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HDFC Bank Complaints & Reviews

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Updated: Oct 4, 2026
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HDFC Bank reviews & complaints page 387

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H
hdfc_bank_user
Aug 20, 2020
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Address: Pune

Hdfc bank is debiting unnecessary charges from my account i have a personel loan and I pay my EMI everytime on time and this time I have applied for mortarium, and it has started debitting my EMI from my account. Now suddenly it has charged me loan manual charge i.e. twice my one month EMI. Please resolve this at the earliest.
HDFC Bank customer support has been notified about the posted complaint.
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    zshameel
    Aug 20, 2020
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    Application reference no. is HR[protected]
    Application Date: 13/08/2020

    Unable to track status. There is no web form to check status. Toll free number is not working.
    HDFC Bank customer support has been notified about the posted complaint.
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      nikhil chintu
      Aug 19, 2020
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      The hdfc bank has put a hold on my funds of rupees 585.50 as mi revenue hold through gefu, account details is
      Account number: [protected]
      Ifsc: hdfc0003058
      Branch: kondagattu branch karimnagar
      Account type: savings account
      The customer service is not able to give any info on this.
      First of all it's hard to reach customer service because it takes a a lot of time and the ivr options are very difficult and tricky to navigate, after all the effort the customer service is not helpful.
      HDFC Bank customer support has been notified about the posted complaint.
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        Akkiex007
        Aug 19, 2020
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        HDFC Bank has put a hold on my funds of rupees 588.07 as MI Revenue hold through GEFU,

        Account Details below :
        Account number:[[protected]]
        IFSC: HDFC0001897
        Branch: Noida
        Account type: Salary Account

        The customer service is not able to give any info on this.
        First of all it's hard to reach customer service because it takes a a lot of time and the IVR options are very difficult and tricky to navigate, after all the effort the customer service is not helpful.
        HDFC Bank customer support has been notified about the posted complaint.
        Aug 24, 2020
        Updated by Akkiex007
        No update from HDFC till now
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          S
          subodhg
          Aug 19, 2020
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          Address: NAVAL BASE KOCHI, NORA ADMIN OFFICE, KATARI BAGH,KOCHI 682004, KERALA

          Respected sir,
          i am subodh kumar gupta, serve in the indian navy now posted at kerala. While i was in goa i have take a credit card from hdfc bank and catd limit was 80, 000.00 rs. That time i have spent all limit. Some time i have not make any payment of my card pending and one of hdfc bank personne call me and told me for payment. That time i want to close my credit card and settle the all oustanding amount. That time he (hdfc executive) told me to pay 54, 000 rs for settlement. I pay the settlement amount but not received any slip or acknowledgement papaer from banl.
          Detail of card and all payment as follows:-
          card no -- [protected]
          valid upto -- 03/18
          payment details --
          27 november 2018 26, 000 transaction id[protected]
          27 november 2018 15, 000 transaction id[protected]
          30 november 2018 14, 000 transaction id[protected]

          in view of the above, it is requested to settle my amount as told that time and issue me a noc at an earliest.

          Thanking you
          HDFC Bank customer support has been notified about the posted complaint.
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            Y
            Yasir Ahmed
            from Kottapalli, Telangana
            Aug 19, 2020
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            Address: Jagtial 505327

            1 month back i have opened an savings account in HDFC bank but on 14th August i have been charged 590 rs for issuance of debit card even i did not get informed through message. Any bank does not charge for ATM for the very first time. But why i have been charged. Please solve my issue
            HDFC Bank customer support has been notified about the posted complaint.
            Dear Customer,

            Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details. Please mention reference number TT[protected] for us to promptly respond to you via email.

            -Bejoy
            HDFC Bank Customer Assistance
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              I
              Irshadu
              Aug 19, 2020
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              As I'm IRSHAD K
              MY account has debiting through ACH charges everymonth 589rs, and Mi revenue is keep my funds hold through GEFU, , , already I complained once there no answer from customer care and bank, , again this month has been debited my amount and kept in hold 1137.14rs and also to reach customer care its very hard, , so please resolve my issue atleast this time I hope...
              HDFC Bank customer support has been notified about the posted complaint.
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                G
                Ganapathi Veldi
                Aug 19, 2020
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                I'm using HDFC CREDIT CARD SINCE LAST2 YEAR CARD NUMBER ENDING with 5**8.My account is activated with ONE ASSIST MFEE and charged Amount Rs.1899 with out my knowledge. I want to cancel the unauthorized plan against my Card, and also credit my money in my credit card which you have deducted in my credit card account.

                Also this is unfair that you cannot deduct the amount from the credit card without prior notice through call/message.
                And HDFC Bank also has to recheck this issue with the Auto Payment modes.

                So request you to please cancel this activation against my credit card, and refund my money also.

