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HDFC Bank Complaints & Reviews

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Updated: Dec 16, 2025

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I post credit card closer form through speed post date 1/10/2020 and my form reached in date 5/10/2020 and today is 10/10/2020 they not send me any confirmation mail to receiving letter,
Even without my permission they reissue new credit card and that card is shown as Active card also display Total Unbilled Debits is INR 15, 648.33
even i am not getting any credit card from HDFC and i am not using credit card,
My request is that please clarify above Unbilled Debits and provide my credit card closer status ASAP

please find attachment:
-----
1) speed post consignment number is EM[protected]IN
2) Active card display in my Account
3) credit card closer form

+2 photos

HDFC Bank customer support has been notified about the posted complaint.

Oct 10, 2020

Updated by shridhar dodewar Please find the extra info
Name of the card: S NARESH DODEWAR

Name of the card holder: SHRIDHAR NARESH DODEWAR

Card No.: [protected]
Mob No : [protected]
emilId : [protected]@gmail.com

Nov 02, 2020

Updated by shridhar dodewar I have raised my complaint Oct-10-2020 but not reply from HDFC credit division,
if i raised my complaint before 1 month they not take any action what is the use Of this Consumer Complaints forum. if you people not handle from your end only this platform to display complaint
and comments thats why we raised here our complaint .

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Dear sir,
It is very sad to say to Sir that on the date-07/10/2020 of 2000 withdrawal from the ATM of State Bank of India, the transmission time was out but the rupee was deducted from my account and I did not even give the slip from the ATM.
Sending transaction details
I request you to please return the money deducted from my account to me.

Date of Transaction-07/10/2020
Ref. No-[protected]
Deducted amount-2000/. (two thousands only)

yours faithfully
MD ASHRAF HUSSAIN
Mobile no-[protected]

HDFC Bank customer support has been notified about the posted complaint.

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Address: Solapur, Maharashtra

Dear Team,

I have bought 2 products of:-

1. Loan no. [protected]
Amount 2068
2. loan no. [protected]
Amount 2444
I have applied for DCEMI Moratorium in month of June for June to August.
Pfa for Screenshot of online applied request.
Now I have one shot cleared all pending EMI's,
And Now my HDFC Saving Account balance is showing -7800 rs. as bounce charges.
Please do the Needful.

Regards,
Kaustubh Hullenauru
[protected]
[protected]

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Hi,
Received a SMS stating :
Alert!
Mandate reference no: HDFC[protected] issued to CLIX CAPITAL SERVICES PVT LTD GURGAON with value Rs. 55000.00 and frequency ADHO is received today for processing.

On October 8th 2020 night.
On receipt I visited my Home branch on October 9th morning, because I didn't initiate anything with clix capital and HDFC for 55, 000/-. Branch official had no idea.

Then placed a call to HDFC customer care at [protected]. After explaining everything I was assured that issued has been take note of. complaint no BANC[protected].

Later on 9th evening I received this message

ACH Debit mandate registered for Rs. 55000 /- in A/c No.XXXXXXXXX03351 for CLIX CAPITAL SERVICES PVT LTD GURGAON with UMRN No.HDFC[protected].

What is happening? Who is approving all this without my consent.
Been trying to reach HDFC phone banker... Without any success

Aug 11, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 09, 2020

HDFC Bank Customer Care's response Dear Customer,

Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details. Please mention reference number TT[protected] for us to promptly respond to you via email.

-Bejoy
HDFC Bank Customer Assistance

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Address: 801, Hamlin Apartment

This is regarding card no [protected], there was a transaction in Dec 2019, reported to the bank on 29th Feb 2020. Dispute form for this was deposited in Sector 29 gurugram branch in March 2020.
Mail for the dispute form was sent on 23rd July 2020. many reminders where sent but instead of resolving the issue. The bank is harassing me to make the payments.
I am ok to pay the outstanding once the amounts charged wrongly are reversed with interest.
The amount in question is INR 24, 529

Aug 14, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 13, 2020

HDFC Bank Customer Care's response Dear Customer,

We sincerely apologize for the delay in responding to your query. Your query has been shared with the concerned team for further action. Do note, due to the current COVID-19 situation and to prevent further spread of the virus, we are operating with limited staff. It may take us some time to get back to you. We request your patience and support under these unprecedented circumstances.

