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HDFC Bank Complaints & Reviews

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Updated: Dec 16, 2025
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HDFC Bank reviews & complaints page 344

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A
anandcoolzzz
from Lucknow, Uttar Pradesh
Sep 3, 2020
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Address: CHANDAN NAGAR LUCKNOW

Good morning sir, this is to inform you that i anand sharma father name prahlad prasad sharma from lucknow, one of your customer from 2017 having account at lucknow chandan nagar branch with customer id[protected], sir due to fault from your side my address was mistyped that is for SS 1953-54 is was typed SS 195354, so by this mistake i have not get the welcome kit which consists of ATM, sir for this i have visited my home branch around 4-5 times since 2017 but they always told me to fill some forms and nothing else done with me, i have not received any atm card, any net banking since 2017, sir this is my warm request that, kindly see my request immediately because my account will be getting close, i have got the msg because without atm and net banking i cant able to use my account since 2017 and also i have to run this account because my LPG subsidy also coming in it and also due to this i am not able to get my credit card net banking, sir again my request is to issue my atm card and net banking as soon as possible,
Sep 3, 2020
Complaint marked as Resolved 
they call me
HDFC Bank customer support has been notified about the posted complaint.
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    O
    Omsaienterprisessales
    Sep 2, 2020
    Resolved
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    My name is Ankush
    I have bought my iphone11 with hdfc bank debit card on date[protected] from pitampura delhi. As mentioned by hdfc bank (To receive cashback of 6000 within 120 days from the transactional month end) i haven’t received my cashback till now, it is more than 120 days. I have asked everywhere, they said to check with bank. Hope this issue gets resolved and cashback will get credited as soon as possible.

    Serial no:- [protected]
    Invoice no:- 005801
    Last four of card 0964
    Mobile no:- [protected]
    Time 19:02:28
    Date[protected]
    +2 photos
    Aug 9, 2021
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Sep 02, 2020
    Updated by Omsaienterprisessales
    My name is Ankush
    I have bought my iphone11 with hdfc bank debit card on date[protected] from pitampura delhi. As mentioned by hdfc bank (To receive cashback of 6000 within 120 days from the transactional month end) i haven’t received my cashback till now, it is more than 120 days. I have asked everywhere, they said to check with bank. Hope this issue gets resolved and cashback will get credited as soon as possible.

    Serial no:- [protected]
    Invoice no:- 005801
    Last four of card 0964
    Mobile no:- [protected]
    Time 19:02:28
    Date[protected]

    Verified Support
    Sep 03, 2020
    HDFC Bank Customer Care's response
    Dear Customer,

    Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share with us your complete concern along with the required details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

    -Anay
    HDFC Bank Customer Assistance
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      S
      Samanlok
      Sep 2, 2020
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      I had made a payment for my CAT 2020 form via bill desk upi. But the website says payment failed. Amount has been deducted from my account. Please resolve this issue immediately. I need to resubmit my CAT Form before 15th sept 2020
      +1 photos
      HDFC Bank customer support has been notified about the posted complaint.
      Hi. Is ur issue resolved.? How did u proceed cuz even i m facing the same issue.
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        N
        Neha Dujari
        Sep 2, 2020
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        Credit card payment not reflecting

        Address: Kolkata

        Hello team, I had made payment for my credit card Ending 0896 on 1st September of Rs 73600.The payment is not reflecting in my statement. The payment had been done through net banking from IDFC bank which was debited immediately. There might be a possibility that I entered the incorrect card details and made payment. I am not being able to connect with any executive at customer service. Kindly help me with a resolution....
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        S
        SATISH SHRIRAM
        Sep 2, 2020
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        Resolved

        Address: Mumbai Dahisar

        Satish Shriram (Emp.code- S38117)

        I was not well from last few days and I informed the same to Branch Manager on call at 11th August 2020.

