HDFC Bank Complaints & Reviews

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You mislead the customer and do fake promises to get them onboard and when it comes to implement them you have zero credibility.

I ll make sure to drag higher authorities of #hdfcbank here and spread the word on all consumer forums untill I get the solution to what you have done to me.

Effort, time and harassment you guys have caused to me is unrepairable.

I received a payment due for next month, , that I need to pay for one assist fee,

Really i no need this one assist membership,
Please deactivate the one assist membership today itself, , , ,

Please do it immediately and save the money

Hdfc life policy no:20854661
Deposited amount:310, 000 approx including gst

Today i am fighting for 210, 000 which hdfc life refuses to pay. We go to agents as we are lay mans and do not understand banking the technologies, but if agents give us wrong information we are trapped.

I had clearly asked the agent on what is the risk of terminating the policy in between, the only answer was there is no risk, you get back your money without the interest and gst amount..

Now i am in a family emergency where i need my deposited money, they say i have to pay 70% penalty on the deposited amount.

If this would have been told me before signing the papers i would have never signed the papers. The agent never told me about this penalty. I badly need by deposited money of 3 lakhs now and not in the position to pay 1.53 ongoing.

I feel deceived here where today i am stuck, the back refuses to pay back my money. I had actually asked for a plan that has no termination risks. They trapped me, by not giving me proper instructions

Hi sir /madam, i took i phone 11 on 4-march -2020 at mantri square imagine, 6000 cash back as to credit back, but till now i didn't received any cash please do the needfull

Three transaction of rs. 485.37, 602 and 698 was reversed by amazon 14th July 2020 but amount is not credited in my bank account. Transaction was done through hdfc debit card. Received the messages copied below from the bank on my registered mobile number but the amount is still not reflecting in my account.

Ur transaction on HDFC Bank DEBIT/ATM Card ending 4248 for Rs. 485.37 has been credited/reversed by AMAZON on[protected]:14:05:31...

Every month credit card bill total amount not tally with charges

Actual total amount=2, 453.19 rs

In statement total bill mentioned: 3, 195 rs

The difference is 741.81rs they not mentioned

Customer care not picked

My mobile number is [protected]

The hdfc bank has put a hold on my funds of rupees 524.24 as mi revenue hold through gefu, account details is
Account number: [[protected]]
Account type: salary account
I need clear details about hold fund and release the same
The customer service is not able to give any info on this.
First of all it's hard to reach customer service because it takes a a lot of time and the ivr options are very difficult and tricky to navigate, after all the effort the customer service is not helpful.

My name is sakthivel and i had ordered vega helmet of rs.964 in amazon on[protected] and after[protected] i returned this order due to personal reason. And on[protected]
Amazon initiated the amount to my card but i still didn't get the money. Amazon sent this reference number[protected]
And told me to fill charge dispute form but indian hdfc bank doesn't have such policy. So
Please kindly respond to this complaint it's very urgent.
Thanks you sir

I mistakenly paid into a wrong HDFC credit card and I contacted the Hdfc customer care through mail. They also asked for my bank statement for the transaction but still have not responded to it for more than 2 months. Its been a total of 6 months and I haven't been able to get my issue resolved. Please respond to it as soon as possible.

Hi,
I'm holding savings account in hdfc bank for past 6 years, and this is the second time they have deducted unnecessary charges of inr 885/- as depositary charges. I have never used their demat service for a single time still this has happened for 2nd time. Please help in this matter as due to covid situation even their customer helpline is not responding.

The hdfc bank has put a hold on my funds of rupees 803.43 as mi revenue hold through gefu, ac number is
Account number: [protected]
Ifsc: hdfc0000539
Branch: kalyani nagar pune
The customer service is not able to give any info on this.
First of all it's hard to reach customer service because it takes a alot of time and the ivr options are very difficult and tricky to navigate, after all the effort the customer service is not helpful

There is debit adjustments in my fast tag accounts.
Can you please give me clarification as why did this happen.

Have attachments to this complaint.

I am arun kumar selvaraj. Last july 14th 2020 rs.2599/- has been deducted from my credit card without my knowledge by activating one assist mfee insurance. They converted that in to smart emi and deducted rs.100 as charge and everymonth emi amount has been added in a statement. So please take action on this and cancel the insurance and refund my amount in a credit card balance. My mobile number is [protected]

I have been harassed by so called hdfc bank telecallers (They claim so) regarding personal loan. I have been putting these callers in my blocked list for so long. I also request the telecallers to stop calling on my number. But it still keeps coming, and with an even higher frequency.

It is affecting my daily routine. Calls come at any time, when i am resting on weekend or on weekdays while i am in some important meeting or waiting for an important call, or even driving.

Its a big nuisance in my life. Situation is going out of hand. High time that it stops.

