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HDFC Bank Complaints & Reviews

2.9
Updated: May 26, 2026
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HDFC Bank reviews & complaints page 385

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M
Mayur Nirbhavane
from Mumbai, Maharashtra
Jul 2, 2020
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Dear hdfc bank welcome kit not received It's been two months since I started the account The welcome kit has not been delivered yet i need its its urgent for me
HDFC Bank customer support has been notified about the posted complaint.
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    M
    Mayur Nirbhavane
    from Mumbai, Maharashtra
    Jul 2, 2020
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    Dear dear hdfc bank welcome kit not received it's been two months since i started the account the welcome kit has not been delivered yet i need its its urgent for me
    Name-mayur nirbhavane
    Mobile-[protected]
    HDFC Bank customer support has been notified about the posted complaint.
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      V
      Vishnu Prasadh
      Jul 2, 2020
      Resolved
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      Resolved

      Dear hdfc bank

      I received this today i didn't apply for any frequency adho please solve this as early as possible

      Alert!
      Mandate reference no: hdfc[protected] issued to tata aia life insurance co ltd with value rs. 27000.00 and frequency adho is received today for processing.
      Aug 7, 2021
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Dear Customer,

      We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

      -Anay
      HDFC Bank Customer Assistance
      Dear Customer,

      We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

      -Anay
      HDFC Bank Customer Assistance
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        J
        Jfa
        from Bengaluru, Karnataka
        Jul 2, 2020
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        Hello sir/ madam
        I received my last month bill. Have been charged as Offus emi for nothing we purchased or anything... herewith I've attached the details
        HDFC Bank customer support has been notified about the posted complaint.
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          S
          smahajan1
          Jul 2, 2020
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          Hi,
          I have bought iphone 11 in the month on feb 2020 and as stated, i am supposed to get cashback of inr 6000 within 120 days but the same is still not credited. Please look into this matter.
          HDFC Bank customer support has been notified about the posted complaint.
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            S
            Swagata Pramanik
            Jul 2, 2020
            Resolved
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            Resolved

            I have made a purchase of a jewelry item from reliance jewels on 26th dec 2019 and there was a offer with hdfc cards - 10% cashback credited within 90 days - https://v1.hdfcbank.com/htdocs/common/festive-treats/reliance/jewels.html. its been more than 6 months and i have tried contacting the vendor - they mentioned since the offer was from the bank, hdfc bank will be point of contact. I have reached out to one of the hdfc branches and also dropped several emails to [protected]@hdfcbank.com also, but all in vain. I would request the hdfc bank team to look into this and provide a solution. Thanks!
            Jul 14, 2020
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Jul 03, 2020
            Updated by Swagata Pramanik
            I have used a combination of Debit Card and Credit Card at the time of the purchase since the offer was valid on all the HDFC Bank cards. Yesterday the credit card cashback got credited but still waiting on the debit card cashback.
            I have used a combination of Debit Card and Credit Card at the time of the purchase since the offer was valid on all the HDFC Bank cards. Yesterday the credit card cashback got credited but still waiting on the debit card cashback.
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              N
              Navdesh Tyagi
              Jul 2, 2020
              Resolved
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              Address: Gurgaon dlf city court

              Hdfc bank is hold my money 209 rupees plz refund it to me that’s not good i am not able to understand why they done this

              Warm regards
              Navdesh tyagi
              Aug 12, 2021
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Jul 02, 2020
              HDFC Bank Customer Care's response
              Dear Customer,

              We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

              -Anay
              HDFC Bank Customer Assistance
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                S
                Sumalatha Sheri
                Jul 2, 2020
                Resolved
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                Resolved

                I have purchased iphone 11 with hdfc credit card on 7th february 2020 from croma. As mentioned by hdfc i did not receive the cashback of 6000/-.
                Aug 7, 2021
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Dear Customer,

                We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                -Anay
                HDFC Bank Customer Assistance
                Dear Customer,

                We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                -Anay
                HDFC Bank Customer Assistance
                Dear Customer,

                We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                -Anay
                HDFC Bank Customer Assistance
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                  H
                  Harjee Khungar
                  Jul 2, 2020
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                  I had purchased iphone 11 with hdfc credit card which had an offer of 6000/- cashback within 120 days. However its been more than 150 days i have not received the cashback.
                  HDFC Bank customer support has been notified about the posted complaint.
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                    G
                    Gûña
                    Jul 2, 2020
                    Resolved
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                    Resolved

                    I have cancelled a order on amazon, i immediately got a msg from hdfc that

                    Ur transaction on hdfc bank debit/atm card ending xxx for rs. Xx.00 has been credited/reversed by payuind on[protected]:02:21:00

