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HDFC Bank Complaints & Reviews

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Updated: May 26, 2026
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HDFC Bank reviews & complaints page 299

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S
Surendra More
from Delhi, Delhi
Dec 27, 2020
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Address: Pune

Dear Team,
Payment has deducted from Credit card without my own use. I have blocked the card but kindly reverse the transaction
Got below msg from HDFC-
ALERT: Rs.999.00 spent via CREDIT CARD *****AMAZON1258399 on...

Kindly resolve it immediately.
HDFC Bank customer support has been notified about the posted complaint.
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    M
    Megha Meelu
    Dec 26, 2020
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    Address: delhi

    I opened a current account with Hdfc and I´m unable to add a beneficiary, it is unable to search for the IFSC code and my business is suffering because of this, I´m unable to make transactions.
    HDFC Bank customer support has been notified about the posted complaint.
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      V
      Vivek458
      from Delhi, Delhi
      Dec 26, 2020
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      I am a customer or hdfc bank unauthorised EAW charges have been deducted from my account Rs 1500.. please refund in my account... please needful

      Account No : [protected]
      IFSC code : HDFC0000102
      HDFC Bank customer support has been notified about the posted complaint.
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        M
        Monickarosey
        Dec 26, 2020
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        RRF [protected]
        From the Amazon refund amount has been credited to my account but I couldn't find it in my Statement I didn't receive it
        They refunded on 12th December kindly check RRf number.
        HDFC Bank customer support has been notified about the posted complaint.
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          S
          Sulaikha pm
          Dec 26, 2020
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          Address: Kerala

          Am sending money to phone pay. But am sending account is another man then I want return my money
          HDFC Bank customer support has been notified about the posted complaint.
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            R
            Rajesh Mantripragada
            from Delhi, Delhi
            Dec 25, 2020
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            I'm trying to re-generate ipin, I'm receiving mobile otp but I'm not receiving email OTP, It's been two hours, could you please solve the issue.
            HDFC Bank customer support has been notified about the posted complaint.
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              A
              Abhijeet Bhuyan
              from Bengaluru, Karnataka
              Dec 25, 2020
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              Address: Hdfc bank cox Town branch bangalore

              I have a personal LOAN with hdfc bank, in the month of November the EMI got bounced but somehow i managed to pay the emi on the same day which is 7th day of the month. But they already took all the charges. And on December emi i paid my emi through PAYTM on 27th of November, emi amount is 4348 rupees, but for the month of December the become less the actual amount was 3888 rs. But i paid excess amount. emi got the emi on time, but this time also they charges me 590 rupees for bounce charges. But they not refunding my excess amount which i paid. And now they charged twice 236 rtn charges without any information. When I tried to call their CUSTOMER service agent, very rarely they rcv the call, it's just a time waste, they simply transfer the CALL TO LOAN department, i dnt get any response and after 15min call will get disconnect automatically. After that I went to my home branch, there also this foolish people they dnt know anything, simply they told me to go to head office where they handle all the LOAN related queries. This ### bad services providing by hdfc. They are just looting CUSTOMERs money without any information, that is how this company gaining their profit.
              Horrible services.
              HDFC Bank customer support has been notified about the posted complaint.
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                D
                Derek Allen
                from Delhi, Delhi
                Dec 25, 2020
                Resolved
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                Resolved

                I have cancelled a order on Amazon, after a few minutes I got a message from HDFC that

                Ur transaction on hdfc bank debit/atm card ending 7528 for Rs. 3199.00 has been credited/reversed by AMAZON on
                [protected]:05:29:15

                I checked the online statement and it is not credited into my account. Since it is a confirmation message from bank, i am assuming that the AMAZON has done it's part. Will it ever get reflected in my account?
                Dec 28, 2020
                Complaint marked as Resolved 
                resolved
                HDFC Bank customer support has been notified about the posted complaint.
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                  T
                  T K Narayanan
                  from Bengaluru, Karnataka
                  Dec 24, 2020
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                  Address: Kasthurba Road, Bangalore

                  I am Shridurga. I have cleared the home loan taken from HDFC.
                  But the HDFC is not returning my original documents even after repeated requests.
                  I am in need of Original documents immediately
                  HDFC Bank customer support has been notified about the posted complaint.
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                    H
                    HANUMANTHA RAO.p
                    from Bengaluru, Karnataka
                    Dec 24, 2020
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                    Address: Hanumantha rao

                    I have hdfc sal account and get personal loan from hdfc bank i paid every month emi 7413 on date of 7th of every month my salary credited time is evening 5 pm they next day they debit the 0912 OVERDUE LOAN RECOVERED charges 649/- after one month they charge me 236 re for emi rtn charges what is this charges and what is related this charge without massage hdfc alway problem complaint service and we not choice for other bank sal account
                    HDFC Bank customer support has been notified about the posted complaint.
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                      P
                      Pranali Aradwad
                      from Delhi, Delhi
                      Dec 24, 2020
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                      Garbage value is displayed in Name on card field while recharging fastag from HDFC using online recharge method
                      HDFC Bank customer support has been notified about the posted complaint.
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                        G
                        GrishmaSingh
                        from Delhi, Delhi
                        Dec 24, 2020
                        Resolved
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                        Resolved

                        I want to add a beneficiary, need to do an important transaction by end of the day. Unable to add IFSC code. Whatever I try it shows no records found. I tried to log complaint, that site is also not working, every time showing wrong Captcha. I mean seriously, how many times can I person log wrong Captcha. Somehow after waiting for 15 minutes, I was able to get in contact with a customer executive person and that person kept saying that there is no issue, no problem at all from their end. I am suppose to send details on a mail and wait for bloody 72 hours to get a response from them. Then after that I'll be able to add beneficiary, which I doubt with this kind of service I'll ever be able to do so. If today in 2020 some bank provides this slow and poor service, there is no point sticking to it. I don't what to do with my urgent transaction need.
                        Dec 24, 2020
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
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                          H
                          HiralRiya
                          from Kolkata, West Bengal
                          Dec 24, 2020
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                          Complain about inter brn cash txn chgs incl gst charge

                          Hi,
                          I have a HDFC bank account since a very long time.
                          While I was filing my return I came across two transactions regarding inter brn cash txn chgs incl gst charge of rs. 442.5 and rs 2212.5.
                          This is my hard earned money, how can you just deduct it?
                          I have my account in Marathalli branch bengaluru, and I withdrew mu own money for another HDFC branch in Kolkata, it was no other bank, so why is this money unnecessarily...
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                          Anmol Purwar
                          from Powai, Maharashtra
                          Dec 23, 2020
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                          I made a 5-year tax saver FD through HDFC net banking on 19th sept and I need its receipt (receipt no. to be exact) in order to submit as a investment proof on my company's portal for tax saving. I tried with my nearest branch, called phone banking support, mailed HDFC bank but nothing and I am approaching deadline for the investment proof submission.
                          Customer ID: 69711107
                          HDFC Bank customer support has been notified about the posted complaint.
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                            A
                            Dec 23, 2020
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                            Dear HDFC,

                            As I have sent mail to you but I haven't received any response. There continuesaly 29.5 deducted from my as I am not doing withdrawing from bank. In only single day there is 5 times deduction from account. As I am sending mails to HDFC Sill not received any response.

                            Card end 4526
                            HDFC Bank customer support has been notified about the posted complaint.
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                              K
                              Karmvir141
                              from Gurgaon, Haryana
                              Dec 23, 2020
                              Resolved
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                              Resolved

                              Address: ATC C/O 1 wing airforce station Srinagar

                              Sir,
                              I have looked for home loan balance transfer on hdfc online and my query was allotted to Mrs Rukhsana khan ( [protected] ) ( email - [protected]@hdfcsales.com ) and i have talked to Rukhsana khan and i have explained my loan details to her which is currently running with Indiabulls .
                              She have told me that your loan will be transferred to HDFC at the earliest at the 6.90 rate of interest .
                              Further i was contacted by Mr Devesh Nigam ( Mob :[protected] ) ( email id : [protected]@hdfcsales.com )
                              As per Rukhsana khan introduction i have sent all documents to Devesh in pdf format including home registery copy .
                              After checking my all documents he told me that you loan will be transferred no problem and he fill the home loan application and sent a link to me for pay processing fee on 15 dec 2020.
                              Further i have paid processing fee of ₹7080 rs online
                              On 20 dec 2020 he denied to process home loan application further due some documents reason .
                              Now i want to know that i was contacted for only paying processing fee .
                              once i have sent all the documents to Devesh Nigam, he should check before log in the file & paying processing fee.
                              I request you to kindly take appropriate actions against these both people and refund my entire processing fee as soon as possible .
                              I am in defence as soldier and my money is very hard working . Please refund the processing fee

                              Karmvir Singh
                              [protected]
                              [protected]@gmail.com
                              File no :[protected]
                              [protected]
                              Jan 7, 2021
                              Complaint marked as Resolved 
                              Processing fee refunded and thank you hdfc and thank your website for support me
                              HDFC Bank customer support has been notified about the posted complaint.
                              Jan 02, 2021
                              Updated by Karmvir141
                              No refund got from hdfc still waiting for resolution
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                                K
                                Krishnachandran KR
                                from Delhi, Delhi
                                Dec 23, 2020
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                                Address: Thriprayar

                                I have been getting charged from my account to a Hotstar account which I haven't authorised. None of the customer care contacts have an option to help me block this payment.
                                ALERT:Rs.299.00 spent via CREDIT Card xx4294 at HOTSTAR1436370 on[protected]:22:42:16 without PIN/OTP.Not you?Call [protected].
                                HDFC Bank customer support has been notified about the posted complaint.
                                I have been getting charged from my account to a Hotstar account which I haven't authorised. None of the customer care contacts have an option to help me block this payment.
                                I have not recharged and I want my amount back

                                ALERT:Rs.365.00 spent via CREDIT Card xx4294 at HOTSTAR1436370 on[protected]:22:42:16 without PIN/OTP.Not you?Call [protected].
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                                  R
                                  Rtyagis
                                  Dec 23, 2020
                                  Resolved
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                                  Resolved

                                  Dear Sir / madam,
                                  I Richa Tyagi holding HDFC credit card, and also have personal loan with bank. In month of Nov 2019 all of sudden i was hospitalised and i have come to know that i'm suffering from paralysis, and can't move and walk. I left my job for medical treatment and bedridden from that day. Due to this reason i have not able to maintain my accounts. Even that i was try to managed the situation by July but after that i'm not able to manage the emi bcoz i don't have sufficient amount for my medical treatment not even to survive. And that's why i'm mailed to the bank to block my credit card and settle that as well as my personal loan but after my 9 email to the bank the bank did not to bother to take the action on it nor help me on it. I'm HDFC customer from last 7 years and bank can check that in this whole period I was paying my emi without fail till July. Sir after few weeks they started harassing me & threatening me that they will send legal notice, after this they started telling me that they will send people to my house to collect money. I told even bank executives on every call that i'm on bed and dont have money right now. But still i'm willing to pay banks dues if bank help me in this. I can sell my house goods and can arrange some amount for final settlement of credit card and personal loan. But still no response and every month they are sending me credit card statement with huge charges. I personally request you to please check this matter on priority and take necessary action. Please help me sir.
                                  Feb 6, 2021
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
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                                    M
                                    Mantra Advertising India
                                    from Delhi, Delhi
                                    Dec 23, 2020
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                                    I am using HDFC Bank Credit Card, since quite some now, due to my frequent travel in remote areas i did not had network facility so that i can initiate my bill. which is due this month (small amount of 3000/-)
                                    collection agent was sent to my elderly parents home, and he misbehaved with them, when they called me the snatched the phone and threaten me on the mobile.
                                    later on a collection manager by the name Sajal Paul ([protected]) misbehaved and became abusive.
                                    Is this how HDFC employees are trained?
                                    we are not compulsive defaulters and there should be standard and decorum while talking to clients.
                                    HDFC Bank customer support has been notified about the posted complaint.
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                                      R
                                      Rajgce
                                      from Mumbai, Maharashtra
                                      Dec 23, 2020
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                                      I have been using a Regalia credit card for more than a year. I had a relationship with HDFC credit card for more than 8year
                                      .
                                      I have given a card upgrade request for Diners black card . where as they upgraded to me INDIGO xl card . without my confirmation they have upgraded .they insisted to use the Indigo card .

                                      Complaint no:[protected]
                                      please provide me diners card or else i will use my regalia card .

                                      Regards,
                                      Rajkumar.E
                                      HDFC Bank customer support has been notified about the posted complaint.
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