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HDFC Bank Complaints & Reviews

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Updated: Mar 24, 2026
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I
Itsamit99
Aug 24, 2020
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My signature is mismatch when i try to change my mobile number.. How can i update my signature for change my credit card details..?
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    Skathuri
    Aug 24, 2020
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    Address: HDFC Bank

    My. DP ID- IN301549
    Demat Account no.[protected]. My customer ID 44651585 I am having salary account with hdfc gurgoan branch. Without my knowledge, they have created an demat account along with salary account. Last year they have charged 885 as a depositary charge for that. I called customer care and raised a complaint, but they are simply giving me the reasons not the solution. They have asked me to go to the bank directly for closure of demat so that i can get the refund. Even i walked to the nearest branch and submitted the letter, they failed to accept it and asked me to send a mail to [protected]@hdfcbank.com, but when i sent the mail, its not delivered since there is no email id existing. I don't know why the bank people is so irresponsible and cheating us by stealing our own money. I am going to transfer my salary account to other bank if this issue is not getting solved. Also i am going to suggest my company management and employees not to prefer hdfc account as a salary account.still this year also they charged Rs 826 dated 18 Aug 20 .Even i have closed my security account and demat account also I have sent email in month of July to [protected]@hdfc.com I didn't get any solution from bank if I not get my Refund I will close my salary account from Hdfc.
    Regards..
    Sumit
    HDFC Bank customer support has been notified about the posted complaint.
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      PAVAN K GIREESH
      Aug 23, 2020
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      Cancellation of one assist membership
      I am a hdfc bank credit card holder. The bank has auto debited rs. 1899/- from my credit card number ending with 1664 without my concern on date:20/08/2020. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1899.

      Name: pavan k g
      Mobile no: [protected]
      HDFC Bank customer support has been notified about the posted complaint.
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        padhu09
        Aug 23, 2020
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        Customer id[protected]
        Branch: ashoknagar, chennai
        Account type: salary account
        The customer service is not able to give any info on this.
        Why amount has been on hold in my account?
        I have attached the statement for reference.
        HDFC Bank customer support has been notified about the posted complaint.
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          Aaron Kankipati
          Aug 23, 2020
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          I am a hdfc bank credit card holder. The bank has auto debited rs. 1898/- from my credit card number ending with 9484 without my concern on date:13/08/2020. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1898/-

          Name :- aaron kankipati
          Credit card number ending :- 9484
          HDFC Bank customer support has been notified about the posted complaint.
          Dear Aaron, We regret the inconvenience caused and shall surely assist you with the full refund. Kindly share your Membership Details or registered contact number on this post or on this link: http://survey.webengage.com/ws/~1qq44ps or you can also DM us or Inbox us the same on Twitter and Facebook respectively for quick assistance and refund - Nitesh, Team OneAssist.
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            N
            Niladriskn
            from Port Blair, Andaman and Nicobar Islands
            Aug 23, 2020
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            Dispute in online payment through hdfc payment gateway

            I niladri from andaman. I paid online Rs 100/- the MV road tax for my vehicle at https://vahan.parivahan.gov.in web site on 19th August 2020 at 11.07 AM at hdfc payment gateway through my Google UPI app. During the transaction process the amount Rs 100/- is deducted from my bank account and after the amount successfully deducted from my UPI app but in the web site still showing the transaction is pending not reflected in the web site. My...
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            Rajesh davtiya
            Aug 23, 2020
            Resolved
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            Resolved

            I had opened a digital account on 24 May and completed the full KYC on 7 August but did not receive the welcome kit till now. Bank manger is also not giving any answer. I also called him and massege too. Customer ID[protected]
            Aug 8, 2021
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Aug 23, 2020
            Updated by Rajesh davtiya
            Not receive welcome kit.
            Verified Support
            Aug 27, 2020
            HDFC Bank Customer Care's response
            Dear Customer,

            We are working on your concern vide Ref ID:[protected]and will revert to you within 5 working days.

            -Nadia
            HDFC Bank Customer Assistance
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              A
              AnupamRawat
              from Mumbai, Maharashtra
              Aug 22, 2020
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              unethical behaviour & zeroing of reward points

              Date: 22 august 2020

              To,
              The banking ombudsman
              The reserve bank of india

              Subject: unethical & unprofessional behaviour of hdfc credit card team – hacking on hdfc credit card ending 0080 and unethically zeroing of reward points

              Respected sir/ madam,

              I am really frustrated and depressed to lodge this formal complaint against hdfc credit card team who have not only...
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              H
              Hasanpathan
              Aug 22, 2020
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              Address: Kuber Nagar ,Bodeli ...391135

              I have taken auto loan from hdfc bank.
              My amt of ecs is 5481 rs.
              The date of ecs is date 5 of every month.
              But unfortunately if you are unable to pay the loan on the same date they make the ecs transaction 4 to 5 times in a month
              Result in increase of bounce charge

              In three to four month i have bank balance with minus. Of rs nearly 5000
              This amt is of only the abounce of ecs amt

              Of once the ecs is bounce then whey are the bank is presenting chq again and again
              They should call me and take my payment from me if i have failed to make payment at the time of ecs

              Till date 5000 rs of chq bounce has been deducted from my ac
              Plz provide me solution
              Aug 14, 2021
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Aug 27, 2020
              HDFC Bank Customer Care's response
              Dear Customer,

              We regret any inconvenience you may have faced. Request you to write us using the URL https://bit.ly/31ynLX5 with your Loan account, date & amount of debit of charge and the reference id TT[protected]. A bank representative shall contact you as soon as we receive this information

              We would also like to caution you against posting sensitive information such as your Account number / Mobile number on a public forum.

              -Anay
              HDFC Bank Customer Assistance
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                I
                Itsamit99
                Aug 22, 2020
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                Address: HDFC Bank Cards Division P.O.Box No.8654 Thiruvanmiyur P.O. Chennai - 600 041

                1 am holding hdfc credit card which no. Is [protected]. And want to change the contact details (Mobile no) however my letter got rejected because of signature mismatch but i apply credit card through netbanking and noone come here for signature verification.. So kindly show me the way that how can i change my mobile no. If my signature is mismatch..?
                HDFC Bank customer support has been notified about the posted complaint.
                Dear Customer,

                Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                -Anay
                HDFC Customer Assistance
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                  M
                  Manas Goel
                  Aug 22, 2020
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                  Complainant - naresh goel
                  Relationship to me - father

                  I am writing here since i am fed up with hdfc bank. They have been repeatedly financially harrassing me.

                  Every year, they would find a new way to charge me without taking my consent. Last year they upgraded my debit card and then charged more. When i told that i did not give consent, they downgraded my debit card and but did not refund the charges.

                  Last month they charged me rs 1000 + gst for a credit card that i have not even received.
                  I called customer care numerous times and explained the issue. They directed me to drop an email at customerservices. [protected]@hdfcbank.com. I wrote multiple mails from them. It has been more than a month but still no response. The only response i got was that they called me and said that i will receive a callback in few days.

                  Then later i even filed complaint using hdfc portal. I received a call from hdfc agent and she asked me to visit hdfc bank branch. Again, when i go to hdfc branch, they say that they don't know anything about it and i need to get in touch with customer care.

                  It seems like they are taking me in for a loop. Please help me find a solution for this. I can;t keep paying unfair charges like these.
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Aug 27, 2020
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  We have reviewed your comments expressed and request you to refer to the link https://bit.ly/2EInpUU for details on the same.

