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HDFC Bank Complaints & Reviews

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Updated: Oct 4, 2026

Complaints 32964

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Hi, we have done a transaction with hdfc debit card on amazon, we canceled the order and got the message from amazon that money has been reversed on the hdfc card number, after a while we got message from hdfc as well that amount has been credited/reversed by amazon, but we have not received any amount in out account.

Please check on priority

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Address: Ruby House, Mundhwa - Kharadi Rd, opposite Columbia Asia Hospital, Magarpatta, Wadgaon Sheri, Pune, Maharashtra 411014

I have an account in kharadi branch of pune, maharashtra. I was charged 767rs as annual debit card charges without my knowledge. I had no sms/email intimating me about the same. I was not told about these charges while opening of the account. I would like the money to be refunded back as it has been fraudulently debited from my account without my knowledge.

Aug 11, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 09, 2020

HDFC Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. Our team has made a note of your concerns and will contact you soon with an update on your issue

Please feel free to write to us using URL https://bit.ly/2Lzhyn3 further assistance. Please mention reference number TT[protected] for us to promptly respond to you via email. -Nadia

-Nadia
HDFC Bank Customer Assistance

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I made an wrong recharge by hdfc payzapp. Kindly refund my amount. Transaction details
Transaction reference id 6019190294611742431956308
Payment reference id [protected]xo26ux6
Subscriber id [protected]
Payment received towards jio mobile prepaid recharge
Amount rs. 399.00
Date and time [protected]

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P

Purbashree

Jun 6, 2021

I made an wrong recharge by hdfc payzapp. Kindly refund my amount. Transaction details
Transaction reference Id[protected]mX50xE5 payment reference id [protected]
Subscriber id [protected]
Payment received towards jio mobile prepaid recharge
Amount rs. 599.00
Date: 6 june 2021, Time: 06:47 pm

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I had purchased an ipad on feb 27, 2020 at aptronix in vr mall, chennai. I am entitled to rs. 3000 cashback and haven’t received it yet. I was told i’ll receive it within 120 days but i haven’t received any. It is well past 120 days. I have imperia banking privileges with hdfc and never expected i’ll face such an issue.

Aug 12, 2020

Complaint marked as Resolved

Received it

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This is an complaint about as 'Hold' amount of Rs. 563.18 on Sep 18 2019 with no reason, without any information has passed yet customer how they do what like. Since i complained plenty with customer care and even branch in Sipcot but no response as of now. I don't understand why an bank is doing such thing, are they doing robbery from public or their system is hacked. Can anyone help how to raise an complaint about this bank to RBI and register an complaint.

Below are my details.

Name: Vigneshwaran M.S
Customer ID: 54439295
Contact No: [protected]

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I have credit card ending with 6914, till now it is not delivered to me.

Because of the address change .

I have salary account in your bank and address Maintain under account is correct one.

Please dispatch the credit card on address Maintain under bank account as I have already raised several requests to customer care but unable to update proper address or redelivered to belapur hdfc branch.

I was calling bank support team from last 3 Month but unable to connect.

Government agency services are far better than the service you are providing.

Note. If above task is not possible please cancel my credit card ending with 6914

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Hi i have my salary account in hdfc bank. I got a credit a month ago and have not received the proper method to view all my bills and statements. But still i don't think i have unpaid bills. Yet you have charged me 590 and no one has aaid anything about this. I want to know the details about this charge and i want to stop this.

Aug 8, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

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HDFC Bank Customer Care

from Mumbai, Maharashtra

Aug 6, 2020

Verified Support

Dear Customer,

Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Customer Assistance

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Address: hathras road iglas aligarh 202124

HDFC Bank — Welcome kit not received

I opened a account a month ago in a nearby branch and i was told that i will receive the welcome kit in under 7 working days. But it's been a month and i don't think it's even dispatched! Their e-mail ([protected]@hdfcbank.com) doesn't even respond after multiple e-mails and their customer care on call requires a 'tin' which am supposed to receive in welcome kit. But that's the reason i tried to call them. I haven't received the damn kit. I called the bank personnel who assisted me while opening the account and she said it's delayed to everyone due to covid-19 but all ecommerce websites are delivering their products and this bank can't even deliver their welcome kits to their customers. I will wait for another week and if i do not receive any reply to my queries by anyone or the welcome kit, i will just close this useless bank account.

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Address: 451 Usha Nagar Extension, Near Ranjit hanuman Temple

I am unable to liquidate fixed deposits through net banking. Still, I am getting the below message when I tried online.

We are unable to liquidate your Fixed Deposit since the source account from which your FD was originally booked is closed/blocked. Please visit your HDFC Bank Branch for liquidating the Fixed Deposit.

I contacted so many times phone banking and send emails also but still, the representative asks me to try online or visit the branch.

I tried so many times online but it's a failure. I am unable to visit the branch.

It should be fixed online because I booked FD through online only

customer ID:[protected]

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I was travelling from une to Mumbai on 03.08.2020 and pid the toll in cash where as after travelling little fat i received the debit message for the same toll. when i contacted the customer care of HDFC bank theu said it can not be refunded. How can they deduct without my knowledge when i have proof that i pad in cash and the same debit is reflecting in my fastag account.

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Address: 203, Sanskriti Apartments, Management Development Inst, Mehrauli Road, Sukhrali, Gurgaon

I have an account in hdfc bank jhajjar anf my account no. Is [protected].

I opened an ppf account ([protected]) through netbanking in march 2019 and i have not received a passbook for the same till yet.

When i check details on netbanking it shows anna nagar, while my savings account in hdfc bank jhajjar.

Please provide me with a passbook of my ppf account and also clarify why anna nagar is reflecting in my ppf account.

Aug 8, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

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HDFC Bank Customer Care

from Mumbai, Maharashtra

Aug 6, 2020

Verified Support

Dear Customer,

Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share with us your complete concern along with the required details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

-Anay
HDFC Bank Customer Assistance

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Hi, dis is in reference to personal loan account no. XXXXXX486. First installment of 7320 was paid on 13th May 2020 but the amount was deducted again on 15th May 2020 for amnt 7320. So the amount have been paid twice for the same month twice. Had sent mail regarding the same but issue not resolved. Do refund 7320 rs immediately.

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Aug 17, 2020

Updated by Lakshminarayan Yet to receive update on the complaint.

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Recently I received a call from a person(called herself- Di*ya) for personal loan. At that time, i really need the loan amount so i decided to apply for loan. To know more details about loan interest rates etc. she introduced me to his manager Sourabh(Saurabh.[protected]@h***k.c**m). Initially all goes okay but after submitting all my documents, both person ignored me. Every time i check my loan status, they say, sir your verification is all done Amount will be dispatched soon. And after few time they both started to misbehave with me. Started disconnecting my call. Ignoring email. Neither loan is dispatched or nor further update i got. This was very worst experience for me with these bad persons. Might be these are fraud people. After wasting months with HDFC, i decided to manage things itself and never ever consumer any services

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Address: navya pg

Moratorium has been applied to my jumbo loan, still money was debited from my account, kindly refund my money (14, 146 rupees).

Please refund, i am tired of sending email and i am not getting response at all. Please refund.

Registered mobile number:[protected]
Account number:[protected]
Date of birth:18/03/1991

Aug 13, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 08, 2020

HDFC Bank Customer Care's response Dear Customer,

We have reviewed your comments expressed and request you to click on https://t.co/N2sk0voO2e and share your concern with us. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Nadia
HDFC Bank Customer Assistance

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I have purchased iphone 11 on 09.03.2020 from invent store, indirapuram, ghaziabad through my hdfc bank debit card. Its been more than 120 days and still not received rs.6000/- cashback.
Email id is [protected]@gmail.com

Aug 6, 2021

Complaint marked as Resolved

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HDFC Bank Customer Care

from Mumbai, Maharashtra

Aug 6, 2020

Verified Support

Dear Customer,

We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the along with the offer details, transaction details and complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Preethi
HDFC Bank Customer Assistance

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I have received msg saying mandate ref * issued to bse with value 100000 and frequency adho is received today for processing

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Sir,
I am bindu g, submitted my resignation along with id card of agency code hdf747243 issued on 28/06/2018 and noc request to hdfc life alleppey, mullakkal branch manager mr. Rojan varghese. He accepted the same and promised me that he will forward the documents to h. O. And issue noc.

On 21/01/2020 i visited the branch and applied for cessation certificate.

Despite of my several calls and visit to their office, neither they issue noc nor the cessation certificate.

I am no more interested to work with hdfc life. Kindly cancel my agency code and remove my pan number attached with hdfc life as shown in irda website.

Name : bindu g
Agency code : hdf747243
Issued date : 28/06/2018

Regards,
Bindu g

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Not able to reset internet banking i pin using mobile and email OTP it's showing not eligible to generate ipin using this option

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Hi,

I am a regular customer of HDFC Bank and I always perform net banking. But recently from the past 1 week, i.e., from 27th July 2020, I am unable to perform the transaction and I get a message, "We regret to inform you that we could not complete your transaction". I tried using firefox browser, chrome browser. But nothing worked. I tried mobile app for banking, but still no use.
Please see the attached screenshot for more info.

Please resolve this issue as soon as possible. I am trying to repay my CREDILA education loan and HDFC will be held responsible for all the extra interest charged due to this delay. This has been a terrible issue and I am not receiving any response from your customer service. This is very disturbing.

Kind Regards,
Rajalakshmi

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Finance charges levied from last 2 years and without my prior knowledge personal banker changed the settings of my account.

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Aug 10, 2020

Updated by Samkit Dosi Still No Update From HDFC bank

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