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HDFC Bank Complaints & Reviews

2.9
Updated: Dec 16, 2025
Complaints 32901
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18416
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HDFC Bank reviews & complaints page 282

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R
Ravi Shelly
from Rajkot, Gujarat
Feb 9, 2021
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Address: Lokamaleswaram branch

Kindly change my relationship manager. My current RM is Shebin Hussain. He is neither knowledgeable nor helpful and does not solve my issue even after repeated requests and multiple visits to the branch. I had created a request for a current account opening for my business on 5th October 2020. It has now Feb 9, 2021, and still, my current account is not fully active.
Moreover, he charged me 240 rs without giving me any bills or informing me that payment will be required. When I told him to claim those charges from my account, he said that it was not possible and wanted the payment in cash. He said that it was for the passport size photo and company seal making charges. But I was not informed that I would be charged for it. Nor was I given any bill for the same. This is totally unprofessional.
HDFC Bank customer support has been notified about the posted complaint.
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    T
    Telaunchh
    from Guwahati, Assam
    Feb 9, 2021
    Resolved
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    Resolved

    Sir, I recharged on PayZapp apps Airtel number [protected] on 1 December 2020. Recharge was successful in PayZapp app. But recharge service was not available on Airtel number. I have been very complaint in Airtel and PayZapp Customer Care. There is no response from both. My PayZapp app Mob.No.-[protected], [protected]@gmail.com, Trans.Date-01-Dec-2020, 11:35 AM, Txn ID[protected], Amount-149,
    +1 photos
    Feb 12, 2021
    Complaint marked as Resolved 
    Sir, nothing has come from the phone call or message yet.
    HDFC Bank customer support has been notified about the posted complaint.
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      R
      Rajkumari Sanjukta
      Feb 9, 2021
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      Not able to search IFSC code- no record found

      HDFC Bank — Unable to add beneficiary as it doesn't search for IFSC code
      D
      Divya Yedugudi
      Oct 18, 2020
      Hi,

      I have been trying to add a Beneficiary account of type "Transfer to other bank / Credit Card Payment (using NEFT / IMPS / RTGS)" to my HDFC Account using netbanking login but in vain.

      When I choose adding beneficiary, I am able to enter the account number of the beneficiary...
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      M
      Manas Goel
      Feb 9, 2021
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      Hi
      I booked a order via flipkart on emi which got cancelled by flipkart. My whole amount was reversed, however I am still being charged loan processing charges of 199+gst.
      Please help me reverse them as I am unable to get in touch with customer service

      Last 4 digits of credit card - 5237
      LOAN ID - 650724
      Name - Manas Goel
      HDFC Bank customer support has been notified about the posted complaint.
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        S
        Samimkhan007
        from Powai, Maharashtra
        Feb 8, 2021
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        HDFC Bank charges 590 for issuance of debit card

        Address: Chandipur

        I just opened the new account in HDFC,
        through Video KYC because I believed that they are professional and reliable and they shattered my wrong assumptions by greeting me with the debit card issuance charges, that too 590 rs.

        To amount was deducted today i.e 8th February and I did not even receive a text message regarding that, I had to figure it out myself.

        I have/had accounts in 6 other banks and none...
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        M
        manvi12
        from Indore, Madhya Pradesh
        Feb 8, 2021
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        Address: HDFC BANK LTD MAIN MARKET, OPPOSITE GURUDWARA, DALLI RAJHARA, DURG CHHATTISGARH, DISTRICT - BALOD, PIN CODE - 491228, CONTACT NO. 9893603333.

        Date- 08/2/2021
        hello sir, am mona mandavi
        on above date hdfc bank will insurance my debit card without my permission and cuts my balance rs. 850 from my account.
        And i dont want any insurance please stop that insurance . Because its my newly savings farmer vle account and its totally free with zero deposit..And i want my money back as soon as possible. Please sir refund my money back.
        +1 photos
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          N
          niharika0827
          Feb 8, 2021
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          I have returned the product and Myntra informed me that the amount is credited to my account but it is not reflecting in my HDFC bank account. I did a traction of Rs 6400 where I bought 2 products, The other amount Rs 3521 has been credited but the pending Rs 2879 is still not recieved.

          Here are few details which could be helpful.

