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HDFC Bank Complaints & Reviews

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Updated: Mar 24, 2026
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HDFC Bank reviews & complaints page 381

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N
Niv shah
Jul 8, 2020
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I bought Apple series 5 watch with cash back offer from Hdfc bank.
As per policy I should get cashback in 120 days.
I purchased watch on 8 th of feb 2020 120 days already completed still not received cashback.
Please look into this issue on priority.

Hdfc bank:hope so
this issue resolved on

Regards,
Nirav shah
[protected]
HDFC Bank customer support has been notified about the posted complaint.
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    jyoti_29
    Jul 8, 2020
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    Resolved

    I have purchased an iphone 11 from croma store on february 08, 2020. At that time an offer was running in which on making payment from hdfc credit card i will be entitled to rs 6000 cash back within 90-120 days. I made payment using hdfc credit card. The time has already elapsed. However i have not received any cashback till date.

    There is no way to contact them. Their customer care does not provide option to raise complaint in this regard. Even on their website there is no option to raised complaint on this subject. I want my cashback as soon as possible.
    Aug 8, 2021
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Jul 08, 2020
    HDFC Bank Customer Care's response
    Dear Customer,

    Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share with us your complete concern along with the required details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

    -Anay
    HDFC Bank Customer Assistance
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      Shadab Ahmad Niazi
      Jul 8, 2020
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      In reference to the subject matter, as my credit card application has been approved and is to be dispatched on my permanent address-279 meerpur cantt kanpur, uttar pradesh pin code-208004, due to the reason that as per tracking its shows that my office address is compete inadvertently.

      Request you to please re-delivered the same at my aforesaid mentioned address.
      HDFC Bank customer support has been notified about the posted complaint.
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        Pulkit adlakha
        from Noida, Uttar Pradesh
        Jul 8, 2020
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        Address: Unicorn Faridabad

        I have bought my iphone11pro with hdfc bank credit card on 12/02/2020 . As mentioned by hdfc bank (To receive cashback of 6000 within 120 days from the transactional month end) i haven’t received my cashback till now, it is more than 120 days. I have asked in dealer unicorn faridabad they said to check with bank. Hope this issue gets resolved and cashback will be credited as soon as possible. Bill copy attached for your reference.
        HDFC Bank customer support has been notified about the posted complaint.
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          A
          AnuroopReddy
          Jul 8, 2020
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          I have ordered a cooler from amazon with debit card emi and then returned it after 2 months. I have received a mail from amazon saying they have processed my refund and it should be credit by hdfc bank, it has been more than a month but i haven't received my refund yet.

          When i spoke to the hdfc customer care, they said it will take 10 days but now it is more than a month.

          Out of 3 installments, i have paid 2 installments of the emi. I got a debit card emi loan statement, in which they mentioned they will not deduct my last installment and shown the already paid 2 installments as negative balance, but i have not received the 2 installments refund amount in my account so far.

          When i call to customer they transfer my call to debit card emi team just to leave me with no option to hear that this service is not available now.
          Aug 13, 2021
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Jul 08, 2020
          HDFC Bank Customer Care's response
          Dear Customer,

          We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

          -Anay
          HDFC Bank Customer Assistance
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            R
            Ratandeep Ahir
            Jul 8, 2020
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            I am ex employee of hdfc bank
            Emp code - r19893
            Name - ratandeep ahir
            Ch/reporting manager - ranjit kulwant singh
            Location - pachaat, punjab, pin code - 144408
            Cluster - jalandhar, punjab
            Mail - [protected]@gmail.com

            My joining date 14 oct 2019, last working day was 27 march 2020, still i have not received my full n final n relieving letter, i want to join a company and need relieving letter on urgent basis. Also i dropped mail on exit. [protected]@hdfcbank.com couple of days before but no reply from them.
            HDFC Bank customer support has been notified about the posted complaint.
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              D
              DHANAM STUDIO
              Jul 8, 2020
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              Address: VENGADESH THOLUDHUR

              Dear Sir I Mobille Bank Transer Rs 50000 Wrong Person Account How To GET Return My Account Please Any Help REf[protected] DATE 07.07.2020
              HDFC Bank customer support has been notified about the posted complaint.
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                V
                verma1991
                Jul 8, 2020
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                Address: H.NO 13 GALI NO. 6A NEHAR PAR NEW INDIRA COMPLEX FARIDABAD

                Dear sir,

                We have not authorized below transaction on my credit card no. [protected] but hdfc bank not solve my problem and charged this amount on my card and we have already requested with dispute form but bank has rejected my request so i request to please check and solve my issue and reverse my amount on my card.

