HDFC Bank Complaints & Reviews

I am a HDFC bank credit card holder . The bank has auto debited Rs. 1899/- from my credit card number ending with 5924.. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of Rs.1899/-

OneAssist Relationship Number : Unknown
Name :-Esakkimuthu L
Mobile No. :- [protected]
Credit Card Number Ending :- 5924

Please close this membership, i am struglling to pay this amount

Dear Sir,

I have an saving account & a credit card account with HDFC bank.
During covid period, sue to some financial issue, I was unable to pay my dues. Last when I used my credit card, the total outstanding was 48000 approx. But now HDFC has sent notice for 73999 RS. For which I received a call that you need to pay amount, and one executive went to my address. He claimed that I have not paid such amount and I am a fraud. But Sir regularly I am in follow up with HDFC collection executives. They have hold my account during this critical condition and have charged many charges in HDFC credit card. I never denied to pay. Recently I have their requested amount and sent screenshot which they asked. But my account is in hold for 73999. I withdraw some amount from my PF account to use in family work. But same is in hold.
Kindly help me, I am very frustrated from their collection agents.
My user id is : 45642293
Account no: [protected]
Kindly support, there is medical emergencies in my family.

Regards,
Piyush Shrivastava
[protected]

I bought a Lenovo laptop in Croma store on June 5th 2020with Friday offer. It is mentioned as 5% cashback willbe credited within 90 days. But I din't recieve my cashback till now. I am trying to reach customer care and sent mail also but not responding. I tried in multiple ways. Can you please look into it.

I had charging credit card bill monthly of inactive card why. No response from consumer care

Hi,

I have received a below message regarding mandate. Please check n confirm if it is related to any fraud.

Msg :-

Alert!
Mandate reference no: HDFC[protected] issued to BSE Limited with value Rs. 100000.00 and frequency ADHO is received today for processing.

Low usage charges were deducted from account for swipe machine during lockdown period. As there was nation wide lockdown our hotel was closed as well and for the same reason there were no transaction during the period. Charges of around Rs.9345/- including swipe service charges has been deducted.
Account name- Vikram Avhad
A/c no-[protected]
contact no-[protected]
I request a refund of the charges applied as...

In my hdfc bank 59 rupees is debited for atm debit card pin regeneration and i dont know why. I do not request and change the debit card pin. They continously debit money from my account.

I was not taking any term loan, i was purchased redmi 9pro max mobile from MI side with no cost EMI offered.
So how can HDFC converted into term loan and charged me interest and processing fees with IGST.
Its not term loan, its a mobile purchase on no cost EMI offered.
Why should i pay interest and processing fees?
Here is my order ID [protected] .I had purchased redmi 9 pro max mobile for rs. 17302.37/_ from mi. Com side by hdfc credit card (card no.[protected]) on NO COST EMI for 12 month's.
So i was expected that my 12 months EMI should be 1441.86/_ because of No cost EMI offered to me.
But when i was get the statement form hdfc bank, i saw the interest Rs 151.38/_with IGST Rs.27.25/- and processing of rs Rs.199/-with IGST RS.35.82 charged, my EMI cost along with interest and processing fees and IGST include Rs.1758.86/-
why should i pay all this charges ?
i want action on this.its frustrating to see that HDFC charges all this, i thought HDFC have best service then other any bank but big disappointment.how could they convert no cost EMI in to term loan with all this charges.
why should i pay all this ?

Dear sir/madam,

Myself POOLASARI KISHORE, I applied HDFC credit card by online and submit all required documents to bank executive. Bank confirmation call & bank person also came to home for confirmation. But application status showing application decline. I tried to call bank persons, their response was poor. Why decline? Still not known. Kindly solve this, application approved or declined? If declined why?

Phone call from HDFC for confirmation [protected]. [protected]. HDFCBank CreditCard App 20I[protected]S1.

Thanks & Best regards,
Kishore.

Hello Sir

Please send me a Copy of the "NO OBJECTION CERTIFICATE" for the Settlement that was done on my HDFC Bank Credit Card# ([protected])

I would also request you to please clear my Name from CIBIL as the settlement was Successfully Closed on dated 09th Oct 2020 amount 77010/- Payment .My Details are mentioned below
Kindly Provide me the NOC on my e-mail id ([protected]@gmail.com)
Name: Ajit Kumar Arya
Credit Card Number: ([protected])
PAN # ANTPA2299M
Contact Detail: [protected]@gmail.com

(Contact any day any time)

I purchased iPhone 11 on 8th July 2020 and did not received the Cashback of ₹5K that was promised by the Bank. It’s over 120 days.

