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HDFC Bank Complaints & Reviews

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Updated: Dec 16, 2025
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HDFC Bank reviews & complaints page 341

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S
ShubhanshuRana
Sep 9, 2020
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I had purchased clothings from Allen solly 2 months back, which had 10% instant cashback, but i havent received it yet.
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    Sep 9, 2020
    Mar 8, 2023
    This thread was updated on Mar 8, 2023
    Resolved
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    please refund my amb and ach debit return charges

    Address: New Delhi

    Hello
    I have a saving account in your bank account no. [protected] in the name of Shivani Sethi. I have checked my account statement, you have been charged lots of charges from my account. Why you charged?I have started a SIP in mutual funds, but i did not maintain sufficient balance in last two months. I have been charged ACH Debit Return Charges of Rs 590/- in July 2020.
    I have never been informed that this would be charged...
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    prakashbadal
    Sep 9, 2020
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    Address: Prakash Shimla, H.P. INdia

    There is a moratorium as announced by rbi. I am a classic customer of hdfc bank. I hardly default to pay credit card outstanding. Till february 2020 there was no default on any credit card payment. But on 31st august when the moratorium got over, on 2nd september i received a call from hdfc bank customer care to pay rs 15000/- as an minimum amount due and immediately they blocked my card and put my saving account on hold. I was in a hospital for the surgery of my 87 years mother-in law when i rushed to atm for withdrawal i was shocked to saw that my account balance was showing -97000/- surgery was cancelled due to lack of money and now one lakh twenty one thousand has been held by hdfc bank and the customer care executive named ms. Archana is calling very rudely and giving her statement that she will not release my account. When i ask for reason then she says that i have to pay whole outstanding. This is totally harassment and disobedience of rbi instructions. I have also filed an application in the local branch but nothing is heared from the bank. Now i am lodging a complaint here and also writing to rbi for this. I have all recording intact with me as an evidence. I am very upset that my whole money was held by the bank and they are not releasing the amount.
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      Akshu Jaglan
      Sep 8, 2020
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      Address: house no 1186 vpo naultha

      637 was deducted from my account. Sir, can you t ell me what you cut? And sir, i want a refund. I at least ca lled upon reaching the bank. Nobody is helping me. Please refend my money
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        giribhai
        Sep 8, 2020
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        I made two mobile bill payments from payzapp wallet on 16th august. Both the transaction got failed, money also got deducted. I called their customer care, got a reference number 37047. I also wrote a mail to them and got reference number 36905.in all these cases, i was asked to wait for 5 and 10 working days. Today is 17th working day, still i am waiting for refund of money deducted despite of continuous follow-up with customer care despite of the fact that customer care also accepted failure of transaction. I don't understand what is stopping them to refund my money. Can any one suggest me how to go legally on this? To whom i have to contact?
        +2 photos
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          Jaya Prabhu Ronikk
          Sep 8, 2020
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          Hi team,

          My hdfc fastag application number is hfr845540.

          I have applied on 19th dec 2019 and i have received the login credential. However, i have not received the fastag sticker after so many reminders.

          Finally, i decided to cancel my hdfc fastag due to their pathetic service. I have placed the request to cancel my account and requested for a refund.

          I have placed this request on 2 months back. Till now, i have not received any update from them. I have called more than 5 times. Every time they are telling the same thing that i will receive my refund within 5 working days.

          I have raised the complaint[protected]. Till now i have not received any update.

          Such a pathetic customer service i have never experienced anywhere.
          Sep 14, 2020
          Complaint marked as Resolved 
          Resolved
          HDFC Bank customer support has been notified about the posted complaint.
          Dear Customer,

          Please email at fastag.[protected]@insolutionsglobal.com for better assistance.

          -Anay
          HDFC Bank Customer Assistance
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            aagni11
            Sep 8, 2020
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            Address: Shop No 13 & 14, Shree Manoshi Apartment, Plot No 5 & 6 Ghansoli, Sector 3 Thane-400701

            Hi team,

            My self tirupatirao and in my hdfc bank account rs 5200 has been deducted on 5th Sept 2020 and please dont deduct amount from my account and revert my rs 5200 to me and why your hdfc people is charging rs 600 for month and even fund transfer also your hdfc is charging 11 rupees for one transaction and in other banks there is no deduction and your hdfc is cheating people without closing account what happened you know I was given hdfc account close form in ghansoli in Apr 2019 and I have paid rs 600 in Hdfc bank ghansoli office but they have not closed my hdfc bank account and charged rs 600 for every month and cheated me and deducted my money rs 5200 in this tough time.Two days back also I have given hdfc bank account close form in Hyderabad hdfc office but they have not closed my hdfc bank account and now again your hdfc bank is charging rs 600 for previous months also and cheating me please give my hard earned money back and close my account Asap and I will never use hdfc bank account In my Life time.

