HDFC Bank Complaints & Reviews

I was provided hdfc regalia card by my personal banker/ relationship manager abyla nadar. She said there are absolutely no charges on the card and it is a lifetime free card provided i have smartpay activated for a minimum period of 6 months.
Inspite of having smartpay activated on the card, annual fees of 2950 were charged on 28 th june. She asked me to send an email to customer support and has not been responding since then.
Smartpay was activated using her employee code.
My charges have not been reversed yet.

Is this the type of service and harassment that hdfc provides? It is 2 months now.

Kindly reverse the charges at the earliest.
[protected]@gmail.com

Dear team,

I have swiped my credit card at keventers, go picnic, ludhiana on[protected]. First time transaction got reversed but not received in my account.
Pl do refund on amount inr 230/- in my account.

Attached reversal receipt with e-invoice of the transaction

I have submitted my documents to bank on 23rd of july to change my dob on my bank account but they didn't changed it for that i missed out the moratorium which rbi has issued for every person who took loan. Bank has changed my dob on 9th sept after the moratorium period. Now i have been going through tough financial crisis. My account is on hold for loan amount. I want to file a legal action on them.

Dear sir, i am anshuman roy. Due to some personal financial problem currently i am not been able to pay my credit card dues this month but it is not that i am not trying to pay. I am trying to take loan and burrow money from other bank so that i can make the minimum amount due. Currently i have only rs. 5000/- which i have kept for my daily bread and butter of my family. But the hdfc credit card recovery agent which is a lady has been abusing me and talking to me in very rough manner and unprofessional way. I explained her my situation but she is not ready to listen to me and instead she is saying when i dont have aukad why do i take credit card and when she said all this i had also retaliated and shouted on her and used a bad language against her which is the first time in my life i have done that. Thorough all this i would like to know am i a criminal who is running away with money. I have picked up all calls and answered each and every calls by recovery team and on the contrary why i am treated in this manner. I also asked her to give me 7-10 days but she was not ready to listen to any thing and started using rough language and started shouting on me. I really hope that this people should be treated legally and should be trained on how to talk to customers. I am really depressed today by this behavior being a customer of hdfc from 13 years they treat me like this. I hope appropiate action will be taken against this lady. The number from which this call came from is +[protected] and lady's name is deepa. I have a recording of her call which can be produced when required.

Hi,

I have redeemed points and amount was credited on 2nd September 2020 and the same amount reversed on 3rd September 2020.

And also I have discussed with customer care executive and they are saying you are swiping from the same merchant that is the reason the points will not come and I agree with that there is no issue.

My concern is already I have some points and redeemed and got some amount and reversed same. So how they did lapsed points and reversed amount once I redeemed?????

Regards,
Hanumanthu
[protected]

I have applied for credit closure form two week ago... Still roha astmi hdfc branch didn't delink credit card from bank account... They refuse to give no due certificate and noc after paying all dues.

I am a hdfc creadit card holder the bank has a auto debited r/s1399 deducted from my creadit card to one assist plan on[protected] without my permission i am continuously calling on [protected] but they not receve my call. Please deactivate and refund my money date of incident[protected]. Mob no[protected]. Creadit card number ending 6678

Hello, i applied for a credit card of hdfc bank. after all the enquiries, i got my credit card ending with 8339 with a message to activate it with otp. i set the pin by entering the otp and i got a limit of rs. 1, 56, 000. the next day, i got a message that my card is anctive and i was asked to not use it. they did not let me know the reason behind it. i am not able to contact them over customer care number. this is such an embarrassment as i attended so many calls for enquiry and after all thta i got an inactive card that too without any explanation.

Rakesh kumar
[protected]@gmail.com
[protected]

Hi my name is dhivya from chennai. I applied for personal loan yesterday after verifying the processing fee as rs.2999 or 2.50% and interest rate as 10.75%.. But after the verification completed i got a message for loan disbursement. When i click on the link and verify the details, they gave processing fee as r.5900 and interest rate as 14.75%. So there are differences between the before and after values. And how can i cancel this loan proposal?

