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HDFC Bank Complaints & Reviews

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Updated: Oct 4, 2026
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HDFC Bank reviews & complaints page 385

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N
NileshGaikwad1
Aug 24, 2020
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Address: Pune

Dear HDFC,

I have an account with hdfc that has been in active use for a couple of years. Today i noticed that on a quarterly basis deductions have been made under the head "isaqmc". I read around and found that this is being done for having the mutual fund buying ability via net banking.

I do not recollect consenting to these quarterly deductions. Kindly stop deducting the same and reverse the charges made on the account.

Thanks and regards

Nilesh Gaikwad
[protected]
HDFC Bank customer support has been notified about the posted complaint.
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    Ninder0130000
    Aug 24, 2020
    Resolved
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    Resolved

    Address: VILLAGE GOPALPUR PO BEAS PIND DISST JALANDHAR PUNJAB

    The hdfc bank has put a hold on my funds of rupees 0.77 as mi revenue hold through gefu, account details is
    Account number: [protected]
    Ifsc: hdfc0008312
    Branch: KISHANGARH BRANCH
    Account type: savings account
    The customer service is not able to give any info on this.
    First of all it's hard to reach customer service because it takes a a lot of time and the ivr options are very difficult and tricky to navigate, after all the effort the customer service is not helpful.
    Aug 7, 2021
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Aug 24, 2020
    HDFC Bank Customer Care's response
    Dear Customer,

    We have checked our records and confirm that there is no negative balance in your account. Please check your account statement online for further details.

    -Nadia
    HDFC Bank Customer Assistance.
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      Lidiya Selvaraj
      Aug 24, 2020
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      Dear Team,
      On Aug 07 2020 around 9 pm transferred the amount 20000 to my beneficiary account after few seconds got the information as message the transaction incomplete due to time out issue. Still the amount is not refunded to my account. Raised complaints and informed personal banker and also registered the query. 20 days over even i didn't get the single information about my money. Please provide the information ASAP
      HDFC Bank customer support has been notified about the posted complaint.
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        S
        SurajLohar
        Aug 24, 2020
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        I am a hdfc bank credit card holder. The bank has auto debited rs:1899 even though bank representative said there will be no deductions from my credit card ending with *17 on 18 july 2020. I m not interested about this service kindly cancel my membership and refund my debited amount of rs:1899 as soon as possible.
        HDFC Bank customer support has been notified about the posted complaint.
        Dear Suraj, We regret the inconvenience caused and shall surely assist you with the full refund. Kindly share your Membership Details or registered contact number on this post or on this link: http://survey.webengage.com/ws/~1qq44ps or you can also DM us or Inbox us the same on Twitter and Facebook respectively for quick assistance and refund - Nitesh, Team OneAssist.
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          A
          Abiyadav
          from Bengaluru, Karnataka
          Aug 24, 2020
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          Address: BESANT NAGAR , CHENNAI

          "nwd decchg 03-08-20 cardend", with this description from my account amount of rs. 29.50, rs. 27, rs. 29.50 was deducted on 18th august. Also my balance viewed as rs. -32. My account was a salary account. There should be no more extra deduction. But i suffer now. Please credit the amount deducted from my account.
          HDFC Bank customer support has been notified about the posted complaint.
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            A
            ashok mech
            Aug 24, 2020
            Resolved
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            Resolved

            Dear sir/maam,

            In this current bill statement, the amount of 6222.23 (24/07/2020) rs has been charged..

            So i want to know, what is this and why is it added in my current bill..

            So please help me in this and send me clarification for further to associate with credit card services..

            Attachment is attached for your reference..

            Regards
            Ch.Ashok naidu
            Aug 7, 2021
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Aug 24, 2020
            HDFC Bank Customer Care's response
            Dear Customer,

            We have reviewed your comments and request you write to us at cc.[protected]@hdfcbank.com to enable us to do the needful.

            -Zubin
            HDFC Bank Customer Assistance
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              Itsamit99
              Aug 24, 2020
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              My signature is mismatch when i try to change my mobile number.. How can i update my signature for change my credit card details..?
              HDFC Bank customer support has been notified about the posted complaint.
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                S
                Skathuri
                Aug 24, 2020
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                Address: HDFC Bank

                My. DP ID- IN301549
                Demat Account no.[protected]. My customer ID 44651585 I am having salary account with hdfc gurgoan branch. Without my knowledge, they have created an demat account along with salary account. Last year they have charged 885 as a depositary charge for that. I called customer care and raised a complaint, but they are simply giving me the reasons not the solution. They have asked me to go to the bank directly for closure of demat so that i can get the refund. Even i walked to the nearest branch and submitted the letter, they failed to accept it and asked me to send a mail to [protected]@hdfcbank.com, but when i sent the mail, its not delivered since there is no email id existing. I don't know why the bank people is so irresponsible and cheating us by stealing our own money. I am going to transfer my salary account to other bank if this issue is not getting solved. Also i am going to suggest my company management and employees not to prefer hdfc account as a salary account.still this year also they charged Rs 826 dated 18 Aug 20 .Even i have closed my security account and demat account also I have sent email in month of July to [protected]@hdfc.com I didn't get any solution from bank if I not get my Refund I will close my salary account from Hdfc.
                Regards..
                Sumit
                HDFC Bank customer support has been notified about the posted complaint.
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                  P
                  PAVAN K GIREESH
                  Aug 23, 2020
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                  Cancellation of one assist membership
                  I am a hdfc bank credit card holder. The bank has auto debited rs. 1899/- from my credit card number ending with 1664 without my concern on date:20/08/2020. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1899.

                  Name: pavan k g
                  Mobile no: [protected]
                  HDFC Bank customer support has been notified about the posted complaint.
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                    P
                    padhu09
                    Aug 23, 2020
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                    Customer id[protected]
                    Branch: ashoknagar, chennai
                    Account type: salary account
                    The customer service is not able to give any info on this.
                    Why amount has been on hold in my account?
                    I have attached the statement for reference.
                    HDFC Bank customer support has been notified about the posted complaint.
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                      A
                      Aaron Kankipati
                      Aug 23, 2020
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                      I am a hdfc bank credit card holder. The bank has auto debited rs. 1898/- from my credit card number ending with 9484 without my concern on date:13/08/2020. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1898/-

                      Name :- aaron kankipati
                      Credit card number ending :- 9484
                      HDFC Bank customer support has been notified about the posted complaint.
                      Dear Aaron, We regret the inconvenience caused and shall surely assist you with the full refund. Kindly share your Membership Details or registered contact number on this post or on this link: http://survey.webengage.com/ws/~1qq44ps or you can also DM us or Inbox us the same on Twitter and Facebook respectively for quick assistance and refund - Nitesh, Team OneAssist.
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                        N
                        Niladriskn
                        from Port Blair, Andaman and Nicobar Islands
                        Aug 23, 2020
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                        I niladri from andaman. I paid online Rs 100/- the MV road tax for my vehicle at https://vahan.parivahan.gov.in web site on 19th August 2020 at 11.07 AM at hdfc payment gateway through my Google UPI app. During the transaction process the amount Rs 100/- is deducted from my bank account and after the amount successfully deducted from my UPI app but in the web site still showing the transaction is pending not reflected in the web site. My bank reference number is[protected] dated 19 th August 2020 at 11.10 am (screenshot) . In the website showing the transaction is pending at payment gateway end for verification. The amount has been deducted but I didn't get my road tax payment yet. Please see this issue and refund the deducted amount as soon as possible. please check and verify my transaction for the same and refund my amount.

                        NILADRI SANDHUKHAN
                        PORT BLAIR
                        HDFC Bank customer support has been notified about the posted complaint.
                        Aug 23, 2020
                        Updated by Niladriskn
                        Screenshot of payment

                        Verified Support
                        Aug 23, 2020
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details along with the transaction details. Please mention reference number TT[protected] for us to promptly respond to you via email.

                        -Bejoy
                        HDFC Bank Customer Assistance
                        Aug 24, 2020
                        Updated by Niladriskn
                        What is the reference number of my complaint? Its show protected only.
                        Aug 24, 2020
                        Updated by Niladriskn
                        In above response message the reference number is not showing. I am not able register in above link. It's ask for valid reference number. Please send me the valid reference number.

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                          R
                          Rajesh davtiya
                          Aug 23, 2020
                          Resolved
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                          Resolved

                          I had opened a digital account on 24 May and completed the full KYC on 7 August but did not receive the welcome kit till now. Bank manger is also not giving any answer. I also called him and massege too. Customer ID[protected]
                          Aug 8, 2021
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Aug 23, 2020
                          Updated by Rajesh davtiya
                          Not receive welcome kit.
                          Verified Support
                          Aug 27, 2020
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          We are working on your concern vide Ref ID:[protected]and will revert to you within 5 working days.

                          -Nadia
                          HDFC Bank Customer Assistance
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                            H
                            Hasanpathan
                            Aug 22, 2020
                            Resolved
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                            Resolved

                            Address: Kuber Nagar ,Bodeli ...391135

                            I have taken auto loan from hdfc bank.
                            My amt of ecs is 5481 rs.
                            The date of ecs is date 5 of every month.
                            But unfortunately if you are unable to pay the loan on the same date they make the ecs transaction 4 to 5 times in a month
                            Result in increase of bounce charge

                            In three to four month i have bank balance with minus. Of rs nearly 5000
                            This amt is of only the abounce of ecs amt

                            Of once the ecs is bounce then whey are the bank is presenting chq again and again
                            They should call me and take my payment from me if i have failed to make payment at the time of ecs

                            Till date 5000 rs of chq bounce has been deducted from my ac
                            Plz provide me solution
                            Aug 14, 2021
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Aug 27, 2020
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            We regret any inconvenience you may have faced. Request you to write us using the URL https://bit.ly/31ynLX5 with your Loan account, date & amount of debit of charge and the reference id TT[protected]. A bank representative shall contact you as soon as we receive this information

                            We would also like to caution you against posting sensitive information such as your Account number / Mobile number on a public forum.

                            -Anay
                            HDFC Bank Customer Assistance
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                              I
                              Itsamit99
                              Aug 22, 2020
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                              Address: HDFC Bank Cards Division P.O.Box No.8654 Thiruvanmiyur P.O. Chennai - 600 041

                              1 am holding hdfc credit card which no. Is [protected]. And want to change the contact details (Mobile no) however my letter got rejected because of signature mismatch but i apply credit card through netbanking and noone come here for signature verification.. So kindly show me the way that how can i change my mobile no. If my signature is mismatch..?
                              HDFC Bank customer support has been notified about the posted complaint.
                              Dear Customer,

                              Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                              -Anay
                              HDFC Customer Assistance
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                                M
                                Manas Goel
                                Aug 22, 2020
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                                Complainant - naresh goel
                                Relationship to me - father

                                I am writing here since i am fed up with hdfc bank. They have been repeatedly financially harrassing me.

                                Every year, they would find a new way to charge me without taking my consent. Last year they upgraded my debit card and then charged more. When i told that i did not give consent, they downgraded my debit card and but did not refund the charges.

                                Last month they charged me rs 1000 + gst for a credit card that i have not even received.
                                I called customer care numerous times and explained the issue. They directed me to drop an email at customerservices. [protected]@hdfcbank.com. I wrote multiple mails from them. It has been more than a month but still no response. The only response i got was that they called me and said that i will receive a callback in few days.

                                Then later i even filed complaint using hdfc portal. I received a call from hdfc agent and she asked me to visit hdfc bank branch. Again, when i go to hdfc branch, they say that they don't know anything about it and i need to get in touch with customer care.

                                It seems like they are taking me in for a loop. Please help me find a solution for this. I can;t keep paying unfair charges like these.
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Aug 27, 2020
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                We have reviewed your comments expressed and request you to refer to the link https://bit.ly/2EInpUU for details on the same.

