HDFC Bank Complaints & Reviews

I opened an HDFC insta account on September 2020 but video KYC was not succesful. So I went to a HDFC local branch in December 2020 (with address Shop No 9, Tower N2, DLF Corp Greens, NH 8, Sector 74A, Gurgaon-122101 and IFSC HDFC0009126) for completing my KYC.
I didn't receive any confirmation SMS on completion of KYC. So I went to the same local branch to enquire and was told that the KYC has been completed and for getting my card and welcome kit I have to request through their customer care service.
I wanted to know when will I recieve my welcome kit

I'm a Senior Citizen & retired doctor from North Bengal Medical College Hospital in Siliguri, Dt. Darjeeling, West Bengal.

I want to know one thing, why the staffs/staff of my branch of your so called prestigious bank, doesn't answer my phone calls, doesn't call back & doesn't reciprocate my text messages ?

How they/he can be so ill-behaved & mean?
Is this the custom of your bank, to ignore the customers ?

Thanks !
Sadly yours !!

Dr Jayanta Roy Chowdhury

jrc

17/3F Santiniketan Housing Complex
Sushrutanagar Thinknikata
Darjeeling-734012
West Bengal India

I have been using HDFC bank credit card for last 4 years and paying all the dues on times. However, HDFC bank blocked my card without any notice. I am unable to contact the customer care also. Worst bank ...! Pathetic service.

They are charging me and not showing any history of my card on net banking section

Even i visit hdfc branch and meet with executive to resolve this problem, they just asked me connect with customer care.

Here i want to first re-activate my credit card and want to see the history of my card transitions done till now.

Please reach me @ [protected] for more details

Hi, please confirm why i have got charged for 8200 as a loan prec??

Dear Sir,

This is regarding complaint on wrong/unwanted amount billed in my HDFC Credit Card

In January month HDFC Credit Card bill statement, the amount of 16773.51 (13/01/2021) rs has been charged without any reason.

So i want to know, what is this and why is it added in my current bill..

So please help me in this and send me clarification for further to associate with credit card services..

Attachment is attached for your reference..

HDFC netbanking is not providing any services. I'm unable to get my e-statement or do any NEFT transactions. For the past one week it's displaying "We are unable to carry out your instruction. Please contact the bank." This is affecting me a lot.

I have been receiving EMI amount (OFFUS EMI, PRIN NB:04, [protected] (Ref# 09999999980117009132716)on my card statement and I have no clarity as to what EMI it is as I have not opted for converting any payment into EMI. I am unable to reach customer service to gain clarity about this EMI issue. I would like to state that I am paying an EMI for a product bought on Amazon apart from the other mystery EMI (OFFUS EMI, PRIN NB:04, [protected] (Ref# 09999999980117009132716) that I am complaining about.

Despite repeated reminders, have not received my fastag wallet ID and unable to proceed with the account registration. Unable to reach customer care to have this resolved. Looking for urgent help and resolution of the issue.

Regards,
Shree

I using office number from Dec'2014 onwards. When even i gets call from HDFC, i used to inform them our old employee left the company and i dont have his contact details.
Today i got the call from HDFC telecaller. I told her that Mr.Aman Malik was left the organization and i am using that number from Dec'2014. She starts blaming that i am lying. She threaten me that i will get continuous calls till so called Aman Malik clear his dues.
Tele Caller No. [protected]
Time: 12:36,[protected]
On: [protected]
I started recording the call from middle of the conversation.

My name is Raj Patel and I had ordered one plus bullet wireless z of RS. 1999 one plus bullet wireless z in Amazon on 30 december 2020 and after 6 january 2021 I returned this order due to personal reason. And on 9 january 2012
Amazon initiated the amount to my card but I still didn't get the money. Amazon sent this reference number 30005410100365124656462 and told me to fill charge dispute form but Indian Bank doesn't have such policy. So
please kindly respond to this complaint it's very urgent. My card number is [protected]
Thanks you sir

I didn’t asked for ONE ASSIST MFEE so how can deduct Rs1899/- without my consent from my credit card. please cancel this subscription or plan from my card. I don’t need. I call to[protected]
they not taken action and my call interrupted.my customer id is[protected].my credit card no XXX XXX XXX 8090 please solve my problem.

I ordered two mobiles from Flipkart through my Debit Card EMI, amount of 40, 344/- but flipkart cancelled the order and amount refund also has been done by Flipkart, but refund was not credited to my account and emi was generated and also first EMI debited from my account, Refund details mentioned below, then why you have genrated DC EMI LOAN, check and close my EMI Loan.