-Nadia
HDFC Bank Customer Assistance

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Address: Hyderabad Hdfc bank

Hello,
RRN number # :[protected]
Customer identification number :64129504
Transaction Amount : 20, 000 rupees

I have done a transaction of Rs.20, 000 on 09 Oct 2020 .The transaction got timed out but the money has been debited from my account. The transaction got failed because of the timeout error which happened at the hdfc bank’s end.

Receiver has not received the amount. Please look into this issue and resolve it asap. This is urgent and high priority please

Oct 10, 2020

Complaint marked as Resolved

They resolved..bank people

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 12, 2020

HDFC Bank Customer Care's response Dear Customer,

We would like to state that the referred transaction is reversed to your account on October 09, 2020. Kindly refer to your account statement to verify the same.

-Nadia
HDFC Bank Customer Assistance

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I am Amrit Raj holding an hdfc bank account in Hyderabad India. I have sent Rs.20, 000 to my friend and the money got debited from my bank account and I received a message that my transaction has been timed out but the recipient did not get credited with the amount .

I sincerely request you to refund back the amount to my account immediately .It’s urgent for me.

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 12, 2020

HDFC Bank Customer Care's response Dear Customer,

We wish to state that the referred transaction is reversed back to your account on October 09, 2020. Kindly refer to your account statement to verify the same.

-Nadia
HDFC Bank Customer Assistance

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P

prashun kishore

from Bengaluru, Karnataka

Feb 26, 2021

I have sent Rs.10, 000 to my friend and the money got debited from my bank account and I received a message that my transaction has been timed out but the recipient did not get credited with the amount .

I sincerely request you to refund back the amount to my account immediately .It’s urgent for me

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Cancellation of One Assist Membership

I am an HDFC bank credit card holder. The bank has auto debited Rs. 1899/- from my credit card number ending with 8962 without my concern on date:09/10/2020. I am not interested about this service and don't want this membership any more. Please cancel the membership and refund this debited amount of Rs.1899/- ASAP.

Name :- Linda G Wilson
Credit Card Number Ending :- 8962

HDFC Bank customer support has been notified about the posted complaint.

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HDFC Bank Customer Care

from Mumbai, Maharashtra

Oct 9, 2020

Verified Support

Dear Customer,

We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern along with the last four digits of the credit card. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance

OneAssist Consumer Solutions Customer Care

from Mumbai, Maharashtra

Oct 9, 2020

Dear Linda, ,
We are regret the inconvenience caused, and shall surely assist you with the full refund. Kindly share your Membership Details or registered contact number and other details requested on this link: http://survey.webengage.com/ws/~1qq44ps and our team shall process the refund. You can inform us these details via the Facebook inbox or Twitter DM or you can even reply to this message. Awaiting your response - Nitesh, Team OneAssist

OneAssist Consumer Solutions Customer Care

from Mumbai, Maharashtra

Oct 9, 2020

Dear Linda, ,
We are regret the inconvenience caused, and shall surely assist you with the full refund. Kindly share your Membership Details or registered contact number and other details requested on this link: http://survey.webengage.com/ws/~1qq44ps and our team shall process the refund. You can inform us these details via the Facebook inbox or Twitter DM or you can even reply to this message. Awaiting your response - Nitesh, Team OneAssist

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I made a successfull transaction of 799 rps through gpay app on 29 sept 2020 which was requested by avenue india pvt ltd to order on max fashion app.I made transaction but my order didn't placed and money got deducted from my bank .I have even registered a complaint to ccavenue but they are saying please contact to your bank as they have refunded on 30 sept, but it is not showing in my account .
. Please look into this matter and refund back my paymemt
UPI id[protected]

+1 photos

Aug 13, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 14, 2020

HDFC Bank Customer Care's response Dear Customer,

We are working on your concern vide Ref ID:[protected] and will revert to you within 5 working days. Due to the prescribed protocols to curb the spread of COVID19, we are operating with limited staff. Under the circumstances, there may be a delay in our response. Please bear with us.

-Nadia
HDFC Bank Customer Assistance

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Wrong account money transfer for the Fraud account number [protected]
transaction number - p2010081637196958778814 (1000 Rs)
transaction number - p2010081745221686747852 (4584 Rs)

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Address: Mayur vihar

Ofus emi or any other emi it usually cuts my amount stating that and my unbilled status is not always updated only few payment it shows because of that i have to wait for full month bill summary which create issue when any refund amount credited but not shown on the card status its application mobile app does not work properly. Everytime recieved non sense advice of calling thier helpdesk while when i call they only give machine response i have never reached customer care. I hate these bank made autodeductions i want proper otp and all. Even my netflix amount got autodeducted sayng it was new facility with hdfc i dont consider it as facility.. And please deduct emi when i ask for it

Aug 5, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 08, 2020

HDFC Bank Customer Care's response Dear Customer,

Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details. Please mention reference number TT[protected] for us to promptly respond to you via email.

