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HDFC Bank Complaints & Reviews

2.9
Updated: Dec 16, 2025
Complaints 32890
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18416
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HDFC Bank reviews & complaints page 391

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A
AnkitDutta02
Jun 20, 2020
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This is to inform you that my refund of rs. 5939 was processed from yatra to my hdfc account on 3rd june, 2020.
Yatra reference no:[protected]
Bank transaction id: [protected]

It's been above 2 weeks but the refund was not credited to my account.

The refund reference number (Arn/rrn) for this transaction is 74056630152015160644973.

Tried to contact hdfc customer care for several times but no go. This is the second time i am sending the mail.
Please let me know the refund status and when the money will get credited.

Please reach out to me urgently.
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    M
    mohantymihirranjan79
    Jun 20, 2020
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    Resolved

    Cancellation of one assist membership
    I am a hdfc bank credit card holder. The bank has auto debited rs. 2999/- from my credit card number ending with 9527 without my concern on date:22/05/2020. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.2999/-

    Mihir ranjan mohanty
    Mobile: [protected]
    Transaction date 22/05/2020
    Aug 6, 2021
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Dear Customer, Please provide the details asked on the link http://survey.webengage.com/ws/~1qq44ps and our team shall cancel the plan and refund the amount - Nitesh, Team OneAssist
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      A
      Aslam Basha M
      Jun 20, 2020
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      Hi team,
      My saving account is in minus value if rs.4712/-. I have paid my due amount regularly but why is the amount reflecting in minus.
      Wanted to know if i debit certain amount in hdfc savings bank a/c will there be any deduction of rs.4712/-. Or is this any interest charges. Kindly clarify me on this.
      A/c no: [protected]
      Name: aslam basha m.
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        J
        jd6788
        Jun 20, 2020
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        Address: Worli mumbai

        I am blanking with hdfc since 2009 but this is really shocking that during such a clerical time during lockdown. Hdfc have hold ₹1159/- from my account. That also without any intimation. (What is mirevenu i don't want any such services from bank)
        I request to release ₹1159/- to my account immediately.

        Customer id 33778150
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          D
          dubbanani
          Jun 20, 2020
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          As pf withdrawal
          HDFC Bank customer support has been notified about the posted complaint.
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            dubbanani
            Jun 20, 2020
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            Ad for pf withdrawal
            HDFC Bank customer support has been notified about the posted complaint.
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              G
              gauravagarwal398
              Jun 19, 2020
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              I have a personal loan with Kotak Bank, for which the EMI is auto debited from my HDFC account. Even after applying for EMI Moratorium, Kotak bank tried to charge my account for the EMI, which, due to insufficient balance, bounced. This not only charged me Debit Return Charges but have also made my bank balance as negative. The amounts were charged in the month of April and in June.

              HDFC says to contact Kotak as they tried to charge the EMI. Kotak says to contact HDFC as the return fee was charged by them and HDFC would refund it. I’m just being tossed from one bank to another.

              I have emailed several times; (HBL[protected], HBL[protected], HBL[protected], HBL[protected]; none of them is a valid reference number when I try to enter it online), but have received no positive response.

              Please do look into it. Please call me on [protected] or give me a number to call. And if you cannot refund the charges, do let me know so that I can take further actions. I’m tired to emailing again and again.
              HDFC Bank customer support has been notified about the posted complaint.
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                dubbanani
                Jun 19, 2020
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                As pf properses withdrawal
                HDFC Bank customer support has been notified about the posted complaint.
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                  dubbanani
                  Jun 19, 2020
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                  As my pf withdrawal process
                  HDFC Bank customer support has been notified about the posted complaint.
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                    N
                    Naman gangwal
                    Jun 19, 2020
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                    I have bought my iphone11 with hdfc bank credit card on 26/01/2020 from Apple store jaipur. As mentioned by hdfc bank (To receive cashback of 6000 within 120 days from the transactional month end) i haven’t received my cashback till now, it is more than 120 days. Txn ID :[protected]. Hope this issue gets resolved and cashback will be credited as soon as possible.
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                      A
                      ankurpathak.ap
                      from Pune, Maharashtra
                      Jun 19, 2020
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                      Address: Pathare Wasti Lohegaon

                      I am already customer of hdfc bank and my customer id is[protected]. One of your employee took the check of 5 lakhs from me to open my impiria account. The amount is debited from my indusind account. But this amount is not credited under my customer id and imperia account is also not visible. Please solve my complain as its too long. Else i will register fir of 420 with nearest police station.
                      HDFC Bank customer support has been notified about the posted complaint.
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                        Rajesh Kapoor560
                        Jun 19, 2020
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                        Address: lucknow

                        Rs.199 spent via credit card at amazon1258399 on[protected]:23:21:33without pin/otp
                        HDFC Bank customer support has been notified about the posted complaint.
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                          S
                          sanketh.v
                          Jun 19, 2020
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                          I received an call from your hdfc agent for a durable loan and that agent told my details of the loan and took the payment to there personnel account no.

                          I am sure its the hdfc recovery team.

                          After fews days the mobile is switch this took place in april so i waited for the response from them as they said it will credited back to my account.

                          I have made the transaction on phonepe and i have details of the person who called me with account no. And other information.
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Jun 20, 2020
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          We have reviewed your comments expressed and request you to contact our debt management executives at[protected] or write to us at: PriorityRedressalRPM.[protected]@hdfcbank.com to enable us to assist you.

                          -Nadia
                          HDFC Bank Customer Assistance
                          Jun 22, 2020
                          Updated by sanketh.v
                          The email ID provided by you is getting invalid can please let me know the correct mail ID please.
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                            D
                            Dhawal Bakshi
                            from Vadodara, Gujarat
                            Jun 19, 2020
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                            Address: HDFC Bank, Vadodara

                            My complaint reference number is hbl=[protected] received in my email dhawal. [protected]@gmail.com but when i go to your suggested page - it does not accept this reference number. Screenshot attached
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                              S
                              Srikanth Daggupati
                              Jun 19, 2020
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                              Hello team,

                              My ammount 1, 084.58 is on hold and i'm not sure what exactly the reason for this hold and it was form mirevenue hold throug gefu.
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                                Bineet Sharma
                                from Powai, Maharashtra
                                Jun 19, 2020
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                                Address: House no. 2 paliwal colony, Infront of Nirmala convent school

                                My account is opened on the basis of voter id but in my voter id spelling of my name is wrong due to which my adhar card name is mismatch due to which bank is rejecting my payment which is given by government.
                                Kindly help about it
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  G
                                  gauravagarwal398
                                  Jun 19, 2020
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                                  I had contacted kotak bank regarding the same. Though they tried to charge me for the loan emi, they mentioned that the debit return charges would be refunded by hdfc.

                                  I had already applied for the emi moratorium for the month of april and may, and have again applied for the month of june, july and august.

                                  Though i’m not at fault, i have to bear the return charges. The amount is almost ₹1600-₹1700, which at this point of time is a huge amount. It was deducted in the month of april and again in the month of may. As of today, my bank statement is in negative.

                                  I understand that kotak is at fault for trying to charge me, but since i have already applied for the moratorium and since the amount was deducted by hdfc, i would request you to please refund the charges as soon as possible.

                                  Hope to hear from you soon.
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Jun 19, 2020
                                  Updated by gauravagarwal398
                                  I have already emailed the bank 4-5 times, still have not received and communication.
                                  Verified Support
                                  Jun 19, 2020
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the details of the charges for us to help you with the solution.

                                  -Anay
                                  HDFC Bank Customer Assistance
                                  Jun 19, 2020
                                  Updated by gauravagarwal398
                                  The reference number that I have in the email, while entering it online it mentions that is is invalid. Please help someone call me on [protected]. I just being tossed form one bank to another and from one agent to another. I have emailed several times; no response.
                                  I tried to use the link mentioned above, but it asks me to enter a reference number. When I enter the one mentioned in the email it states that my reference number is invalid. This is ###. What am I supposed to do now?
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                                    Nanidubba
                                    Jun 19, 2020
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                                    As employee of my old pf
                                    HDFC Bank customer support has been notified about the posted complaint.
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                                      Nanidubba
                                      Jun 19, 2020
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                                      As for pf
                                      HDFC Bank customer support has been notified about the posted complaint.
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                                        Nanidubba
                                        Jun 19, 2020
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                                        As for withdrawal of my employee account
                                        HDFC Bank customer support has been notified about the posted complaint.
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