                  -Nadia
                  HDFC Bank Customer Assistance.
                  Aug 29, 2020
                  Updated by Manas Goel
                  Hi Nadia, The issue is that I don't have the credit card is question nor it was ever received. When I contact HDFC bank, it tells me it has not been issued too. How can I be charged for something that doesn't exist?
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                    Abhay Dhabarde
                    Aug 22, 2020
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                    Address: HDFC bank Manish Nagar Nagpur

                    There's a huge deduction from my account in last 7-8 months showing Mirevenue hold through GEFU. When asked they said there's an outstanding amount for your account and they are still doing the same every month. Around 2k has been debited every moth from my account. What kind of outstanding amount they are taking about. It doesn't even shoe in the bank statement. They're literally looting people with this trick. Kindly help.
                    My account number is [protected]
                    IFSC code HDFC0003632

                    Please take an appropriate action as they're not providing any reason or proof of what outstanding amount they are talking about.
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Aug 27, 2020
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    We would like to inform you that there is a outstanding charges [AQB charges..] on your account to be recovered.

                    Hence we request you to maintain a sufficient balance in your savings account or transfer the same so that the charges can be recovered.

                    For further assistance on your outstanding charges, we request you to visit your account branch.

                    -Zubin
                    HDFC Bank Customer Assistance
                    Aug 29, 2020
                    Updated by Abhay Dhabarde
                    WHAT OUTSTANDING CHARGES????? I don't have any LOAN going with HDFC. Stop this ###. What is this AQB chanrges that you are taking since last 7-8 months.
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                      A
                      Aug 22, 2020
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                      Address: Noida sector 110, branch

                      Hi bank,
                      I urgently need of my amount and you have hold the amount I need my amount please give it back.
                      To my account.

                      HDFC Bank
                      NAME : Akash Singh
                      A/c no. [protected]
                      IFSC CODE : HDFC0000930
                      Kindly refund this as soon as possible.

                      Regards

                      Akash Singh Chauhan
                      Mobile no. [protected]
                      HDFC Bank customer support has been notified about the posted complaint.
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                        R
                        Rajeshji Ggn
                        Aug 22, 2020
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                        Address: Jaipur side highway Gurgaon

                        Pkeasr send edc roll for hdfc edc machine

                        tid no 41251473
                        41251474
                        Haryana Tourism wine shop hero honda chowk jaipur side Gurgaon
                        Mobile no [protected]
                        I have given msg for 7 times . The bank send only 2 rolls while we use 2 roll daily.
                        You are requested to kindly send 100 rolls immediately
                        HDFC Bank customer support has been notified about the posted complaint.
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                          Y
                          yogeshairan
                          Aug 22, 2020
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                          Resolved

                          Sir,

                          I have a hdfc bank loan with loan account number 56955974. On 27 march 2020 i got a call from phone banker to recovery of bounce charges for which i have provided all details about these were not because of my fault same was fault of there hdfc loan branches bhiwani. After alot of discussion, we agreed on payment of 70% of charges and remaining would be waive off. I have paid same charges on 27.03.2020.
                          On 17.07.2020 same charges is recovered from my bank account.
                          I have called mr. Munish loan executive janakpuri branch hdfc. He said us this fault is because o[censored]s but same can not be refund. I have all recordings with your phone bankers. I have made three time online mail complaint as well and same is not resolved till now and no one called till now for this issue.
                          Aug 12, 2021
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Aug 27, 2020
                          HDFC Bank Customer Care's response
                          Deaar Customer,

                          We are working on your concern vide Ref ID:[protected] and will revert to you within 5 working days.

                          -Anay
                          HDFC Bank Customer Assistance
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                            S
                            santhosh6395
                            Aug 21, 2020
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                            Address: Trichy road, coimbatore

                            The hdfc bank has put a hold on my funds of rupees 1158.89as mi revenue hold through gefu, ac number is
                            Account number: [protected]
                            Ifsc: hdfc0000031
                            Branch: Trichy Road Coimbatore

                            though im using 0 balance salary/savings account

                            The customer service is not able to give any info on this.
                            First of all it's hard to reach customer service because it takes a alot of time and the ivr options are very difficult and tricky to navigate, after all the effort the customer service is not helpful
                            HDFC Bank customer support has been notified about the posted complaint.
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                              M
                              Manjunath Janakitam
                              from Bengaluru, Karnataka
                              Aug 21, 2020
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                              Address: 7, 9th main 3rd Cross Malleshpalya,

                              I made a hotel booking on the 5th august 2020 for accommodation at royal orchid metropole mysore, check in on 13th august for a duration of one night by accessing secure. Agoda.com website, selecting visa / master card in the drop down menu and providing all details of my name, hdfc credit card number complete with cvv number for a booking with free cancellation option. Thereafter i did get a message alert at 4.59pm from hdfcbank providing an otp 487600 for a transaction of rs.2147.95 at paytm app on card ending 5013 valid till 17:02:10 hrs.
                              Immediately on my authorising the transaction with the otp, i got another message alert from hdfcbank stating that i have spent rs. 2147.95 on credit card xx5013 at playgoogle1121386. Initially i did not consider any diversion of my payment, but realised that it was so as i never got any booking confirmation id from agoda.com even the next day. I tried to cancel the booking but was unsuccessful due to the absence of any booking id. Contacting agoda.com customer service got me a response that there was no booking in my name or reference to my email.
                              I have taken up the matter again with hdfc bank but they are stressing the point that i have initiated the transaction, and are asking for a email / letter on agoda.com letterhead that they have not received any payment with respect to my booking. It is surprising that though hdfcbank has already acknowledged that payment was effected to playgoogle1121386 there seems yo be a great deal of reluctance in accepting that the payment has been diverted by paytm app. Furthermore it is surprising to note that a similar diversion of funds has happened in the recent past, to be precise a debit card of one mr. Sundarapandian was divested of funds to the extent of rs.8457.00 on 29/09/2018 and the amount was transferred to playgoogle1121386 which is an identical beneficiary.
                              I took the action of blocking my card the next day and have been charged rs100.00 for replacing my card. Had i not taken this action, my credit card would have been a target for further diversions as the cvv number was already known.
                              I therefore feel that the personnel in either hdfc and paytm or in both have colluded to continue the cyber crime which was carried out almost two years ago. Yet hdfc has not been able to address the lapses in their systems.
                              I require a refund of the amount debited as there was a deficiency in service in respect of the fund transfer, and it is a repeat occurrence as far as hdfcbank is concerned.
                              HDFC Bank customer support has been notified about the posted complaint.
                              Aug 21, 2020
                              Updated by Manjunath Janakitam
                              Please note that my name is MANJUNATH JANAKIRAM and is wrongly spelt in the consumer forum as Manjunath Janakitam.
                              Please replace the letter "t" by the letter "r".
                              Thank you.
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                                Ayushi Tandon
                                Aug 21, 2020
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                                Hi,

                                I ordered something from Amazon and immediately cancelled it. I received a message that the payment has been reversed by Amazon but when i checked my bank statement there was nothing like that.

                                Could you please into this asap as the amount was huge.
                                HDFC Bank customer support has been notified about the posted complaint.
                                Ur transaction on HDFC Bank DEBIT/ATM Card ending xxxx for Rs. 29799.00 has been credited/reversed by AMAZON on[protected]
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                                  Shivjagtap
                                  Aug 21, 2020
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                                  Address: AP DALAJ no 1 tal Indapur dist pune

                                  Dear sir,

                                  I m Shivaji V. Jagtap. My hdfc Account no.[protected] account balance is hold due to unforeseen purpose .

                                  Need to investigate and root cause of it.
                                  HDFC Bank customer support has been notified about the posted complaint.
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                                    Shivjagtap
                                    Aug 21, 2020
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                                    Address: AP DALAJ NO.1 TAL INDAPUR DIST OUNE

                                    Dear sir,

                                    I am shivaji vitthal. Jagtap account number [protected].
                                    Amount of 9268 hold by unseen reason.
                                    I want to details of it or root cause why it's hold.

                                    Hope give feedback asap.
                                    HDFC Bank customer support has been notified about the posted complaint.
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