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HDFC Bank Complaints & Reviews

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Updated: Mar 24, 2026
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HDFC Bank reviews & complaints page 327

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R
Romita Chatterjee
Oct 15, 2020
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HDFC Life Constant calls from various numbers

Dear Sir,
I wish to complain about constant calls from various numbers ([protected], [protected] and more) saying they are calling from the Policy Termination department of HDFC Life Insurance. The person told me that I had taken a policy in the year 2012 and paid a premium of Rs.50000/- towards the same, I was also given the policy number and told that since the policy has a lock in period of 3 years and I have paid the premium for...
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vamsiphanindra
Oct 15, 2020
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I have over paid an amount of 72458 on 14th October, 2020. HDFC net banking always shows the statement bill without any due. I tried calling Customer care but there was no response. This excess amount is not any small amount. So please consider my request for refund of excess amount.
HDFC Bank customer support has been notified about the posted complaint.
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    7
    7742393877
    Oct 15, 2020
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    Address: Jodhpur

    [protected]
    HDFC Bank customer support has been notified about the posted complaint.
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      ramya prabhakaran
      Oct 14, 2020
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      I am not able to do any transactions online at hdfc bank as the OTP is not being sent to my mobile number
      HDFC Bank customer support has been notified about the posted complaint.
      Dear Customer,

      We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

      -Anay
      HDFC Bank Customer Assistance
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        S
        Sameer Rehman
        Oct 14, 2020
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        Resolved

        Address: GAUR CITY - 2 SECTOR 16C

        My wife transfer the amount 20000/- from her HDFC savings account number [protected] on date 13 0ct 2020 around 4 pm to my Sbi saving account no [protected] (ifsc :sbin0017411), amount was debited from her hdfc account but not credited in my sbi account . Message status shows transaction time out . But now its almost 24 hrs since transaction failed but amount not yet reversed back in her account .
        Transaction ref no :[protected]
        Oct 14, 2020
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
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          S
          saura64
          from Hosur, Tamil Nadu
          Oct 14, 2020
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          Credit Card Outstanding not converted into EMI even after requesting for it

          Address: Mumbai HDFC Head Office

          The total outstanding on my HDFC CC card was Rs 209079 for Aug.

          I would have paid this bill in full however, i received a message from HDFC that i have an option to convert my credit card outstanding into an EMI for 24 months, (Please see the screen shot of the message received)

          HDFC Banking was not available because of Covid so i applied for this EMI conversion via message. (Please see the message sent from...
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          Kumudha Nalliah
          Oct 14, 2020
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          I have an HDFC Salary Account since last 10 years & using credit card also last 5-6 years & paying all the EMI, credit card on time but due to this pandemic situation unable to clear my credit card payment this time since Apr 2020, even I spoke to Bank multiple times to block my card & give me settelment option but they are not giving. I am paying my personal loan on time, loan on credit card on time even this COVID situation but bank is sucking the customer like anything they are putting interest on interest on credit card due but not providing settlement option.

          Last month Sep 25-27 I received a call from Vikaspuri Collection Dept with a name Puja, she harrased me alot, she spoke to my HR in my office almost torturing like anything. I complaint against her in HDFC bank but till date no action take. HDFC only wants money from their customer they dont want to resolve their problem. Her no. is [protected] & [protected] she called me & saying if you can't pay this amount you need to suicide with your family because you used bank amount & not returning. After listening all this I borrowed Rs.5, 600/-(Minimum amount told) & paid on 28 Sep, 2020.

          Now on 10th Sep, 2020, I was checking my account it was showing a negative balance of Rs.6, 489 when I complaint against this with bank they told this is hold by Collection dept for non payment of credit card due. I was totally shocked when last month I received call they told me to pay the minimum amount Rs.5, 600/- now I paid but now bank is saying this was Aug month due sep month due was Rs.12, 189/- . HDFC only cheating their customer wrong commitment everywhere they only want money.

