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HDFC Bank Complaints & Reviews

2.9
Updated: Dec 16, 2025
Complaints 32901
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18416
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HDFC Bank reviews & complaints page 344

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I
Imtiyaz01
Sep 3, 2020
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Address: Mumbai

Dear team
I have resigned from HDFC bank in Nov 2019 and till date I didn’t receive my FNF and relieving letter till date I have been sending mail daily for about 4 months now my line HR rhimjhim has done some mistake in uploading my data and it got late but now they say it have been cleared for about one month back but I am yet to receive my FNF and relieving letter I don’t know why are they doing this during this pandemic times also they want to make there employees and ex employees suffer
+1 photos
Aug 6, 2021
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Dear Customer,

Please write to exit.[protected]@hdfcbank.com for further assistance in this regard.

-Nadia
HDFC Bank Customer Assistance
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    A
    Ambati Devendar
    Sep 3, 2020
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    Resolved

    Cancellation of one Assist MFEE membership
    I am a HDFC bank credit card holder . The bank has auto debited Rs. 1399/- from my credit card number ending with9724 without my concern on date:18/08/2020. I am not interested about this service and don't want this One Assist MFEE membership any more. So cancel the membership and refund this debited amount of Rs 1399/-

    Name - Ambati Devendar
    Mobile - [protected]
    Sep 3, 2020
    Complaint marked as Resolved 
    Delink my credit card from OneAssit : linking of my credit card with ONE ASSIIST Enhanced WA Single Plan (1003294148) is I want to deactivate immediatly. Name: Ambati Devendar mobile:8801158071 Thank you
    HDFC Bank customer support has been notified about the posted complaint.
    plz respond and refund
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      Šmärt Kírãñ
      Sep 3, 2020
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      Address: Ballari KARNATAKA 583101

      I have bought my iphone11 with hdfc bank debit card on[protected]in Ithink showroom ballari . As mentioned by hdfc bank (To receive cashback of 6000 within 120 days from the transactional month end) i haven’t received my cashback till now, it is more than 120 days. I have asked in ithink showroom, they said to check with bank. Hope this issue gets resolved and cashback will be credited as soon as possible.
      HDFC Bank customer support has been notified about the posted complaint.
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        A
        Aakash Chandrakar
        from Mumbai, Maharashtra
        Sep 3, 2020
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        Dear sir,
        I search a fuel credit card and i got hdfc fuel credit card. I check all eligibility and also in hdfc internet banking i check eligible card, and therefore apply for credit card. customer care also inform me that congrats ur credit card is approve but after few day i came to know that my application decline.

        i just wanted to know the reason why application get decline so that i improve my that part to get eligible for credit card in future.

        No one even bother to reply or give info related to this.

        reg mob no- [protected]
        dob[protected]
        Aug 7, 2021
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Sep 08, 2020
        HDFC Bank Customer Care's response
        Dear Customer,

        We wish to inform you that your application has been considered in line with the bank's internal credit policy (which is based on a combination of financial and related criteria and/or statistically determined scores to assess credit eligibility) and operating/credit processes (which include a combination of verifications, credit bureau reports, and document verifications). We regret to inform you that we are unable to approve your application as it did not meet internal criteria of the bank. Please be assured that our inability to approve the credit card application does not reflect in anyway on your credit standing or your financial stability.

        -Nadia
        HDFC Bank Customer Assistance
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          K
          Kunal_k27
          from Amritsar, Punjab
          Sep 3, 2020
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          Resolved

          Address: Amritsar

          Dear Concern (Hdfc Credit Card)

          Issue :
          ​ ​ ​ ​ ​ ​ ​ ​ ​ ​
          My current hdfc credit card status in Transunion CIBIL post settled .
          I am ready to pay rest amount and want status Closed against CIBIL.

          My name is Kunal Sharma
          In past I am using HDFC Credit Card

          Credit card Account No.
          4346 xxxx xxxx 8217

          When is submit complaint in hdfc (leads portal) then received
          This reply to contact this number
          PS :The bank official will be available from​ 9.30am​ ​ to 5.30 pm from Monday to Friday.

          Second and fourth Saturdays holiday.

          Debt Contact Numbers:

          Ludhiana​ ​ ​ ​ ​ ​ ​ ​ ​ [protected]-702

          Kindly note the query reference number for this e-mail: [protected]

          Received this mail on 24 June 2020.
          But no person people pick phone this number.
          When I try to call customer care.
          I want Noc regarding this credit card they told contact only this number who already I share with u.

