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HDFC Bank Complaints & Reviews

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Updated: Mar 24, 2026
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HDFC Bank reviews & complaints page 344

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D
dolly shakya
Sep 7, 2020
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When my account has been opening in bank. Bank member said that this is zero balane account. So, due to panademic my account balance might be below 1000 but it was not null.

Now bank charged non maintenance fees. But why bank charged, if account was of zero balance account?

It is totally fraud.
.
Give me explanation and regund my amount.
It is totally disgusting behavior.
HDFC Bank customer support has been notified about the posted complaint.
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    R
    Richardsanthosh _ghst
    Sep 7, 2020
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    Address: Chennai

    Since from morning i have checked my account balance and i had rupees 1, 351 on my account, exactly by 08:07pm today i went to debit money from my account but it showed me i have got rupees 64.38, i need, and it's too urgent u have to get tablets to my grandma, since the bank has debited this account for asd charges, i really don't know what is this, i need my money bank and this is not a proper way to take my money just like that please consider this as an emergency and get my money back which is rupees 1, 351
    Thank you
    HDFC Bank customer support has been notified about the posted complaint.
    yes @richardsantosh
    hdfc bank is really looting and making its customers foolish by suddenly deducting the charges. please raise voice against hdfc bank.
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      V
      vijaymichael
      Sep 7, 2020
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      Sir,

      In your side i had maintaining the loan for my bike and in the month of 08th june 2020 in the date nach mandate charge had been made for rs.118 but in the month of 07th september2020 twice the charge was made rs.118& rs.118 and we do the need the proper details of the nach charges for more than once kindly clear the details loan details enclosed for the details

      Loan no:[protected]
      Two wheeler loan
      Vechile no: tn 67 bk 4306
      Mobile no: [protected]

      Regards

      Vijay s
      HDFC Bank customer support has been notified about the posted complaint.
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        S
        sanjeev yaav
        Sep 7, 2020
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        Address: Shakuntala nagar, New Mandi ,bamba road etawah

        Sir please clear my hold amount
        Account no-[protected]
        Mobile no.-[protected]
        HDFC Bank customer support has been notified about the posted complaint.
        Sep 07, 2020
        Updated by sanjeev yaav
        Unauthorized charges
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          A
          Abhishek YC
          Sep 7, 2020
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          Address: Vapasandra chickballapur

          Sir please slove the my hold amount..
          HDFC Bank customer support has been notified about the posted complaint.
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            S
            Sukriti23
            Sep 7, 2020
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            I'm utterly disappointed by hdfc's services.
            I just finished submitting 2 query forms and now i've been told that none of my queries will be taken further as they aren't sent by my registered email address. Apparently, in the present pandemic crisis, hdfc expects its customers to go to the branch for the smallest o[censored]pdates when it must online.
            Our local city branch is closed due to recent covid positive cases there, now what should i do? The same thing happened with address change, i uploaded my valid self-attested id twice on the website but hdfc denies my request every time and i'm told to reach the bank branch.
            As if it wasn't hard enough before to get in touch with the reps on call, now they don't even entertain queries like this anymore.
            My account balance has gone below the minimum requirement due to mirevenue hold by the bank, when i haven't even used it in the last couple of months. And i can't get a hold of anyone at all!!
            My account number is [protected] and ifsc is hdfc0004736.
            Please help me!!
            HDFC Bank customer support has been notified about the posted complaint.
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              G
              GIRRAJ VAISHANAV
              Sep 7, 2020
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              Address: Th chaksu sanpla, Mandaliya maida, Jaipur

              Sir please solved my hold payment
              Name-girraj prasad vaishnav
              Acc-[protected]
              Mob-[protected]
              HDFC Bank customer support has been notified about the posted complaint.
              Sep 07, 2020
              Updated by GIRRAJ VAISHANAV
              Quickly solved
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                P
                Prem Kumar Patel
                Sep 7, 2020
                Resolved
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                Resolved

                Address: House no-45, P K Guha road

                I had made a payment on irctc which was then cancelled and returned by irctc successfully. Evident bellow in the message i received from hdfc

                Ur transaction on hdfc bank debit/atm card ending xxxx for rs. 5385.00 has been credited/reversed by irctc11779 on[protected]:15:21:59

                The money has yet not been returned. This is the such of time i am facing such an issue.

