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HDFC Bank Complaints & Reviews

2.9
Updated: Oct 4, 2026
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HDFC Bank reviews & complaints page 326

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B
Bishwajeet Chowdhury
from Delhi, Delhi
Jan 19, 2021
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Address: MUMABAI

Closed all loan against hdfc credit card no [protected] but still it s shown in my cibil, it effects my borrowing capacity of my car loan kindly resolved

ph no [protected]
card no [protected]
bank -hdfc
HDFC Bank customer support has been notified about the posted complaint.
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    R
    Raghavan Iyer
    from Chennai, Tamil Nadu
    Jan 19, 2021
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    Address: 7, TL Raghupathy Street, Radha Nagar, Chromepet, Chennai 600044

    I am S Raghavan Iyer, aged 58 years.

    This is regarding my credit card with number ending with 0807.

    Due to the lock down, I lost my livelihood, and I have an outstanding amount against the card. I had to change my residence to reduce the rent.

    I could not update the bank regarding change of residence and address. But I have responded to each and everu phone call from the bank,

    Now, the bank's agent is harassing my brother-in-law because I an not available at the previous address. Even after I updated the bank's agent about my new address, He continue to harass my brother-in-law.

    The bank's agent threatens to harass my brother-in-law if I don't pay.

    I pray that the bank's gent be stopped from harasing my brother-in-law and his family/
    HDFC Bank customer support has been notified about the posted complaint.
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      J
      Jayask18
      Jan 19, 2021
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      Address: 759, ITC Centre Anna Salai Chennai - 600002

      I am staying for a longer period abroad and my indian number was not going to be active.
      So i visited my nearest branch in india and updated my number to my international number after confirming from the bank that i can receive otps on my international number.
      However after coming over here i am not receiving any otps on my international number after multiple retries
      I am struggling to do any transaction due to this.
      HDFC Bank customer support has been notified about the posted complaint.
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        J
        Jayask18
        Jan 19, 2021
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        Address: 759, ITC Centre, Anna Salai, Chennai, Tamil Nadu 600002, India

        I am staying for a longer period abroad and my indian number was not going to be active.
        So i visited my nearest branch in india and updated my number to my international number after confirming from the bank that i can receive otps on my international number.
        However after coming over here i am not receiving any otps on my international number after multiple retries.
        I have been struggling to do any transactions due to this.
        HDFC Bank customer support has been notified about the posted complaint.
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          T
          Tharvesh
          Jan 18, 2021
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          I have detection of Rs. 590 once in every three months. I have approached the bank several times and they couldn't solve the issue and stop my deductions.
          HDFC Bank customer support has been notified about the posted complaint.
          Feb 20, 2021
          Updated by Tharvesh
          Not yet resolved. no use of just notifying HDFC.
          Till this time of writing my complaint was not resolved even though u mentioned as "HDFC Bank customer support has been notified about the posted complaint"
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            I
            Ishan Soni
            from Delhi, Delhi
            Jan 18, 2021
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            I recently got my fastag acc and then travelled from indore to bhopal. Payments were nice but the other day i got a notifiaction that u have been debited by 371rs for adjustment entry. I dont get the deduction. Pls take this form into action asap.
            HDFC Bank customer support has been notified about the posted complaint.
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              K
              Karthik493
              Jan 18, 2021
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              Hi Team,

              I have applied for a hdfc fastag on Dec 27th 2020 and the application reference number is HR[protected]. Till now it hasn't been delivered and i have no clue whom to reachout. When i call my relationship manager it always say busy. Please help me to deliver the fastag ASAP. Please let me know if you need any more information to process my request.