        And 18th August 2020 I called Branch Manager and inform I will join Office At 24th August 2020. And I also present the Branch at 24th August 2020. I also show the all medical documents to branch manager.
        But they issue me termination letter at 21st August 2020.
        if I already inform the branch manager then how can terminate me in the lockdown period.
        +1 photos
        Aug 9, 2021
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Sep 03, 2020
        HDFC Bank Customer Care's response
        Hi,

        Please share your employee code, supervisor's name, office location & contact on exit.[protected]@HDFCBank.com. We'll get back!

        -Anay
        HDFC Bank Customer Assistance
        Emp.code - s38117
        BM- Hanica fernandes
        Branch- 1108 J.p. Road Andheri West
        Con.no[protected]
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          K
          kartikiyer956
          Sep 2, 2020
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          An amount of Rs. 29.50 has been deducted from my account with the description NWD DEC CHG, even though my account was opened as a salary account and it was said that there will be no surcharges for any no of withdrawals from ATMs other than HDFC. There were no intimation regarding the policy change (if any) also. I think this is very bad and unprofessional on the of HDFC Bank.
          HDFC Bank customer support has been notified about the posted complaint.
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            A
            Asashok222
            Sep 2, 2020
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            Cancellation of One Assist Membership
            I am a HDFC bank credit card holder . The bank has auto debited Rs. 1399/- from my credit card number without my concern on date:20/08/2020. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of Rs.1399/-
            OneAssist Relationship Number : NOT RECEIVET TILL NOW
            Name :- LAXMI NARAYAN SAINI
            CARD END FOUR DIGIT NO- 3113
            BRANCH CODE BANK-3468 NIWAROO JAIPUR RAJASTHAN
            CUSTMER ID[protected]
            +1 photos
            HDFC Bank customer support has been notified about the posted complaint.
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              S
              SATISH SHRIRAM
              Sep 2, 2020
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              Address: Mumbai, Dahisar

              Satish Shriram (Emp.code- S38117)

              I was not well from last few days and I informed the same to Branch Manager on call at 11th August 2020.

              And 18th August 2020 I called Branch Manager and inform I will join Office At 24th August 2020. And I also present the Branch at 24th August 2020. I also show the all medical documents to branch manager.
              But they issue me termination letter at 21st August 2020.
              if I already inform the branch manager then how can terminate me in the lockdown period.

              Thanks And Regards.
              Satish Shriram.
              +1 photos
              HDFC Bank customer support has been notified about the posted complaint.
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                S
                sunilravi11
                from Gurgaon, Haryana
                Sep 2, 2020
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                Address: Delhi

                Hi Team,

                Date of Incident:- 24th July 2020
                Client No.[protected]

                Description:- I was Travelling from Greater Noida West to Bihar on 28th June 2020 and 465 Rs. was my closing Balance.

                Thereafter on 24th July I travelled within Bihar and amount was deducted at toll plaza was 40 and 15 RS respectively at Chapraita and Brindaban toll plaza.

                After deduction of Toll plaza fee total amount should be 465-55-==415 Rs into my account.

                But currently its showing 85 Rs as closing Balance, there is no clue where 325 Rs was gone.
                +1 photos
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                  N
                  NeedMoneyBack
                  Sep 2, 2020
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                  Hi,

                  I am regularly trying to touch with you regarding my issue, even I have visited the nearest branch for this. my previous inquiry is under HBL=[protected].

                  My account number is [protected] and it is freeze since the personal loan is credited to my account. Can you please look into this?

                  My home branch is in Chembur, but as the situation is not good, I am not able to visit.

                  I am regularly visiting the nearest branch, Ranjangaon Ganpati (HDFC0002809) but they are not helpful enough.

                  I am visiting them from the last 2 months for KYC purposes as well as for account freeze purposes, but they are regularly ignoring/delaying my request by giving an improper reason.

                  My loan account is:[protected]
                  As my account is freeze, I couldn't transfer the balance to my account, and due to which my EMI got bounced. It wasn't my fault and it is directly impacting my CIBIL score.

                  I regularly try to touch with the nearest branch, but they weren't helpful enough and responded to me that don't worry about EMI bounce.

