Dear sir,
I have swiped rs.2000 from my hdfc atm card at nearest sbi atm centre,[protected] sunguvarachatram, sriperumbudur, tamil nadu on 07/08/2020 but the transaction hasn't been done and error came like transaction is unsuccessful. I have waited for 10 - 15 seconds and again i have inserted my atm card and withdrawn 200 amount, only 2000 has been drawn but suddenly two messages cane separately saying rs. 2000 has been debited from my account. So total 4000 has been debited but only 2000 cash has come out. Please check and do the needful. Check the attached file for your reference.
Praveen kumar s. K.
[protected]
—
With regards,
Praveen
Mob - [protected]
Aug 7, 2021
Complaint marked as Resolved
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Aug 12, 2020
HDFC Bank Customer Care's response Dear Customer,
We are working on your concern vide Ref ID:[protected] and will revert to you within 5 working days. Due to the prescribed protocols to curb the spread of COVID19, we are operating with limited staff. Under the circumstances, there may be a delay in our response. Please bear with us.
-Nadia
HDFC Bank Customer Assistance
Verified Support
Aug 12, 2020
HDFC Bank Customer Care's response Dear Customer,
We are working on your concern vide Ref ID:[protected] and will revert to you within 5 working days. -Nadia
-Nadia
HDFC Bank Customer Assistance
We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.
-Anay
HDFC Bank Customer Assistance