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HDFC Bank Complaints & Reviews

2.9
Updated: Jul 8, 2026
Complaints 32958
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HDFC Bank reviews & complaints page 286

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S
saranya369
May 8, 2021
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Hello,
My concern is regarding deduction of amount on AMB CHRG INCL GST FOR APR2021. I have maintained minimum balance still they have deducted amount on may 7th. My customer ID is[protected].
HDFC Bank customer support has been notified about the posted complaint.
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    Premander Singh
    May 8, 2021
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    Address: hdfc bank,botanical garden ,hyderabad

    My salary account (In hdfc bank) was created in my first company, so once i left the company and joined other company and there was no credit of salary into my hdfc bank account. Now my salary account in hdfc bank has been converted to savings account (Without informing me or warning me) i had called customer care and raised a request to close my account as i did not want to use the account and they told me you have to contact your hdfc branch and follow up with the request and close the account.the balabce in my account is -1459 .i dont even use the account .i request you to please take action against this bank... They have no right what so ever to do whatever they want without informing the customer.
    Aug 7, 2021
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    May 10, 2021
    HDFC Bank Customer Care's response
    Dear Customer,

    We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the details of the charges for us to help you with the solution.

    -Anay
    HDFC Bank Customer Assistance
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      S
      Sathish Kumar Ausali
      from Sangareddy, Telangana, Andhra Pradesh
      May 8, 2021
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      Address: [email protected]

      I have opened salary account in my first company but I haven't used it as it was delayed to open account so I have submitted another bank account for salary account. Later on salary account in hdfc converted to savings. As I am not using hdfc account I have been getting messages for negative balance. I tried to contact customer care, they asked me to contact home branch. Due to covid lockdown i could not go to home branch which is in Chennai and I live in Telangana. Now negative balance is 2800, I want to close my account but they are asking me pay negative balance first.
      HDFC Bank customer support has been notified about the posted complaint.
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        E
        Electrical Capsule
        May 8, 2021
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        My salary account (In hdfc bank) was created by my Institute, IIMT COLLEGE, GREATER NOIDA last year in the month of 11 March, 2020.Now my salary account in hdfc bank has been converted to savings account (Without informing me or warning me) i had called customer care and ask him to close my account as i did not want to use the account and they did say that you have to visit the branch for closing your account but due to this covid-19 situation I was unable to visit the branch. Today I logged into my account for some reason and i see that i have rs -3422 in my account. I request you to please take action against this bank.. They have no right what so ever to do whatever they want without informing the customer.

        Customer name: Dharmendra Kumar Sharma
        Account no. : [protected]
        Branch : Ansals arcade, Sector 18 Noida
        Mobile no: [protected]

        Attachment : screenshot of account
        HDFC Bank customer support has been notified about the posted complaint.
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          S
          Sonappa kube
          May 8, 2021
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          Address: Sadguru nagar bhosari pune

          The hdfc bank has put a hold on my funds of rupees 1700/- as mi revenue hold through gefu, ac number is
          Name : sonappa subhash kube
          Customer Id[protected]
          Account no : [protected]
          Ifsc: hdfc0000437
          Branch: pimpri bhosari pune 411017
          The customer service is not able to give any info on this.
          First of all it's hard to reach customer service because it takes a alot of time and the ivr options are very difficult and tricky to navigate, after all the effort the customer service is not helpful
          HDFC Bank customer support has been notified about the posted complaint.
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            N
            Nalini Vinodini
            May 8, 2021
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            I have HDFV salary account and got personal loan from hdfc bank.I have to pay every month emi 11023 but once i coudn't maintain balance in account by that deducted day morning but on the same day I deposited the required EMI amount by 11:00 am.Eventhough i was charged with overdue charge which is around 649. Now, after a month they charged me 236 rs for emi rtn charges. If i have already paid overdue charges then why hdfc is again charging with emi rtn charges.
            And How can they charge overdue amount eventhough I arranged to maintain the balance by the deducted day morning 11:00 am.Atleast they should have to check for the EMI amount till the End of the day.
            It's a very bad Experience which made me to regret to do not take loan in HDFC again.
            HDFC Bank customer support has been notified about the posted complaint.
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              8
              8249564382
              May 7, 2021
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              Address: C/O-GULICHA BHAWAN,PLOT NO-1353/1,MAHANADIVIHAR.IN FRONT OFF HOTEL KRISHNS INN,CUTTCAK

