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HDFC Bank Complaints & Reviews

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Updated: Jul 8, 2026
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HDFC Bank reviews & complaints page 294

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S
sriun
Apr 9, 2021
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I have used my hdfc credit card and paid the bill for 17706rs and 13091rs respectively but after checking my credit card account information hdfc banker created 2loans for the swiped amount with 20% rate of interest with gst .
Total interest amount will come around 2500+processing fees 200+GST 18%
Without my knowledge hdfc bank created a loan .Pls i dont want Loan, i am ready to pay the amount in next Statement pls sort out this issue
Aug 6, 2021
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Dear Customer,

All transactions of ₹10, 000 and above will be auto-converted to EasyEMI for 9 months (Processing Fee of ₹99 + GST and ROI of 1.67% per month will be levied). Auto conversion is not applicable on gold, jewelry, and fuel transactions. Auto EMI conversion will be processed after 5 business days from the date of transaction. ( Note: Auto EMI is not processed if the Easy EMI Credit Card is in block state ).

-Nadia

HDFC Bank Customer Assistance
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    Sunnyrajput13
    Apr 9, 2021
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    Address: Baddi

    I opened hdfc salary account 10 days ago but when salary comes and i go to atm for transaction then i am not able to transact money from my account even salary is already deposited in hdfc bank account
    Aug 6, 2021
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Hi Sunny,

    Apologies for the inconvenience. Kindly write to grievance.[protected]@hdfcbank.com to share details of your issue, your Account No. & registered contact details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

    -Anay
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      Rajapandi Selvaraj
      from Chennai, Tamil Nadu
      Apr 8, 2021
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      Address: pammal, Tamilnadu, 6000075

      I'm HDFC customer for more than 15years, my customer id is 5148892 from my account [protected] I made a NEFT of 3000 to a IOB account it got credited to beneficiary account on the next day only.

      The from my account no is [protected], I made a NEFT on 6-Apr to a SBI account and till date (8-Apr) its not credited to beneficiary account. I made a complaint on 7-Apr and 8-Apr and I dont got any complaint number in SMS. The person informed the complaint number orally (CHNC[protected]) and says the amount is taken from my account (which is oblivious and was done on 6-Apr instantly), but I said its not gone to SBI account, for that the care person says that's SBI issue, when I said I didn't got the message for beneficiary account transfer confirmation she cant able to answer.

      Finally she says the SLA is 3 days and I will get a call by 9-Apr and will be resolved.

      Now I'm afraid to transfer even 100rs via HDFC afraid of delay and get bad name (People wont believe if I says issue in bank) and I am ending up in paying case and resulting in double payment.
      Aug 7, 2021
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Apr 09, 2021
      HDFC Bank Customer Care's response
      Dear Customer,

      We find your fund transfer through NEFT is successful. The actual time is taken to credit the account depends on the time taken by the Payee's Bank to process the payment. Please provide the Beneficiary account statement from the transaction initiation date to ( today's date) to check and assist you better in this regard Using the URL https://bit.ly/3uAYvLl Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

      -Nadia
      HDFC Bank Customer Assistance
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        M
        Mohammed Janoo
        Apr 8, 2021
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        Fee-ATM Non-Cash (2Txn[protected] is the description in the account summary. I have done not withdraw money on that date still money is deducted. please refund my money.
        HDFC Bank customer support has been notified about the posted complaint.
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          S
          Syed Altaj
          Apr 8, 2021
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          Address: HDFC Bank Ltd., HDFC Bank House, Senapati Bapat Marg, Lower Parel (W), Mumbai - 400 013.
          Website: www.hdfcbank.com

          Dear Team,

          In the month of Jan-5 i have made a UPI transaction and the bank has freezed my acc without intimation and on Jan 7th i had my personal loan EMI and it was on hold due to account inactive and collection team called me on 15th jan for non payment only then i got to know that the account has been freezed, after making several visits to the bank it has been unfreezed on 25-Jan, and they have apologized and refunded fines.

          My complaint is how come they mentioned remarks in the cibil that i have not paid EMI and i need them to remove remarks from my cibil.

          REGARDS
          SYED ALTAJ
          CUST ID 56230300
          Aug 7, 2021
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Apr 09, 2021
          HDFC Bank Customer Care's response
          Dear Customer,

          Request you to provide cibil report or control number on the email ID Grievance.[protected]@hdfcbank.com to enable us to check and assist you.

          -Nadia
          HDFC Bank Customer Assistance
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            Nilanjan89
            from Bardhaman, West Bengal
            Apr 8, 2021
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            I have made a payment on Flipkart of 11054 on 18 March 2021. but due to some problem, the payment was not confirmed from the Bank's end. But my money got deducted from my card. Immediately I called HDFC customer care they said that the payment is pending due to some technical issue from Bank's end and the customer care agent told me to wait for 24 hours to get an actual update.
            And on the next day my order got canceled as the payment was not confirmed by HDFC bank and a refund was issued for the same. On 19 March 2021, the refund of 11054 credited to my Credit Card. Till now everything was fine.
            Now, On 26 March 2021, I have received a mail that the payment of 11054(Which is already refunded by Flipkart) is converted to smart EMI. Even my order did not place though it's converted to EMI.
            So, what I get from here is - I am paying extra interest for a failed transaction.
            I asked HDFC customer care regarding the whole situation but they are asking a huge amount of money to stop the EMI.
            My only request is to stop the EMI without any certain charges, I do not want to pay any extra charges for a failed transaction.
            Loan No[protected]
            Registered mobile No - [protected]
            Apr 23, 2021
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Apr 09, 2021
            HDFC Bank Customer Care's response
            Dear Customer,

            We have reviewed your comments expressed and request you to contact our Phone Banking officers at any of our Phone Banking numbers mentioned in the below URL for any queries in this regard: https://bit.ly/2Qbg85o

            -Nadia
            HDFC Bank Customer Assistance
            Apr 14, 2021
            Updated by Nilanjan89
            Already contacted them. They are not willing to stop the EMI . That's why I have made this grievances here .
            Apr 15, 2021
            Updated by Nilanjan89
            They have raised service request for the same on 12th April, 2021 and closed it on 15th April without solving my problem. My EMI is still not closed.
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              L
              lgl
              Apr 8, 2021
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              I made a purchase on an Apple watch on the Unicorn website on 18th Nov 2020. I had opted for the brand cash back offer however I have not yet received the said cash back amount. The offer terms at the time did not state that it was only applicable for PARTICULAR type of cards it simply said ALL DEBIT AND CREDIT CARDS. And now I keep getting told the card is not eligible.
              HDFC Bank customer support has been notified about the posted complaint.
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                Arjun Aggarwal97
                Apr 8, 2021
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                I ordered an mobile on amazon using credit card and returned same order just next day and I received below message.

                Ur transaction on HDFC Bank CREDIT Card ending 6695 for Rs. 21998.00 has been credited/reversed by AMAZON on[protected]:12:48:05

                But this refund is not reflecting in my account. Below are my details:

                Please look into this matter and do the needful.
                Apr 9, 2021
                Complaint marked as Resolved 
                Problem solved after visiting hdfc bank branch
                HDFC Bank customer support has been notified about the posted complaint.
                Apr 09, 2021
                Updated by Arjun Aggarwal97
                Complaint is solved after visiting bank branch.
                Verified Support
                Apr 10, 2021
                HDFC Bank Customer Care's response
                Dear Customer,

                We confirm that the refund will be generally credited in 10-12 working days from the date of merchant confirmation. If it's not credited within the timeframe, request you to send us the duly filled and signed form which is available at the below link to cc.[protected]@hdfcbank.com along with the refund confirmation proof from the merchant to enable us to do the needful.
                https://bit.ly/2PThceq.

                -Anay
                HDFC Bank Customer Assistance
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                  S
                  srinivasd9
                  Apr 8, 2021
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                  Address: [email protected], [email protected]

                  I have closed my existing personal loan[protected] mid of Jan. I have insurance team asked me to provide empty check and insurance document. I have submitted on the Feb 26th of 2021. As of now no update on this. I have followed up on this with bank manager and insurance guy. Both are not responding on this.

                  By considering the pandemic situation we are not able to travel to bank.

                  Please provide me the things ASAP on this.
                  HDFC Bank customer support has been notified about the posted complaint.
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                    N
                    NomadNeo1992
                    from Chennai, Tamil Nadu
                    Apr 7, 2021
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                    Received a refund from aliexpress.com with following details

                    ARN no. 74143611062002236250682
                    Amount: 494
                    Dated: 2021-March-04

                    Refund from aliexpress.com not credited in my card with last four digits 9217

                    More than 30 days have been passed but still refund is not credited

                    Please look into the matter and solve the issue at the earliest.
                    HDFC Bank customer support has been notified about the posted complaint.
                    I posted my complaint here, now i'm getting calls from scammers🙄😏
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                      E
                      eshaa15183
                      Apr 7, 2021
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                      I opened a PPF account through Net Banking where the branch shows up as ANNA NAGAR where as my Home Branch is different. Also, I am not getting the option to pay for the PPF.
                      HDFC Bank customer support has been notified about the posted complaint.
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                        S
                        shahmilindi
                        from Powai, Maharashtra
                        Apr 7, 2021
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                        Transaction from HDFC to SVC Cooperative Bank
                        The amount has been debited from my end but hasnt been credited to the beneficiary bank ac

                        Transaction timed out at beneficiary end and now it shows under process at bank
                        HDFC Bank customer support has been notified about the posted complaint.
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                          R
                          Ramnath Handique
                          Apr 7, 2021
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                          Address: Nazira ,ward no 5,near petrol pump Nazira