-Bejoy
HDFC Bank Customer Assistance

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Dear sir,
Atm transaction time out but debited my account.
Date of transaction-07-oct-2020
Ref. No-[protected]
Amount-2000/
Please solve my problem sir refund my amount please
Md ashraf hussain
Mobile number-[protected]

Oct 9, 2020

Complaint marked as Resolved

Dear sir, It is very sad to say to Sir that on the date-07/10/2020 of 2000 withdrawal from the ATM of State Bank of India, the transmission time was out but the rupee was deducted from my account and I did not even give the slip from the ATM. Sending transaction details I request you to please return the money deducted from my account to me. Date of Transaction-07/10/2020 Ref. No-0000028115024447 Deducted amount-2000/. (two thousands only) yours faithfully MD ASHRAF HUSSAIN Mobile 8210290677

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Got a msg without otp 169 rs deducted on 4th jan at 21:28:53 but i have not used that, dont knw how that ppl have got my details is hdfc security that low that my card details are known by some other people. Below you can see actual message.
Alert:rs.169.00 spent via credit card [] at amazon1258399 on[protected]:10:34:28:without pin/otp. Not you? Call [protected].

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Hdfc bank is not processed my loan due to covid and not refunded my processing fees.

Email id: muddam. [protected]@hdfcbank.com

My name: venkat

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Too high interest charged for ecs failure, where sufficiency balance was available in account, hdfc informed on 7th oct that ecs failed and i paid amount online on 8th oct, emi date was 5th oct, they have charged me 523rs for 2 days. Psa snap.

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Hdfc bank collected my home loan processing fees and loan was not processed due to covid for 6 six months.

Processing fees is not refunded.

Bank employee name: muddam. [protected]@hdfcbank.com
Customer name: venkataramana reddy.

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Oct 08, 2020

Updated by Venkatgm DFC Bank Collected my Home Loan Processing Fees and Loan was not processed due to Covid for 6 Six Months.

Processing Fees is not Refunded.

Bank Employee Name: muddam.[protected]@hdfcbank.com
Customer Name: Venkataramana Reddy.

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Robbery and fraud of hdfc bank loan branch amritsar
Actually hdfc sanctioned a durebel loan for me under the conditions as mentioned below.
1) rate of interest 0%
2) cash back up to 5%
But
1) bank charge intrest @15% from me
2) not give any cash back
3) extra charges rs 531/-
4) one more extra they charged me rs 258/ which is totally injustice with me.
This all scam is done by sumeer and sahil who is bank representative and didn't provided me all dacuments so please take a suitable action and get me justice.

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 08, 2020

HDFC Bank Customer Care's response Dear Customer,

Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the charges details aolong with the required details. Please mention reference number TT[protected] for us to promptly respond to you via email.

-Bejoy
HDFC Bank Customer Assistance

Oct 28, 2020

Updated by sukhadm Not resolve my issue hdfc not have good service

Nov 02, 2020

Updated by sukhadm My issue is still pending no body call or not any single message And wrong add qment of solve totally bouges qment

Nov 13, 2020

Updated by sukhadm Hdfc totally a fraud company
Because
They do not explain their policy at the time of sanction of loan.
After that the they charge to consumer very hidden charges

Nov 22, 2020

Updated by sukhadm Hdfc not resolve my abovementioned issue and no body call me till now.So hdfc is totally fraud bank .

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I m a hdfc bank customer. The amount of rs 1399 has been deducted from my credit account ending 6109. Without my knowledge. I dont want this plan. Kindly cancel this plan and refund my money back to my account. My membership number is 11666542.

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Oct 08, 2020

Updated by Kalith1444 Kindly refund and cancel the one asssist plan

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My credit card is undelivered and it says consignee shifted from the address
Can you please send me to the address
2-2-82, kasab gally, opp kausar ali masjid
Nizamabad 503001
Awb [protected]
Phone number [protected]

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Address: contact no 9944317797

Alert:rs.999.00 spent via credit card xx9156 at amazon1258399 on[protected]:19:12:37 without pin/otp. Not you? Call [protected]

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