Submit a Complaint
Claimed

HDFC Bank Complaints & Reviews

www.hdfcbank.com
2.9
Updated: Dec 16, 2025
Complaints 32896
Resolved
18416
Unresolved
14480
Good! HDFC Bank values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that HDFC Bank step up their efforts to fully resolve all complaints 👍
Complaints
Contacts

File a complaint to HDFC Bank

Having problems with HDFC Bank?

File a complaint and get it resolved by HDFC Bank customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Banks
HDFC Bank

HDFC Bank reviews & complaints page 285

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
D
Dhirendra Kumar Nimesh
Jan 28, 2021
Report
Copy

Address: DTC, Dichaon klan Depot, New Delhi-110043

Sir,
I Dhirendra Kumar NImesh is EPFO pensioner holder and my PPO NO. is DLPCM00102568 and I have account in the HDFC Dwarka more Branch and my account no. [protected]. In the said account (Dwarka branch) I did not received my pension amount since Nov. 19 to till date while EPFO office Wazirpur is regularly sending my pension amount in my HDFC account but it didn't credited in my account so I Talked to the EPFO office Wazirpur they told me that ask from the HDFC Headquarter why the pension amount is not credited in my account.
It is therefore requested you to look into the matter and resolve the problem as early as possible so that I can get my pension amount credit in my bank.
I will be oblige to You.

Dhirendra Kumar Nimesh
HDFC Account Holder
HDFC Bank customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    S
    SubbalakshmiTadimarri
    from Hyderabad, Telangana
    Jan 28, 2021
    Report
    Copy

    Address: ElectronicCity Bangalore

    I have hdfc sal account and get personal loan from hdfc bank i paid every month emi 20385 but once i coudn't maintains balance in account and that time i was charged with overdue charge which is around 649. Now, after four month they charge me 236 rs for emi rtn charges. If i have already paid overdue charges then why hdfc is again charging with emi rtn charges.
    HDFC Bank customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      U
      Urmish Vora
      Jan 27, 2021
      Report
      Copy

      My complaint is for two transactions where i am being charged double (via Fastag as well as cash). Please find the details noted below:

      1. Toll charges were charged twice for single journey via fastag as well as cash. This transaction pertains to 2nd Feb 2020. I have dropped email for the same on the very next day (3rd Feb 2020) followed by several reminders but till date there is no reply neither i have received refund as of now.
      I am chasing for this almost a year through email as well as calls but no result.

      2. Again i was being charged twice for the same journey via fastag as well as cash. This transaction took place on 7th Dec 2020 for which i have also dropped email but there is no reply till date. In this case the fastag system was not even working even then the charges were deducted for it.
      HDFC Bank customer support has been notified about the posted complaint.
      Feb 08, 2021
      Updated by Urmish Vora       After a year of transaction i received FIRST call from HDFC Fastag team asking about the issue and the executive also informed they have never received my email complaining the same. After describing the issue, the executive said they cannot raise refund request as it is more than 40days. The first mail communication was sent on 3rd Feb 2021 (very next day of transaction) from my end. They can also validate the same in the trail mail but they cant raise refund request based on trail mail. Due to some issue with their system (HDFC Fastag) they did not receive my mail, WHY THE CUSTOMER SHOULD SUFFER FOR THIS ?
      I have also shared all the required documents (as and when asked by customer care executive). Inspite of sharing all the documents they are not ready to refund.
      If you did not receive my email there should be some other way out to validate. They can also check call recording where i have called several times to customer care chasing for the same. But they are not even ready to refund based on call recording.
      I need your kind intervention, as HDFC Fastag team is not at all ready to provide customer support.
      WORST EXPERIENCE EVER WITH HDFC
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        S
        shantudey
        Jan 27, 2021
        Report
        Copy

        Address: Meghalaya,Shilong

        Dear Sir/Madam Mere Online Account Se Ek Fraud Admi Ne 25, 000 Rs Amount Phone Pay se Galat Tarikese Le Le Hai Jis Admi Ka naam Hai Shantu Dey aur contact no. [[protected]] Aur Is Payment Ka Transaction ID AS012131439497689076592 hai Muje Mera Amount Return Chahiye plz Sir Help Me. urgent.
        Contact No: [protected].
        HDFC Bank customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          S
          shyam benny
          from Salem, Tamil Nadu
          Jan 27, 2021
          Report
          Copy

          Address: Chennai, Tamilnadu

          I had purchased my IPhone 11 in 23/Jan/2020 (It's been a year..!!) and the cashback supposed to credit in 2 months in my account. It is untrustworthy that its been a year and HDFC bank has not credited money. How that is possible.

