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HDFC Bank Complaints & Reviews

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Updated: Jul 8, 2026
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HDFC Bank reviews & complaints page 328

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T
Thirugnanam_udt
Jan 12, 2021
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Hello,
Name : THIRUGNANAM N
Mobile #:[protected]
Card number : 4893 - ****-****-9707

I have checked the credit card transactions on the hdfc netbanking website, it shows Morat Interests and GST taxes ( Rs.851.52 and Rs.153.27) are debited from my card account on 29/12/2020.

Please find the screenshots for the communications.
they were not ready to revert this charges.also i called the customer care about this issue, they said for Smart EMI, they levy simple interest charges now, but they didn't do any communication before that.
As per the supreme court direction, there is moratorium interest to be levied for the moratorium period and also central has approved this also.
so they will not levy any interest during this moratorium period.

I don't know, what is the process instructed to banks by RBI? so ultimately public are impacted this due to corrona. they will never help for people even during this corrona hard times.what is stupid banking process in india?
HDFC Bank customer support has been notified about the posted complaint.
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    Savio_fernandes
    Jan 12, 2021
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    In spite so many complains, i am still getting Telemarketing calls. Today i got a call from [protected], yesterday i got a call from [protected]. It is very disturbing and frustrating as these calls come during any time of the day. In spite of telling them i dont need anything, still they keep calling.
    HDFC Bank customer support has been notified about the posted complaint.
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      M
      Mukhraj Saberwal
      Jan 12, 2021
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      Kindly consider this as an escalation of a HDFCLife customer to the CEO office

      HDFC Life Click 2 Protect Plan Policy 15396722

      With immense disappointment I have to bring to your Notice my 4 months of struggle to revive my policy, which is all about endless waiting for HDFCLife to respond, Adulterations of medical reports with other patients ( Nandkishore More ), No clear doctor recommendations uploaded on Portal based on which your organisation has asked for additional premium ...

      It's so highly confusing and disturbing to be a customer of HDFCLife Can you please help me - All I asked for is my lapsed policy revival and i am being taken for a whirlwind tour since last 4 months

      The relationship manager given to me is just doing a postal service between your backend, without ANY proactive or reactive attitude to help the customer

      I am enclosing all the mail communications with HDFCLife here
      HDFC Bank customer support has been notified about the posted complaint.
      Hi, we would like to inform you that the response has been shared on registered email Id via interaction no.[protected] dated January 12, 2021. Kindly refer the same for your perusal.
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        R
        Rakesh C. K.
        from Bengaluru, Karnataka
        Jan 12, 2021
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        Hi, I regularly receive calls from HDFC Bank seeking my interest in personal loans. On a day, I would receive 2-3 calls too. All calls are made from mobile numbers. Do note, my number is marked for DND & they are bypassing the same by calling from mobile numbers.

        I have repeatedly requested them to remove my number from their calling lists but to no avail

        My number is [protected]
        HDFC Bank customer support has been notified about the posted complaint.
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          J
          John Jebadurai
          from Chennai, Tamil Nadu
          Jan 12, 2021
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          Hi sir,

          This is my Personal Number: 9022388 and payment due date 7thJan 2021. Date of 11 Jan 2021 my account deducted amount Rs 649. Reason that overdue loan recovery. Please refund my amount as soon as possible.

          So kindly redund my amount.
          HDFC Bank customer support has been notified about the posted complaint.
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            P
            priyankashah22
            Jan 11, 2021
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            Resolved

            Amount was deducted from the fastag wallet as well as I was asked to pay cash. I called customer service number[protected] to resolve. They told me all the formalities and I did so on 9th November 2020. Post that till date whenever I called customer service they only reassure to escalate the issue but nothing is done. I asked them to connect me to senior authorities they kept saying that senior managers are busy and they will arrange for a call back. I have not received a call back nor have I received my refund. I have all the proofs to prove that I was wrongly charged and also proofs of contacting customer service HDFC fast tag.
            Problem persists. Their staff has no clue . They just are trained to give reassurance to the customers. But queries and issues renain unresolved
            Jan 14, 2021
            Complaint marked as Resolved 
            I got a response to my tweet from HDFC Bank Cares and they told me to get in touch with customer care number and email id: [email protected] Due to the tweet I have received the amount credited in my Fastag wallet.
            HDFC Bank customer support has been notified about the posted complaint.
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              G
              GAURAVV GOEL
              from Mumbai, Maharashtra
              Jan 11, 2021
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              Address: Gaur cascade , Flat no A607, Rajnagar ext

