HDFC Bank Complaints & Reviews

I have applied for current account on 29th December in HDFC sector 23 A Gurugram branch. They said that account details will be available within 3 days and cheque book kit Will be available within next 4 working day. But today it is 15 jan, i didn't receive any banking details neither cheque book kit. They are not still mentioning any valid issue for this long delay. Simply they mention that it will be done today or by tomorrow before 11 AM. At least for bussiness purposes. HDFC is always bad choice. Lots of customer has similar complaint every day.

A/c No.- [protected]
My Internet banking & account has been blocked since 3 days due to multiple failed UPI transactions which I attempted on 12th Jan 2021 & HDFC bank is unable to take any action.
The customer care numbers don't connect & provide any appropriate support or response.
Upon visiting the nearest CBD Belapur branch on 14th Jan 2021, the Assistant manager-Mr Ganesh Deshmukh advised me to write a manual application requesting to unblock with relevant account details & self-attested address proof. He was extremely casual & mentioned that it would take atleast 5-6 working days to unblock the account since the bank is short staffed. Such responses & timelines are highly unacceptable especially in the COVID times, where internet banking is a necessity.
Upon contacting my relationship manager, she said the process has not been followed properly & has advised me to visit my home branch Sahar road Andheri & fill an unblock request form (more than 30kms from my home).
I would request immediate assistance on the above matter to unblock my NetBanking & account as it is my salary account with all loans & EMIs linked. Such unreasonable timelines will jeopardise all my auto-debit EMI mandates. This is a clear case of harassment & I will really re-think about my decision to continue my account with HDFC.

I have a message show in my credit card statement i.e.O FFUS emi, PRIM NB:04,[protected]Ref no 09999999981222004364717)
OFFUS EMI, INT NBR:04, [protected] (Ref# 09999999981222004364725) is on 22/12/2020. As debited amount 7898.65 and 299.91 respectively. Please solve my issue which I have no of times called to customer care but they did not respond any more.

Rs 199 spent via credit card without opt and pin from Amazon1258399 this is stupid things happening from hdfc and Amazon people . please solve this issue no response from customer care people

Mujhe policy ke bare me galat jankari dekar policy bechi gayi thi aur mujhe loan ke liye bhi bola tha lekin meri financial condition thik naa hone par me ye policy cancel karwana chahta hoon kyunki 3 year ke lock in period ke karan mene udhar paise liye aur premium pay kiye isliye meri policy cancel kar mera paisa wapas de dijiye

SMC broker ke through HDFC Life policy li thi jisme mujhe benefit kuch aur bataye the bola tha return accha milega lekin policy document padhane par pata chala ye policy mere liye thik nahi hai isliye meri policy cancelled karwa kar mere paise wapas dilwaye

Hi,
I opened my NPS account on 9th Jan and made contribution through HDFC Bank. The amount deducted from my account dur to this including charges is 1259.60.
The transaction ref no is[protected].
I spoke with the nps customer care and they asked me to speak with bank on this.
Please help.

I have a salaried account in HDFC bank (perungudi branch). Due to COVID 19 I have so many cash troubles. So I skipped nov and dec month NAVI loan. So my cheque got returned. On dec from Bank, they have charged like ACH debit return charge was debited 590rs as 18 times. My salary was 12500rs. But they have debited almost 11000rs. So I directly went to the bank and asked about the details. They have told that it is not happened from bank, it is from loan side. So I called to the NAVI loan and asked about the debit charges. They have informed it is from Bank side. What can I do? Still I didn't get my cash amount bank. I need immediate refund of 590*18=10800. Kindly do the needful asap. For this month also they have debited some charges. Now my account balance is -6500. I want to know the reason and refund.

I had applied online for 2Fastags thro your portal on 27/12/2020. And on 28/12/2020 I received messages that the applications have been successfully registered with the f0llowing references
HFR 01779735
HFR 01779777.
It was also informed that the fastags will be delivered within 7 working days . But till date the same has not been received . The residential address in the application is
13/92 SIVASAILAM, PAMBOOR, KOTTEKKAD ROAD, KUTTUR PO., THRISSUR-680013.
This is a very pathetic case of inordinate delay .
Kindly do the needful urgently.
DR.RAJGOPAL P MENON

Dear sir/madam,

Please find the attachment of my driving license.

Please change my address in fast track account according to my driving license.

My previous address was Dhaba by Claridges, DLF Mall Saket, IInd floor. Change to my new address: D-249, Prashant Vihar, sector-14, Rohini, Delhi-110085.

Hi Team,

I am Sheetal renapurkar was working with HBL Global from 2006/2007 for around 4 years. We have salary slips from you but nowhere UAN is mentioned, its blank. Kindly provide the UAN number so we can transfer the PF.
I have attached 1 salary slip for your reference and below are the required details.

Name :- Sheetal Renapurkar
Emp ID :- S19254
Cost code :- 5054
Grade :- G2
Location :- Latur
PF number :- 75198
MObile # [protected]

Hi Team,
I am Sheetal renapurkar was working with HBL Global from 2006/2007 for around 4 years. We have salary slips from HBL Global but nowhere UAN is mentioned, its blank. Kindly provide the UAN number so we can transfer the PF. I send this email to HBL and HDfC but didn't received any response
I have attached 1 salary slip for your reference and below are the required details.

Name :- Sheetal Renapurkar
Emp ID :- S19254
Cost code :- 5054
Grade :- G2
Location :- Latur
PF number :- 75198

Please call on [protected] for more details

I received a message that my credit card has been charged for Rs.199 and I did not make any such transaction with my credit card and did not enter OTP or pin anywhere. Kindly get this charge removed.

I made a transaction of 49990/- on 12th January in croma store and the store reverted the transaction because they made a mistake and there was a misunderstanding about the product.
Its almost 2 days and i haven't received my amount back.

I have called my bank and they said there is no refund initiated.

Please help me with this issue.

Please find below details :

Account Number[protected]

SALE EXECUTIVE
JAYESH KAMLESHBHAI CHAUHAN
[protected]
SALES MANAGER
Patel Shaival Deepakkumar
[protected]
APPRAISER NAME
[protected] / 94 ( SATELLITE )

I have applied for a home improvement loan and not found any resolution yet by sales persons.
They also demand other documents which are not listed out in your hdfc loan portal.
I have already paid processing fees and after they demanded a document which is not listed in hdfc loan portal.
Before upload documents, sales person has already told me that you are eligible for loan approval with current sale deed documents and now they are not providing me proper status for loan.

I have not found proper service from HDFC sales person and request to provide proper status otherwise provide me refund of processing fees.

Process is also very much slow and not found proper communication from the sales team.

Please refer to the attachment.

Please do the needful.
Hope you are understand my frustration and resolve my query ASAP

NOTE : I have already email to many nodal officers but not found any call or reply and always found auto generated mail. Look like HIDFC does not have good managers and they are not interested in customer satisfaction. I have all the proofs and audio clips of conversations and If I will now going to share in social media and press.

Hi,

My New NPS account is currently frozen and I am not able to contribute

Account date: 11-JAN-2021
Status: Frozen as KYC verification pending/rejected/Employer Confirmation pending.

Please do the needful at the earliest.

Hi,

I recently place an order for Samsung TV on Amazon throughHDFC Debit card EMI option, later I had to cancel the order. However the Debit card EMI has been triggered and sent me messages on EMI amounts.

Debit Card Loan # 64770139
Kindly help whom to get in touch to resolve, I had already sent email to HDFC Bank people and there is no response.

Kindly help.

I have shopped from Amazon using the HDFC Smartbuy portal, still dd not receive any cashback as promised from HDFC Bank.

Even though i have not received the fastag, i received a SMS saying its delivered already

I am not understanding why this charge was occurred