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HDFC Bank Complaints & Reviews

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Updated: Dec 16, 2025
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HDFC Bank reviews & complaints page 289

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A
anikkket
from Mumbai, Maharashtra
Jan 16, 2021
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Address: Vashi, Navi Mumbai

I had made an IMPS transaction of Rs. 50, 000 to a beneficiary from Union Bank of India on 15th Jan 2021.
The amount was debited from my account but did not get credited into beneficiary account.
IMPS reference number is :[protected]
+1 photos
Jan 17, 2021
Complaint marked as Resolved 
Got the amount refunded into my account
HDFC Bank customer support has been notified about the posted complaint.
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    N
    Narayan Rao Kollu
    from Visakhapatnam, Andhra Pradesh
    Jan 16, 2021
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    Address: SAI PRIYA HEIGHTS, D-9 BADRADRI, BALAJI GARDENS, RRV PURAM,, NR. KUMARI KALYANA MANDAPAM, SIMHACHALAM RD.

    Paid Rs.1500/- for fastag on 9.12.2020. but till todate i have not received fastag or information.

    I paid Rs.1500/- through HDFC bank online. and informed me that my fastag is being processed. but not yet received.

    Payment reference No.[protected] RAJPAZORPAY SOFTWARE.

    PLEASE SEE INTO THE MATTER AND EXPEDITE THE MATTER.

    K NARAYANA RAO
    [protected]
    HDFC Bank customer support has been notified about the posted complaint.
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      S
      sujits73
      from Mumbai, Maharashtra
      Jan 15, 2021
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      My fastag account got debited for toll on Mumbai Pune Highway and I was also asked to pay cash. So I had to pay 2 times.
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        R
        Rajeshksah
        from Gaya, Bihar
        Jan 15, 2021
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        I have applied for current account on 29th December in HDFC sector 23 A Gurugram branch. They said that account details will be available within 3 days and cheque book kit Will be available within next 4 working day. But today it is 15 jan, i didn't receive any banking details neither cheque book kit. They are not still mentioning any valid issue for this long delay. Simply they mention that it will be done today or by tomorrow before 11 AM. At least for bussiness purposes. HDFC is always bad choice. Lots of customer has similar complaint every day.
        HDFC Bank customer support has been notified about the posted complaint.
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          J
          juhi ganguli
          from Airoli, Maharashtra
          Jan 15, 2021
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          A/c No.- [protected]
          My Internet banking & account has been blocked since 3 days due to multiple failed UPI transactions which I attempted on 12th Jan 2021 & HDFC bank is unable to take any action.
          The customer care numbers don't connect & provide any appropriate support or response.
          Upon visiting the nearest CBD Belapur branch on 14th Jan 2021, the Assistant manager-Mr Ganesh Deshmukh advised me to write a manual application requesting to unblock with relevant account details & self-attested address proof. He was extremely casual & mentioned that it would take atleast 5-6 working days to unblock the account since the bank is short staffed. Such responses & timelines are highly unacceptable especially in the COVID times, where internet banking is a necessity.
          Upon contacting my relationship manager, she said the process has not been followed properly & has advised me to visit my home branch Sahar road Andheri & fill an unblock request form (more than 30kms from my home).
          I would request immediate assistance on the above matter to unblock my NetBanking & account as it is my salary account with all loans & EMIs linked. Such unreasonable timelines will jeopardise all my auto-debit EMI mandates. This is a clear case of harassment & I will really re-think about my decision to continue my account with HDFC.
          HDFC Bank customer support has been notified about the posted complaint.
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            F
            Farheenaaa
            from Noida, Uttar Pradesh
            Jan 14, 2021
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            Address: Kandukur bank, prakasam dt. 523101. AP

            I have a message show in my credit card statement i.e.O FFUS emi, PRIM NB:04,[protected]Ref no 09999999981222004364717)
            OFFUS EMI, INT NBR:04, [protected] (Ref# 09999999981222004364725) is on 22/12/2020. As debited amount 7898.65 and 299.91 respectively. Please solve my issue which I have no of times called to customer care but they did not respond any more.
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              A
              Anusha 044
              from Ahmedabad, Gujarat
              Jan 14, 2021
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              Rs 199 spent via credit card without opt and pin from Amazon1258399 this is stupid things happening from hdfc and Amazon people . please solve this issue no response from customer care people
              HDFC Bank customer support has been notified about the posted complaint.
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                Y
                Yogesh8784
                from Indore, Madhya Pradesh
                Jan 14, 2021
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                Address: Mumbai