              Without intimation debitred from my account no [protected] of rs.1899
              Rs-1899 debited from my bank account without my intimation on 31 st Dec around 6 -6.30 by the name of cponeassis & rs-1899 has been debited from my account without any pin or otp no. I am really shocked how does it possible. Without involment of bank .. I maid a complaint to hdfc and they refused to refund the same, that shows how all fraud is going on, I did not used any service or demand for it. Then how does these transaction done? I am not interested in this kind off services. So i request you to revert my debited amount in my account, otherwise i will go through legal against your company

              Thanks n rgds :

              Durgappa dyamanna b
              Mobile no.[protected]
              My card details ends with xxxx xxxx xxxx 2172
              Account with hdfc bank
              HDFC Bank customer support has been notified about the posted complaint.
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                M
                mohindrama
                from Delhi, Delhi
                Jan 11, 2021
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                Address: [email protected]

                ALERT:Rs.199.00 spent via CREDIT Card xx5059 at AMAZON1258399 on[protected]:17:19:26 without PIN/OTP.Not you?Call [protected]

                I have not made any payment, please help
                HDFC Bank customer support has been notified about the posted complaint.
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                  J
                  Jigneshkumar Parekh
                  Jan 11, 2021
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                  Address: Ahmedabad

                  HDFC Bank — hdfc fastag deducted excess amount by manual debit
                  on Feb 13, 2020
                  manual debit rs. 55 by manually named "debit adjustment" or "entry adjustment"

                  But i have no due pending amount, and can be seen by statement (Attached).

                  When i asked while returning, attending person replied that we don't know ask to customer care.

                  Now i am getting for over due amount sms regularly. I am not recharging now as excess amount is already deducted.

                  Kindly review and resolve the issue.
                  HDFC Bank customer support has been notified about the posted complaint.
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                    S
                    Sreekanth Chittineni
                    from Powai, Maharashtra
                    Jan 11, 2021
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                    HDFC Bank Credit Card — Cancellation of one assist membership
                    Srikanth ch
                    Cancellation of One Assist Membership
                    I am a HDFC bank credit card holder . The bank has auto debited Rs. 1399/- from my credit card number ending with 4547 without my concern on date:08/01/2021. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of Rs.1399/-

                    Name :- Srikanth ch
                    Mobile No. :- [protected], [protected]
                    Credit Card Number Ending :-
                    HDFC Bank customer support has been notified about the posted complaint.
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                      J
                      Jatin Shethia
                      from Delhi, Delhi
                      Jan 11, 2021
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                      Address: Thane, Mumbai

                      I have been with HDFC Bank since 5 yrs now with smooth operations being from them, now I have applied for a Fastag via one of their agents, Ref - HFR 01813489 on 30th of Dec, which was confirmed to me that the Fastag will be delivered to your registered address within 7 working days, now after more than 10 days still awaiting for the same.

                      Their Fastag Customer care is horrible & even the HDFC Official is unable to track the status of the Fastag, which is really disappointing..
                      HDFC Bank customer support has been notified about the posted complaint.
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                        S
                        shivam40
                        from Delhi, Delhi
                        Jan 10, 2021
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                        I have applied for fastag from HDFC Bank in last week of October 2020. I had paid the whole amount (Rs 500) of fastag and it has been issued to me. But, I have not received my fastag from 2.5 months. I have contacted them on toll free no. for 9-10 time and always I have been asked to wait for 7 days. I am a valuable customer to HDFC Bank and I was not expecting such a bad service from HDFC Bank. Please look into the issue or refund my money as soon as possible. I would rate HDFC Bank very poor for their fastag services.
                        HDFC Bank customer support has been notified about the posted complaint.
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                          S
                          shivam40
                          from Delhi, Delhi
                          Jan 10, 2021
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                          I have not received my fastag from HDFC Bank . I applied on 28th October 2020. Since then, I have called them 10 times and always I have been asked to wait for 7 days. I have already paid the fastag amount (Rs 500) and it has been issued to me but I have not yet received the fastag.
                          HDFC Bank customer support has been notified about the posted complaint.
                          @HDFC Bank When are you planning to give my fastag?
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                            R
                            rishipvekhs
                            from Delhi, Delhi
                            Jan 9, 2021
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                            Address: Pune

                            HFR01091815 applied on 28-Dec-19 for 3 vehical out of 2 vehical fastag till not recived multipal time call on toll free nummber [protected] & mail also but every time saying under delivery process.

