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HDFC Bank Complaints & Reviews

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Updated: May 26, 2026

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Dear hdfc,

My name is nitish kumar and i am a customer of your bank since 8 years.
The card ending with 8997. I always make my payments on time as you can see my details. Today i got lots of call from your 2nd party collection team and she was abusing me and insulting my family also and black mailing me to visit my house. This incident happened with me earlier also if you want her number or screenshot i will send it to you.

I was not expecting this kind of services from hdfc bank, even i also want to make your full outstanding payment but due to some issue i was trying to contact you but unluckly i was not connected. I will make my full payment this month but as of know i do not want to use your services, so i want to permanently closed my account.

Regards
Nitish kumar
[protected]

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Hdfc made me submit all documents, including aadhaar, pan card and passport but then refused to open an account citing an internal rule that savings account holders must have a last name.

This is ridiculous because i have all the documents in my first name only.

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HDFC Bank Customer Care

from Mumbai, Maharashtra

Jul 8, 2020

Verified Support

Dear Customer,

We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete address of the Branch along with your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution. Visit here https://bit.ly/2Hqff0y for help with branch address.

-Anay
HDFC Bank Customer Assistance

HDFC Bank Customer Care

from Mumbai, Maharashtra

Jul 8, 2020

Verified Support

Dear Customer,

We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please write to grievance.[protected]@hdfcbank.com to share details of your issue. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance

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Banks Complaints
HDFC Bank
HDFC Bank — mi revenue hold

1 Review
India
Shyam Sawalapurkar on May 15, 2020
Submit a Complaint
The hdfc bank has put a hold on my funds of rupees 600 as mi revenue hold through gefu, ac number is
Cust id: 58506962

The customer is not able to give any info on this. First of all it's hard to reach customer service because it takes a alot of time and the ivr options are very difficult and tricky to navigate, after all the effort the customer service is not helpful. You know in covid 19 what is the position of person and this time you hold this amount.

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Address: Ambernath

Hi,

There was a fraudulent transaction from my account and I had to block my debit card. But the customer care guy blocked my net banking and UPI too. I went to the bank the next day to fill the CDF form and re-applied for debit and net banking. The told me within 7 days it will get sorted.
Till now my account is blocked and I don't have a debit card. I have visited the bank thrice, they were rude and told me they have processed it. It's really difficult for me as I can't pay my bills

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D

deepalichakre

Jul 9, 2020

Hi,

There was a fraudulent transaction from my account and I had to block my debit card. But the customer care guy blocked my net banking and UPI too. I went to the bank the next day to fill the CDF form and re-applied for debit and net banking. They told me within 7 days it will get sorted.

Till now my account is blocked and I don't have a debit card. I have visited the bank thrice, they told me they have processed it.

They will courier me the debit card and net-banking password but it's getting delayed due to the COVID situation.

It's really difficult for me as I can't pay my bills.

I tried to generate my IPIN using Forgot Password but my account is blocked for the user.

Please suggest an alternate way for me to access the net-banking portal without waiting for the password.

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Address: Vpo jarot teh jawali distt Kangra Himachal Pradesh

Cancellation of One Assist Membership
I am a HDFC bank credit card holder . The bank has auto debited Rs. 1399/- from my credit card number without my concern on date:18/06/2020. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of Rs.1399/-

OneAssist Relationship Number
Name :- Abhishek Vashisht
Mob no: [protected]
Cradit card ending no : 0791

Aug 6, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

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OneAssist Consumer Solutions Customer Care

from Mumbai, Maharashtra

Jul 14, 2020

Dear Abhi,
We regret the inconvenience caused. Kindly share your Membership Details or registered contact number and other details requested on this link: http://survey.webengage.com/ws/~1qq44ps and we will look into this - Nitesh, Team OneAssist.

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Address: H.no 13 Gali no. 6a Nehar Par new indira complex faridabad

Dear Sir,

we have not Authorized below transaction on my credit card No. [protected] but HDFC Bank not solve my problem and charged this amount on my card and we have already requested with dispute form but bank has rejected my request so I request to please check and solve my issue and reverse my amount on my card.

1.) 22.05.2020 CITI MOTORS FBD 414/-
2.) 27.05.2020 ZEE ENTERTAINMENT 99/-
3) 27.06.2020 Zee5 http:/www.zl 99/-

Thanks & Regards

Sudeep Verma
[protected]

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Mi revenue charged by bank and 756 rs been held by the bank

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I bought Apple series 5 watch with cash back offer from Hdfc bank.
As per policy I should get cashback in 120 days.
I purchased watch on 8 th of feb 2020 120 days already completed still not received cashback.
Please look into this issue on priority.

