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HDFC Bank Complaints & Reviews

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Updated: Aug 21, 2026
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HDFC Bank reviews & complaints page 372

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R
ryancooper2627
Sep 18, 2020
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My hdfc salary account showing -29.50 in the balance, checked the transaction but there is no debited amount.

Amount on hold - 29.50 held by hdfc bank - mirevenue hold through gefu.

For what reason they are holding this amount? There is no notification at all for this fund held by hdfc.
HDFC Bank customer support has been notified about the posted complaint.
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    Shruti Madan
    Sep 18, 2020
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    Dear sir,
    I was approached by person in capacity as hdfc rm and he refered my old policy in 2011 which had only 2 premium paid. He said he will get the premature closure and payout to me. Then in mar 2019, i paid rs 90000 premium in two succession and a new policy was issued for second rs 90000. All medical etc was done. He said i need to deposit rs 500000 totoal and the procedure is to open a new policy as i already have existing policy in hdfc super. I then paid rs 90000 more in indi first life where by post medical he has said these will be merged in november with portability and noc from irdai will be taken to give me premature closure proceeds at rs 810000. I have recorded his statement. However there was a call from the hdfc back office (Not sure if true) but repreented as such asking to open an account to share the proceeds and pay rs 1 lac commission as agent commission.

    At this call, i was quite sure i have been duped and went to the centre to find out. The officer there confirmed no portability in these policies and this is agent fraud.

    I request investigation and reversal of funds for fraud.
    HDFC Bank customer support has been notified about the posted complaint.
    Sep 18, 2020
    Updated by Shruti Madan
    The person I am complaining is Nitin Rastogi (mobile [protected]) misrepresenting as HDFC employee in back office and claiming to port the policies he has missold me with NoC for closure in Nov. I am stuck now with 3 policies (2 in HDFC Life Super) and request redressal of grievance with refund of amount duped (Rs 99000).

    Please take action against him and support me . I am bonafide premium customer of HDFC for last 15 years.

    Kind regards
    Shruti
    Hi, to address any unresolved concern of policyholder kindly inform the policyholder to write to us at [protected]@hdfclife.com from registered email id.
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      V
      VIRAJ SAGBHOR
      Sep 18, 2020
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      Address: 6, radhakrishna residency,m.p deore road,, Rameshwer nagar, gangapur road,, Gautami bunglow

      I had a purchase a laptop from reliance digital nashik, in december and i still haven't received a cashback of 10%
      HDFC Bank customer support has been notified about the posted complaint.
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        G
        Gunta Mounika
        Sep 18, 2020
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        I tried to book a ticket on 16sept 2020 through irctc. The amount got deducted from my account but the transaction was failed. I did not receive any refund message from the irctc and also did not receive my amount back from hdfc bank. Please try to resolve this issue ASAP.
        HDFC Bank customer support has been notified about the posted complaint.
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          girishadd
          Sep 18, 2020
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          Dear sir

          This is Girish s my credit card no is : [protected]
          now these days i am getting calls from colection agency

          credit card no is : [protected]
          mail id : [protected]@gmail.com

          -
          So Dear HDFC Bank,

          I am approving the above details myself as i am the victim of taking pcredit card and not paying the further dues after covid 19 pandemic

          Summary: As i already stated that I paid the 1 lack rupee as a interest (i was paying minimum due) to HDFC Bank and still there is 1.30 lack rupee(including moratorium interest) left for paying out to HDFC Bank, , , So i noticed from few last months that the HDFC Bank collection agents started harrasing me...That is very natural i do not have any complaints regarding this from HDFC bank.

          Reason for not paying out my installments: Dear HDFC Bank, I am a victim of recent recession, as when i was working in a good company then i have taken credit card from HDFC Bank and as when recession comes then after that I was lay off from work and this leads to the non payment due to the non availability of my saving account balances.
          and after that i was tried for a job for two months but i could not find that Most worst Recession Period that we faced all indians.

          But unfortunately after trying some time i was met to a severe accident
          i am job less i want to come out from debt trap need to lead good life. please provide me settlement my family member are there to support me to come out from debt trap

          So I requested to you Dear HDFC Bank Please show your mercy on me and please call me and please settle my loan account as soon as possible as one time settlement.

          I will be very oblige if you can decide a medium settlement amount for my Credit card...

          Thank You HDFC Bank...
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Sep 19, 2020
          HDFC Bank Customer Care's response
          Dear Customer,

          We request you to contact our Debt manager at[protected]/67268002. Alternatively, please feel free to write to us at: PriorityRedressalRPM.[protected]@hdfcbank.com, we shall assist you.

