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HDFC Bank Complaints & Reviews

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Updated: Oct 4, 2026
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HDFC Bank reviews & complaints page 285

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P
Paryanya
from Bankura, West Bengal
May 12, 2021
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Address: HDFC New Alipore Branch (Branch Code - 40), KOLKATA, West Bengal

I had opened a joint savings account with my wife, in HDFC Bank New Alipore Branch in Kolkata in February 2019.
Till now I have not received the welcome kit although the Net Banking is working. I do not have any welcome letter, DEBIT Card or Cheque Book of the aforesaid account as the same has not been delivered to me after several requests to the concerning people of HDFC New Alipore Branch (Branch Code - 40) of Kolkata. Please help and get my welcome kit delivered which is pending for more than 2 years.
HDFC Bank customer support has been notified about the posted complaint.
Dear team it has been 43 days since my complaint...Nothing moved so far...!!!
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    V
    May 12, 2021
    Resolved
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    Resolved

    Address: LB Nagar X Road, Hyderabad

    On[protected], bank has debited Rs.177/- from my sb account even after maintaining monthly average balance Rs.10, 000 in my sb account as per hdfc stating that they have charged for non maintaning of minimum balance.I've tried to contact customer care through phone but after some process on IVRS call gets automatically disconnected stating there is an error. How can they charge even after maintaining the minimum balance? And as per RBI they have to intimate to customer in advance before and after imposing penalty.i Didn't received any sms or communication regarding the penalty.
    Aug 13, 2021
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    May 15, 2021
    HDFC Bank Customer Care's response
    Dear Customer,

    We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

    -Anay
    HDFC Bank Customer Assistance
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      R
      rrewati
      from Port Blair, Andaman and Nicobar Islands
      May 12, 2021
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      Address: Ranchi, Jharkhand, India

      We have an current account no [protected] with HDFC Ranchi branch which is blocked since a long time. We have contacted to Mr. Shashi Ranjan (Relationship Manager) who told to submit Form 20A to un locked the account. We have given hom the related form but still account is un operating.
      HDFC Bank customer support has been notified about the posted complaint.
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        S
        shubhamraj1199
        May 12, 2021
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        Hi all,
        i need to know why my amount debited if it is a salary account it is showing that 589 will be shared for this I need to know why it is happening as it was not mentation in any classes
        help me with this I also try to connect you but as your number did not allows as to contact
        HDFC Bank customer support has been notified about the posted complaint.
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          V
          Vinaya Kanniyappan
          May 12, 2021
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          Hi, I have a problem with HDFC credit cards, they put monthly late charges for GST. Now my unbilled amount is Rs.2370. i can't pay that amount.
          always they put late charges to my credit card. i didt swipe that card for my purpose. last month i take Rs.50500 for the credit card the same as paid before my due date. but still outstanding amount showing Rs.2370.
          This issue affects my family and my health. kindly waive off the RS.2370 and close my credit card. i can't pay even one rupee unnecessarily. If you do not waive off the amount, I will need to take legal action to HDFC bank.
          without the use of a credit card your side always puts late charges on my credit card. kindly waive off the amount and close my credit card within this month. Hereafter also you side not take action means i definitely go legal.
          HDFC Bank customer support has been notified about the posted complaint.
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            R
            Ravindrakj22
            May 12, 2021
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            I recharged my fastag on 6th march account via HDFC BANK for sbi fastag recharge of amount of 250/- and no transaction got credited to the Fastag account whereas HDFC BANK has given the UTR no. for the same transaction with the message of transaction Successful.
            I want the refund of the debited amount which has got not credited to fastag account.HDFC Bank and SBI fast tag both are playing game with Customer.
            Every time i got below response from Both
            According HDFC bank "transaction has been settled successfully from our end." chack with SBI FAST Tag.
            According SBI Fast Tag customer support there is no transaction happened on 6th March hence there is no meaning to match the UTR no.

            Attaching SBI Fast Tag Statement where no transaction happened on 6th march.and Communication mail from HDFC bank for successful transaction.
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            May 13, 2021
            HDFC Bank Customer Care's response
            Dear Customer,

            We are working on your concern vide Ref ID:[protected] and will revert to you by 17.05.2021.

            -Nadia
            HDFC Bank Customer Assistance
            May 20, 2021
            Updated by Ravindrakj22
            Any Update?
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              B
              B Preety Raju
              May 12, 2021
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              Address: Hdfc bank Bangalore

              My resignation is accepted on 11Jan 2020 and till now I have not received my relieving letter, after multiple mails also no response from Exit team nor from senior management. Because of not receiving relieving letter I have lost 3 job opportunities. Kindly help on priority
              HDFC Bank customer support has been notified about the posted complaint.
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                R
                Rishi2202
                May 12, 2021
                Resolved
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                Resolved

                Address: Udyog Vihar phase 4 gurgaon

                Hi Sir/Mam,

                Kindly let me know what is ACH debit charges in HDFC shaving account this is my second or third time this going to happen of Rs 590/- auto debit why this kind of deduction

                Kindly give the reason for the same
                Also request you to help to get my money refund as it’s very high charge for a middle class person

                Regards
                Rishabh
                Ac. [protected]
                IFSC code. HDFC0000485
                Aug 11, 2021
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                May 12, 2021
                HDFC Bank Customer Care's response
                Dear Customer,

                We have shared your comments with the concerned team and our bank official will get in touch with you at the earliest May 17, 2021. We request your patience in the interim.

                -Nadia
                HDFC Bank Customer Assistance.
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                  S
                  srinivas.suryapelli
                  from Hyderabad, Telangana
                  May 11, 2021
                  Resolved
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                  Resolved

                  Address: HNO.30-1/1A, PANDU BASTI, SAIBABANAGAR JEEDIMETLA

                  The hdfc bank has put a hold on my funds of rupees 5338/- as mi revenue hold through gefu, ac number is
                  Account number: 5010*8318
                  Ifsc: HDFC0003860
                  Plz released my fund as soon as possible.today
                  Aug 8, 2021
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Dear Srinivas,

                  We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                  -Anay
                  HDFC Bank Customer Assistance.
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                    R
                    rajesh10cmplnts
                    May 11, 2021
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                    Website: Hdfclife.com

                    Hi, 27 march 2021 i received a call from Sowmya HDFC Life Tnagar branch, Chennai and she explained me about the policy as below,
                    1. Pay premium for 7yrs and 10 th year i will get double the amount
                    Other benefits:
                    1. Health card for 5 persons
                    2. 1gm gold coin every year
                    3. No cost emi on premium

                    I have taken the policy on 27th march 2021. I have not received any of the other benefits mentioned above. I already wrote a complaint to [protected]@hdfclife.com but no response.

                    I feeel like i am cheated.i want to cancel the policy and money back.Kindly help
                    HDFC Bank customer support has been notified about the posted complaint.
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                      S
                      Senthilkumar Rajendran
                      May 11, 2021
                      Resolved
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                      Resolved

                      Dear Sir / Madam,

                      I have done the IMPS of Rs.100/- fund transferred to my beneficiary account on[protected]. But the transaction was declined as timed out due to technical reason from Bank end. Till date, neither my beneficiary or myself not received fund. For your reference, the sms which I received from bank displayed as below;

                      UPDATE: Your money transfer of INR 100.00 on 03-05-21 timed out due to technical reason. (IMPS Ref No.[protected]. If this transaction is not done by you, call [protected].

                      Please check and reverse the my fund at the earliest.
                      May 20, 2021
                      Complaint marked as Resolved 
                      Fund credited to my beneficiary.
                      HDFC Bank customer support has been notified about the posted complaint.
                      Dear HDFC Bank,

                      I raised the compliant about fund transfer issue. Still there is no proper response from you. Is this way to treat your customer???
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                        S
                        siva rajendran
                        May 11, 2021
                        Resolved
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                        Resolved

                        Online tax payment website is not showing HDFC Banking(netbanking, UPI ) therefore not able to pay the tax online.
                        Is there a problem with HDFC online banking facility in parivahan website?
                        Aug 8, 2021
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Dear Customer,

                        We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                        -Anay
                        HDFC Bank Customer Assistance
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                          S
                          Sanjana111
                          May 11, 2021
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                          Amazon cancelled my order, i got a msg from hdfc that

                          Ur transaction on HDFC Bank DEBIT/ATM Card ending 1906 for Rs. 29999.00 has been credited/reversed by AMAZON on [***]:06:08:38

                          I checked the online statement and it is not credited into my account.
                          When will the amount get reflected in my account?
                          HDFC Bank customer support has been notified about the posted complaint.
                          Dear Customer,

                          We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                          -Anay
                          HDFC Bank Customer Assistance
                          This is my reference number :[protected].

                          But when I fill the form in above mentioned link I get "Please enter valid reference number"
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                            K
                            k.chetan
                            May 10, 2021
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                            Dear Concern,
                            please note my account have been charged regularly for almost 1500 rs per month without my information .
                            please note below points :-
                            .my account was salaried account and i am customer of HDFC from last 10 years why my account has been changed to saving account and with whom permission could you please do vise versa ?????
                            .during this covid time middle class family are fighting for survival and HDFC is enjoying with unwanted deduction .
                            .please advise if does i have approved to covert my account into saving account and have given rights to deduct charges although i am getting salary in same account .
                            .i am having account in 5 different bank i have never faced such issue ..kindly refund all money
                            kindly refund my all money ASAP being a loyel customer i request...
                            thanks
                            Customer ID :[protected]
                            Name :-Kumar chetan
                            Phone Number :-:-91-[protected]
                            HDFC Bank customer support has been notified about the posted complaint.
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                              k.chetan
                              May 10, 2021
                              Resolved
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                              Resolved

                              Dear Concern,
                              please note my account have been charged regularly for almost 1500 rs per month without my information .
                              please note below points :-
                              .my account was salaried account and i am customer of HDFC from last 10 years why my account has been changed to saving account and with whom permission could you please do vise versa ?????
                              .during this covid time middle class family are fighting for survival and HDFC is enjoying with unwanted deduction .
                              .please advise if does i have approved to covert my account into saving account and have given rights to deduct charges although i am getting salary in same account .
                              .i am having account in 5 different bank i have never faced such issue ..kindly refund all money
                              kindly refund my all money ASAP being a loyel customer i request...
                              thaks
                              Aug 8, 2021
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              May 11, 2021
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the details of the charges for us to help you with the solution.

