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Updated: Dec 16, 2025
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HDFC Bank reviews & complaints page 326

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R
Ramana Murthy Pulata
from Kollam, Kerala
Oct 12, 2020
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Hi Team,
My IMPS transaction worth 100000 rupees failed on 09/10/2020 due to timed out at beneficiary's bank which is SBI. We have checked with SBI branch and they are saying they did not receive any request with specified reference number. It's been 4 days now when I did this transaction. Could you please help me out to resolve the issue.

Swami Naidu,
[protected]
Aug 14, 2021
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Oct 12, 2020
HDFC Bank Customer Care's response Dear Customer,

We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance
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    R
    reflexgaming
    Oct 12, 2020
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    Address: Ratnagiri
    Website: v1.hdfcbank.com

    I am trying to start my net banking for 69179964 customer id but after entering customer id the page showing error 'please input correct customer id' i had opened my account in 2016 and i do not have any net banking kit at present. Please help.
    +1 photos
    Oct 13, 2020
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
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      M
      Mohit_9099
      Oct 11, 2020
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      I m apply fastag on 20 sep 2020 for my second car n after apply I receive mail to recharge done 200rs on first car fastag which I m not done I m apply second car fastag amount 500 rs n 200 for security n 300 wallet balance so I haven't receive new fastag n automatically recharge of 200 which I'm not done so help with new apply fastag n track n any help plz
      HDFC Bank customer support has been notified about the posted complaint.
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        C
        Charan Narasimha
        Oct 11, 2020
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        Had made a transaction of Rs. 30, 000 with my ICICI debit card with a hospital. The hospital has then done a void sale on the same amount in order to cancel/refund my transaction. The amount is still not credited back to my icici bank account. Had a talk to ICICI and they say that the merchants Bank need to perform the reversal. Hence reaching out here. The merchants Bank is HDFC.
        I need the money urgently to pay hospital bills and hence raising a complaint here.
        HDFC Bank customer support has been notified about the posted complaint.
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        Sale and Void Sale receipt.

        Void Sale not reversed yet - Comment #3746626 - Image #0
        Reply
        Sale and Void sale Receipt

        Void Sale not reversed yet - Comment #3746627 - Image #0
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          G
          GULISTA bano
          Oct 11, 2020
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          Address: Jaunpur utter pardesh

          Please help no money transfer my account
          +1 photos
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            S
            sukhadm
            from Mumbai, Maharashtra
            Oct 11, 2020
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            Address: 114 palam vihar majitha road

            .Actually hdfc sanctioned a durebel loan for me under the conditions as mentioned below.
            1)Rate of interest 0%
            2) cash back up to 5%
            But
            1)Bank charge intrest @15% from me
            2)Not give any cash back
            3) Extra charges rs 531/-
            4) One more extra They charged me rs 258/ which is totally injustice with me.
            This all scam is done by sumeer and sahil who is bank representative and didn't provided me all dacuments so please take a suitable action and get me justice.
            HDFC Bank customer support has been notified about the posted complaint.
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              T
              tajayoo7
              Oct 11, 2020
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              I got a message from HDFC Bank stating that 'ALERT: Rs 999.00 spent via CREDIR Card.
              +1 photos
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                P
                Poornima96
                Oct 11, 2020
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                Netbanking Locked

                I've called HDFC customer support in May regarding a fraud transaction. They then blocked my Netbanking/UPI/Debit Card.
                Now when I called customer care again to unlock my Netbanking they asked me to go to the nearest bank which I did. They asked me to fill a form, I received a new debit card but still I am not able to access my Netbanking no matter how many times I reached out to Nearest bank and customer care.

                I would...
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                V
                vkstatus
                from Mumbai, Maharashtra
                Oct 11, 2020
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                Address: B-161 BATARI COLONY PARAMMITRA NAGAR NEHRU NAGAR LANDMARK-NEAR INDUS PUBLIC SCHOOL KORBA PALI ROAD DIPKA KORBA

                Rs.7890 was deducted from the account no.[protected]. Please refund the amount
                HDFC Bank customer support has been notified about the posted complaint.
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                  G
                  Goatee
                  Oct 11, 2020
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                  Personal Loan

                  Hi,

                  Personal Loan A/c no 62960920
                  Ref no. : LRN/25092020/22803
                  Letter dated 25/09/2020
                  Loan amount : 25, 23, 358.53/-

                  With reference to above, I've received a notice from Advocate Amit Kumar, saying my Personal Loan is being recalled and to pay the full amount of the loan.

                  I had applied for a moratorium on the loan from June to August 2020, which the bank is not responding...
                  +1 photos
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                  H
                  Harshini04
                  Oct 10, 2020
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                  Hi
                  I am Harshini and I have been charged rs 1899 on my credit card ending 2246 without my consent. I would like to deactivate this plan as I am not interested in this plan and I want the refund for the same.

                  Thank you
                  HDFC Bank customer support has been notified about the posted complaint.
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                    H
                    Harshini04
                    Oct 10, 2020
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                    Hi
                    This is Harshini and I have been charged with one assets membership fee from my credit card ending with 2246 without my consent. I am not interested in this plan. Kindly deactivate the plan and refund the amount.