            My Name:Vakkalagadda T Rao
            My hdfc bank account number:[protected]
            Ifsc code:HDFC0001436
            HDFC Bank customer support has been notified about the posted complaint.
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              Subhajyoti_ss
              Sep 8, 2020
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              Hi,

              I am subhajyoti senapati. My registered mobile number is [protected]. I have 2 refunds in this number. A refund based on 05-jul - 2020 for rs -556.00 bank reference number is - 75260770172004239526063 and a refund based on 05-jul - 2020 for rs -644.00 bank reference number is - 75260770172004239526063. Already 2 months gone but no solution. I mailed to [protected]@payzapp.in on 16 october and today is 8 september 2020 but till yet no results. I also messaged through facebook but no response.
              +2 photos
              Sep 13, 2020
              Complaint marked as Resolved 
              I got my refun. Thank you.
              HDFC Bank customer support has been notified about the posted complaint.
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                Pradeepshakthija98
                Sep 8, 2020
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                Address: Bangalore

                I had changed RS590 as ACH DEBIT RETURN CHARGES for 15times on 3rd September I had no idea whey had changed on my account but what I know is as a global pandemic there will be no charges levied on check bounce or any type of loan repayment Charges etc but no one from bank side is responding properly tried to call to the customer care but no response due to pandemic and even visited one of the branch but sadly no response from them side too not even they raised compliant even they don't have time to check the transaction. I had got charged around 9.5k totally as ACH DEBIT RETURN CHARGES on this pandemic situation.
                Hope by this I can get some solution for this.
                Aug 6, 2021
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Sep 08, 2020
                HDFC Bank Customer Care's response
                Dear Customer,

                Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern along with the details of charge. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                -Anay
                HDFC Bank Customer Assistance.
                I have the same concern, got debited around 6k, and the bank is not giving the explanation. I have all the proof with me, i want my amount back or i will close the account.

                ACH Debit Return Charges - Comment #3929826 - Image #0
                ACH Debit Return Charges - Comment #3929826 - Image #1
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                  mohit_456
                  Sep 7, 2020
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                  Address: Delhi

                  This is to inform you that i have shown there is a deduction of two times in my account on same day (07th sept 2020) for amb charges for july & august respectively. As you aware that due to covid-19 pandemic there is no source of income has been received by my company. Company has provided only 50% salary that is 13000 or 10000.in this amount i have to spend my house rent, electricity bill and all duly expenses. And you guys charges amb charges of rs. 928/- respectively. Kindly refund my amount.

                  Hope you hear soon.
                  +1 photos
                  Aug 10, 2021
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Sep 08, 2020
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  We understand that you have raised your concerns at HDFC Bank vide Reference Number =[protected] and you will receive a response from them to your e-mail ID. Due to the prescribed protocols to curb the spread of COVID19, we are operating with limited staff. Under the circumstances, there may be a delay in our response. Please bear with us. In case of any urgent queries or requests you may also use our Net Banking and Mobile Banking services.

                  -Nadia
                  HDFC Bank Customer Assistance
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                    A
                    atulgitm
                    from Roorkee, Uttarakhand
                    Sep 7, 2020
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                    I, atul raj, want to close my account as soon as possible. My account number is[protected]. I can not come to your branch office since i have left jodhpur in 2016. I opened a salary account in hdfc bank in 2015 which required no maintenance minimum balance (Or the account is opened with zero balance requirement). But letter you have converted my account to salary to saving without my permission.
                    So, kindly close my account
                    Every quarterly hdfc imposing me -600 charge on me which leads to my account in negative balance which is against rbi policyrbi/2014-15/308 dbr. Dir. Bc. No.47/13.03.00/2014-15 november 20, 2014 which said "it should be ensured that the balance in the savings account does not turn into negative balance solely on account of levy of charges for non-maintenance of minimum balance". So, kindly requested to set my account balance to zero and close my account as soon as possible.
                    HDFC Bank customer support has been notified about the posted complaint.
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                      Something Special
                      Sep 7, 2020
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                      This is the worst experience i have been through in any of the banks so far.

                      I am customer with hdfc with last 1 years with holding a saving account, two wheeler loan and many services.
                      Last month i deposit money on my bank account but money is not credited to my account but is still on hold.
                      And bank is charging mantainance charge instead of crediting money to my account
                      Aug 20, 2021
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Sep 08, 2020
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details. Please mention reference number TT[protected] for us to promptly respond to you via email.

                      -Bejoy
                      HDFC Bank Customer Assistance
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                        Vishnu Harjai
                        Sep 7, 2020
                        Resolved
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                        Resolved

                        Address: gurgaon

                        The hdfc bank has put a hold on my funds of rupees 760.00 as mi revenue hold through gefu, account details is
                        Account holder name vishnu harjai
                        Ifsc code-hdfc0000044
                        Account type: salary account
                        The customer service is not able to give any info on this.
                        First of all it's hard to reach customer service because it takes a a lot of time and the ivr options are very difficult, i want my hold amount to be refunded as my account is zero balance salary account.
                        Aug 7, 2021
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Sep 08, 2020
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        We understand that you have also raised your concerns at HDFC Bank Support[protected] and you will receive a response from them to your e-mail ID.