                1.) 22.05.2020 citi motors fbd 414/-
                2.) 27.05.2020 zee entertainment 99/-
                3) 27.06.2020 zee5 http:/www.zl 99/-

                Thanks & regards

                Sudeep verma
                [protected]
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Jul 08, 2020
                HDFC Bank Customer Care's response
                Dear Customer,

                We have reviewed your comments and request you write to us at cc.[protected]@hdfcbank.com to enable us to do the needful.

                -Zubin
                HDFC Bank Customer Assistance
                Jul 09, 2020
                Updated by verma1991
                SIR WHAT THE STAUS
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                  A
                  ashishraina
                  Jul 8, 2020
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                  I have been trying to login to my fastag account but it says account is locked. I tried calling customer care and they say it is because of low balance. I tried to do a quick recharge/upi recharge but it fails. No one at customer service has any clue about it. It's been approximately a month and i am still locked out of my account.
                  HDFC Bank customer support has been notified about the posted complaint.
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                    Nikki0304
                    Jul 7, 2020
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                    My card ending with 1310 expired and my address changed. I send multiple times to update my address and rejected because of sign mismatch. Now unable to collect my credit card. Is there any way to get that card to my new address
                    HDFC Bank customer support has been notified about the posted complaint.
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                      Prince kumar karn
                      Jul 7, 2020
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                      Mera account no. [protected] hai mera nam parmeshwar karn hai meri acot hold kar diya hai mera 1760 ka amount sir plz jaldi se mera amount refund karvame dijiye plzz sir
                      HDFC Bank customer support has been notified about the posted complaint.
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                        S
                        Sam Sandhu
                        from Gurgaon, Haryana
                        Jul 7, 2020
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                        Address: pacific mall subhash nagar apple store

                        I bought i phone 11 around 6month ago from subhash nagar pacifiac mall and they insured me that i will get cashback of 6k after 90days but i still not get any cashback

                        My contact number [protected]
                        And registered mobile number with bank [protected]

                        Please contact us we will share all the required details
                        HDFC Bank customer support has been notified about the posted complaint.
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                          dr.additay goswami
                          Jul 7, 2020
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                          Sir i purchased mobile on hdfc credit card on emi but at the end of emi i got this offs emi
                          Don't know why please sir resolve this
                          HDFC Bank customer support has been notified about the posted complaint.
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                            R
                            Raviraj Arora
                            Jul 7, 2020
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                            Hi Team,

                            I had purchase Iphone 11 from Maple Store(SeaWoods Grand Central Mall) on 18th Feb 2020 and used my debit card wherein there was an offer of HDFC Debit Card and cashback of Rs 6000 was promised to me after 4 EMIs. I have not received my cashback and even 5th EMI has been deducted from my account.

                            My HDFC account number is: [protected].

                            My phone number is [protected]

                            I tried calling my PB Ms. Shreya Singh but have not received any concrete information from her.

                            PFA the invoice for your reference. Request you to please look into this ASAP.

                            Regards,
                            Raviraj
                            HDFC Bank customer support has been notified about the posted complaint.
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                              S
                              Sz60in
                              Jul 7, 2020
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                              I am Sandesh having SB Account in your HDFC bank old airport road branch, bangalore had taken jumbo Loan of Rs 3, 00, 000 in the month of December 2019 ( st week) with the monthly EMi of RS 7327.34.
                              I had paid EMI till date without any delay. I have arranged funds to close this Jumbo Loan in the month of march 2020, I tried calling customer care nearly 10+ times in the last week of March and beginning of April, however due to COVID-19 I was not able to get customer care support to close the Loan.
                              I had paid Rs 2, 60, 000 from my HDFC SB Account to Jumbo Loan Card number ends with 4210 via net banking.
                              After April 1st week I made several attempts to call customer care number of HDFC to close the pending loan Amount. I have visited HDFC Bank karthik nagar branch bangalore, however i have not received support from Loan department.
                              I have called HDFC personal banker ( Nabeela) nearly 10-20 times from April- June 2020, however it was not connecting to Nabeela. I keep on getting due to COVID-19 message. Only 2-3 times received the call.

                              The final amount after the pre-closer charge she told me in the month of May and June are totally different and not matching at all. Looks no seriousness in telling one clear final amount. I have audio recordings of conversation.

                              I have raised this issue on the HDFC website under the query section on 16th May. However till now no one replied. Only auto forward message from [protected]@hdfcbank.com
                              Subject: 'HBL=[protected]' Web - Loan - Loan Account Related - Change in Re-payment Instructions / Modes of Repayment

                              I am annoyed with HDFC bank support with regard to jumbo loans. Unnecessarily Interest from April to till July is added. Tell me who is going to pay that????
                              Again from June new personal banker Sandhya is assigned and she called me in the month of June 1st week, After from June till today (4th july 2020) i have been calling[protected], She calls back later in the day and told that she is working from home and someone from office will call back. So far no one called me. Again delay from HDFC bank.
                              With these it clearly shows delay from HDFC bank side and I dont want to pay any additional interest you are charging from April till July.

                              Please help me to close my Insta Jumbo Loan as soon as possible with reduced interest
                              HDFC Bank customer support has been notified about the posted complaint.
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                                K
                                Krupesh Parmar
                                Jul 7, 2020
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                                I have to reset my net-banking pin. There are 2 options :

                                1) registered number + debit card — i can't use this because i have the debit card, but i have not created it's otp (By that green otp method)

                                2) registered number + e-mail : now the problem is 3 digit otp comes to the registered number but the email never arrives.

                                I need it urgently, pls help.
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  santosh padakanti
                                  Jul 7, 2020
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                                  Address: Hyderabad

                                  Hi,

                                  I have been charged 7130 rupees from my bank account and currently it is on hold as 'MiRevenue hold through GEFU'. How should I recover this amount?

                                  I am currently located out of my home HDFC branch and customer care isn't available for checking this issue.

                                  How can you hold so much amount without my permission? Please let me know the process how I should remove this hold amount.
                                  HDFC Bank customer support has been notified about the posted complaint.
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                                    sanlinkin
                                    Jul 7, 2020
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                                    Cancellation of One Assist Membership
                                    I am a HDFC bank credit card holder . The bank has auto debited Rs. 1899/- from my credit card number ending with 4069 without my concern on date:30/01/2020. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of Rs.1899/-

                                    OneAssist Relationship Number :6194015
                                    Name :- SANDEEP KUMAR M
                                    Mobile No. :- [protected]
                                    Credit Card Number Ending :- 4069
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Dear Sandeep,
                                    We regret the inconvenience caused. Rest assured, we have forwarded your details to the relevant team and they shall connect with you within 24 - 48 hours and provide the solution - Nitesh, Team OneAssist
                                    Dear Sandeep,
                                    Your plan was cancelled on 7 July and refund was initiated from our end. SR 6530987 can be used to track if you have any concerns regarding the same.
                                    The amount shall be credited in your account within 5 - 7 working days.
                                    Regards,
                                    Team OneAssist
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                                      Aamer Sayyed
                                      Jul 7, 2020
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                                      As this is very big amount to me in lockdown situation please release my fund as i'm unable to servive without money in lockdown period
                                      My customer id is 55851368
                                      Mobile number is [protected]
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jul 07, 2020
                                      HDFC Bank Customer Care's response
                                      Dear Customer,

                                      We sincerely apologise for delay in respond to your query.
                                      Your query has been shared with concerned team for further action.
                                      Do note, due to the current COVID-19 situation and to prevent further spread of the virus, we are operating with limited staff. It may take us some time to get back to you. We request your patience and support under these unprecedented circumstances.

                                      -Nadia
                                      HDFC Bank Customer Assistance
                                      Jul 09, 2020
                                      Updated by Aamer Sayyed
                                      Still I'm not getting any solution
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                                        kesari bhavana
                                        Jul 7, 2020
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                                        Resolved

                                        Dear team,

                                        I had purchased 2 apple iphone xr phones on 25/12/2019 from aptronix for rs.49900 each the cashback offer ongoing during that period was a cashback of rs. 5000 on each which was supposed to be credited to my account within 90 days. The same has not been credited to my account yet. Kindly look into the matter and do the needful.

                                        Please let me know if any other details are required.

                                        Regards,
                                        Kesari bhavana
                                        Aug 9, 2021
                                        Complaint marked as Resolved 
                                        HDFC Bank customer support has been notified about the posted complaint.
                                        Dear Customer,

                                        We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                        -Anay
                                        HDFC Bank Customer Assistance
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