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HDFC Bank Complaints & Reviews

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Updated: Jul 8, 2026
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HDFC Bank reviews & complaints page 396

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R
Rahul Bidlang
Aug 3, 2020
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Address: azadpur

Please clear me that why 5000 amount had got deducted from my credit card. None of the person on customer care is picking up. Where do we go to get an answer. Is there a any responsible person who can help me. Please call [protected]
Aug 9, 2021
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Aug 04, 2020
HDFC Bank Customer Care's response
Dear Customer,

We are fully sensitized to the comments expressed with regard to your credit card. Due to the prescribed protocols to curb the spread of COVID19, we are operating with limited staff. Under the circumstances, there may be a delay in our response. Please bear with us. In case of any urgent queries or requests, you may also use our NetBanking and Mobile Banking services. You may refer to the below link and write to us on the queries to enable us to assist you. https://bit.ly/30oxSNp

-Nadia
HDFC Bank Customer Assistance
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    Rahul Bidlang
    Aug 3, 2020
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    Address: AZADPUR

    Hi,
    From my hdfc bank credit card. Amount had been deducted of 5000. I dont know why this amount got deducted. I do not get the message of deduction. Please clear me why the had been deducted from my credit card
    HDFC Bank customer support has been notified about the posted complaint.
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      MOHDASI70097358
      Aug 3, 2020
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      Sir, remove my hold from the account.
      I am very upset
      Aug 12, 2020
      Complaint marked as Resolved 
      Nothing has been resolved nor has any call been received nor any call nor s.m.s.
      HDFC Bank customer support has been notified about the posted complaint.
      Aug 03, 2020
      Updated by MOHDASI70097358
      Sir, please remove the hold from my account, please Sir, I am very upset.

      Sir, what is the use of such a facility so that our problem is not a solution?
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        V
        vrKarthik
        Aug 2, 2020
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        I applied and paid for HDFC Fastag on the 24th of June, 2020 and the application number is HFR01578873. I got an acknowledgement promising that I will get the Fastag in 7 working days. I waited for ten days and called their customer care [protected] and the CS Agent duly apologised for the delay and assured that I will receive it after 10 working days. It did not happen and so I called on the 22nd of July and was surprised that they did not any track of my previous call and complaint and so I raised a complaint and the complaint number is 0036213 with the assurance that I will get it in seven working days. I have not received one till now and so again I called their Customer Care and the after a long 19.27 minutes I got a complaint number I0036213 but don't know when I will receive the Fastag.In between, I have written to their escalation & Fastag mail ids only to get no useful response. I need the Fastag asap
        HDFC Bank customer support has been notified about the posted complaint.
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          M
          moniruz
          Aug 2, 2020
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          My name is md moniruzzaman, i have been charged rs.1899 on my hdfc credit card on 30/07/2020 without my permission. I want to cancel the unauthorized plan against my card, and also credit my money in my credit card which you have deducted in my credit card account without my permission.
          So request you to please cancel this activation against my credit card, and also refund my money.

          Credit card : hdfc - ending with 4705
          My registered contact no: [protected]
          Amount charged : rs.1899
          HDFC Bank customer support has been notified about the posted complaint.
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            V
            Vasimmohmad Meman
            Aug 2, 2020
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            Address: B/H Harsolia Workshop, Hasannagar

            Dear Sir,
            Honourable sir, I Make A payment of Rs 26649 On 17/07/2020 approx 10:31 PM To Quickr.com. My Payment Failed And Show Popup message that if amount debited from your account it will be credited within 48 hours.
            Since 15 days Gone And I also tried to call HDFC customer care but I unable to talk with them because call not connect to customer care.
            I visited their branch couple of time but they also refuse and make stupid reason that amount will be credited in 2 days or 7 days but they did not register my complaint.
            After 10 days Date 28/7/2020 A Branch person was Register My Complain By reference of another Bank Branch Employees And Give Me A Complain Acknowledge No - 2189501. and said to me that within 2 days amount credited on your account but since there is no amount credited on my account.
            I also Contact with quick but they told me we didn't receive any payment.

            Reg Mobile - [protected]
            Mode Of Payment - Credit Card(xxxx2785)
            Payment Merchant -Quickr PVT Ltd
            Date Of Payment - 17/07/2020
            Screenshot of transition message link - https://imgur.com/pQpeC49
            HDFC Bank customer support has been notified about the posted complaint.
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              G
              govind199473
              Aug 2, 2020
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              Sir,
              I am a HDFC bank credit card holder. The bank has auto debited Rs. 1899/- from my credit card number ending with 8995 without my concern on date: 30/07/2020. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of Rs.1899/-
              If issue will no resolve early, I will not repay any outstanding Loan amount as well.
              The same I will present to credit bureau.
              Hoping for your positive response .
              Govind Sharma
              Mobile: [protected]
              HDFC Bank customer support has been notified about the posted complaint.
              Dear Govind, We regret the inconvenience caused, and shall surely assist you with the refund. Kindly share your Membership Details and other details requested on this link: http://survey.webengage.com/ws/~1qq44ps and we will get back to you. You can also drop us the details via the Twitter DM or Facebook Inbox - Nitesh, Team OneAssist
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                S
                Sagar Borkakoty
                Aug 2, 2020
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                Still not received iphone cashback for one bought one n march’20
                HDFC Bank customer support has been notified about the posted complaint.
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                  S
                  surface2
                  Aug 2, 2020
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                  I had opened an account in hdfc bank a month ago and yet i haven't received my debit card and the welcome kit hence i am unable to make transactions as i have credited money in my account already.
                  HDFC Bank customer support has been notified about the posted complaint.
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                    S
                    sudipta08sarkar
                    Aug 2, 2020
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                    Address: HDFC RAJARHAT KOLKATA

                    Dear HDFC Bank,
                    I am getting frustrated with your policy, why this amount of money from my salary account is on hold as a name of "MiREVENUEB HOLD THROUGH GEFU"(455.46/-) . You also did this previously hold some amount. Kindly release this amount and mark this account as salary account, kindly don't play with my salary account. .

