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HDFC Bank Complaints & Reviews

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Updated: Dec 16, 2025
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HDFC Bank reviews & complaints page 333

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S
shiva.c.a
from Palghat, Kerala
Sep 25, 2020
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Sir/madam,

My application is in discussion with 15th august 2020, but till today i haven't received a proper service / satisfaction from hdfc cc division.
Last time also i was allotted indigo 6e reward card, i asked to change the type of card as mentioned below, but my application was declined for the same.

1) teachers platinum
2) platinum edge
3) freedom
4) solitaire credit card
5) titanium edge

Later it was in process, after doing residence & office verification, submitting all documents, without a single phone call on the allotted card / choice to select a card.
I have been allotted indigo 6e xl card, i came to know after receiving a message and email from indigo which has annual fees of rs. 2500.
Why are you not giving an option to select a card for a customer as per his/her requirement? Why are you promoting indigo for a non-frequent flyer?
Do you think customers are buffoons to accept any type of card provided by hdfc?

Thanks for your time in causing the inconvenience again and again.
Kindly cancel my application / information / credit card account (If created) with hdfc.
HDFC Bank customer support has been notified about the posted complaint.
Sep 25, 2020
Updated by shiva.c.a
My Credit Card application reference no. 20H[protected]TP
Sep 25, 2020
Updated by shiva.c.a
Without Contacting / Calling Customer for Updating type of card allotted, how you're fulfilling Terms & Conditions of HDFC Bank, as Customer should know about Joining & Annual Fees of his / her card which is going to be processed.

Call me at the earliest & resolve my issue : @+91-[protected]
Sep 25, 2020
Updated by shiva.c.a
My card has been dispatched, without my knowledge, after receiving e-mail & SMS, i came to know the card is dispatched, even till today, not a single executive has called and asked about the problem faced.
I request others also, do not believe HDFC Bank, who themselves mark as best bank. This is the worst experience which i have gone through.
Sep 26, 2020
Updated by shiva.c.a
Card has reached destination, however it was processed without my concern & knowledge, Hence i will not accept the shipment, its HDFC responsibility to look after it about cancellation, HDFC Don't Cares.
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    S
    sravanireddyambati
    Sep 25, 2020
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    Address: hitechcity hyderabad

    Hello sir due to carona i am statying in my village i can't go to bank and close my account. I am not using any of your services from past 3 yrs. But every year they are charging am paying. This time they charged -1400. I dont even have hdfc debit card and credit card. I request you please close my account
    HDFC Bank customer support has been notified about the posted complaint.
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      A
      Arunangshu Dev
      Sep 25, 2020
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      Address: HDFC

      Dear hdfc i have received this following message-
      Ur transaction on hdfc bank debit/atm card ending 4342 for rs. 1299.00 has been credited/reversed by amazon on[protected]:14:10:41
      But the amount is not reflecting in my account please help
      My ph no : [protected]
      +1 photos
      HDFC Bank customer support has been notified about the posted complaint.
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        A
        Ananya kaushik
        Sep 25, 2020
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        I ananya kaushik from shahdol had applied for back office job and got call for interview they claim that they are from hdfc bank head office and they asked for registration fees and security deposit and the name has been told was jatin raghav hr deputy manager of head office.
        Got call from phone number-[protected]
        Near about rs 14000 has beed already paid in the name of bank formalities.
        Kindly look into this issue.
        HDFC Bank customer support has been notified about the posted complaint.
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          Chanjal Jayaram
          from Hosur, Tamil Nadu
          Sep 25, 2020
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          I applied for hdfc fastag (Hfr[protected] online on 9/9/2020. The wallet is activated but have not yet received the rfid sticker. Customer care number[protected] is not accepting call since once week.
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          HDFC Bank customer support has been notified about the posted complaint.
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            A
            Ananya kaushik
            Sep 25, 2020
            Resolved
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            Resolved

            I ananya kaushik hereby informed you that i have registered for job and then i got call and they claim that they are from hdfc bank and they did all the formalities and asked to pay in the name of registration fees and security deposit and then in the name of account opening.
            They took near about rs 14000/-
            Kindly look into this issue.
            Aug 8, 2021
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Dear Customer,

            HDFC Bank doesn't charge applicants any recruitment fee for gaining employment / ask you to deposit any money for giving you job offers; authorize any third party (such as vendors, placement services, recruitment agencies, etc.) to make any employment offers to applicants / candidates and does not collect any fee / registration / recruitment charges etc for referring and placing applicants / candidates with them. If any such entity fraudulently representing HDFC Bank approaches you, please refrain from responding to them and do not pay any fee / charges / payment to them.