                Prem kumar
                [protected]
                Aug 15, 2021
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Sep 07, 2020
                HDFC Bank Customer Care's response
                Dear Customer,

                Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                -Anay
                HDFC Bank Customer Assistance
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                  A
                  aditya chiliveri
                  Sep 7, 2020
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                  I had raised a request with HDFC life in the month of April, 2020 that i want to surrender my policy as i am in need of money due to current pandemic situation and the customer care explained me that i can surrender the policy only after 25th July 2020 which is 5 year lock in period. By that time i had gathered all the information for raising the request and i had raised a request on 29th July and they were raising queries again and again that so and so document not received, i patiently provided all the documents required and on 15 th Aug it was mentioned that documents received and it is transferred to concern team, today it is 7th of sep and still the request is not processed neither the status is shared by HDFC Life, i want my policy to be surrender asap
                  HDFC Bank customer support has been notified about the posted complaint.
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                    K
                    kiranj02
                    Sep 7, 2020
                    Resolved
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                    Resolved

                    Address: Delhi

                    I have purchased a policy no :[protected] hdfc life progrowth plus on 16 oct 2015 with premium ₹ 50000.00. Which amount is pending since last five years. I want to refund this amount on completion of lock in period i. E. 16 oct 2020 with all benefit applicable and without deducting any charges from this amount. I contact hdfc life many times for surrender the policy but it not support within lock in period which is 5 years till 16 oct 2020. I want this amount back at due time without any deduction.
                    Kiran jeriya
                    Apr 18, 2021
                    Complaint marked as Resolved 
                    The HDFC Life paid me Rs.53040.00 after taking my premium amount Rs. 50000.00 for five years. It is very less than expected but OK.
                    HDFC Bank customer support has been notified about the posted complaint.
                    Hi, we wish to inform you that 5 years from RCD will get completed on October 16, 2020. Payout will be processed post completion of 5 years.
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                      G
                      GIRRAJ VAISHANAV
                      Sep 7, 2020
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                      Address: village sanpla post mandlia meda tehsil chaksu

                      Sir my account balance is hold 707. Acc-[protected] saving acc name girraj prasad vaishanav mob. [protected]
                      HDFC Bank customer support has been notified about the posted complaint.
                      Sep 07, 2020
                      Updated by GIRRAJ VAISHANAV
                      sir please solved this

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                        GIRRAJ VAISHANAV
                        Sep 7, 2020
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                        Address: village sanpla post mandlia meda chaksu jaipur

                        Sir my account hdfc bank in hold payment 707. Account no.-[protected] mob. [protected] name - girraj prasad vaishanav please sir refund my payment. Thanks
                        HDFC Bank customer support has been notified about the posted complaint.
                        Sep 07, 2020
                        Updated by GIRRAJ VAISHANAV
                        sir my acc in hold payment707 so solved this

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                          C
                          Commonman99
                          Sep 7, 2020
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                          Address: kolathur chennai

                          07 september 2020 : amount 29.50 is getting deducted with the description eaw dec chg (Atm withdrawal charges) eventhough my account was opened as salary account and was said there will be no sur charges for any no of withdrawals from atm other than hdfc. There were no intimation regarding the policy change if any also. This is very bad and unprofessionalism as a reputed worldwide bank shouldn't be doing this.
                          HDFC Bank customer support has been notified about the posted complaint.
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                            V
                            vishnu reddy b
                            Sep 7, 2020
                            Resolved
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                            Resolved

                            I had placed an order on amazon and cancelled it later on september 4th, 2020. I got a message from hdfc on september 5th, 2020 :

                            Ur transaction on hdfc bank debit/atm card ending * for rs. 22999.00 has been credited/reversed by amazon on[protected]:05:41:26.

                            But i haven't received the amount yet.

                            It's been more than 48 hours since the cancellation.
                            Sep 7, 2020
                            Complaint marked as Resolved 
                            It was resolved.
                            HDFC Bank customer support has been notified about the posted complaint.
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                              A
                              Arun s menon
                              Sep 7, 2020
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                              I performed the imps transaction of amount 3000, from my hdfc savings account to other bank account via netbanking.