                        Due to the prescribed protocols to curb the spread of COVID19, we are operating with limited staff. Under the circumstances, there may be a delay in our response. Please bear with us. In case of any urgent queries or requests you may also use our NetBanking and Mobile Banking services.

                        -Nadia
                        HDFC Bank Customer Assistance
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                          Vishnu Harjai
                          Sep 7, 2020
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                          Address: gurgaon

                          The hdfc bank has put a hold on my funds of rupees 760.00 as mi revenue hold through gefu, account details is
                          Account holder name vishnu harjai
                          Ifsc code-hdfc0000044
                          Mobile number-[protected]
                          Account type: salary account
                          The customer service is not able to give any info on this.
                          First of all it's hard to reach customer service because it takes a a lot of time and the ivr options are very difficult, i want my hold amount to be refunded as my account is zero balance salary account.
                          Sep 7, 2020
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Sep 07, 2020
                          Updated by Vishnu Harjai
                          HDFC Bank — HDfc hold my 760 rupees amount on zero balance salary account against non maintenance charges.
                          Vishnu Harjai on Sep 7, 2020Mark as Resolved
                          Account/Customer ID: [protected]
                          Registered Contact Details/Email ID: [protected]

                          The hdfc bank has put a hold on my funds of rupees 760.00 as mi revenue hold through gefu, account details is
                          Account holder name Vishnu Harjai
                          ifsc code-HDFC0000044
                          Account type: salary account
                          The customer service is not able to give any info on this.
                          First of all it's hard to reach customer service because it takes a a lot of time and the ivr options are very difficult, I want my hold amount to be refunded as my account is zero balance salary account.
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                            Aayush 98
                            Sep 7, 2020
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                            Address: NOIDA SECTOR 16

                            Without any kind of warning, hdfc bank deducted a very high amount of inr 354 + inr 708 on 07 sep 2020 from my savings account.
                            I never received any mail, call or notice for not maintaing the account balance even when my account balance was just inr 2000.
                            And this time when i had account balance of inr 6990 with recurring deposit of inr 12000 with just one month of maturity. Hdfc bank has deducted such a high amount without any warning.
                            Please help me. Please refund my hard-earned money.
                            HDFC Bank customer support has been notified about the posted complaint.
                            Dear Customer,

                            We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                            -Anay
                            HDFC Bank Customer Assistance
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                              dolly shakya
                              Sep 7, 2020
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                              When my account has been opening in bank. Bank member said that this is zero balane account. So, due to panademic my account balance might be below 1000 but it was not null.

                              Now bank charged non maintenance fees. But why bank charged, if account was of zero balance account?

                              It is totally fraud.
                              .
                              Give me explanation and regund my amount.
                              It is totally disgusting behavior.
                              +1 photos
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                                Richardsanthosh _ghst
                                Sep 7, 2020
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                                Address: Chennai

                                Since from morning i have checked my account balance and i had rupees 1, 351 on my account, exactly by 08:07pm today i went to debit money from my account but it showed me i have got rupees 64.38, i need, and it's too urgent u have to get tablets to my grandma, since the bank has debited this account for asd charges, i really don't know what is this, i need my money bank and this is not a proper way to take my money just like that please consider this as an emergency and get my money back which is rupees 1, 351
                                Thank you
                                HDFC Bank customer support has been notified about the posted complaint.
                                yes @richardsantosh
                                hdfc bank is really looting and making its customers foolish by suddenly deducting the charges. please raise voice against hdfc bank.
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                                  vijaymichael
                                  Sep 7, 2020
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                                  Sir,

                                  In your side i had maintaining the loan for my bike and in the month of 08th june 2020 in the date nach mandate charge had been made for rs.118 but in the month of 07th september2020 twice the charge was made rs.118& rs.118 and we do the need the proper details of the nach charges for more than once kindly clear the details loan details enclosed for the details

                                  Loan no:[protected]
                                  Two wheeler loan
                                  Vechile no: tn 67 bk 4306
                                  Mobile no: [protected]

                                  Regards

                                  Vijay s
                                  +2 photos
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                                    sanjeev yaav
                                    Sep 7, 2020
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                                    Address: Shakuntala nagar, New Mandi ,bamba road etawah

                                    Sir please clear my hold amount
                                    Account no-[protected]
                                    Mobile no.-[protected]
                                    +2 photos
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Sep 07, 2020
                                    Updated by sanjeev yaav
                                    Unauthorized charges
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                                      Abhishek YC
                                      Sep 7, 2020
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                                      Address: Vapasandra chickballapur

                                      Sir please slove the my hold amount..
                                      +2 photos
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