HDFC Bank Complaints & Reviews

Dear Team,
On Aug 07 2020 around 9 pm transferred the amount 20000 to my beneficiary account after few seconds got the information as message the transaction incomplete due to time out issue. Still the amount is not refunded to my account. Raised complaints and informed personal banker and also registered the query. 20 days over even i didn't get the single information about my money. Please provide the information ASAP

I am a hdfc bank credit card holder. The bank has auto debited rs:1899 even though bank representative said there will be no deductions from my credit card ending with *17 on 18 july 2020. I m not interested about this service kindly cancel my membership and refund my debited amount of rs:1899 as soon as possible.

"nwd decchg 03-08-20 cardend", with this description from my account amount of rs. 29.50, rs. 27, rs. 29.50 was deducted on 18th august. Also my balance viewed as rs. -32. My account was a salary account. There should be no more extra deduction. But i suffer now. Please credit the amount deducted from my account.

Dear sir/maam,

In this current bill statement, the amount of 6222.23 (24/07/2020) rs has been charged..

So i want to know, what is this and why is it added in my current bill..

So please help me in this and send me clarification for further to associate with credit card services..

Attachment is attached for your reference..

Regards
Ch.Ashok naidu

My signature is mismatch when i try to change my mobile number.. How can i update my signature for change my credit card details..?

My. DP ID- IN301549
Demat Account no.[protected]. My customer ID 44651585 I am having salary account with hdfc gurgoan branch. Without my knowledge, they have created an demat account along with salary account. Last year they have charged 885 as a depositary charge for that. I called customer care and raised a complaint, but they are simply giving me the reasons not the solution. They have asked me to go to the bank directly for closure of demat so that i can get the refund. Even i walked to the nearest branch and submitted the letter, they failed to accept it and asked me to send a mail to [protected]@hdfcbank.com, but when i sent the mail, its not delivered since there is no email id existing. I don't know why the bank people is so irresponsible and cheating us by stealing our own money. I am going to transfer my salary account to other bank if this issue is not getting solved. Also i am going to suggest my company management and employees not to prefer hdfc account as a salary account.still this year also they charged Rs 826 dated 18 Aug 20 .Even i have closed my security account and demat account also I have sent email in month of July to [protected]@hdfc.com I didn't get any solution from bank if I not get my Refund I will close my salary account from Hdfc.
Regards..
Sumit

Cancellation of one assist membership
I am a hdfc bank credit card holder. The bank has auto debited rs. 1899/- from my credit card number ending with 1664 without my concern on date:20/08/2020. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1899.

Name: pavan k g
Mobile no: [protected]

Customer id[protected]
Branch: ashoknagar, chennai
Account type: salary account
The customer service is not able to give any info on this.
Why amount has been on hold in my account?
I have attached the statement for reference.

I am a hdfc bank credit card holder. The bank has auto debited rs. 1898/- from my credit card number ending with 9484 without my concern on date:13/08/2020. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1898/-

Name :- aaron kankipati
Credit card number ending :- 9484

I niladri from andaman. I paid online Rs 100/- the MV road tax for my vehicle at https://vahan.parivahan.gov.in web site on 19th August 2020 at 11.07 AM at hdfc payment gateway through my Google UPI app. During the transaction process the amount Rs 100/- is deducted from my bank account and after the amount successfully deducted from my UPI app but in the web site still showing the transaction is pending not reflected in the web site. My bank reference number is[protected] dated 19 th August 2020 at 11.10 am (screenshot) . In the website showing the transaction is pending at payment gateway end for verification. The amount has been deducted but I didn't get my road tax payment yet. Please see this issue and refund the deducted amount as soon as possible. please check and verify my transaction for the same and refund my amount.

NILADRI SANDHUKHAN
PORT BLAIR

I had opened a digital account on 24 May and completed the full KYC on 7 August but did not receive the welcome kit till now. Bank manger is also not giving any answer. I also called him and massege too. Customer ID[protected]

I have taken auto loan from hdfc bank.
My amt of ecs is 5481 rs.
The date of ecs is date 5 of every month.
But unfortunately if you are unable to pay the loan on the same date they make the ecs transaction 4 to 5 times in a month
Result in increase of bounce charge

In three to four month i have bank balance with minus. Of rs nearly 5000
This amt is of only the abounce of ecs amt

Of once the ecs is bounce then whey are the bank is presenting chq again and again
They should call me and take my payment from me if i have failed to make payment at the time of ecs

Till date 5000 rs of chq bounce has been deducted from my ac
Plz provide me solution

1 am holding hdfc credit card which no. Is [protected]. And want to change the contact details (Mobile no) however my letter got rejected because of signature mismatch but i apply credit card through netbanking and noone come here for signature verification.. So kindly show me the way that how can i change my mobile no. If my signature is mismatch..?

Complainant - naresh goel
Relationship to me - father

I am writing here since i am fed up with hdfc bank. They have been repeatedly financially harrassing me.

