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HDFC Bank Complaints & Reviews

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Updated: Dec 16, 2025
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HDFC Bank reviews & complaints page 283

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C
Chandankr1
from Chandil, Jharkhand
Feb 4, 2021
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Dear sir,
On Feb 3rd 2021, i ordered Redmi Note 9 pro max (Aurora Blue, 64 GB) mobile

Order ID - OD[protected]
from flipkart. Payment got deducted from my HDFC Credit Card but flipkart shows Payment not yet confirmed from the bank and 'order is pending'. I have been waiting for after 24hrs to happen something. I lodged a complain also on HDFC Bank but no response even after 24 hours. Nor they are refunding my money nor they are confirming the order. They are simply ignoring my request.
Thanks
Credit Card n. -[protected]
MO No -[protected]
+3 photos
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Feb 05, 2021
Updated by Chandankr1
Sorry it was typing mistake my registered Contact Details is [protected]
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    Lakshmi Narayan Barjatya
    from Mumbai, Maharashtra
    Feb 4, 2021
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    Address: H. No – 156, Near Bankey Bihari Temple, Bhagat Singh Colony, NIT Faridabad

    Pls find my HDFC complaint Ref ID MUMP[protected],
    i already submit duly filled cardholder dispute form, & FIR copy no[protected], against fraudly transaction done of Rs.10000.00 via Debit Card xx8450 at +DILSHAD COLONY on[protected]:at 15:02:16 by any other person, even card was lying with me, but any other person done transaction. i already lodged complaint, after which my ATM/Debit Card ending 8450 has been permanently deactivated on 09/01/21. Now i need reimbursed for the same as no any mistake done from my end.
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      J
      Jayaram454
      Feb 4, 2021
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      Address: LAKSHMINARAYANAPURAM ATTILI MANDAL WEST GODAVARI

      Recently purchased one infinix hot 10 mobile through EMI in Flipkart, Amount blocked in my Hdfc Credit card account but not yet unblocked. I was purchased on December 7th 2020 through Hdfc Credit card 6 installment with 14% interest. As per term and condition you have to unblock my blocked limit with in 4 days but still it is not rectified. Taking extra dues .
      +4 photos
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        S
        Satya_Koppisetti
        from Hyderabad, Telangana
        Feb 4, 2021
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        I have been using HDFC UPI payments via GooglePay, PhonePe since 1 year. Recently, On 31st Jan I did my last transaction with a merchant account. Later, that evening I am not able to do any UPI transactions as it is stating "Your mobile number registered at the bank is different from the number verified on Google Pay". I am able to receive money but not able to send. As per HDFC bank employees said my UPI transactions are blocked. I am not aware of how to unblock UPI. Could you please help me on that.
        HDFC Bank customer support has been notified about the posted complaint.
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          S
          Sachin Bole
          Feb 4, 2021
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          Address: Ahmedabad

          Hdfc Bank – mirevenue hold through gefu
          The hdfc bank has put a hold on my funds of rupees 2616.60 as mi revenue hold through gefu, ac number is
          Account Number: 029111***16000
          IFSC: HDFC0000291
          Branch: xpress towar nariman point Name sachin Bole no 77389**552
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            S
            skumar.smani
            from Bengaluru, Karnataka
            Feb 3, 2021
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            I received below message from HDFC bank

            "Dear Customer,
            Your FasTag A/c has been Debited for Rs.450 for Adjustment entry on 2/2/2021 7:06:12 PM.Balance amount in the A/c is Rs. 0 - HDFC Bank Ltd."

            My vehicle was parked at my home. Not sure what is the reason for deducting Rs. 450 from wallet. Can you please let me know the details?

            customer id =[protected]
            wallet id = [protected]
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              T
              T For Thamizha
              Feb 3, 2021
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              Respected sir/madam,

              Not received my relieving letter

              I am NAVEEN KUMAR MARUTHACHALAM & my emp code-2211904.I was working as a Sales Officer ( SLI DEPARTMENT)in PERUNDURAI BRANCH, Tamilnadu from 22/04/2019 to 24/12/2020.I have not received my reliving letter.I request you to take a very quick action against my problem as soon as possible. So kindly provide the reliving letter to my personal email id.

