Claimed

HDFC Bank Complaints & Reviews

2.9
Updated: May 26, 2026
Complaints 32952
Resolved
18420
Unresolved
14532
Contacts

File a complaint to HDFC Bank

Having problems with HDFC Bank?

File a complaint and get it resolved by HDFC Bank customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

HDFC Bank reviews & complaints page 354

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
Amandeep Kaushal
Aug 20, 2020
Report
Copy

Address: HDFC Bank Card Division, # 8, L B Road, Thiruvanmiyur, Chennai – 600041

Dear sir/madam,

Your sales representative has contacted me in month of Aug 2018. I have given my documents to him and received my card in month of Aug-2018.

I would like to inform that sales person has clearly told that credit card (Diners ClubMiles) is completely free card. He clearly said that there won’t be any annual fees or charges on card and considering the card as free, i have agreed for issuance.

Now it will be injustice if i had to pay annual fees which i was not communicated before taking card and last year (2019) no annual fees were deducted.

I have 3 different credit cards from other banks which does not have any annual fees and also don’t encourage myself to take card with annual fees or any other charges irrespective of multiple benefits available. I have never been defaulted by any bank for delay payment or charges.

It’s really very painful to spend time on this issue. I have already hot listed Diners ClubMiles credit card before 2 months due unsolicited call from number and planning to cancel.

Please take your time to investigate the matter and i can provide all details which you need but kindly reverse annual fees at earliest on my card so that i can initiate process to cancel the card.

Registered Mobile Number: [protected]
Card No: 3683 57XXXX 0035
HDFC Bank customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    C
    chiragpatel98
    from Ahmedabad, Gujarat
    Aug 20, 2020
    Report
    Copy

    I had HDFC moneyback credit card issued with lifetime free card. But after one year they charge annual fees of 499+18%GST.
    when i complaint regarding that they reversed 499 Rs.
    I paid remaining GST 90 Rs.
    But when i check my reward point they cut 499 reward point which equal to annual fees without my acknowledgement.
    So cheap bank.
    i had complaint regarding that many times but no reply from their side.
    HDFC Bank customer support has been notified about the posted complaint.
    Aug 20, 2020
    Updated by chiragpatel98
    please find attachment.

    Dear Customer,

    Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern along with your card details and charges details. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

    -Manoj
    HDFC Bank Customer Assistance
    Helpful
    Found this helpful?
    1 Comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      A
      anilruby90
      Aug 20, 2020
      Report
      Copy

      Hi i want to close my credit card and i m unable to pay complete amount.

      [protected]
      HDFC Bank customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        H
        hdfc_bank_user
        Aug 20, 2020
        Report
        Copy

        Address: Pune

        Hdfc bank is debiting unnecessary charges from my account i have a personel loan and I pay my EMI everytime on time and this time I have applied for mortarium, and it has started debitting my EMI from my account. Now suddenly it has charged me loan manual charge i.e. twice my one month EMI. Please resolve this at the earliest.
        HDFC Bank customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          Z
          zshameel
          Aug 20, 2020
          Report
          Copy

          Application reference no. is HR[protected]
          Application Date: 13/08/2020

          Unable to track status. There is no web form to check status. Toll free number is not working.
          HDFC Bank customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            N
            Nausheen syed
            Aug 20, 2020
            Report
            Copy

            mctf money deducted randomly

            An amount of rupees 3, 267 was deducted on 17th aug 2020 illegally and suddenly without me making any transaction on that day for an e-commerce website called instacart.

            There is no cheque id mentioned for that transaction either. Kindly initiate the refund asap....
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy
            N
            nikhil chintu
            Aug 19, 2020
            Report
            Copy

            The hdfc bank has put a hold on my funds of rupees 585.50 as mi revenue hold through gefu, account details is
            Account number: [protected]
            Ifsc: hdfc0003058
            Branch: kondagattu branch karimnagar
            Account type: savings account
            The customer service is not able to give any info on this.
            First of all it's hard to reach customer service because it takes a a lot of time and the ivr options are very difficult and tricky to navigate, after all the effort the customer service is not helpful.
            HDFC Bank customer support has been notified about the posted complaint.
            Helpful
            1 other people found this review helpful
            1 found this helpful
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              A
              Akkiex007
              Aug 19, 2020
              Report
              Copy

              HDFC Bank has put a hold on my funds of rupees 588.07 as MI Revenue hold through GEFU,

              Account Details below :
              Account number:[[protected]]
              IFSC: HDFC0001897
              Branch: Noida
              Account type: Salary Account

              The customer service is not able to give any info on this.
              First of all it's hard to reach customer service because it takes a a lot of time and the IVR options are very difficult and tricky to navigate, after all the effort the customer service is not helpful.
              HDFC Bank customer support has been notified about the posted complaint.
              Aug 24, 2020
              Updated by Akkiex007
              No update from HDFC till now
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                S
                subodhg
                Aug 19, 2020
                Report
                Copy

                Address: NAVAL BASE KOCHI, NORA ADMIN OFFICE, KATARI BAGH,KOCHI 682004, KERALA

                Respected sir,
                i am subodh kumar gupta, serve in the indian navy now posted at kerala. While i was in goa i have take a credit card from hdfc bank and catd limit was 80, 000.00 rs. That time i have spent all limit. Some time i have not make any payment of my card pending and one of hdfc bank personne call me and told me for payment. That time i want to close my credit card and settle the all oustanding amount. That time he (hdfc executive) told me to pay 54, 000 rs for settlement. I pay the settlement amount but not received any slip or acknowledgement papaer from banl.
                Detail of card and all payment as follows:-
                card no -- [protected]
                valid upto -- 03/18
                payment details --
                27 november 2018 26, 000 transaction id[protected]
                27 november 2018 15, 000 transaction id[protected]
                30 november 2018 14, 000 transaction id[protected]

                in view of the above, it is requested to settle my amount as told that time and issue me a noc at an earliest.

                Thanking you
                HDFC Bank customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  Y
                  Yasir Ahmed
                  from Kottapalli, Telangana
                  Aug 19, 2020
                  Report
                  Copy

                  Address: Jagtial 505327

                  1 month back i have opened an savings account in HDFC bank but on 14th August i have been charged 590 rs for issuance of debit card even i did not get informed through message. Any bank does not charge for ATM for the very first time. But why i have been charged. Please solve my issue
                  HDFC Bank customer support has been notified about the posted complaint.
                  Dear Customer,

                  Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details. Please mention reference number TT[protected] for us to promptly respond to you via email.

                  -Bejoy
                  HDFC Bank Customer Assistance
                  Helpful
                  Found this helpful?
                  1 Comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    I
                    Irshadu
                    Aug 19, 2020
                    Report
                    Copy

                    As I'm IRSHAD K
                    MY account has debiting through ACH charges everymonth 589rs, and Mi revenue is keep my funds hold through GEFU, , , already I complained once there no answer from customer care and bank, , again this month has been debited my amount and kept in hold 1137.14rs and also to reach customer care its very hard, , so please resolve my issue atleast this time I hope...
                    HDFC Bank customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      G
                      Ganapathi Veldi
                      Aug 19, 2020
                      Report
                      Copy

                      I'm using HDFC CREDIT CARD SINCE LAST2 YEAR CARD NUMBER ENDING with 5**8.My account is activated with ONE ASSIST MFEE and charged Amount Rs.1899 with out my knowledge. I want to cancel the unauthorized plan against my Card, and also credit my money in my credit card which you have deducted in my credit card account.

                      Also this is unfair that you cannot deduct the amount from the credit card without prior notice through call/message.
                      And HDFC Bank also has to recheck this issue with the Auto Payment modes.

                      So request you to please cancel this activation against my credit card, and refund my money also.