          Its customers hard-earned money and we are preferring HDFC Bank for its trust. Please look into the matter urgently.

          HDFC Bank loan a/c no. 7698177
          HDFC Bank customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            E
            [email protected]
            from Bengaluru, Karnataka
            Jan 27, 2021
            Report
            Copy

            Website: HDFC Fastag

            Almost a month back, I have raised a request o[censored]pdating the vehicle number with RC Copy with Wallet ID details but still I didn't any response from the team and everytime I call them with response of within a day it will be done like that but it never happened. I have never cross such an irresponsible team who doesn't care about customer value. I would suggest don't go for HDFC Fastag.
            +1 photos
            HDFC Bank customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              P
              Prince Praveen
              Jan 27, 2021
              Report
              Copy

              Address: MIG-3, House number-85, VUDA Colony, Phase-01, Vizianagaram, Andhra Pradesh-535003

              I had applied for a savings account opening on 12th of January, 2021 and deposited the amount required into the account and I haven't received my "Welcome kit" yet after 3 weeks of application. I had informed the Dwaraka Nagar branch of Visakhapatnam that it is very important and urgent because this is my salary account. Please dispatch my Welcome Kit as soon as possible as this is an emergency.

              Contact: +91-[protected]
              HDFC Bank customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                D
                DevrajDesai
                Jan 27, 2021
                Report
                Copy

                I, Devraj Surendrabhai Desai have a savings account with HDFC Bank and on January 14, 2021 there has been an amount of Rs 7.11 transaction towards MIREVENUE HOLD THROUGH GEFU. I'm not aware why the bank is making such transactions without my information and want a permanent solution to this.
                This is the second time it has happened and I don't want to everytime get into this.

                Please ensure that the bank remove the transaction and not unnecessarily iritate customers.

                Thanks
                Devraj Surendrabhai Desai
                A/c No [protected]
                +1 photos
                HDFC Bank customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  K
                  Kunika chauhan
                  from Karnal, Haryana
                  Jan 26, 2021
                  Report
                  Copy

                  I have submitted 1100 but money hold through geffu
                  HDFC Bank customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    B
                    banibhatia
                    Jan 26, 2021
                    Report
                    Copy

                    Address: 661/A HIG FLATS PHASE XI MOHALI

                    Hi,

                    Amount was deducted from my credit card for reversal of payment due to problem in auto debit feature from Bank's end and GST was charged on top of it. Amount is reversed back from the bank for their mistake but GST is not reversed.
                    It is a mere disappointment that bank did not reversed the GST amount for this amount due to technical glinch their end.
                    Date : 2/11/2020
                    Amount: 81 rs
                    HDFC Bank customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      S
                      SunilHurkadli
                      Jan 26, 2021
                      Report
                      Copy

                      Address: chennai

                      Why the hell this HDFC Millennia Prepaid Card has been issued to me, neither i have requested nor enquired about this prepaid card. By mistake my parents received this courier else I would have rejected this. After fighting 5 months with you people I have closed my hdfc credit card recently. Immediately close this. why the hell are you people sending these cards without seeking my approval.
                      HDFC Bank customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        N
                        Nandini Kumbar
                        Jan 26, 2021
                        Report
                        Copy

                        I had shopped on Amazon and had cancelled the products. Amazon website has confirmed the refund with RRN number: 74332741021102021314093 but the amount is not yet credited to my bank account
                        +1 photos
                        HDFC Bank customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          L
                          Lan Aaroon J
                          from Chennai, Tamil Nadu
                          Jan 26, 2021
                          Report
                          Copy

                          I have two outstanding refunds yet to be refunded.