                  Can you please help on this, and clear my CIBIL changes for this. As I have already responded to you on this issue, please look into it immediately.

                  Please unfreeze my account ASAp
                  HDFC Bank customer support has been notified about the posted complaint.
                  Sep 03, 2020
                  Updated by NeedMoneyBack
                  Still waiting for the response and my next EMI date is near.
                  Need help urgently.
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                    S
                    sweta ram
                    Sep 2, 2020
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                    I have purchased iphone 11 on 30/12/2019 from the Unicorn, Pune, and have not received the cashback of 6000/- which was supposed to be received within 120 days of purchase.
                    HDFC Bank customer support has been notified about the posted complaint.
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                      M
                      mandeep_123
                      Sep 2, 2020
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                      Address: Bankhouse Gurgaon

                      Hi Team

                      Through HDFC net banking (from website) I was trying to transfer amount of rs. 18000 to another account but as soon I submitted OTP I receive a message that your money transfer has been timed out due to technical reason (IMPS ref no.[protected]

                      Yesterday only I received my salary but amount deducted. Pls call on my registered number as customer care is also not accepting the calls.
                      HDFC Bank customer support has been notified about the posted complaint.
                      Sep 02, 2020
                      Updated by mandeep_123
                      pls call me ans solve my issue soon
                      Sep 02, 2020
                      Updated by mandeep_123
                      i have been using net banking from past 6 months of different banks but this has happened to me for the first time and that too with a big amount. Pls reverse my money and if required i can also visit the nearest branch
                      Verified Support
                      Sep 03, 2020
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      We have checked our records and confirm that your fund transfer dated 01/09/2020, reference number[protected] for amount Rs. 18, 000.00 through IMPS was timed out due to technical issue at the Beneficiary bank end. The same will be credited in the Beneficiary account or refunded back to your account within 3-4 working days.

                      If either does not happen please provide the Beneficiary account statement from transaction initiation date to ( today's date) to check and assist you better in this regard.

                      -Nadia
                      HDFC Bank Customer Assistance
                      Sep 03, 2020
                      Updated by mandeep_123
                      i want to get my email id changed
                      Sep 03, 2020
                      Updated by mandeep_123
                      Your representatie has mentioned wrong e-mail id at the time of account opening. my correct e-mail id is [protected]@yahoo.com
                      ok amount has been credited in beneficiary account, Please also confirm how can I get my e-mail id updated as wrong e-mail id has been updated by your representative at the time of account opening.

                      my correct e-mail id is [protected]@yahoo.com but it is mentioned [protected]@gmail.com

                      why should I take a pain of going to the bank to get my e-mail id registered as it is fault of your team. due to this I am not even able to get resolution through normal e-mail and at the end I have raise concern through consumer complaints. Your customer care is also not taking calls and calls get disconnected as soon I verify my OTP.
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                        A
                        ajmalmuhammedkv
                        Sep 2, 2020
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                        Ancellation of One Assist Membership
                        I am a HDFC bank credit card holder . The bank has auto debited Rs. 1399/- from my credit card number ending with 2602 without my concern on date:31/08/2020. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of Rs.1399/-

                        OneAssist Relationship Number : 11323400
                        Name :- Ajmal Muhammed K V
                        Credit Card Number Ending :- 9906
                        HDFC Bank customer support has been notified about the posted complaint.
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                          J
                          Jayant M Purohit
                          Sep 1, 2020
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                          Please help me out to create UAN no. from my old PF No.
                          +1 photos
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                            R
                            Rider rohit
                            Sep 1, 2020
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                            The hdfc bank has put a hold on my funds of rupees 401.99 as mi revenue hold through gefu, acc number is
                            Account number: [protected]
                            Ifsc: HDFC0000088
                            Branch: Sector 18 Noida
                            The customer service is not able to give any info on this.
                            First of all it's hard to reach customer service because it takes a alot of time and the IVR options are very difficult and tricky to navigate, after all the effort the customer service is not helpful
                            +1 photos
                            HDFC Bank customer support has been notified about the posted complaint.
                            Sep 01, 2020
                            Updated by Rider rohit
                            Plss. Help me ASAP.
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                              S
                              Shahana85
                              Sep 1, 2020
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                              Imps transfer amount deducted but not credited into the account of the beneficiary

