HDFC Bank Complaints & Reviews

Address: Gurugram

I have purchased two iphone 11 using my hdfc bank credit card. One iphone i have bought in january and second one in february. It is written that an effective cashback of rs.6000/- will be credited to the account within 3 months or 90 days. Its been 6 months and 5 months. Not even a single cashback is credited into my credit card account. Please initiate the refund asap.

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I was working in hdfc bank ltd in april 2014 with employee code r10877 i have not got any uan number and pf details in mail or anywhere kindly help all emails are bounced of hr and other hdfc bank old emails kindly help as soon as possible. Kindly email for uan on [protected]@yahoo.com

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I purchased an iphone 11 on 30th jan, 2020 as per the offer there should be a cashback of rs6000 after 120 days of purchase but till now i didn't received any cashback. Please help to get the cashback.

Note:- i purchased the phone by card ending with 7842 which got lost in march 2020 and a new card has been issued. This might be a reason for not receiving the cashback. Kindly look into the issue and help me

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HDFC Bank customer support has been notified about the posted complaint.

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Jun 14, 2020

HDFC Bank Customer Care's response Dear Customer,

I understand the inconvenience. Please click on https://bit.ly/2Lzhyn3 and share the offer details along with the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance

Jun 15, 2020

Updated by Kartik8657 Reference number:- 'HBL=[protected]'

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Address: 1/2 Central Park, Premises No 98, Raja SC Mallick Rd, Kajipara, Kolkata, West Bengal 700032

I bought a sony sl-eg5 480gb typec usb 3.1 external solid state drive (Black) from amazon by using my hdfc debit card on 8th october, 2019. The order no is[protected]. There was an offer of getting cashback. But till now i did not receive any cashback amount after almost 8 months.
So please do the needful.

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I did a purchase from an apple store from my hdfc debit card on 10th feb 2020 and a 6000 cashback needed to be come after 90 days and today is 14 june but no cash back received till now.
My registered email id is [protected]@gmail.com

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I was supposed to receive a cashback of 6000 inr for purchasing iphone 11 in offer period. I purchased the item on 31st january 2020 and as per the policy of bank, cashback was supposed to be credited within 120 days from the last day of transactional month. Its been 130 days now and still i haven’t received the cashback. This is not the kind of service we expect from such a reputed bank.
Please resolve it asap.

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HDFC Bank customer support has been notified about the posted complaint.

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Jun 14, 2020

HDFC Bank Customer Care's response Dear Customer,

We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance

Jun 14, 2020

Updated by Sanyuktasingh1893 I cant see the reference number here as it says “protected”

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Address: CB-15, Street No - 254, New Town - 700156

This is regarding cashback for an online purchase in amazon using hdfc bank debit card. I have purchased oneplus 7 in amazon using my hdfc debit card on 6th october 2019. There was an cashback offer of ₹2000 for that purchase. But even after 90 days have been passed, cashback hasn’t yet credited to my account. The order details are attached below for your reference.
Please look into it asap, let me know when it will be credited. I have mailed regarding this several times still not received any update.

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HDFC Bank Customer Care

from Mumbai, Maharashtra

Jun 24, 2020

Verified Support

Dear Customer,

We sincerely apologise for the delay in responding to your query. Your query has been shared with the concerned team for further action. Do note, due to the current COVID-19 situation and to prevent further spread of the virus, we are operating with limited staff. It may take us some time to get back to you. We request your patience and support under these unprecedented circumstances.

-Zubin
HDFC Customer Assistance

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Cancellation of excess charged & refundable excess payments, hi! Gentleman/ madam, i am ravi. A hdfc credit card holder, every monthly will be charged excess amounts for example as follows

1) 18/03/2020 - 201.60 + 201.60
2) 18/04/2020 - 159.62 + 159.62
3) 18/05/2020 - 146. 24 + 146. 24

As above, will be excess charged every monthly, so kindly inform to you please cancellation of excess charged & refundable all excess payments my details as follows

My name - ravi a
My credit card no - 3683××××××1460
My mobile number - [protected]
Mail - [protected]@gmail.com

Jun 14, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

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R

Ravi Aathimulam

Jun 14, 2020

cancellation of excess charged & refund excess payable Amount . I have sent MAIL several times they don't respond and No replay . So Kindly inform to you Please cancellation of excess charged & refundable excess payable amounts

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I got a call from a person from [protected] to tend to be an hdfc executive named as rizwan was giving me a loan of around 2 lakh on the basis of life insurance policy tied with indiafirst.
He told me to purchase a policy and i have purchased the policy in december 2019 but he was constantly saying that there is a process going on for a loan. Many times he is not picking up my call.

