Submit a Complaint
Claimed

HDFC Bank Complaints & Reviews

www.hdfcbank.com
2.9
Updated: Dec 16, 2025
Complaints 32890
Resolved
18416
Unresolved
14474
Good! HDFC Bank values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that HDFC Bank step up their efforts to fully resolve all complaints 👍
Complaints
Contacts

File a complaint to HDFC Bank

Having problems with HDFC Bank?

File a complaint and get it resolved by HDFC Bank customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Banks
HDFC Bank

HDFC Bank reviews & complaints page 396

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
F
faizan436
from DELHI, Delhi
Jun 13, 2020
Report
Copy

I got a call from a person from [protected] to tend to be an hdfc executive named as rizwan was giving me a loan of around 2 lakh on the basis of life insurance policy tied with indiafirst.
He told me to purchase a policy and i have purchased the policy in december 2019 but he was constantly saying that there is a process going on for a loan. Many times he is not picking up my call.

We have great trust on hdfc company so i hope you guys will take some actions.

He is having 2 numbers
[protected]
[protected]

Thanks
Regards
Faizan khan
[protected]
HDFC Bank customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    K
    Krnshewale
    Jun 13, 2020
    Report
    Copy

    I have bought my iphone11 with hdfc bank debit card on 25/01/2020 in croma nashik. As mentioned by hdfc bank (To receive cashback of 6000 within 120 days from the transactional month end) i haven’t received my cashback till now, it is more than 120 days. I have asked in apptronix, they said to check with bank. Hope this issue gets resolved and cashback will be credited as soon as possible.
    Reply
    HDFC Bank customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      R
      Ramesh Shete
      Jun 13, 2020
      Report
      Copy

      Address: Narhe pune 411041

      Dear:team,
      Please send me a copy of the "no objection certificate" for the settlement that was done on my hdfc bank credit card.
      I would also request you to please clear my name from cibil as the settlement was successfully closed before the the end date. My details are mentioned below.
      Name : ramesh balu shete
      Times card no -[protected]
      Registered mobile number: [protected]
      Contact n umber: [protected]
      Mail :[protected]@gmail.com
      Pan number : fdips4729a

      Please do the needful.

      Regards,
      Ramesh shete
      [protected]
      HDFC Bank customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        A
        Arn_singh
        Jun 13, 2020
        Report
        Copy

        Sir, mam

        I bought an iphone on 09/02/2020 for which i supposed to get cashback worth ₹6000 with in 120 days
        I call every day on coustomer care no one responds my call
        No email replies
        +1 photos
        HDFC Bank customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          M
          Mohit951
          Jun 13, 2020
          Report
          Copy

          Multiple apple phones was purchased in november, december and cashback is not recieved till todays date
          HDFC Bank customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            M
            miravi90
            Jun 13, 2020
            Resolved
            Report
            Copy
            Resolved

            I have purchase merchandise from louis philippe and there was 10% cashback if you pay through hdfc bank credit card but the cashback amount has not been credited in my account. It’s been 115 days. It’s been a long time and no one is paying attention to my complaint neither hdfc nor louis philippe. The cashback has not been credited in the account despite being more than 90 days
            Aug 6, 2021
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            View replies
            Dear Customer,

            Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share the offer details with your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

            -Anay
            HDFC Customer Assistance
            Reply
            Helpful
            Found this helpful?
            1 Comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              I
              itsmeen21
              Jun 13, 2020
              Report
              Copy

              Today 13/06/20, i got message that 3079/- is being debited from my credit card for one assist & the kit will be dispatched soon. It wasn't even asked to me before for this kind of service. I was thinking to keep money in this bank but after this, i will not. Today you've deducted from my credit card, tomorrow you'll deduct from debit card. No guarantee.

              As it was a 2nd saturday, i couldn't even visit the branch & due to corona, call centres are also closed. Refund my 3079/- asap.

              I'm not disclosing any confidential details here. Reply me asap to get this over.
              HDFC Bank customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                G
                Gauravchauhan1189
                Jun 13, 2020
                Report
                Copy

                I have not received cash back on purchase of iphone xr dated 13/01/2020 to till now. Company claims that they credited the cash back rs.5000 within 120 days from the date of purchase.
                Kindly resolve this problem asap and credit the cash back amount into my credit card.

                Thanks!
                HDFC Bank customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  I
                  itsmeen21
                  Jun 13, 2020
                  Report
                  Copy

                  Hi, refund my 3079/- for one assist as it wasn't asked you me. Deactivate & refund.
                  HDFC Bank customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    S
                    Shayar Azam
                    Jun 13, 2020
                    Resolved
                    Report
                    Copy
                    Resolved

                    Dear hdfc team,

                    I purchased a macbook from reliance digital limited, laxmi nagar on january 18, 2020. I was promised a cashback of rupees 6000 but have not received anything till now (June 13, 2020). Kindly look into it
                    Jun 16, 2020
                    Complaint marked as Resolved 
                    Received the cashbak on June 16, 2020 (after 150 days)
                    HDFC Bank customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      P
                      prince_cool007
                      Jun 13, 2020
                      Resolved
                      Report
                      Copy
                      Resolved

                      I purchase iphone 11 from iphone genuine store and in my bill receipt it is mentioned that i will get a cashback of 6000 after 120 days from the billing date but it's more than 5 months till now i haven't received the cashback even i am not able to call hdfc customer care resolve my issue do let me know what kind of details you required my name is simranjeet singh
                      Aug 7, 2021
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Jun 23, 2020
                      HDFC Bank Customer Care's response                       Dear Customer,

                      Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                      -Nadia
                      HDFC Bank Customer Assistance
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        M
                        monikab
                        Jun 13, 2020
                        Resolved
                        Report
                        Copy
                        Resolved

                        Hi,

                        I purchased iphone 11 using hdfc bank debit card on 26/01/2020 from cariano store, kamla nagar delhi through which i was entitled to receive a cashback of rs.6000.00 within 120 days. I have not received the cashback as of now. I also contacted the store but they asked me to contact the bank. The customer care service of the bank is not functional. I have come here hoping for a resolution.
                        Jun 15, 2020
                        Complaint marked as Resolved 
                        Received the cashback
                        HDFC Bank customer support has been notified about the posted complaint.
                        View replies
                        Dear Customer,

                        We sincerely apologize for the delay in responding to your query.
                        Your query has been shared with the concerned team for further action.
                        Do note, due to the current COVID-19 situation and to prevent further spread of the virus, we are operating with limited staff. It may take us some time to get back to you. We request your patience and support under these unprecedented circumstances.

                        -Nadia
                        HDFC Bank Customer Assistance
                        Reply
                        Helpful
                        Found this helpful?
                        1 Comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          S
                          Sysakshi
                          Jun 13, 2020
                          Report
                          Copy

                          Hi it has been more then 120 days i have not received my iphone cash back
                          HDFC Bank customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            P
                            pro28
                            Jun 13, 2020
                            Report
                            Copy

                            On 8th may and 8th june rs.169 was deducted feom my credt card without otp/pin at amazon 1258399. I had not done any transaction on that day. I had sent a mail to hdfc support on 8th may but no reply. I want immediate action and refund on this issue.
                            HDFC Bank customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              A
                              Aditya78282
                              Jun 13, 2020
                              Resolved
                              Report
                              Copy
                              Resolved

                              My financial condition from 1 year is not good i can’t pay 5000 rs charges for not paying emi on time i have paid total emi amount 6 months back that time charges were 1000 now it is 5000. I am very depressed because my financial condition is not good and i can’t pay 5000 charges (20%) of my loan amount please waive the charges and close the account.
                              Jun 13, 2020
                              Complaint marked as Resolved 
                              They haven’t messaged me anything till now
                              HDFC Bank customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                D
                                DeepuGeorgeJacob
                                Jun 12, 2020
                                Resolved
                                Report
                                Copy
                                Resolved

                                I would like to change my relationship manager hdfc. Whenever i asked something then he will say i will check and get back to me but never. Because of this issue i changed my salary account to another bank. Kindly please change the relationship manager.
                                Dec 26, 2020
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  K
                                  Kajal Optician
                                  Jun 12, 2020
                                  Report
                                  Copy

                                  Address: Kanpur
                                  Website: Hdfc bank

                                  Funds on hold
                                  Account number: [protected]
                                  As on date: 12 jun 2020
                                  Amount held by
                                  Hdfc bank (For mirevenue hold through gefu): ₹1, 684.10
                                  +1 photos
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                  Comment Guidelines
                                    I want to submit Complaint Positive Review Neutral Comment
                                    Add Image
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    N
                                    Namrata Bhartiya
                                    Jun 12, 2020
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    Address: Mumbai

                                    I had purchased an iPhone XR using the HDFC Bank cashback offer on 12/01/2020 from Aptronix - Palladium Mumbai . As per the offer, within 90 days the cashback of 5000 INR should have been credited in my bank account. It's been 150 days to be precise, but the cashback has not been credited to my Account. I tried contacting the helpline number provided on the website, but it has been of no help either.
                                    Even complaint form filled and submitted 15 days back has not been responded to. Absolutely devastating experience.
                                    Complaint No : HBL[protected]
                                    Jun 15, 2020
                                    Complaint marked as Resolved 
                                    Received the cashback
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                    Comment Guidelines
                                      I want to submit Complaint Positive Review Neutral Comment
                                      Add Image
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      A
                                      Anjali1992
                                      from Chandigarh, Chandigarh
                                      Jun 12, 2020
                                      Report
                                      Copy

                                      Address: CHANDIGARH

                                      I bought my iphone 11 pro max 256gb on 02.02.2020. But still didn't received my cashback of 7000/- as it was said in the offer.
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      View replies
                                      Its been more than 2 weeks since i submitted my complaint regarding not receiving any cashback on my iphone. My email id is [protected]@gmail.com or call me at [protected] .Please revert back or resolve the complaint.
                                      Reply
                                      Helpful
                                      Found this helpful?
                                      1 Comment
                                      Report
                                      Copy

                                      Post your Comment

                                      Comment Guidelines
                                        I want to submit Complaint Positive Review Neutral Comment
                                        Add Image
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        A
                                        Aradhya Sharma 777
                                        Jun 12, 2020
                                        Report
                                        Copy

                                        I bought apple ipad 7 on feb 9th 2020 and its over 120 days and i have not recieved my cashback of 3000₹. I have bought it from apple store bhopal.
                                        HDFC Bank customer support has been notified about the posted complaint.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                        Comment Guidelines
                                          I want to submit Complaint Positive Review Neutral Comment
                                          Add Image
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit

                                          Related businesses

                                          Canara Bank
                                          1
                                          (5275)
                                          Yes Bank
                                          1
                                          (708)
                                          State Bank of India [SBI]
                                          1.4
                                          (27932)