              My cbl personal loan agreement no[protected]
              ucic-7916443 is closed but now my cibil report is w/r
              please revised my cibil. My mobile no is [protected] pls.Cantact me ur team. My mail id is [protected]@gmail.Com
              HDFC Bank customer support has been notified about the posted complaint.
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                K
                K. Shende
                May 7, 2021
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                The hdfc bank has put a hold on my funds of rupees 1, 408.22 as mi revenue hold through gefu, account details is
                Account number: [protected]
                Ifsc:HDFC0000411
                Branch: mindpace
                Account type: salary account
                The customer service is not able to give any info on this.
                First of all it's hard to reach customer service because it takes a a lot of time and the ivr options are very difficult and tricky to navigate, after all the effort the customer service is not helpful.
                HDFC Bank customer support has been notified about the posted complaint.
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                  R
                  Rob Parker
                  May 7, 2021
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                  Address: Noida

                  Sir,

                  Please, help me, and kindly close my a.c I have not used ur debt card since I left the company,
                  & since then have never used the card as there was no money in it, except ur unnecessary charges, for an account m not using at all,
                  Sir, gareeb hun, khane ko nahi, and these charges please help.
                  Kindly wrightoff the charges n close the account.
                  Last four digits of this account no is: 1985
                  The only detail I have for account that u all send me in text.
                  Hence I could never speak to live person.
                  Please help.😭
                  HDFC Bank customer support has been notified about the posted complaint.
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                    Priyanka_sam2021
                    May 7, 2021
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                    I have applied for a personal loan with reference number[protected]. It’s already been more than 10 days since I have applied and there is no proper response yet. I have done and submitted what all is being asked to me and then the concerned people stopped responding to me. I immediately want to know the status of my loan application. My contact number: [protected], [protected]
                    HDFC Bank customer support has been notified about the posted complaint.
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                      S
                      Shillamanoj
                      from Gobardanga, West Bengal
                      May 7, 2021
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                      Address: Kolkata

                      I am maintaining a salary account in HDFC bank. My money got deducted on account of non-maintainence. As per my understanding, salary account does not require a maintainence charge in HDFC bank policy. But why did they deduct money? Almost Rs 700/- has been deducted from bank.

                      I want a refund back. Please escalate the issue.
                      HDFC Bank customer support has been notified about the posted complaint.
                      Dear Customer,

                      We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                      -Anay
                      HDFC Bank Customer Assistance
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                        S
                        suraj thiwari
                        May 7, 2021
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                        Address: 534275

                        Myself Suraj prasad e-code- 221342 resigned from the bso HDFC services please confirm me the relieving confirmation and last working day on immediate basis
                        HDFC Bank customer support has been notified about the posted complaint.
                        Ok I got solution pls don't report it to any team
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                          S
                          sompk777
                          May 7, 2021
                          Resolved
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                          Resolved

                          Dear team,
                          I am Somashekhar P K, Having HDFC credit card ending with 2614, has paid all my dues on 5th April and sent an Termination of Credit Card service request on 5th April. But HDFC bank has not Terminated the card. Again they have sent bill for the month of April with an GST amount on 2 rupees though i have not maid any purchase on that Card. Upon questioning they claim that they have note received termination request. Also bank is asking me to pay the due which I have not made any purchase on the card.
                          I request you to please help me to get terminated the HDFC credit Card.

                          Date of the incident: 5th May 2021
                          Resolution: Termination of Credit Card
                          Card number ending: 2614

                          Thank you For your support
                          Oct 12, 2021
                          Complaint marked as Resolved 
                          After loging complaint in this portal. HDFC bank has finally closed the credit card which was not done with HDFC customer care since 3 months.
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          May 08, 2021
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          We understand from your communication that you wish to close your credit card account. We would like to inform you that we have arranged to close your credit card account and the same will be closed within 2 working days with Nil dues.

                          -Nadia
                          HDFC Bank Customer Assistance
                          Jun 05, 2021
                          Updated by sompk777
                          Team,

                          per above message from HDFC my account should have been closed but again I have received statement to day could you please look into this and fix( credit card account closer) issue at earliest?

                          Team,

                          per above message from HDFC my account should have been closed but again I have received statement to day could you please look into this and fix( credit card account closer) issue at earliest?
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                            Y
                            Yuvaraj Kingh
                            May 7, 2021
                            Resolved
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                            Resolved

                            Address: Chennai, Tamilnadu.