We have great trust on hdfc company so i hope you guys will take some actions.

He is having 2 numbers
[protected]
[protected]

Thanks
Regards
Faizan khan
[protected]

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I have bought my iphone11 with hdfc bank debit card on 25/01/2020 in croma nashik. As mentioned by hdfc bank (To receive cashback of 6000 within 120 days from the transactional month end) i haven’t received my cashback till now, it is more than 120 days. I have asked in apptronix, they said to check with bank. Hope this issue gets resolved and cashback will be credited as soon as possible.
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Address: Narhe pune 411041

Dear:team,
Please send me a copy of the "no objection certificate" for the settlement that was done on my hdfc bank credit card.
I would also request you to please clear my name from cibil as the settlement was successfully closed before the the end date. My details are mentioned below.
Name : ramesh balu shete
Times card no -[protected]
Registered mobile number: [protected]
Contact n umber: [protected]
Mail :[protected]@gmail.com
Pan number : fdips4729a

Please do the needful.

Regards,
Ramesh shete
[protected]

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Sir, mam

I bought an iphone on 09/02/2020 for which i supposed to get cashback worth ₹6000 with in 120 days
I call every day on coustomer care no one responds my call
No email replies

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Multiple apple phones was purchased in november, december and cashback is not recieved till todays date

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I have purchase merchandise from louis philippe and there was 10% cashback if you pay through hdfc bank credit card but the cashback amount has not been credited in my account. It’s been 115 days. It’s been a long time and no one is paying attention to my complaint neither hdfc nor louis philippe. The cashback has not been credited in the account despite being more than 90 days

Aug 6, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

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HDFC Bank Customer Care

from Mumbai, Maharashtra

Jun 13, 2020

Verified Support

Dear Customer,

Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share the offer details with your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Customer Assistance

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Today 13/06/20, i got message that 3079/- is being debited from my credit card for one assist & the kit will be dispatched soon. It wasn't even asked to me before for this kind of service. I was thinking to keep money in this bank but after this, i will not. Today you've deducted from my credit card, tomorrow you'll deduct from debit card. No guarantee.

As it was a 2nd saturday, i couldn't even visit the branch & due to corona, call centres are also closed. Refund my 3079/- asap.

I'm not disclosing any confidential details here. Reply me asap to get this over.

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I have not received cash back on purchase of iphone xr dated 13/01/2020 to till now. Company claims that they credited the cash back rs.5000 within 120 days from the date of purchase.
Kindly resolve this problem asap and credit the cash back amount into my credit card.

Thanks!

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Hi, refund my 3079/- for one assist as it wasn't asked you me. Deactivate & refund.

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Dear hdfc team,

I purchased a macbook from reliance digital limited, laxmi nagar on january 18, 2020. I was promised a cashback of rupees 6000 but have not received anything till now (June 13, 2020). Kindly look into it

Jun 16, 2020

Complaint marked as Resolved

Received the cashbak on June 16, 2020 (after 150 days)

HDFC Bank customer support has been notified about the posted complaint.

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I purchase iphone 11 from iphone genuine store and in my bill receipt it is mentioned that i will get a cashback of 6000 after 120 days from the billing date but it's more than 5 months till now i haven't received the cashback even i am not able to call hdfc customer care resolve my issue do let me know what kind of details you required my name is simranjeet singh

Aug 7, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jun 23, 2020

HDFC Bank Customer Care's response Dear Customer,

Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Nadia
HDFC Bank Customer Assistance

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Hi,

I purchased iphone 11 using hdfc bank debit card on 26/01/2020 from cariano store, kamla nagar delhi through which i was entitled to receive a cashback of rs.6000.00 within 120 days. I have not received the cashback as of now. I also contacted the store but they asked me to contact the bank. The customer care service of the bank is not functional. I have come here hoping for a resolution.

Jun 15, 2020

Complaint marked as Resolved

Received the cashback

HDFC Bank customer support has been notified about the posted complaint.

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HDFC Bank Customer Care

from Mumbai, Maharashtra

Jun 24, 2020

Verified Support

Dear Customer,

We sincerely apologize for the delay in responding to your query.
Your query has been shared with the concerned team for further action.
Do note, due to the current COVID-19 situation and to prevent further spread of the virus, we are operating with limited staff. It may take us some time to get back to you. We request your patience and support under these unprecedented circumstances.

-Nadia
HDFC Bank Customer Assistance

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