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HDFC Bank Complaints & Reviews

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Updated: May 26, 2026
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HDFC Bank reviews & complaints page 327

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K
Kumar@s
from Powai, Maharashtra
Oct 16, 2020
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I am using Hdfc salary account and some dispute transaction happened in my account and informed the same to Hdfc bank customer care they suggested and blocked the debit transactions/NetBanking and debit card. When I reached to bank to unblock the account they are not responding properly and not unblocking my account.
Aug 9, 2021
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Oct 17, 2020
HDFC Bank Customer Care's response
Dear Customer,

Thanks for connecting with us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to submit the details and elaborate on your query / concern along with your account number and name and address of the branch you had visited and date of visit. Please mention reference number TT[protected]for us to promptly respond to you via e-mail.

-Nadia
HDFC Bank Customer Assistance
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    srinivasa chakravarthy che
    Oct 16, 2020
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    Hi sir this ch srinivsa chakravarthy, I have a credit card with no:[protected], I was done my payment last week .without intimation my cad is blocked by collection team...please retrieve my card as early as possible ...please support in this situation of COVID-19...PLEASE SUPPORT...
    HDFC Bank customer support has been notified about the posted complaint.
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      srinivasa chakravarthy che
      Oct 16, 2020
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      Hi sir this ch srinivsa chakravarthy, I have a credit card with no:[protected], I was done my payment last week .without intimation my cad is blocked by collection team...please retrieve my card as early as possible ...please support in this situation of COVID-19...PLEASE SUPPORT...
      I received the letter on 20/09/2020, and I was done payment on the same day of amount 40000/-...but my card was blocked...please solve my problem
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Oct 18, 2020
      HDFC Bank Customer Care's response
      Dear Customer,

      We are working on your concern vide Ref ID:[protected] and will revert to you within 4 working days.

      -Nadia
      HDFC Bank Customer Assistance
      Nov 05, 2020
      Updated by srinivasa chakravarthy che
      Its not retrieved please retrieve the card...
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        S
        Sumankumar9944
        Oct 16, 2020
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        I purchased an iphone -11 on 26 june order id SLE017EC1298172 with emi of 6 months it has been over 120 days i didn’t receive 6000 cashback which was offered to me .my account no is [protected]
        And emi is :8218898 .can you please check and reply!
        HDFC Bank customer support has been notified about the posted complaint.
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          Ashish Bangur
          Oct 16, 2020
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          Address: Mumbai

          Highly irresponsible behaviour by Sriraj Ghadge of HDFC bank, I head approached by their agent who claim to be from HDFC bank amd lured me to do BT of my high interest rates PL but after taking all document and not understanding the details they rejected the loan which I respect as it can be due to not understanding the details but the sales manager SrirJ is so busy even than Mr Puri that neither he picks up the cell phone nor he calls back and neither respond on text messages

          HDFC bank should have better managers than him
          HDFC Bank customer support has been notified about the posted complaint.
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            L
            Lala Shrimali
            from Powai, Maharashtra
            Oct 15, 2020
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            Address: Durga shankar shreemali
            Website: Submit a.complaint

            Hdfc charged my account for 885 rupees .I called customer care they also said we are not sure about this charges, they said visit branch they told me, i said raise a dispute and refund my money that time customer care executive said we don't know about this charges so we can't help you and call was ended by the executive. Is this hdfc bank service to customers, thats not at all previously also hdfc charged with 882 ruppes from account I was really frustrated about hdfc and their charges .please get my money back, or refund my money at any cost.
            HDFC Bank customer support has been notified about the posted complaint.
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              4
              43627444
              Oct 15, 2020
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              Address: Nilasaila nagar

              Bank given wrong information
              HDFC Bank customer support has been notified about the posted complaint.
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                R
                Romita Chatterjee
                Oct 15, 2020
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                HDFC Life Constant calls from various numbers

                Dear Sir,
                I wish to complain about constant calls from various numbers ([protected], [protected] and more) saying they are calling from the Policy Termination department of HDFC Life Insurance. The person told me that I had taken a policy in the year 2012 and paid a premium of Rs.50000/- towards the same, I was also given the policy number and told that since the policy has a lock in period of 3 years and I have paid the premium for...
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                vamsiphanindra
                Oct 15, 2020
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                I have over paid an amount of 72458 on 14th October, 2020. HDFC net banking always shows the statement bill without any due. I tried calling Customer care but there was no response. This excess amount is not any small amount. So please consider my request for refund of excess amount.
                HDFC Bank customer support has been notified about the posted complaint.
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                  7
                  7742393877
                  Oct 15, 2020
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                  Address: Jodhpur

                  [protected]
                  HDFC Bank customer support has been notified about the posted complaint.
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                    R
                    ramya prabhakaran
                    Oct 14, 2020
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                    I am not able to do any transactions online at hdfc bank as the OTP is not being sent to my mobile number
                    HDFC Bank customer support has been notified about the posted complaint.
                    Dear Customer,

