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HDFC Bank Complaints & Reviews

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Updated: Oct 4, 2026
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abhishek.rana27
from Delhi, Delhi
Aug 3, 2020
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Address: Delhi

Hi,

I have a corporate bank account with hdfc (Kg marg, cp, delhi branch). I had applied on approx 2. Jul.2020 and i have received an account opening mail by 9. Jul.2020. Now i have following issues in banking with hdfc:

1) i have received the kit on 28. Jul.2020 but the kit is incomplete.
In the mail it was written that phonebanking, debit card netbanking will be received, but i only received cheque book and netbanking pin.

2) if i am trying to use netbanking pin with legit access, it is saying that contact your branch.

I have tried with call and email, but no response from branch. When we visited the branch, guard isnt allowing.

I need bank to answer and solve following:

1) do i need to wait for second kit for debit card and phone banking?
2) when should i suppose the netbanking to be activated from hdfc? Because of this we are still not eligible.

It is highly impacting our business. I hope customer satisfaction is their business as well.

Or else i am forced to switch to another bank.

Regards,
Abhishek rana
([protected])
Aug 7, 2021
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Aug 03, 2020
HDFC Bank Customer Care's response
Dear Customer,

We are looking into your query vide reference number[protected] and will respond to your email shortly. Your association is greatly valued by the Bank and we will spare no efforts to resolve the matter quickly.
-Anay
HDFC Bank Customer Assistance
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    Sai Niharika S
    Aug 3, 2020
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    Dear sir/madam,
    I had paid an amount of rs. 1700/- through hdfc phonepe to to recharge on 31/07/2020. The amount was deducted from my account, but the transaction was failed. And the utr no. Is[protected]. I had to pay a sum of rs. 1700. I request you to do the necessary and kindly refund the money back to me account.
    HDFC Bank customer support has been notified about the posted complaint.
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      Aug 3, 2020
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      Address: Sector 50 amarpali noida

      Mirevenue hold through gefy
      Please solve this problem and give me my money
      Ac no - [protected]
      Ifsc - hdfc0004714
      Branch name-amarpali noida
      HDFC Bank customer support has been notified about the posted complaint.
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        Rahul Bidlang
        Aug 3, 2020
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        Address: azadpur

        Please clear me that why 5000 amount had got deducted from my credit card. None of the person on customer care is picking up. Where do we go to get an answer. Is there a any responsible person who can help me. Please call [protected]
        Aug 9, 2021
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Aug 04, 2020
        HDFC Bank Customer Care's response
        Dear Customer,

        We are fully sensitized to the comments expressed with regard to your credit card. Due to the prescribed protocols to curb the spread of COVID19, we are operating with limited staff. Under the circumstances, there may be a delay in our response. Please bear with us. In case of any urgent queries or requests, you may also use our NetBanking and Mobile Banking services. You may refer to the below link and write to us on the queries to enable us to assist you. https://bit.ly/30oxSNp

        -Nadia
        HDFC Bank Customer Assistance
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          Rahul Bidlang
          Aug 3, 2020
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          Address: AZADPUR

          Hi,
          From my hdfc bank credit card. Amount had been deducted of 5000. I dont know why this amount got deducted. I do not get the message of deduction. Please clear me why the had been deducted from my credit card
          HDFC Bank customer support has been notified about the posted complaint.
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            MOHDASI70097358
            Aug 3, 2020
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            Resolved

            Sir, remove my hold from the account.
            I am very upset
            Aug 12, 2020
            Complaint marked as Resolved 
            Nothing has been resolved nor has any call been received nor any call nor s.m.s.
            HDFC Bank customer support has been notified about the posted complaint.
            Aug 03, 2020
            Updated by MOHDASI70097358
            Sir, please remove the hold from my account, please Sir, I am very upset.

