Dear Team,
I had purchased an iphone 11 on 11-Feb-2020 and i am eligible for 6000 rupees cashback as i have purchased my iphone through HDFC debit card it was clearly written on credit Card slip about the cashback.
And, this cash back was supposed to get credited within 120 days from the transaction month and this time period has already crossed and still didnt get any amount.
so, requesting you kindly look into matter and suggest whom to contact for the same.
Regards
Pratul Goel
HDFC Bank customer support has been notified about the posted complaint.
Jul 01, 2020
Updated by Pratulgoel88 My Email Id is [protected]@gmail.com for any communication.
Jul 16, 2020
Updated by Pratulgoel88 Still no reply, pls let me know when I will recieve the cashback.
We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.
-Anay
HDFC Bank Customer Assistance