                          1) Refund from ccAvenue for Rs 3660 which was initiated on 25/01/2021. Order id provided by ccAvenue( 183838_[protected]

                          2) Refund from SWIGGY for Rs 503, which was initiated on 26/01/2021. I even received an HDFC SMS that the amount is reversed but still no change in my account balance.
                          HDFC Bank customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            S
                            Sandy089123
                            Jan 26, 2021
                            Resolved
                            Report
                            Copy
                            Resolved

                            Address: Mainpuri

                            My salary account in hdfc bank has been converted to savings account (Without informing me )so I request to you please close my account because i do not want to use this account and when i logged in this account I see the balance munus(-1945) so I request you please take action against this company and close my account as soon as possible thank you account holder pone no. [protected]
                            Feb 15, 2021
                            Complaint marked as Resolved 
                            I want to close my account because hdfc bank transfer my account into from salary account to saving account so I request you please close my account and take action against hdfc bank
                            HDFC Bank customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              V
                              Vijaybhu
                              Jan 26, 2021
                              Report
                              Copy

                              I am saving account holder. This happened with me multiple times and i am not at all happy when hdfc debit amount without giving any information.

                              I have saving account amount of Rs. 590 debited saying inter-bank cash chg incl gst.

                              I don't know why?
                              Please resolve the issue

                              Thank you
                              Dr. Vijay kumar
                              +1 photos
                              HDFC Bank customer support has been notified about the posted complaint.
                              Helpful
                              3 other people found this review helpful
                              3 found this helpful
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                M
                                Manish51
                                from Mumbai, Maharashtra
                                Jan 25, 2021
                                Report
                                Copy

                                Merchant deducted 22000 amount instead of 2200. But he gave me void Sale receipt. Still I have not received my amount back. It has been more than 48 hrs
                                HDFC Bank customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  V
                                  VenkateshRio
                                  Jan 24, 2021
                                  Resolved
                                  Report
                                  Copy
                                  Resolved

                                  I have cancelled a order on flipkart, i immediately got a msg from hdfc that

                                  Ur transaction on HDFC Bank DEBIT/ATM Card ending 8004 for Rs. 378.00 has been credited/reversed by Flipkart Payme on[protected]:19:09:19

                                  I checked the online statement and it is not credited into my account. Since it is a confirmation message from bank, i am assuming that the flipkart has done it's part. Will it ever get reflected in my account?
                                  Jan 25, 2021
                                  Complaint marked as Resolved 
                                  Amount reflected within 36 hours
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                  Comment Guidelines
                                    I want to submit Complaint Positive Review Neutral Comment
                                    Add Image
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    P
                                    palksha chavan
                                    from Mumbai, Maharashtra
                                    Jan 24, 2021
                                    Report
                                    Copy

                                    Not received demand draft for loan disbursement amount

                                    I have applied a Jumbo loan through my HDFC Credit Card net banking on 16th January 2021 Wherein being a NON HDFC customers I was supposed to get a Demand Draft to my address with in 7 Days i haven’t received the demand drafts yet however the loan emi has started I have received a statement through Hdfc stating I have to pay my bills prior to getting the DD i have tried to contact hdfc customer care for the same but it is not getting connected...
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy
                                    D
                                    Dharmendra Choudhary Rj18
                                    Jan 24, 2021
                                    Report
                                    Copy

                                    The hdfc bank has put a hold on my funds of rupees 695.44 as mi revenue hold through gefu, ac number is
                                    Account number: 50100*****6670
                                    Ifsc: hdfc0000485
                                    Branch: Udhyog Vihar
                                    The customer service is not able to give any info on this.
                                    First of all it's hard to reach customer service because it takes a alot of time and the ivr options are very difficult and tricky to navigate, after all the effort the customer service is not helpful
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                    Comment Guidelines
                                      I want to submit Complaint Positive Review Neutral Comment
                                      Add Image
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      P
                                      Pyasi Parinda
                                      Jan 24, 2021
                                      Report
                                      Copy

                                      Dear HDFC bank,

                                      I am not your customer and i am not taking any loan from you [protected] this my number but i don't know how can you update my number,
                                      And your staff regularly calling me and abusing me from [protected], [protected] this number, he say any time abuse mother and sisters related,
                                      So i request to you kindly suggest your staff other wise i will complaints against you in RBI
                                      +1 photos
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                      Comment Guidelines
                                        I want to submit Complaint Positive Review Neutral Comment
                                        Add Image
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit

                                        Related businesses

                                        Karur Vysya Bank
                                        1.1
                                        (422)
                                        Bank Of India
                                        1
                                        (2376)
                                        PayTM Mobile Solutions
                                        1
                                        (20044)