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HDFC Bank Complaints & Reviews

2.9
Updated: Jul 8, 2026
Complaints 32958
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HDFC Bank reviews & complaints page 352

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A
Akumar215
Nov 4, 2020
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Address: F 4 camero complex subroto park airforce station subroto park, Subroto park new delhi

I have been making payments using my hdfc credit card. I see additional charges to it. I have been writing emails for long, calling customer service for long. No one calls. They respond with inadequate information once a week and then again I write and this has been in practice for very long time now.

I don't know how much they have charged from me till date.

I have been so obedient that I pay my bills the same day when I make transaction. I don't wait for any last day or anything. I trusted HDFC bank for so long and they have cheated with me.

I have never opted for EMI feature till date. My transactions have been automatically converted and then constantly charged. I have asked to stop this service for so long. But no action.

They have been charging me for months and even after asking to stop the service. They continue to do that. I need all my money back. All my money that they have eaten up in the form of interest.

I could have added screenshot of calls that I made, all the emails that I sent for all my issues faced. But no such option available here
HDFC Bank customer support has been notified about the posted complaint.
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    V
    vismaya Halathi
    Nov 4, 2020
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    I had purchased IPhone 11 in Mysore on July4th through hdfc credit card which had an offer of 5000Rs cashback within120days and its been more than 120 days and I still haven’t got the cashback.
    I have lodged a complaint too
    I haven’t received any action
    And I’m trying to contact customer care and even not able to do it
    This is very inappropriate
    I need an action to be taken about this as soon as possible
    HDFC Bank customer support has been notified about the posted complaint.
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      A
      Arushi Mann
      from Mumbai, Maharashtra
      Nov 4, 2020
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      Resolved

      Hi, i had recharged my jio mobile number with amount 599 via hdfc payzapp application. Amount deducted and recharge failed..Please help..
      Nov 6, 2020
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
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        N
        nalininarayanaswamy
        Nov 4, 2020
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        Not received for the month of Oct Nov 2020
        HDFC Bank customer support has been notified about the posted complaint.
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          P
          Parikshit madan
          Nov 4, 2020
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          Resolved

          I had cancelled an order on Pepperfry and got an sms from HDFC Bank that said -

          “ Ur transaction on HDFC Bank DEBIT/ATM Card ending 8840 for Rs. 19107.00 has been credited/reversed by PEPPERFRY64213 on[protected]:11:28:19”

          Even after receiving this sms, the amount credited hasn’t reflected in my account.
          Kindly resolve the query because the customer care department of HDFC is also not complying.
          Nov 4, 2020
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
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            M
            Mukulrtr
            from Pundri, Haryana
            Nov 4, 2020
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            My balance of Rs.34399.04 got deducted during paying of LIC insurance premimum payment got failed on 6th october 2020 from my hdfc bank account via phone pe using my debit card, its been 29 days but i did not receive my money back please help me to get my money back. .please help me

            Transaction ID N2010062140035606854891
            HDFC Bank customer support has been notified about the posted complaint.
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              S
              Suraj Kanojiya04
              Nov 4, 2020
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              The hdfc bank has put a hold on my funds of rupees 600, 4 as mi revenue hold through gefu, It's a zero balance ac number is
              Account number: 5010*****58
              Ifsc Code:HDFC0002503
              Branch: Thane wagle branch
              The customer service is not able to give any info on this.
              Second thing it's a zero balance ac so why are uh charging me that amount give me that explanation first...i[censored]h don't have proper management so i want to close my account... close it that first...
              HDFC Bank customer support has been notified about the posted complaint.
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                A
                Abhilash CB
                Nov 4, 2020
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                Address: Kalamsery Municipality, Kalamsery, Kochi

                At Kalamsery Municipality, they have swiped mistakenly 126300 instead of 1263 at HDFC swiping machine . Amount was voided immediately but still not reflecting after 3 days too.
                It's too bad that we have to suffer for some one else's mistake.
                HDFC Bank customer support has been notified about the posted complaint.
                Nov 04, 2020
                Updated by Abhilash CB
                My registered contact no is [protected].
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                  S
                  Sahildagar
                  Nov 4, 2020
                  Resolved
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                  Resolved

                  Address: Sampla, Sampla,rohtak

                  Dear sir

                  It's very urgent
                  Plz released my fund as soon as possible.today because of I and my family locked at home .and need fund
                  Plz help me today ITS URGENT plzz refund my money

                  My account no.. is ([protected])
                  Sahil kumar
                  My phn no. Is [protected]
                  Plz sir i request u my hold payment is -1002 plz solve my problem
                  Aug 6, 2021
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Nov 05, 2020
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  We are looking into your query and our official will contact you shortly. Request your co-operation and patience in the interim.

