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2.9
Updated: Dec 16, 2025
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HDFC Bank reviews & complaints page 326

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A
Ashis S
Oct 12, 2020
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I had made a payment with Aditya Birla insurance using my HDFC Debit card on Sep 1. Due to issues, I requested the recipient Aditya Birla to cancel my transaction. They agreed and processed the refund for the whole amount. On Oct 9, I received an SMS from "VD-HDFCBK" that the transaction has been reversed by ADITYABIRLA1187xxx that the amount has been reversed onto my debit card. I received the message at[protected]:11:21:45. However the money is not credited into my account till today.
HDFC Bank customer support has been notified about the posted complaint.
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    T
    trushal20130
    Oct 12, 2020
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    Cancellation of One Assist Membership
    I am a HDFC bank credit card holder . The bank has auto debited Rs. 1399/- from my credit card number ending with 3647 without my concern on date:04/10/2020. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of Rs.1399/-
    Oct 15, 2020
    Complaint marked as Resolved 
    +912268930201 This number call me 28 sep 2020 at 4:45pm and Told me benefits about my card and after recive my credit card I check my creditcard online and there is no any Unnecessary charges but on 4 October 2020 I got message that Dear Cardmember, OneAssist membership fee has been debited on your card ending 3647. Membership will be processed and Welcome kit dispatched shortly.so i dont know how that services is activated but i dont want this services and give me refund my 1399 rupess as soon as possible. It's been 3 days but not valid response from your bank.
    HDFC Bank customer support has been notified about the posted complaint.
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      N
      Nirlok Parmar
      Oct 12, 2020
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      My transaction was failed and amount was deducted from my account during POS trasaction .

      I had attached screenshot of the transaction with this email.

      Request to help
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        R
        Ramana Murthy Pulata
        from Kollam, Kerala
        Oct 12, 2020
        Resolved
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        Resolved

        Hi Team,
        My IMPS transaction worth 100000 rupees failed on 09/10/2020 due to timed out at beneficiary's bank which is SBI. We have checked with SBI branch and they are saying they did not receive any request with specified reference number. It's been 4 days now when I did this transaction. Could you please help me out to resolve the issue.

        Swami Naidu,
        [protected]
        Aug 14, 2021
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Oct 12, 2020
        HDFC Bank Customer Care's response         Dear Customer,

        We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

        -Anay
        HDFC Bank Customer Assistance
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          R
          reflexgaming
          Oct 12, 2020
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          Resolved

          Address: Ratnagiri
          Website: v1.hdfcbank.com

          I am trying to start my net banking for 69179964 customer id but after entering customer id the page showing error 'please input correct customer id' i had opened my account in 2016 and i do not have any net banking kit at present. Please help.
          +1 photos
          Oct 13, 2020
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
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            M
            Mohit_9099
            Oct 11, 2020
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            I m apply fastag on 20 sep 2020 for my second car n after apply I receive mail to recharge done 200rs on first car fastag which I m not done I m apply second car fastag amount 500 rs n 200 for security n 300 wallet balance so I haven't receive new fastag n automatically recharge of 200 which I'm not done so help with new apply fastag n track n any help plz
            HDFC Bank customer support has been notified about the posted complaint.
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              C
              Charan Narasimha
              Oct 11, 2020
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              Had made a transaction of Rs. 30, 000 with my ICICI debit card with a hospital. The hospital has then done a void sale on the same amount in order to cancel/refund my transaction. The amount is still not credited back to my icici bank account. Had a talk to ICICI and they say that the merchants Bank need to perform the reversal. Hence reaching out here. The merchants Bank is HDFC.
              I need the money urgently to pay hospital bills and hence raising a complaint here.
              HDFC Bank customer support has been notified about the posted complaint.
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              Sale and Void Sale receipt.

              Void Sale not reversed yet - Comment #3746626 - Image #0
              Reply
              Sale and Void sale Receipt

              Void Sale not reversed yet - Comment #3746627 - Image #0
              Reply
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                G
                GULISTA bano
                Oct 11, 2020
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                Address: Jaunpur utter pardesh

                Please help no money transfer my account
                +1 photos
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                  S
                  sukhadm
                  from Mumbai, Maharashtra
                  Oct 11, 2020
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                  Address: 114 palam vihar majitha road

                  .Actually hdfc sanctioned a durebel loan for me under the conditions as mentioned below.
                  1)Rate of interest 0%
                  2) cash back up to 5%
                  But
                  1)Bank charge intrest @15% from me
                  2)Not give any cash back
                  3) Extra charges rs 531/-
                  4) One more extra They charged me rs 258/ which is totally injustice with me.
                  This all scam is done by sumeer and sahil who is bank representative and didn't provided me all dacuments so please take a suitable action and get me justice.
                  HDFC Bank customer support has been notified about the posted complaint.
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                    T
                    tajayoo7
                    Oct 11, 2020
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                    I got a message from HDFC Bank stating that 'ALERT: Rs 999.00 spent via CREDIR Card.
                    +1 photos
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                      P
                      Poornima96
                      Oct 11, 2020
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                      Netbanking Locked

                      I've called HDFC customer support in May regarding a fraud transaction. They then blocked my Netbanking/UPI/Debit Card.
                      Now when I called customer care again to unlock my Netbanking they asked me to go to the nearest bank which I did. They asked me to fill a form, I received a new debit card but still I am not able to access my Netbanking no matter how many times I reached out to Nearest bank and customer care.

                      I would...
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                      V
                      vkstatus
                      from Mumbai, Maharashtra
                      Oct 11, 2020
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                      Address: B-161 BATARI COLONY PARAMMITRA NAGAR NEHRU NAGAR LANDMARK-NEAR INDUS PUBLIC SCHOOL KORBA PALI ROAD DIPKA KORBA

                      Rs.7890 was deducted from the account no.[protected]. Please refund the amount
                      HDFC Bank customer support has been notified about the posted complaint.
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                        G
                        Goatee
                        Oct 11, 2020
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                        Personal Loan

                        Hi,

                        Personal Loan A/c no 62960920
                        Ref no. : LRN/25092020/22803
                        Letter dated 25/09/2020
                        Loan amount : 25, 23, 358.53/-

                        With reference to above, I've received a notice from Advocate Amit Kumar, saying my Personal Loan is being recalled and to pay the full amount of the loan.

                        I had applied for a moratorium on the loan from June to August 2020, which the bank is not responding...
                        +1 photos
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                        H
                        Harshini04
                        Oct 10, 2020
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                        Hi
                        I am Harshini and I have been charged rs 1899 on my credit card ending 2246 without my consent. I would like to deactivate this plan as I am not interested in this plan and I want the refund for the same.

                        Thank you
                        HDFC Bank customer support has been notified about the posted complaint.
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                          H
                          Harshini04
                          Oct 10, 2020
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                          Hi
                          This is Harshini and I have been charged with one assets membership fee from my credit card ending with 2246 without my consent. I am not interested in this plan. Kindly deactivate the plan and refund the amount.

                          Thank you
                          HDFC Bank customer support has been notified about the posted complaint.
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                            S
                            Shubham Negi
                            from New Delhi, Delhi
                            Oct 10, 2020
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                            I had purchased IPhone XR and there is a cashback of Rs 4000. I made the payment through HDFC card. Kindly help
                            +1 photos
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                            They didn’t call me at yet. Kindly sort out my problem
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                              P
                              Purandar Barman
                              Oct 10, 2020
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                              Under redemption section for points of my debit card, my Debit Card Promotional CashBack Points is shown as negative.
                              Attached the snap for reference. Account number is in the snapshot.
                              +1 photos
                              HDFC Bank customer support has been notified about the posted complaint.
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                                A
                                Amit_2005
                                Oct 10, 2020
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                                Address: Pimpri chinchwad pune

                                Hello,
                                My customer ID is[protected].
                                Vehicle No. is MH14DX8855

                                On 22th of Sept, l travelled from Karad to Pune and travelled through three fastag toll plazas
                                Of these three the amount was as following
                                The first one from Tasawade toll rs 75
                                Second one anewadi rs 65
                                Third one Khed Shivapur rs 95

                                All the barriers opened and there was no problem at the toll plazas
                                I received the message for the all toll deducted on 22 sept
                                Then, I received a fourth message that rs 190 was deducted for entry adjustment on 24 sept. I have not traveled anywhere on that day.

                                I have no clue about the 190 entry adjustment amount.
                                It seems the excess amount has been deducted from my account.

                                I have written to mail to fastag.[protected]@insolutionsglobal.com for refund.

                                No reply.

                                Please, take action
                                HDFC Bank customer support has been notified about the posted complaint.
                                Oct 19, 2020
                                Updated by Amit_2005                                 Hello,
                                The Rs. 11.75 is refunded on 15 Oct 2020 after complaint.

                                I am not able to understand that Fastag Team has deducted Rs 190 As Adjustment entry without travel on 24 Sept 2020.
                                Why Full refund not happening ?

                                I have written to mail to fastag.[protected]@insolutionsglobal.com for refund.

                                No reply.

                                Please, take action
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                                  K
                                  Karthi Manick
                                  Oct 10, 2020
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                                  Dear Sir/Madam

                                  last week I applied for a Personal loan o[censored]p to RS 350000 at ROI-10.75% for 24 months tenure. your Bank offers wrongly putted 60 month tenure in application. Now your officers are calling me at compelling for 60month tenure. and blackmailing if you are not taking loan i will put in black mark in cibil score.
                                  The way of talking to your officer is not good and I am not interested in your bank for a loan top up

                                  kindly stop my loan process. loan application number and your blackmailed executive number given below.

                                  application number[protected]

                                  your executive number who are blackmailed-[protected].

                                  kindly take action

                                  regard.

                                  karthi.M
                                  HDFC Bank customer support has been notified about the posted complaint.
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                                    2
                                    2017jay
                                    from Delhi, Delhi
                                    Oct 10, 2020
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                                    Amount is Hold under credit card lien

                                    I have credit card with the same bank im working.as i didnt pay last months min due due to personal reason my salary a/c (hdfc bank a/c )is marked lien by hdfc collection team without my knowledge . no communication they given before marking lien. since im not in a position right now to pay full but will pay every month due regularly. i escalated to nodal officer but still they didnt removed lien from my a/c . even i have personal loan emi...
                                    +1 photos
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