              My Details :

              Name : NAVEEN KUMAR
              EMP Code : 211904
              E Mail ID : [protected]@gmail.com

              RM Name : Karpagaraj
              EMP Code: K8144

              SLI,
              Perundurai branch,
              Erode.
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                S
                sanyaraj
                Feb 3, 2021
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                Address: 454/17 KASHI VIHAR DAULATGANJ CHOWK LKO

                DEAR
                SIR/MAIM"
                Sir my name is Raj Kumar Jaiswal. I have been working in the consumer loan department since 12-JAN-2018 in HDFC Bank. I have not received my January month salary, we do not know why my salary has been held.

                Please request you to release my salary plus incentive in our account, it will be your great grace.

                NAME- RAJ KUMAR JAISWAL
                MOBILE- [protected]
                EMP ID- R32164
                PAY ROLL- HDB
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                  K
                  Kiyaraa
                  Feb 3, 2021
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                  Address: Gbic mumbai

                  I received a call from vijya patel in April 2019, and asked me about my hdfc policy no 16301788 that why my 3rd installment is not yet paid, later they told me that my case is transferred to gbic mumbai. Later they told me that I have to pay 27000 rupees as Noc to get my premium . Then they told me that I will get a slot of 21 lac on this premium for that i have to pay 6.5 lacs, and then they asked for the gst money 5, 35000 . Then they asked money for creating a transaction I'd .. then for opening a TFT account, then also they told me that i have to pay a late fine because of the delay. Etc. Among all these processes they have taken a total of about 60 lacs rupees by me. The people used to call me were Mr Iyer, Mr amrish thakur, Rajendra Desai, Rp singh, akash Rathore, Mr Agarwal. They asked me to deposit money to different agencies through different bank accounts . I always used to pay through NEFT . Now from the last 3 months they used to call once in a month and say that they don't have a budget to pay.. kindly consider my case this is very urgent. Since one they have not contacted me and their numbers are not available.
                  HDFC Bank customer support has been notified about the posted complaint.
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                    K
                    kanika121
                    Feb 3, 2021
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                    Settlement complaint letter

                    Dear sir and madam,
                    I am Kanhu Charan das and living in Ahmedabad Gujarat. I was using
                    HDFC credit card ([protected]) and have done settlement with HDFC credit card department on date (November 30, 2020) time(5:55 pm) and they were agreed on settlement amount to give my credit card outstanding in 6 month EMI. After 2 days on December 2, 2020, they sent me the message which I have as proof to show that we had done settlement....
                    +2 photos
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                    K
                    kanika121
                    Feb 3, 2021
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                    Dear sir and madam,
                    I am Kanhu Charan das and living in Ahmedabad Gujarat . I was using
                    HDFC credit card ([protected]) and have done settlement with HDFC credit card department on date (November 30, 2020) time(5:55 pm) and they was agreed on settlement amount to give my credit card outstanding in 6 month EMI .After 2 days on December 2, 2020 they sent me message which I have as a proof to show that we had done settlement. In that message, they had written dear HDFC bank customer, thank you for accepting the settlement offer vide ref#9981 .You may contact Ms Avani Dave at[protected] to collect offer letter . I tried to call Ms Avani dave but no one has replied . They sent me incorrect statement and not given me the SETTLEMENT LETTER.

                    I AM CONTINOUSLY FOLLOWING THIS WITH HDFC CUSTOMER CARE AND THROUGHMAIL BUT NO ONE HAS YET REPLIED TO ME.
                    +2 photos
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                      S
                      Sandeepimed
                      from Bengaluru, Karnataka
                      Feb 3, 2021
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                      There was one fraud transaction done on My Credit card [protected] on 16 January 2021 of Rs 7797.04.
                      Details are as follow :-
                      16 Jan 2021 :- PAYTM NOIDA I - Rs 7797.04.

                      I didn't done this transaction and no message or OTP came for this.
                      HDFC Bank customer support has been notified about the posted complaint.
                      Feb 03, 2021
                      Updated by Sandeepimed
                      Added details
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                        K
                        Kuldeep.kchauhan
                        Feb 2, 2021
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                        Address: 501, P-3, 5th Floor, Krishna Apra Plaza, Near Metro Station,, Pin Code:201301

                        Dear Sir,

                        Purchased an term plan policy from HDFC life 3 years ago and now i want to surrender the same, so requested for closer online and by call as well.

                        instead of closer they deducted premium also for this month. i already requested about surrender or close the same.

                        so please help me to close the same.

