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HDFC Bank Complaints & Reviews

2.9
Updated: Aug 21, 2026
Complaints 32962
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18423
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HDFC Bank reviews & complaints page 361

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S
srinivasa chakravarthy che
Oct 16, 2020
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Hi sir this ch srinivsa chakravarthy, I have a credit card with no:[protected], I was done my payment last week .without intimation my cad is blocked by collection team...please retrieve my card as early as possible ...please support in this situation of COVID-19...PLEASE SUPPORT...
I received the letter on 20/09/2020, and I was done payment on the same day of amount 40000/-...but my card was blocked...please solve my problem
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Oct 18, 2020
HDFC Bank Customer Care's response
Dear Customer,

We are working on your concern vide Ref ID:[protected] and will revert to you within 4 working days.

-Nadia
HDFC Bank Customer Assistance
Nov 05, 2020
Updated by srinivasa chakravarthy che
Its not retrieved please retrieve the card...
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    S
    Sumankumar9944
    Oct 16, 2020
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    I purchased an iphone -11 on 26 june order id SLE017EC1298172 with emi of 6 months it has been over 120 days i didn’t receive 6000 cashback which was offered to me .my account no is [protected]
    And emi is :8218898 .can you please check and reply!
    HDFC Bank customer support has been notified about the posted complaint.
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      A
      Ashish Bangur
      Oct 16, 2020
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      Address: Mumbai

      Highly irresponsible behaviour by Sriraj Ghadge of HDFC bank, I head approached by their agent who claim to be from HDFC bank amd lured me to do BT of my high interest rates PL but after taking all document and not understanding the details they rejected the loan which I respect as it can be due to not understanding the details but the sales manager SrirJ is so busy even than Mr Puri that neither he picks up the cell phone nor he calls back and neither respond on text messages

      HDFC bank should have better managers than him
      HDFC Bank customer support has been notified about the posted complaint.
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        L
        Lala Shrimali
        from Powai, Maharashtra
        Oct 15, 2020
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        Address: Durga shankar shreemali
        Website: Submit a.complaint

        Hdfc charged my account for 885 rupees .I called customer care they also said we are not sure about this charges, they said visit branch they told me, i said raise a dispute and refund my money that time customer care executive said we don't know about this charges so we can't help you and call was ended by the executive. Is this hdfc bank service to customers, thats not at all previously also hdfc charged with 882 ruppes from account I was really frustrated about hdfc and their charges .please get my money back, or refund my money at any cost.
        HDFC Bank customer support has been notified about the posted complaint.
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          4
          43627444
          Oct 15, 2020
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          Address: Nilasaila nagar

          Bank given wrong information
          HDFC Bank customer support has been notified about the posted complaint.
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            V
            vamsiphanindra
            Oct 15, 2020
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            I have over paid an amount of 72458 on 14th October, 2020. HDFC net banking always shows the statement bill without any due. I tried calling Customer care but there was no response. This excess amount is not any small amount. So please consider my request for refund of excess amount.
            HDFC Bank customer support has been notified about the posted complaint.
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              7
              7742393877
              Oct 15, 2020
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              Address: Jodhpur

              [protected]
              HDFC Bank customer support has been notified about the posted complaint.
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                R
                ramya prabhakaran
                Oct 14, 2020
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                I am not able to do any transactions online at hdfc bank as the OTP is not being sent to my mobile number
                HDFC Bank customer support has been notified about the posted complaint.
                Dear Customer,

                We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                -Anay
                HDFC Bank Customer Assistance
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                  S
                  Sameer Rehman
                  Oct 14, 2020
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                  Resolved