                          Humko yeah refund reference number se 29/03/2021 ko 5342/- rupees amount amazon se refund aya tha but abhi tok refund Mila nahi account main so help me.
                          RRN[protected]
                          A/C No[protected]
                          Account holder name - Jadu moni Handique
                          HDFC Bank customer support has been notified about the posted complaint.
                          Apr 07, 2021
                          Updated by Ramnath Handique
                          Humko yeah refund reference number se 29/03/2021 ko 5342/- rupees amount amazon se refund aya tha but abhi tok refund Mila nahi account main so help me.
                          RRN[protected]
                          A/C No[protected]
                          Account holder name - Jadu moni Handique

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                            Shahid Habib
                            Apr 7, 2021
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                            Address: Jangir chowk srinagr j&k

                            Respected sir

                            Sir i want to clouser my demat account but hdfc employer not responding
                            HDFC Bank customer support has been notified about the posted complaint.
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                              Sakshi Bihani
                              Apr 7, 2021
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                              Address: No idea

                              Hi,
                              I had applied for a data entry job on Quikr.
                              I got a call saying they are speaking from HDFC bank, and will provide me a 15000 Rs job, If I pay them 2000 registration fees and Share my details.

                              I shared my Adhar card, Resume and Passport size Photo with them, but did not pay any money. I shared my details on [protected]@gmail.com.
                              I read reviews online saying this is a scam and fraudulent activity.

                              I am scared as they have my Adhar details and Resume.

                              The numbers I received calls from are - [protected], [protected]
                              Aug 6, 2021
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Dear Customer,

                              We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                              -Anay
                              HDFC Bank Customer Assistance
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                                ArpitaMishra
                                Apr 7, 2021
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                                An amount of 15937 towards insurance payment was failed but still not refunded to my card.

                                Card no ××××××××8612
                                Registeredd no [protected]
                                HDFC Bank customer support has been notified about the posted complaint.
                                Registered mobile no [protected]
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                                  reinhardmoses15
                                  Apr 7, 2021
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                                  Address: Hyderabad, Hitech City

                                  I have cancelled a order on amazon, i immediately got a msg from hdfc that

                                  Ur transaction on hdfc bank debit/atm card ending **** for rs. 399.00 has been credited/reversed by amazon

                                  I checked the online statement and it is not credited into my account. Since it is a confirmation message from bank, i am assuming that the Amazon has done it's part. Will it ever get reflected in my account?
                                  HDFC Bank customer support has been notified about the posted complaint.
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                                    Felipe Martini Martina
                                    Apr 7, 2021
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                                    Address: [email protected]

                                    I initiated a transfer of 130, 000 on 30th of March 2021. The amount was debited from my account and the beneficiary bank still does not recognize the transaction. It has been t+1 day and still the funds are not credited back to the account. Below is the message:

                                    UPDATE: Your money transfer of INR 1, 30, 000.00 on 30-03-21 timed out due to technical reason. (IMPS Ref No.[protected]. If this transaction is not done by you, call [protected]
                                    HDFC Bank customer support has been notified about the posted complaint.
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                                      1
                                      1988aditya
                                      from Kolkata, West Bengal
                                      Apr 6, 2021
                                      Resolved
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                                      Resolved

                                      Address: Kolkata

                                      HR Department
                                      HDFC BANK LTD

                                      Subject : Reliving Letter

                                      Respected sir/madam,
                                      Not received my relieving letter
                                      I am Aditya kumar & my emp code-154968 I was working as a Branch Sales Officer in ekdalia Branch (4276) .kolkata 28 dec 2015 to 07 mar 2017 .I have not received my reliving letter. Yet it create quite a few problem because I have to join in other company in next 5 days. I request you all to take a very quick action against my problem as soon as possible.

                                      From

                                      Aditya kumar
                                      M.no.:- [protected]
                                      Email ID :- [protected]@gmail.com
                                      Apr 7, 2021
                                      Complaint marked as Resolved 
                                      Sent it in my email id - adityaimskumar My phone no - 7003411696
                                      HDFC Bank customer support has been notified about the posted complaint.
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                                        akshaygypta
                                        Apr 6, 2021
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                                        Address: Branch: CHANDAUSI HDFC BANK LTD AZAD ROAD, NEAR BUS STAND CHANDAUSI UTTAR PRADESH 202412

                                        There was a upi transaction in my bank account which failed because HDFC SERVERS WERE DOWN that day (no customer fault here)
                                        But HDFC found the transaction to be suspicious and blocked my account. So now my hdfc a/c is locked, Debit card is blocked, net banking is blocked.

                                        I visited bank to enable my account and net banking. They asked me to fill a form. I did. As per them i will get it activated in 1-2 days and its been 4-5 days but my account is still blocked and no update at all from bank's side.

                                        Due to this my salary wont be deposited, mutual fund sips will trigger to the account and bank will not allow to do the transaction.
                                        Now who is responsible? I
                                        HDFC Bank customer support has been notified about the posted complaint.
                                        Apr 10, 2021
                                        Updated by akshaygypta
                                        Still account is locked, Any update here ??
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