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HDFC Bank Complaints & Reviews

2.9
Updated: Mar 24, 2026
Complaints 32945
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HDFC Bank reviews & complaints page 296

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R
Rohan_apex
from Bengaluru, Karnataka
Jan 4, 2021
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1. it's been more than 2 months since I am trying to approach HDFC's pathetic customer service for restoring my credit card. I have got multiple confirmations that limit is restored. But it hasn't been done yet. This service is so pathetic that they keep me waiting for 30 mins for every call I make to raise this complaint.
I have blocked and deregistered my card because of all this drama from HDFC.
I need this to go to the highest escalation point.
2. change my RM right away.
3. Raise this issue With RBI
HDFC Bank customer support has been notified about the posted complaint.
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    K
    kim410
    from Delhi, Delhi
    Jan 4, 2021
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    I received a message on 1st January 2020 saying, "Ur transaction on HDFC Bank debit/atm has been credited/reversed by GOOGLE Viki Inc". But the amount has not been reflected in my account.
    HDFC Bank customer support has been notified about the posted complaint.
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      G
      Gauravmkja
      Jan 4, 2021
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      Hi, Good Morning !

      My signature has changed with the time and my address change request was rejected. I have tried reaching them on HDFC Credit Card customer care but calls rotates only on IVR despite several attempts. I sent an email but getting replies in 5-10 days stating that I should contact bank. Bank says they are unable to verify my signature and don't have access, I should send you email. Overall I feel HDFC is no longer a private bank. Please resolve this or else I will be left with no choice except to through this card in a dustbin.
      HDFC Bank customer support has been notified about the posted complaint.
      The worst bank every seen. Turning into a govt. body. Spoke to two guys one Darshan and another Mr. Ganesh Gupta who didn't help with their employee id along with her manager Pooja Updhyaya who never came to help. I regret to choose HDFC.
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        A
        Alpesh Ray
        Jan 4, 2021
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        Hello there

        I received sms from hdfc bank tomorrow Rs 1399/ deducted from my credit card one assist membership fee hdfc customer rang information I don't even know the company and this kind concern charges of my credit card and use of my card by the company is really a creminal act. I want my money back
        Pl deactivate and refund my money ASAP.
        Name Alpesh Ray
        One assist reletionship no 296701
        HDFC Bank customer support has been notified about the posted complaint.
        HDFC Bank — Deactivate one assist membership
        A
        Alpesh Ray
        Jan 4, 2021
        Hello there

        I received sms from hdfc bank tomorrow Rs 1399/ deducted from my credit card one assist membership fee hdfc customer rang information I don't even know the company and this kind concern charges of my credit card and use of my card by the company is really a creminal act. I want my money back
        Pl deactivate and refund my money ASAP.
        Name Alpesh Ray
        One assist reletionship no 296701
        TILL DATE NO RESSOLVE COMPLAIN
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          V
          Vaishali Shukla 4
          from Delhi, Delhi
          Jan 4, 2021
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          Address: G/127 Gulariya Garda, Barabanki

          I was not aware of this thing noboby in customer care telling me about this. As a bank they are liable to give information but they are denying and every month imposing amount like 560, 590 and now it is 3640. This is completely not acceptable, kindly reimbursey amount which you are deducting on the name of mi revenue hold gefu. As a customer I never got such information and customer care people don't know about this, they asked me visit branch now even the manager is helpless. Attaching picture of the same. I have close all loan on 31-Dec-20, after that I have NOC so these charge are not liable after 31-Dec-20. Kindly reimburse the Amount.
          HDFC Bank customer support has been notified about the posted complaint.
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            A
            A123b234
            Jan 3, 2021
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            Resolved

            Transaction reversed by amazon for 2 products is not credited to my account yet even after receiving message from bank as reversed

            Ur transaction on HDFC Bank DEBIT/ATM Card ending 6488 for Rs. 340.00 has been credited/reversed by AMAZON on[protected]:14:31:13

            Ur transaction on HDFC Bank DEBIT/ATM Card ending 6488 for Rs. 461.00 has been credited/reversed by AMAZON on[protected]:19:30:37

            I checked the online statement and it is not credited into my account. please help. Since it is a confirmation message from bank, i am assuming that the flipkart has done it's part. Will it ever get reflected in my account?
            Jan 4, 2021
            Complaint marked as Resolved 
            Money is been credited
            HDFC Bank customer support has been notified about the posted complaint.
            Issue is resolved.thanks
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              A
              Akshu K
              Jan 3, 2021
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              HDFC Bank put hold on my funds of Rs.785.50 mi revenue hold, thorough gefu, ac number is 5010*5252.
              IFSC-HDFC0003870
              Branch- BROOKE FIELDS
              First of all its hard to reach customer services, it's take lot of time and IVR options are very difficult and tricky to navigate.kindly do the need ful
              HDFC Bank customer support has been notified about the posted complaint.
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                H
                harsha ram
                Jan 3, 2021
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                I was unable to maintain minimum balance required for the auto pay loan amount, for which I was charged an amount of 650 Rs and again 236 rs as EMI rtn charge, I don't understand for what I am getting charged unnecessarily.
                HDFC Bank customer support has been notified about the posted complaint.
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                  K
                  karthick.
                  Jan 3, 2021
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                  I am a HDFC bank credit card holder . The bank has auto debited Rs. 2199/- from my credit card. am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of Rs.2199-
                  HDFC Bank customer support has been notified about the posted complaint.
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                    S
                    Surbhii Chawla
                    Jan 3, 2021
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                    Address: Palampur