          1. Payment was done through UPI with reference number:[protected]
          2. Date of transaction- November 16, 10:36 PM
          Amount: Rs 6400.50
          3.Date of refund processed by merchant : 22-Nov-2020
          Amount: Rs 2879 (dint receive till now)
          4. Refund was processed by UPI which was the original payment method with reference number:[protected]
          5. Screenshot attached by the Myntra( Merchant Query)

          Where my bank says " We checked our records and confirmed that the said transaction with reference number[protected] has been credited to your bank account for Rs. 3, 521.50 on November 23, 2020" and the other pending amount is not received by bank from Myntra Merchant bank.

          Please help me with the issue.
          +3 photos
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            R
            RajeshwarOjha
            from Powai, Maharashtra
            Feb 8, 2021
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            I had purchased an iPhone SE on 21/08/2020 with my HDFC bank debit card from Maple Store, online. As I was informed that the cashback shall be credited within 120 business days from the last date of the transaction month. Now it is more that 120 days but yet I have not received cashback. I request to HDFC bank to please co-operate and resolve this issue by crediting cashback as soon as possible.
            HDFC Bank customer support has been notified about the posted complaint.
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              T
              tsp21
              from Mumbai, Maharashtra
              Feb 8, 2021
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              This is regarding Service Request No: SR[protected]

              I have filed the service request on 24/11/2020. It has been more than 2 months and till date there has been no revert on the request.

              There has been a double charge for my travel date 14/11/2020. The amount was deducted from my fastag amount and also had to pay cash as the reading showed insufficient balance. I had uploaded the proof of receipt along with the service request.

              On checking with the telephone customer care on 8th Feb 2020 on the status of the service request, the service executive Ms. Sapna told that the service request has to be generated by calling and not online. I was further told that if I have generated a service request online I will not be getting a resolution and there will be no action or revert on the service request. There is no action on online service request. If this is the case why is the system created for online service request.

              I need the refund in my account soonest.
              HDFC Bank customer support has been notified about the posted complaint.
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                P
                Philip Menezes
                from Panaji, Goa
                Feb 8, 2021
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                Address: grande comivaddo Aldona Bradez Goa

                For the past two weeks the ATM machine at the Aldona branch has been non functional, which causes a lot of inconvenience. After inquiring with the bank officials no proper resolution is provided,

                I would like to get to get a reasonable reply
                HDFC Bank customer support has been notified about the posted complaint.
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                  Y
                  yukti verma
                  from Saint Thomas Mount, Tamil Nadu
                  Feb 6, 2021
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                  I bought an iphone 11 on 23rd nov 2020 with the offer of 5000 cashback but did not received it yet.
                  HDFC Bank customer support has been notified about the posted complaint.
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                    B
                    Balveermali1120
                    from Pimpri, Maharashtra
                    Feb 6, 2021
                    Sep 30, 2025
                    This thread was updated on Sep 30, 2025
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                    Email. Id. Not. Received. Otp

                    Address: Mumbai

                    Hi I’m. Balveer. Mali. I’m. Customer of. HDFC. Last. 10. Working. Days. To. Couldn’t recived. Otp. In mail. Address. I. Follow. All. Steps. And. All. Number. But. No reply. And. No. Call. Attend. Customer service.
                    Plz. My. All. Work. Us pending. Beacuse. Only. Otp. Not. Recived. My transection on. Fully. Hold. By net. Banking and. Mobile. Banking. Plz. Hardly. Request....
                    +2 photos
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                    G
                    Gururaja C
                    from Bengaluru, Karnataka
                    Feb 6, 2021
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                    Avoid HDFC Fastag Suddenly Credit Freeze on HDFC Fastag, tried to reach them for past four weeks, no response from them for any solution. just have to tear the HDFC fastag and move to another provider is the only thing i can do. such an irresponsible customer care and support from HDFC. don't waste your time with HDFC.
                    HDFC Bank customer support has been notified about the posted complaint.
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                      D
                      DevrajDesai
                      Feb 6, 2021
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                      HDFC Bank has again put my funds of Rs 5.37 on hold as MIREVENUE HOLD THROUGH GEFU on January 27, 2021.

                      Revently this has been happening every month and I'm registering complaint through you every time. Even though the bank 8s holding my funds.

                      Please process my complaint and ensure that the bank doesn't hold my funds anymore.