                            Yesterday[protected] I tried to transfer money to from my savings account to another account. When I transferred the money got debited from my account. Later received the message "Your money transfer of INR XXX on[protected] timed out due to a technical reasons... Just tell me when will I get my money credited back. I'm attaching a screenshot for your reference. Kindly go through it.
                            Aug 14, 2021
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            May 07, 2021
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the transaction details along with your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                            -Preethi
                            HDFC Bank Customer Assistance
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                              V
                              VishalV3
                              May 7, 2021
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                              Address: Goregoan west

                              Actually i was paying my laptop EMI amounting Rs 12, 345 to Credit card no [protected] via Paytm by mistakenly i had done payment to 524181XXXXXX5545
                              Please revert to my paytm no [protected] Name - Vishal Vishwakarma
                              Order no:- [protected]
                              Date:- 21-Sep-2020
                              Time:- 09:26 AM
                              HDFC Bank customer support has been notified about the posted complaint.
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                                Magesh Nandhyala
                                May 6, 2021
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                                Resolved

                                Address: 423-D, 5th Street PTO colony ayanavaram chennai

                                I have hdfc sal account and get personal loan from hdfc bank i paid every month emi 3500 but once I coudn't maintains balance in account and that time i was charged with overdue charge which is around 649. Now, after one month they charge me 236 rs for EMI RNT charges. If I have already paid overdue charges then why hdfc is again charging with EMI RNT charges
                                Aug 18, 2021
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                May 08, 2021
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                We have shared your comment with the concerned team and our officials will get in touch with you by 12.05.2021. We request your patience in the interim.

                                -Zubin
                                HDFC Bank Customer Assistance
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                                  S
                                  sahupawan
                                  from Bengaluru, Karnataka
                                  May 6, 2021
                                  Resolved
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                                  Resolved

                                  My Debit card is going to expired next month and due to pandemic I am in my native place so please deliver my renewal card in permanent address.
                                  Permanent address: 32/39 .Tarahati mannan maszid rewa(M.P.)

                                  Thanks,
                                  Pawan Sahu
                                  CustomerID :70491057
                                  Contact me on mail address :sahu.[protected]@gmail.com
                                  Aug 6, 2021
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  May 07, 2021
                                  HDFC Bank Customer Care's response
                                  Dear Pawan,

                                  We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                  -Anay
                                  HDFC Bank Customer Assistance
                                  Verified Support
                                  May 08, 2021
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  We confirm that the debit card can be delivered to registered address. Request you to update the address by netbanking or by visiting the nearest branch, Our officials will assist you with the formalities and procedures.

                                  -Zubin
                                  HDFC Bank Customer Assistance
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                                    DibyaJB
                                    May 6, 2021
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                                    I opened a salary savings account on 6/5/21 using video kyc. All went well while filling up the online form and full kyc while video kyc.
                                    I choose to open the branch - TAMLUK(HDFC0001930) WEST BENGAL.
                                    But as I opened my account in netbanking I found the branch was in Mumbai (kanjurmarg west, IFSC code- HDFC0004989).Also after opening the bank account before Kyc it shows branch- Mumbai - Sandoz House(HDFC0000240).
                                    Please help me sorting this problem.thank you
                                    HDFC Bank customer support has been notified about the posted complaint.
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                                      jaise sojy
                                      May 6, 2021
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                                      I taken vehicle loan from hdfc, jammu, narwal branch loan no:[protected]. One month emi i paid directly because of sign mis match, that time they Advised ach mandate auto debiting option but second month it will not debited then i paid directly to the branch. This is the third month before due date i paid my loan amount 3292 rs. On 3/05/2021 but my due date is 6/05/2021.stil i checked the online transaction history my status showing unpaid. What is problem?
                                      HDFC Bank customer support has been notified about the posted complaint.
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                                        B
                                        Balteen
                                        May 6, 2021
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                                        I'm using HDFC CREDIT CARD SINCE LAST 2 YEAR CARD NUMBER ENDING with 7**7My account is activated with ONE ASSIST MFEE and charged Amount 1399 Rs just now with out my knowledge. I want to cancel the unauthorized plan against my Card, and also credit my money in my credit card which you have deducted in my credit card account.

                                        Also this is unfair that you cannot deduct the amount from the credit card without prior notice through call/message.
                                        And HDFC Bank also has to recheck this issue with the Auto Payment modes.

                                        This is the 2nd year I'm requesting again for the cancellation of this ONE ASSIST plan. Please kindly take a notice and CANCEL the plan and repay my amount Rs.1399 as soon as possible.

                                        So request you to please cancel this activation against my credit card, and refund my money also. Plz arrange a call for me...
                                        Regards
                                        Rais Ahmad Dar
                                        HDFC Bank customer support has been notified about the posted complaint.
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