Hi Team,

The hdfc bank has put a hold on my funds of rupees 689 as mi revenue hold through gefu, ac number is
Account number: 5010******509677
Ifsc: hdfc0004804
Branch: Infospace Sez
The customer service is not able to give any info on this.
First of all it's hard to reach customer service because it takes a alot of time and the ivr options are very difficult and tricky to navigate, after all the effort the customer service is not helpful..

Hi Team,

Dated - Nov 21 2020
My account has been in -1, 30, 987 even after clearing 35000. Please look into this. Just because my credit card is connected you guys have been torturing me mentally with all my cheques bouncing due to your greedy mentality even during the pandemic. You concerned team just comes after you for money saying pay 5k I will get your account back normal. Is useless as even after paying 35000 my account is negative and your people are useless as they don't want to help customer after receiving the money. Such cold blooded people they are. These are the 3 culprits who are useless in their job and I demand strict action to be taken against them.

PLEASE ENSURE A CALLBACK AND FIX MY ISSUE ASAP.

Murali - +[protected]
Gangadhar - +[protected]
Nameless Advocate[protected]

Dated - Nov 25 2020
After requesting a callback from your customer service, I received call from a lady who says the effort i put to close the credit card dues is useless and that i should go for a settlement, she was very rude and spoke with a bad attitude and cut the call saying i have to pay such a rude experience and customer service. They are forcing me to go for a settlement when my credit card limit is INR 90000 and right now i have to pay around INR 89000. My Debit card ie my Salary account is in -1, 31, 987. How do you expect a common man with a low credit score to even try for a loan to close it. I request to convert the amount into an emi so that i can pay monthly and close it off. I only have that option as I cannot borrow or take a loan (600 credit score) so kindly do the needful and convert my credit card due into an emi or make my card active and let me pay minimum dues again.

Dated Jan 22 2021

06/01/2021 ~ Debit Balance: -1, 32, 786.11 ~ Credit Limit: 9, 474.18
12/01/2021 ~ Debit Balance: -1, 34, 585.61 ~ Credit Limit: 9, 482.18
13/01/2021 ~ Debit Balance: -97, 538.41 ~ Credit Limit: 6, 378.77
22/01/2021 ~ Debit Balance: -98, 718.41 ~ Credit Limit: 5, 820.16

This is my bank balance data for this month, where you can clearly see I have available credit limit but my debit card account is in minus close to a lakh as of today when my available credit limit is INR 5, 820.16

I have been tortured by your representatives for over a year who make me make huge payments promising my account to get back to being normal but in the end useless. I could have used that money for something better when even paying dint solve anything and I have so much of loss due to multiple cheques bouncing for close to a year.

I have purchased a tab from samsung site and it was agreed that purchase will be a no cost emi based.
But now in my monthly credit card statement INT NBR is coming it means interest is charged right??
And also for no cost emi there will not be emi processing fee.

Please reply to my query....

My Hdfc bank Wallet Id is [protected]. I have been charged twice for single transaction ( by cash and fastag both) on 4 august 2020 on agra Lucknow expressway of rs 595. I have email same complaint to [protected]@hdfcbank.com 6 times with attached receipt of cash with Rc and vehicle image
And complaint 20 times on toll free number but no action have been taken yet. Kindly refund my rs 595.my n mobile number is [protected] and my name is sankalp Srivastava
My vehicle Number is RJ45CH4904.

HDFC completely failed in resolving my issue. If customer is complain about unauthorized transactions due to mobile hacked. Still after investigation bank is telling these are secured transactions. Customers are not fool to complain. Even bank have authorization to revere transactions. I am disappointed by HDFC service, in future will not continue with HDFC.

Hi, this is to inform you, I ordered that product in OnePlus on 20 Dec 2020. Unfortunately that order was cancel and refund was initiated on 23 dec 2020 PayU. Note this all transactions done only debit card based emi on payU. I spoke to that merchant side, the same amount was refund on payU transaction on particular account which one I m used on online order. But still that amount was not refund my. Account. What is the exact issue on bank side. Merchant clearly said, refund was successful and given the details of the same. Kindly look in to The issue immediately. Bank side loan amount due was initiated. Y I should pay undeliverable product.

I applied for fastag on 29/12/2020 and my id and wallet id generated . Wallet recharge but still i haven't received my fastag till now.

They cheat and fool people to take free credit cards and then force them to pay gst ans other annual charges. For me it wasn't even a year and got that bloody standard bill. Now that is reversed so they are harassing me with the gst amounts. Why the hell should I pay to these cheaters who don't sell honestly and then when the time comes to help, assist and solve they hang up the calls, they say system is down. They have been ese lying to me since a month. Tomorrow I am going to go in the HDFC Fort branch and create a big scene for the card closure which I don't use it all. I never used a credit card and I don't wish to use one.
Can someone take responsibility for this? Or everyone who works in the credit card department of HDFC are cowards and cheaters?