Claimed

HDFC Bank Complaints & Reviews

2.9
Updated: Mar 24, 2026
Complaints 32945
Resolved
18420
Unresolved
14525
Contacts

File a complaint to HDFC Bank

Having problems with HDFC Bank?

File a complaint and get it resolved by HDFC Bank customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

HDFC Bank reviews & complaints page 322

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
V
vishbit
Oct 26, 2020
Report
Copy

Address: Vasai west, station branch

I was not taking any term loan, i was purchased redmi 9pro max mobile from MI side with no cost EMI offered.
So how can HDFC converted into term loan and charged me interest and processing fees with IGST.
Its not term loan, its a mobile purchase on no cost EMI offered.
Why should i pay interest and processing fees?
Here is my order ID [protected] .I had purchased redmi 9 pro max mobile for rs. 17302.37/_ from mi. Com side by hdfc credit card (card no.[protected]) on NO COST EMI for 12 month's.
So i was expected that my 12 months EMI should be 1441.86/_ because of No cost EMI offered to me.
But when i was get the statement form hdfc bank, i saw the interest Rs 151.38/_with IGST Rs.27.25/- and processing of rs Rs.199/-with IGST RS.35.82 charged, my EMI cost along with interest and processing fees and IGST include Rs.1758.86/-
why should i pay all this charges ?
i want action on this.its frustrating to see that HDFC charges all this, i thought HDFC have best service then other any bank but big disappointment.how could they convert no cost EMI in to term loan with all this charges.
why should i pay all this ?
HDFC Bank customer support has been notified about the posted complaint.
Oct 29, 2020
Updated by vishbit
still not gate any solution ????
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    K
    Kishore1755
    Oct 26, 2020
    Report
    Copy

    Address: Chennai

    Dear sir/madam,

    Myself POOLASARI KISHORE, I applied HDFC credit card by online and submit all required documents to bank executive. Bank confirmation call & bank person also came to home for confirmation. But application status showing application decline. I tried to call bank persons, their response was poor. Why decline? Still not known. Kindly solve this, application approved or declined? If declined why?

    Phone call from HDFC for confirmation [protected]. [protected]. HDFCBank CreditCard App 20I[protected]S1.

    Thanks & Best regards,
    Kishore.
    HDFC Bank customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      A
      Ajit Arya
      from Powai, Maharashtra
      Oct 26, 2020
      Report
      Copy

      Hello Sir

      Please send me a Copy of the "NO OBJECTION CERTIFICATE" for the Settlement that was done on my HDFC Bank Credit Card# ([protected])

      I would also request you to please clear my Name from CIBIL as the settlement was Successfully Closed on dated 09th Oct 2020 amount 77010/- Payment .My Details are mentioned below
      Kindly Provide me the NOC on my e-mail id ([protected]@gmail.com)
      Name: Ajit Kumar Arya
      Credit Card Number: ([protected])
      PAN # ANTPA2299M
      Contact Detail: [protected]@gmail.com

      (Contact any day any time)
      HDFC Bank customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        H
        Hamad01
        Oct 26, 2020
        Report
        Copy

        I purchased iPhone 11 on 8th July 2020 and did not received the Cashback of ₹5K that was promised by the Bank. It’s over 120 days.
        HDFC Bank customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          P
          Prashant36
          Oct 26, 2020
          Report
          Copy

          I used my credit card for online phrchases but before the due date I credit the same used amount in my credit card but I dont know how it changes to EMI plan and amounts get deducted automatically from my credit card. Two loans are seen active without any information and I already paid complete amount before due date. This is case of stealing money from customers.
          HDFC Bank customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            M
            MD AR
            Oct 25, 2020
            Report
            Copy

            Address: HDFC HYDERABAD

            I am a Privilege Customer (Account Holder) of HDFC Bank since 7 years and I have made transactions for more than 50Lakhs so far. I have a Personal loan[protected]running and for which I have Paid 20 EMI's so far without any delay or bounces or defaults. As because of the Covid19 crisis, this month I have delayed the payment and on inquiry by the collection department after 15th Oct, I had given assurance that I would be doing it in a week by Saturday as my funds from 3rd parties were delayed due to Hyderabad Floods and also there were 2 days holiday declared at Hyderabad. One of the Executive named "Shirisha" called me on Friday and asked about the payment. I told that as I have promised and assured, I would be doing it in this week, by Saturday. She said that Saturday is a Bank holiday and started using Threatening tone with warnings and said that under any circumstances, I have to clear it by the end of the day (Friday). I was speaking to her very politely without loosing my temper and also told her that this is not a professional way of communicating or convincing. But she was raising her voice and was behaving like a hooligan. I finally told her that I am not in a mood to argue as I was Covid19 infected and was in Quarantine.

