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HDFC Bank Complaints & Reviews

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Updated: Dec 16, 2025
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HDFC Bank reviews & complaints page 289

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P
Pooja Lakhera
from Delhi, Delhi
Jan 16, 2021
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This is in reference to the transaction made in my account under the header of depository charges; without any intimidation by the hdfc bank.

Kindly be informed that an amount of rs 885.00/- was deducted from my savings/salary account on 15 jan 2021 under the name of depository charges dec-2020.

Kindly refund this amount.
HDFC Bank customer support has been notified about the posted complaint.
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    R
    Ranisati
    from Kolkata, West Bengal
    Jan 16, 2021
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    DATE: 16.01.2021
    TIME:2.00 PM TO 4.00PM
    Unable to make GST payment without OTP received in our registered mobile number. Failed 4 times because OTP not received on time and user timed out. We have been facing this problem for the last 1 month and making payment through HDFC Bank is becoming tedious job.
    Please take necessary steps against the bank to rectify the server issue.
    HDFC Bank customer support has been notified about the posted complaint.
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      M
      mayank_89
      from Mumbai, Maharashtra
      Jan 16, 2021
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      I had applied online for Fastag from your portal on 05/12/2020.
      HFR01705814

      It was also informed that the fastags will be delivered within 7 working days . But till date the same has not been received .
      I am already call to customer care and mail but no any valid reason provide by Fastag customer care Team.

      [protected]@hdfcbank.com

      This is a very pathetic case of inordinate delay .
      Kindly do the needful urgently.
      +1 photos
      HDFC Bank customer support has been notified about the posted complaint.
      Jan 25, 2021
      Updated by mayank_89
      Still no any update received by bank.
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        A
        anikkket
        from Mumbai, Maharashtra
        Jan 16, 2021
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        Resolved

        Address: Vashi, Navi Mumbai

        I had made an IMPS transaction of Rs. 50, 000 to a beneficiary from Union Bank of India on 15th Jan 2021.
        The amount was debited from my account but did not get credited into beneficiary account.
        IMPS reference number is :[protected]
        +1 photos
        Jan 17, 2021
        Complaint marked as Resolved 
        Got the amount refunded into my account
        HDFC Bank customer support has been notified about the posted complaint.
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          N
          Narayan Rao Kollu
          from Visakhapatnam, Andhra Pradesh
          Jan 16, 2021
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          Address: SAI PRIYA HEIGHTS, D-9 BADRADRI, BALAJI GARDENS, RRV PURAM,, NR. KUMARI KALYANA MANDAPAM, SIMHACHALAM RD.

          Paid Rs.1500/- for fastag on 9.12.2020. but till todate i have not received fastag or information.

          I paid Rs.1500/- through HDFC bank online. and informed me that my fastag is being processed. but not yet received.

          Payment reference No.[protected] RAJPAZORPAY SOFTWARE.

          PLEASE SEE INTO THE MATTER AND EXPEDITE THE MATTER.

          K NARAYANA RAO
          [protected]
          HDFC Bank customer support has been notified about the posted complaint.
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            S
            sujits73
            from Mumbai, Maharashtra
            Jan 15, 2021
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            My fastag account got debited for toll on Mumbai Pune Highway and I was also asked to pay cash. So I had to pay 2 times.
            +1 photos
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              R
              Rajeshksah
              from Gaya, Bihar
              Jan 15, 2021
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              I have applied for current account on 29th December in HDFC sector 23 A Gurugram branch. They said that account details will be available within 3 days and cheque book kit Will be available within next 4 working day. But today it is 15 jan, i didn't receive any banking details neither cheque book kit. They are not still mentioning any valid issue for this long delay. Simply they mention that it will be done today or by tomorrow before 11 AM. At least for bussiness purposes. HDFC is always bad choice. Lots of customer has similar complaint every day.
              HDFC Bank customer support has been notified about the posted complaint.
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                J
                juhi ganguli
                from Airoli, Maharashtra
                Jan 15, 2021
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                A/c No.- [protected]
                My Internet banking & account has been blocked since 3 days due to multiple failed UPI transactions which I attempted on 12th Jan 2021 & HDFC bank is unable to take any action.
                The customer care numbers don't connect & provide any appropriate support or response.
                Upon visiting the nearest CBD Belapur branch on 14th Jan 2021, the Assistant manager-Mr Ganesh Deshmukh advised me to write a manual application requesting to unblock with relevant account details & self-attested address proof. He was extremely casual & mentioned that it would take atleast 5-6 working days to unblock the account since the bank is short staffed. Such responses & timelines are highly unacceptable especially in the COVID times, where internet banking is a necessity.
                Upon contacting my relationship manager, she said the process has not been followed properly & has advised me to visit my home branch Sahar road Andheri & fill an unblock request form (more than 30kms from my home).
                I would request immediate assistance on the above matter to unblock my NetBanking & account as it is my salary account with all loans & EMIs linked. Such unreasonable timelines will jeopardise all my auto-debit EMI mandates. This is a clear case of harassment & I will really re-think about my decision to continue my account with HDFC.
                HDFC Bank customer support has been notified about the posted complaint.
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                  F
                  Farheenaaa
                  from Noida, Uttar Pradesh
                  Jan 14, 2021
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                  Address: Kandukur bank, prakasam dt. 523101. AP

