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HDFC Bank Complaints & Reviews

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Updated: Dec 16, 2025
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HDFC Bank reviews & complaints page 314

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A
Ari13
Nov 6, 2020
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Hi,
Kindly let me know when will I get update on my HDFC BANK credit card status. I had applied for the millenial card on 16th Oct. It's been 3 weeks. The application still shows in process. Kindly let me the know the update why it's taking so long?
Eagerly waiting for your reply.

Thanks & Regards,
Arijit Kar
Mob- [protected]
Aug 7, 2021
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Dear Customer,

We can help with that. Please click on https://bit.ly/2Lzhyn3 to share your application number, mode of application, date of application, complete address of branch if you applied at one, complete name, and your contact details. Visit here https://goo.gl/1VtDj3 for help with branch address. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

-Anay
HDFC Bank Customer Assistance
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    Priya8744
    Nov 6, 2020
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    Address: Chennai

    I very disappointed from hdfc bank credit card services due to covid 9 I m not able to pay credit card bill fur bi inhone March sai ab tak 37000 extra charg laga diya card par ab account main 87000 hold par laga diya hai aur meri salary 35000 agr main pura inhe ABI daisunga ghr ja karcha kaise chaung bhot paresan hu main please help please UNHOLD my account balance main emi main credit card payment kardunga please help my costumes I'd[protected]
    Nov 6, 2020
    Complaint marked as Resolved 
    I aslo send email to everyone for unhold Money but no one respons i need solution if u get any information please contact 9311415515
    HDFC Bank customer support has been notified about the posted complaint.
    Dear Customer,

    Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details. Please mention reference number TT[protected] for us to promptly respond to you via email.

    -Bejoy
    HDFC Bank Customer Assistance
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      A
      Amey Muley
      Nov 6, 2020
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      Today I got the message mentioned below for my refund by spicejet as my flight got cancelled due to COVID 19. It states that the amount has been refunded but it has not reflected in my account.

      "ur transaction on hdfc bank debit/atm card ending 51** for rs. 5499.00 has been credited/reversed by PAYTM3024651 on[protected]:33:56
      HDFC Bank customer support has been notified about the posted complaint.
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        A
        Amey Muley
        Nov 6, 2020
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        I have called customer 3 times and the reason for that is mentioned below:
        All the time the customer care representative have put me on hold by saying that they are working on the issue which I have asked and then they will put me on hold and then will disconnects the call with out giving me the solution to my query.
        Aug 5, 2021
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Nov 07, 2020
        HDFC Bank Customer Care's response
        Dear Customer,

        Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details. Please mention reference number TT[protected] for us to promptly respond to you via email.

        -Bejoy
        HDFC Bank Customer Assistance
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          S
          Siddarthmalik
          Nov 6, 2020
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          Resolved

          I made purchases worth INR 53296 (transaction ID 000930) on 9th August 2018 and worth INR78, 314 on 24august 2018 (transaction ID[protected] at Tanishq and I NEVER got my 5% cashback amount from HDFC bank.
          Aug 7, 2021
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Dear Customer,

          Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details. Please mention reference number TT[protected] for us to promptly respond to you via email.

          -Bejoy
          HDFC Bank Customer Assistance
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            S
            Swati Taneja
            from Jalandhar, Punjab
            Nov 6, 2020
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            Address: HDFC Bank Chotti baradari,Patiala

            This is in regard to HDFC Bank account [protected].
            2 of my RDs got matured on 5 Nov 2020 and the total amount received was less by Rs 2000.

            Please refund Rs 2000 back to my account else I would have no other option than to close my account permanently with HDFC Bank.
            HDFC Bank customer support has been notified about the posted complaint.
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              S
              shridhar dodewar
              Nov 6, 2020
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              I am writing to this because I want NOC of my credit card from HDFC Bank, last month i permanently close
              my credit card even the customer care people also confirmed that your HDFC regalia credit card permanently close
              and also they provide me request No: [protected] but they not provide me any deactivation proof through mail or hard-copy since last month, even i sent handwritten letter to
              Chennai office but they also not given any response from my application reg NOC of my credit card.
              I want to know the status of my credit card if they are closed or not and also i want confirmation from HDFC bank
              in future they not send any bill,
              Just know the status of my credit Card from HDFC Bank,
              Card No: [protected]
              Name : Shridhar Naresh Dodewar
              Mob.No : [protected]
              Email-id : [protected]@gmail.com
              HDFC Bank customer support has been notified about the posted complaint.
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                N
                Nakuldubey
                Nov 6, 2020
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                On 24/09/20 I order N-Gal Women's Polyester Lycra High Waist Flared Knit Skater Short Mini Skirt from Amazon by payment method cash on delivery then i return products on 1/10/20 and Amazon initiate amount 395rs on 3/10/20 and by according to mail which i received from Amazon i will receive amount in bank on 9/10/20 but still i don't receive my refund amount

