| Website: www.hdfcbank.com |
HDFC BANK Credit Card Has a Haux System called Jumbo Loan Division. Which has No COntact center. Company official Calles and Books the loan for you and then they send the Courier through some hox Courier company called UWEX courier. which you cannot find anywhere on the internet or any. HDFC Bank does not provide any information about the Courier company or the courier via SMS and starts deducting the EMI Without Giving the loan. Thanks to Mr. Deepak Parekh to PRovide such a BEautiful Gift of Harassment to us. once a Finest bank now doesn't know what to say.
The mail received by the Reply from the Company is as mentioned below. the courier has never come since almost last two months.
Dear Mr. Rathod,
Thank you for writing to us.
This is with reference to your e-mail dated January 15, 2021 regarding non-receipt of Demand Draft on your HDFC Bank credit card account.
A review of our records indicate that the DD was dispatched to your mailing address through UWEX courier vide reference # 38889814 on 22/12/2020. Please check and confirm on receipt of the same.
Kindly note the query reference number for this e-mail: [protected]
In line with our focus and commitment to Customer Service, we trust the issue has been resolved to your satisfaction. If you are not satisfied with the resolution, you may write to us through our website -https://leads.hdfcbank.com/applications/webforms/apply/HDFC_Bank_Escalation/ind...⇄
Regards,
RM Unnamalai
Customer Service Officer
HDFC Bank Ltd.