          They told u put directly mail to
          customerservices.[protected]@hdfcbank.com
          And ask for NOC. Then they issued u prior letter mention with amount.
          When u paid amount then u share ur deposit slips again' to mail

          customerservices.[protected]@hdfcbank.com
          After that he changed ur status in CIBIL.

          Sir still I try to contact 24 June 2020 this debt numbers daily
          No one picked this number.

          Please provide Alive debt person contact number who solve my query

          My contact number is and mailing id
          [protected]
          [protected]@yahoo.com
          +3 photos
          Sep 3, 2020
          Complaint marked as Resolved 
          My contact number 8054380143 email. [email protected]
          HDFC Bank customer support has been notified about the posted complaint.
          Sep 22, 2020
          Updated by Kunal_k27
          Still not received NOC

          Please provide ASAP
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            A
            anandcoolzzz
            from Lucknow, Uttar Pradesh
            Sep 3, 2020
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            Address: CHANDAN NAGAR LUCKNOW

            Good morning sir, this is to inform you that i anand sharma father name prahlad prasad sharma from lucknow, one of your customer from 2017 having account at lucknow chandan nagar branch with customer id[protected], sir due to fault from your side my address was mistyped that is for SS 1953-54 is was typed SS 195354, so by this mistake i have not get the welcome kit which consists of ATM, sir for this i have visited my home branch around 4-5 times since 2017 but they always told me to fill some forms and nothing else done with me, i have not received any atm card, any net banking since 2017, sir this is my warm request that, kindly see my request immediately because my account will be getting close, i have got the msg because without atm and net banking i cant able to use my account since 2017 and also i have to run this account because my LPG subsidy also coming in it and also due to this i am not able to get my credit card net banking, sir again my request is to issue my atm card and net banking as soon as possible,
            Sep 3, 2020
            Complaint marked as Resolved 
            they call me
            HDFC Bank customer support has been notified about the posted complaint.
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              O
              Omsaienterprisessales
              Sep 2, 2020
              Resolved
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              Resolved

              My name is Ankush
              I have bought my iphone11 with hdfc bank debit card on date[protected] from pitampura delhi. As mentioned by hdfc bank (To receive cashback of 6000 within 120 days from the transactional month end) i haven’t received my cashback till now, it is more than 120 days. I have asked everywhere, they said to check with bank. Hope this issue gets resolved and cashback will get credited as soon as possible.

              Serial no:- [protected]
              Invoice no:- 005801
              Last four of card 0964
              Mobile no:- [protected]
              Time 19:02:28
              Date[protected]
              +2 photos
              Aug 9, 2021
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Sep 02, 2020
              Updated by Omsaienterprisessales
              My name is Ankush
              I have bought my iphone11 with hdfc bank debit card on date[protected] from pitampura delhi. As mentioned by hdfc bank (To receive cashback of 6000 within 120 days from the transactional month end) i haven’t received my cashback till now, it is more than 120 days. I have asked everywhere, they said to check with bank. Hope this issue gets resolved and cashback will get credited as soon as possible.

              Serial no:- [protected]
              Invoice no:- 005801
              Last four of card 0964
              Mobile no:- [protected]
              Time 19:02:28
              Date[protected]

              Verified Support
              Sep 03, 2020
              HDFC Bank Customer Care's response
              Dear Customer,

              Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share with us your complete concern along with the required details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

              -Anay
              HDFC Bank Customer Assistance
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                S
                Samanlok
                Sep 2, 2020
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                I had made a payment for my CAT 2020 form via bill desk upi. But the website says payment failed. Amount has been deducted from my account. Please resolve this issue immediately. I need to resubmit my CAT Form before 15th sept 2020
                +1 photos
                HDFC Bank customer support has been notified about the posted complaint.
                Hi. Is ur issue resolved.? How did u proceed cuz even i m facing the same issue.
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                  N
                  Neha Dujari
                  Sep 2, 2020
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                  Credit card payment not reflecting

                  Address: Kolkata

                  Hello team, I had made payment for my credit card Ending 0896 on 1st September of Rs 73600.The payment is not reflecting in my statement. The payment had been done through net banking from IDFC bank which was debited immediately. There might be a possibility that I entered the incorrect card details and made payment. I am not being able to connect with any executive at customer service. Kindly help me with a resolution....
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                  S
                  SATISH SHRIRAM
                  Sep 2, 2020
                  Resolved
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                  Resolved

                  Address: Mumbai Dahisar

                  Satish Shriram (Emp.code- S38117)

                  I was not well from last few days and I informed the same to Branch Manager on call at 11th August 2020.

                  And 18th August 2020 I called Branch Manager and inform I will join Office At 24th August 2020. And I also present the Branch at 24th August 2020. I also show the all medical documents to branch manager.
                  But they issue me termination letter at 21st August 2020.
                  if I already inform the branch manager then how can terminate me in the lockdown period.
                  +1 photos
                  Aug 9, 2021
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Sep 03, 2020
                  HDFC Bank Customer Care's response
                  Hi,

                  Please share your employee code, supervisor's name, office location & contact on exit.[protected]@HDFCBank.com. We'll get back!

                  -Anay
                  HDFC Bank Customer Assistance
                  Emp.code - s38117
                  BM- Hanica fernandes
                  Branch- 1108 J.p. Road Andheri West
                  Con.no[protected]
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                    K
                    kartikiyer956
                    Sep 2, 2020
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                    An amount of Rs. 29.50 has been deducted from my account with the description NWD DEC CHG, even though my account was opened as a salary account and it was said that there will be no surcharges for any no of withdrawals from ATMs other than HDFC. There were no intimation regarding the policy change (if any) also. I think this is very bad and unprofessional on the of HDFC Bank.
                    HDFC Bank customer support has been notified about the posted complaint.
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                      A
                      Asashok222
                      Sep 2, 2020
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                      Cancellation of One Assist Membership
                      I am a HDFC bank credit card holder . The bank has auto debited Rs. 1399/- from my credit card number without my concern on date:20/08/2020. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of Rs.1399/-
                      OneAssist Relationship Number : NOT RECEIVET TILL NOW
                      Name :- LAXMI NARAYAN SAINI
                      CARD END FOUR DIGIT NO- 3113
                      BRANCH CODE BANK-3468 NIWAROO JAIPUR RAJASTHAN
                      CUSTMER ID[protected]
                      +1 photos
                      HDFC Bank customer support has been notified about the posted complaint.
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                        S
                        SATISH SHRIRAM
                        Sep 2, 2020
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                        Address: Mumbai, Dahisar

                        Satish Shriram (Emp.code- S38117)

                        I was not well from last few days and I informed the same to Branch Manager on call at 11th August 2020.

                        And 18th August 2020 I called Branch Manager and inform I will join Office At 24th August 2020. And I also present the Branch at 24th August 2020. I also show the all medical documents to branch manager.
                        But they issue me termination letter at 21st August 2020.
                        if I already inform the branch manager then how can terminate me in the lockdown period.

                        Thanks And Regards.
                        Satish Shriram.
                        +1 photos
                        HDFC Bank customer support has been notified about the posted complaint.
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                          S
                          sunilravi11
                          from Gurgaon, Haryana
                          Sep 2, 2020
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                          Address: Delhi

                          Hi Team,

                          Date of Incident:- 24th July 2020
                          Client No.[protected]

                          Description:- I was Travelling from Greater Noida West to Bihar on 28th June 2020 and 465 Rs. was my closing Balance.

                          Thereafter on 24th July I travelled within Bihar and amount was deducted at toll plaza was 40 and 15 RS respectively at Chapraita and Brindaban toll plaza.

                          After deduction of Toll plaza fee total amount should be 465-55-==415 Rs into my account.

                          But currently its showing 85 Rs as closing Balance, there is no clue where 325 Rs was gone.
                          +1 photos
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                            NeedMoneyBack
                            Sep 2, 2020
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                            Hi,

                            I am regularly trying to touch with you regarding my issue, even I have visited the nearest branch for this. my previous inquiry is under HBL=[protected].

                            My account number is [protected] and it is freeze since the personal loan is credited to my account. Can you please look into this?

                            My home branch is in Chembur, but as the situation is not good, I am not able to visit.

                            I am regularly visiting the nearest branch, Ranjangaon Ganpati (HDFC0002809) but they are not helpful enough.

                            I am visiting them from the last 2 months for KYC purposes as well as for account freeze purposes, but they are regularly ignoring/delaying my request by giving an improper reason.

                            My loan account is:[protected]
                            As my account is freeze, I couldn't transfer the balance to my account, and due to which my EMI got bounced. It wasn't my fault and it is directly impacting my CIBIL score.

                            I regularly try to touch with the nearest branch, but they weren't helpful enough and responded to me that don't worry about EMI bounce.

                            Can you please help on this, and clear my CIBIL changes for this. As I have already responded to you on this issue, please look into it immediately.

                            Please unfreeze my account ASAp
                            HDFC Bank customer support has been notified about the posted complaint.
                            Sep 03, 2020
                            Updated by NeedMoneyBack
                            Still waiting for the response and my next EMI date is near.
                            Need help urgently.
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                              S
                              sweta ram
                              Sep 2, 2020
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                              I have purchased iphone 11 on 30/12/2019 from the Unicorn, Pune, and have not received the cashback of 6000/- which was supposed to be received within 120 days of purchase.
                              HDFC Bank customer support has been notified about the posted complaint.
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                                M
                                mandeep_123
                                Sep 2, 2020
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                                Address: Bankhouse Gurgaon

                                Hi Team

                                Through HDFC net banking (from website) I was trying to transfer amount of rs. 18000 to another account but as soon I submitted OTP I receive a message that your money transfer has been timed out due to technical reason (IMPS ref no.[protected]

                                Yesterday only I received my salary but amount deducted. Pls call on my registered number as customer care is also not accepting the calls.
                                HDFC Bank customer support has been notified about the posted complaint.
                                Sep 02, 2020
                                Updated by mandeep_123
                                pls call me ans solve my issue soon
                                Sep 02, 2020
                                Updated by mandeep_123
                                i have been using net banking from past 6 months of different banks but this has happened to me for the first time and that too with a big amount. Pls reverse my money and if required i can also visit the nearest branch
                                Verified Support
                                Sep 03, 2020
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                We have checked our records and confirm that your fund transfer dated 01/09/2020, reference number[protected] for amount Rs. 18, 000.00 through IMPS was timed out due to technical issue at the Beneficiary bank end. The same will be credited in the Beneficiary account or refunded back to your account within 3-4 working days.

                                If either does not happen please provide the Beneficiary account statement from transaction initiation date to ( today's date) to check and assist you better in this regard.

                                -Nadia
                                HDFC Bank Customer Assistance
                                Sep 03, 2020
                                Updated by mandeep_123
                                i want to get my email id changed
                                Sep 03, 2020
                                Updated by mandeep_123
                                Your representatie has mentioned wrong e-mail id at the time of account opening. my correct e-mail id is [protected]@yahoo.com
                                ok amount has been credited in beneficiary account, Please also confirm how can I get my e-mail id updated as wrong e-mail id has been updated by your representative at the time of account opening.

                                my correct e-mail id is [protected]@yahoo.com but it is mentioned [protected]@gmail.com

                                why should I take a pain of going to the bank to get my e-mail id registered as it is fault of your team. due to this I am not even able to get resolution through normal e-mail and at the end I have raise concern through consumer complaints. Your customer care is also not taking calls and calls get disconnected as soon I verify my OTP.
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                                  ajmalmuhammedkv
                                  Sep 2, 2020
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                                  Ancellation of One Assist Membership
                                  I am a HDFC bank credit card holder . The bank has auto debited Rs. 1399/- from my credit card number ending with 2602 without my concern on date:31/08/2020. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of Rs.1399/-

                                  OneAssist Relationship Number : 11323400
                                  Name :- Ajmal Muhammed K V
                                  Credit Card Number Ending :- 9906
                                  HDFC Bank customer support has been notified about the posted complaint.
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                                    Jayant M Purohit
                                    Sep 1, 2020
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                                    Please help me out to create UAN no. from my old PF No.
                                    +1 photos
                                    HDFC Bank customer support has been notified about the posted complaint.
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                                      Rider rohit
                                      Sep 1, 2020
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                                      The hdfc bank has put a hold on my funds of rupees 401.99 as mi revenue hold through gefu, acc number is
                                      Account number: [protected]
                                      Ifsc: HDFC0000088
                                      Branch: Sector 18 Noida
                                      The customer service is not able to give any info on this.
                                      First of all it's hard to reach customer service because it takes a alot of time and the IVR options are very difficult and tricky to navigate, after all the effort the customer service is not helpful
                                      +1 photos
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Sep 01, 2020
                                      Updated by Rider rohit
                                      Plss. Help me ASAP.
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