          -Nadia
          HDFC Bank Customer Assistance
          Sep 23, 2020
          Updated by girishadd
          please mail debt manger phone no to mail id
          my mail is : [protected]@gmail.com
          Sep 28, 2020
          Updated by girishadd
          DEAR SIR? MADAM I AM NOT GETTING ANY RESPONSE FROM HDFC EMPLOYEE PLESE LOOK INTO MY CASE I HVAE SUFFRING FROM THIS ISSUE

          MAIL OR CONTACT ME REGARDING THIS ISSUE PLESE SIR I HAVE ALREDY INFORMED ABOUT MY SITUATION
          dear sir i request you that i am suffering from covid now and i am fighting this disease for a long time the work which i had is also stopped due to illness i don't have money to give you that i give your amy So I request you to give me a few days' time and do some settlement and take rupees and cast me to give no duge, that is, I am asking this money on loan from someone, I am in the condition of my death, that's why before I die I can't hurt my family
          My credits card number is[protected]
          My mobile number is [protected]
          My email [protected]@gmail.com
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            D
            Disha Chhipa
            Sep 18, 2020
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            Hi team,

            This is regarding refund issues for my HDFC credit card. My credit card was permanently closed last year and I don't have that card with me anymore.

            On 6th September, I made a transaction by mistake to my credit card(IMPS transfer) from my savings account because it was added as payee.

            I tried to contact HDFC bank multiple times through customer care, emails, even sent post at the Chennai address.

            Its been more than 2 weeks and the issue is not resolved. I am not a banking customer with HDFC and netbaking doesn't provide solution for such issues but customer care doesn't connect me to any person and sends me netbaking link for the same. I told them I don't have my credit card details, I can't login to netbanking but they don't listen and have disconnected my calls multiple times.

            I contacted them via email, but no response from them, only one automated response.

            Please help me get my refund.

            Thanks and Regards
            Disha Chhipa
            Aug 8, 2021
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Sep 18, 2020
            HDFC Bank Customer Care's response
            Dear Customer,

            Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the card details along with the required details. Please mention reference number TT[protected] for us to promptly respond to you via email.

            -Bejoy
            HDFC Bank Customer Assistance
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              S
              sansai2006
              from Hyderabad, Telangana
              Sep 18, 2020
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              Dear sir/madam,

              I am unnecessarily charged with depository charges as below:
              16 sep 2020 depository charges aug[protected] 16 sep 2020 885.00

              I am seeking refunds for the depository charges
              HDFC Bank customer support has been notified about the posted complaint.
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                S
                Sumit S. Thakur
                Sep 18, 2020
                Resolved
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                Hi team,

                I have done shopping on Amazon India website for One Plus 7. I have made payment through my hdfc debit card and I was availing offer for 5 percent cashback for same transaction. But, till now I have not received my cashback amount. Can you please look into this. I tried to contact Amazon but they are saying this offer was from hdfc bank I need to contact hdfc bank. So can you guys please assist me.

                My previous complaint no - Ref No. TW[protected]
                Offer details - Get 5% cashback on a minimum purchase of Rs 2000 with HDFC Bank Debit Cards. Checkout with this item only to avail the offer.

                Note - I have been informed that I will get cashback after 90 days but now its around year still I am not able to find the cash back amount under debit card redemption section.
                Aug 13, 2021
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Sep 18, 2020
                Updated by Sumit S. Thakur
                Offer details screenshot

                Sep 18, 2020
                Updated by Sumit S. Thakur
                Mail communication with hdfc bank

                Verified Support
                Sep 19, 2020
                HDFC Bank Customer Care's response
                Dear Customer,

                We regret any inconvenience you may have faced. Request you to write us using the URL https://bit.ly/32H3krk with your account number, Complete offer details, date & amount of transaction, and the reference id TT[protected]. A bank representative shall contact you as soon as we receive this information.

                We would also like to caution you against posting sensitive information such as your Account number / Mobile number on a public forum.

                -Nadia
                HDFC Bank Customer Assistance
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                  K
                  Keerti Mano
                  Sep 18, 2020
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                  Hi,

                  In my account amount 4741 mirevenue hold through hdfc. I couldn't understand why it's happening every time. My account type is salary account.there is no response form customer service
                  HDFC Bank customer support has been notified about the posted complaint.
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                    R
                    Ravimakwana143
                    Sep 17, 2020
                    Resolved
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                    Dear sir,

                    I applied fastag from your website on the date of 31/08/2020 at that time you said that i get fastag within 7 working days on my registered address but till time i am not received fastag on my address after 17 days.

