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HDFC Bank Complaints & Reviews

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Updated: Mar 24, 2026
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HDFC Bank reviews & complaints page 393

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J
Jfa
from Bengaluru, Karnataka
Jun 21, 2020
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I've been charged excessively ie bill amount must be around 3k but charged 8k. Mentioned offus emi 4 times and charged 2k twice
HDFC Bank customer support has been notified about the posted complaint.
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    Sandy1963
    Jun 21, 2020
    Resolved
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    I had taken hdfc life sanchay plus policy no 22596545 on may 28, 2020 and while paying online premium of rs 104500/- double debit happened to my account. My bank had confirmed through mail on may 30, 2020 regarding twice payment received by hdfc life which has been agreed by hdfc life officials also. However, no refund has been received so far even after constant follow up. I am not happy with the services of hdfc life and requested for cancellation of my above policy also with in free look period. I request you to kindly arrange total refund of rs, 2, 09, 000/- (Rs104500/-as refund against double debit and rs. 104500/- towards cancellation of policy)
    Aug 9, 2021
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Hi, kindly inform the customer to address any unresolved concern of policyholder kindly inform the policyholder to write to us at [protected]@hdfclife.com from registered email id. Alternatively, policyholder can connect with our contact center on[protected]local charges applicable) from Mon to Sat between 10.00 AM to 7.00 PM. Kindly do not prefix any country code e.g. +91 or 00.
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      Tinku Studio Loharu
      from Powai, Maharashtra
      Jun 20, 2020
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      Dear sir,
      Please find attached snap shot and resolve my issues my balance has been deducted ac.[protected]
      HDFC Bank customer support has been notified about the posted complaint.
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        Tinku Studio Loharu
        from Powai, Maharashtra
        Jun 20, 2020
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        Dear sir,
        Please find attached snap shot and resolve my issues my balance has been deducted ac...[protected]
        HDFC Bank customer support has been notified about the posted complaint.
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          W
          wajidds
          from Surat, Gujarat
          Jun 20, 2020
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          Resolved

          Cancellation of one assist membership
          I am a hdfc bank credit card holder. The bank has debited without my knowledge rs. 1899/- from my credit card number ending with 6967 without my concern on date:28.05.2020. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1899/-
          I already said the same thing to the executive that i am not intrested in this scheme but still they have processed and deducted the amount.
          Please contact me on [protected]
          Aug 9, 2021
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Dear Customer, Please provide the details asked on the link http://survey.webengage.com/ws/~1qq44ps and our team shall cancel the plan and refund the amount - Nitesh, Team OneAssist
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            J
            Jenifa Dorathy
            from Chennai, Tamil Nadu
            Jun 20, 2020
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            I've been charged offus emi don't know what it means...in place of 4k bill i received 8k bill
            HDFC Bank customer support has been notified about the posted complaint.
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              J
              Joy Arun
              Jun 20, 2020
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              Address: GF-31, Ground Floor, Good Earth Centre, Malibu Town, Sec 47, Gurgaon, 122018

              I haven't received cash back on my iphone 11, it's been over 120 days.
              Hdfc had an offer of 6000 cash back on iphone 11.
              Purchased phone on 19th february, 2020.
              HDFC Bank customer support has been notified about the posted complaint.
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                B
                Busuwa
                Jun 20, 2020
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                Customer care. Number [protected].
                [protected]. Any time call this number.
                [protected]
                HDFC Bank customer support has been notified about the posted complaint.
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                  D
                  divyageorge34
                  Jun 20, 2020
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                  The hdfc bank has put a hold on my funds of rupees 589.40 as mi revenue hold through gefu, account details is
                  Account number:[protected]
                  Ifsc: hdfc0000480
                  Branch: sarita vihar
                  Account type: salary account
                  The customer service is not able to give any info on this.
                  First of all it's hard to reach customer service because it takes a a lot of time and the ivr options are very difficult and tricky to navigate, after all the effort the customer service is not helpful.
                  Jun 20, 2020
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Jun 20, 2020
                  Updated by divyageorge34
                  Funds on hold
                  Account number: [protected]
                  Ifsc: HDFC0000480
                  Branch: Sarita Vihar
                  As on date: 17 jan 2020
                  Amount held by
                  Hdfc bank (For mirevenue hold through gefu): ₹589.40
                  Without any information any thing they have kept money on hold and debited from my account without any message of deduction... Like this how many times they have done this time i noticed what about if i haven't noticed how many times they might have done like this...

                  The hdfc bank has put a hold on my funds of rupees 78.57 as mi revenue hold through gefu, account details is
                  Account number:[protected]
                  Ifsc: HDFC0001794
                  Branch: Pooja Tayade
                  Account type: salary account
                  I am not able to reach customer service
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                    S
                    Samrat varun
                    from Hyderabad, Telangana
                    Jun 20, 2020
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                    I have bought my iphone11 with hdfc bank debit card on 09/10/2019 in sangeetha mobiles, dilshuknagar, hyderabad. As mentioned by hdfc bank (To receive cashback of 6000 within 120 days from the transactional month end) i haven’t received my cashback till now, it is more than 120 days. I have asked in sangeetha, they said to check with bank. Hope this issue gets resolved and cashback will be credited as soon as possible.
                    HDFC Bank customer support has been notified about the posted complaint.
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                      N
                      nsingh379
                      Jun 20, 2020
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                      Hi i am lipi singh, hdfc hold my rs 3534.90 for mirevenue gefu. After call a lot customer service didn't giving any positive response.
                      Account holder: lipi singh
                      Account number: [protected]
                      Ifsc: hdfc0000975
                      Branch: sector 63 noida

                      Please solve this matter immediately.
                      HDFC Bank customer support has been notified about the posted complaint.
                      Still not get any response.
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                        S
                        Selvakumar8888
                        from Powai, Maharashtra
                        Jun 20, 2020
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                        I have purchased iphone xr from imagine store. I have not get 10 % cashback in 90days. Same ways i have not received cashback in 90 days for my camera also for 5% i think hdfc bank is cheating customers by saying cashback
                        HDFC Bank customer support has been notified about the posted complaint.
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                          S
                          Sunil22229
                          Jun 20, 2020
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                          Funds on hold
                          Account number: [protected]
                          As on date: 20 june 2020
                          Amount held by
                          Hdfc bank (For mirevenue hold through gefu): ₹599.04
                          Without any information any thing they have kept money on hold and debited from my account without any message of deduction... Like this how many times they have done this time i noticed what about if i haven't noticed how many times they might have done like this...
                          HDFC Bank customer support has been notified about the posted complaint.
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                            H
                            HK Chopra
                            Jun 20, 2020
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                            Address: 5325/1, mohalla balochan

                            I charged 999 rs in my hdfc credit card thru amazon 1258399 id before half an hr, who ppl is using without otp/ call detail, please clarify and refund the amount, i called to bank 10 times after 20 mints holding call cut, who is customer care and where
                            HDFC Bank customer support has been notified about the posted complaint.
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                              S
                              SwastikaC
                              from Hāora, West Bengal
                              Jun 20, 2020
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                              Website: www.hdfcbank.com