                              -Anay
                              HDFC Bank Customer Assistance
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                                Camanish1211
                                May 10, 2021
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                                I am using HDFC Bank for 8 years and for some reason My fund transfer is not working. Showing a message that I just registered for Fund transfer transaction. However I am registered years before.
                                HDFC Bank customer support has been notified about the posted complaint.
                                Dear Customer,

                                Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share with us your complete concern along with the transaction details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                                -Anay
                                HDFC Bank Customer Assistance
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                                  srjadole
                                  May 10, 2021
                                  Resolved
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                                  Resolved

                                  Address: Ghoti budruk, Igatpuri, Nasshik

                                  I made a transaction of 62, 565.00/- in lenovo.com on 7th April 2021 using my hdfc debit card. The offer states that customer will get maximum cashback up to Rs.5000 of 10% whichever is lower on order value above Rs.40, 000 and the offer period is 1st April to 15th April.
                                  I am supposed to get 10% cashback (Rs.5000 approx. With in 30 days as mentioned). But I have not received any cashback yet.

                                  Below is the transaction details from my bank statement

                                  Narration : POS 6521XXXXXX1335 NET DISTRIBUTION
                                  Chq./Ref No. :[protected]
                                  Date : 07/04/2021
                                  Amount : Rs.62, 565
                                  Aug 8, 2021
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  May 12, 2021
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  Thanks for connecting with us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to submit the details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                                  -Nadia
                                  HDFC Bank Customer Assistance
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                                    Simran Gagnani
                                    May 10, 2021
                                    Resolved
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                                    Resolved

                                    Address: Bangalore, HRBR LAYOUT BRANCH.

                                    I had my account blocked due to fraudulent activity. I made a complaint on cyber crime portal and got my complain number, went to the bank, wrote a letter and filled the form to get my account unblocked.

                                    I received a new debit card and later it’s pin. I can’t use the debit card at all because online transactions are not available and locked. For this I have to use net banking to unblock (for which I had already filled form).

                                    Went to bank again because customer service kept saying there’s nothing they can do and I have to go to the bank MIND YOU ALL OF THIS DURING LOCKDOWN! I have zero access to my money and can’t make any transaction and as for my fraud activity complaint? Got rejected without notifying me about the reason! Went through customer care again after rounds and rounds of calling and finally someone answered why and they were wrong. The option I chose in that transaction disputes form was correct (I chose the option “I ordered goods online, the same were to be delivered by———— but I never received the same”)

                                    Got a call back from the team, who assured me she will give me an update in 24 hours, I asked for her contact number for back up, that number doesn’t work and she didn’t get back to me.

                                    As for my net banking, on the advise of the customer executive, made my way to the bank again. AGAIN FILLED OUT THE SAME FORM! She said It would be activated in 7 days.
                                    It’s 15 days now. My credit card payment is due! I don’t wanna have to pay the late fee.

                                    This is so frustrating!!

                                    I tried to visit the bank again today and it was closed.

                                    This is absolutely ridiculous and the worst service ever. I’m changing my banking service.

                                    Please please please grant me back access to my money! I neeed to make my payment!

                                    I’ve maintained a great cibil score so far and I don’t want it affected!

                                    It’s been over a month since I had access to my money or used it.

                                    Please for gods sake! RESOLVE THIS DAMN ISSUE!!!)

                                    I don’t have a relationship manager and I’m tired o[censored]sing customer care for this.
                                    Aug 8, 2021
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    May 10, 2021
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                    -Anay
                                    HDFC Bank Customer Assistance.
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                                      A
                                      Abhishek Upadhyay 008
                                      May 10, 2021
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                                      Hi team,

                                      I am unable to do any transactions using upi id which is linked to my no:[protected].

                                      Customer id:[protected]

                                      Please help me getting my upi id unblock.
                                      Let me know if you need any more information.

                                      Email:abhishek.[protected]@gmail.com
                                      HDFC Bank customer support has been notified about the posted complaint.
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                                        Kanav Paba
                                        May 10, 2021
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                                        Ur transaction on HDFC Bank DEBIT/ATM Card ending 3177 for Rs. 4499.00 has been credited/reversed by AMAZON on[protected]:11:02:32. I recieved this message from the bank after i cancelled my order on amazon. Its been 3 days since i haven't got any amount in my bank.
                                        HDFC Bank customer support has been notified about the posted complaint.
                                        Dear Customer,

                                        Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                        -Anay
                                        HDFC Bank Customer Assistance
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