          Complaint No. which are have done are [protected] & [protected].
          Please please give me solution
          HDFC Bank customer support has been notified about the posted complaint.
          Waiting for the solution
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            4
            43627444
            Oct 14, 2020
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            Address: nilasaila nagar

            One phone banker of hdfc bank given wrong information and took health insurence by me and i have loss my money
            HDFC Bank customer support has been notified about the posted complaint.
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              M
              ManishThakurr
              from Powai, Maharashtra
              Oct 14, 2020
              Jul 26, 2023
              This thread was updated on Jul 26, 2023
              Resolved
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              Resolved

              UPI Blocked

              I Had blocked my card, net banking, upi id because of some suspicious activity. Then i got a instant card, activated my card and net banking. But still i am facing issues while doing upi payments. But i am not able to send money via upi. I went to the nearest branch but they told me to call customer care and still i am not getting any help from customer care.
              I want you to unblock my upi id as soon as possible.

              Error...
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              K
              Krushna Dhokale
              Oct 14, 2020
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              Address: Parner, Ahmednagar, Maharashtra

              I have done with my full kyc before 10 days ago...but till my welcome kit not received yet... please give my welcome kit ASAP
              HDFC Bank customer support has been notified about the posted complaint.
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                M
                Myv
                Oct 13, 2020
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                Had made debit card transaction to merchant on 6.39 pm on10th oct 2020 but the store have not received the credit, want refund to my account as soon as possible Ref: POS541919XXXXXX9800 OPEN ROAD
                Ref no:036838 with amount of 12, 800
                It has been more than 48 hours but my account has not been refunded yet

                Hdfc Complaint number:2228319
                HDFC Bank customer support has been notified about the posted complaint.
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                  H
                  Harshini04
                  Oct 13, 2020
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                  Hi I have been charged with one assist service fee of -/1899 on my credit card ending 2246 without my consent. I am not interested in this service and I would like to cancel the service and I want a refund on the same.

                  Thank you
                  HDFC Bank customer support has been notified about the posted complaint.
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                    Shat2912
                    Oct 13, 2020
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                    Address: Udaipur

                    What the hell is this going on from HDFC Bank, they again hold my amount 146.37₹, even 1.5 months done but amout not return in my account and even not any statements given from bank side in passbook. I want my money back.
                    HDFC Bank customer support has been notified about the posted complaint.
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                      C
                      Cma Jagadeesh
                      Oct 13, 2020
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                      Hello sir
                      Please send me a copy of the "no objection certificate" for the settlement that was done on my hdfc bank credit card.
                      I would also request you to please clear my name from cibil as the settlement was successfully closed before the the end date. My details are mentioned below.

                      Name : Athukuri Venkata Rama Jagadeesh
                      Registered mobile number: [protected]
                      Contact n umber: [protected]
                      Mail : [protected]@gmail.com
                      Pan number : CAHPA3223J
                      HDFC Bank customer support has been notified about the posted complaint.
                      Hi Jagadeesh,

                      I'll ensure this is taken up promptly. Please click on https://bit.ly/2Lzhyn3 to submit the complete concern along with the last four digits of credit card. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                      -Anay
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                        G
                        Guju1
                        Oct 13, 2020
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                        I purchased Iphone 11 on[protected] and suppose to get cashback of Rs.5000 within 120days but didn’t received it yet. Kindly resolve this issue Asap.
                        HDFC Bank customer support has been notified about the posted complaint.
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                          J
                          JayChatur
                          Oct 13, 2020
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                          Resolved

                          Address: bamunara Purbachal, vill+po: bamunara, Durgapur-713212
                          Website: [email protected]

                          My name is Indrakala have been charged Rs.1899 on my HDFC Credit Card on[protected] without my permission. I want to cancel the unauthorized plan against my Card.

                          I have raised the same complaint since last year and I have raised request for refund process for concern period. And your team given the commitment for the refund process as well for deactivation, but it have resolved the issue with refund nor deactivation.

                          This year also i have faced the same issue and was an amount of rs 1299 got deducted from my account without my concern or prior knowledge. With dissatisfaction of your service and policies. Because of this reason i would like to cancel the account with you bank and refer to others.