                Mujhe policy ke bare me galat jankari dekar policy bechi gayi thi aur mujhe loan ke liye bhi bola tha lekin meri financial condition thik naa hone par me ye policy cancel karwana chahta hoon kyunki 3 year ke lock in period ke karan mene udhar paise liye aur premium pay kiye isliye meri policy cancel kar mera paisa wapas de dijiye
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                  Yogesh8784
                  from Indore, Madhya Pradesh
                  Jan 14, 2021
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                  Address: Mumbai

                  SMC broker ke through HDFC Life policy li thi jisme mujhe benefit kuch aur bataye the bola tha return accha milega lekin policy document padhane par pata chala ye policy mere liye thik nahi hai isliye meri policy cancelled karwa kar mere paise wapas dilwaye
                  HDFC Bank customer support has been notified about the posted complaint.
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                    N
                    NilanjanChatterjee
                    Jan 14, 2021
                    Resolved
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                    Resolved

                    Hi,
                    I opened my NPS account on 9th Jan and made contribution through HDFC Bank. The amount deducted from my account dur to this including charges is 1259.60.
                    The transaction ref no is[protected].
                    I spoke with the nps customer care and they asked me to speak with bank on this.
                    Please help.
                    Jan 16, 2021
                    Complaint marked as Resolved 
                    The amount is credited. Thanks!
                    HDFC Bank customer support has been notified about the posted complaint.
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                      Niraimathy Suresh
                      from Desur, Tamil Nadu
                      Jan 14, 2021
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                      Address: 1/107 Pillayar kovil 1st cross street injambakkam Chennai 600115

                      I have a salaried account in HDFC bank (perungudi branch). Due to COVID 19 I have so many cash troubles. So I skipped nov and dec month NAVI loan. So my cheque got returned. On dec from Bank, they have charged like ACH debit return charge was debited 590rs as 18 times. My salary was 12500rs. But they have debited almost 11000rs. So I directly went to the bank and asked about the details. They have told that it is not happened from bank, it is from loan side. So I called to the NAVI loan and asked about the debit charges. They have informed it is from Bank side. What can I do? Still I didn't get my cash amount bank. I need immediate refund of 590*18=10800. Kindly do the needful asap. For this month also they have debited some charges. Now my account balance is -6500. I want to know the reason and refund.
                      HDFC Bank customer support has been notified about the posted complaint.
                      Still now there is no reply. Waiting for your response.
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                        D
                        drpremmenon
                        from Alwaye, Kerala
                        Jan 14, 2021
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                        I had applied online for 2Fastags thro your portal on 27/12/2020. And on 28/12/2020 I received messages that the applications have been successfully registered with the f0llowing references
                        HFR 01779735
                        HFR 01779777.
                        It was also informed that the fastags will be delivered within 7 working days . But till date the same has not been received . The residential address in the application is
                        13/92 SIVASAILAM, PAMBOOR, KOTTEKKAD ROAD, KUTTUR PO., THRISSUR-680013.
                        This is a very pathetic case of inordinate delay .
                        Kindly do the needful urgently.
                        DR.RAJGOPAL P MENON
                        HDFC Bank customer support has been notified about the posted complaint.
                        Referring to this complaint. nobody from HDFC bank has contacted me as on date(28/01/2020 2.30pm)
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                          G
                          Gorang Anand
                          from Na�ngloi Ja�t, Delhi
                          Jan 14, 2021
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                          Dear sir/madam,

                          Please find the attachment of my driving license.

                          Please change my address in fast track account according to my driving license.

                          My previous address was Dhaba by Claridges, DLF Mall Saket, IInd floor. Change to my new address: D-249, Prashant Vihar, sector-14, Rohini, Delhi-110085.
                          HDFC Bank customer support has been notified about the posted complaint.
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                            S
                            samir7089
                            from Bengaluru, Karnataka
                            Jan 14, 2021
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                            Address: Latur branch

                            Hi Team,

                            I am Sheetal renapurkar was working with HBL Global from 2006/2007 for around 4 years. We have salary slips from you but nowhere UAN is mentioned, its blank. Kindly provide the UAN number so we can transfer the PF.
                            I have attached 1 salary slip for your reference and below are the required details.