                    We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                    -Anay
                    HDFC Bank Customer Assistance
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                      S
                      Sameer Rehman
                      Oct 14, 2020
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                      Resolved

                      Address: GAUR CITY - 2 SECTOR 16C

                      My wife transfer the amount 20000/- from her HDFC savings account number [protected] on date 13 0ct 2020 around 4 pm to my Sbi saving account no [protected] (ifsc :sbin0017411), amount was debited from her hdfc account but not credited in my sbi account . Message status shows transaction time out . But now its almost 24 hrs since transaction failed but amount not yet reversed back in her account .
                      Transaction ref no :[protected]
                      Oct 14, 2020
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
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                        S
                        saura64
                        from Hosur, Tamil Nadu
                        Oct 14, 2020
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                        Credit Card Outstanding not converted into EMI even after requesting for it

                        Address: Mumbai HDFC Head Office

                        The total outstanding on my HDFC CC card was Rs 209079 for Aug.

                        I would have paid this bill in full however, i received a message from HDFC that i have an option to convert my credit card outstanding into an EMI for 24 months, (Please see the screen shot of the message received)

                        HDFC Banking was not available because of Covid so i applied for this EMI conversion via message. (Please see the message sent from...
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                        K
                        Kumudha Nalliah
                        Oct 14, 2020
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                        I have an HDFC Salary Account since last 10 years & using credit card also last 5-6 years & paying all the EMI, credit card on time but due to this pandemic situation unable to clear my credit card payment this time since Apr 2020, even I spoke to Bank multiple times to block my card & give me settelment option but they are not giving. I am paying my personal loan on time, loan on credit card on time even this COVID situation but bank is sucking the customer like anything they are putting interest on interest on credit card due but not providing settlement option.

                        Last month Sep 25-27 I received a call from Vikaspuri Collection Dept with a name Puja, she harrased me alot, she spoke to my HR in my office almost torturing like anything. I complaint against her in HDFC bank but till date no action take. HDFC only wants money from their customer they dont want to resolve their problem. Her no. is [protected] & [protected] she called me & saying if you can't pay this amount you need to suicide with your family because you used bank amount & not returning. After listening all this I borrowed Rs.5, 600/-(Minimum amount told) & paid on 28 Sep, 2020.

                        Now on 10th Sep, 2020, I was checking my account it was showing a negative balance of Rs.6, 489 when I complaint against this with bank they told this is hold by Collection dept for non payment of credit card due. I was totally shocked when last month I received call they told me to pay the minimum amount Rs.5, 600/- now I paid but now bank is saying this was Aug month due sep month due was Rs.12, 189/- . HDFC only cheating their customer wrong commitment everywhere they only want money.

                        Complaint No. which are have done are [protected] & [protected].
                        Please please give me solution
                        HDFC Bank customer support has been notified about the posted complaint.
                        Waiting for the solution
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                          4
                          43627444
                          Oct 14, 2020
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                          Address: nilasaila nagar

                          One phone banker of hdfc bank given wrong information and took health insurence by me and i have loss my money
                          HDFC Bank customer support has been notified about the posted complaint.
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                            M
                            ManishThakurr
                            from Powai, Maharashtra
                            Oct 14, 2020
                            Jul 26, 2023
                            This thread was updated on Jul 26, 2023
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                            Resolved

                            UPI Blocked

                            I Had blocked my card, net banking, upi id because of some suspicious activity. Then i got a instant card, activated my card and net banking. But still i am facing issues while doing upi payments. But i am not able to send money via upi. I went to the nearest branch but they told me to call customer care and still i am not getting any help from customer care.
                            I want you to unblock my upi id as soon as possible.

                            Error...
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                            K
                            Krushna Dhokale
                            Oct 14, 2020
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                            Address: Parner, Ahmednagar, Maharashtra

                            I have done with my full kyc before 10 days ago...but till my welcome kit not received yet... please give my welcome kit ASAP
                            HDFC Bank customer support has been notified about the posted complaint.
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                              M
                              Myv
                              Oct 13, 2020
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                              Had made debit card transaction to merchant on 6.39 pm on10th oct 2020 but the store have not received the credit, want refund to my account as soon as possible Ref: POS541919XXXXXX9800 OPEN ROAD
                              Ref no:036838 with amount of 12, 800
                              It has been more than 48 hours but my account has not been refunded yet

                              Hdfc Complaint number:2228319
                              HDFC Bank customer support has been notified about the posted complaint.
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                                Harshini04
                                Oct 13, 2020
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                                Hi I have been charged with one assist service fee of -/1899 on my credit card ending 2246 without my consent. I am not interested in this service and I would like to cancel the service and I want a refund on the same.

                                Thank you
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  Shat2912
                                  Oct 13, 2020
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                                  Address: Udaipur

                                  What the hell is this going on from HDFC Bank, they again hold my amount 146.37₹, even 1.5 months done but amout not return in my account and even not any statements given from bank side in passbook. I want my money back.
                                  HDFC Bank customer support has been notified about the posted complaint.
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