                    I had a personal loan with hdfc bank.. Due to loss in job I could not pay loan.. Later I closed the laon with settlement.. I have also received the loan closure letter but my savings bank account is still in negative.. Today I transferred rs.2000 to my hdfc account and lost that money as well.. Please remove my negative balance so that I can use my savings account normally..
                    HDFC Bank customer support has been notified about the posted complaint.
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                      U
                      Udit Shetty
                      from Delhi, Delhi
                      Jan 2, 2021
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                      I applied for hdfc fastag online with payment of rs.500
                      After that i received customer id & wallet id through sms and email. Even my wallet was recharged for inr.300. But still i haven't received fast tag sticker.
                      The tollfree does not work and i'm struggling with fastag as it is going to be mandatory from 1st Jan onwards.
                      HDFC Bank customer support has been notified about the posted complaint.
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                        1
                        111Pradeepsharma
                        Jan 2, 2021
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                        Address: Shamli Uttar Pradesh

                        HDFC Bank hold my 12424.99, no one now how to release my amount, I have call HDFC bank customer care but no one solve my problem
                        A/c no. - [protected]
                        IFSC - HDFC0001913

                        When i open HDFC bank app amount show
                        Mirevenue hold through GEFU
                        I Don’t known what is this please solve my problem because amount is big and this time situation very hard please.
                        HDFC Bank customer support has been notified about the posted complaint.
                        Jan 10, 2021
                        Updated by 111Pradeepsharma
                        No one resolve my complaint am still waiting to solve this problem
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                          A
                          Akshayqp
                          Jan 2, 2021
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                          I had made a payment of 14840 for electricity bill on 31st Dec, 2020. The payment is deducted from by account but the transaction is failed and I have no update from the bank whatsoever. I am clueless what had happened to my money and when will I get a refund for the same.
                          I request you to please look in this matter as I have to pay the bill immediately or they might cut the power.
                          For ref I have attached the transaction image.
                          HDFC Bank customer support has been notified about the posted complaint.
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                            I
                            from Powai, Maharashtra
                            Jan 2, 2021
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                            Address: RAILWAY COLONEY MB 95 A, PRASHANT COLONEY
                            Website: [email protected]

                            Pls conform my tag status hfr01797205
                            HDFC Bank customer support has been notified about the posted complaint.
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                              C
                              ca.jasleenkaur1
                              from Gurgaon, Haryana
                              Jan 2, 2021
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                              I have registered my email on HDFC website under my account but I still receive OTP on my phone, which is no longer working since I moved abroad in 2019. I am unable to transact from HDFC Bank. Please resolve the issue asap.
                              HDFC Bank customer support has been notified about the posted complaint.
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                                A
                                ANKIT ANKUR Skywalker
                                from Delhi, Delhi
                                Jan 2, 2021
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                                I had applied for my fastag through HDFC bank 15days ago .On 24 the Dec i received my wallet ID which was recharged with 500 Rs . But I still haven't received my fastag sticker till date due to which I am facing troubles everyday . Kindly look into it .Fastag application number is HFR01762512.
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  Chander jeet Singh
                                  from Greater Noida, Uttar Pradesh
                                  Jan 2, 2021
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                                  Address: Teela mode Ghaziabad

                                  Hello sir my lone account number [protected] date 22/10/2020 time 02:41:25pm extra money deposit and not refund amount plz refunded my payment online.

                                  Santosh
                                  [protected]
                                  DATE Tranfer 22/10/2020
                                  Time 02:41:25pm
                                  Account number [protected]
                                  HDFC Bank customer support has been notified about the posted complaint.
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                                    N
                                    nskfast
                                    from Delhi, Delhi
                                    Jan 1, 2021
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                                    Ref my FASTag application number HFR01802107

                                    I have not received my FASTag yet. Don't know whether it has been dispatched.
                                    HDFC Bank customer support has been notified about the posted complaint.
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                                      V
                                      vidyut123
                                      Jan 1, 2021
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                                      I have applied for fast in HDFC on the 17th of december and there is no trace of it. Have not received it since date. Applicaiton no. HFR01725824 in the name of Vidyut Acharya.

                                      I have sent a mail to the dispute team too as adviced by the call centre but there is no reply on that either.
                                      HDFC Bank customer support has been notified about the posted complaint.
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                                        R
                                        ravimp7890
                                        Jan 1, 2021
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                                        Address: PUNE

                                        1)credit card extra and wrong charges applied,
                                        2)no response from customer care.
                                        3)all lines for customer care closed.
                                        4)something is going wrong with hdfc bank internally.
                                        5)No reply from mail.
                                        6)wrong information provided by executive during opening of hdfc bank account.
                                        7)worst service by hdfc
                                        HDFC Bank customer support has been notified about the posted complaint.
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