                            Name :- Sheetal Renapurkar
                            Emp ID :- S19254
                            Cost code :- 5054
                            Grade :- G2
                            Location :- Latur
                            PF number :- 75198
                            MObile # [protected]
                            +1 photos
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                              samir7089
                              from Bengaluru, Karnataka
                              Jan 14, 2021
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                              Address: Latur Branch

                              Hi Team,
                              I am Sheetal renapurkar was working with HBL Global from 2006/2007 for around 4 years. We have salary slips from HBL Global but nowhere UAN is mentioned, its blank. Kindly provide the UAN number so we can transfer the PF. I send this email to HBL and HDfC but didn't received any response
                              I have attached 1 salary slip for your reference and below are the required details.

                              Name :- Sheetal Renapurkar
                              Emp ID :- S19254
                              Cost code :- 5054
                              Grade :- G2
                              Location :- Latur
                              PF number :- 75198

                              Please call on [protected] for more details
                              +1 photos
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                              Team, any progress on the complain
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                                R
                                Rakshit Vashishta
                                from Bengaluru, Karnataka
                                Jan 14, 2021
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                                I received a message that my credit card has been charged for Rs.199 and I did not make any such transaction with my credit card and did not enter OTP or pin anywhere. Kindly get this charge removed.
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  Xeeshan Ansari
                                  from Bhopa�l, Madhya Pradesh
                                  Jan 13, 2021
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                                  Address: Koh e fiza, bhopal

                                  I made a transaction of 49990/- on 12th January in croma store and the store reverted the transaction because they made a mistake and there was a misunderstanding about the product.
                                  Its almost 2 days and i haven't received my amount back.

                                  I have called my bank and they said there is no refund initiated.

                                  Please help me with this issue.
                                  +1 photos
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Jan 13, 2021
                                  Updated by Xeeshan Ansari
                                  They said i will get refund within 24 hours but it's been almost 2 days and i haven't received the refund yet.
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                                    malayparikh
                                    from Ahmedabad, Gujarat
                                    Jan 13, 2021
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                                    Please find below details :

                                    Account Number[protected]

                                    SALE EXECUTIVE
                                    JAYESH KAMLESHBHAI CHAUHAN
                                    [protected]
                                    SALES MANAGER
                                    Patel Shaival Deepakkumar
                                    [protected]
                                    APPRAISER NAME
                                    [protected] / 94 ( SATELLITE )

                                    I have applied for a home improvement loan and not found any resolution yet by sales persons.
                                    They also demand other documents which are not listed out in your hdfc loan portal.
                                    I have already paid processing fees and after they demanded a document which is not listed in hdfc loan portal.
                                    Before upload documents, sales person has already told me that you are eligible for loan approval with current sale deed documents and now they are not providing me proper status for loan.

                                    I have not found proper service from HDFC sales person and request to provide proper status otherwise provide me refund of processing fees.

                                    Process is also very much slow and not found proper communication from the sales team.

                                    Please refer to the attachment.

                                    Please do the needful.
                                    Hope you are understand my frustration and resolve my query ASAP

                                    NOTE : I have already email to many nodal officers but not found any call or reply and always found auto generated mail. Look like HIDFC does not have good managers and they are not interested in customer satisfaction. I have all the proofs and audio clips of conversations and If I will now going to share in social media and press.
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                                      N
                                      NilanjanChatterjee
                                      Jan 13, 2021
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                                      Address: b-16/216, kalyani, nadia. west bengal.

                                      Hi,

                                      My New NPS account is currently frozen and I am not able to contribute

                                      Account date: 11-JAN-2021
                                      Status: Frozen as KYC verification pending/rejected/Employer Confirmation pending.

                                      Please do the needful at the earliest.
                                      HDFC Bank customer support has been notified about the posted complaint.
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                                        Vishal Abbagani
                                        from Powai, Maharashtra
                                        Jan 13, 2021
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                                        Hi,

                                        I recently place an order for Samsung TV on Amazon throughHDFC Debit card EMI option, later I had to cancel the order. However the Debit card EMI has been triggered and sent me messages on EMI amounts.

                                        Debit Card Loan # 64770139
                                        Kindly help whom to get in touch to resolve, I had already sent email to HDFC Bank people and there is no response.

                                        Kindly help.
                                        HDFC Bank customer support has been notified about the posted complaint.
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