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HDFC Bank Complaints & Reviews

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Updated: Aug 21, 2026
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HDFC Bank reviews & complaints page 344

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S
Sailokesh
Nov 25, 2020
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Hello there ! I made a purchase on Amazon through easy emi card on 26/05/2020 worth 18, 500/- . On the same day I cancelled that order and I received refund in the month of June . But last month I got bill to pay emi and I mailed to cc.[protected]@hdfcbank.com and they confirmed that refund was confirmed in the month of June . So please close that emi and please refund charges for that transaction too because it’s a mistake from bank . Please check the attached screenshots for more info ! And my customer Id is 70638853 and registered mobile number is [protected] . Hope you reply soon !
HDFC Bank customer support has been notified about the posted complaint.
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    S
    Shivnathatole
    Nov 24, 2020
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    HDFC BANK BRANCH JALNA MAHARASHTRA PUT 590 RS ON HOLD
    When i check the transaction then there i saw MiRevenue hold through hetu

    Can anyone help me
    HDFC Bank customer support has been notified about the posted complaint.
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      A
      AllwinJoseph
      from Mumbai, Maharashtra
      Nov 24, 2020
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      Address: Mumbai

      My name is Allwin Joseph from mumbai and i have been a valuable customer of HDFC bank since more than 6 years.
      I have a credit card as well as a savings A/c.
      My customer id is 70755770 and mobile number is [protected].
      My email id is [protected]@gmail.com
      Few weeks back i got a call from the hdfc CREDIT CARD customer care and they were trying to sell me a new personal insurance plan called aditya birla active secure plan. The premium amount is 7090 for 2 years .
      I was not at all interested in this plan but they were trying so hard to sell it. The customer representatives name was ANUJ GUPTA and he told me that if i take this plan all the finance charges that was charged on my credit card post lockdown(after may month) will be refunded back along with the late payment charges.
      I have never delayed in making any payments whatsoever .only once it happened because of some auto debit issues and i was not aware of it ..
      Now its been so many weeks and still they have not refunded a single penny, I mean this is a clear case of fraud and cheating that too from such a big nationalized bank.
      Mr anuj promised me he will return all the charges.
      Today when I called to complain about this the customer representative told me that my refund request has been denied.
      I mean seriously???ITS NOT MY MISTAKE IT GOT REJECTED..
      YOU PEOPLE PROMISED ME THATS THE ONLY REASON I TOOK THAT POLICY.
      I RERUEST YOU ALL TO KINDLY LOOK INTO THIS AND GIVE ME A PROPER RESOLUTION.
      OTHERWISE I AM DONE WITH HDFC BANK.

      NAME OF THE HDFC CUSTOMER REPRESENTATIVE:- ANUJ GUPTA
      NAME OF THE PERSON WHO MADE THE CONFIRMATION CALL:- MAYANK SHUKLA EMPLOYEE ID -102411

      COMPLAINT SERVICE REQUEST NO:- [protected]
      HDFC Bank customer support has been notified about the posted complaint.
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        I
        Isurjeetsingh
        Nov 24, 2020
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        Aman Raj, who is your customer, made me fraud of 10, 000 rupees with me, I made it fraud with me in the Compliant Cyber Cell and here .I have also compliant Paytm Cyber Cell and I also tell you to lock the account of that person and get all my money refunded. For this, I also had you DM on mail and Twitter. I request you to stop this as soon as possible. This person has fraudulently sent a message but no one has told.That is all I can tell, if you need any more information, you can call or mail me.
        HDFC Bank customer support has been notified about the posted complaint.
        Nov 24, 2020
        Updated by Isurjeetsingh
        I had an ad in social media instagram from extreme_profit, then I saw his story and post, I thought it would be right and I also got money I needed it, so I thought about it, whatsapp on it, then after that he told me your money has got to me, now wait 25 minutes. I then got him a massage in Whatsapp chat after 25 minutes but he did not reply to me and blocked me. Then I used to massage him on Instagram but he used to block me by speaking upside down, then I thought that they are fraud, That is why I Complaint in its Compliant Cyber ​​Cell and with the help of this money I got 10, 000₹ money from Paytm Payments Bank.
        Then I told this to Paytm, then after 1 day, Paytm shared an account number with him, I saw him and then he saw the bank of the bank, If I was, then I told all this in the Twitter account of HDFC bank, then he took his Compliant and started the investigation still under process, And I had also shared a form from Paytm, I filled it and shared it with Paytm, to HDFC Bank, Then I have a few days later, with an Instagram new account, he wooed that fraud person and took his national documents, And my 1st Complaint Closed has been Reason to share details without fraud, so I brought more details of that fraud so I Complaint must be raised again.
        Dec 12, 2020
        Updated by Isurjeetsingh
        My problem has not been resolved yet I have not received any response
        Dec 31, 2020
        Updated by Isurjeetsingh
        My problem is not yet resolved
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          S
          sneram
          from Delhi, Delhi
          Nov 24, 2020
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          Very poor service. it's been a year m trying to close my credit card. all I did was visited the nearest bank and then they say to call customer care. and guess what? they won't attain your calls. and simply keeps on charging you. I won't recommend this bank at all to anyone. highly irresponsible. the customer care people are so rude and keep on hanging your calls. you guys are worse than SBI.
          HDFC Bank customer support has been notified about the posted complaint.
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            K
            karthikeyan boopathy
            from Chennai, Tamil Nadu
            Nov 24, 2020
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            Address: JP Nagar branch, Bengaluru, Karnataka