                    I checked the online statement and it is not credited into my account. I am scared as it's a large sum please help. Since it is a confirmation message from bank, i am assuming that the flipkart has done it's part. Will it ever get reflected in my account?
                    Aug 15, 2021
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Jul 02, 2020
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    I understand the inconvenience. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                    -Anay
                    HDFC Bank Customer Assistance
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                      J
                      Jagjeewan
                      Jul 2, 2020
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                      Address: Hdfc railway road

                      The name of my fasttag account is written wrong. Instead of my name my fathers name has been written. Please change my name on my fasttag account
                      HDFC Bank customer support has been notified about the posted complaint.
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                        A
                        Amitkjt10
                        Jul 2, 2020
                        Resolved
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                        Resolved

                        Hi, hdfc bank has hold 1484 amount from my bank account. I have salary account. Mu cust id is 20369064.
                        First of all it's hard to reach customer service because it takes a a lot of time and the ivr options are very difficult and tricky to navigate, after all the effort the customer service is not helpful.
                        Aug 13, 2021
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Jul 04, 2020
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        We are working on your concern vide Ref ID:[protected] and will revert to you within 4 working days.

                        -Nadia
                        HDFC Bank Customer Assistance
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                          V
                          Vivek Poonia
                          Jul 2, 2020
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                          Address: HDFC Bank LTD , Jindal Chowk Hisar-125001

                          Dear sir
                          My credit card running from hdfc bank, they deducted my rs 1500 and not provide the detail. Even i am not using this amount anywhere i ll write the mail also to her support team but no reply from bank side...

                          This type of incident happened me 2nd time
                          Plz support

                          Vivek kumar poonia.
                          HDFC Bank customer support has been notified about the posted complaint.
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                            Address: Gachibowli

                            I am working in a construction company where my company has provided me a bank account, branch at manikonda yesterday that is 01/07/2020 2262 rs is debited from my it shows it is pca d. I don't know why they have deducted and in transaction details it shows helprepcost.com, it is a fraud transaction i have not transfer any amount to any of the payment also i didn't got any of the message regarding money debited from my account.
                            Please help me out of this
                            Please consider my complain.
                            HDFC Bank customer support has been notified about the posted complaint.
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                              Theerjana
                              Jul 2, 2020
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                              Address: No:33/16 11 the street padi pudhu nagar Chennai -101

                              Amount deduction in my balance for every month this month 3000 will be deducted...
                              HDFC Bank customer support has been notified about the posted complaint.
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                                P
                                Pooja Chandani
                                Jul 1, 2020
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                                Address: [email protected]

                                I purchased an Iphone 11 on 14th Feb 2020 with a cashback offer of 6000, however I have still not received the cashback. Generally they say that the cashback comes at yhe time of 4th emi, however I have not yet received the same. In July I will be paying the 4 th emi instalment.
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  Ankusaini3
                                  Jul 1, 2020
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                                  I have bought my iphone11 on emi with hdfc bank credit card on 29/02/2020 from Imagine store at Elante mall in Chandigarh. As mentioned by hdfc bank (To receive cashback of 6000 within 120 days from the transactional month end) i haven’t received my cashback till now, it is more than 120 days. I have asked in store they said to check with bank. Kindly resolve this issue as soon as possible & credit the cashback amount. Thanks
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jul 02, 2020
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share with us your complete concern along with the required details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                                  -Anay
                                  HDFC Bank Customer Assistance
                                  Jul 02, 2020
                                  Updated by Ankusaini3
                                  Where I can find the reference number ? Kindly help
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                                    S
                                    Swaminathan Prabaharan
                                    Jul 1, 2020
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                                    Dear sir,

                                    I bought an iphone xr from poorvika mobiles, chrompet, chennai on feb 8th through my hdfc bank debit card emi option which promised to offer rs. 5000/- cashback within 120 days from the date of purchase. It has been 142 days and i still have not received the cash back from hdfc bank.
                                    HDFC Bank customer support has been notified about the posted complaint.
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                                      S
                                      Shivashankar P
                                      Jul 1, 2020
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                                      I Bought iphone xr on dec 2019, still the cash back is not received from the back side.

                                      loan number
                                      7361468
                                      HDFC Bank customer support has been notified about the posted complaint.
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                                        Akash Deore
                                        Jul 1, 2020
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                                        Address: Nashik , maharashtra

                                        Hello

                                        my account balance was -6500₹

                                        i deposited 6500₹ today, still it is showing funds on hold.

                                        mirevenue hold through gefu
                                        HDFC Bank customer support has been notified about the posted complaint.
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