            Finally, I would like to say that I had a very bitter and Bad experience with HDFC. Even in these challenging situations, it has become very inhuman without even an iota of sympathy and humanness. They haven't even provided any privileges or facilitated the so called Privileged customers. I also have Credit Card outstanding's which were heavily Charged with Bulk amount of interest and never gave any option to either Convert it into EMI or any other way to easy or facilitate the customer situation due to Covid.

            ON THE WHOLE, THIS IS A VERY BAD EXPERIENCE I HAVE AND WOULD NOT REFER ANYONE TO BANK WITH HDFC. THEY EXECUTIVES DO NOT FOLLOW ANY ETTIQUTES AND DOES NOT HAVE ANY SENSE OF PROFESSIONALISM. THEY EVEN DO NOT CARE IN MAINTAINING THE RELATIONSHIP WITH THE CUSTOMERS.
            HDFC Bank customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              D
              DeepeshAdwani
              from Hyderabad, Telangana
              Oct 24, 2020
              Report
              Copy

              I had an issue 4 month back and I mailed the issue, Raised the issue on twitter, Called them, talk to every person who daily call me for HDFC Loan or to Increase my credit card limit.
              They have staff to call you daily on these promotional things but they don't have staff to resolve queries, neither they reply on mail not accepts call as they say "they are working with less people because of Covid".
              HDFC Bank customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                J
                Oct 24, 2020
                Resolved
                Report
                Copy
                Resolved

                I have purchased an AC by HDFC credit card with 5% cashback in 90 days offer on 31st May 2020, around 147 days passed but still I have not received any cashback. It is a gross negligence or failure by HDFC Bank
                Oct 29, 2020
                Complaint marked as Resolved 
                Thank you so much, my cash back is received and there is no any issue
                HDFC Bank customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  S
                  Sanketk611
                  Oct 24, 2020
                  Report
                  Copy

                  I used my credit card to pay ₹12222 for Amazon shopping. I cancelled it and I got the refund message. When I check the credit card bill it still shows the amount due as ₹12222.
                  The refund was already returned to my credit card still they are not updating the bill.
                  HDFC credit card number ending with 0244.
                  HDFC Bank customer support has been notified about the posted complaint.
                  No response yet from HDFC
                  Helpful
                  Found this helpful?
                  1 Comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    S
                    sharanappagouda ayyanagoudra
                    Oct 24, 2020
                    Report
                    Copy

                    Address: HIMATHSIGKA Seide LTD KIADB AREA

                    I'm trying to connect my customer service from 1 month yet they are responding to service number to answer, but they call daily twice regarding personal loan, as same they don't have answer my complat .
                    So please consider my complat on HDFC credit card customer service.
                    HDFC Bank customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      J
                      Jeyabal Anthony
                      Oct 24, 2020
                      Report
                      Copy

                      Address: Goregaon (W)

                      Please let me know what is this ‘MiRevenue Hold through Gefu’ because ₹500.23 has been put on hold. I want to know the reason of this charge.
                      HDFC Bank customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        D
                        divyanshu gautam
                        from Mumbai, Maharashtra
                        Oct 24, 2020
                        Report
                        Copy

                        Address: Delhi

                        My name is divyanshu gautam.i have taken a personal loan for hdfc bank.my loan no is 56614254.I am not able to do loan at this time, because my financial condition is not good nor am I working now.But I will close the loan soon as soon as my condition is correct, but the collection agency is bothering me so much that I have been harassed.A girl harasses by calling and speaking every day.She does not call on the mobile number that I gave in my reference, she calls my relative and speaks to them also.He called my relative's phone number and then harasses them.pls stop all call & msg for my relatives.

                        This is the number from which the call comes-
                        [protected], [protected], [protected], [protected], e.t.c
                        HDFC Bank customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          S
                          Saylee Neral
                          from Ahmedabad, Gujarat
                          Oct 23, 2020
                          Report
                          Copy

                          I had paid the merchant (Metro Shoes Ltd) for an online order via Google pay on 1st August 2020. The transaction failed but amount of Rs.1605.50 got deducted from my account.I contacted the merchant and they mentioned that it was a transaction failure and they didn't receive the payment. They even shared the screenshot of their payment gateway. Then I contacted HDFC Bank customer service regarding the same explaining the issue along with the merchant's screenshot. But they haven't reversed my money yet.HBL=[protected]' Web - UPI - UPI - UPI Transaction Dispute
                          HDFC Bank customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            R
                            Roshan1985
                            Oct 23, 2020
                            Report
                            Copy

                            I had hdfc moneyback creditcard since long as there was no annual fees for life time.