                  Address: GAUR CITY - 2 SECTOR 16C

                  My wife transfer the amount 20000/- from her HDFC savings account number [protected] on date 13 0ct 2020 around 4 pm to my Sbi saving account no [protected] (ifsc :sbin0017411), amount was debited from her hdfc account but not credited in my sbi account . Message status shows transaction time out . But now its almost 24 hrs since transaction failed but amount not yet reversed back in her account .
                  Transaction ref no :[protected]
                  Oct 14, 2020
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
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                    K
                    Kumudha Nalliah
                    Oct 14, 2020
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                    I have an HDFC Salary Account since last 10 years & using credit card also last 5-6 years & paying all the EMI, credit card on time but due to this pandemic situation unable to clear my credit card payment this time since Apr 2020, even I spoke to Bank multiple times to block my card & give me settelment option but they are not giving. I am paying my personal loan on time, loan on credit card on time even this COVID situation but bank is sucking the customer like anything they are putting interest on interest on credit card due but not providing settlement option.

                    Last month Sep 25-27 I received a call from Vikaspuri Collection Dept with a name Puja, she harrased me alot, she spoke to my HR in my office almost torturing like anything. I complaint against her in HDFC bank but till date no action take. HDFC only wants money from their customer they dont want to resolve their problem. Her no. is [protected] & [protected] she called me & saying if you can't pay this amount you need to suicide with your family because you used bank amount & not returning. After listening all this I borrowed Rs.5, 600/-(Minimum amount told) & paid on 28 Sep, 2020.

                    Now on 10th Sep, 2020, I was checking my account it was showing a negative balance of Rs.6, 489 when I complaint against this with bank they told this is hold by Collection dept for non payment of credit card due. I was totally shocked when last month I received call they told me to pay the minimum amount Rs.5, 600/- now I paid but now bank is saying this was Aug month due sep month due was Rs.12, 189/- . HDFC only cheating their customer wrong commitment everywhere they only want money.

                    Complaint No. which are have done are [protected] & [protected].
                    Please please give me solution
                    HDFC Bank customer support has been notified about the posted complaint.
                    Waiting for the solution
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                      4
                      43627444
                      Oct 14, 2020
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                      Address: nilasaila nagar

                      One phone banker of hdfc bank given wrong information and took health insurence by me and i have loss my money
                      HDFC Bank customer support has been notified about the posted complaint.
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                        Krushna Dhokale
                        Oct 14, 2020
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                        Address: Parner, Ahmednagar, Maharashtra

                        I have done with my full kyc before 10 days ago...but till my welcome kit not received yet... please give my welcome kit ASAP
                        HDFC Bank customer support has been notified about the posted complaint.
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                          M
                          Myv
                          Oct 13, 2020
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                          Had made debit card transaction to merchant on 6.39 pm on10th oct 2020 but the store have not received the credit, want refund to my account as soon as possible Ref: POS541919XXXXXX9800 OPEN ROAD
                          Ref no:036838 with amount of 12, 800
                          It has been more than 48 hours but my account has not been refunded yet

                          Hdfc Complaint number:2228319
                          HDFC Bank customer support has been notified about the posted complaint.
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                            H
                            Harshini04
                            Oct 13, 2020
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                            Hi I have been charged with one assist service fee of -/1899 on my credit card ending 2246 without my consent. I am not interested in this service and I would like to cancel the service and I want a refund on the same.

                            Thank you
                            HDFC Bank customer support has been notified about the posted complaint.
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                              Shat2912
                              Oct 13, 2020
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                              Address: Udaipur

                              What the hell is this going on from HDFC Bank, they again hold my amount 146.37₹, even 1.5 months done but amout not return in my account and even not any statements given from bank side in passbook. I want my money back.
                              HDFC Bank customer support has been notified about the posted complaint.
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                                C
                                Cma Jagadeesh
                                Oct 13, 2020
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                                Hello sir
                                Please send me a copy of the "no objection certificate" for the settlement that was done on my hdfc bank credit card.
                                I would also request you to please clear my name from cibil as the settlement was successfully closed before the the end date. My details are mentioned below.

                                Name : Athukuri Venkata Rama Jagadeesh
                                Registered mobile number: [protected]
                                Contact n umber: [protected]
                                Mail : [protected]@gmail.com
                                Pan number : CAHPA3223J
                                HDFC Bank customer support has been notified about the posted complaint.
                                Hi Jagadeesh,

                                I'll ensure this is taken up promptly. Please click on https://bit.ly/2Lzhyn3 to submit the complete concern along with the last four digits of credit card. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                                -Anay
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                                  G
                                  Guju1
                                  Oct 13, 2020
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                                  I purchased Iphone 11 on[protected] and suppose to get cashback of Rs.5000 within 120days but didn’t received it yet. Kindly resolve this issue Asap.
                                  HDFC Bank customer support has been notified about the posted complaint.
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                                    J
                                    JayChatur
                                    Oct 13, 2020
                                    Resolved
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                                    Resolved

                                    Address: bamunara Purbachal, vill+po: bamunara, Durgapur-713212
                                    Website: [email protected]

                                    My name is Indrakala have been charged Rs.1899 on my HDFC Credit Card on[protected] without my permission. I want to cancel the unauthorized plan against my Card.

                                    I have raised the same complaint since last year and I have raised request for refund process for concern period. And your team given the commitment for the refund process as well for deactivation, but it have resolved the issue with refund nor deactivation.

                                    This year also i have faced the same issue and was an amount of rs 1299 got deducted from my account without my concern or prior knowledge. With dissatisfaction of your service and policies. Because of this reason i would like to cancel the account with you bank and refer to others.

                                    Before cancellation i would like to have the refund for the year 2019 & 2020. If this have been done i will continue with your service.

                                    Credit Card : HDFC - Ending with 9578
                                    CONTACT NO: [protected]
                                    Amount Charged : Rs.1899 + 1299

                                    Please need immediate resolution and effective action...
                                    Aug 7, 2021
                                    Complaint marked as Resolved 
                                    Verified Support
                                    Oct 16, 2020
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    We regret the fact that you have had cause for complaint and we apologize for the inconvenience caused to you. We assure you that it is our endeavor to consistently deliver quality services at all times for our esteemed customers like you.

                                    We treasure your relationship with the Bank, and look forward to a long and continued patronage.

                                    Our team will respond to you in 5 working days on your registered email id.




                                    -Nadia

                                    HDFC Bank Customer Assistance
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                                      S
                                      saini_ankit7
                                      Oct 13, 2020
                                      Resolved
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                                      Resolved

                                      I reported a fraudulent transaction in my account after which my account was locked. It has been 15 days, i have visited nearest branch twice, given written application, filled up few forms, but still it is not active. I am unable to access my salary, pay my loans and credit card bills
                                      Aug 10, 2021
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Oct 13, 2020
                                      HDFC Bank Customer Care's response
                                      Dear Customer,

                                      We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                      -Anay
                                      HDFC Bank Customer Assistance
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                                        P
                                        Ponsingh91
                                        from Chennai, Tamil Nadu
                                        Oct 13, 2020
                                        Resolved
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                                        Resolved

                                        The hdfc bank has put a hold on my funds of rupees 2354.33 as mi revenue hold through gefu, ac number is
                                        Account number: 1876*[protected]
                                        Ifsc: hdfc0001876
                                        Branch: Mahindra city
                                        The customer service is not able to give any info on this.
                                        First of all it's hard to reach customer service because it takes a alot of time and the ivr options are very difficult and tricky to navigate, after all the effort the customer service is not helpful
                                        Aug 9, 2021
                                        Complaint marked as Resolved 
                                        HDFC Bank customer support has been notified about the posted complaint.
                                        Verified Support
                                        Oct 16, 2020
                                        HDFC Bank Customer Care's response
                                        Dear Customer,

                                        We sincerely regret the inconvenience caused. This is not the experience we want you to have. Your query has been shared with the concerned team for further action. Our bank official will respond to your query shortly.

                                        -Nadia
                                        HDFC Bank Customer Assistance
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