                    Customer id is [[protected]] and wallet id is [[protected]].

                    Fastag application no. - hfr01606922

                    How much time it's take to receive me fastag please confirm.

                    I want it as soon as possible so do the needful.

                    I also put all the details of my payment, my wallet id no., my customer id no. Etc.

                    Please find the attachment.
                    Aug 7, 2021
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Sep 18, 2020
                    Updated by Ravimakwana143
                    I also mail this complain to fastag.[protected]@insolutionsglobal.com and also many more time complain through call center [protected] but no one can answer me properly. All the call center executive wants to end the call as soon as possible.
                    Dear Customer,

                    We understand that you have also raised your concerns at HDFC Bank Support[protected] and you will receive a response from them to your e-mail ID.

                    Due to the prescribed protocols to curb the spread of COVID19, we are operating with limited staff. Under the circumstances, there may be a delay in our response. Please bear with us. In case of any urgent queries or requests you may also use our NetBanking and Mobile Banking services. We will respond to you in 5 working days.

                    -Nadia
                    HDFC Bank Customer Assistance
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                      Prnaay
                      Sep 17, 2020
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                      I had applied for ahdfc diners black credit via netbanking cards in september 2019.
                      At the time of application, there was a promotion offer on my net banking which said - "get lifetime free hdfc diners black credit card with smartpay registration at the time of application".
                      I had registered for smartpay at the time of application.
                      Later, i was informed that this smartpay offer is not applicable to diners black card. Whereas the offer was specifically for diners black card.
                      I wanted to confirm this on telephone and was thinking hdfc customer care would call me before issuing the credit card. But, i didn't got any calls and card was issued right away. And now i believe the conditions of the offer are being twisted to charge me annual fee, which is ethically wrong.
                      After reading this forum, i realised same has happened with a lot of people. This is wrong and hdfc bank should act on it and reverse these fraudulent annual/joining fee charged to customers.
                      In the screenshot, one can clearly see actual terms and conditions of the offer, which are not honoured by hdfc bank.
                      HDFC Bank customer support has been notified about the posted complaint.
                      Oct 22, 2020
                      Updated by Prnaay
                      No response from HDFC.
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                        dhayapule
                        Sep 17, 2020
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                        When i was taking this credit card bank informed me that if i register for smart pay with in 90 days of card setup date my card will become lifetime free
                        I did accordingly
                        Now they charged annual fee
                        After several email conversations they don't resolve my issue
                        HDFC Bank customer support has been notified about the posted complaint.
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                          A
                          Abhay Iyer
                          Sep 17, 2020
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                          Address: India, Hyderabad

                          Hi,

                          The hdfc bank has put a hold on my funds of rupees 7095.60 as mi revenue hold through gefu, account details is
                          Cust id : 51257398
                          Ifsc: hdfc0001997
                          Branch: koti branch
                          Account type: salary account
                          The customer service is not able to give any info on this.
                          First of all it's hard to reach customer service because it takes a a lot of time and the ivr options are very difficult and tricky to navigate, after all the effort the customer service is not helpful.
                          HDFC Bank customer support has been notified about the posted complaint.
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                            pradeepvenkata
                            Sep 17, 2020
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                            Address: HDFC Life, Esquire Centre, 4th Floor, No. 9, MG Road, Bangalore 560001

                            I had taken a sanchay par avantage policy, pilcy no. 22240412, from hdfc life, mg road branch, bangalore
                            I received the policy document on feb 10, 2020 and returned it on feb 17, 2020, well within the look-in period, since the policy details were different from what was explained to me by the advisor.
                            I had paid an amount of rs, 7, 27, 320 toward the policy and have even forwarded the bank statement to the advisor as proof of payment.
                            An amount of rs, 100320 has been refunded.
                            I have been following up with the advisor (Mr biswonath) and hdfc life support from the day i returned the policy, for the refund of my money.
                            It has been more than 7 months and hdfc life has not bothered to return the amount of rs. 627000
                            My repeated mails and calls to him have not been responded to.
                            I approached hdfc life due to the reputation it has built up in the market. This has been a very very bad experience.
                            I request help in getting an amount of rs 627000 to be refunded back to me immediately
                            Rgds, pradeep, [protected], [protected]@yahoo.com
                            HDFC Bank customer support has been notified about the posted complaint.
                            Sep 20, 2020
                            Updated by pradeepvenkata
                            This complaint is against HDFC Life and not HDFC Bank.
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                              Pratheepa Roseline
                              Sep 17, 2020
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                              Without my knowledge ₹1800 has been debited from my credit card for one assist, please deactivate and refund my amount as soon as possible.
                              Name: pratheepa roseline
                              Credit card: x2436
                              Relationship id :8363571
                              Email id: [protected]@gmail.com
                              HDFC Bank customer support has been notified about the posted complaint.
                              Dear Pratheepa,
                              We regret the inconvenience caused to you. Rest assured, we have forwarded your details to the relevant team and they shall assist you with full refund on urgent basis. Your patience in the meantime is highly appreciated - Nitesh, Team OneAssist
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                                C
                                CA Rohit.Agarwal
                                from Jaipur, Rajasthan
                                Sep 17, 2020
                                Resolved
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                                Resolved

                                Am being harassed for last 4-5 days by their so called experts/representatives just for one document. Every day a person calls up or a mail pops up saying that the address proof is still pending. This is inspite of the fact that the same has been provided multiple times, confirmed on mail as was asked on 12th sep and explained on call on daily basis. Every time it is said that we have taken note of it and you need not do anything but to my surprise and shock again a mail is received/ call is received repeating the same set of english commands and finally saying that our system is showing that your address proof document is missing.
                                This is utterly pathetic state of affairs. Better i would have gone to lic itself. Atleast i would make sure that none of my knows / contacts take any policy from hdfc.
                                Aug 12, 2021
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Sep 17, 2020
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern along with policy details. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                -Anay
                                HDFC Bank Customer Assistance
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                                  CA Rohit.Agarwal
                                  from Jaipur, Rajasthan
                                  Sep 17, 2020
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                                  Every day a person calls up or a mail pops up saying that the address proof is still pending. This is inspite of the fact that the same has been provided multiple times, confirmed on mail as was asked on 12th sep and explained on call on daily basis. Every time it is said that we have taken note of it and you need not do anything but to my surprise and shock again a mail is received/ call is received repeating the same set of english commands and finally saying that our system is showing that your address proof document is missing. This is utterly pathetic state of affairs. Better i would have gone to lic itself. Atleast i would make sure that none of my knows / contacts take any policy from hdfc.
                                  HDFC Bank customer support has been notified about the posted complaint.
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                                    C
                                    chiranjibi patra
                                    Sep 17, 2020
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                                    Resolved

                                    Address: HDFC bank Ltd.

                                    Sir,
                                    With reference to above settlement for hdfc credit card no.4014 xxxx xxxx 9632 due has been settled with hdfc bank dated 26.02.2020. Accordingly payment has been made of rs. 10500 till march, 20 and then after covid-19 situation came and lock down started, so due to covid-19 lockdown i am unable to pay any amount and after lock down, presently wanted to pay remaining settlement amount but concerns officers said no earlier settlement clause will be applicable because no payment being maid during lock down situation.

                                    My request is that considering covid -19 situation, allow me to pay remaining settlement amount for closing the issue at earliest.
                                    Aug 5, 2021
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Sep 17, 2020
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    We request you to contact our Debt manager at[protected]/5230702. Alternatively, please feel free to write to us at PriorityRedressalRPM.[protected]@hdfcbank.com, we shall assist you.

                                    -Nadia
                                    HDFC Bank Customer Assistance
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                                      J
                                      Jay Kadmawala
                                      from Daund, Maharashtra
                                      Sep 17, 2020
                                      Resolved
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                                      Resolved

                                      Address: HDFC Bank Sanjay Nagar Bangalore

                                      My account have been debited with inter-brn cash chg incl gst 110920-mir[protected] ref num: mir[protected] and another with brn cash txn chgs incl gst 110920-mir[protected] ref num: mir[protected]. Both transaction of rs354 each.
                                      Sep 17, 2020
                                      Complaint marked as Resolved 
                                      No steps or action has been taken with regards of my complaint. I didn't even recived any statement or messenge explain their move.
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Sep 17, 2020
                                      Updated by Jay Kadmawala
                                      No action have been taken till now.

                                      Contact details-
                                      [protected]
                                      [protected]@gmail.com
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                                        N
                                        Naveen BS
                                        Sep 17, 2020
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                                        Cancellation of one assist membership
                                        I am a hdfc bank credit card holder. My membership of one assist is getting renewed from 31-oct-2020 and more likely it is going to auto pay from credit card. I am not interested about this service and don't want this membership any more. So i want this membership to be cancelled before it gets renewed.
                                        HDFC Bank customer support has been notified about the posted complaint.
                                        Dear Naveen, We are regret the inconvenience caused, and shall surely assist you with the full refund. Kindly share your Membership Details or registered contact number and other details requested on this link: http://survey.webengage.com/ws/~1qq44ps and our team shall do the needful - Nitesh, Team OneAssist
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