                            After that HDFC representative had suggested to upgrade creditcard to hdfc regalia creditcard and at that time he/she had committed that there will be no any annual charges for a life time.

                            Now, last momth I have been charged for annual fees around rs. 2500. As hdfc representative have already committed that up gradation and than annual fees will not be charged though hdfc has charging annual fees in last month statement. This is really unbefitting and such false promises wont be acceptable. I also talked with my phone banker Mr. Parth Shukla but he also has denied because he dont get any response from management. Also, i have visited nearest branch and talked to creditcard customer care but till date no any solution has been given.

                            I am a customer of hdfc since 2009 but till date no such incident has been faced. Kindly look into the matter and do the needful at the earliest.
                            HDFC Bank customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              M
                              mageshwaran92
                              Oct 23, 2020
                              Report
                              Copy

                              There is a service charge with description "ISAQMC" 250rs every quarter is detected from my account. I checked in google there it is mentioned like it is detected for maintenance charges DEMAT/ MUTUAL FUNDS. I initiate to close my Demat and mutual fund account 2 years. I not even brought a single share. Then why i have to pay maintenance charges. Total cheating.
                              HDFC Bank customer support has been notified about the posted complaint.
                              Please take necessary steps to stop detecting money without my consent
                              I called your customer care executives, Picked by Sundar, Balamurugan, Littleflower. None of them is resolving my query they simply told like the will transfer to another department and the call got disconnected eventually. Pathetic service. I am still losing my amount for no reason. Please provide a proper justification.
                              Helpful
                              Found this helpful?
                              2 Comments
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                G
                                Gauri0911
                                Oct 23, 2020
                                Report
                                Copy

                                It’s been over 120 days and i haven’t received 6000 cashback
                                HDFC Bank customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  J
                                  Jauharudheen
                                  Oct 23, 2020
                                  Resolved
                                  Report
                                  Copy
                                  Resolved

                                  Unblock my UPI

                                  Hai this is Jauharudheen, I had blocked debit card and net banking and UPI transactions due to misuse of my savings account, as the problem sorted out I raised a request at bank to unblock net banking and UPI and for a new debit card. I got a new debit card and it is working and net banking is unblocked and able to transact. But am not able to send money via UPI transaction such as phone pe, Paytm, google pay, etc. Since my UPI is not unblocked...
                                  Helpful
                                  Found this helpful?
                                  2 Comments
                                  Report
                                  Copy
                                  G
                                  Gajendra Siva
                                  from Coimbatore, Tamil Nadu
                                  Oct 23, 2020
                                  Report
                                  Copy

                                  Address: Coimbatore

                                  Dear sir/maam,

                                  In this current bill statement, the amount of 7925.48 (20/10/2020) rs has been charged..

                                  So i want to know, what is this and why is it added in my current bill..

                                  So please help me in this and send me clarification for further to associate with credit card services..

                                  Attachment is attached for your reference..

                                  Regards
                                  Gajendra Prasath S
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    S
                                    Shree Vinothkumar
                                    Oct 23, 2020
                                    Report
                                    Copy

                                    One assist as took a renewal payment of rs. 2000/- from my account in 2016, which was cancelled by me within a week along with the membership. Suddenly after 4 years, in October 2020 in this pandemic situation, without giving prior notice they took 1000+2999+GST from my credit card. When I contacted the customer care, they are stating the membership was took in 2016 for 2 years.They didn't contacted me in 2018 about this, suddenly they used my credit card without my permission.It's almost a week now, no one is responded to my query. One assist used my card without my knowledge then how come they give protection.
                                    When I contacted the HDFC Bank, they are informing, one assist can cancel and I can question only one assist. Asking me to file a complaint in -person to the Bank branch .From Bank side also I didn't get any help till now.
                                    One Assist and Hdfc Bank cheated money from me in this Pandemic situation
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      A
                                      Abhilash91
                                      Oct 23, 2020
                                      Report
                                      Copy

                                      Address: Kormangala BANGALORE 560034,9632947788

                                      Hi my name is Abhilash which I'm holding my account in Hdfc bank Agra lake branch in Bangalore...in moritorum period they charged the ecs amount that I have asked but they have told it's common I have lost my job finally paid that amount also now this month simply they have charged 590rs Its my salary account..evry time this happens with this bank
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      I have a letter from IDFC bank which they have given a proof but this Hdfc bank is not responding properly I have lost above 2000rs in moritorum period
                                      Helpful
                                      Found this helpful?
                                      1 Comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit