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HDFC Bank Complaints & Reviews

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Updated: Dec 16, 2025
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HDFC Bank reviews & complaints page 328

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S
Shashi IT Major
Oct 7, 2020
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Very frequently I get unsolicited personal loan calls from HDFC bank during a Business week. Though I have explained multiple times that I do not need a loan and have even blocked their numbers, they continue to call me from new numbers. This is harassing me a lot and would like to lodge a complaint in the consumer court against HDFC bank.

Thanks,
Shashi
HDFC Bank customer support has been notified about the posted complaint.
Oct 20, 2020
Updated by Shashi IT Major
Any update on this?
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    A
    Anil priyab
    Oct 7, 2020
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    Address: Alwal hills road no 10

    Hi team i had transaction with dmart team as i swap my card amount deducted but transaction was failed..
    HDFC Bank customer support has been notified about the posted complaint.
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      A
      AbhilashVijayan
      Oct 7, 2020
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      Address: HDFC Bank, Survey No 7/1, Manohara Plaza BEML Layout, ITPL Road, Whitefield, near Kundalahalli, Gate, Bengaluru, Karnataka 560066

      Hi team,

      I transferred money from hdfc online transfer to vijaya bank account on 1 october 2020, however, the recipient did not receive the money. Could you please check?

      Here the details of the transaction:-

      From hdfc account number - [protected]
      Date - 01 october 2020
      Recepient name - goerge gautam singh
      Recipient bank - vijaya bank
      Recipient account number - [protected]

      Transfer amount - rs. 20500
      Transfer mode - imps-p2a
      Transfer status - success
      Rrn number[protected]
      HDFC Bank customer support has been notified about the posted complaint.
      Dear Customer,

      We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

      -Anay
      HDFC Bank Customer Assistance
      Dear Customer,

      We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

      -Anay
      HDFC Bank Customer Assistance
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        B
        Badrinath G
        Oct 7, 2020
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        Address: Bangalore

        HDFC Bank is operating in a very unprofessional and unethical manner.
        My Sister was given a Credit Card 3 years back and after so many months, Bank has sent a bill of 5500 rs as part of the activation & annual fee. Whereas, Credit Card is never used or activated by the customer yet.

        Since one week, we are trying to reach out to the right department in HDFC with no help. We are being pushed from Branch to collection office to Customer Care.

        Customer Care is not user friendly and not able to get hold of any Service agent to address this issue.
        HDFC Bank customer support has been notified about the posted complaint.
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          K
          Karthikdass
          Oct 7, 2020
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          Address: HDFC Bank Branch in Old Madras Road

          Why is there a low severity memo and hold on savings account while i do not have any outstanding amount or any amount to be paid this is unacceptable and terrible
          HDFC Bank customer support has been notified about the posted complaint.
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            R
            raju chippa
            Oct 7, 2020
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            Hi,

            There are two option to reset the forgot password of net banking.
            1. To get the otp one on register mobile no and registered email id and working
            2. To enter the debit card details. (eventhough I have forgot the pin)

            I can receive the otp on mobile but not receiving on registered email id.
            Without that i am not able to change the net banking password.

            I cannot able to visit the nearest branch as I am struck in USA

            Customer id: 24763104
            Register mob - [protected]
            Email: raju.[protected]@gmail.com

            Please check and resolve the issue
            HDFC Bank customer support has been notified about the posted complaint.
            Oct 07, 2020
            Updated by raju chippa
            Customer id: 24763103
            Register mob - [protected]
            Email: raju.[protected]@gmail.com
            HBL=[protected]
            Oct 07, 2020
            Updated by raju chippa
            Sorry Correct details were :

            Customer id: 24763103
            Register mob - [protected]
            Email: raju.[protected]@gmail.com
            HBL=[protected]
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              A
              ARBIYA TANZEEM
              Oct 7, 2020
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              I had purchased a sony tv using hdfc cashback offer on 29/10/2019
              The offer stated that within 90 days (3 months) the cashback will be credited in the bank account but yet i have not received the cashback and hdfc helpline are not working and is of no use at all.
              This was purchased from Croma Koramangala, we were in a follow up with hdfc sales executive in 3rd month, he said that it will be coming in 5th month loan completed on 6th of aug 2020 till now we have not received cash back amount 3884 no response from manager also.

              Kindly look into the issue and credit my cashback into my account at earliest.
              Looking forward for your early reply.

              My hdfc consumer durable loan no -7271116
              [protected]@gmail.com
              Reg mob no-[protected]
              +5 photos
              HDFC Bank customer support has been notified about the posted complaint.
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                J
                jesjosjak
                Oct 6, 2020
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                [resolved] hdfc bank — cancellation of one assist membership
                J jesjosjak on oct 6, 2020
                Registered contact details/email id:
                [protected]@gmail.com
                Credit card number:
                [protected]

                I am a hdfc bank credit card holder. The bank has auto debited rs 1899/- from my credit card number ending with 5085 without my concern on date 27/09/20. I am not interested about this service and don't want this membership any more. So cancel the membership and refund the debuted amount of rs 1899/-.
                +1 photos
                HDFC Bank customer support has been notified about the posted complaint.
                Oct 07, 2020
                Updated by jesjosjak
                Pls contact my number
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                  S
                  sundar rajan1
                  Oct 6, 2020
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                  brn cash txn and inter-brn cash chg incl gst

                  With in last two months from my account hdfc bank withdrwan 177 rs 5 times and 590 rs two times with out any notice what for the below charges.?
                  Brn cash txn chgs incl gst 280920-mir[protected]rs

                  Inter-brn cash chg incl gst 280920-mir[protected] rs...
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                  J
                  jesjosjak
                  Oct 6, 2020
                  Resolved
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                  Resolved

                  I am a hdfc bank credit card holder. The bank has auto debited rs 1899/- from my credit card number ending with 5085 without my concern on date 27/09/20. I am not interested about this service and don't want this membership any more. So cancel the membership and refund the debuted amount of rs 1899/-.
                  +1 photos
                  Oct 6, 2020
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Pls contact my number
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                    I
                    imkyn
                    from Mumbai, Maharashtra
                    Oct 6, 2020
                    Resolved
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                    Resolved

                    Stop SmartPay for Credit Card

                    Please stop and deactivate SmartPay for my credit card- ############ 6872

                    I have never requested for Smart Pay activation. I'm not sure why this is activated for my credit card

                    Please Stop processing the below transaction.

                    Already processed mentioned below for reference please refund the amount as I no longer stay (since 4 years from now ) in the house linked with the below electricity bill

                    Transaction1:
                    Biller Name: BESCOM
                    RR Number: [protected]
                    Location Code: NA
                    Meter Reading Date: NA

                    Due Date: 15th September 2020
                    Bill Amount (Rs Ps): 509.00
                    Pay Amount (Rs Ps): 509.00
                    Pay Date: 5th September 2020
                    Transaction ID: TXHC88169530

                    Transaction 2:
                    Biller Name: BESCOM
                    RR Number: [protected]
                    Location Code: NA
                    Meter Reading Date: NA

                    Due Date: 15th October 2020
                    Bill Amount (Rs Ps): 61.00
                    Pay Amount (Rs Ps): 61.00
                    Pay Date: 6th October 2020
                    Transaction ID: TXHC89319835
                    Aug 7, 2021
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Oct 07, 2020
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                    -Anay
                    HDFC Bank Customer Assistance
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                      D
                      DivyaS2020
                      Oct 6, 2020
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                      Amount has been deducted due to some technical error, need to raise a chargeback case as merchant is non-responsive.

                      has sent mail to bank but still no response.
                      Kindly refund the same amount as screen shot attached.
                      +1 photos
                      HDFC Bank customer support has been notified about the posted complaint.
                      Still not resolved and got no call from the bank.
                      Extreamly slow service.
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                        S
                        sandeep_kilanje
                        Oct 6, 2020
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                        The hdfc bank has put a hold on my funds of rupees 23535.67 as mi revenue hold through gefu, account details is
                        Account number: [[protected]]
                        Ifsc: HDFC0000827
                        Branch: Khopoli
                        Account type: saving account
                        The customer service is not able to give any info on this.
                        First of all it's hard to reach customer service because it takes a a lot of time and the ivr options are very difficult and tricky to navigate, after all the effort the customer service is not helpful.

                        Requesting to remove my hold amount, so as to used for house hold consumptions.
                        Aug 12, 2021
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Oct 07, 2020
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        We confirm our branch official Mr Ravi Langhe has sent you an e-mail to assist you with your query on October 07, 2020 01:44PM .

                        Kindly get in touch with our Branch Manager Mr. Ravi Langhe on [protected], (for any further discussion regarding the said case.)

                        -Nadia
                        HDFC Bank Customer Assistance
                        Dear sir
                        aaj mere 1057 rs mirevenue hold through gefu
                        me chale gaye hai
                        koi solution do

                        Mirevenue hold through gefu - Comment #3748836 - Image #0
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                          J
                          Jodev
                          Oct 6, 2020
                          Resolved
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                          Resolved

                          We availed housing loan from hdfc bank 3 years ago. In January 2020, they debited emi twice ( regular emi, after applying for automatic debit option). We did prepayment on June 2020. But they debited emi for June month .when closing the loan account, their website showed us that rs. 48000 /- has to be refunded to us.(1. June month debited emi., 2. January month twice debited emi). Even their staff confirmed us the same. They refunded 21000/- to us in July month. But 26000/- was pending. After 3 to 4 months, now they are saying that there is no amount to be refunded. They not giving any clear clarification about the amount collected twice on January 2020.
                          Aug 6, 2021
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Oct 07, 2020
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          We like to confirm that your query/complaint pertaining to the housing loan .

                          You are requested to be in touch with HDFC LTD. for resolution of your query/complaint. Please Click here (Link-https://bit.ly/3jHkSKe) for any Queries / Feedback / Complaints pertaining to HDFC LTD.

                          -Zubin
                          HDFC Bank Customer Assistance
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                            R
                            rosy sarma
                            Oct 6, 2020
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                            Payment done for jio recharge but money debited from my account and not credited to jio.
                            +1 photos
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                              hiren jinadra
                              Oct 6, 2020
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                              I did a transaction and money got deducted from my account. Receiver hasn't got the money yet. After transaction I got SMS that "Your money transfer of INR 7500 timed out due to technical reason. IMPS Ref no - {}.

                              Please refund my money immediately.
                              HDFC Bank customer support has been notified about the posted complaint.
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                                T
                                Telukutla Chiranjeevi
                                Oct 6, 2020
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                                Address: CHILAKALURIPET

                                I have taken loan in YesBank. For that I did signature on the form for enabling the auto debut on every month. But I got the below message.
                                "Dear Customer Mandate reference no: HDFC[protected] issued to YES BANK RETAIL ASSET with value Rs.26239 and frequency ADHO was rejected due to the reason 'Drawers Signature Differs' received today for processing."
                                I dont why it is getting rejected. I have applied for twice. Twice it was rejected. But the signature is correct and I withdrawn the money also with same signature. So please accept this ADHO reference number.
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  K
                                  Kaustav123
                                  Oct 6, 2020
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                                  Sir,
                                  The loan for my vehicle is cleared long back. But the bank didn't issue us the NOC stating that they have blocked the NOC because a card is registered in my mother's name. Is it possible to block the car's NOC. What link does it have with the card. The loan is cleared can they blick the NOC. The loan was cleared back in 2009
                                  HDFC Bank customer support has been notified about the posted complaint.
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                                    sumitrana100
                                    Oct 6, 2020
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                                    Address: 245 Sangam , Rk puram New Delhi

                                    I, Sumit Kumar, am your customer and currently holding a valid credit card no. [protected]

                                    I want to inform you that multiple fraudulent transactions have happened on my card and Rs.16000 has been debited from my card on 22/9/2020 at 11:08 am, without my knowledge. Details are given below.

                                    Transaction Date

                                    Time

                                    Transaction Amount

                                    [protected]

                                    3:48 PM

                                    2000

                                    [protected]

                                    3:49 PM

                                    2000

                                    [protected]

                                    11:06 AM

                                    8000

                                    [protected]

                                    11:06 AM

                                    4000

                                    As the aforementioned transaction has not been done by me and has happened without my knowledge, I am of the firm belief that it is a fraud and hence I am not liable to pay this amount. Kindly ensure that not paying this amount will not impact my CIBIL or any other credit score, in any case whatsoever.

                                    I have been trying HDFC, its been more than two weeks yet I am getting no solution. By being helping me out through this trouble, HDFC yet sending me mails like this fraud transactions are done by me.

                                    Being as a first time customer of HDFC, I am highly disappointed by the standard of services are being provided to customers. I would request and ask HDFC to look after this issue and kindly get it resolved .
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Oct 17, 2020
                                    Updated by sumitrana100
                                    I still get no update from bank .
                                    could you please help me, I dont know why HDFC is doing this.
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                                      M
                                      Manas8004
                                      from Powai, Maharashtra
                                      Oct 6, 2020
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                                      My bill transaction of rs 4990 was debited from my account but it somehow got failed and still my refund is not processed back to my source mode
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Oct 15, 2020
                                      Updated by Manas8004
                                      Its already been 9th working day still no refund yet please help its a big amount and its very urgent.
                                      Refund reference no. Provided is[protected]
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