Claimed

HDFC Bank Complaints & Reviews

2.9
Updated: Dec 16, 2025
Complaints 32890
Resolved
18416
Unresolved
14474
Contacts

File a complaint to HDFC Bank

Having problems with HDFC Bank?

File a complaint and get it resolved by HDFC Bank customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

HDFC Bank reviews & complaints page 342

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
C
Commonman99
Sep 7, 2020
Report
Copy

Address: kolathur chennai

07 september 2020 : amount 29.50 is getting deducted with the description eaw dec chg (Atm withdrawal charges) eventhough my account was opened as salary account and was said there will be no sur charges for any no of withdrawals from atm other than hdfc. There were no intimation regarding the policy change if any also. This is very bad and unprofessionalism as a reputed worldwide bank shouldn't be doing this.
HDFC Bank customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    V
    vishnu reddy b
    Sep 7, 2020
    Resolved
    Report
    Copy
    Resolved

    I had placed an order on amazon and cancelled it later on september 4th, 2020. I got a message from hdfc on september 5th, 2020 :

    Ur transaction on hdfc bank debit/atm card ending * for rs. 22999.00 has been credited/reversed by amazon on[protected]:05:41:26.

    But i haven't received the amount yet.

    It's been more than 48 hours since the cancellation.
    Sep 7, 2020
    Complaint marked as Resolved 
    It was resolved.
    HDFC Bank customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      A
      Arun s menon
      Sep 7, 2020
      Report
      Copy

      I performed the imps transaction of amount 3000, from my hdfc savings account to other bank account via netbanking.

      I received transaction timed-out message on my register mobile, however the amount was deducted from my account and was not delivered to other end.

      Message is as below :

      UPDATE: Your money transfer of INR 3, 000.00 on 06-09-20 timed out at beneficiary's bank. For status, contact beneficiary (IMPS Ref No.[protected]
      HDFC Bank customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        S
        sh@consumer
        Sep 7, 2020
        Resolved
        Report
        Copy
        Resolved

        Address: HDFC Bangalore

        Dear Sir,
        HDFC Bank is showing Rs.1517 as my credit card bill amount in one weeks purchase time though it promises to be a lifetime free card. I have not subscribed for one assist and not sure why I am getting charged for this.
        My registered mobile number with the bank is [protected].
        Thanks
        Shanthi
        Aug 5, 2021
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Dear Customer,

        We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

        -Anay
        HDFC Bank Customer Assistance
        Dear Shanthi, We regret the inconvenience caused and shall surely assist you with the full refund. Kindly share your Membership Details or registered contact number on this post or on this link: http://survey.webengage.com/ws/~1qq44ps or you can also DM us or Inbox us the same on Twitter and Facebook respectively for quick assistance and refund - Nitesh, Team OneAssist.
        Helpful
        Found this helpful?
        2 Comments
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          D
          Dpatra
          Sep 6, 2020
          Resolved
          Report
          Copy
          Resolved

          Hi,
          My credit card is getting auto-debited of rs. 2999.00 without asking me. I had already told them to not to include one-assist 2 years back but they added it instead without permission. I need the refund of the amount and deactivate the one - assist in my credit card.

          Regards,
          Dipti patra
          [protected]@gmail.com
          Aug 5, 2021
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Dear Dipti, We regret the inconvenience caused and shall surely assist you with the full refund. Kindly share your Membership Details or registered contact number on this post or on this link: http://survey.webengage.com/ws/~1qq44ps or you can also DM us or Inbox us the same on Twitter and Facebook respectively for quick assistance and refund - Nitesh, Team OneAssist.
          Helpful
          Found this helpful?
          1 Comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            S
            Sumeet Dichwalkar
            Sep 6, 2020
            Report
            Copy

            Address: B 202 Ashish deep Society Maharashtra nagar Dombivli west

            I have bought 2007 appache 2nd bike, which was funded by Centurian bank. Loan was cleared and NOC might be issued. Now I want to transfer ownership of this bike but now centurian bank merge with HDFC bank. So how I would know that this loan is actually close and if closed then how I can get NOC for hp termination and ownership transfer. Vehilce Registation no is MH12ED0558
            HDFC Bank customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              A
              Angad Sachdev
              Sep 6, 2020
              Report
              Copy