                REFERENCE NO:[protected]
                +3 photos
                HDFC Bank customer support has been notified about the posted complaint.
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                  M
                  Mayank_25
                  Nov 6, 2020
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                  Address: Dilshad Garden, Delhi

                  Myself Mayank Recently I opened a savings account in HDFC Bank through online mode, but when I visited the Bank branch on[protected], i.e ( Dilshad Colony, Delhi) for KYC Mr. Radhey Singh assisted me and he denied doing my KYC mentioning the reason that I don't have any surname, so he cant do my KYC with a single name. All the documents that I provided to them contain my single name only.
                  Due to which I requested the Backup Branch Manager to close my account, in return to this they said we can't close this account and it will get close after 12 months automatically.
                  This type of behavior is too unprofessional and creating a negative brand image.
                  HDFC Bank customer support has been notified about the posted complaint.
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                    P
                    Preet Khush
                    Nov 6, 2020
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                    Hdfc deduct my 80.79 rs on 5 nov 2020 as a name adhol chrgs stmt whenever i dont go to bank and i dont request for any adhol statement.how they charge this amount from me. wrost staff wrost
                    HDFC Bank customer support has been notified about the posted complaint.
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                      Q
                      Quick Quality
                      Nov 6, 2020
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                      Hi team, I have done with my hdfc credit card settlement with the amount of 80k in the given time period of 6 months but at the end paid hdfc team telling that paid 400rs less in the given time, so asking to pay full amount again asking me to pay 70k... due to COVID situaion I lost my job that's why gone for settlement, now again asking to pay 70k for the amount of 400rs.
                      I request hdfc credit card team to resolve the issue by taking 400rs and support me to overcome in this Pandemic crisis situation.
                      HDFC Bank customer support has been notified about the posted complaint.
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                        A
                        amiyakp1
                        Nov 6, 2020
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                        Address: Ramkrishnapally, Krishnapur, South Chandiberia

                        Hello there

                        Today I check my credit card statement it shows there is a transaction from HDFC bank credit card of Rs. 1899/- to one assist plan. It's totally unfair, it's done without my permission and there is no notification or mail from the bank or Oneassist as well. This is totally illegal How can anyone deduct any amount without any notification and transaction i'd.

                        Please deactivate and refund my money ASAP
                        date of incident : 24th September 2020
                        HDFC Bank Credit Card No.xx3666
                        Statement shows: ONE ASSIST MFEE
                        HDFC Bank customer support has been notified about the posted complaint.
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                          A
                          Anudeep Krishna
                          Nov 5, 2020
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                          ALERT:Rs.999.00 spent via CREDIT Card xx4135 at AMAZON1258399 on[protected]:21:24:17 without PIN/OTP.Not you?Call [protected].
                          I received a text message like this on 05th November 2020 9:24 pm
                          I dont know how without my authorization it is debited. I want to know the reason
                          HDFC Bank customer support has been notified about the posted complaint.
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                            I
                            Ibps
                            Nov 5, 2020
                            Resolved
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                            Resolved

                            I paid fees for ibps rrb officer scale I application form but on logging on the site it is showing unpaid fees status, my fees amount also got deducted from my account Paytm payments bank account. But it is still showing unpaid fees status and requesting to pay up the fees.
                            The UPI ID of the beneficiary is ibps. [protected]@hdfcbank so the bank hdfc bank.
                            +1 photos
                            Nov 6, 2020
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Nov 05, 2020
                            Updated by Ibps
                            Please provide a solution regarding this matter

                            Nov 05, 2020
                            Updated by Ibps
                            Please provide a solution regarding this matter
                            Nov 06, 2020
                            Updated by Ibps
                            Please revert back the transaction.
                            As the transaction shows failed

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                              N
                              nitesh kumar sinha
                              Nov 5, 2020
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                              Sir,
                              I want to inform you that an autopay option has been enabled in my jumbo loan that i availed through credit card.Also i am not able to cancel the autopay through net banking.

                              I want to deactivate the autopay for this purpose i have sent autopay de registration form to HDFC credit card division.

                              But till now there has been no single response from HDFC bank.

                              Please de register the autopay option. As earliest as possible.

                              My account details are as follows:-
                              Name-nitesh kumar sinha
                              Mobile no- [protected]
                              Dob- 07/08/1972
                              JUMBO LOAN LAST 4 DIGIT NUMBER- 9828
                              JUMBO loan reference number-[protected]
                              HDFC Bank customer support has been notified about the posted complaint.
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                                M
                                mrchandan4462
                                Nov 5, 2020
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                                I have hdfc credit card holder I have using past 2 yearyears. I have using the credit card properly on every year, I could not pay the full amount within the credit period before due date. Hence, I have paying only the minimum due every month. So, my outstanding balance increased due to the interest which I could not afford and pay. Hence, we decided to close the credit card and we were planning to convert as emi.

                                I tried to contact the person regarding the issue. I have contacting customer service continuously. But they told many time, offer is not available in your card and offer will be provide later untill wait. I need my outstanding balance amount to convert the emi option which is possible amount of my outstanding amount. Please consider to my obligation as early.
                                due to covid 19 i want pay my whole outstanding amount but pay in emi not able topay full amount..plz convert my outstanding into emi
                                HDFC Bank customer support has been notified about the posted complaint.
                                Nov 05, 2020
                                Updated by mrchandan4462
                                plz convert my outstanding into emi...
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                                  S
                                  Sahil0010
                                  from Mumbai, Maharashtra
                                  Nov 5, 2020
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                                  I sent money from Kotak Mahindra Bank through UPI to my HDFC Bank account. Money got deducted from Kotak Mahindra Bank, But didn't receive in HDFC Bank account.
                                  Amount - Rs. 550
                                  Sender UPI id - [protected]@kotak
                                  Receiver UPI I'd - [protected]@ybl
                                  +1 photos
                                  HDFC Bank customer support has been notified about the posted complaint.
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                                    pkc_pkc
                                    Nov 5, 2020
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                                    Resolved

                                    I have paid my jumbo loan EMI on 3rd Nov 2020 and on 4th Nov 2020 EMI was auto deducted again. I did not even received message on mobile about the payment.

                                    Then after I visited near bank and informed them about the issue. They called the customer care and and he said that system is not showing about deduction and asked me to talk after some time.

                                    Till now I have not received deduction message.

                                    Pl help to refund the amount.

                                    Pankaj Chaudhary
                                    Mobile- *******007
                                    Aug 7, 2021
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Nov 07, 2020
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    We are happy to help click on https://bit.ly/2Lzhyn3 to submit the details of your query, card details, and transaction details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                                    -Zubin
                                    HDFC Bank Customer Assistance.
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                                      prashant dawande
                                      Nov 5, 2020
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                                      Resolved

                                      Address: 206 Dindori Road Mhasrul Near Reliance Petrol Pump

                                      सर मेरा सॅलरी अकाउंट आपकि पंचवटी नाशिक ब्रॅन्च मे हे मेरा अकाउंट नो ५०१००२१९०९९१७७ नाव प्रशांत दवंडे, मेरा डेबिट कार्ड गुम हो गया था मैने ऑनलाईन अँप्लिकेशन भी किया था लेकिन कुरिअर सर्विस मी ऍड्रेस का प्रॉब्लेम बाता क्ये वापस गया बँक मे बोला तो वो वापस बँक मे आयेगा असा बोला लेकिन १ मंथ हो गया और अभि taak आया नाही बहुत बकवास सर्व्हिस आहे हम लोगो ने आप के ब्रँच माई जाताना अकाउंट हे सब बंद करणे वाले हे
                                      Nov 5, 2020
                                      Complaint marked as Resolved 
                                      सर मेरा सॅलरी अकाउंट आपकि पंचवटी नाशिक ब्रॅन्च मे हे मेरा अकाउंट नो ५०१००२१९०९९१७७ नाव प्रशांत दवंडे, मेरा डेबिट कार्ड गुम हो गया था मैने ऑनलाईन अँप्लिकेशन भी किया था लेकिन कुरिअर सर्विस मी ऍड्रेस का प्रॉब्लेम बाता क्ये वापस गया बँक मे बोला तो वो वापस बँक मे आयेगा असा बोला लेकिन १ मंथ हो गया और अभि taak आया नाही बहुत बकवास सर्व्हिस आहे हम लोगो ने आप के ब्रँच माई जाताना अकाउंट हे सब बंद करणे वाले हे my mobile no is 9552093823
                                      HDFC Bank customer support has been notified about the posted complaint.
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                                        R
                                        Rakesh Sachdeva
                                        Nov 5, 2020
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                                        Hello Team,
                                        this is in regarding my fastag wallet balance refund. below is the detail for same. i have applied for deactivating my current fastag as it was not working well. it got de-activated on[protected] and i was suppose to get my refund within next 8-10 working days but till now i've not received any update on same.
                                        now requesting you to process the same as soon as possible without any further delays as already 10-11 monnths are gone and i've not received any update.

                                        i've mailed to "fastag.[protected]@insolutionsglobal.com" many times ad also called customer care but not a single update from team.

                                        customer id :[protected]
                                        wallet id : [protected]
                                        vechicle num : PB10GG7210
                                        complaint reference number : SR[protected]

                                        Regards,
                                        Rakesh Sachdeva
                                        HDFC Bank customer support has been notified about the posted complaint.
                                        Nov 17, 2020
                                        Updated by Rakesh Sachdeva
                                        no response yet.. poor support
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