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HDFC Bank Complaints & Reviews

2.9
Updated: Jul 8, 2026
Complaints 32958
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18422
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HDFC Bank reviews & complaints page 327

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A
Anusha 044
from Ahmedabad, Gujarat
Jan 14, 2021
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Rs 199 spent via credit card without opt and pin from Amazon1258399 this is stupid things happening from hdfc and Amazon people . please solve this issue no response from customer care people
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    Y
    Yogesh8784
    from Indore, Madhya Pradesh
    Jan 14, 2021
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    Address: Mumbai

    Mujhe policy ke bare me galat jankari dekar policy bechi gayi thi aur mujhe loan ke liye bhi bola tha lekin meri financial condition thik naa hone par me ye policy cancel karwana chahta hoon kyunki 3 year ke lock in period ke karan mene udhar paise liye aur premium pay kiye isliye meri policy cancel kar mera paisa wapas de dijiye
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      Y
      Yogesh8784
      from Indore, Madhya Pradesh
      Jan 14, 2021
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      Address: Mumbai

      SMC broker ke through HDFC Life policy li thi jisme mujhe benefit kuch aur bataye the bola tha return accha milega lekin policy document padhane par pata chala ye policy mere liye thik nahi hai isliye meri policy cancelled karwa kar mere paise wapas dilwaye
      HDFC Bank customer support has been notified about the posted complaint.
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        N
        NilanjanChatterjee
        Jan 14, 2021
        Resolved
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        Resolved

        Hi,
        I opened my NPS account on 9th Jan and made contribution through HDFC Bank. The amount deducted from my account dur to this including charges is 1259.60.
        The transaction ref no is[protected].
        I spoke with the nps customer care and they asked me to speak with bank on this.
        Please help.
        Jan 16, 2021
        Complaint marked as Resolved 
        The amount is credited. Thanks!
        HDFC Bank customer support has been notified about the posted complaint.
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          N
          Niraimathy Suresh
          from Desur, Tamil Nadu
          Jan 14, 2021
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          Address: 1/107 Pillayar kovil 1st cross street injambakkam Chennai 600115

          I have a salaried account in HDFC bank (perungudi branch). Due to COVID 19 I have so many cash troubles. So I skipped nov and dec month NAVI loan. So my cheque got returned. On dec from Bank, they have charged like ACH debit return charge was debited 590rs as 18 times. My salary was 12500rs. But they have debited almost 11000rs. So I directly went to the bank and asked about the details. They have told that it is not happened from bank, it is from loan side. So I called to the NAVI loan and asked about the debit charges. They have informed it is from Bank side. What can I do? Still I didn't get my cash amount bank. I need immediate refund of 590*18=10800. Kindly do the needful asap. For this month also they have debited some charges. Now my account balance is -6500. I want to know the reason and refund.
          HDFC Bank customer support has been notified about the posted complaint.
          Still now there is no reply. Waiting for your response.
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            D
            drpremmenon
            from Alwaye, Kerala
            Jan 14, 2021
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            I had applied online for 2Fastags thro your portal on 27/12/2020. And on 28/12/2020 I received messages that the applications have been successfully registered with the f0llowing references
            HFR 01779735
            HFR 01779777.
            It was also informed that the fastags will be delivered within 7 working days . But till date the same has not been received . The residential address in the application is
            13/92 SIVASAILAM, PAMBOOR, KOTTEKKAD ROAD, KUTTUR PO., THRISSUR-680013.
            This is a very pathetic case of inordinate delay .
            Kindly do the needful urgently.
            DR.RAJGOPAL P MENON
            HDFC Bank customer support has been notified about the posted complaint.
            Referring to this complaint. nobody from HDFC bank has contacted me as on date(28/01/2020 2.30pm)
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              G
              Gorang Anand
              from Nangloi Jat, Delhi
              Jan 14, 2021
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              Dear sir/madam,

              Please find the attachment of my driving license.

              Please change my address in fast track account according to my driving license.

              My previous address was Dhaba by Claridges, DLF Mall Saket, IInd floor. Change to my new address: D-249, Prashant Vihar, sector-14, Rohini, Delhi-110085.
              HDFC Bank customer support has been notified about the posted complaint.
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                S
                samir7089
                from Bengaluru, Karnataka
                Jan 14, 2021
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                Address: Latur branch

                Hi Team,

                I am Sheetal renapurkar was working with HBL Global from 2006/2007 for around 4 years. We have salary slips from you but nowhere UAN is mentioned, its blank. Kindly provide the UAN number so we can transfer the PF.
                I have attached 1 salary slip for your reference and below are the required details.

                Name :- Sheetal Renapurkar
                Emp ID :- S19254
                Cost code :- 5054
                Grade :- G2
                Location :- Latur
                PF number :- 75198
                MObile # [protected]
                HDFC Bank customer support has been notified about the posted complaint.
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                  S
                  samir7089
                  from Bengaluru, Karnataka
                  Jan 14, 2021
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                  Address: Latur Branch

                  Hi Team,
                  I am Sheetal renapurkar was working with HBL Global from 2006/2007 for around 4 years. We have salary slips from HBL Global but nowhere UAN is mentioned, its blank. Kindly provide the UAN number so we can transfer the PF. I send this email to HBL and HDfC but didn't received any response
                  I have attached 1 salary slip for your reference and below are the required details.

                  Name :- Sheetal Renapurkar
                  Emp ID :- S19254
                  Cost code :- 5054
                  Grade :- G2
                  Location :- Latur
                  PF number :- 75198

                  Please call on [protected] for more details
                  HDFC Bank customer support has been notified about the posted complaint.
                  Team, any progress on the complain
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                    R
                    Rakshit Vashishta
                    from Bengaluru, Karnataka
                    Jan 14, 2021
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                    I received a message that my credit card has been charged for Rs.199 and I did not make any such transaction with my credit card and did not enter OTP or pin anywhere. Kindly get this charge removed.
                    HDFC Bank customer support has been notified about the posted complaint.
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                      X
                      Xeeshan Ansari
                      from Bhopal, Madhya Pradesh
                      Jan 13, 2021
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                      Address: Koh e fiza, bhopal

                      I made a transaction of 49990/- on 12th January in croma store and the store reverted the transaction because they made a mistake and there was a misunderstanding about the product.
                      Its almost 2 days and i haven't received my amount back.

                      I have called my bank and they said there is no refund initiated.

                      Please help me with this issue.
                      HDFC Bank customer support has been notified about the posted complaint.
                      Jan 13, 2021
                      Updated by Xeeshan Ansari
                      They said i will get refund within 24 hours but it's been almost 2 days and i haven't received the refund yet.
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                        malayparikh
                        from Ahmedabad, Gujarat
                        Jan 13, 2021
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                        Please find below details :

                        Account Number[protected]

                        SALE EXECUTIVE
                        JAYESH KAMLESHBHAI CHAUHAN
                        [protected]
                        SALES MANAGER
                        Patel Shaival Deepakkumar
                        [protected]
                        APPRAISER NAME
                        [protected] / 94 ( SATELLITE )

                        I have applied for a home improvement loan and not found any resolution yet by sales persons.
                        They also demand other documents which are not listed out in your hdfc loan portal.
                        I have already paid processing fees and after they demanded a document which is not listed in hdfc loan portal.
                        Before upload documents, sales person has already told me that you are eligible for loan approval with current sale deed documents and now they are not providing me proper status for loan.

                        I have not found proper service from HDFC sales person and request to provide proper status otherwise provide me refund of processing fees.

                        Process is also very much slow and not found proper communication from the sales team.

                        Please refer to the attachment.

                        Please do the needful.
                        Hope you are understand my frustration and resolve my query ASAP

                        NOTE : I have already email to many nodal officers but not found any call or reply and always found auto generated mail. Look like HIDFC does not have good managers and they are not interested in customer satisfaction. I have all the proofs and audio clips of conversations and If I will now going to share in social media and press.
                        HDFC Bank customer support has been notified about the posted complaint.
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                          N
                          NilanjanChatterjee
                          Jan 13, 2021
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                          Address: b-16/216, kalyani, nadia. west bengal.

                          Hi,

                          My New NPS account is currently frozen and I am not able to contribute

                          Account date: 11-JAN-2021
                          Status: Frozen as KYC verification pending/rejected/Employer Confirmation pending.

                          Please do the needful at the earliest.
                          HDFC Bank customer support has been notified about the posted complaint.
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                            V
                            Vishal Abbagani
                            from Powai, Maharashtra
                            Jan 13, 2021
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                            Hi,

                            I recently place an order for Samsung TV on Amazon throughHDFC Debit card EMI option, later I had to cancel the order. However the Debit card EMI has been triggered and sent me messages on EMI amounts.

                            Debit Card Loan # 64770139
                            Kindly help whom to get in touch to resolve, I had already sent email to HDFC Bank people and there is no response.

                            Kindly help.
                            HDFC Bank customer support has been notified about the posted complaint.
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                              A
                              Abbas Barakat
                              from Sagwara, Rajasthan
                              Jan 13, 2021
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                              Address: VPO NAJAMPURA SAGWARA DUNGARPUR RAJASTHAN

                              I have shopped from Amazon using the HDFC Smartbuy portal, still dd not receive any cashback as promised from HDFC Bank.
                              HDFC Bank customer support has been notified about the posted complaint.
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                                A
                                Arun9891
                                from Bengaluru, Karnataka
                                Jan 13, 2021
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                                Address: Bangalore

                                Even though i have not received the fastag, i received a SMS saying its delivered already
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  M
                                  Michaelraj1989
                                  from Attur, Tamil Nadu
                                  Jan 13, 2021
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                                  Address: 37/17,FATHIMA STREET,ADAIKALAPURAM.

                                  I am not understanding why this charge was occurred
                                  HDFC Bank customer support has been notified about the posted complaint.
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                                    P
                                    prathameshkoshti
                                    from Powai, Maharashtra
                                    Jan 13, 2021
                                    Resolved
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                                    Resolved

                                    Yesterday at noon I placed an order on Reliance Digital store, but because of shortage in inventory my order got cancelled. In the morning I received message from HDFC Bank, that my amount has been credited back into my account but still its not reflected into my account yet.

                                    Message screenshot is attached below.

                                    As the message says from HDFC that, Reliance Digital has already processed the refund amount, but it is still not reflected when I check the balance!
                                    Jan 14, 2021
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Jan 13, 2021
                                    Updated by prathameshkoshti
                                    The transaction was done using debit card not credit card
                                    Jan 14, 2021
                                    Updated by prathameshkoshti
                                    Refund reflected in my account. Took around 36hrs
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                                      S
                                      Sardana shalini
                                      from Saint Thomas Mount, Tamil Nadu
                                      Jan 13, 2021
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                                      I have been charged 1899 rs for one assist mfee without my permission which I have paid. I have never asked for this scheme neither bank asked me before charging the amount. I am requesting you to take an action on it.
                                      Thank you
                                      Shalini
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Please I want this scheme to be deactivated and the refund of the amount I have paid.
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                                        A
                                        AditKulshreshtha
                                        Jan 12, 2021
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                                        This is in regards to the HDFC0000016 - Pali hills branch
                                        I stay in delhi and my account for Pali hills needs to be closed. No HDFC branch in delhi is closing it as it is Mumbai branch.
                                        Also they are charging me again and again Rs 600/month for not maintaining minimum balance.
                                        2) They have not requested any KYC for past 2 years
                                        3) Why the account is not going dormant and being charged Rs600
                                        HDFC Bank customer support has been notified about the posted complaint.
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