                  -Zubin
                  HDFC Bank Customer Assistance
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                    V
                    vismaya Halathi
                    Nov 4, 2020
                    Resolved
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                    Resolved

                    I have bought my iphone11 with hdfc bank debit card on 04/07/2020 in Mysore. As mentioned by hdfc bank (To receive cashback within 120 days from the transactional month end) i haven’t received my cashback till now, it is more than 120 days. Hope this issue gets resolved and cashback will be credited as soon as possible.
                    Aug 9, 2021
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Dear Customer,

                    Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share with us your complete concern along with the required details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                    -Anay
                    HDFC Bank Customer Assistance
                    vismaya Halathi's [Complaint's author] reply, Nov 4, 2020
                    I tried giving a complaint
                    I’m not getting proper response
                    The customer care isn’t responding properly too
                    It’s directly going to EVA which is very inconvenient for me
                    Can you please get back to me about it
                    I need to talk
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                      A
                      Arpitha H M
                      Nov 3, 2020
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                      As, there were no one to receive credit card, it was sent back again to Chennai, so I request to dispatch it again
                      HDFC Bank customer support has been notified about the posted complaint.
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                        A
                        ashutosh4516
                        Nov 3, 2020
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                        I have a problem related of wrong deduction of toll from my wallet, tried calling and emailed my problems but no reply from hdfc
                        Wallet id [protected]
                        Customer id :[protected]
                        Following email/ contacts not working :
                        fastag.[protected]@insolutionsglobal.com

                        Please provide me solution as soon as possible, otherwise i will surrender my fastag because i cannot afford to pay two times for single transaction. Please charge back my balance in my account and deactivate my account. I'll purchase from other company. HDFC service is very poor, 8 times i called to customer support. But they never sort out my queries.
                        HDFC Bank customer support has been notified about the posted complaint.
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                          S
                          srvijay
                          Nov 3, 2020
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                          I have opened hdfc online regular saving account on 17 oct, 2020. And kyc is done by video kyc. Till date I don't received any welcome kit.
                          HDFC Bank customer support has been notified about the posted complaint.
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                            A
                            Abhinavan
                            Nov 3, 2020
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                            Hello,

                            I did one online purchase recently and requested them to do the refund for rupees 619.46 inr. Request your help with the transaction status of the amount. It's been more than 10 days that they confirmed me the transaction but i don't see that in my account.

                            Transaction details -

                            Order id:[protected]
                            Card issuer: hdfc
                            Cust id: Sudipta Nanda
                            Rrn: 74332740295029461703017
                            HDFC Bank customer support has been notified about the posted complaint.
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                              S
                              shridhar dodewar
                              Nov 3, 2020
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                              I am writing to you because I want NOC of my credit card, last month i permanently close
                              my credit card even the customer care people also confirmed that your HDFC regalia credit card permanently close
                              but they not provide me any deactivation proof since last month, even i sent handwritten letter to
                              chennai office but they also not give me any confirmation to my NOC please.
                              I didn't understand what service you provide to customers. Some customer executive people said like you will
                              receive this month and some of them said 1 month you can get your NOC.
                              Please look into this matter and please issue my NOC ASAP.
                              HDFC Bank customer support has been notified about the posted complaint.
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                                R
                                Raghu2104
                                from Hyderabad, Telangana
                                Nov 3, 2020
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                                Dear Sir/Madam,

                                I have been troubled and irritated by HDFC telemarketing executives by making daily calls to me. Since past couple of years I have been observing that I am receiving unwanted loan related calls every day. I end up receiving about 2 to 3 calls every day since past few years and I am now very tiered of them. Inspite of telling them not to call me anymore there is no result.

                                If HDFC people can invest their time at the right place and spare me I shall be very thankful to them.

                                Regards
                                Raghavender
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  K
                                  kamble tuks
                                  Nov 3, 2020
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                                  Resolved

                                  Address: A/P 98, ASABEWADI, TAL-MANGALWEDHA, NEAR ROAD, MANGALWEDHA City : Mangalvedha State : MAHARASHTRA ZIP : 413319 Country : INDIA

                                  15 Oct 2020 AHB CHGS INC GST APR-SEP 2020- MIR[protected] MIR[protected] 15 Oct 2020 debit 539.90 and -362.80

                                  ahb chgs inc gst apr-sep-2020-MIR[protected]
                                  Im hdfc bank holder since i opened account there is not any deduction till october 2020 my account about 902.70 is deducted for unknown reason this very ridiculous i want my money back or else i will with another bank really unsatisfied with hdfc bank services i also called customer care but they didn't answering me what is this for. Please give my money back
                                  We are waiting for your response.
                                  Nov 10, 2020
                                  Complaint marked as Resolved 
                                  Hi, We are inform to you not solve my problem. My user id is : 135211505 Again New Withdrawal 9 Nov 2020 AHB CHGS INC GST APR-SEP2020-MIR2031258486631 MIR2031258486631 09 Nov 2020 345.10 My problem is not solved? How many working days this solutions. We are waiting for your reply. Thank you
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Nov 03, 2020
                                  Updated by kamble tuks
                                  Date Narration Cheque/Ref. No. Value Date Withdrawal Deposit Closing Balance
                                  15 Oct 2020 AHB CHGS INC GST APR-SEP2020-MIR[protected] MIR[protected] 15 Oct 2020 539.90 0.00
                                  04 Oct 2020 EMI 95108808 Chq S[protected][protected] 04 Oct 2020 2, 297.00 539.90

                                  Nov 04, 2020
                                  Updated by kamble tuks
                                  We are waiting for response. Not solve my problem.
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                                    S
                                    Steelo Copse
                                    from Powai, Maharashtra
                                    Nov 3, 2020
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                                    Address: indore

                                    Dear team,

                                    I was prominent customer ofhdfc bank (last digit credit card number 8050) and i have good realthionship with bank as per transaction history in the past but i lost job during lockdown but still somehow i arranged money to pay credit card due in one time full payment so i request you to wavier of all charges occured during lockdown period and till now also so i can pay full due payment immediately.and also remove unnecessary charges from my saving account.
                                    unfortunately i am not getting proper response from hdfc.

                                    kindly do needful.

                                    Regards,

                                    Arshad khan
                                    HDFC Bank customer support has been notified about the posted complaint.
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                                      F
                                      Firoz_Shaik
                                      Nov 3, 2020
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                                      Hi hdfc team,

                                      Pls clarify following. I tried to reach your Customercare but i didn't receive any response .

                                      #1.
                                      I had purchced an item from Flipkart with no cost emi option, i understant that the interest on emi was reduced by Flipkart from the device price. But now in my e statement i could see that i have been charged with MER EMI, INT NBR and i could see 3 components of IGST . Why i am getting charged on No Cost EMI ? Why three components of IGST of 18% each one?

                                      #2

                                      Why my Flipkart EMI amount getting changed (Basically increased) everyMonth ? As for as my knowledge, EMI should be same for each month.veach month?
                                      Please clarify!

                                      Thanks,
                                      FS
                                      HDFC Bank customer support has been notified about the posted complaint.
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                                        A
                                        Arushi Mann
                                        from Mumbai, Maharashtra
                                        Nov 3, 2020
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                                        Resolved

                                        Hi, i had recharged my jio mobile number with amount 599 via hdfc payzapp application. Transacation was successful and the same amount was deducted from my account but recharge was not done. I send a mail regarding this but no one is responding to mail or calls.
                                        Nov 6, 2020
                                        Complaint marked as Resolved 
                                        HDFC Bank customer support has been notified about the posted complaint.
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