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HDFC Bank Complaints & Reviews

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Updated: Dec 16, 2025
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K
koushikkar
Aug 15, 2020
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Address: N/39, 1st Flr, KNC Rd, Haritala, Barasat, West Bengal 700124

I order a item from amazon.in 12/08/2020 amount of 1162.8 order successful and amount deducted normaly. But today (14/08/2020) i did not perform any order but same amount deducted from my account rs of 1162.8 and shown in bank statement that mctf 12-08 amazon.in
+1 photos
HDFC Bank customer support has been notified about the posted complaint.
Did not resolved my problem till now, i did not get my money. I want my money back as soon as possible please.
HDFC did not contact me till now
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    Madhur Gangwani
    Aug 14, 2020
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    Ahb chgs inc gst oct-mar2020-mir[protected]
    I'm an hdfc bank holder since i opened the account there is not any deduction till march 2020 after that i have credited my account in the month of august with 31250. Rs then on my account rs.637 is deducted for unknown reason this very ridiculous i want my money back or else i will with another bank really unsatisfied with hdfc bank services i also called customer care but they didn't answer me what is this for. Please give my money back
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    HDFC Bank customer support has been notified about the posted complaint.
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      paul_68
      from Kalna, West Bengal
      Aug 14, 2020
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      Unauthorized payment transaction without any OTP

      Dated: 14th August 2020 Time: 5:50 PM

      I suddenly received an SMS from my HDFC credit card that a transaction amount of Rs. 748.75 has been deducted from Amazon Digital. I quickly logged in to my Amazon account and found that there are no new orders, however, the above mentioned amount had been deducted from my HDFC credit card account. There was neither any OTP in my registered mobile number nor in my registered email address.br...
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      kathiravan J
      Aug 14, 2020
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      I have opened new regular savings account with hdfc bank last month (Customer id[protected]. For that i have applied for debit card through bank for first time.. They have deducted rs.590/- from my account for debit card issuance without my knowledge..
      Kindly help me in getting refund for my atm card
      HDFC Bank customer support has been notified about the posted complaint.
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        K
        Karnindra
        Aug 14, 2020
        Oct 18, 2023
        This thread was updated on Oct 18, 2023
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        false transaction - mer emi loan precl 6907.88 rs

        Dear sir/maam,

        In this current bill statement, the amount of 6907.88 (14/07/2020) rs has been charged..

        So i want to know, what is this and why is it added in my current bill..

        So please help me in this and send me clarification for further to associate with credit card services..

        Attachment is attached for your reference..

        Regards
        Karnindra chaturvedi br...
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        S
        saumyapraharaj
        Aug 14, 2020
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        Address: Kolkata

        Hdfc team,
        I am saumya praharaj, hdfc credit card holder (Card no. 5241*5265), the last cheque was not cleared due to some technical issue but after that i have debited the last payment amount of ₹11, 000/- only (Eleven thousand) on 27.07.2020 through upi payment.

        But then after the same amount of ₹11, 000/- only (Eleven thousand) was again debited from my account through the cheque on 28.07.2020.
        I am continuously following this matter since 28/07/20120 and contacting the person owho was looking after this matter, but zero progress i found and last one week he is not answering my call and not even bothered.

        Now i request you to reverse the extra amount of ₹11, 000/- only (Eleven thousand) which was debited by mistake asap.
        HDFC Bank customer support has been notified about the posted complaint.
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          J
          Jayapalan Muthu
          from Korampallam, Tamil Nadu
          Aug 14, 2020
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          Resolved

          Address: Tamilnadu

          Team one assist,
          I am not asking any protection plan. Without my knowledge you are taken money from my credit card. So immediatly refund and cancel the membership plan.
          Relationship no. : 11060261
          Plan name : enhanced wa privilege single plan.
          Validity : 27.07.2021.
          Mobile number: [protected].
          Email id : [protected]@gmail.com

          Based on this information cancel and refund my amount.
          By
          Jayapalan m
          Aug 6, 2021
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Dear Jayapalan, We regret the inconvenience caused and shall surely assist you with the refund. We have forwarded your concern to the relevant team and they shall connect with you within the 24 -48 business hours and assist you with the refund- Nitesh, Team OneAssist.
          Dear Jayapalan,
          The cancellation has been done. We have initiated the refund process from our end with SR 6949519 and refund of Rs.1899 shall be credited in your account within the next 5 - 7 working days. We never want you to feel this way. Do let us know if you have any other concerns - Nitesh, Team OneAssist
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            NeedMoneyBack
            Aug 14, 2020
            Resolved
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            Resolved

            I am regularly trying to touch with you regarding my issue, even i have visited the nearest branch for this. My previous inquiry is under hbl=[protected].