                      Regards,
                      V. Ganapathi
                      [protected]
                      HDFC Bank customer support has been notified about the posted complaint.
                      Dear V Ganapathi, We regret the inconvenience caused and shall surely assist you with the refund. Kindly share your Membership Details or registered contact number on this link: http://survey.webengage.com/ws/~1qq44ps or you can also DM us or Inbox us the same on Twitter and Facebook respectively for quick assistance - Nitesh, Team OneAssist.
                      Helpful
                      Found this helpful?
                      1 Comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        R
                        Roopana T
                        Aug 19, 2020
                        Resolved
                        Report
                        Copy
                        Resolved

                        Address: Mahadevpura

                        Wish i could rate a big 0 for this bank. horrible service and not customer friendly. lot of charges for everything. moreover the Mahadevpura branch is the worst, the staff there don't even look at the customer and talk or no courtesy.
                        Aug 6, 2021
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Aug 19, 2020
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        We have shared your comment with the concerned team and our officials will get in touch with you at the earliest. We request your patience in the interim.

                        -Nadia
                        HDFC Bank Customer Assistance
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          9
                          99neer
                          Aug 19, 2020
                          Report
                          Copy

                          Address: HDFC bank Credit card

                          Respected sir, The credit card company has been charged me two times. First at the name of the loan processing fee and second at the name of the pre closer charge. In MOST IMPORTANT TERMS & CONDITIONS voucher, they (HDFC bank Credit card company) have written loan processing fee and pre closer charge fee is rs 700 (Please find attachment MOST IMPORTANT TERMS & CONDITIONS see page 3 table row 7). Like this, they have taken other charges also. Kindly return my extra amount which bank has been taken from me. The detail of the loan which I have taken is given below. Account number 36871701 Loan type INSTRA loan Loan Amount Rs. 67500 Tenure 12 month Moreover, with a humble request, I want to know how many more months required to solve my grievances because I have not received any acceptable solution of my grievances to up to till date. Thanking you
                          HDFC Bank customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            P
                            priyanka@1709
                            Aug 19, 2020
                            Resolved
                            Report
                            Copy
                            Resolved

                            Address: 306, sharp bhawan, azadpur, delhi-110033

                            Sir Mere pass ek din call aaya Hdfc Bank Loan se mene loan ke liye apply kr diya unhone aapko policy ke against loan milega mene kaha ok waha policy ke apply kr diya policy 30000/- ki policy krwayi mene thirty thousand ki policy krwali fir unhone penalty ka bol kr 11000/- or liye ye bol kr ki unke meri file pending me ho gyi thi aage se seniors se policy amount bda diya mene wo bhi dediye but uske bad unhone kaha one week me apka loan amount apke account me aajayega but aaj 10 mahine ho gye sir please meri help kro. mere pass account detail h jis account me kiya tha and policy number bhi hai
                            My contact No. [protected]
                            Aug 10, 2021
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Aug 19, 2020
                            Updated by priyanka@1709
                            meri abhi is complaint ke regarding ek hdfc ke sir se bt ho rhi h unka number hai [protected]
                            Verified Support
                            Aug 19, 2020
                            HDFC Bank Customer Care's response
                            Hi,

                            Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                            -Anay
                            HDFC Bank Customer Assistance
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              S
                              Souptik pal
                              Aug 19, 2020
                              Resolved
                              Report
                              Copy
                              Resolved

                              HDFC Bank HDFC BANK worst bank worst services
                              You mislead the customer and do fake promises to get them onboard and when it comes to implement them you have zero credibility.

                              I ll make sure to drag higher authorities of #hdfcbank here and spread the word on all consumer forums untill I get the solution to what you have done to me.

                              Effort, time and harassment you guys have caused to me is unrepairable.
                              Aug 10, 2021
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Aug 19, 2020
                              HDFC Bank Customer Care's response
                              Dear customer,

                              We can help you with that. Please click on https://bit.ly/2Lzhyn3 to submit the offer availed details along with the complete concern. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                              -Anay
                              HDFC Bank Customer Assistance
                              I try to contact woth hdfc bank sevarel time but they are not replying my reference no is[protected].please took at this matter.even no one replied on my massenger.
                              Helpful
                              Found this helpful?
                              1 Comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                S
                                Shabari Shabu
                                Aug 19, 2020
                                Report
                                Copy

                                Address: Begepalli , village , Hosur taluk

                                I received a payment due for next month, , that I need to pay for one assist fee,

                                Really i no need this one assist membership,
                                Please deactivate the one assist membership today itself, , , ,

                                Please do it immediately and save the money
                                HDFC Bank customer support has been notified about the posted complaint.
                                Aug 19, 2020
                                Updated by Shabari Shabu
                                Please deactivate my one assit membership, ,

                                Dear Shabari, We regret the inconvenience caused and shall surely assist you with the refund. Kindly share your Membership Details or registered contact number on this link: http://survey.webengage.com/ws/~1qq44ps or you can also DM us or Inbox us the same on Twitter and Facebook respectively for quick assistance - Nitesh, Team OneAssist.
                                Helpful
                                Found this helpful?
                                1 Comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  L
                                  lkkjhg
                                  Aug 19, 2020
                                  Report
                                  Copy

                                  Address: #404, Siri Lotus Appartment, 3rd Floor,near Uttarahalli Main Road, Behind Karnataka Bank

                                  Hdfc life policy no:20854661
                                  Deposited amount:310, 000 approx including gst

                                  Today i am fighting for 210, 000 which hdfc life refuses to pay. We go to agents as we are lay mans and do not understand banking the technologies, but if agents give us wrong information we are trapped.

                                  I had clearly asked the agent on what is the risk of terminating the policy in between, the only answer was there is no risk, you get back your money without the interest and gst amount..

                                  Now i am in a family emergency where i need my deposited money, they say i have to pay 70% penalty on the deposited amount.

                                  If this would have been told me before signing the papers i would have never signed the papers. The agent never told me about this penalty. I badly need by deposited money of 3 lakhs now and not in the position to pay 1.53 ongoing.

                                  I feel deceived here where today i am stuck, the back refuses to pay back my money. I had actually asked for a plan that has no termination risks. They trapped me, by not giving me proper instructions
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    K
                                    Kavithesh Gowda
                                    Aug 18, 2020
                                    Report
                                    Copy

                                    Hi sir /madam, i took i phone 11 on 4-march -2020 at mantri square imagine, 6000 cash back as to credit back, but till now i didn't received any cash please do the needfull
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      A
                                      Arch@d
                                      from Mumbai, Maharashtra
                                      Aug 18, 2020
                                      Report
                                      Copy

                                      Three transaction of rs. 485.37, 602 and 698 was reversed by amazon 14th July 2020 but amount is not credited in my bank account. Transaction was done through hdfc debit card. Received the messages copied below from the bank on my registered mobile number but the amount is still not reflecting in my account.

                                      Ur transaction on HDFC Bank DEBIT/ATM Card ending 4248 for Rs. 485.37 has been credited/reversed by AMAZON on[protected]:14:05:31

                                      Ur transaction on HDFC Bank DEBIT/ATM Card ending 4248 for Rs. 698.00 has been credited/reversed by AMAZON on[protected]:14:05:01

                                      Ur transaction on HDFC Bank DEBIT/ATM Card ending 4248 for Rs. 602.00 has been credited/reversed by AMAZON on[protected]:05:21:19

                                      I have attached a screenshots of the messages that i got from hdfc bank after the transaction was reversed, but the amount hasn't been credited yet.
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Aug 19, 2020
                                      HDFC Bank Customer Care's response
                                      Dear Customer,

                                      Sorry to hear about your experience. We'd like to help you resolve this at the earliest. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the transaction details for us to help you with the solution.

                                      -Anay
                                      HDFC Bank Customer Assistance
                                      Aug 19, 2020
                                      Updated by Arch@d
                                      The link you shared is not accepting 'TT[protected]' as a reference number. pls check the image attached.

                                      Also on the same link I sent a complaint on 21th of july mentioning all the transaction details and got an automated reply saying will get a response in 12-14 days but it's been a month and i haven't got any response (Image attached).

                                      Aug 24, 2020
                                      Updated by Arch@d
                                      Awaiting the response.
                                      Helpful
                                      2 other people found this review helpful
                                      2 found this helpful
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit