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HDFC Bank Complaints & Reviews

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Updated: May 26, 2026
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T
tsp21
from Mumbai, Maharashtra
Feb 8, 2021
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This is regarding Service Request No: SR[protected]

I have filed the service request on 24/11/2020. It has been more than 2 months and till date there has been no revert on the request.

There has been a double charge for my travel date 14/11/2020. The amount was deducted from my fastag amount and also had to pay cash as the reading showed insufficient balance. I had uploaded the proof of receipt along with the service request.

On checking with the telephone customer care on 8th Feb 2020 on the status of the service request, the service executive Ms. Sapna told that the service request has to be generated by calling and not online. I was further told that if I have generated a service request online I will not be getting a resolution and there will be no action or revert on the service request. There is no action on online service request. If this is the case why is the system created for online service request.

I need the refund in my account soonest.
HDFC Bank customer support has been notified about the posted complaint.
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    P
    Philip Menezes
    from Panaji, Goa
    Feb 8, 2021
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    Address: grande comivaddo Aldona Bradez Goa

    For the past two weeks the ATM machine at the Aldona branch has been non functional, which causes a lot of inconvenience. After inquiring with the bank officials no proper resolution is provided,

    I would like to get to get a reasonable reply
    HDFC Bank customer support has been notified about the posted complaint.
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      Y
      yukti verma
      from Saint Thomas Mount, Tamil Nadu
      Feb 6, 2021
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      I bought an iphone 11 on 23rd nov 2020 with the offer of 5000 cashback but did not received it yet.
      HDFC Bank customer support has been notified about the posted complaint.
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        B
        Balveermali1120
        from Pimpri, Maharashtra
        Feb 6, 2021
        Sep 30, 2025
        This thread was updated on Sep 30, 2025
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        Email. Id. Not. Received. Otp

        Address: Mumbai

        Hi I’m. Balveer. Mali. I’m. Customer of. HDFC. Last. 10. Working. Days. To. Couldn’t recived. Otp. In mail. Address. I. Follow. All. Steps. And. All. Number. But. No reply. And. No. Call. Attend. Customer service.
        Plz. My. All. Work. Us pending. Beacuse. Only. Otp. Not. Recived. My transection on. Fully. Hold. By net. Banking and. Mobile. Banking. Plz. Hardly. Request....
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        G
        Gururaja C
        from Bengaluru, Karnataka
        Feb 6, 2021
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        Avoid HDFC Fastag Suddenly Credit Freeze on HDFC Fastag, tried to reach them for past four weeks, no response from them for any solution. just have to tear the HDFC fastag and move to another provider is the only thing i can do. such an irresponsible customer care and support from HDFC. don't waste your time with HDFC.
        HDFC Bank customer support has been notified about the posted complaint.
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          D
          DevrajDesai
          Feb 6, 2021
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          HDFC Bank has again put my funds of Rs 5.37 on hold as MIREVENUE HOLD THROUGH GEFU on January 27, 2021.

          Revently this has been happening every month and I'm registering complaint through you every time. Even though the bank 8s holding my funds.

          Please process my complaint and ensure that the bank doesn't hold my funds anymore.

          Please find account details for the same,
          A/c # [protected]
          Salary account
          Ahmedabad

          Thanks
          Devraj Desai
          HDFC Bank customer support has been notified about the posted complaint.
          The hdfc bank has put a hold on my funds of rupees 594.10 as mi revenue hold through gefu, ac number is
          Account number: 5010**9595
          Ifsc: HDFC0000463
          Branch: SANGAMNER
          The customer service is not able to give any info on this.
          First of all it's hard to reach customer service because it takes a alot of time and the ivr options are very difficult and tricky to navigate, after all the effort the customer service is not helpful
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            P
            Priyanshi Kothari
            from Bhopa Ki Dhani, Rajasthan
            Feb 6, 2021
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            Address: Marathalli Karnataka

            I have disabled my credit card long back and I am still recieving bills. I had billers but I used my debit card to make payments. I have not used my credit card after disabling it. I am seeing late fee too in the bill.

            I tried calling HDFC bank but did not receive any response.'

            Please help, I have paid late fee payment one without any reason, now I do not want to pay. I want to disable my credit card.
            HDFC Bank customer support has been notified about the posted complaint.
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              R
              Rehan12121
              Feb 6, 2021
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              Hdfc bank has debited ₹ 32, 020 as fund trf dm on 21 nov 20202 from my account without any notice or any call or message.
              Even i didn't switch my auto debit action on my account still they debited my money from my account.
              This is very bad.
              I called customer care but they are not getting connected.
              Please i request you to refund back my amount or else i'll strictly file a case against you.
              I hope you understand 😇
              HDFC Bank customer support has been notified about the posted complaint.
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                G
                ganeshnatha
                from Chittur, Kerala
                Feb 5, 2021
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                Address: Bank House, Dr Annie Besant Rd, Shiv Sagar Estate, Worli, Mumbai, Maharashtra 400018

                I have hdfc bank account cit Nagar, Chennai.i don't have any debit card emi, but past three months deduction
                From my account . What's happened my account I don't know, please dear all don't use HDFC BANK, this is biggest money robbery happened my savings account.### HDFC Bank cheating my savings money from account.
                HDFC Bank customer support has been notified about the posted complaint.
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                  @
                  @anilbhanot
                  Feb 5, 2021
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                  Address: Mohalla Jagotian Rahon Dist Nawanshahr

                  Hello
                  My two wheeler loan is running your bank. Instalment deduct from my saving acount 4th of every month. I have a money in my acount 4th date but bank charge a panelty rs 690 . Its wrong plz refund my money
                  Thank u
                  [protected]
                  Anil Bhanot
                  HDFC Bank customer support has been notified about the posted complaint.
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                    M
                    mpmpmpmpmp
                    from Ahmedabad, Gujarat
                    Feb 4, 2021
                    Resolved
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                    Resolved

                    Cancellation of One Assist Membership
                    I am a HDFC bank credit card holder . The bank has auto debited Rs. 1899/- from my credit card number ending with 3415 without my concern on date:30/01/2021. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of Rs.1899/-

                    OneAssist Relationship Number : ?
                    Name :- Mukesh Panchal
                    Credit Card Number Ending :- 3415
                    Feb 5, 2021
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    i have hdfc credit card, i my account Rs. 2199 was debited for one assist membership with out my knowledge. i dont want the service now, and i want to deactivate the membership and refund the amount back to my accout.

                    card ending with 6052
                    Name : Vetrivel

                    Kindly deactivate and refund.
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                      A
                      Arup De
                      from Noida, Uttar Pradesh
                      Feb 4, 2021
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                      Complaint about Bill payment to wbsedcl

                      I have made a payment of Rs. 287 via Amazon pay using BHARAT QR (electricity bill) to WBSEDCL (billdeskbqr.[protected]@hdfcbank) for the month of feb'21 - April'21 against the consumer ID:[protected] on 02.02.2021, but wbsedcl has not yet received the payment although the amount has been debited from my account.
                      Accnt No. [protected] debited with Rs. 287 on 2nd feb 2021.

                      UPI transaction ID:[protected]

                      Kindly...
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                      C
                      Chandankr1
                      from Chandil, Jharkhand
                      Feb 4, 2021
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                      Dear sir,
                      On Feb 3rd 2021, i ordered Redmi Note 9 pro max (Aurora Blue, 64 GB) mobile

                      Order ID - OD[protected]
                      from flipkart. Payment got deducted from my HDFC Credit Card but flipkart shows Payment not yet confirmed from the bank and 'order is pending'. I have been waiting for after 24hrs to happen something. I lodged a complain also on HDFC Bank but no response even after 24 hours. Nor they are refunding my money nor they are confirming the order. They are simply ignoring my request.
                      Thanks
                      Credit Card n. -[protected]
                      MO No -[protected]
                      HDFC Bank customer support has been notified about the posted complaint.
                      Feb 05, 2021
                      Updated by Chandankr1
                      Sorry it was typing mistake my registered Contact Details is [protected]
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                        L
                        Lakshmi Narayan Barjatya
                        from Mumbai, Maharashtra
                        Feb 4, 2021
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                        Address: H. No – 156, Near Bankey Bihari Temple, Bhagat Singh Colony, NIT Faridabad

                        Pls find my HDFC complaint Ref ID MUMP[protected],
                        i already submit duly filled cardholder dispute form, & FIR copy no[protected], against fraudly transaction done of Rs.10000.00 via Debit Card xx8450 at +DILSHAD COLONY on[protected]:at 15:02:16 by any other person, even card was lying with me, but any other person done transaction. i already lodged complaint, after which my ATM/Debit Card ending 8450 has been permanently deactivated on 09/01/21. Now i need reimbursed for the same as no any mistake done from my end.
                        HDFC Bank customer support has been notified about the posted complaint.
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                          J
                          Jayaram454
                          Feb 4, 2021
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                          Address: LAKSHMINARAYANAPURAM ATTILI MANDAL WEST GODAVARI

                          Recently purchased one infinix hot 10 mobile through EMI in Flipkart, Amount blocked in my Hdfc Credit card account but not yet unblocked. I was purchased on December 7th 2020 through Hdfc Credit card 6 installment with 14% interest. As per term and condition you have to unblock my blocked limit with in 4 days but still it is not rectified. Taking extra dues .
                          HDFC Bank customer support has been notified about the posted complaint.
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                            S
                            Satya_Koppisetti
                            from Hyderabad, Telangana
                            Feb 4, 2021
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                            I have been using HDFC UPI payments via GooglePay, PhonePe since 1 year. Recently, On 31st Jan I did my last transaction with a merchant account. Later, that evening I am not able to do any UPI transactions as it is stating "Your mobile number registered at the bank is different from the number verified on Google Pay". I am able to receive money but not able to send. As per HDFC bank employees said my UPI transactions are blocked. I am not aware of how to unblock UPI. Could you please help me on that.
                            HDFC Bank customer support has been notified about the posted complaint.
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                              S
                              Sachin Bole
                              Feb 4, 2021
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                              Address: Ahmedabad

                              Hdfc Bank – mirevenue hold through gefu
                              The hdfc bank has put a hold on my funds of rupees 2616.60 as mi revenue hold through gefu, ac number is
                              Account Number: 029111***16000
                              IFSC: HDFC0000291
                              Branch: xpress towar nariman point Name sachin Bole no 77389**552
                              HDFC Bank customer support has been notified about the posted complaint.
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                                S
                                skumar.smani
                                from Bengaluru, Karnataka
                                Feb 3, 2021
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                                I received below message from HDFC bank

                                "Dear Customer,
                                Your FasTag A/c has been Debited for Rs.450 for Adjustment entry on 2/2/2021 7:06:12 PM.Balance amount in the A/c is Rs. 0 - HDFC Bank Ltd."

                                My vehicle was parked at my home. Not sure what is the reason for deducting Rs. 450 from wallet. Can you please let me know the details?

                                customer id =[protected]
                                wallet id = [protected]
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  T
                                  T For Thamizha
                                  Feb 3, 2021
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                                  Respected sir/madam,

                                  Not received my relieving letter

                                  I am NAVEEN KUMAR MARUTHACHALAM & my emp code-2211904.I was working as a Sales Officer ( SLI DEPARTMENT)in PERUNDURAI BRANCH, Tamilnadu from 22/04/2019 to 24/12/2020.I have not received my reliving letter.I request you to take a very quick action against my problem as soon as possible. So kindly provide the reliving letter to my personal email id.

                                  My Details :

                                  Name : NAVEEN KUMAR
                                  EMP Code : 211904
                                  E Mail ID : [protected]@gmail.com

                                  RM Name : Karpagaraj
                                  EMP Code: K8144

                                  SLI,
                                  Perundurai branch,
                                  Erode.
                                  HDFC Bank customer support has been notified about the posted complaint.
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                                    S
                                    sanyaraj
                                    Feb 3, 2021
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                                    Address: 454/17 KASHI VIHAR DAULATGANJ CHOWK LKO

                                    DEAR
                                    SIR/MAIM"
                                    Sir my name is Raj Kumar Jaiswal. I have been working in the consumer loan department since 12-JAN-2018 in HDFC Bank. I have not received my January month salary, we do not know why my salary has been held.

                                    Please request you to release my salary plus incentive in our account, it will be your great grace.

                                    NAME- RAJ KUMAR JAISWAL
                                    MOBILE- [protected]
                                    EMP ID- R32164
                                    PAY ROLL- HDB
                                    HDFC Bank customer support has been notified about the posted complaint.
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