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HDFC Bank Complaints & Reviews

2.9
Updated: Mar 24, 2026
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HDFC Bank reviews & complaints page 396

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R
Rajendra Pant
Jun 17, 2020
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Dear hdfc credit card team

Please note you are given me statement of my card ending 4499, but i am given already you disputed amount form but you are not taken any action of this dispute against my previous card ending 3999.

Now why i am paid you this 40000/- disputed amount if i am already call to your customer care and stop my card services immediately. But your customer care executive not lock my card. This is your side fault not my. Why i am paid this amount if this is your fault. Please reply the mail and settled this amount immediately and send me statement.
Disputed form is attached herewith.

Thanks & regards
Rajendra pant
HDFC Bank customer support has been notified about the posted complaint.
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    Prasad Venkat
    Jun 17, 2020
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    My account was hold with amount of 584 rupees and gone to minus balance In account and it showing the status, MiRevenue hold through gefu.kindly do the needful.
    Ifsc code:HDFC000109
    HDFC Bank customer support has been notified about the posted complaint.
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      Bhushan Sanjay Patil
      Jun 16, 2020
      Resolved
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      Resolved

      I have bought my iphone11 with hdfc bank debit card on 31/10/2019 in croma store vashi (Mumbai). As mentioned by hdfc bank (To receive cashback of 6000 within 120 days from the transactional month end) i haven’t received my cashback till now, it is more than 120 days. I have asked in croma, they said to check with bank. Hope this issue gets resolved and cashback will be credited as soon as possible.

      Transaction id - [protected]
      Jun 26, 2020
      Complaint marked as Resolved 
      Complaint resolved, recieved cashback
      HDFC Bank customer support has been notified about the posted complaint.
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        JEOTY DIGITAL
        Jun 16, 2020
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        Dear sir
        Hdfc bank has rs.1760.00 put on mi revenue hold through gefu. I had mail many times but they are not able to give information.
        A/c type: saving zero a/c jan dhan account
        Branch : hdfc bank, barpeta
        Ifsc :hdfc0002466
        A/c no:xxxxxxxxxxx8240
        So request to to you please refund the amount.in this time (Lockdown period) i am facing tension.
        Please do the needful
        Regards
        Mohammed haque
        HDFC Bank customer support has been notified about the posted complaint.
        Jun 16, 2020
        Updated by JEOTY DIGITAL
        Name of A/c Holder : Mozammel Haque
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          moses007
          Jun 16, 2020
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          My name is Moses Stevens
          Customer ID[protected], branch HDFC0000044 ( Dlf phase 1 gurgaon )
          I am facing a issue in my salary account in HDFC BANK. Every day huge of the amount is deducted 1600 rs . When I see it shows Mi revenue hold through GEFU . What's that ? And why every day that amount is deducted . Although I have made all the dues clear .
          HDFC Bank customer support has been notified about the posted complaint.
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            Bethaniyaa prayer ministries
            Jun 16, 2020
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            [resolved] hdfc bank — mi revenue hold

            1 review
            India
            Saurabh kumar priyadarshi on jan 17, 2020
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            The hdfc bank has put a hold on my funds of rupees 1174.87 as mi revenue hold through gefu, ac number is
            Account holder: r karuna kiran
            Account number: [protected]
            Ifsc: hdfc0004064
            Branch: kondapur
            HDFC Bank customer support has been notified about the posted complaint.
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              manithevic
              Jun 16, 2020
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              Hi,

              I Purchased an Refrigerator on Samsung Website on[protected] with
              order number : [protected] and used my HDFC CC for payment and also Opted for EMI, The amount the I swiped on that day is Rs. 30, 098.79.

              Later on[protected], I cancelled the Order.

              For the cancellation Samsung has credited back my money on Card on[protected] with the same amount Rs. 30, 098.79.

              But From Bank side I Got an EMI approval email on[protected] for the purchase made on[protected].

              I made many request from my side to Bank asking to Cancel the EMI, also Followed up with Samsung Customer Care for which I constantly get answer that they have communicated to cancel EMI to Bank, and asking me to Follow up with Bank to Cancel the EMI.

              First of all, to speak about this issue I don't get connected to a person from Bank customer care. When I received call back from Bank asking if I had contacted Customer care, I explained my issue for which they constantly tells they didn't receive communication from Samsung to cancel EMI and also told me that if on Customer request if they want to close EMI then I should pay pre-closure charge, All that I asked why didn't cancel the EMI even after the product is cancelled and received the money Bank from Merchant, I didn't get proper answer.

              Later today on my Statement it has the 1st EMI amount stated for a non-bought product.

              IF this continues I have to pay interest and GST charges for an unbought product.

              I also raise this issue in twitter addressing @HDFCBank_Cares, it's been 5 days I didn't get any response yet on that platform.

              Requesting to take proper action for this bad responsibility from bank side.
              HDFC Bank customer support has been notified about the posted complaint.
              Jun 22, 2020
              Updated by manithevic
              Still no action take from bank side.
              Jul 09, 2020
              Updated by manithevic
              Still this has not be resolved.
              Aug 03, 2020
              Updated by manithevic
              Bank is playing with customer's emotion, Bank is not accepting that their customer care was not available since 3 months and instructing us to contact customer care repeatedly. Such a irresponsible employees.
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                S
                srndr
                from Delhi, Delhi
                Jun 16, 2020
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                Address: Delhi

                Aggregator EMI offus of amount Rs.22999/- has been credited to my credit card account without my permission and information.
                It's repayment EMI has been charged @ Rs.3990/- .
                I am unable to understand why HDFC Bank is cheating with me.
                HDFC Bank customer support has been notified about the posted complaint.
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                  Shiwani Dhyani
                  Jun 16, 2020
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                  Bank has put a hold on my funds of rupees 586.91 on 16/6/2020 as mirevenue hold through gefu, ac number is
                  Account number: [protected]
                  Ifsc: HDFC0001940
                  Branch: Shalimar Bagh, Delhi

                  The customer service is not able to give any information on this.
                  HDFC Bank customer support has been notified about the posted complaint.
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                    Pramodkmr81
                    Jun 16, 2020
                    Resolved
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                    Resolved

                    Address: The, Capital Court, Olof Palme Marg, Block BH, Munirka, New Delhi, Delhi 110067

                    Loan Application File No:[protected]

                    Recently i had applied for Balance Transfer from Indiabull to HDFC Home Loan. and HDFC Executive person collected all the documents along with Partial Fees Rs.2360 for committed Rate of Interest 8.75% but after taken the fees from me the HDFC bank has decided to process the application with Rate of Interest 9%. Then i told them if the ROI will be 9% i don't want to do the balance transfer with your bank kindly process me full refund. then they replied me as Mr.Sidharth Mehra sidharth.[protected]@hdfc.com " Apologies for the miscommunication from Ashish's side. However, we have a minimum retention fee of Rs. 3000 plus GST for each application."
                    " Since the fee received in this case is Rs. 2360, it falls under minimum retention fee and unfortunately can not be refunded."

                    So it's totally miscommunication from their bank side, why should I suffer in this?

                    So my question is If the ROI is not confirmed how can they take fees from customers like me? before taking fees from the customer first they must decide the correct Rate of Interest, then they can collect fees from us.

                    They totally Misguided me and their Misguidance service charge is 2360?

                    How can they keep my Hard Earn Money just like that

                    Never expect such a service like INDIA'S 3RD LARGEST BANK HDFC.

                    So it means the HDFC bank doing this kind of MALPRACTICE with every customer? like before making payment the ROI is less and after received payment the ROI is higher

                    So in these Lockdown days everyone is struggling for every single penny but this HDFC bank did it's not right things.

                    So i am requesting you please help in this...and looking for your positive and earlier action on this
                    Jun 25, 2020
                    Complaint marked as Resolved 
                    finally today they have refunded me the whole amount Rs.2360. Thank you for your support :)
                    HDFC Bank customer support has been notified about the posted complaint.
                    Jun 17, 2020
                    Updated by Pramodkmr81
                    Sorry, the committed rate of interest was 7.85% but by mistake, I have written in above " committed Rate of Interest 8.75%". Also in the attached Whatsapp chat history, the bank executive wrote " Normal Case 7.85% with a female".

                    So kindly make a note at your end. Thank you and sorry for the typing mistake
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                      pkr78
                      Jun 16, 2020
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                      Hi,

                      I closed the hdfc fastag last year during nov/dec timeframe (Service request no: sr[protected]

                      But when i checked with nhai 1033, i learnt that blacklisting is still not removed for which i am following up with your fastag customer care since 5 months. Still it is not resolved, every time i call they tell me to call next week saying back-end team will do it. Can you please look into this and provide a resolution?

                      Wallet id: [protected]
                      Recent request no: i0004501
                      HDFC Bank customer support has been notified about the posted complaint.
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                        Vandanapu
                        Jun 16, 2020
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                        Upgraded credit card was delivered because i have not updated my address in my account at that time. I have updated my contact details two days back.
                        What is procedure to initiate again the credit card shipment again.
                        HDFC Bank customer support has been notified about the posted complaint.
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                          Achuhari
                          Jun 16, 2020
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                          Address: Erumentazhikom,njaarackal,perinad

                          Dear sir

                          The bank has put a hold on my funds of rupees 3236.60 as mi revenue hold through gefu, ac number is
                          Account number: [protected]
                          Ifsc: hdfc0000683
                          Branch: kazhakkootam, trivandrum
                          It's very urgent
                          Plz released my fund as soon as possible.
                          HDFC Bank customer support has been notified about the posted complaint.
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                            Noor Aamena
                            Jun 16, 2020
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                            EMI has been deducted twice

                            Hi team,

                            My emi date is 6th of every month this time i received a link to pay my emi on 11th june 2020 again today my emi amount has been deducted. Please check...
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                            A
                            amitbanita
                            from Hyderabad, Telangana
                            Jun 16, 2020
                            Resolved
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                            Resolved

                            Dear sir /madem kindly pls apply on my behauf the 3months moratorium for my car loan account no 54612871,
                            From june to august
                            Earlier i have gone to the link send by ur team during the lock down period & to my knowledge was able to sucessfully do the formality but it seems something went wrong.
                            Kindly pls also treat my last 3 months emi (April may june) not paid as applied for moratorium
                            Regargds
                            Amit sharma
                            Aug 5, 2021
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Jun 16, 2020
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            To avail of the EMI moratorium, you will have to make a fresh application on the link provided below to register for the moratorium facility for the period of Jun-Aug 2020.
                            For Individual Loans like Auto Loan, Personal Loan etc. you need to use link :
                            https://bit.ly/30NlJT1
                            And for Business loans like Working Capital, Mortgage, Agri Loans etc. please click here : https://bit.ly/3e9pt4P

                            Please note that only Customers whose accounts are eligible for moratorium under Bank's policy, will be able to send their requests using the above-mentioned links.
                            Further, post the application, the extension of moratorium will be done subject to Bank's discretion.

                            Also ensure to enter correct mobile number, Loan account number etc as per records.




                            -Nadia

                            HDFC Bank Customer Assistance
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                              Jebas John
                              Jun 16, 2020
                              Resolved
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                              Resolved

                              Address: Chenni

                              I'm really not happy with hdfc bank service! Expecially during this lockdown everyone trying to help each other but for emergency purposes (Reg credit card transaction) i'm trying to contact the customer service for past 2 months but after pressing all the buttons it says 'we are operating with limited employees so we unable to connect your call'
                              I'm seriously facing very big problem on my credit card payment. Last 2 months the bill amount showing wrong! And i'm unable to connect with customer service to clear this! It's really bad! Very poos customer service & support!
                              Aug 14, 2021
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Jun 16, 2020
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details. Please mention reference number TT[protected] for us to promptly respond to you via email.

                              -Bejoy
                              HDFC Bank Customer Assistance
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                                S
                                Singhkumarankit
                                Jun 16, 2020
                                Resolved
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                                Resolved

                                Hi
                                Hdfc has deducted/revenue hold by gefu
                                Amt : 412.00
                                Tried to contact customer service but no revert back from there side. This is not the first time the amount is deducted, they have done it many times. How can they deduct our money without informing something?

                                Holder name : ankit kumar singh
                                Account: [protected]
                                Account type : current
                                Branch : hdfc bank c3 block janakpuri, nd 110058 near c4e market.
                                Phone : [protected]
                                Aug 12, 2021
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Jun 16, 2020
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                We have checked our records and confirm that the charges levied to your account pertains to ACH debit return.
                                In terms of Clearing guidelines, issued by RBI, the clear funds balance available in the account at the beginning of the day would be considered for the purpose of ACH(s) received in clearing. We note that in your said account, the clear funds balance at the time of presentation of the said ACH(s), was not sufficient to cover the ACH(s) received in clearing.
                                Therefore the ACH(s) was returned due to insufficient funds and the corresponding charges for ACH(s) dishonor were levied to your account. Kindly note that these charges attract GST as applicable.
                                We advise you to maintain sufficient clear funds balance in the account in the future, at the time of issuance of the ACH(s), to avoid the ACH(s) return charges being levied to your account.

                                -Nadia
                                HDFC Bank Customer Assistance
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                                  Lazy Lump
                                  from Delhi, Delhi
                                  Jun 16, 2020
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                                  Address: Mumbai

                                  I purchased one iphone 11 pro from idestiny, bhubaneswar on 25th january 2020.
                                  I still have not received the cashback of 6k. It is written in the bill that it would be credited within 120 days from the last billing cycle, which is this month. Still no cashback.

                                  Please review and credit the cashback.
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  When shall I expect the cashback?
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                                    KKBhanat
                                    Jun 16, 2020
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                                    I have bought iphone11 with hdfc bank credit card on 01/01/2020 in mapple store, ghatkoper, mumbai. As mentioned by hdfc bank (To receive cashback of 6000 within 120 days from the transnational month end) i haven’t received my cashback till now, it is more than 120 days. Hope this issue gets resolved and cashback will be credited as soon as possible.
                                    HDFC Bank customer support has been notified about the posted complaint.
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                                      Shanu Syed
                                      from Hyderabad, Telangana
                                      Jun 16, 2020
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                                      Why this is happend to me i want to know what r the charges
                                      HDFC Bank customer support has been notified about the posted complaint.
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