              Thank you
              HDFC Bank customer support has been notified about the posted complaint.
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                S
                sushant chandratre
                from Nashik, Maharashtra
                Jan 18, 2021
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                I had Ordered a Product from Moglix.com on EMI on my Credit Card.
                But due to their Delay in Updating the status i had cancelled the product. This happened twice. The amount deducted from my Card was credited back by Moglix. But now when i checked the statement its showing the same amount was deducted both of the time from my account right after it was credited under the name of MER EMI, LOAN PRECL.
                AS per the Loan Detail in Credit Card Tab both the EMI has been closed. Detail of the cancellation of the product and its EMI is as follow .
                1st ORDER placed on[protected] Cancelled on 5-1-2021 IMG attached
                2nd ORDER placed on 6-1-2021 Cancelled on 9-1-2021 IMG attached
                Now the amount Debited under the name of Loan is showing in my Unbilled amount of Credit Card.
                its a sincere Request from me to Please resolve the Problem.
                Thank you.
                HDFC Bank customer support has been notified about the posted complaint.
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                  T
                  tannysngh
                  from Bengaluru, Karnataka
                  Jan 18, 2021
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                  My New NPS account is currently frozen and I am not able to contribute

                  Account date: 15-Jan-2020
                  Status: Frozen as KYC verification pending/rejected/Employer Confirmation pending
                  PRAN:[protected]

                  Please do the needful at the earliest.
                  I am not able to locate any customer care number to raise this directly with HDFC.
                  HDFC Bank customer support has been notified about the posted complaint.
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                    A
                    Ashish8826
                    from Delhi, Delhi
                    Jan 18, 2021
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                    I did a transaction on 7th January on smart buy via hdfc debit card money got debited from my card but the order was failed. I bought 1750rs Amazon Gift Voucher from smartbuy also order not showing in the order history.
                    I tried many times to contact hdfc customer support but they disconnect my call.
                    I already sent mail to HDFC and GYFTR but still my issue in pending it's almost 10 days over now.

                    Transaction Reference No. 936376
                    Mobile:- [protected]

                    Thanks,
                    Ashish kumar
                    HDFC Bank customer support has been notified about the posted complaint.
                    Feb 06, 2021
                    Updated by Ashish8826
                    Still they not credited my refund . What to do ? Its almost one month over now. Their customer executive making only excuses but not resolving my issue. If they will not refund my money till Tuesday then i have to forward my issue to RBI.
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                      Y
                      Yokesh Yok
                      from Calicut, Kerala
                      Jan 18, 2021
                      Resolved
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                      Resolved

                      Yesterday night around 1AM there was an unauthorized transaction made on my credit card ending 4878. SMS I received was "ALERT:Rs.329.00 spent via CREDIT Card xx4878 at AMAZON1258399 on[protected]:01:12:27 without PIN/OTP.". Card was with me, and I have checked all the amazon accounts where this card was linked, but there were no transactions made, even though it says "AMAZON1258399".
                      Amazon gets my OTP for a transaction even less than Rs.100, but this transaction didn't get the OTP. This is surely a fraud unauthorized transaction. Looking for proper resolution to my complaint.
                      Jan 19, 2021
                      Complaint marked as Resolved 
                      I'm sorry. I found the reason why & how it happened. I used my card for subscribing Amazon prime for my friend's account. But it was set (somehow) as auto-renewal, so it took amount on my card automatically. Even my friend didn't know this auto-renewal happened, he just got message regarding this and then he informed me.
                      HDFC Bank customer support has been notified about the posted complaint.
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                        S
                        Sunil84
                        from Hyderabad, Telangana
                        Jan 18, 2021
                        Resolved
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                        Resolved

                        Address: Hyerabad
                        Website: www.hdfcbank.com

                        HDFC sales guy has a sold me a credit card, during the purchase he informed me that there won't be any charges on my card but now when I called the HDFC costumer care they have informed me that there will be an annual fee on the card but I was informed by sales guy that there will be zero fee on my card.
                        This is plain cheating and I want my charges to be waived if not possible I want my card to be closed before the charges are levied.
                        My registered No: [protected]
                        Jan 23, 2021
                        Complaint marked as Resolved 
                        Issue Resolved in very quick time. Thank you.
                        HDFC Bank customer support has been notified about the posted complaint.
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                          V
                          Vivek999star
                          from Delhi, Delhi
                          Jan 17, 2021
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                          I made a payment of HDFC card ending with 3592 of Rs.3 0080 thorough CRED app which shows different HDFC card ending with 3493 and shown my statement I made a payment on the wrong credit card which is 3493
                          HDFC Bank customer support has been notified about the posted complaint.
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                            H
                            Harihar Chavali
                            Jan 17, 2021
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                            Hi Team,

                            I made a recharge of INR 1000 to my HDFC Fastag Wallet with ID [protected] and the transaction was successful with the following details:
                            POS TID: 76008706/E
                            Ref:[protected]

                            However, the amount is not reflecting in my wallet and in general, I'm facing issues with recharging my HDFC Fastag wallet as the payment options (which are narrowed down to very few) barely work and even when they work, they result in issues like this wherein HDFC very conveniently deducts funds and yet never updates our profiles. Not sure if this has anything to do with the fact that I don't have an HDFC account and yet unfortunately had to go with HDFC as the Fastag vendor, which is my car showroom's doing by the way.

                            Please help or suggest if I could better go with competent Fastag vendors like ICICI or PayTM or Bank of Baroda etc., in case HDFC is not really able to seamlessly handle Fastag.

                            Thank you!
                            HDFC Bank customer support has been notified about the posted complaint.
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                              P
                              Pooja Lakhera
                              from Delhi, Delhi
                              Jan 16, 2021
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                              This is in reference to the transaction made in my account under the header of depository charges; without any intimidation by the hdfc bank.

                              Kindly be informed that an amount of rs 885.00/- was deducted from my savings/salary account on 15 jan 2021 under the name of depository charges dec-2020.

                              Kindly refund this amount.
                              HDFC Bank customer support has been notified about the posted complaint.
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                                R
                                Ranisati
                                from Kolkata, West Bengal
                                Jan 16, 2021
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                                DATE: 16.01.2021
                                TIME:2.00 PM TO 4.00PM
                                Unable to make GST payment without OTP received in our registered mobile number. Failed 4 times because OTP not received on time and user timed out. We have been facing this problem for the last 1 month and making payment through HDFC Bank is becoming tedious job.
                                Please take necessary steps against the bank to rectify the server issue.
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  M
                                  mayank_89
                                  from Mumbai, Maharashtra
                                  Jan 16, 2021
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                                  I had applied online for Fastag from your portal on 05/12/2020.
                                  HFR01705814

                                  It was also informed that the fastags will be delivered within 7 working days . But till date the same has not been received .
                                  I am already call to customer care and mail but no any valid reason provide by Fastag customer care Team.

                                  [protected]@hdfcbank.com

                                  This is a very pathetic case of inordinate delay .
                                  Kindly do the needful urgently.
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Jan 25, 2021
                                  Updated by mayank_89
                                  Still no any update received by bank.
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                                    A
                                    anikkket
                                    from Mumbai, Maharashtra
                                    Jan 16, 2021
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                                    Resolved

                                    Address: Vashi, Navi Mumbai

                                    I had made an IMPS transaction of Rs. 50, 000 to a beneficiary from Union Bank of India on 15th Jan 2021.
                                    The amount was debited from my account but did not get credited into beneficiary account.
                                    IMPS reference number is :[protected]
                                    Jan 17, 2021
                                    Complaint marked as Resolved 
                                    Got the amount refunded into my account
                                    HDFC Bank customer support has been notified about the posted complaint.
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                                      N
                                      Narayan Rao Kollu
                                      from Visakhapatnam, Andhra Pradesh
                                      Jan 16, 2021
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                                      Address: SAI PRIYA HEIGHTS, D-9 BADRADRI, BALAJI GARDENS, RRV PURAM,, NR. KUMARI KALYANA MANDAPAM, SIMHACHALAM RD.

                                      Paid Rs.1500/- for fastag on 9.12.2020. but till todate i have not received fastag or information.

                                      I paid Rs.1500/- through HDFC bank online. and informed me that my fastag is being processed. but not yet received.

                                      Payment reference No.[protected] RAJPAZORPAY SOFTWARE.

                                      PLEASE SEE INTO THE MATTER AND EXPEDITE THE MATTER.

                                      K NARAYANA RAO
                                      [protected]
                                      HDFC Bank customer support has been notified about the posted complaint.
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                                        S
                                        sujits73
                                        from Mumbai, Maharashtra
                                        Jan 15, 2021
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                                        My fastag account got debited for toll on Mumbai Pune Highway and I was also asked to pay cash. So I had to pay 2 times.
                                        HDFC Bank customer support has been notified about the posted complaint.
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