I used my credit card for online phrchases but before the due date I credit the same used amount in my credit card but I dont know how it changes to EMI plan and amounts get deducted automatically from my credit card. Two loans are seen active without any information and I already paid complete amount before due date. This is case of stealing money from customers.

I am a Privilege Customer (Account Holder) of HDFC Bank since 7 years and I have made transactions for more than 50Lakhs so far. I have a Personal loan[protected]running and for which I have Paid 20 EMI's so far without any delay or bounces or defaults. As because of the Covid19 crisis, this month I have delayed the payment and on inquiry by the collection department after 15th Oct, I had given assurance that I would be doing it in a week by Saturday as my funds from 3rd parties were delayed due to Hyderabad Floods and also there were 2 days holiday declared at Hyderabad. One of the Executive named "Shirisha" called me on Friday and asked about the payment. I told that as I have promised and assured, I would be doing it in this week, by Saturday. She said that Saturday is a Bank holiday and started using Threatening tone with warnings and said that under any circumstances, I have to clear it by the end of the day (Friday). I was speaking to her very politely without loosing my temper and also told her that this is not a professional way of communicating or convincing. But she was raising her voice and was behaving like a hooligan. I finally told her that I am not in a mood to argue as I was Covid19 infected and was in Quarantine.

Finally, I would like to say that I had a very bitter and Bad experience with HDFC. Even in these challenging situations, it has become very inhuman without even an iota of sympathy and humanness. They haven't even provided any privileges or facilitated the so called Privileged customers. I also have Credit Card outstanding's which were heavily Charged with Bulk amount of interest and never gave any option to either Convert it into EMI or any other way to easy or facilitate the customer situation due to Covid.

ON THE WHOLE, THIS IS A VERY BAD EXPERIENCE I HAVE AND WOULD NOT REFER ANYONE TO BANK WITH HDFC. THEY EXECUTIVES DO NOT FOLLOW ANY ETTIQUTES AND DOES NOT HAVE ANY SENSE OF PROFESSIONALISM. THEY EVEN DO NOT CARE IN MAINTAINING THE RELATIONSHIP WITH THE CUSTOMERS.

I had an issue 4 month back and I mailed the issue, Raised the issue on twitter, Called them, talk to every person who daily call me for HDFC Loan or to Increase my credit card limit.
They have staff to call you daily on these promotional things but they don't have staff to resolve queries, neither they reply on mail not accepts call as they say "they are working with less people because of Covid".

I have purchased an AC by HDFC credit card with 5% cashback in 90 days offer on 31st May 2020, around 147 days passed but still I have not received any cashback. It is a gross negligence or failure by HDFC Bank

I used my credit card to pay ₹12222 for Amazon shopping. I cancelled it and I got the refund message. When I check the credit card bill it still shows the amount due as ₹12222.
The refund was already returned to my credit card still they are not updating the bill.
HDFC credit card number ending with 0244.

I'm trying to connect my customer service from 1 month yet they are responding to service number to answer, but they call daily twice regarding personal loan, as same they don't have answer my complat .
So please consider my complat on HDFC credit card customer service.

Please let me know what is this ‘MiRevenue Hold through Gefu’ because ₹500.23 has been put on hold. I want to know the reason of this charge.

My name is divyanshu gautam.i have taken a personal loan for hdfc bank.my loan no is 56614254.I am not able to do loan at this time, because my financial condition is not good nor am I working now.But I will close the loan soon as soon as my condition is correct, but the collection agency is bothering me so much that I have been harassed.A girl harasses by calling and speaking every day.She does not call on the mobile number that I gave in my reference, she calls my relative and speaks to them also.He called my relative's phone number and then harasses them.pls stop all call & msg for my relatives.

This is the number from which the call comes-
[protected], [protected], [protected], [protected], e.t.c

I had paid the merchant (Metro Shoes Ltd) for an online order via Google pay on 1st August 2020. The transaction failed but amount of Rs.1605.50 got deducted from my account.I contacted the merchant and they mentioned that it was a transaction failure and they didn't receive the payment. They even shared the screenshot of their payment gateway. Then I contacted HDFC Bank customer service regarding the same explaining the issue along with the merchant's screenshot. But they haven't reversed my money yet.HBL=[protected]' Web - UPI - UPI - UPI Transaction Dispute