                          Before cancellation i would like to have the refund for the year 2019 & 2020. If this have been done i will continue with your service.

                          Credit Card : HDFC - Ending with 9578
                          CONTACT NO: [protected]
                          Amount Charged : Rs.1899 + 1299

                          Please need immediate resolution and effective action...
                          Aug 7, 2021
                          Complaint marked as Resolved 
                          Verified Support
                          Oct 16, 2020
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          We regret the fact that you have had cause for complaint and we apologize for the inconvenience caused to you. We assure you that it is our endeavor to consistently deliver quality services at all times for our esteemed customers like you.

                          We treasure your relationship with the Bank, and look forward to a long and continued patronage.

                          Our team will respond to you in 5 working days on your registered email id.




                          -Nadia

                          HDFC Bank Customer Assistance
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                            S
                            saini_ankit7
                            Oct 13, 2020
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                            Resolved

                            I reported a fraudulent transaction in my account after which my account was locked. It has been 15 days, i have visited nearest branch twice, given written application, filled up few forms, but still it is not active. I am unable to access my salary, pay my loans and credit card bills
                            Aug 10, 2021
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Oct 13, 2020
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                            -Anay
                            HDFC Bank Customer Assistance
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                              P
                              Ponsingh91
                              from Chennai, Tamil Nadu
                              Oct 13, 2020
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                              Resolved

                              The hdfc bank has put a hold on my funds of rupees 2354.33 as mi revenue hold through gefu, ac number is
                              Account number: 1876*[protected]
                              Ifsc: hdfc0001876
                              Branch: Mahindra city
                              The customer service is not able to give any info on this.
                              First of all it's hard to reach customer service because it takes a alot of time and the ivr options are very difficult and tricky to navigate, after all the effort the customer service is not helpful
                              Aug 9, 2021
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Oct 16, 2020
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              We sincerely regret the inconvenience caused. This is not the experience we want you to have. Your query has been shared with the concerned team for further action. Our bank official will respond to your query shortly.

                              -Nadia
                              HDFC Bank Customer Assistance
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                                swethap0230
                                from Srinivaspur, Karnataka
                                Oct 13, 2020
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                                Resolved

                                Personal lon number:68667061. Never missed the payment since 1 year till now. Couldn't pay it on time just this month October. The HDFC recovery agents started harrassing me from the very next day of EMI date. It's just 6 days delayed for now and they didn't even spare when I was hospitalized. Now they have called my friends asking for payments. Such rude and harrassing behaviour from the bank which was never expected. I have emailed a complaint on 12th Oct just received an automated response. This type of Harrasment from HDFC would take people's life.
                                Aug 7, 2021
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Dear Customer,

                                We are working on your concern vide Ref ID:[protected] and will revert to you within 5 working days.

                                -Nadia
                                HDFC Bank Customer Assistance
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                                  Naveen Harsani
                                  from Bengaluru, Karnataka
                                  Oct 13, 2020
                                  Resolved
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                                  Resolved

                                  PayZapp team provided a coupon PAYZAPP150 for using on Grofers website but later denied honouring the cashback, the PayZapp Customer Care is pathetic and does not honour the cashback amount.

                                  Grofers is really cooperative, they provided the snapshot of the code applied on their website but even after that PAYZAPP team does not trust that email and they are very fraud Company and does not look for customer satisfaction. PayZapp is just behind looting innocent people.
                                  Oct 15, 2020
                                  Complaint marked as Resolved 
                                  Got the response back from Customer Care, and marking it resolved.
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Oct 14, 2020
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  We apologize for your recent experience. Kindly write to us with your registered details and issue details by going to this link http://bit.ly/2aJ9wGW . Do mention ref ID PZ[protected] in the comment box for us to be able to investigate and revert to you on your registered email ID with a resolution. 

                                  -Anay
                                  HDFC Bank Customer Assistance
                                  Still no response from Payzapp team,

                                  I've called up Payzapp team more than 15 times in last 10 days.
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