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HDFC Bank Complaints & Reviews

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Updated: May 26, 2026
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HDFC Bank reviews & complaints page 387

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S
shalini Ramkumar
Jul 1, 2020
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Address: 119/54, Sasthri nagar, Sirumugai Road, Karamadai, coimbatore - 641104, Tamil Nadu

Hello, i wanted to address my concern that hdfc bank's credit card division has debited my salary account for rupees5300 # 501003*56162 without my authorisation on 30th june 2020. I dont have any credit card dues or any emi dues. But bank debited the amount from my account. This is very bad that bank access my account without my permission. I want my cash to be credited to my salary account. My customer id is[protected]. I tried many times to contact the customer care but they are not connecting the call.
HDFC Bank customer support has been notified about the posted complaint.
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    Shivam Bhargav
    Jul 1, 2020
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    I have bought apple ipad 7th gen from apple store on 25th feb usung hdfc debit card and a cashback of 3000 is to credited within 120 days and now its been more than 120 days so how can i get my cashback
    HDFC Bank customer support has been notified about the posted complaint.
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      Bitoo.prk
      Jun 30, 2020
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      I have bought my iphone xr on dc emi with hdfc bank debit card on 01/03/2020 by in jaipur with swiping my card on shop. As mentioned by hdfc bank (To receive cashback of 5000 within 120 days from the transactional month end) i haven’t received my cashback till now, it is 120th day today. I have asked to shopkeeper, they said to check with bank. Hope this issue gets resolved and cashback will be credited as soon as possible.
      HDFC Bank customer support has been notified about the posted complaint.
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        Arvinder
        Jun 30, 2020
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        I purchased a samsung refrigerator with payment through hdfc. My total cashback amount was 1848 but received only 1200. Now samsung representative told to takeup with hdfc bank, but they not respond. Kindly resolve.
        HDFC Bank customer support has been notified about the posted complaint.
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          Anjali gupta007
          Jun 30, 2020
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          Hi,
          My moratorium got activated by itself and i have been trying to deactivate this for last 2 months by reaching hdfc via mail and calls but they are not responding to my calls or mails.
          I am not going to pay any interest on my card since this is hdfc fault and not mine. I have been trying everything from my side to close this. Please help to resolve this issue.
          HDFC Bank customer support has been notified about the posted complaint.
          Jul 16, 2020
          Updated by Anjali gupta007
          I haven't received any update from Bank. Please help
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            divyageorge34
            Jun 30, 2020
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            [Resolved] HDFC Bank — MI revenue hold through gefu

            1 Review
            India
            divyageorge34 on Jun 20, 2020

            The hdfc bank has put a hold on my funds of rupees 589.40 as mi revenue hold through gefu,
            Branch: sarita vihar
            Account type: salary account
            The customer service is not able to give any info on this.
            First of all it's hard to reach customer service because it takes a a lot of time and the ivr options are very difficult and tricky to navigate, after all the effort the customer service is not helpful.
            HDFC Bank customer support has been notified about the posted complaint.
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              HemantDalia
              Jun 30, 2020
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              Car didn't move an inch on 30th june and you charged me 345 for what? Nothing.

              I did travel on 28 june and I was charged right for it.

              I will need a refund of 345₹
              HDFC Bank customer support has been notified about the posted complaint.
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                Sankyrao0600
                Jun 30, 2020
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                Dear Sir/Mam
                In my fastag adjustment entry was deducting continually please resolve this issue as soon as possible. And refund my balance...
                HDFC Bank customer support has been notified about the posted complaint.
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                  Gopal Walhe
                  Jun 30, 2020
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                  I have checked last week and there was no bill genenrated on mseb
                  I want to stop bill this months but there is no any notification come from hdfc and bill paid
                  Biller name: mseb
                  Consumer number:[protected]
                  Billing unit: 5550
                  Processing cycle: 03

                  Due date: 8th july 2020
                  Bill amount (Rs ps): 4740.00
                  Pay amount (Rs ps): 4740.00
                  Pay date: 30th june 2020
                  Transaction id: txhc85683618
                  HDFC Bank customer support has been notified about the posted complaint.
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                    S
                    suraiya fathima
                    Jun 30, 2020
                    Resolved
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                    Resolved

                    Hdfc account delete it from bank bazaar...
                    Aug 8, 2021
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Dear Customer,

                    We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                    -Anay
                    HDFC Bank Customer Assistance
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                      Bumba saha
                      Jun 30, 2020
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                      Resolved

                      Address: Bangalore

                      The hdfc bank has put a hold on my funds of rupees 3523.0 as mi revenue hold through gefu, account details is
                      Account number: [protected]
                      Ifsc: hdfc0000833
                      Branch: agra lake, bangalore
                      Account type: salary account
                      The customer service is not able to give any info on this.
                      First of all it's hard to reach customer service because it takes a a lot of time and the ivr options are very difficult and tricky to navigate, after all the effort the customer service is not helpful.
                      Aug 7, 2021
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Jun 30, 2020
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      I understand the inconvenience. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                      -Anay
                      HDFC Bank Customer Assistance
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                        S
                        Santosh Webis
                        Jun 30, 2020
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                        I have a problem with credit card recently i made a payment of 16k in june due to 4days of delay payment they charged me total 1000/- finance charges and late fee could you please waive it of bcz this is first it done from my end due to auto not there it got delayed

                        Please approve for the same as early as possible.

                        Regards
                        Santosh
                        [protected]-[protected]
                        HDFC Bank customer support has been notified about the posted complaint.
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                          pranavd42
                          Jun 30, 2020
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                          New complain as no action was taken for previous complain (Posted 7+ days back).

                          Purchased apple 5 series watch on 19th feb '20 (In poorvika, phoenix marketcity, bangalore) using my hdfc dc, which provided a 4000 cashback within 120 days via 6 months no cost emi option.

                          It's been more than 120 days and the cashback has not yet been credited.

                          Secondly, the first month's emi has reduced 500 rupees more than the amount which should be deducted, i'm not sure why as my account had enough money for the transaction.

                          Been trying to reach the cc, and the call gets auto disconnected after awhile without reaching any personal.
                          HDFC Bank customer support has been notified about the posted complaint.
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                            M
                            Muthulakshmikalai
                            from Chennai, Tamil Nadu
                            Jun 30, 2020
                            Resolved
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                            Resolved

                            I made a transaction via google pay but the same was debited from my account whereas not credited in the recipients account and the number of rupees rs.500 is not yet refunded to me as well.
                            The amount transaction was made on 30 june 2020 and usually google pay transaction will end in a minute now its not done even more than an hour.
                            I have tried contacting the google pay customer care as well as hdfc bank customer care but no use. Even bank customer care also not connecting and giving solution.
                            Please extend your valuable support. Other transaction proof attached as a image.
                            Upi transaction id:

                            [protected]

                            Google pay transaction id:
                            Cicagkcp_ejgeq
                            Apr 15, 2024
                            Complaint marked as Resolved 
                            Closing this case and i dont remember this case history
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Jul 02, 2020
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern along with the details of the transaction. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                            -Team MobileBanking
                            HDFC Bank Customer Assistance
                            Jul 02, 2020
                            Updated by Muthulakshmikalai
                            When will get my money back..status remains same and no improvement!!!
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                              NPatel88
                              Jun 30, 2020
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                              I have bought an iphone11 pro with hdfc credit card on 18/02/2020 in ahmedabad. As mentioned by hdfc (To receive a cashback of 6000 within 120 days from the date of transaction) i haven’t received my cashback till now. I hope this issue gets resolved and cashback will be credited as soon as possible.
                              Dear Customer,

                              Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share with us your complete concern along with the required details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                              -Anay
                              HDFC Bank Customer Assistance
                              NPatel88's [Complaint's author] reply, Jul 1, 2020
                              Dear Anay,

                              I cannot see the Reference Number...Please provide it in DM.
                              NPatel88's [Complaint's author] reply, Jul 8, 2020
                              Hello Anay,

                              Can you send me the reference number???
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                                Auto Window
                                Jun 30, 2020
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                                I have to reset my net-banking pin. There are 2 options :

                                1) registered number + debit card — i can't use this because i have the debit card, but i have not created it's otp (By that green otp method)

                                2) registered number + e-mail : now the problem is 3 digit otp comes to the registered number but the email never arrives, i dunno why is it happening.

                                Ps: this used to work earlier, i have had reset my ipin by this method twice earlier.
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  Ratika bhatia
                                  Jun 30, 2020
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                                  Address: Gurugram

                                  I purchased electronics from “sargam electronics-gurugram, ” in october 2019. At the time of purchase i was told that there is the scheme of 15% cash back on hdfc credit cards and additional 10% on bajaj finance cards in association with hdfc bank. Cash back was supposed to be received within 90 days from the date of first emi debit. It’s been almost 8 months no cash-back has been received on my purchased amount. I called hdfc customer care several times and was given one complaint reference number and was told that give them 07 working days i request you to kindly provide me the cash back.

                                  Ratika bhatia
                                  HDFC Bank customer support has been notified about the posted complaint.
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                                    Aashita Chahar
                                    Jun 30, 2020
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                                    I purchased a mac book in february2020 with a cash back offer of 6000 after 120 days. It's been more than 120 days but i haven't received a cash back yet.
                                    When will i receive my cash back?
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Please resolve my issue.
                                    When will I get my cash back?
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                                      snjeevdhanbad123
                                      Jun 29, 2020
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                                      Address: Kaushalay Apartment Third floor, Flat no. 2B, Babudih , Dhanbad jharkhand

                                      Dear sir

                                      My name is sanjeev shashank resident of dhanbad, jahrkhand. I availed a consumer loan purchased an oled tv. The loan account is having an outstanding of rs. 65, 000/-.in the month of dec i suffered a serious illness of infection in my kidney, due to sugar patient having type 2 diabitic. This put me in serious financial crunch in getting the treatment. By that time lockdown in the country came and during this period i lost my job. Which again put me deep trouble. After the lockdown perhaps in the month of june 16 th mr. Ratan visited me and warned me softly about the payments. I requested him with all my details, he took a selfie with me also and said we have closing on 30th june so keep the money without taking any note of my illness and problem. On 29th june two personal from hdfc recovery agency visited my house by 8:30 pm, and demanded money again i requested them for time they rang up to mr. Ratan on telephone mr. Ratan threatened me with harsh word to keep money with me, and asked me to arrange from any sources, he even said me sell your wife and pay me. By 30th june 12 we are coming for the payment if not then whosoever will be at the house will face physical assault as well as spoil your dignity and prestige in the society.
                                      Sir, myself and my family is in trouble on the threatening received from your ratan and recovery associates. We need hlep.
                                      Sir, i have regained my job, and its committed that i will close the account within two months and will never turn up to hdfc bank for any reason in rest of my life. Sir todays incident has forced me to lodge a complain otherwise i would not have gone for this. Hope will be helped.
                                      Regards,
                                      Sanjeev shashank
                                      [protected]
                                      [protected] (Wife contact no.)
                                      The bank is located at dhanbad, bank more jharkhand
                                      HDFC Bank customer support has been notified about the posted complaint.
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                                        salim.khan25
                                        Jun 29, 2020
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                                        I was transferring 25k using imps. Money is deducted from my account however, same is not credited to beneficiary's account. I received a message that says your imps transaction is timed-out. There is no way to reach out to hdfc. I have tried creating service requests multiple time but did not receive a response. I want this to be looked at asap.
                                        HDFC Bank customer support has been notified about the posted complaint.
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