Complaint number with hdfc bank - hbl=[protected]
I purchased a watch from lifestyle using my hdfc bank credit card in october 2019 and as per the diwali offer i was expected to 10% cashback. Its been almost 11 months but i haven't received the cashback from hdfc bank. The same has been raised to hdfc bank a number of times but no response from them.

I made the payment on Aug-25-2020.Suppose to be cash back need to be posted within 10 working days form Transaction date.It was not done until now.
This issue is not happening for first tie every time I need to ask and send request for the cash back.
It was happening regularly and there is no communication for same.

Good evening

I was gone weekly unit statement for policy no. 20389379 & 20389381. I have query regarding the deduction amount in the statement as follows
1. Due to this current pandemic i can't able to continue to pay the yearly premium, as mentioned by the advisor changed to monthly mode. I saw deduction of 295 inr.
2. I can't able to pay the premium on time, so for that policy lapsed charges was deducted again 295 inr.
3. I paid the premium as one time on[protected] payment of 8334. I can see in the statement it was deposit only 4167 on[protected] and 4167 on[protected] i. E after 8 days.
Can you explain me the above query's, as i am already struggling to pay the premium every month as i lost my job, still i am managing to continue my both policy. Need your kind attention
The below is my premium paid chart from june, july, aug month. I am paying manually every month. Suddenly auto debit was activated and you debited money from my account.
There is no communication from hdfc life that my auto debit is activated and it will hot your account on so and so date.
Suddenly you debited the money can you please return my money and cancel my auto debit.

I need explanation from hdfc life why auto debit premium was debited without my knowledge and suppose to send me mail 15 days prior of the emi date. And i am not aware of the auto debit date also.

It is regarding a personal loan (Id:[protected] my brother rakesh mallappa ramappa took few years back however he passed away on 13/09/2015 and we have submitted his death certificate as well into hdfc pune branch but still recovery agents coming to my home, please assist

My credit card is not working from last 20 days and i am trying to contact customer care continuously, but every time customer care team put on hold my call and after 2 minutes they disconnect my call. I want to reissue my credit card. Thank you!!

I have bought iPhone 11 from HDFC credit card on 12th July. At the time of purchase there was an offer of cashback within 60 days. But I haven’t received any cashback yet.

My salary account was created by my company. I left the company in march 2017. Due to this i dint maintained the minimum balance in my account even the balance left is also deducted as penalty for non maintenance of minimum balance. I am not working anywhere. I am not using credit card, debit card even then my account balance become -1061. How they can do this to non used account. How can they impose penalty. I am not working anywhere and there is no any source of income
I can not pay this negative balance.
I request to hdfc bank please close my bank account.

I am also unable to add money in my paytm wallet using hdfc credit card all other services like swaping card shopping online etc is working but paytm money transfer is not working please suggest me any solution. Thanks....

I took a policy in loan affair after i had a policy i did not get a loan after that i did not get a loan .every year for my policy due amount send me message details for the policy are mentioned below. kindly refund the paid amount as soon as possible and further look into this matter and investigate my case. policy no[protected]
my policy amount-50000rs
my poilcy name name-HDC LIFE SUPER INCOME PLAN
My agent name-yogesh solanki
ph no-[protected]date[protected]
my policy is 2 year load

I am a hdfc bank creadit card holder i am not interested about this service and don't want this member ship any more name - pramod prasad. Mob no-[protected]. Creadit card number ending-6678

Funds on hold
Account number: [protected]
As on date: 10 sep 2020
Amount held by
Hdfc bank (For mirevenue hold through gefu): ₹4, 292.10
I dont have any loan but still it is showing like this
I dont have any credit card also
And i am trying so much to get connected from customer care but not getting connected
Even after so many tries
Branch is telling we don’t know why this amount is in hold