                Regards,
                V. Ganapathi
                [protected]
                HDFC Bank customer support has been notified about the posted complaint.
                Dear V Ganapathi, We regret the inconvenience caused and shall surely assist you with the refund. Kindly share your Membership Details or registered contact number on this link: http://survey.webengage.com/ws/~1qq44ps or you can also DM us or Inbox us the same on Twitter and Facebook respectively for quick assistance - Nitesh, Team OneAssist.
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                  R
                  Roopana T
                  Aug 19, 2020
                  Resolved
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                  Address: Mahadevpura

                  Wish i could rate a big 0 for this bank. horrible service and not customer friendly. lot of charges for everything. moreover the Mahadevpura branch is the worst, the staff there don't even look at the customer and talk or no courtesy.
                  Aug 6, 2021
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Aug 19, 2020
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  We have shared your comment with the concerned team and our officials will get in touch with you at the earliest. We request your patience in the interim.

                  -Nadia
                  HDFC Bank Customer Assistance
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                    9
                    99neer
                    Aug 19, 2020
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                    Address: HDFC bank Credit card

                    Respected sir, The credit card company has been charged me two times. First at the name of the loan processing fee and second at the name of the pre closer charge. In MOST IMPORTANT TERMS & CONDITIONS voucher, they (HDFC bank Credit card company) have written loan processing fee and pre closer charge fee is rs 700 (Please find attachment MOST IMPORTANT TERMS & CONDITIONS see page 3 table row 7). Like this, they have taken other charges also. Kindly return my extra amount which bank has been taken from me. The detail of the loan which I have taken is given below. Account number 36871701 Loan type INSTRA loan Loan Amount Rs. 67500 Tenure 12 month Moreover, with a humble request, I want to know how many more months required to solve my grievances because I have not received any acceptable solution of my grievances to up to till date. Thanking you
                    HDFC Bank customer support has been notified about the posted complaint.
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                      P
                      priyanka@1709
                      Aug 19, 2020
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                      Resolved

                      Address: 306, sharp bhawan, azadpur, delhi-110033

                      Sir Mere pass ek din call aaya Hdfc Bank Loan se mene loan ke liye apply kr diya unhone aapko policy ke against loan milega mene kaha ok waha policy ke apply kr diya policy 30000/- ki policy krwayi mene thirty thousand ki policy krwali fir unhone penalty ka bol kr 11000/- or liye ye bol kr ki unke meri file pending me ho gyi thi aage se seniors se policy amount bda diya mene wo bhi dediye but uske bad unhone kaha one week me apka loan amount apke account me aajayega but aaj 10 mahine ho gye sir please meri help kro. mere pass account detail h jis account me kiya tha and policy number bhi hai
                      My contact No. [protected]
                      Aug 10, 2021
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Aug 19, 2020
                      Updated by priyanka@1709
                      meri abhi is complaint ke regarding ek hdfc ke sir se bt ho rhi h unka number hai [protected]
                      Verified Support
                      Aug 19, 2020
                      HDFC Bank Customer Care's response
                      Hi,

                      Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                      -Anay
                      HDFC Bank Customer Assistance
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                        S
                        Souptik pal
                        Aug 19, 2020
                        Resolved
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                        Resolved

                        HDFC Bank HDFC BANK worst bank worst services
                        You mislead the customer and do fake promises to get them onboard and when it comes to implement them you have zero credibility.

                        I ll make sure to drag higher authorities of #hdfcbank here and spread the word on all consumer forums untill I get the solution to what you have done to me.

                        Effort, time and harassment you guys have caused to me is unrepairable.
                        Aug 10, 2021
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Aug 19, 2020
                        HDFC Bank Customer Care's response
                        Dear customer,

                        We can help you with that. Please click on https://bit.ly/2Lzhyn3 to submit the offer availed details along with the complete concern. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                        -Anay
                        HDFC Bank Customer Assistance
                        I try to contact woth hdfc bank sevarel time but they are not replying my reference no is[protected].please took at this matter.even no one replied on my massenger.
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                          S
                          Shabari Shabu
                          Aug 19, 2020
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                          Address: Begepalli , village , Hosur taluk

                          I received a payment due for next month, , that I need to pay for one assist fee,

                          Really i no need this one assist membership,
                          Please deactivate the one assist membership today itself, , , ,

                          Please do it immediately and save the money
                          HDFC Bank customer support has been notified about the posted complaint.
                          Aug 19, 2020
                          Updated by Shabari Shabu
                          Please deactivate my one assit membership, ,

                          Dear Shabari, We regret the inconvenience caused and shall surely assist you with the refund. Kindly share your Membership Details or registered contact number on this link: http://survey.webengage.com/ws/~1qq44ps or you can also DM us or Inbox us the same on Twitter and Facebook respectively for quick assistance - Nitesh, Team OneAssist.
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                            L
                            lkkjhg
                            Aug 19, 2020
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                            Address: #404, Siri Lotus Appartment, 3rd Floor,near Uttarahalli Main Road, Behind Karnataka Bank

                            Hdfc life policy no:20854661
                            Deposited amount:310, 000 approx including gst

                            Today i am fighting for 210, 000 which hdfc life refuses to pay. We go to agents as we are lay mans and do not understand banking the technologies, but if agents give us wrong information we are trapped.

                            I had clearly asked the agent on what is the risk of terminating the policy in between, the only answer was there is no risk, you get back your money without the interest and gst amount..

                            Now i am in a family emergency where i need my deposited money, they say i have to pay 70% penalty on the deposited amount.

                            If this would have been told me before signing the papers i would have never signed the papers. The agent never told me about this penalty. I badly need by deposited money of 3 lakhs now and not in the position to pay 1.53 ongoing.

                            I feel deceived here where today i am stuck, the back refuses to pay back my money. I had actually asked for a plan that has no termination risks. They trapped me, by not giving me proper instructions
                            HDFC Bank customer support has been notified about the posted complaint.
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                              K
                              Kavithesh Gowda
                              Aug 18, 2020
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                              Hi sir /madam, i took i phone 11 on 4-march -2020 at mantri square imagine, 6000 cash back as to credit back, but till now i didn't received any cash please do the needfull
                              HDFC Bank customer support has been notified about the posted complaint.
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                                A
                                Arch@d
                                from Mumbai, Maharashtra
                                Aug 18, 2020
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                                Three transaction of rs. 485.37, 602 and 698 was reversed by amazon 14th July 2020 but amount is not credited in my bank account. Transaction was done through hdfc debit card. Received the messages copied below from the bank on my registered mobile number but the amount is still not reflecting in my account.

                                Ur transaction on HDFC Bank DEBIT/ATM Card ending 4248 for Rs. 485.37 has been credited/reversed by AMAZON on[protected]:14:05:31

                                Ur transaction on HDFC Bank DEBIT/ATM Card ending 4248 for Rs. 698.00 has been credited/reversed by AMAZON on[protected]:14:05:01

                                Ur transaction on HDFC Bank DEBIT/ATM Card ending 4248 for Rs. 602.00 has been credited/reversed by AMAZON on[protected]:05:21:19

                                I have attached a screenshots of the messages that i got from hdfc bank after the transaction was reversed, but the amount hasn't been credited yet.
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Aug 19, 2020
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                Sorry to hear about your experience. We'd like to help you resolve this at the earliest. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the transaction details for us to help you with the solution.

                                -Anay
                                HDFC Bank Customer Assistance
                                Aug 19, 2020
                                Updated by Arch@d
                                The link you shared is not accepting 'TT[protected]' as a reference number. pls check the image attached.

                                Also on the same link I sent a complaint on 21th of july mentioning all the transaction details and got an automated reply saying will get a response in 12-14 days but it's been a month and i haven't got any response (Image attached).

                                Aug 24, 2020
                                Updated by Arch@d
                                Awaiting the response.
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                                  A
                                  asshankar
                                  from Bengaluru, Karnataka
                                  Aug 18, 2020
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                                  Every month credit card bill total amount not tally with charges

                                  Actual total amount=2, 453.19 rs

                                  In statement total bill mentioned: 3, 195 rs

                                  The difference is 741.81rs they not mentioned

                                  Customer care not picked

                                  My mobile number is [protected]
                                  HDFC Bank customer support has been notified about the posted complaint.
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                                    K
                                    Ketan2605
                                    Aug 18, 2020
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                                    The hdfc bank has put a hold on my funds of rupees 524.24 as mi revenue hold through gefu, account details is
                                    Account number: [[protected]]
                                    Account type: salary account
                                    I need clear details about hold fund and release the same
                                    The customer service is not able to give any info on this.
                                    First of all it's hard to reach customer service because it takes a a lot of time and the ivr options are very difficult and tricky to navigate, after all the effort the customer service is not helpful.
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    I am a senior citizen account, but no proper information regarding to correspond with the branch manager. But too much harassment. Decided to close my all accounts. For information to other customers
                                    For simple reasons holding the balance amount in the SB accounts. It happens once in awhile unable to pay any EMI instalment, for which double the amount are holding.
                                    I don't know why mi revenue gefu hold of 1938 rs, please resolve my issue...

                                    Kindly request you to work on this issue and resolve soon as possible.

                                    Thanks..
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                                      S
                                      Sakthivel SURSVS
                                      Aug 18, 2020
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                                      My name is sakthivel and i had ordered vega helmet of rs.964 in amazon on[protected] and after[protected] i returned this order due to personal reason. And on[protected]
                                      Amazon initiated the amount to my card but i still didn't get the money. Amazon sent this reference number[protected]
                                      And told me to fill charge dispute form but indian hdfc bank doesn't have such policy. So
                                      Please kindly respond to this complaint it's very urgent.
                                      Thanks you sir
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Aug 27, 2020
                                      Updated by Sakthivel SURSVS
                                      What happen Still no update received almost 10 days gone.
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                                        dheeraj194
                                        Aug 18, 2020
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                                        I mistakenly paid into a wrong HDFC credit card and I contacted the Hdfc customer care through mail. They also asked for my bank statement for the transaction but still have not responded to it for more than 2 months. Its been a total of 6 months and I haven't been able to get my issue resolved. Please respond to it as soon as possible.
                                        HDFC Bank customer support has been notified about the posted complaint.
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