                    Thank you
                    HDFC Bank customer support has been notified about the posted complaint.
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                      S
                      Shubham Negi
                      from New Delhi, Delhi
                      Oct 10, 2020
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                      I had purchased IPhone XR and there is a cashback of Rs 4000. I made the payment through HDFC card. Kindly help
                      +1 photos
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                      They didn’t call me at yet. Kindly sort out my problem
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                        P
                        Purandar Barman
                        Oct 10, 2020
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                        Under redemption section for points of my debit card, my Debit Card Promotional CashBack Points is shown as negative.
                        Attached the snap for reference. Account number is in the snapshot.
                        +1 photos
                        HDFC Bank customer support has been notified about the posted complaint.
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                          A
                          Amit_2005
                          Oct 10, 2020
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                          Address: Pimpri chinchwad pune

                          Hello,
                          My customer ID is[protected].
                          Vehicle No. is MH14DX8855

                          On 22th of Sept, l travelled from Karad to Pune and travelled through three fastag toll plazas
                          Of these three the amount was as following
                          The first one from Tasawade toll rs 75
                          Second one anewadi rs 65
                          Third one Khed Shivapur rs 95

                          All the barriers opened and there was no problem at the toll plazas
                          I received the message for the all toll deducted on 22 sept
                          Then, I received a fourth message that rs 190 was deducted for entry adjustment on 24 sept. I have not traveled anywhere on that day.

                          I have no clue about the 190 entry adjustment amount.
                          It seems the excess amount has been deducted from my account.

                          I have written to mail to fastag.[protected]@insolutionsglobal.com for refund.

                          No reply.

                          Please, take action
                          HDFC Bank customer support has been notified about the posted complaint.
                          Oct 19, 2020
                          Updated by Amit_2005                           Hello,
                          The Rs. 11.75 is refunded on 15 Oct 2020 after complaint.

                          I am not able to understand that Fastag Team has deducted Rs 190 As Adjustment entry without travel on 24 Sept 2020.
                          Why Full refund not happening ?

                          I have written to mail to fastag.[protected]@insolutionsglobal.com for refund.

                          No reply.

                          Please, take action
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                            K
                            Karthi Manick
                            Oct 10, 2020
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                            Dear Sir/Madam

                            last week I applied for a Personal loan o[censored]p to RS 350000 at ROI-10.75% for 24 months tenure. your Bank offers wrongly putted 60 month tenure in application. Now your officers are calling me at compelling for 60month tenure. and blackmailing if you are not taking loan i will put in black mark in cibil score.
                            The way of talking to your officer is not good and I am not interested in your bank for a loan top up

                            kindly stop my loan process. loan application number and your blackmailed executive number given below.

                            application number[protected]

                            your executive number who are blackmailed-[protected].

                            kindly take action

                            regard.

                            karthi.M
                            HDFC Bank customer support has been notified about the posted complaint.
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                              2
                              2017jay
                              from Delhi, Delhi
                              Oct 10, 2020
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                              Amount is Hold under credit card lien

                              I have credit card with the same bank im working.as i didnt pay last months min due due to personal reason my salary a/c (hdfc bank a/c )is marked lien by hdfc collection team without my knowledge . no communication they given before marking lien. since im not in a position right now to pay full but will pay every month due regularly. i escalated to nodal officer but still they didnt removed lien from my a/c . even i have personal loan emi...
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                              S
                              shridhar dodewar
                              Oct 10, 2020
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                              I post credit card closer form through speed post date 1/10/2020 and my form reached in date 5/10/2020 and today is 10/10/2020 they not send me any confirmation mail to receiving letter,
                              Even without my permission they reissue new credit card and that card is shown as Active card also display Total Unbilled Debits is INR 15, 648.33
                              even i am not getting any credit card from HDFC and i am not using credit card,
                              My request is that please clarify above Unbilled Debits and provide my credit card closer status ASAP

                              please find attachment:
                              -----
                              1) speed post consignment number is EM[protected]IN
                              2) Active card display in my Account
                              3) credit card closer form
                              +2 photos
                              HDFC Bank customer support has been notified about the posted complaint.
                              Oct 10, 2020
                              Updated by shridhar dodewar                               Please find the extra info
                              Name of the card: S NARESH DODEWAR

                              Name of the card holder: SHRIDHAR NARESH DODEWAR

                              Card No.: [protected]
                              Mob No : [protected]
                              emilId : [protected]@gmail.com
                              Nov 02, 2020
                              Updated by shridhar dodewar                               I have raised my complaint Oct-10-2020 but not reply from HDFC credit division,
                              if i raised my complaint before 1 month they not take any action what is the use Of this Consumer Complaints forum. if you people not handle from your end only this platform to display complaint
                              and comments thats why we raised here our complaint .
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                                M
                                MD ASHRAF HUSSAIN
                                Oct 9, 2020
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                                Dear sir,
                                It is very sad to say to Sir that on the date-07/10/2020 of 2000 withdrawal from the ATM of State Bank of India, the transmission time was out but the rupee was deducted from my account and I did not even give the slip from the ATM.
                                Sending transaction details
                                I request you to please return the money deducted from my account to me.

                                Date of Transaction-07/10/2020
                                Ref. No-[protected]
                                Deducted amount-2000/. (two thousands only)

                                yours faithfully
                                MD ASHRAF HUSSAIN
                                Mobile no-[protected]
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  K
                                  Kaustubh Hullenauru
                                  Oct 9, 2020
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                                  Address: Solapur, Maharashtra

                                  Dear Team,

                                  I have bought 2 products of:-

                                  1. Loan no. [protected]
                                  Amount 2068
                                  2. loan no. [protected]
                                  Amount 2444
                                  I have applied for DCEMI Moratorium in month of June for June to August.
                                  Pfa for Screenshot of online applied request.
                                  Now I have one shot cleared all pending EMI's,
                                  And Now my HDFC Saving Account balance is showing -7800 rs. as bounce charges.
                                  Please do the Needful.

                                  Regards,
                                  Kaustubh Hullenauru
                                  [protected]
                                  [protected]
                                  +2 photos
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