                                -Nadia
                                HDFC Bank Customer Assistance.
                                Aug 29, 2020
                                Updated by Manas Goel
                                Hi Nadia, The issue is that I don't have the credit card is question nor it was ever received. When I contact HDFC bank, it tells me it has not been issued too. How can I be charged for something that doesn't exist?
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                                  Abhay Dhabarde
                                  Aug 22, 2020
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                                  Address: HDFC bank Manish Nagar Nagpur

                                  There's a huge deduction from my account in last 7-8 months showing Mirevenue hold through GEFU. When asked they said there's an outstanding amount for your account and they are still doing the same every month. Around 2k has been debited every moth from my account. What kind of outstanding amount they are taking about. It doesn't even shoe in the bank statement. They're literally looting people with this trick. Kindly help.
                                  My account number is [protected]
                                  IFSC code HDFC0003632

                                  Please take an appropriate action as they're not providing any reason or proof of what outstanding amount they are talking about.
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Aug 27, 2020
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  We would like to inform you that there is a outstanding charges [AQB charges..] on your account to be recovered.

                                  Hence we request you to maintain a sufficient balance in your savings account or transfer the same so that the charges can be recovered.

                                  For further assistance on your outstanding charges, we request you to visit your account branch.

                                  -Zubin
                                  HDFC Bank Customer Assistance
                                  Aug 29, 2020
                                  Updated by Abhay Dhabarde
                                  WHAT OUTSTANDING CHARGES????? I don't have any LOAN going with HDFC. Stop this ###. What is this AQB chanrges that you are taking since last 7-8 months.
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                                    Aug 22, 2020
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                                    Address: Noida sector 110, branch

                                    Hi bank,
                                    I urgently need of my amount and you have hold the amount I need my amount please give it back.
                                    To my account.

                                    HDFC Bank
                                    NAME : Akash Singh
                                    A/c no. [protected]
                                    IFSC CODE : HDFC0000930
                                    Kindly refund this as soon as possible.

                                    Regards

                                    Akash Singh Chauhan
                                    Mobile no. [protected]
                                    HDFC Bank customer support has been notified about the posted complaint.
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                                      R
                                      Rajeshji Ggn
                                      Aug 22, 2020
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                                      Address: Jaipur side highway Gurgaon

                                      Pkeasr send edc roll for hdfc edc machine

                                      tid no 41251473
                                      41251474
                                      Haryana Tourism wine shop hero honda chowk jaipur side Gurgaon
                                      Mobile no [protected]
                                      I have given msg for 7 times . The bank send only 2 rolls while we use 2 roll daily.
                                      You are requested to kindly send 100 rolls immediately
                                      HDFC Bank customer support has been notified about the posted complaint.
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                                        yogeshairan
                                        Aug 22, 2020
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                                        Resolved

                                        Sir,

                                        I have a hdfc bank loan with loan account number 56955974. On 27 march 2020 i got a call from phone banker to recovery of bounce charges for which i have provided all details about these were not because of my fault same was fault of there hdfc loan branches bhiwani. After alot of discussion, we agreed on payment of 70% of charges and remaining would be waive off. I have paid same charges on 27.03.2020.
                                        On 17.07.2020 same charges is recovered from my bank account.
                                        I have called mr. Munish loan executive janakpuri branch hdfc. He said us this fault is because o[censored]s but same can not be refund. I have all recordings with your phone bankers. I have made three time online mail complaint as well and same is not resolved till now and no one called till now for this issue.
                                        Aug 12, 2021
                                        Complaint marked as Resolved 
                                        HDFC Bank customer support has been notified about the posted complaint.
                                        Verified Support
                                        Aug 27, 2020
                                        HDFC Bank Customer Care's response
                                        Deaar Customer,

                                        We are working on your concern vide Ref ID:[protected] and will revert to you within 5 working days.

                                        -Anay
                                        HDFC Bank Customer Assistance
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