                              Dear sir,
                              This is to bring to your kind notice that on 29th april’20 early morning a call came from a person (Mobile no. [protected]) who said he is an agent of paytm mr. Sunil verma & asked me to install few apps like quick support & team viewer in my mobile. Then he asked me to transfer rs10 to my paytm through my credit card. Once i did rs. 10 transaction to my paytm then suddenly i found there is transaction of rs.1, 000, 00 & then rs.48, 000 from my hdfc credit card, no: [protected].
                              Please find below sms which i received after transaction.
                              [08:29 am, 4/29/2020] swastika chakrabortty: alert: you've spent rs.1, 000, 00 on credit card xx5912 at raz*digital gold india on[protected]:08:28:58. Avl bal - rs.49378.07, curr o/s - rs.100621.93. Not you? Call [protected].
                              [08:39 am, 4/29/2020] swastika chakrabortty: alert: you've spent rs.48, 000.00 on credit card xx5912 at raz*digital gold india on[protected]:08:38:16. Avl bal - rs.1378.07, curr o/s - rs.148621.93. Not you? Call [protected].
                              Immediately within 5 min of transaction, i called hdfc customer care to intimate the dispute transaction & block the card. I received below sms from hdfc bank within 10 min.
                              [8:52 am, 4/29/2020] swastika chakrabortty: dear card member, this is to confirm that your hdfc bank credit card ending *5912 has been blocked for security reasons.
                              I have also filled up dispute form provided by hdfc bank & raised dispute complains to hdfc bank on the same day, 29th april’20 at 12.16pm. Dispute case no: [protected]. Dispute reference no: 'hbl=[protected]' which i received on 29th april’20 at 12.25pm
                              I have also reported this incident to national cyber-crime cell on 29th april’20. Please find attached reference letter. I had also lodged a gd in local police station. Kindly take necessary action against this cyber-crime to refund above transaction amount.
                              HDFC Bank customer support has been notified about the posted complaint.
                              Jun 20, 2020
                              Updated by SwastikaC
                              Thanks & Regards
                              Swastika Chakrabortty
                              Address: DPK Housing, 1st Lane, 1223 Nayabad,
                              Kolkata: 700099. Mobile: [protected]/[protected]
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                                A
                                AnkitDutta02
                                Jun 20, 2020
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                                This is to inform you that my refund of rs. 5939 was processed from yatra to my hdfc account on 3rd june, 2020.
                                Yatra reference no:[protected]
                                Bank transaction id: [protected]

                                It's been above 2 weeks but the refund was not credited to my account.

                                The refund reference number (Arn/rrn) for this transaction is 74056630152015160644973.

                                Tried to contact hdfc customer care for several times but no go. This is the second time i am sending the mail.
                                Please let me know the refund status and when the money will get credited.

                                Please reach out to me urgently.
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  mohantymihirranjan79
                                  Jun 20, 2020
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                                  Resolved

                                  Cancellation of one assist membership
                                  I am a hdfc bank credit card holder. The bank has auto debited rs. 2999/- from my credit card number ending with 9527 without my concern on date:22/05/2020. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.2999/-

                                  Mihir ranjan mohanty
                                  Mobile: [protected]
                                  Transaction date 22/05/2020
                                  Aug 6, 2021
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Dear Customer, Please provide the details asked on the link http://survey.webengage.com/ws/~1qq44ps and our team shall cancel the plan and refund the amount - Nitesh, Team OneAssist
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                                    Aslam Basha M
                                    Jun 20, 2020
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                                    Hi team,
                                    My saving account is in minus value if rs.4712/-. I have paid my due amount regularly but why is the amount reflecting in minus.
                                    Wanted to know if i debit certain amount in hdfc savings bank a/c will there be any deduction of rs.4712/-. Or is this any interest charges. Kindly clarify me on this.
                                    A/c no: [protected]
                                    Name: aslam basha m.
                                    HDFC Bank customer support has been notified about the posted complaint.
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                                      jd6788
                                      Jun 20, 2020
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                                      Address: Worli mumbai

                                      I am blanking with hdfc since 2009 but this is really shocking that during such a clerical time during lockdown. Hdfc have hold ₹1159/- from my account. That also without any intimation. (What is mirevenu i don't want any such services from bank)
                                      I request to release ₹1159/- to my account immediately.

                                      Customer id 33778150
                                      HDFC Bank customer support has been notified about the posted complaint.
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                                        dubbanani
                                        Jun 20, 2020
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                                        As pf withdrawal
                                        HDFC Bank customer support has been notified about the posted complaint.
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