Hdfc bank:hope so
this issue resolved on

Regards,
Nirav shah
[protected]

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I have purchased an iphone 11 from croma store on february 08, 2020. At that time an offer was running in which on making payment from hdfc credit card i will be entitled to rs 6000 cash back within 90-120 days. I made payment using hdfc credit card. The time has already elapsed. However i have not received any cashback till date.

There is no way to contact them. Their customer care does not provide option to raise complaint in this regard. Even on their website there is no option to raised complaint on this subject. I want my cashback as soon as possible.

Aug 8, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jul 08, 2020

HDFC Bank Customer Care's response Dear Customer,

Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share with us your complete concern along with the required details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

-Anay
HDFC Bank Customer Assistance

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In reference to the subject matter, as my credit card application has been approved and is to be dispatched on my permanent address-279 meerpur cantt kanpur, uttar pradesh pin code-208004, due to the reason that as per tracking its shows that my office address is compete inadvertently.

Request you to please re-delivered the same at my aforesaid mentioned address.

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Address: Unicorn Faridabad

I have bought my iphone11pro with hdfc bank credit card on 12/02/2020 . As mentioned by hdfc bank (To receive cashback of 6000 within 120 days from the transactional month end) i haven’t received my cashback till now, it is more than 120 days. I have asked in dealer unicorn faridabad they said to check with bank. Hope this issue gets resolved and cashback will be credited as soon as possible. Bill copy attached for your reference.

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I have ordered a cooler from amazon with debit card emi and then returned it after 2 months. I have received a mail from amazon saying they have processed my refund and it should be credit by hdfc bank, it has been more than a month but i haven't received my refund yet.

When i spoke to the hdfc customer care, they said it will take 10 days but now it is more than a month.

Out of 3 installments, i have paid 2 installments of the emi. I got a debit card emi loan statement, in which they mentioned they will not deduct my last installment and shown the already paid 2 installments as negative balance, but i have not received the 2 installments refund amount in my account so far.

When i call to customer they transfer my call to debit card emi team just to leave me with no option to hear that this service is not available now.

Aug 13, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jul 08, 2020

HDFC Bank Customer Care's response Dear Customer,

We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance

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I am ex employee of hdfc bank
Emp code - r19893
Name - ratandeep ahir
Ch/reporting manager - ranjit kulwant singh
Location - pachaat, punjab, pin code - 144408
Cluster - jalandhar, punjab
Mail - [protected]@gmail.com

My joining date 14 oct 2019, last working day was 27 march 2020, still i have not received my full n final n relieving letter, i want to join a company and need relieving letter on urgent basis. Also i dropped mail on exit. [protected]@hdfcbank.com couple of days before but no reply from them.

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Address: VENGADESH THOLUDHUR

Dear Sir I Mobille Bank Transer Rs 50000 Wrong Person Account How To GET Return My Account Please Any Help REf[protected] DATE 07.07.2020

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Address: H.NO 13 GALI NO. 6A NEHAR PAR NEW INDIRA COMPLEX FARIDABAD

Dear sir,

We have not authorized below transaction on my credit card no. [protected] but hdfc bank not solve my problem and charged this amount on my card and we have already requested with dispute form but bank has rejected my request so i request to please check and solve my issue and reverse my amount on my card.

1.) 22.05.2020 citi motors fbd 414/-
2.) 27.05.2020 zee entertainment 99/-
3) 27.06.2020 zee5 http:/www.zl 99/-

Thanks & regards

Sudeep verma
[protected]

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jul 08, 2020

HDFC Bank Customer Care's response Dear Customer,

We have reviewed your comments and request you write to us at cc.[protected]@hdfcbank.com to enable us to do the needful.

-Zubin
HDFC Bank Customer Assistance

Jul 09, 2020

Updated by verma1991 SIR WHAT THE STAUS

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I have been trying to login to my fastag account but it says account is locked. I tried calling customer care and they say it is because of low balance. I tried to do a quick recharge/upi recharge but it fails. No one at customer service has any clue about it. It's been approximately a month and i am still locked out of my account.

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My card ending with 1310 expired and my address changed. I send multiple times to update my address and rejected because of sign mismatch. Now unable to collect my credit card. Is there any way to get that card to my new address

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Mera account no. [protected] hai mera nam parmeshwar karn hai meri acot hold kar diya hai mera 1760 ka amount sir plz jaldi se mera amount refund karvame dijiye plzz sir

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Address: pacific mall subhash nagar apple store

I bought i phone 11 around 6month ago from subhash nagar pacifiac mall and they insured me that i will get cashback of 6k after 90days but i still not get any cashback

My contact number [protected]
And registered mobile number with bank [protected]

Please contact us we will share all the required details

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Sir i purchased mobile on hdfc credit card on emi but at the end of emi i got this offs emi
Don't know why please sir resolve this

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