                            HDFC Fastag toll free number[protected] not for customer support it is customer harassment. I requesting HDFC bank to audit toll free number and its resolution.
                            HDFC Bank customer support has been notified about the posted complaint.
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                              H
                              Hemanthkumar Godkari
                              Jan 9, 2021
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                              Address: Hdfc bank ,bangalore

                              I got a call from hdfc customer care executive I picked the call after me picking the call she is not speaking for long time as I was continuously saying hello and cut down the call and called her to the below no [protected] and I spoke to her and she received and without listening she cut down the call and when I texted her she is using in appropriate language .Take action on her
                              HDFC Bank customer support has been notified about the posted complaint.
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                                P
                                Pragadeesh Balaji
                                from Delhi, Delhi
                                Jan 9, 2021
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                                Address: 27,1ST STREET,, SOLIPALAYAM EXTN,15 VELAMPALAYAM,, TIRUPUR

                                HDFC Bank Credit Card — Cancellation of one assist membership
                                Balaji V
                                Cancellation of One Assist Membership
                                I am a HDFC bank credit card holder . The bank has auto debited Rs. 1399/- from my credit card number ending with 4486 without my concern on date:27/11/2020. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of Rs.1399/-

                                Name :- Balaji V
                                Mobile No. :- [protected], [protected]
                                Credit Card Number Ending :- 4486
                                HDFC Bank customer support has been notified about the posted complaint.
                                What happened we didnt get back our money yet ?? soon please
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                                  C
                                  chinmay004
                                  Jan 9, 2021
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                                  Fast tag for my application reference no. HR[protected] is not delivered yet. It was applied 15 days back and there was commitment to deliver it within 7 days.
                                  However, fast tag customer id and wallet id is issued.

                                  Customer Id is[protected] and Wallet Id is [protected].
                                  Its disappointing that fast tag is not delivered and also there is no tracking process of status. The customer care number is not working. Such a pathetic service they are providing. They should be banned from this fastag providing service.
                                  HDFC Bank customer support has been notified about the posted complaint.
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                                    D
                                    deepanmanju
                                    from Musiri, Tamil Nadu
                                    Jan 9, 2021
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                                    Sir

                                    i am deepan chakravarthi ... due to covid 19 i am not able to paid my credit card amount ... customer care executive remind my pending due... i promised 2 month payment paid ... this january 2020 amout tranfer my HDFC savings account... today 9th still my amount not relised... i ask to customer care ... replay from cce paid pending due after only amount relised... from my request take pending amount that hold amount... no one responce from HDFC... i went in person also... no one meet me... i register complaint for call back... no one call... register complaint id is [protected]
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Jan 09, 2021
                                    Updated by deepanmanju
                                    Still no call sms not received from HDFC
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                                      S
                                      sana kausar amjad shaikh
                                      Jan 8, 2021
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                                      Branch not inform me that salary account converted to saving account with out informing me and balance go to negative and i am not in that situation to bear it these second time iam complaining my problem have not resolve How much time should i complaint please take action as soon as possible.
                                      HDFC Bank customer support has been notified about the posted complaint.
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                                        K
                                        K Ghosh
                                        from Delhi, Delhi
                                        Jan 8, 2021
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                                        Address: Chennai

                                        Hi, My name is Kavitha g.. I had worked in HDFC as Sales Executive from May 2006 to December 2006, Emp Code CK01790 and Senior Sales Executive from January 2007 to March 2008 Emp Code CK03226. And I got the resignation acceptance letter also..but I need my experience letter for my current employment.I have been sending mail to HDFC to issue my experience certificate for past few days.they don’t even respond my mail.kindly help to get on the same.Thank you
                                        HDFC Bank customer support has been notified about the posted complaint.
                                        Still am not getting any response from HDFC..kindly help.thanks
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