I request the competent authorities and hdfc bank organizations to bring some relief by curbing these unnecessary and nascent callers.

The mobile nos. Are [protected] & [protected].

I am one of the credit card holder of HDF bank, I have purchased a SAMSUNG mobile with HDFC CREDIT card under the EMI policy.
But bill was generated including the mobile price even though I purchased the mobile under the EMI POLICY . so many times I made calls to customer
care but they did not respond to my calls
my name is D SIVAKUMAR AND
MY CARD NUMBER IS [protected]
MY mobile number is [protected]

1. My credit card is showing a charge: offus emi,

11/08/2020 OFFUS EMI, PROCNG FEE, [protected] (Ref# 09999999980811000722315) 99.00

13/08/2020 OFFUS EMI, PRIN NB:01, [protected] (Ref# 09999999980813003020754) 1, 613.73

13/08/2020 OFFUS EMI, PRIN NB:05, [protected] (Ref# 09999999980813003020739) 1, 957.05

13/08/2020 FINANCE CHARGES (Ref# 17000743400813999879330) 1, 165.96

13/08/2020 OFFUS EMI, INT NBR:05, [protected] (Ref# 09999999980813003020747) 42.63

13/08/2020 OFFUS EMI, INT NBR:01, [protected] (Ref# 09999999980813003020762) 95.75

What is this charge? I want this to be reversed.
screenshot are given below

2. Apart from the above, i always used to pay the minimum balance due. It was never made clear that minimum balance due will attract interest. This is a very deceptive manner of charging interest. It should have been made clear that minimum due will only ensure that penal charges arent levied but interest is. High interest rate itself is a charge.

How can such deceptive practice be carried out? I want these charges reversed.

My HDFCLife Click 2 Wealth policy is cancelled on 14 July 2020 till this time your team is start processing my refund amount of 50000 rs in my account.
But till date the amount is not credited to my account.

follow up with HDFCLIFE Business Heads mail I'd but no response from from HDFClife.

Mail details "Re: [External] Re: [External] Re: #BUSINESS#: 'HDFCSL=[protected]' [SUSPICIOUS:] Re: [External] Fwd: Further requirement(s) received for your HDFC Life application No.:[protected]

Durgesh Salode
Mon, Aug 17, 2:38 PM (16 hours ago)
to Beulah, onlinequery, businesshead, service, complaints, esclation1, esclation3

Hi HDFC Life Team,

Nobody updates on my payment refund status, I am continually follow up with your team from 14 july 2020.

I am requesting you Please check and update the refund payment status of 50000 Rs .

@[protected]@irda.gov.in:- Kindly look into this matter and also check trail mail for more details.

Best Regards,

Durgesh
Mobile No:-[protected].

On Mon, Aug 17, 2020 at 9:26 AM Durgesh Salode wrote:
Hi Business Heads,

Any update on this?, my policy is cancelled on 14 july 2020 till this time your team is start processing my refund amount of 50000 rs in my account.
But till date the amount is not credited to my account, due to this I have been charged for late payments changes from bank amount of 1500 rs with interest and gst .

Kindly provide me extra amount as compensation from hdfc life due to dely.

Please share your valuable feedback as soon as possible.

I am waiting for your reply.

Also share higher management details for escalation this issues.

Thanks & Regards,

[protected]

On Fri, 14 Aug, 2020, 12:31 PM Durgesh Salode, wrote:
Hi Beulah,

Any Timeline for the refund process i have shared account details on 5th AUG 2020.

No one replies on mail for update or confirmation.

Best Regards, "

HDFC Life application No.:[protected]

Payment date is 9th July 2020

refund date 14 July 2020

Durgesh
[protected]

Hi, my name is “Sahil” in all documents but hdfc bank use my father name as last name of mine.

I visit the branch many times but they refuse to change the name .

Now i have to apply for the tourist visa and my passport and statements does not match .

I have all supporting documents and submitted the same at the time of account opening.

Bht they used my fathe name as surname without my consent .

Account no - [protected]
Hdfc bank
Malviya nagar - new delhi

Thanks
[protected]
[protected]

My account was not active for past 3 years.I went to my nearest branch they said check NEFT transaction your account will be active status.i received sms saying my account status has been successfully changed from inactive to active 6 months before. But when i do online transaction, following is the message received with transaction failure: there is a memo present on the debit account, transaction declined. Again i went to my nearest branch they said we can submit re- kyc.After that you can able to transfer funds.

I sumitted re- kyc form 2 months before and i also mailed to HDFC Customer support.For past 6 months, i cannot able to transfer funds.

But no response from my nearest branch still.
kindly help me on this.

There is Debit adjustments in my fast tag accounts.
Can you please give me clarification as why did this happen.

Have attached screenshot of debits to this complaint.