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HDFC Bank Complaints & Reviews

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Updated: May 26, 2026
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HDFC Bank reviews & complaints page 283

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K
Kdhdfc
Feb 13, 2021
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I received a refund from Zara to my hdfc account, the bank shared an sms stating the payment had been reversed but no payment actually credited nor does it show up in netbanking statement. Please resolve / clarify.
HDFC Bank customer support has been notified about the posted complaint.
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    I
    Feb 12, 2021
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    Address: Nirmal nagar dharagiri. Navsari. GUJARAT

    Noc latar no risponsto benk
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      G
      GaneshKGopinathan
      Feb 12, 2021
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      My name is Ganesh Gopinathan and I am from Mumbai.
      I have taken HDFC Fastag as per the rules passed by Goverment of India.

      An amount of Rs. 85/- was wrongly dedected from my HDFC Fastag Wallet on 5 Dec, 2020 at Toll Palsit at 10:08:30 hrs for the travel I did not make.

      After talking to the HDFC Customer Care on 5 Dec, 2020 as per their advice I emailed the following things:

      I have send them 3 emails with the following details.

      Name
      Wallet ID
      Screenshot of email from HDFC
      Registration Copy
      Photograph of Car with Registration Number

      Email was made to "[protected]@hdfcbank.com"
      The HBL Number I received from HDFC was "[protected]"

      Since then I have made 8 calls to HDFC Customer Care but am always receiving the following response.

      "Our backend team will get back to you in 10 days" or
      "Our senior will get back to you in 24 hours"

      Date on which calls were made:
      05 dec 2020
      12 dec 2020 Mr Rupesh (said will resolve it soon)
      16 dec 2020 Ms Shivani (said will resolve it soon)
      12 jan 2021 3rd email
      21 jan 2021 (told me to wait for 3 working days)
      27 jan 2021 Ms Elina (told me to wait for 2 days)
      03 feb 2021 Mr Hussain (told me to wait for 10 days)
      12 feb 2021 Ms Palak (told me to wait for 2 days)

      Pls help me get back my Rs. 85/-

      Thanks and best regards,
      Ganesh Gopinathan
      Ph: [protected]
      HDFC Bank customer support has been notified about the posted complaint.
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        R
        remnavin
        from Sadipur, Uttar Pradesh
        Feb 12, 2021
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        I have been completely harassed buy the HDFC bank's call centre people . I have made a complain more than 10 time to stop these promotional call asking to take personal loans but nothing has happened .i am also registered to do no disturb service but stiill these call continue. Please save me from these HDFC bank loan department people.
        HDFC Bank customer support has been notified about the posted complaint.
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          K
          kishore2021
          Feb 12, 2021
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          Address: P NO 146 S3 2ND FLOOR V V APARTS, CRR PURAM L AND T COLONY, MUGALIVAKKAM

          Credit card not dispatched since one year. Please dispatch the credit card as updated the current address in account. So please do the needful.
          HDFC Bank customer support has been notified about the posted complaint.
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            S
            shaktiprasadpal
            from Thaiyur, Tamil Nadu
            Feb 12, 2021
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            Address: Banglore , Kartik Nagar

            Hello,

            I have a salary account in Karnataka, Bangalore, Kartik nagar branch .
            My my card is goin g to expire in end of Feb, My new card has been issued to my old company where i wouldn't able to receive. So i went to another branch of HDFC to receive a new card where i got the information that if didn't receive on my mailing address then my card will be back to my home branch(Banglore, Kartik nagar ) branch from where i should go and collect .
            Two days before ( 10th Feb) i got an email that my card was undelivered so to collect my card from my home branch But when i went there i got informed that my card went back to chenai . so i need to cancel that card and need to apply for a new one which will get approved by the manager and i will receive that after one week and i had already ticket booked for my home town next week .
            When i asked for instant card they told they don't have stock .

            I don't have any plans to come to banglore for 3 weeks and end of this month my card will expire .

            What ever information i received was wrong .
            So i am totally not satisfied with the service, even informed by some of my friends who have accounts with HDFC for alternate option in future .

            regards,
            shakti prasad pal
            HDFC Bank customer support has been notified about the posted complaint.
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              T
              timesflint
              from Chennai, Tamil Nadu
              Feb 12, 2021
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              A KYC was submitted for a newly created account by me. But after 6 months of account creation, the account was blocked without any intimation. When I enquired the branch where I had submitted the KYC, the reason they had stated,
              " Your KYC document was lost ".
              Is this how a bank is supposed to act?
              Loosing vital documents submitted with trust by customers.
              Now, I was asked to submit a KYC for the second time.
              After 2 days of calls, they initiated the process o[censored]ploading KYC.
              Now it's been more than three days.
              The account has not been activated yet.
              They don't care the time and emergency of their customers.
              HDFC Bank customer support has been notified about the posted complaint.
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                S
                Sai Chandra Reddy
                Feb 12, 2021
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                Address: Anantapur

                Amount deduceted even itbis salary account
                HDFC Bank customer support has been notified about the posted complaint.
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                  S
                  Sudhanshu1988
                  from Jaipur, Rajasthan
                  Feb 12, 2021
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                  I had made two transactions on Amazon one for Rs 2000 and another for Rs 187 which I cancelled and they did the refund, I even got the message for the same as has been reversed and credited to my account from HDFC Bank but when I checked my account I do not see those amounts getting credited into my account.
                  HDFC Bank customer support has been notified about the posted complaint.
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                    S
                    Sejal Kankriya
                    Feb 12, 2021
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                    I have opened HDFC salary account in the month of November. And I received a message on 4th Dec, 2020 that my welcome kit is been delivered to Ahmednagar Station Road Branch. But when I went to the branch they said they haven't got the parcel. It is in transit. It's been 4 months approx I have opened the account and still I haven't got my passbook and debit card.
                    HDFC Bank customer support has been notified about the posted complaint.
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                      S
                      srirag62
                      Feb 12, 2021
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                      Address: Gm Office S C C L

                      Raghusrinivasa purshothama kandadai
                      HDFC Bank customer support has been notified about the posted complaint.
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                        A
                        amans945
                        Feb 12, 2021
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                        Address: Mumbai - Sandoz House

                        A refund amount of 14, 088 was done from HDFC bank on
                        [protected]:48:04
                        but the amount is still not reflected in my bank account. i have visited HDFC branch many time but still no response from there side. its been more then a year they provided me with an ARN number

                        Bank ARN[protected]
                        HDFC Bank customer support has been notified about the posted complaint.
                        no update still
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                          N
                          Neeraj Singh Karki
                          Feb 12, 2021
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                          Dear sir,
                          I have opened a PPF account with HDFC after opening i found i got anna nagar chennai branch. My saving bank is also in hdfc bank
                          and still not receive any cheque book or hard copy of proof .
                          please make it near by to my bank account I am in New Delhi, so account in Chennai is not possible to process in future and after maturity, i will be trouble .So, Please Change branch at where my saving bank is which is
                          in Gurgaon IFSCC code is- HDFC0000044
                          HDFC Bank customer support has been notified about the posted complaint.
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                            C
                            Chandanlkr
                            Feb 11, 2021
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                            Address: Patna

                            Dear Sir,

                            Hdfc bank is not giving joining after issuing offer letter and appointment letter. I am waiting for joining since May 2020.

                            It has been already 8 month passed, but not provided joining. I resigned my previous organisation as per their confirmation.
                            Regards,
                            Chandan kumar
                            HDFC Bank customer support has been notified about the posted complaint.
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                              A
                              atul borse
                              from Bengaluru, Karnataka
                              Feb 11, 2021
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                              Resolved

                              Address: HDFC Bank N4 CIDCO, in front of Gokul Sweets

                              Recently i have updated my HDFC Bank Address in Aurangabad for getting Cheque book with my name mention over it.

                              Message on 15th Jan 2021
                              Dear Cardmember, statement for your credit card ending 5166 is generated. Min Amt due Rs. 2575. Total due Rs 3554. payment is due by 03rd Feb 21

                              I received another message (04/02/2021) on my registered mobile number that my HDFC credit card 5166 (last digits) now reflects latest address/contact details as per my recent update to the linked savings/salary account.

                              When checked credit card online account it is showing statement balance of Rs. 3554/-

                              But, i have not received any credit card and money deduction happened.

                              Request help in this regard.
                              Oct 20, 2021
                              Complaint marked as Resolved 
                              Complaint resolved, thanks.
                              HDFC Bank customer support has been notified about the posted complaint.
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                                T
                                Tharvesh
                                Feb 11, 2021
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                                Resolved

                                Address: 3-58 Main Road, North Soorankudy, K.K.Dist

                                As shown in the attached account snap shot; my account was debited with Rs. 590 every quarter starting from 29.12.2018. I have been constantly informing the concerned bank manager to rectify the same and stop automatic detection. I have discussed the same matter with current manager in Phone before 02 weeks and couldn't see any developments still. These detection's were not informed to me and such activities are considered as illegal as per law. so kindly request to reimburse all detection's as soon as possible and stop future detection's.
                                Feb 20, 2021
                                Complaint marked as Resolved 
                                Not yet resolved. just mark as solved only
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  K
                                  Khalid Sayyad
                                  Feb 11, 2021
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                                  My name is Khalid Sayyad and I had ordered a product of RS 1198.0 A & Y High Speed PVC Glass Exaust Fan for Kitchen/Bathroom (Blade Size 150 MM/6 Inches), White in Amazon on 29-Jan-202 & I returned this order due to personal reason. And on Feb 4, 2021 amazon initiated the amount to my card but I still didn't get the money. Amazon sent this reference number 74332741036103505085012 and told me to fill charge dispute form but HDFC Bank doesn't have such policy. So please kindly respond to this complaint it's very urgent.
                                  HDFC Bank customer support has been notified about the posted complaint.
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                                    E
                                    eswararao kundakarla
                                    from Bengaluru, Karnataka
                                    Feb 11, 2021
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                                    Address: Kolluru mandal

                                    Cancellation of One Assist Membership
                                    I am a HDFC bank credit card holder . The bank has auto debited Rs. 1399/- from my credit card number ending with 6724 without my concern on date:27/01/2021. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of Rs.1399/-

                                    OneAssist Relationship Number :
                                    Name :- K Eswara Rao
                                    Mobile No. :- [protected]
                                    Credit Card Number Ending :- 6724
                                    HDFC Bank customer support has been notified about the posted complaint.
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                                      M
                                      mhansari
                                      from Panvel, Maharashtra
                                      Feb 11, 2021
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                                      Dear sir,
                                      I have opened a PPF account with HDFC through netbanking after opening i found i got anna nagari, Channi branch.

                                      please make it near by to my bank account I am in Mumbai, Maharashtra, so account in Chennai is not possible to process in future and after maturity, i will be trouble .So, Please Change branch at Mumbai
                                      HDFC Bank customer support has been notified about the posted complaint.
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                                        H
                                        harshavardhan desai
                                        from Noida, Uttar Pradesh
                                        Feb 10, 2021
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                                        Dear sir/madam,
                                        This is to inform you that i was a life insurance agent in HDFC LIFE with agency code: 00687777 during the year 2017. I have submitted the resignation to the manager at HDFC LIFE Belgaum in the year 2017 only. Requesting you to kindly close the agency code and do the needfull.
                                        Regards
                                        Gouri kulkarni
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