                              I received transaction timed-out message on my register mobile, however the amount was deducted from my account and was not delivered to other end.

                              Message is as below :

                              UPDATE: Your money transfer of INR 3, 000.00 on 06-09-20 timed out at beneficiary's bank. For status, contact beneficiary (IMPS Ref No.[protected]
                              HDFC Bank customer support has been notified about the posted complaint.
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                                S
                                sh@consumer
                                Sep 7, 2020
                                Resolved
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                                Resolved

                                Address: HDFC Bangalore

                                Dear Sir,
                                HDFC Bank is showing Rs.1517 as my credit card bill amount in one weeks purchase time though it promises to be a lifetime free card. I have not subscribed for one assist and not sure why I am getting charged for this.
                                My registered mobile number with the bank is [protected].
                                Thanks
                                Shanthi
                                Aug 5, 2021
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Dear Customer,

                                We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                -Anay
                                HDFC Bank Customer Assistance
                                Dear Shanthi, We regret the inconvenience caused and shall surely assist you with the full refund. Kindly share your Membership Details or registered contact number on this post or on this link: http://survey.webengage.com/ws/~1qq44ps or you can also DM us or Inbox us the same on Twitter and Facebook respectively for quick assistance and refund - Nitesh, Team OneAssist.
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                                  D
                                  Dpatra
                                  Sep 6, 2020
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                                  Resolved

                                  Hi,
                                  My credit card is getting auto-debited of rs. 2999.00 without asking me. I had already told them to not to include one-assist 2 years back but they added it instead without permission. I need the refund of the amount and deactivate the one - assist in my credit card.

                                  Regards,
                                  Dipti patra
                                  [protected]@gmail.com
                                  Aug 5, 2021
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Dear Dipti, We regret the inconvenience caused and shall surely assist you with the full refund. Kindly share your Membership Details or registered contact number on this post or on this link: http://survey.webengage.com/ws/~1qq44ps or you can also DM us or Inbox us the same on Twitter and Facebook respectively for quick assistance and refund - Nitesh, Team OneAssist.
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                                    S
                                    Sumeet Dichwalkar
                                    Sep 6, 2020
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                                    Address: B 202 Ashish deep Society Maharashtra nagar Dombivli west

                                    I have bought 2007 appache 2nd bike, which was funded by Centurian bank. Loan was cleared and NOC might be issued. Now I want to transfer ownership of this bike but now centurian bank merge with HDFC bank. So how I would know that this loan is actually close and if closed then how I can get NOC for hp termination and ownership transfer. Vehilce Registation no is MH12ED0558
                                    HDFC Bank customer support has been notified about the posted complaint.
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                                      Angad Sachdev
                                      Sep 6, 2020
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                                      Address: Mansarover Garden New Delhi

                                      Respected sir/madam,

                                      Ihave account by name of angad singh sachdev & mobile [protected].
                                      This os regarding a complaint. I went to the bank on 3rd september to get my cash deposit charges waves off. I went to talk to the branch manager about this who is mr. Harneet singh. He ignored and completely denied to attend me as my account is a classic account and even after requesting to at least look into the charges he denied stating i can only waive it off for preferred and imperial accounts as your account is a lower category account! And very rudely he told me to contact my relationship manager mr. Pawan singh for future issues and not to bother him for anything. I was feeling very embarrassed and sad the way this manager treated me. I have an account here since last 10 years, this has never happened with me ever. Please close my account or else change my home branch. Also make sure there’s an action is taken against this person asap! I will be waiting for the positive response from you!
                                      Thanks & regards
                                      HDFC Bank customer support has been notified about the posted complaint.
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                                        Ashutosh Narkhede
                                        Sep 6, 2020
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                                        As my current credit is expiring this month, hdfc had sent new one.
                                        But i got message that credit card got returned and context to helpline number.
                                        I contacted helpline but all automated replies said go to hdfc.com only
                                        I checked address thriough net banking it is correct, but we did not receive any such delivery try. I do not know what is exact reason for delivery failure
                                        Please let me know how should i proceed further
                                        HDFC Bank customer support has been notified about the posted complaint.
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