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HDFC Bank Complaints & Reviews

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Updated: Mar 24, 2026
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HDFC Bank reviews & complaints page 359

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D
Diping
Aug 10, 2020
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I have requested to remove blacklist from my fastag which was made by hdfc for no reason...
On regular complaints my fastag is not removed from blacklist...
Such a poor service
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    Kamar Azarudeen
    Aug 10, 2020
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    The hdfc bank has put a hold on my funds of rupees 343.40 as mi revenue hold through gefu, account details is
    Account number:[protected]
    Name:kamarazarudeen m
    Ifsc: hdfc0001855
    Branch:karaikudi
    Account type: salary account
    The customer service is not able to give any info on this.
    First of all it's hard to reach customer service because it takes a a lot of time and the ivr options are very difficult and tricky to navigate, after all the effort the customer service is not helpful.
    HDFC Bank customer support has been notified about the posted complaint.
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      Saurabh Maggu
      Aug 10, 2020
      Resolved
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      Resolved

      Customer id: 28082959
      Account no : 6803408
      During purchase of lg tv there was 5 % cash back on this loan. I have not received any cash back against this loan. 5% cash need to come against approx. 52000 rs amount. Request you to please arrange cashback
      Aug 5, 2021
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Aug 12, 2020
      HDFC Bank Customer Care's response
      Dear Customer,

      We regret any inconvenience you may have faced. Request you to write us using the URL https://bit.ly/2YzcqmM with your account number, Charge slip copy, Complete offer details and the reference id TT[protected]. A bank representative shall contact you as soon as we receive this information

      We would also like to caution you against posting sensitive information such as your Account number / Mobile number on a public forum.

      -Zubin
      HDFC Bank Customer Assistance
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        S
        Saurabh Maggu
        Aug 10, 2020
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        This mail is regarding the cashback on bought material.

        Bought one refrigerator of rs 68215 (Excluding gst) on emi at reliance ambiance gurgaon on 16th august 2019.

        Till date i have not received 10% cashback against my loan number 49452660.
        8 months have already passed, still not received any cashback.

        Request you to please check & revert.
        HDFC Bank customer support has been notified about the posted complaint.
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          A
          Aahilkhan Pathan
          Aug 10, 2020
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          Address: Surat kamrej

          Maru credit card bloke che to chalu krva mate su karu
          HDFC Bank customer support has been notified about the posted complaint.
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            D
            Dellaggarwal
            Aug 10, 2020
            Resolved
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            Resolved

            Hbl[protected]
            Pending case id[protected]

            I am hoping for resolution here. I escalated to hdfc nodal team and to various other teams but no resolution yet. I have 2 payzapp wallets, one with full kyc, and one with minimum kyc. One with minimum kyc is the oldest one (When payzapp used to do the kyc through aadhar details).

            I made a transaction in the month of may20' of inr45, 450 in the no broker rent payment application during hdfc payzapp 5% cash back offer maximum upto 500inr.

            Hdfc payzapp team blocked my wallet due to limited kyc without prior notice and hence now i am not eligible for the cashback amount that supposed to be credited in the month of jul20. I talked to many support agents but they failed to assist. Hence i need someone intervention here for resolution.

            Please reach to me my email address or contact me for any question and better clarification.

            Thanks in advance
            Love aggarwal
            Aug 10, 2020
            Complaint marked as Resolved 
            This portal is fraud . As soon as you enter complained here, scammers will find you
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Aug 11, 2020
            HDFC Bank Customer Care's response
            Dear Customer,

            We're here to help. Kindly share with us your registered details and issue details by going to this link http://bit.ly/2aJ9wGW . Do mention ref ID PZ[protected] in the comment box for us to be able to investigate and revert to you on your registered email ID with a resolution.

            -Anay
            HDFC Bank Customer Assistance
            No payzapp now denied for his previous terms and conditions . On August month their clearly mentioned that translation done any debite card whic is link on payzapp . In this money now you change the terms and conditions that translation should done through payzapp balance or hdfc card.
            This is illigal you cannot change you previous condition i have screenshot of thoes trem and conditions as a proof. This is a biggest scam of India .
            If i does not get cashback i write it on fb Twitter youtube and launch a complane on consumer forum.
            My demand is -
            Either give me cashback or send me the term and condition in August month.
            I cannot tolerate this type of scams. Payzapp is running business in India then you should follow the rules of India . payzapp wallet number [protected]
            Tathagata Chakraborty
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              S
              Sandeep Gupta Prince
              Aug 10, 2020
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              Address: Baba auto parts Bhopal road berasia

              The hdfc bank has put a hold on my funds of rupees 582.85 as mi revenue hold through gefu, ac number is
              Account number: [protected]
              Ifsc: hdfc0004683
              Branch: yousufguda
              The customer service is not able to give any info on this.
              First of all it's hard to reach customer service because it takes a alot of time and the ivr options are very difficult and tricky to navigate, after all the effort the customer service is not helpful
              HDFC Bank customer support has been notified about the posted complaint.
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                A
                Ajitchaudhary
                from Surat, Gujarat
                Aug 9, 2020
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                Subject: fwd: home loan account no.[protected].

                Dear sir/madam,

                I the undersigned would like to state that i had a home loan account ref. No.[protected] since august 2014. The account has been foreclosed by me on 2nd july 2020.

                At the time of foreclosure of the account, the final statement of payable included 1 outstanding emi of ₹24430/-. (Copy of final statement is attached for your ready reference). At the same time i took out a statement of account did.15th june 2020 which stated that received amount is ₹. 73290 against ₹48860 receivable. It means i have paid ₹ 24430 more on that date. (Soft copy is attached for your ready reference)

                In view of the above i am failed to understand on 2nd july 2020 from where an outstanding emi had cropped up!!! If it’s there than also my account had a surplus of ₹24430 as of 15th june. The outstanding amount gets squared off automatically.

                Hence it is requested to clarify above matter and refund me ₹24430 which has been charged inadvertently at the time of foreclosure of my account.

                Thanks & regards,
                Ajitsingh chaudhary.
                A/c no.[protected].
                HDFC Bank customer support has been notified about the posted complaint.
                Aug 21, 2020
                Updated by Ajitchaudhary
                It’s almost two week’s time has elapsed and no response is received from HDFC.
                Requested to expedite the matter.
                It’s almost two week’s time has elapsed and no response is received from HDFC.
                Requested to expedite the matter.
                It’s almost one months’ time has elapsed and no response is received from HDFC.
                Requested to expedite the matter.
                Regards,
                Ajit Chaudhary.
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                  S
                  sdmusic mix
                  Aug 9, 2020
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                  Resolved

                  Address: Ward No.2 Indrapuri Talli Haldwani, Haldwani

                  I have to register the complaint against Hdfc bank and hi recovery agent,
                  I borrowed the 2 wheeler loan money for 24 months from hdfc bank on may 2018 sometimes my cheque was bounced but on 20 December 2019 hdfc bank recovery agent grabbed my vehicle and said to give the loan amount, after when I call him I said I want to do settlement process and he said ok.
                  In January 2, 2020 I gave 18000 rs to settle my loan, and he released my 2 wheeler and received money on 2, January 2020 but he didn't do any settlement till 9-july-2020 And when I am calling them, they are not answering, and the bankers are calling me again and again for deposit the money. I am very frustrated now so that's why I raised the complaint.

                  I want proper solution on this.
                  Aug 12, 2021
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Aug 09, 2020
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail. -Manoj

                  -Anay
                  HDFC Customer Assistance
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                    V
                    VipinBuckshey
                    Aug 9, 2020
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                    Address: Mumbai

                    I am an imperia customer of hdfc bank ltd. For over a decade and in june 2015 my relationship manager along with her colleagues virtually coaxed me to buy hdfc life policy number 17778525. I was assured that the returns from this policy would be better than a fixed deposit as this is market linked. Now
                    After paying a premium of rs 1, 50, 000/- for five years which is rs 7, 50, 000/- the current value of the policy is only rs 6, 50, 000/-. At the time of buying this policy the sensex was at 18, 000 and went up to 42, 000 but the value of my holding had considerably depreciated. Letters written to mrs. Vibha padalkar, ceo of hdfc life remain unreplied and unacknowledged.

                    Customers should be extra careful before investing their hard earned money in such fraudulent schemes which are a trap. Hdfc has cheated me by totally miss selling a policy and have proved to be confidence tricksters.

                    Vipin buckshey (Padmashree)
                    [protected]
                    HDFC Bank customer support has been notified about the posted complaint.
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                      D
                      dullarobin
                      Aug 9, 2020
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                      Address: Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel Mumbai Mumbai City District Maharashtra India - 400013

                      I have purchased a laptop on no cost emi from flipkart using hdfc bank credit card.in my current credit card statement, it's showing mer emi, int and it's a huge interest amount. While i have purchased the product on no cost emi, why this interest amount.
                      HDFC Bank customer support has been notified about the posted complaint.
                      In the current statement, I'm still getting the interest on cost EMI.
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                        S
                        Sathish2195
                        Aug 9, 2020
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                        I had the amount transferred to beneficiary account via hdfc mobile app and the amount has been debited but never credited to the beneficiary account. Soon after i received an sms stating transaction failed due to technical error. It's been more than 5 days still amount not returned to my account nor sent to the beneficiary. Customer care number not helpful as it's going through ivr and getting disconnected. No response to emails as well.
                        HDFC Bank customer support has been notified about the posted complaint.
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                          S
                          Sudhakarreddymarthala
                          from Ongole, Andhra Pradesh
                          Aug 9, 2020
                          Resolved
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                          Resolved

                          Address: Ongole

                          Deactivate my one assist mfee plan
                          I am a hdfc bank credit card holder. The bank has auto debited rs. 1899/- from my credit card number ending with 2179 without my concern on date:07/08/2020. I am not interested about this one assist mfee service and don’t want this membership any more. So please cancel the membership and refund this debited amount of rs.1899/-.

                          Regards,
                          Sudhakar reddy
                          [protected]
                          Aug 8, 2021
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Dear Sudhakar, We regret the inconvenience caused and shall surely assist you with the refund. Kindly share your Membership Details or registered contact number on this link: http://survey.webengage.com/ws/~1qq44ps or you can also DM us or Inbox us the same on Twitter and Facebook respectively for quick assistance - Nitesh, Team OneAssist.
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                            M
                            madklm
                            Aug 8, 2020
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                            I am not receiving otp for my registered email account [protected]@yahoo.in. Please fix this asap
                            HDFC Bank customer support has been notified about the posted complaint.
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                              B
                              Bikky Anand
                              Aug 8, 2020
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                              Address: Teliya chak Bazar post kathikund dist DUMKA State jharkhand

                              Sir i open a new saving account in your bank. My account no is [protected] but i didnot received welcome kit so pls help me to provide welcome kit
                              HDFC Bank customer support has been notified about the posted complaint.
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                                R
                                Ravi1108
                                from Delhi, Delhi
                                Aug 8, 2020
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                                I raised a request to cancel my hdfc credit card [protected]
                                Six months ago

                                Since last 6 months i have been requesting to cancel my credit card but till date my credit card hasn't been cancelled

                                Also i got the message that credit card fees has been revised and now hdfc is ready to charge annual fee from me

                                Even if my credit card doesn't have annual fee i want it to be cancelled right away

                                I have been using another bank's credit card so i request you to cancel it immediately
                                HDFC Bank customer support has been notified about the posted complaint.
                                Registered email ID - [protected]@gmail.com
                                Dear Customer,

                                We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TW[protected] along with the requested details for us to help you with the solution.

                                -Anay
                                HDFC Bank Customer Assistance
                                Hi HDFC Team,

                                I cannot see the reference number that you posted above

                                If you share the reference number via email it would be great

                                All I need is I want to cancel my HDFC credit card asap as I haven't been using it since last 6 months

                                Thanks
                                Hi HDFC Team,

                                Can I get an update on the above request

                                How long should I wait for the response/reply??

                                Thanks
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                                  M
                                  Mannu kr thakur
                                  from Delhi, Delhi
                                  Aug 8, 2020
                                  Resolved
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                                  Resolved

                                  Address: patna

                                  Dated 07/08/2020 under one assist fees. That time i also complaint about it to bank and company also. But still the complaint is not resolved. Amount was 1399 rs was deducted from my credit card. I am not interested about this service and please refund my amount.
                                  Aug 8, 2021
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Dear Mannu, We regret the inconvenience caused and shall surely assist you with the refund. Kindly share your Membership Details or registered contact number on this link: http://survey.webengage.com/ws/~1qq44ps or you can also DM us or Inbox us the same on Twitter and Facebook respectively for quick assistance - Nitesh, Team OneAssist.
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                                    S
                                    shabbz111
                                    Aug 8, 2020
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                                    bill payment for pspcl

                                    Hi team,

                                    I was making payment for my pspcl bill.

                                    Bill registration number [protected]

                                    My account number from which the payment is made [protected].

                                    The amount got debited from my account but however receiver has not received the payment.

                                    Kindly look into it....
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                                    P
                                    Pushkar Jha
                                    Aug 8, 2020
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                                    Address: Bokaro

                                    Dear sir/ma'am,
                                    What kind of pathetic service your bank is provoding, i was required to open salary account in your bank by my company to which i obliged & opened it online & submitted all my kyc papers in the nearest branch but i haven't still received my welcome kit containing tin, debit card, cheque book, passbook, & above all now i'm receiving message from bank to update my kyc. I mean what the hell you guys are doing, what kind of pathetic service is this.in this time of pandenic am i required to visit your bank daily & beg you to provide me my welcome kit. Is this the way you treat your customers. Please do the needful asap in my case or i'll be forced to lodge complain with responsible govt authorities against the inactions & insensitivities caused by you guys to me.
                                    My details are as following:-
                                    Name :- pushkar kumar
                                    Cus id:[protected]
                                    Account no:- [protected]
                                    Registered mobile:- [protected]
                                    Email:- [protected]@gmail.com

                                    Thank you.
                                    An angry customer.
                                    HDFC Bank customer support has been notified about the posted complaint.
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                                      Meera Shekar
                                      Aug 8, 2020
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                                      Hi sir/madam,

                                      I had lost my job due to pandemic.. Still i managed to pay my cc emi 2days later of my due date.
                                      There is this collection agent called mubarak pasha [protected].. Who keeps visiting my home nd updates all my neighbours that i've borrowed amount nd not made the payment.

                                      Out of 5400 rupees, i managed to arrange 4900 nd paid the same.. Me nd my family members requested him that i'll pay the remaining 500 rupees by next month..

                                      But he didnt respond nd visited our home thrice in 2days without wearing mask for collecting 500 rupees nd started creating ruckus especially after 6pm.

                                      I sincerely wish to lodge a complaint against such people.

                                      Kindly do the needful
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Aug 08, 2020
                                      Updated by Meera Shekar
                                      This is the other number which he calls from [protected]
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