                  I have a message show in my credit card statement i.e.O FFUS emi, PRIM NB:04,[protected]Ref no 09999999981222004364717)
                  OFFUS EMI, INT NBR:04, [protected] (Ref# 09999999981222004364725) is on 22/12/2020. As debited amount 7898.65 and 299.91 respectively. Please solve my issue which I have no of times called to customer care but they did not respond any more.
                  +1 photos
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                    A
                    Anusha 044
                    from Ahmedabad, Gujarat
                    Jan 14, 2021
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                    Rs 199 spent via credit card without opt and pin from Amazon1258399 this is stupid things happening from hdfc and Amazon people . please solve this issue no response from customer care people
                    HDFC Bank customer support has been notified about the posted complaint.
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                      Y
                      Yogesh8784
                      from Indore, Madhya Pradesh
                      Jan 14, 2021
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                      Address: Mumbai

                      Mujhe policy ke bare me galat jankari dekar policy bechi gayi thi aur mujhe loan ke liye bhi bola tha lekin meri financial condition thik naa hone par me ye policy cancel karwana chahta hoon kyunki 3 year ke lock in period ke karan mene udhar paise liye aur premium pay kiye isliye meri policy cancel kar mera paisa wapas de dijiye
                      HDFC Bank customer support has been notified about the posted complaint.
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                        Yogesh8784
                        from Indore, Madhya Pradesh
                        Jan 14, 2021
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                        Address: Mumbai

                        SMC broker ke through HDFC Life policy li thi jisme mujhe benefit kuch aur bataye the bola tha return accha milega lekin policy document padhane par pata chala ye policy mere liye thik nahi hai isliye meri policy cancelled karwa kar mere paise wapas dilwaye
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                          N
                          NilanjanChatterjee
                          Jan 14, 2021
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                          Resolved

                          Hi,
                          I opened my NPS account on 9th Jan and made contribution through HDFC Bank. The amount deducted from my account dur to this including charges is 1259.60.
                          The transaction ref no is[protected].
                          I spoke with the nps customer care and they asked me to speak with bank on this.
                          Please help.
                          Jan 16, 2021
                          Complaint marked as Resolved 
                          The amount is credited. Thanks!
                          HDFC Bank customer support has been notified about the posted complaint.
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                            N
                            Niraimathy Suresh
                            from Desur, Tamil Nadu
                            Jan 14, 2021
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                            Address: 1/107 Pillayar kovil 1st cross street injambakkam Chennai 600115

                            I have a salaried account in HDFC bank (perungudi branch). Due to COVID 19 I have so many cash troubles. So I skipped nov and dec month NAVI loan. So my cheque got returned. On dec from Bank, they have charged like ACH debit return charge was debited 590rs as 18 times. My salary was 12500rs. But they have debited almost 11000rs. So I directly went to the bank and asked about the details. They have told that it is not happened from bank, it is from loan side. So I called to the NAVI loan and asked about the debit charges. They have informed it is from Bank side. What can I do? Still I didn't get my cash amount bank. I need immediate refund of 590*18=10800. Kindly do the needful asap. For this month also they have debited some charges. Now my account balance is -6500. I want to know the reason and refund.
                            HDFC Bank customer support has been notified about the posted complaint.
                            Still now there is no reply. Waiting for your response.
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                              D
                              drpremmenon
                              from Alwaye, Kerala
                              Jan 14, 2021
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                              I had applied online for 2Fastags thro your portal on 27/12/2020. And on 28/12/2020 I received messages that the applications have been successfully registered with the f0llowing references
                              HFR 01779735
                              HFR 01779777.
                              It was also informed that the fastags will be delivered within 7 working days . But till date the same has not been received . The residential address in the application is
                              13/92 SIVASAILAM, PAMBOOR, KOTTEKKAD ROAD, KUTTUR PO., THRISSUR-680013.
                              This is a very pathetic case of inordinate delay .
                              Kindly do the needful urgently.
                              DR.RAJGOPAL P MENON
                              HDFC Bank customer support has been notified about the posted complaint.
                              Referring to this complaint. nobody from HDFC bank has contacted me as on date(28/01/2020 2.30pm)
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                                G
                                Gorang Anand
                                from Na�ngloi Ja�t, Delhi
                                Jan 14, 2021
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                                Dear sir/madam,

                                Please find the attachment of my driving license.

                                Please change my address in fast track account according to my driving license.

                                My previous address was Dhaba by Claridges, DLF Mall Saket, IInd floor. Change to my new address: D-249, Prashant Vihar, sector-14, Rohini, Delhi-110085.
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  S
                                  samir7089
                                  from Bengaluru, Karnataka
                                  Jan 14, 2021
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                                  Address: Latur branch

                                  Hi Team,

                                  I am Sheetal renapurkar was working with HBL Global from 2006/2007 for around 4 years. We have salary slips from you but nowhere UAN is mentioned, its blank. Kindly provide the UAN number so we can transfer the PF.
                                  I have attached 1 salary slip for your reference and below are the required details.

                                  Name :- Sheetal Renapurkar
                                  Emp ID :- S19254
                                  Cost code :- 5054
                                  Grade :- G2
                                  Location :- Latur
                                  PF number :- 75198
                                  MObile # [protected]
                                  +1 photos
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                                    samir7089
                                    from Bengaluru, Karnataka
                                    Jan 14, 2021
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                                    Address: Latur Branch

                                    Hi Team,
                                    I am Sheetal renapurkar was working with HBL Global from 2006/2007 for around 4 years. We have salary slips from HBL Global but nowhere UAN is mentioned, its blank. Kindly provide the UAN number so we can transfer the PF. I send this email to HBL and HDfC but didn't received any response
                                    I have attached 1 salary slip for your reference and below are the required details.

                                    Name :- Sheetal Renapurkar
                                    Emp ID :- S19254
                                    Cost code :- 5054
                                    Grade :- G2
                                    Location :- Latur
                                    PF number :- 75198

                                    Please call on [protected] for more details
                                    +1 photos
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                                    Team, any progress on the complain
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                                      R
                                      Rakshit Vashishta
                                      from Bengaluru, Karnataka
                                      Jan 14, 2021
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                                      I received a message that my credit card has been charged for Rs.199 and I did not make any such transaction with my credit card and did not enter OTP or pin anywhere. Kindly get this charge removed.
                                      HDFC Bank customer support has been notified about the posted complaint.
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                                        Xeeshan Ansari
                                        from Bhopa�l, Madhya Pradesh
                                        Jan 13, 2021
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                                        Address: Koh e fiza, bhopal

                                        I made a transaction of 49990/- on 12th January in croma store and the store reverted the transaction because they made a mistake and there was a misunderstanding about the product.
                                        Its almost 2 days and i haven't received my amount back.

                                        I have called my bank and they said there is no refund initiated.

                                        Please help me with this issue.
                                        +1 photos
                                        HDFC Bank customer support has been notified about the posted complaint.
                                        Jan 13, 2021
                                        Updated by Xeeshan Ansari
                                        They said i will get refund within 24 hours but it's been almost 2 days and i haven't received the refund yet.
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