                        Regards
                        Kuldeep Singh
                        HDFC Bank customer support has been notified about the posted complaint.
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                          S
                          sushanta1991
                          from Haldia, West Bengal
                          Feb 2, 2021
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                          On 19th January 2021 i tried to get cash from a Bank Of Baroda ATM in Falakata, West Bengal, Address - Subhaspally bank road Jalpaiguri, but ATM was unable to dispense my cash. But i can see that it has been debited in my credit card. I want my money back.

                          Please help me with this issue.

                          I have sent email to cc.[protected]@hdfcbank.com on 29-Jan-2021 but i got no response from HDFC Bank.
                          HDFC Bank customer support has been notified about the posted complaint.
                          Adding my cardholder dispute form

                          HDFC Bank Bank Credit Card - Cash not dispensed in the ATM - Comment #3794907 - Image #0
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                            M
                            msubbu2238
                            from Gudivada, Andhra Pradesh
                            Feb 2, 2021
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                            Address: 3/56-2 PINNAMANENI NAGAR, GUDIVADA MALLAYAPALAM, GUDIVADA

                            Cancellation of One Assist Membership
                            I am a HDFC bank credit card holder . The bank Cridit Card has auto debited Rs. 1899/- from my credit card number ending with 4593 without my concern on date:30/01/2021. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of Rs.1899/-

                            OneAssist Relationship Number : «Field29».
                            Name :- MODUGUMUDI SUBRAHMANYAM
                            Mobile No. :- [[protected]]
                            Credit Card Number Ending :- 4593

                            Attachments area
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                              msubbu2238
                              from Gudivada, Andhra Pradesh
                              Feb 2, 2021
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                              Address: 3/56-2 PINNAMANENI NAGAR, GUDIVADA MALLAYAPALAM, GUDIVADA

                              Cancellation of One Assist Membership
                              I am a HDFC bank credit card holder . The bank Cridit Card has auto debited Rs. 1899/- from my credit card number ending with 4593 without my concern on date:30/01/2021. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of Rs.1899/-

                              OneAssist Relationship Number : «Field29».
                              Name :- MODUGUMUDI SUBRAHMANYAM
                              Mobile No. :- [[protected]]
                              Credit Card Number Ending :- 4593
                              +1 photos
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                                I
                                imdpkmrwt
                                from Bengaluru, Karnataka
                                Feb 2, 2021
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                                My Credit Card was charged with Rs. 2199/- in the billing of Jan. month for "One Assist MFEE". I have never been asked or I have never opted for such membership. I want to cancel this membership/service. I want a refund for the same.

                                Name= Deepak Kumar Rawat
                                Card Last 4 Digits= 6804
                                Registered Mobile Number=[protected]
                                Email ID= [protected]@gmail.com
                                +1 photos
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                                  E
                                  Elias Honnur
                                  Feb 1, 2021
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                                  My HDFC fastag account is freezed without any intimation and when I tried to recharge then I came to know that account is credit freeze. Immediatly I called customer care and enquired about the same and executive advised to me to send KYC related documents to unfreeze the account. I send all the documents on 20-Dec-2020 to [protected]@hdfcbank.com email and till date there is no response nor account is unfreezed. Due to this I faced lots of inconvience in toll plazas on the highways.

                                  As per the acknowledge email, am supposed to receive response with in 5 working days but till date no action and customer care excutives are liar's they always say it will be done in ASAP and this ASAP is just a word for them.

                                  HBL=[protected] Reference number for my email communication.
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                                    mani84ya
                                    from Noida, Uttar Pradesh
                                    Feb 1, 2021
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                                    Manish Chaurasiya
                                    on Feb 01, 2021
                                    Dear sir/maam,

                                    In this current bill statement, the amount of 3337.89 (16/12/2020) rs has been charged..

                                    So i want to know, what is this and why is it added in my current bill..

                                    So please help me in this and send me clarification for further to associate with credit card services..

                                    Attachment is attached for your reference..
                                    +1 photos
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                                      arjun_vishh
                                      from Hyderabad, Telangana
                                      Feb 1, 2021
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                                      Address: india

                                      My account got blocked due to multiple password fails. i have been trying to unblock my account since 15 days and it is not happening
                                      i have tried reaching bank, they direct me to customer care and customer care is hopeless with continous automated responses .. it is made my life living hell ... the situation is just not resolvable .. this is not expecetd from a bank like hdfc ...
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Feb 16, 2021
                                      Updated by arjun_vishh
                                      More than 15 days, no help from the bank. worst bank ever
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