Every year, they would find a new way to charge me without taking my consent. Last year they upgraded my debit card and then charged more. When i told that i did not give consent, they downgraded my debit card and but did not refund the charges.

Last month they charged me rs 1000 + gst for a credit card that i have not even received.
I called customer care numerous times and explained the issue. They directed me to drop an email at customerservices. [protected]@hdfcbank.com. I wrote multiple mails from them. It has been more than a month but still no response. The only response i got was that they called me and said that i will receive a callback in few days.

Then later i even filed complaint using hdfc portal. I received a call from hdfc agent and she asked me to visit hdfc bank branch. Again, when i go to hdfc branch, they say that they don't know anything about it and i need to get in touch with customer care.

It seems like they are taking me in for a loop. Please help me find a solution for this. I can;t keep paying unfair charges like these.

There's a huge deduction from my account in last 7-8 months showing Mirevenue hold through GEFU. When asked they said there's an outstanding amount for your account and they are still doing the same every month. Around 2k has been debited every moth from my account. What kind of outstanding amount they are taking about. It doesn't even shoe in the bank statement. They're literally looting people with this trick. Kindly help.
My account number is [protected]
IFSC code HDFC0003632

Please take an appropriate action as they're not providing any reason or proof of what outstanding amount they are talking about.

Hi bank,
I urgently need of my amount and you have hold the amount I need my amount please give it back.
To my account.

HDFC Bank
NAME : Akash Singh
A/c no. [protected]
IFSC CODE : HDFC0000930
Kindly refund this as soon as possible.

Regards

Akash Singh Chauhan
Mobile no. [protected]

Pkeasr send edc roll for hdfc edc machine

tid no 41251473
41251474
Haryana Tourism wine shop hero honda chowk jaipur side Gurgaon
Mobile no [protected]
I have given msg for 7 times . The bank send only 2 rolls while we use 2 roll daily.
You are requested to kindly send 100 rolls immediately

Sir,

I have a hdfc bank loan with loan account number 56955974. On 27 march 2020 i got a call from phone banker to recovery of bounce charges for which i have provided all details about these were not because of my fault same was fault of there hdfc loan branches bhiwani. After alot of discussion, we agreed on payment of 70% of charges and remaining would be waive off. I have paid same charges on 27.03.2020.
On 17.07.2020 same charges is recovered from my bank account.
I have called mr. Munish loan executive janakpuri branch hdfc. He said us this fault is because o[censored]s but same can not be refund. I have all recordings with your phone bankers. I have made three time online mail complaint as well and same is not resolved till now and no one called till now for this issue.

The hdfc bank has put a hold on my funds of rupees 1158.89as mi revenue hold through gefu, ac number is
Account number: [protected]
Ifsc: hdfc0000031
Branch: Trichy Road Coimbatore

though im using 0 balance salary/savings account

The customer service is not able to give any info on this.
First of all it's hard to reach customer service because it takes a alot of time and the ivr options are very difficult and tricky to navigate, after all the effort the customer service is not helpful

I made a hotel booking on the 5th august 2020 for accommodation at royal orchid metropole mysore, check in on 13th august for a duration of one night by accessing secure. Agoda.com website, selecting visa / master card in the drop down menu and providing all details of my name, hdfc credit card number complete with cvv number for a booking with free cancellation option. Thereafter i did get a message alert at 4.59pm from hdfcbank providing an otp 487600 for a transaction of rs.2147.95 at paytm app on card ending 5013 valid till 17:02:10 hrs.
Immediately on my authorising the transaction with the otp, i got another message alert from hdfcbank stating that i have spent rs. 2147.95 on credit card xx5013 at playgoogle1121386. Initially i did not consider any diversion of my payment, but realised that it was so as i never got any booking confirmation id from agoda.com even the next day. I tried to cancel the booking but was unsuccessful due to the absence of any booking id. Contacting agoda.com customer service got me a response that there was no booking in my name or reference to my email.
I have taken up the matter again with hdfc bank but they are stressing the point that i have initiated the transaction, and are asking for a email / letter on agoda.com letterhead that they have not received any payment with respect to my booking. It is surprising that though hdfcbank has already acknowledged that payment was effected to playgoogle1121386 there seems yo be a great deal of reluctance in accepting that the payment has been diverted by paytm app. Furthermore it is surprising to note that a similar diversion of funds has happened in the recent past, to be precise a debit card of one mr. Sundarapandian was divested of funds to the extent of rs.8457.00 on 29/09/2018 and the amount was transferred to playgoogle1121386 which is an identical beneficiary.
I took the action of blocking my card the next day and have been charged rs100.00 for replacing my card. Had i not taken this action, my credit card would have been a target for further diversions as the cvv number was already known.
I therefore feel that the personnel in either hdfc and paytm or in both have colluded to continue the cyber crime which was carried out almost two years ago. Yet hdfc has not been able to address the lapses in their systems.
I require a refund of the amount debited as there was a deficiency in service in respect of the fund transfer, and it is a repeat occurrence as far as hdfcbank is concerned.