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Updated: Aug 21, 2026
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HDFC Bank reviews & complaints page 299

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R
RaghvendraVC
Apr 2, 2021
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I have started imps transaction for amount Rs. 90000.
In mobileapp showed its successful, money is debited from my account.
But money is not credited to beneficiary account.

After 2-3 hours, I have received message
your money transfer of inr 90, 000.00 on 02-04-21 timed out due to technical reason. (Imps ref no. Xxxxxxxxxxxx). If this transaction is not done by you, call xxxxxxxxxxxx.

All call center numbers seems busy of HDFC bank.
HDFC Bank customer support has been notified about the posted complaint.
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    N
    Nijeesh Kunnath
    Apr 2, 2021
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    Address: Vasco da gama branch, South Goa

    I have transfered Rs.20000/- on 1st Apr2021 and transfered Rs. 5000/- twice to two different account. How ever after all transaction successfully message received as " Your moneh transfer timed out due to technical reason". Total Rs.30000/- blocked as benefeciary is not credited . Please kindly advice to resilve this problem. This is quite urgent.
    HDFC Bank customer support has been notified about the posted complaint.
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      V
      varda talat
      Apr 2, 2021
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      I have transferred 40000 from hdfc bank to another bank and the transfer has timed out. I have not yet got my money remitted back to my account yet.

      Customer service number for Delhi is unresponsive.

      It was urgently needed.u work is getting delayed because of this. Terrible service. Please resolve fastly.
      HDFC Bank customer support has been notified about the posted complaint.
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        V
        vijay potdar
        Apr 2, 2021
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        Address: Pune

        I had IMPS 20000 amount from my hdfc bank account to SBI account but the amount is deducted from my hdfc account and not credited to SBI with the timeout msg

        Its very needy amount and i am not waiting for 3 more days

        kindly help me out
        HDFC Bank customer support has been notified about the posted complaint.
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          K
          Kartik Khetan
          Apr 2, 2021
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          I had transferred 32584 to my SBI ACCOUNT from my hdfc account but the status is showing transaction timed out but the money got debited fron my account.
          HDFC Bank customer support has been notified about the posted complaint.
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            A
            Anulal VS
            Apr 2, 2021
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            Hi, I have made an IMPS transaction with Ref No.[protected] from my HDFC account. The amount got debited and after some time I got a message saying the transaction is timed out due to technical reasons. The amount is neither reversed back to my account, nor transferred to the receiver. Kindly check and Resolve the issue as soon as possible
            HDFC Bank customer support has been notified about the posted complaint.
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              N
              Nitish Mohapatra
              Apr 2, 2021
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              I performed the imps transaction of 15K from my hdfc savings account to other babk account via netbanking.After 3hrs i received message stating transaction timedout on my register mobile, however the money deducted & not credited to other end.

              Please check & refund amount.

              Net banking id 42813387
              HDFC Bank customer support has been notified about the posted complaint.
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                M
                Mohit Neeraj Sharma
                from Bengaluru, Karnataka
                Apr 2, 2021
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                UPDATE: Your money transfer of INR 6, 000.00 on 02-04-21 timed out due to technical reason. (IMPS Ref No.[protected]. If this transaction is not done by you, call [protected].

                This is the message I received and the beneficiary didn't even received the amount.
                When and how will I get the amount back.
                HDFC Bank customer support has been notified about the posted complaint.
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                  S
                  S Devanand
                  Apr 2, 2021
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                  I performed the imps transaction of amount 30, 000, from my hdfc savings account to other bank account via netbanking.

                  I received transaction timed-out message on my register mobile, however the amount was deducted from my account and was not delivered to other end.

                  Message is as below :

                  Update: your money transfer of inr 30, 000 on[protected] timed out due to technical reason. (Imps ref no.[[protected]].

                  Account no : [protected]

                  Please check and refund the amount.
                  HDFC Bank customer support has been notified about the posted complaint.
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                    S
                    S Devanand
                    Apr 2, 2021
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                    I performed the imps transaction of amount 30000, from my hdfc savings account to other bank account via netbanking.

                    I received transaction timed-out message on my register mobile, however the amount was deducted from my account and was not delivered to other end.

                    Message is as below :

                    Update: your money transfer of inr 30, 000 on 01-04-21 timed out due to technical reason. (Imps ref no.[[protected]].

                    Account no : [protected]

                    Please check and refund the amount.
                    HDFC Bank customer support has been notified about the posted complaint.
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                      N
                      Nikitha Ravi
                      Apr 2, 2021
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                      Address: Chennai

                      HDFC Bank — imps transaction timed out due to technical reasons.
                      I initiated a transfer of 57000 on 1st of April 2021. The amount was debited from my account and the beneficiary bank still did not recognize the transaction. It has been 1 day and still the funds are not credited back to the account. Below is the message

                      Update: your money transfer of inr 57, 000.00 on 01-04-21 timed out due to technical reason. (Imps ref no. Xxxxxxxxxxxx). If this transaction is not done by you, call xxxxxxxxxxxx.
                      HDFC Bank customer support has been notified about the posted complaint.
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                        P
                        Phanikumar Kopparaju
                        Apr 2, 2021
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                        Dear HDFC Preferred Banking,

                        I have made an IMPS transaction of INR 50, 000 from my HDFC Bank account to my ICICI Bank account. Later I got a message from HDFC Bank that
                        "UPDATE: Your money transfer of INR 50, 000.00 on 02-04-21 timed out due to technical reasons. (IMPS Ref No.[protected]. If this transaction is not done by you, call [protected]".