            My account number is [protected] and it is freeze since the personal loan is credited to my account. Can you please look into this?

            My loan account is:[protected]
            As my account is freeze, i couldn't transfer the balance to my account, and due to which my emi got bounced. It wasn't my fault and it is directly impacting my cibil score.

            I regularly try to touch with the nearest branch, but they weren't helpful enough and responded to me that don't worry about emi bounce.

            Can you please help on this, and clear my cibil changes for this. As i have already responded to you on this issue, please look into it immediately.
            Jan 19, 2021
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Aug 14, 2020
            Updated by NeedMoneyBack
            Even on the email, they aren't responding me, but why my EMI got bounced, they called me for the same. Is it the way they handles there customer? they even haven't given me the alternative way to repay my payment. They are completely responsible for this.
            Verified Support
            Aug 16, 2020
            HDFC Bank Customer Care's response
            Dear Customer,

            We are working on your concern vide Ref ID:[protected] and will revert to you within 5 working days.

            -Zubin
            HDFC Customer Assistance
            Aug 18, 2020
            Updated by NeedMoneyBack
            Hi,

            I am not sure if you are doing this to take more interest from me. I am willing to pay the EMI but you are not willing to get the EMI from me. First EMI is already bounced all because of your mistake.

            Thanks and Regards,
            Kiran
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              S
              skanda Acchu
              Aug 14, 2020
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              I am a hdfc bank credit card holder. The bank has auto debited rs:1899 without my concern from my credit card ending with 3998 on 07th august 2020. I m not interested about this service anymore kindly cancel my membership and refund my debited amount of rs:1899 as soon as possible.
              Aug 6, 2021
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Dear Skanda Acchu, We regret the inconvenience caused and shall surely assist you with the refund. Kindly share your Membership Details or registered contact number on this link: http://survey.webengage.com/ws/~1qq44ps or you can also DM us or Inbox us the same on Twitter and Facebook respectively for quick assistance - Nitesh, Team OneAssist.
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                Rmhdcc
                Aug 14, 2020
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                Despite several emails, physical submission of application at the branch, complaints to the greviance cell, even to the nodal officer nothing has been done till date. Since june i am following up with the bank but in vain.
                I have received confirmation via email twice that "the credit card has been delinked". Hdfc seems to be quite adept in fooling around, considering customer s as super fools... How can they reply without even looking into the matter or they are deliberately into such nonsensical behaviour???.

                For a bank like hdfc this is ridiculous!
                Since june i am following up with this matter... As i need to close my savings bank a/c which i am not able to do so cuz of the non-delinking.

                This seems to be my last hope! Hope will not regret complaining on this forum as my issue will be speedily resolved hereafter.
                Aug 8, 2021
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Aug 16, 2020
                HDFC Bank Customer Care's response
                Dear Customer,

                We have taken note of your comments expressed with regard to your credit card, you may look forward to receive a response to your e-mail id in 7 working days. The reference number for this interaction is[protected].

                -Zubin
                HDFC Bank Customer Assistance
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                  Gopal Saxena
                  Aug 14, 2020
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                  Hi my name is gopal saxena from ghaziabad i am using hdfc credit card from 10 years my last month credit card outstanding on 14th aug 2020 one guy came from hdfc or 3rd party behalf on hdfc bank his name was pushpendra nagar as per true caller name i were little bit busy so my wife went on main gate for attend that hdfc guy but that guy taken picture of my wife then they have shared my wife picture with anyone on whatsapp my wife suddenly saw all activity my wife taken mobile phone from his hand and delete photo from his gallary folder and my wife were checking his whats app suddenly that guy taken mobile phone and start his bike very fast and go i am calling him lots of time and massage him but he is not giving any reply so i have to know who give the rights to take pictures of any customer without customer permission hdfc bank have any rights for take picture of customer specially female i will take legel action againts him and agency also
                  Aug 9, 2021
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Aug 16, 2020
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  Due to the prescribed protocols to curb the spread of COVID19, we are operating with limited staff. This will result in a delay in our response to your email. Our Customer Service Executives will respond within a maximum of 12 to 14 working days. Please mention reference number[protected] for us to promptly respond to you via e-mail.

                  -Zubin
                  HDFC Bank Customer Assistance
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                    I
                    Insana Konoki
                    Aug 13, 2020
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                    I order a product in snapdeal n my amout got deducted but snapdeal is showing its failed
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                    HDFC Bank customer support has been notified about the posted complaint.
                    Aug 13, 2020
                    Updated by Insana Konoki
                    Amount got deducted but shopping item was not shown failed

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                      Saha Sanjana
                      Aug 13, 2020
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                      I have been charged though i have paid my bills on time.
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                      HDFC Bank customer support has been notified about the posted complaint.
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                        akt_15384
                        Aug 13, 2020
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                        Address: 1st Floor,C.S. No. 6/242, Senapati Bapat Marg, Lower Parel, Mumbai - 400 013

                        In spite of flagging fraudulent transactions, there are charges on my credit card statement.
                        HDFC Bank customer support has been notified about the posted complaint.
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                          Akshu Jaglan
                          Aug 13, 2020
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                          Address: vpo naultha teh israna city panipat

                          Mere HDFC Bank mein se paise cut gaye hain kripya karke mere Wapas kar do.My number no [protected]
                          HDFC Bank customer support has been notified about the posted complaint.
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                            bhupinder2812
                            Aug 13, 2020
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                            Address: HDFC BANK,AMRITSAR

                            I purchased iphone 11 64gb on[protected]..threw HDFC DCEMI and I got 6000 rs cashback offer which has to credit in my account in 120 days but now even after 9 months I didn't received my casback...I am sending you the transaction slip alongwith this complaint...please check and solve this issue.
                            HDFC Bank customer support has been notified about the posted complaint.
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                              Rajeshji Ggn
                              Aug 13, 2020
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                              Address: Hero honda chowk Gurgaon near FOB JAIPUR side

                              TID no 41251474
                              HaryNa tourism wine shop hero hobda chowk near FOB jaipur side
                              [protected]
                              +1 photos
                              HDFC Bank customer support has been notified about the posted complaint.
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                                prajwbhat
                                Aug 13, 2020
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                                Resolved

                                I cancelled a flipkart order for sum of Rs 6649 / - . I got a message for HDFC saying, "Rs 6649 has been credited/reversed by Flipkart Payme for card ending 1190 . I do not see this amount being credited to my account.
                                Aug 6, 2021
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Dear Customer,

                                We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                -Anay
                                HDFC Bank Customer Assistance
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                                  A
                                  Akash Mathapati
                                  Aug 13, 2020
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                                  Resolved

                                  Address: Nanded

                                  Ahb chgs inc gst oct-mar2019-mir[protected]
                                  Im hdfc bank holder since i opened account there is not any deduction till march 2019 after that i have credited my account with 83000 Rs then only 82115 is on my account about 900 is deducted for unknown reason this very ridiculous i want my money back or else i will with another bank really unsatisfied with hdfc bank services i also called customer care but they didn't answering me what is this for. Please give my money back
                                  +1 photos
                                  Aug 6, 2021
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Aug 13, 2020
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern aong with the details of the charges. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                  -Manoj
                                  HDFC Bank Customer Assistance
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                                    Datta_Awaghade
                                    Aug 12, 2020
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                                    Address: Hadapsar Pune

                                    I have opened a salary a/c in the month of may 2020, its almost 3 months i have not received my welcome kit.
                                    HDFC Bank customer support has been notified about the posted complaint.
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