            -Anay
            HDFC Bank Customer Assistance
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              A
              arunbalajivm
              Sep 25, 2020
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              I bough my iphone from imagine ttk on 26/01/20, they said i'll get caskback of rs.6, 000/- within 120 days but till date i didn't receive the amount yet.
              HDFC Bank customer support has been notified about the posted complaint.
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                Omprakash R saroj
                Sep 25, 2020
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                Dear sir/madam

                My name is omprakash saroj and my credit card no [protected] since holding last 12 to 13 years. Last oct-nov 2019 i try for settlement but not settled from bank till date so outstanding amt. 62000 till date i have already paid monthly installment before 2019 monthly basis but april 2019 he deduct my hole salary without intimation and i have send mail so many times to hdfc customer care but not any reply to me but that from last one year unnecessary charges are coming in my bill and total out standing is 6200/- you are requested to kindly close my cards and make the amount 20, 000 in final, so that account can be clear.
                HDFC Bank customer support has been notified about the posted complaint.
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                  S
                  santoshpm
                  from Kolkata, West Bengal
                  Sep 25, 2020
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                  I was mis-sold a pension policy by my so called'relationship manager'. He and his boss were continually after me to buy this policy and quoting it's numerous (Non-existent) benefits.

                  They would have obviously known that this policy was not for me, but they wanted their commission and promotion. They were only thinking about how they will benefit.

                  They are snakes, lying snakes. Beware.

                  I have lost lakhs of rupees in interest when my premium was locked in to the policy. After fighting bitterly with these self-centered cheats, i got my premiums back.

                  Once they sold me the pension plan, they were totally uncaring, especially the person who sold it to me. I raised a grievance with their grievance cell but no response or acknowledgment was received.

                  I had to escalate multiple times, my health suffered and i was in very bad shape.

                  Stay away from these cheats; it's a third-rate company or even much worse.
                  HDFC Bank customer support has been notified about the posted complaint.
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                    S
                    sikhboypreet
                    Sep 25, 2020
                    Resolved
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                    Resolved

                    Address: B/1/455, Gr Flr, Janakpuri, New Delhi, Delhi 110058

                    The hdfc bank has put a hold on my funds of rupees ₹11, 372.82 as mi revenue hold through gefu,

                    Name: harpreet singh
                    Account number: [protected]
                    Ifsc: hdfc0000129
                    Branch: janakpuri, new delhi

                    Also, the customer service is not able to give any info on this.
                    First of all, it's hard to reach customer service because it takes alot of time and the ivr options are very difficult and tricky to navigate, after all the effort the customer service is not helpful.

                    Please have a look on the issue, kindly recover my balance to my account.
                    Aug 14, 2021
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Sep 28, 2020
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    We have shared your comments with the concerned team and our branch official will get in touch with you at the earliest. We request your patience in the interim.

                    -Nadia
                    HDFC Bank Customer Assistance
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                      M
                      meghana medapati
                      Sep 25, 2020
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                      Address: Hyderabad

                      I have personal loan in hdfc. I paid my emi lately after 2 days. So hdfc has put my money on hold. I unable to make transactions. As it is showing negative.
                      HDFC Bank customer support has been notified about the posted complaint.
                      Sep 25, 2020
                      Updated by meghana medapati
                      Please resolve my issue
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                        Manish Mittu
                        Sep 24, 2020
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                        Money debited from google pay account but not completed my payment successfully. It showed an error of transaction failed in the website
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                          A
                          Arunaanand
                          Sep 24, 2020
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                          Address: electronic city ,bangalore

                          On every year 27th september, the amount of rs 2599 is deducted from my account without any intimation (Without asking pin or otp). It is showing like it is done by cponeassis pos debit. I don't want this kind of services. Please deactivate this kind of services for my account prior to this year deduction.
                          HDFC Bank customer support has been notified about the posted complaint.
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                            bhawar ramteke
                            from Mumbai, Maharashtra
                            Sep 24, 2020
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                            I have never asked hdfc bank to open any demat account for me or activate it. I have never in my life used hdfc demat account.
                            Hdfc has debited 885 rs from my salary account towards demat depository charges. I have never asked hdfc to open, activate or deactivate any demat account. My hdfc customer id is 39663561. Kindly help.
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                            There is no update on the same yet
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                              N
                              Nand Chaudhary
                              Sep 24, 2020
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                              Address: HDFC BANK

                              R/sir,

                              Today i have received a call from mrs. Archana customer care hdfc credit card mob no:[protected]
                              She advice me that hdfc bank is sending welcome kit by debiting rs 8999/- in my credit card ac. But i refused to don't send any kit to me because i can not pay the said amt & i have no need of this kit.
                              She use rough language & forced me.
                              Please help me.

                              Thanks & regards
                              Nand lal
                              [protected]
                              [protected]
                              HDFC Bank customer support has been notified about the posted complaint.
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                                bimkumar
                                Sep 24, 2020
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                                I have some amount in hold because of mirevenue through gefu.
                                Can you please help me to get it solved or can you tell me the time it will take for this solution if it will get solved automatically.
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  Desitaly italia
                                  Sep 24, 2020
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                                  Address: Mumbai

                                  I am waiting nearly a year for the payout of a policy i took out in 2009! But they keep passing me to a different officer who is asking me to submit the same documents i submitted nearly a year ago. Every response is from a different person. It is ridiculous, un professional and never experienced anything similar.

                                  Here is a list of all the different people i have been flogged of by;

                                  Naga sai krishna
                                  Customer service officer
                                  17/09/2020

                                  Rajesh kumar sahu
                                  Customer service team hdfc life
                                  26/02/2020

                                  Arif mondal
                                  Customer service officer
                                  09/01/2020

                                  Anitha. P
                                  Customer service officer
                                  17/12/2019

                                  Mistu podder
                                  Customer service officer
                                  16/12/2019

                                  Kamesh
                                  Customer service officer
                                  28/11/2019

                                  Sri harsha m
                                  Customer service officer
                                  1/10/2019

                                  Kaushik mitra
                                  Customer service officer
                                  9/09/2019
                                  HDFC Bank customer support has been notified about the posted complaint.
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                                    Manav Mulchandani
                                    Sep 23, 2020
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                                    I have bought my ipad 7th generation with hdfc bank debit card on 27/10/2019 in reliance digital dombivli, Mumbai. As mentioned by hdfc bank (To receive cashback of 2500 within 120 days from the transactional month end) i haven’t received my cashback till now, it is more than 240 days. I have asked in reliance digital, they said to check with bank. Hope this issue gets resolved and cashback will be credited as soon as possible.
                                    HDFC Bank customer support has been notified about the posted complaint.
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                                      vedant goswami
                                      Sep 23, 2020
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                                      I had applied for the fastag on 19/03/2020 (Ref no. Hrfr[protected]. I had registered complaint for this issue but no action has been taken yet.
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                                        Nav Bawa
                                        Sep 23, 2020
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                                        Address: Chandigarh

                                        I had a salary account with hdfc bank. When i left my job. I had to settle back in my hometown due to personal reasons and called customer care in regard of closing my account but they were not able to help because this account have non-maintenance charges of rs. -7139.07 as of now.

                                        I cannot visit home branch because my current condition does not allow me to do so. I can only visit local branch and they are asking me to get my account to zero so they can further proceed to close the account.
                                        Please waive of the occurred non-maintenance charges of rs. -7139.07 from my account so i can get this account closed.

                                        It will not affect my cibil score but still it feels inconvenient to have a account. I am also unable to pay this amount as i am not financially able.

                                        If only home branch can settle this issue than please arrange a call back from home branch so i am convey my message to them.

                                        Thanks& regards,
                                        Satveer singh

                                        Ps: on my search i found that as per rbi guidelines banks cannot charge a customer for non-maintenance on a account.

                                        This is the link for your reference containing rbi guidelines:
                                        https://m.rbi.org.in/Scripts/NotificationUser.aspx?Id=9343&Mode=0
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