                        When I check the status in netbanking, it shows status as Processor error. Money is debited from my HDFC Bank account but not yet credited to my ICICI Bank account. please kindly look into this issue on urgent basis

                        User Reference Number for your transaction is :[protected]
                        RRN Reference Number for your transaction is :[protected].

                        Please kindly look into this matter on an urgent basis and help me to either refund money back into my HDFC account or to my ICICI bank account.

                        Thanks and Regards
                        Phanikumar
                        +91-[protected]
                        HDFC Bank customer support has been notified about the posted complaint.
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                          kunalsgc1989
                          Apr 2, 2021
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                          I do a IMPS transaction of rs 16000 rs today but amount debited from my account but not credited to beneficiary account.at first show pending from bank after 2 hours msg come your transaction is time out.yet amount not credited to my account or beneficiary account.please solve a problem as soon as possible.
                          HDFC Bank customer support has been notified about the posted complaint.
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                            P
                            Pawan2013
                            Apr 2, 2021
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                            Imps txn RRN no[protected], Date - 01.04.2021 of amount 3000 is failed and got txn timed out message. Didn't credited in beneficiary Account.
                            HDFC Bank customer support has been notified about the posted complaint.
                            View replies
                            Dear team even I'm also faced the sam issue of transaction timeout error.
                            UPDATE: Your money transfer of INR 2, 000.00 on 02-04-21 timed out due to technical reason. (IMPS Ref No.[protected]. If this transaction is not done by you, call [protected].
                            So please do ASAP.
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                              A
                              azeez_khan97
                              Apr 2, 2021
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                              ALERT:You've withdrawn Rs.3000.00 via Debit Card xx2134 at NEHRU ROAD KURNOOL BR on[protected]:22:32:09.Avl Bal Rs xxxx.Not you?Call [protected].

                              I tried withdrawing money from ATM but atm did not have enough cash the ATM transaction was failure and I did not withdraw money from ATM
                              But money got debited from my account
                              HDFC Bank customer support has been notified about the posted complaint.
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                                N
                                Naseem Mohammad Abdul
                                Apr 2, 2021
                                Resolved
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                                Resolved

                                Address: Fernandez School of Nursing Banjara hills Road number 12 pin 500034

                                I initiated a payment of Rs 34, 338 on 01 April 2021 through the HDFC mobile App, I then received this message, (Your money debited of INR 34, 338 on 01-04-21 timed out due to technical reason. (IMPS Ref No.[]. If this transaction is not done by you, call [protected]. )

                                Bank IFSC - HDFC0001996
                                Request Refund
                                Apr 2, 2021
                                Complaint marked as Resolved 
                                Not Resolved
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  B
                                  Boom@432
                                  Apr 2, 2021
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                                  I did IMPS transaction of 50k on 1st april 2021, amount has been deducted from my account however beneficiary haven't received any amount.

                                  Received below message an hour back :-
                                  UPDATE: Your money transfer of INR 50, 000.00 on 01-04-21 timed out due to technical reason. (IMPS Ref No.[protected]. If this transaction is not done by you, call [protected].
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Apr 02, 2021
                                  Updated by Boom@432                                   Issue is marked as Resolved. I didn't received my refund and my beneficiary also didn't received any fund.

                                  NOT RESOLVED
                                  View replies
                                  Not Resolved
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                                  I did IMPS transaction of 12k on 2nd april 2021, amount has been deducted from my account however beneficiary haven't received any amount.

                                  Received below message an hour back :-
                                  UPDATE: Your money transfer of INR 50, 000.00 on 01-04-21 timed out due to technical reason. (IMPS Ref No.[protected]. If this transaction is not done by you, call [protected].
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                                    T
                                    thaseen1
                                    Apr 2, 2021
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                                    Today i attempted to perform an IMPS transaction from my hdfc bank saving a/c to a savings a/c that i have at sbi, using hdfc mobile app.I have done this a couple of times in the past and there were no issues.However today morning the transaction failed with a request timed out error but the money was debited from my account
                                    HDFC Bank customer support has been notified about the posted complaint.
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                                      V
                                      Vinit8511
                                      Apr 2, 2021
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                                      UPDATE: Your money transfer of INR 50, 000.00 on 01-04-21 timed out due to technical reason. (IMPS Ref No.[protected]. If this transaction is not done by you, call [protected]
                                      HDFC Bank customer support has been notified about the posted complaint.
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                                        Vaneet07
                                        Apr 2, 2021
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                                        I did IMPS transaction of 40k, amount has been deducted from my account however beneficiary haven't received any amount.

                                        Received below message an hour back :-
                                        UPDATE: Your money transfer of INR 40, 000.00 on 02-04-21 timed out due to technical reason. (IMPS Ref No. xxxxxxxxxxxx). If this transaction is not done by you, call xxxxxxxxxx.
                                        HDFC Bank customer support has been notified about the posted complaint.
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