              Address: Mansarover Garden New Delhi

              Respected sir/madam,

              Ihave account by name of angad singh sachdev & mobile [protected].
              This os regarding a complaint. I went to the bank on 3rd september to get my cash deposit charges waves off. I went to talk to the branch manager about this who is mr. Harneet singh. He ignored and completely denied to attend me as my account is a classic account and even after requesting to at least look into the charges he denied stating i can only waive it off for preferred and imperial accounts as your account is a lower category account! And very rudely he told me to contact my relationship manager mr. Pawan singh for future issues and not to bother him for anything. I was feeling very embarrassed and sad the way this manager treated me. I have an account here since last 10 years, this has never happened with me ever. Please close my account or else change my home branch. Also make sure there’s an action is taken against this person asap! I will be waiting for the positive response from you!
              Thanks & regards
              HDFC Bank customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                A
                Ashutosh Narkhede
                Sep 6, 2020
                Report
                Copy

                As my current credit is expiring this month, hdfc had sent new one.
                But i got message that credit card got returned and context to helpline number.
                I contacted helpline but all automated replies said go to hdfc.com only
                I checked address thriough net banking it is correct, but we did not receive any such delivery try. I do not know what is exact reason for delivery failure
                Please let me know how should i proceed further
                HDFC Bank customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  T
                  Tamusomu
                  Sep 6, 2020
                  Report
                  Copy

                  Address: ASHOK NAGAr

                  I have send and informed hdfc-that i have lost job-due to pandemic and fr om april 2020- till now-i am unemployed.

                  I am in search of job and due to this pandemic-no company is giving me job and telling me to wait till this year end-december 2020.

                  Hdfc bank person took my letter and complaint-about my job less position.

                  Now the stupid-rbi and central govt is silent about emi-mor atorium and despite knowing pandemic affected each and every person and no concession is given to customers and now i am one among the crores

                  Unemployed. Hdfc bank per sons ar e heartless and they ar e bastar ds.

                  Hdfc is threatening me to pay emi-sep 2020 and they ar e sending me warning messages and what is this?

                  To hdfc - i dont have money to pay emi - since jobless and i cannot pay till i get job.

                  For september and october 2020. I cannot pay.

                  After october 2020-i dont know my position-whether i will live or not?

                  If i dont get job soon - i have to commit suicide.

                  Hdfc bank fellows-dont war n. Soon your bank will collapse-if you suck blood of customer s who lost jobs during this pandemic.
                  HDFC Bank customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    R
                    Rishi.dixit1907
                    Sep 6, 2020
                    Report
                    Copy

                    I've been getting charges on my account since years for maintaining mutual funds account, which i have closed long back in year 2015.
                    I want my money back.
                    HDFC Bank customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      V
                      Vaisakh Mg
                      Sep 6, 2020
                      Report
                      Copy

                      Address: Madhapur , Hyderabad

                      My hdfc credit card ([protected]) has expired on april 2020 but have not received my new card till date but every month they have been sending statements with service charge. Tried contacting many of their executives but no action has been taken till date. I request the bank to take an immediate action on this matter.
                      HDFC Bank customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        Æ
                        Æmìt BhãTtï
                        Sep 6, 2020
                        Report
                        Copy

                        Address: 12 QUATER ROAD, , GALI NO 18

                        On 03 sep my balance deducted 23.60 rs 8 times plz refund my balance
                        +1 photos
                        HDFC Bank customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          Address: Amritsar court road branch

                          Dear concern (Hdfc credit card)

                          I am a account holder in hdfc bank also.

                          My name is kunal sharma.
                          My credit card no is..​ 434677xxxxxx8217

                          In past 2012 one collection person cheet with me against this card payment.