            Sir, what is the use of such a facility so that our problem is not a solution?
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              vrKarthik
              Aug 2, 2020
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              I applied and paid for HDFC Fastag on the 24th of June, 2020 and the application number is HFR01578873. I got an acknowledgement promising that I will get the Fastag in 7 working days. I waited for ten days and called their customer care [protected] and the CS Agent duly apologised for the delay and assured that I will receive it after 10 working days. It did not happen and so I called on the 22nd of July and was surprised that they did not any track of my previous call and complaint and so I raised a complaint and the complaint number is 0036213 with the assurance that I will get it in seven working days. I have not received one till now and so again I called their Customer Care and the after a long 19.27 minutes I got a complaint number I0036213 but don't know when I will receive the Fastag.In between, I have written to their escalation & Fastag mail ids only to get no useful response. I need the Fastag asap
              HDFC Bank customer support has been notified about the posted complaint.
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                moniruz
                Aug 2, 2020
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                My name is md moniruzzaman, i have been charged rs.1899 on my hdfc credit card on 30/07/2020 without my permission. I want to cancel the unauthorized plan against my card, and also credit my money in my credit card which you have deducted in my credit card account without my permission.
                So request you to please cancel this activation against my credit card, and also refund my money.

                Credit card : hdfc - ending with 4705
                My registered contact no: [protected]
                Amount charged : rs.1899
                HDFC Bank customer support has been notified about the posted complaint.
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                  Vasimmohmad Meman
                  Aug 2, 2020
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                  Address: B/H Harsolia Workshop, Hasannagar

                  Dear Sir,
                  Honourable sir, I Make A payment of Rs 26649 On 17/07/2020 approx 10:31 PM To Quickr.com. My Payment Failed And Show Popup message that if amount debited from your account it will be credited within 48 hours.
                  Since 15 days Gone And I also tried to call HDFC customer care but I unable to talk with them because call not connect to customer care.
                  I visited their branch couple of time but they also refuse and make stupid reason that amount will be credited in 2 days or 7 days but they did not register my complaint.
                  After 10 days Date 28/7/2020 A Branch person was Register My Complain By reference of another Bank Branch Employees And Give Me A Complain Acknowledge No - 2189501. and said to me that within 2 days amount credited on your account but since there is no amount credited on my account.
                  I also Contact with quick but they told me we didn't receive any payment.

                  Reg Mobile - [protected]
                  Mode Of Payment - Credit Card(xxxx2785)
                  Payment Merchant -Quickr PVT Ltd
                  Date Of Payment - 17/07/2020
                  Screenshot of transition message link - https://imgur.com/pQpeC49
                  HDFC Bank customer support has been notified about the posted complaint.
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                    govind199473
                    Aug 2, 2020
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                    Sir,
                    I am a HDFC bank credit card holder. The bank has auto debited Rs. 1899/- from my credit card number ending with 8995 without my concern on date: 30/07/2020. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of Rs.1899/-
                    If issue will no resolve early, I will not repay any outstanding Loan amount as well.
                    The same I will present to credit bureau.
                    Hoping for your positive response .
                    Govind Sharma
                    Mobile: [protected]
                    HDFC Bank customer support has been notified about the posted complaint.
                    Dear Govind, We regret the inconvenience caused, and shall surely assist you with the refund. Kindly share your Membership Details and other details requested on this link: http://survey.webengage.com/ws/~1qq44ps and we will get back to you. You can also drop us the details via the Twitter DM or Facebook Inbox - Nitesh, Team OneAssist
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                      Sagar Borkakoty
                      Aug 2, 2020
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                      Still not received iphone cashback for one bought one n march’20
                      HDFC Bank customer support has been notified about the posted complaint.
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                        surface2
                        Aug 2, 2020
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                        I had opened an account in hdfc bank a month ago and yet i haven't received my debit card and the welcome kit hence i am unable to make transactions as i have credited money in my account already.
                        HDFC Bank customer support has been notified about the posted complaint.
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                          sudipta08sarkar
                          Aug 2, 2020
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                          Address: HDFC RAJARHAT KOLKATA

                          Dear HDFC Bank,
                          I am getting frustrated with your policy, why this amount of money from my salary account is on hold as a name of "MiREVENUEB HOLD THROUGH GEFU"(455.46/-) . You also did this previously hold some amount. Kindly release this amount and mark this account as salary account, kindly don't play with my salary account. .

                          My salary has been credited within 1st to 3rd of every month by "AKC salary system". Refund my money as immediately basis. Previously one of your bank employee from branch took my details of salary and did that needful job, but why every time you converted my salary account on savings account? I am still getting paid, and salary credited on my this account monthly basis.
                          Do a needful, and force me to go to your branch again and again in this pandemic situation. If you need any documents from me, please let me know, I will share over mail. If it will continuing deducting my money, then I have to make a complain file on RBI.

                          Regards
                          Sudipta Sarkar
                          Register mobile: [protected]
                          Account number:[protected]
                          IFSC: HDFC0001129
                          Customer ID: 70765021
                          HDFC Bank customer support has been notified about the posted complaint.
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                            Mohammed Sirajudheen
                            Aug 1, 2020
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                            Address: Mundanoor house , Kuriyodam

                            Why i have been charged for pos txn markup charge. At the beginning, i didnt cared about it but now it turns out to be that im charged a huge amount under this name.
                            HDFC Bank customer support has been notified about the posted complaint.
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                              Sneha Venugopal
                              Aug 1, 2020
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                              Hi,

                              Placed order on swiggy app date - 24th july 2020

                              Swiggy transferred money on same date and on their dashboard status shows that bank account processed amount on 31st july, but my bank account is not reflecting the same.

                              Transaction id: [protected]
                              HDFC Bank customer support has been notified about the posted complaint.
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                                rkm9981
                                Aug 1, 2020
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                                Address: Indore

                                I have bank account and loan account from hdfc bank I have missed 2 emi and later on I have paid these emi but still bank holding my account balance towards loan I have visited bank and complaint about this but no response from bank employees
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  Sharath gowda 14
                                  Aug 1, 2020
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                                  Address: #404, architha 3, ideal homes layout, Rajarajeshwari nagar, Bangalore-560098

                                  Deactivate one assist plan
                                  I am a hdfc bank credit card holder. The bank has auto debited rs. 1899/- from my credit card number ending with 7467. I am not interested about this one assist mfee service and don't want this membership any more. Please credit back amount 1899 rs to my card. My contact number: [protected]
                                  Aug 7, 2021
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Dear Sharath,
                                  We regret the inconvenience caused. And shall surely assist you with the refund. Kindly share your Membership Details or registered contact number and other details requested on this link: http://survey.webengage.com/ws/~1qq44ps and we will look into this - Nitesh, Team OneAssist.
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                                    Ashettar
                                    Aug 1, 2020
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                                    I had cancelled the order on swiggy on 23/07/2020 and swiggy has reversed the amount with refund id: [protected]-1-r1 but the amount had not yet received in my account, my registered mobile number is [protected]
                                    HDFC Bank customer support has been notified about the posted complaint.
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                                      Sridharani
                                      Aug 1, 2020
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                                      I have a salary account in hdfc bank. Salary credited to my account. On second day the money in my account are not able to transfer to another account. It's showing that my account has freezed. Please do unfreeze my account. That salary money is very essential for us.

                                      Thank you.
                                      HDFC Bank customer support has been notified about the posted complaint.
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                                        Tadaka Surya Teja
                                        Aug 1, 2020
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                                        Money has been hold by hdfc bank and it is showing as the mirevenue hold through gefu held by hdfc bank, can i know the reason for what the money has been held by bank.
                                        Account holder name: tadaka surya teja
                                        Date of the incident-31 july 2020
                                        Saving account number:[protected]
                                        Request a refund.
                                        Money held by bank 556
                                        HDFC Bank customer support has been notified about the posted complaint.
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