                      Please find account details for the same,
                      A/c # [protected]
                      Salary account
                      Ahmedabad

                      Thanks
                      Devraj Desai
                      +1 photos
                      HDFC Bank customer support has been notified about the posted complaint.
                      The hdfc bank has put a hold on my funds of rupees 594.10 as mi revenue hold through gefu, ac number is
                      Account number: 5010**9595
                      Ifsc: HDFC0000463
                      Branch: SANGAMNER
                      The customer service is not able to give any info on this.
                      First of all it's hard to reach customer service because it takes a alot of time and the ivr options are very difficult and tricky to navigate, after all the effort the customer service is not helpful

                      Mirevenue hold through gefu - Comment #3797572 - Image #0
                      Mirevenue hold through gefu - Comment #3797572 - Image #1
                      Mirevenue hold through gefu - Comment #3797572 - Image #2
                      Mirevenue hold through gefu - Comment #3797572 - Image #3
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                        P
                        Priyanshi Kothari
                        from Bhopa Ki Dhani, Rajasthan
                        Feb 6, 2021
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                        Address: Marathalli Karnataka

                        I have disabled my credit card long back and I am still recieving bills. I had billers but I used my debit card to make payments. I have not used my credit card after disabling it. I am seeing late fee too in the bill.

                        I tried calling HDFC bank but did not receive any response.'

                        Please help, I have paid late fee payment one without any reason, now I do not want to pay. I want to disable my credit card.
                        HDFC Bank customer support has been notified about the posted complaint.
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                          R
                          Rehan12121
                          Feb 6, 2021
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                          Hdfc bank has debited ₹ 32, 020 as fund trf dm on 21 nov 20202 from my account without any notice or any call or message.
                          Even i didn't switch my auto debit action on my account still they debited my money from my account.
                          This is very bad.
                          I called customer care but they are not getting connected.
                          Please i request you to refund back my amount or else i'll strictly file a case against you.
                          I hope you understand 😇
                          HDFC Bank customer support has been notified about the posted complaint.
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                            G
                            ganeshnatha
                            from Chittur, Kerala
                            Feb 5, 2021
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                            Address: Bank House, Dr Annie Besant Rd, Shiv Sagar Estate, Worli, Mumbai, Maharashtra 400018

                            I have hdfc bank account cit Nagar, Chennai.i don't have any debit card emi, but past three months deduction
                            From my account . What's happened my account I don't know, please dear all don't use HDFC BANK, this is biggest money robbery happened my savings account.### HDFC Bank cheating my savings money from account.
                            +2 photos
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                              @
                              @anilbhanot
                              Feb 5, 2021
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                              Address: Mohalla Jagotian Rahon Dist Nawanshahr

                              Hello
                              My two wheeler loan is running your bank. Instalment deduct from my saving acount 4th of every month. I have a money in my acount 4th date but bank charge a panelty rs 690 . Its wrong plz refund my money
                              Thank u
                              [protected]
                              Anil Bhanot
                              HDFC Bank customer support has been notified about the posted complaint.
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                                M
                                mpmpmpmpmp
                                from Ahmedabad, Gujarat
                                Feb 4, 2021
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                                Resolved

                                Cancellation of One Assist Membership
                                I am a HDFC bank credit card holder . The bank has auto debited Rs. 1899/- from my credit card number ending with 3415 without my concern on date:30/01/2021. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of Rs.1899/-

                                OneAssist Relationship Number : ?
                                Name :- Mukesh Panchal
                                Credit Card Number Ending :- 3415
                                +1 photos
                                Feb 5, 2021
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                i have hdfc credit card, i my account Rs. 2199 was debited for one assist membership with out my knowledge. i dont want the service now, and i want to deactivate the membership and refund the amount back to my accout.

                                card ending with 6052
                                Name : Vetrivel

                                Kindly deactivate and refund.

                                Deactivate One Assist Membership - Comment #3807187 - Image #0
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                                  A
                                  Arup De
                                  from Noida, Uttar Pradesh
                                  Feb 4, 2021
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                                  Complaint about Bill payment to wbsedcl

                                  I have made a payment of Rs. 287 via Amazon pay using BHARAT QR (electricity bill) to WBSEDCL (billdeskbqr.[protected]@hdfcbank) for the month of feb'21 - April'21 against the consumer ID:[protected] on 02.02.2021, but wbsedcl has not yet received the payment although the amount has been debited from my account.
                                  Accnt No. [protected] debited with Rs. 287 on 2nd feb 2021.

                                  UPI transaction ID:[protected]

                                  Kindly...
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