                              Imps ref num:[protected]

                              Please look into the matter at your earliest
                              HDFC Bank customer support has been notified about the posted complaint.
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                                S
                                Swarup kumar Sinha
                                Sep 1, 2020
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                                Address: Manesar

                                Please intimate me why bank hode 46 rupees as mi revenur hold and its for which purpose .
                                +1 photos
                                HDFC Bank customer support has been notified about the posted complaint.
                                Sep 01, 2020
                                Updated by Swarup kumar Sinha
                                Its not resolved yet .
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                                  A
                                  ARADHANA CHOUDHARY
                                  Sep 1, 2020
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                                  Address: Btm 2 stage

                                  Hello
                                  I made the transaction 4000 from my hdfc account and transaction got failed money also deducted by account
                                  +3 photos
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Sep 01, 2020
                                  Updated by ARADHANA CHOUDHARY
                                  Please update me
                                  Sep 01, 2020
                                  Updated by ARADHANA CHOUDHARY
                                  Morning also I raised the complain
                                  Sep 01, 2020
                                  Updated by ARADHANA CHOUDHARY
                                  Till now I didn't got the response
                                  Sep 01, 2020
                                  Updated by ARADHANA CHOUDHARY
                                  Please do needful
                                  Sep 01, 2020
                                  Updated by ARADHANA CHOUDHARY
                                  As a company policy we will get money within 24 hours but till now I didn't receive the amount
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                                    J
                                    Juhi Jhaveri
                                    Sep 1, 2020
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                                    This is not a complaint, but a positive feedback for the employees.

                                    I had received a fraudulent call on sunday morning, 16th august and i had freaked out. Luckily i had sanjana's number so i called her and explained what had happened. She calmed me down and adviced me to get my services blocked. And i did that.

                                    Ever since i've got my account opened at hdfc, romil uchil has been incredibly helpful to me. I'm new to this "banking" and he knows that. So he spoon feeds it to me and i am grateful for that.

                                    Pooja, has helped me and been kind to me and other customers (I've noticed) for netbanking.

                                    If it wasn't for such colleagues at hdfc, i don't think i'd feel safe and comfortable. So thank you!
                                    HDFC Bank customer support has been notified about the posted complaint.
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                                      G
                                      gmkumar25
                                      from Chennai, Tamil Nadu
                                      Sep 1, 2020
                                      Resolved
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                                      Resolved

                                      I availed a personal loan of 14 lakhs with hdfc which included a balance transfer of 6.8 lakhs to close existing axis bank loan. Hdfc has sent the amount via dd to my chennai address in march 2020. But due to the covid-19 pandemic lockdown, i got stuck at my native and could not collect the dd. I even tried contacting the bank and asked to send it to my native. After multiple conversations, they sent the dd to me by august, but the dd validity has expired. Again they asked me to raise a request for a new dd, and then finally handed it to me in august 2nd week.
                                      But the emi/interest has been debited for the months may, june and july for the dd amount also. When i contacted them, initially they told to check with the manager for refund, but now saying refund is not possible. Why should i bear the charges, when the whole amount was within hdfc before being handed over to me.
                                      Aug 6, 2021
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Sep 01, 2020
                                      Updated by gmkumar25
                                      Adding to the point, i was paying both the EMI's (HDFC and Axis Bank) for the 3 months - May, June and July which added a burden to my monthly expenses that too during this Covid-19 period.
                                      Verified Support
                                      Sep 02, 2020
                                      HDFC Bank Customer Care's response
                                      Dear Customer,

                                      We note that our team has replied to you on email on September 01, 2020 vide email Interaction ID:[protected]. In case of any further clarification or assistance, please feel free to reply to us on email.

                                      -Zubin
                                      HDFC Bank Customer Assistance
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