                    My salary has been credited within 1st to 3rd of every month by "AKC salary system". Refund my money as immediately basis. Previously one of your bank employee from branch took my details of salary and did that needful job, but why every time you converted my salary account on savings account? I am still getting paid, and salary credited on my this account monthly basis.
                    Do a needful, and force me to go to your branch again and again in this pandemic situation. If you need any documents from me, please let me know, I will share over mail. If it will continuing deducting my money, then I have to make a complain file on RBI.

                    Regards
                    Sudipta Sarkar
                    Register mobile: [protected]
                    Account number:[protected]
                    IFSC: HDFC0001129
                    Customer ID: 70765021
                    HDFC Bank customer support has been notified about the posted complaint.
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                      Mohammed Sirajudheen
                      Aug 1, 2020
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                      Address: Mundanoor house , Kuriyodam

                      Why i have been charged for pos txn markup charge. At the beginning, i didnt cared about it but now it turns out to be that im charged a huge amount under this name.
                      HDFC Bank customer support has been notified about the posted complaint.
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                        S
                        Sneha Venugopal
                        Aug 1, 2020
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                        Hi,

                        Placed order on swiggy app date - 24th july 2020

                        Swiggy transferred money on same date and on their dashboard status shows that bank account processed amount on 31st july, but my bank account is not reflecting the same.

                        Transaction id: [protected]
                        HDFC Bank customer support has been notified about the posted complaint.
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                          rkm9981
                          Aug 1, 2020
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                          Address: Indore

                          I have bank account and loan account from hdfc bank I have missed 2 emi and later on I have paid these emi but still bank holding my account balance towards loan I have visited bank and complaint about this but no response from bank employees
                          HDFC Bank customer support has been notified about the posted complaint.
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                            S
                            Sharath gowda 14
                            Aug 1, 2020
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                            Address: #404, architha 3, ideal homes layout, Rajarajeshwari nagar, Bangalore-560098

                            Deactivate one assist plan
                            I am a hdfc bank credit card holder. The bank has auto debited rs. 1899/- from my credit card number ending with 7467. I am not interested about this one assist mfee service and don't want this membership any more. Please credit back amount 1899 rs to my card. My contact number: [protected]
                            Aug 7, 2021
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Dear Sharath,
                            We regret the inconvenience caused. And shall surely assist you with the refund. Kindly share your Membership Details or registered contact number and other details requested on this link: http://survey.webengage.com/ws/~1qq44ps and we will look into this - Nitesh, Team OneAssist.
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                              Ashettar
                              Aug 1, 2020
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                              I had cancelled the order on swiggy on 23/07/2020 and swiggy has reversed the amount with refund id: [protected]-1-r1 but the amount had not yet received in my account, my registered mobile number is [protected]
                              HDFC Bank customer support has been notified about the posted complaint.
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                                S
                                Sridharani
                                Aug 1, 2020
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                                I have a salary account in hdfc bank. Salary credited to my account. On second day the money in my account are not able to transfer to another account. It's showing that my account has freezed. Please do unfreeze my account. That salary money is very essential for us.

                                Thank you.
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  Tadaka Surya Teja
                                  Aug 1, 2020
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                                  Money has been hold by hdfc bank and it is showing as the mirevenue hold through gefu held by hdfc bank, can i know the reason for what the money has been held by bank.
                                  Account holder name: tadaka surya teja
                                  Date of the incident-31 july 2020
                                  Saving account number:[protected]
                                  Request a refund.
                                  Money held by bank 556
                                  HDFC Bank customer support has been notified about the posted complaint.
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                                    Akk1993
                                    Aug 1, 2020
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                                    I have salary account in hdfc and rs.370.42 has been hold stating mirevenue hold through gefu dated 14 oct 2019.
                                    Following are my details -
                                    Account Name Akshay Kalpe
                                    Account No [protected]
                                    Mobile No [protected]

                                    Kindly reverse the amount ASAP.
                                    HDFC Bank customer support has been notified about the posted complaint.
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                                      Bhavesh3105
                                      Aug 1, 2020
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                                      I had purchased iPhone 11 in feb -20. There was a scheme that 6000 cashback will given on said purchase within 90 days. However I have not received the cashback yet. I had called customer care many times but they respond to this query appropriately request you to help with the same.
                                      HDFC Bank customer support has been notified about the posted complaint.
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                                        Joymalya Basu Roy
                                        Jul 31, 2020
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                                        I am unable to login to netbanking as it shows account is locked and i need to make payments but i cant take out money from my account. I went to the hdfc branch near marathali orr opp chroma and they initiated an email to the concerned person. Told me that they would call as they get reply. Till now no contact has been made. How can the service be so leisurely when we are dependable on online payments. Morever, from where will i get money if i am not able to use my own account.
                                        HDFC Bank customer support has been notified about the posted complaint.
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