            I had placed an order online on www.titan.co.in using my credit card with an EMI option to it.
            Product: SHIMMER FROM RAGA MOMENTS OF JOY
            Amount got deducted but order did not get placed.
            Did not receive any email or sms regarding the order placed after raising an email to Titan company they had stated that
            "At the outset, we regret for the inconvenience caused to you.
            With reference to the below email, we would like to inform that the transaction for the mentioned order was unsuccessful and the order is in rejected status."

            Received an email from: [protected]@payu.in
            Your transaction with www.titan.co.in was successful
            Transaction ID: 3268802_2192628
            Merchant Website: www.titan.co.in
            Amount Paid: 16504.85
            Order Date:[protected]:03:27
            Customer Phone Number: [protected]
            Card Holder name: KARTHIKEYAN B

            Kindly look into this issue as soon as possible as there is no response to any email sent to HDFC customer support.
            HDFC Bank customer support has been notified about the posted complaint.
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              A
              Akash Khanzode
              from Powai, Maharashtra
              Nov 24, 2020
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              Recently I made a transaction of over 10k using an HDFC easy EMI credit card. And I was interested to pay my whole amount in a single go which I did.
              But in the monthly statement, it was get converted into aggregator offus EMI which was not expected.
              Now I have to pay 1000 more. Hate this.
              I don't wanna convert into auto EMI if I spent more than 10k.
              HDFC Bank customer support has been notified about the posted complaint.
              Dear Customer,

              Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details. Please mention reference number TT[protected] for us to promptly respond to you via email.

              -Bejoy
              HDFC Bank Customer Assistance
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                B
                Bennett D
                Nov 24, 2020
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                I have been charges 2170 rupees in multiple instances for an ACH failure. There was an EMI due on Nov 2nd, i paid to the vendor directly the same day -Nov 2nd. But HDFC has charges me 590 three times and 400 on 23rd Nov. I request the bank to refund my money since i have paid my EMI on the same due day. Also 2170 is too much for an EMI of 3600. Please return my hard earned money.
                HDFC Bank customer support has been notified about the posted complaint.
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                  S
                  Shivanshi Panwar
                  Nov 23, 2020
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                  Address: D Block, Vasant Vihar, New Delhi-110057

                  I am always keeping my hdfc balance above 10, 000 rupees but instead of that hdfc has debited rs 885 in 23rd November, 2020 as my annual debit card fee which was not notified even when i opened my account in this bank. I am using hdfc bank for the last 10 years but they had never deducted any annual debit card fee. This is the first time and no explanation related to any debit card fee was given when they have offered me the debit card. This is such a ridiculous thing.

                  Kindly revert this and can credit my account with rs 885.

                  Thanks
                  Shivanshi Pawar
                  [protected]
                  HDFC Bank customer support has been notified about the posted complaint.
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                    S
                    Shiva Teja Reddy
                    from Hyderabad, Telangana
                    Nov 23, 2020
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                    Hello. My registered mobile number with bank is [protected]. I had purchased Samsung Buds+ from Samsung online store using my HDFC Regalia First Credit Card ending with 2968 on 19.07.2020 for Rs.8541. There was a flat 10% cashback offer on my purchase and it was stated in the terms and conditions that the cashback would be credited within 90 days from the date of transaction. It has been more than 90 days but I haven't received any cashback.
                    HDFC Bank customer support has been notified about the posted complaint.
                    Dear Customer,

                    We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the last four digits of your Credit Card No., along with the registered mobile number & email ID with the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                    -Anay
                    HDFC Bank Customer Assistance
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                      R
                      raj15031988
                      from Bengaluru, Karnataka
                      Nov 23, 2020
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                      Address: [email protected]

                      Hdfc bank is deducting ISAQMC from.my account even i have not opted for any such deductions, i have not consented for mutual funds or any other funds investments. I want all my money to be refunded ASAP which is deducted since inception.
                      HDFC Bank customer support has been notified about the posted complaint.
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                        M
                        Manohar Jha Show
                        Nov 23, 2020
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                        The hdfc bank has put a hold on my funds of rupees 465.00 as mi revenue hold through gefu, account details is
                        Account number:
                        Ifsc: hdfc0002010
                        Branch: katihar
                        Account type: zero balance saving account
                        The customer service is not able to give any info on this. Why was my account put on mirevenue hold through gefu
                        HDFC Bank customer support has been notified about the posted complaint.
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                          D
                          Deepti Prabha
                          Nov 23, 2020
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                          I've received the refund message saying
                          "Ur transaction on HDFC Bank DEBIT/ATM Card ending 4341 for Rs. 119900.00 has been credited/reversed by APPLE LIMITED 000 on[protected]:01:16:03",
                          but the amount is still not reflecting in my HDFC account.

                          Kindly resolve this issue ASAP.
                          HDFC Bank customer support has been notified about the posted complaint.
                          Dear Customer,

                          Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details. Please mention reference number TT[protected] for us to promptly respond to you via email.

                          -Bejoy
                          HDFC Bank Customer Assistance
                          Received the refund amount after 12 hrs. This issue is resolved now.

                          Thanks
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                            A
                            Ateef Abdulla
                            from Gurgaon, Haryana
                            Nov 23, 2020
                            Resolved
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                            Resolved

                            There has been an unauthorised charge against my savings account of INT 26, 370.00 towards Net PI to HSL Sec A-c 737102-[protected]

                            When I signed up with the Bank it was communicated that there were no charges for DMAT account.
                            I assume that the term" Preferred has some real-world value"

                            I assume that there are some of your annual changes, however i need to be notified that this is the cost and that the bank will be debiting my account with the same.
                            Aug 9, 2021
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Dear Siva, We sincerely regret the inconvenience caused. Please be assured that our team will process a full refund to you. Kindly share your Membership Details and other details requested on this link: http://survey.webengage.com/ws/~1qq44ps and our executive shall process your request on a priority - Nitesh, Team OneAssist
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                              M
                              mayur_changa01
                              from Pune, Maharashtra
                              Nov 22, 2020
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                              I have bought my Samsung Galaxy Tab S6 Lite with HDFC bank credit card on 15/08/2020 in HI TECH ENTERPRISE, Mehsana. As mentioned by HDFC bank (To receive a cashback of 2000 within 90 days from the transactional month-end) I haven’t received my cashback till now, it is more than 90 days. I have asked in HI TECH ENTERPRISE, they said to check with the bank. Hope this issue gets resolved and cashback will be credited as soon as possible.

                              Pine Labs Receipt:
                              HI TECH ENTERPRISE
                              TXN TYPE: Sale
                              RS31999.00
                              [protected]:12:49
                              Card:360886****2217
                              Auth:047970 RRN:[protected]
                              TXNID: [protected]
                              ACQUIRER: STATE BANK OF INDIA
                              Inv. Num:223
                              HDFC Bank customer support has been notified about the posted complaint.
                              Dec 28, 2020
                              Updated by mayur_changa01
                              I haven't heard anything on this so long.
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                                S
                                siva4213
                                Nov 22, 2020
                                Resolved
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                                Resolved

                                In the month of Novmember, I recieved the credit card bill for extra Rs 1899/- for one assist membership fee renewal. Since this happened without my consent, kindly cancel the one assist membership and refund the same. I am attaching the credit card bill for your reference.
                                Aug 8, 2021
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Dear Siva, We sincerely regret the inconvenience caused. Please be assured that our team will process a full refund to you. Kindly share your Membership Details and other details requested on this link: http://survey.webengage.com/ws/~1qq44ps and our executive shall process your request on a priority - Nitesh, Team OneAssist
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                                  Tharunendra Varma R
                                  Nov 22, 2020
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                                  HI,

                                  I lost my food card and applied for new one. Can i know the procedure of activating new foodplus card and I received new card I want to transfer the money from my old card to new card, can you please provide the procedure to transfer money.

                                  Thanks
                                  Tharunendra r
                                  HDFC Bank customer support has been notified about the posted complaint.
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                                    e.natarajan
                                    Nov 22, 2020
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                                    I got personal loan from HDFC Bank for an amount of Rs 25 Lakhs during 06/2019. while taking loan agent told that there is no pre closure charges. now after 18 months when i approached bank to pre close the amount they say 4Percent pre closure charges. please do necessary to close without any prec losure charges.
                                    HDFC Bank customer support has been notified about the posted complaint.
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                                      M
                                      Manish338
                                      Nov 22, 2020
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                                      A/C [protected]
                                      IFSC code HDFC0000240
                                      Holder name Bhim Singh
                                      In thish account i send 10000 rupees
                                      By my bank of baroda account i need back my mony
                                      HDFC Bank customer support has been notified about the posted complaint.
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                                        A
                                        avishek basu mallick
                                        from Bengaluru, Karnataka
                                        Nov 21, 2020
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                                        I made a payment to Bigbasket on the 20th of November - the amount was debited from my Payzapp wallet but was not credited to Bigbasket.

                                        Please process the refund for me. My transaction ID[protected]
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