                          My query is simple.
                          I want closed this account need noc and
                          Must change status in transunion cibil
                          Post of written to closed...
                          This...
                          +2 photos
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy
                          G
                          Gopaguhoroy
                          Sep 5, 2020
                          Report
                          Copy

                          I have received the following sms from hdfc bank where i have a savings bank account:

                          Ach debit mandate registered for rs. 200000 /- in a/c no. Xxxxxxxxx03377 for m[censored]tilities india pvt ltd with umrn no. Hdfc[protected].

                          I have not given any mandate. Please resolve the issue. Screen shot of the sms is attached herewith.
                          +1 photos
                          HDFC Bank customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            A
                            Ankurmi
                            Sep 5, 2020
                            Report
                            Copy

                            Address: Mumbai

                            Hello
                            I not receive any sms from 19august 1.172 from dedicated from my salary account
                            A lot of money is deducted from my account, at times I have become very upset that it is being done without my permission
                            Even before this my money was cut, but now something is starting to happen
                            8/07/20 mir[protected].63 amount
                            19/080/2020 mir[protected].72 amount
                            18/08/2020 mir[protected]. 8.13
                            HDFC Bank customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              R
                              Rupesh M
                              Sep 5, 2020
                              Resolved
                              Report
                              Copy
                              Resolved

                              Two unauthorized transaction happend on 5thsep 2020.

                              Here are the details:

                              Date narration cheque/ref. No. Value date withdrawal deposit closing balance
                              05 sep 2020 dbt crd pur dt0505 ref 440792 05 sep 2020 7, 900.00 290, 681.30
                              05 sep 2020 dbt crd pur dt0505 ref 696588 05 sep 2020 1, 949.00 298, 581.30
                              +1 photos
                              Aug 8, 2021
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Sep 05, 2020
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                              -Anay
                              HDFC Bank Customer Assistance
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                A
                                akilan suresh
                                Sep 5, 2020
                                Report
                                Copy

                                Address: Chetpet

                                Please cancel and refund one assist mfee deduction of rs 1399
                                +1 photos
                                HDFC Bank customer support has been notified about the posted complaint.
                                Sep 05, 2020
                                Updated by akilan suresh
                                Please refund one assist mfee cost

                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  S
                                  Siva Prasad Sunkara
                                  Sep 5, 2020
                                  Report
                                  Copy

                                  Address: vip road branch, visakahpatnam

                                  I got money deductions 7900, 1949 rs in the name of "dbt crd pur dt0605"
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    C
                                    Chandran_Venkatesan
                                    Sep 5, 2020
                                    Report
                                    Copy

                                    Address: vadapalani branch

                                    I have applied for a home loan with the top up loan on may 2, 2020, for transferring my existing loan to hdfc. The processing fee and all the documents are submitted as on time. the credit appraiser takes 3.5 months to approve my loan even though i have submitted all the documents. There is no proper information received by the credit appraiser who is very lazy to process the home. Suddenly one day i have called her and that she is told that i and my mother having a gold loan so your loan cannot be processed and instructed me to close the loan.in three days of time, i have closed the loan and submitted the copy of closure to all the officials involved in my loan process credit appraiser, sales executive, and manager. But she has taken one month and again asked me to submit all documents again. Meanwhile in the month, july sales executive said that your loan will be approved you need to submit the legal documents. But it has taken three months.

                                    After that my loan is provided to the legal appraiser and at this time also they have asked to submit the document again. But i received the email on[protected] all the documents are pending. Still, now i have not received any proper information from the bank side. I have sent the mail to tamilnadu nodal officer also but he is not responding to email also. While trying to call him the number they provided is switched off or not reachable[protected]. I have paid totally rs.35, 000 for all the document purposes including mod, patta, recent ec, home document copy, and processing fee. I have requested the higher officials from the bank side to look at this issue and do the needful. If the home loan will not be approved means i request you to return the money i have provided to process.
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      T
                                      TridipDas4u
                                      from Guwahati, Assam
                                      Sep 4, 2020
                                      Report
                                      Copy

                                      Hello sir,
                                      I applied a visa indian oil credit card through hdfc bank,
                                      And they transferred a credit card through india. Post speed post,
                                      But i indiapost has not been delivered d product to me.

                                      Credit card no. 4341*6679
                                      Mob. No. [protected]
                                      Tridip das
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit