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HDFC Bank Complaints & Reviews

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Updated: Dec 16, 2025
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HDFC Bank reviews & complaints page 400

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K
Kishkrish87
Jun 9, 2020
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I always used to pay the minimum balance due of my hdfc credit card.

For the month of jun 2020, my minimum amount due is too high though i have not used my credit card at all for last three four months and i found the below charges under transactions in my statement for the month of may 2020:

Finance charges :some amount charged
Smartemi, int nbr: some amount charged
Smartemi, prin nb: some amount charged

This is a very unacceptable manner of charging interest. It should have been made clear before itself. High interest rate itself is a charge.

How can such deceptive practice be carried out that too in this lockdown period?

I want these charges reversed.

I hope hdfc understand and do the needful.
HDFC Bank customer support has been notified about the posted complaint.
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    K
    Kanishk.sng
    Jun 8, 2020
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    Resolved

    Hdfc did not credited the casback of 6000 rs that they claim to give within 120 from the date to purchase of apple device.
    Jun 15, 2020
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
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      Shahid Thanvi
      Jun 8, 2020
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      Address: Thana bhawan shamli
      Website: [email protected]

      Dear medam or sir i have done 499rs. To your company for a dron and your company is not respons my order.. So please return my paymant or my dron please... Please tell me what is the reson of not delivery
      HDFC Bank customer support has been notified about the posted complaint.
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        N
        Nilabhra
        Jun 8, 2020
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        There has been a deduction as mer emi from my credit card account but i have never bought any product in emi recently.

        Customer id[protected]
        +1 photos
        HDFC Bank customer support has been notified about the posted complaint.
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          P
          Prasanna RM
          Jun 8, 2020
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          Am female/28 yes. I have been employed at hdfc bank securities for the past 7 months. During my interview i was told by the interviewer that i have to work sitting at branch only and there is no need for visiting clients. Based on this verbal assurance i joined at hdfc securities porur branch. Later i was forced to visit clients for induction & account openings. Having no other option i continued to work meeting clients & attending induction for account opening. After the outbreak of covid-19 pandemic, i started working from home through tele calling for account opening & nps. Am being forced to come & report at branch office by my reporting head. My house is at containment zone & i don't have any own vehicle for traveling hence i decided to quit my job sighting my health conditions since am already in medication & couldn't travel in this ongoing situation. I requested my reporting manager to accept my resignation sighting the above problems but he did not accepted it & forced me to get clients for life insurance in return for relieving me. Kindly do the needful to get me relieved.
          HDFC Bank customer support has been notified about the posted complaint.
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            V
            vishu141132
            Jun 8, 2020
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            Address: Anpara Sonebhadra 231225

            There were some unauthorised transcations were done i my account on 12th may 2020..
            I raised a complaint my account upi id and debit card all were blocked... After somedays i got refunded the money back into my account. Then i visit the bank nearest to me to get my money but they told me that ur account is locked for user.. I had submitted a written application to the bank it hv been for than 20 days but the account is still locked.. So plz help me out i hv been locked here i dont hv money... I m submitting some details regarding my accounts..
            Account no[protected]

            Account holder name - vishal manoj singh

            Customer id[protected]

            Branch - bt kawade road, pune

            Mobile no. - [protected]

            Email - [protected]@gmail.com...

            Visited nearest branch - anpara sonebhadra 231225
            HDFC Bank customer support has been notified about the posted complaint.
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              V
              Vinod S R
              Jun 8, 2020
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              Address: trivandrum
              Website: credit deducted

              Sir

              I have received a alert message from hdfc on today[protected].32 pm. Without my knowledge my credit card. Deducted rs.999. From amazon no-1258399 online purchase.. I am not purchasing any thing from amazon.
              Kindly reimburse my money
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                A
                Abhiraj Sharma
                Jun 8, 2020
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                Address: Saket

                I have bought my iphone11 with hdfc bank credit card on 28/01/2020 in delhi from imagine store located in selectcitywalk mall saket. As mentioned by hdfc bank (To receive cashback of 6000 within 120 days from the transactional month end) i haven’t received my cashback till now, it is more than 120 days. I have asked in store, they said to check with bank. Hope this issue gets resolved and cashback will be credited as soon as possible.
                HDFC Bank customer support has been notified about the posted complaint.
                Mila kya bhai ?? Ye custmer care ka no mile to dedo
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                  S
                  Shovit Sharma
                  Jun 8, 2020
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                  Address: Time square buliding Hdfc bank vidhayadhar nagar jaipur

                  Team

                  I regular mail send and complain but not respond hdfc bank my account hdfc bank and i follow covid 19 morotoriem mar to aug my emi bounce and my account debit 590*6
                  Narration ach debit return chrge my financial situation very poor i request to you please refund this charge
                  HDFC Bank customer support has been notified about the posted complaint.
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                    A
                    anujguptaa
                    Jun 8, 2020
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                    Cashback not recieved on purchase of iphone 11 through hdfc debit card.
                    Purchase date - 11/01/2020.
                    HDFC Bank customer support has been notified about the posted complaint.
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                      R
                      Ravi Aathimulam
                      Jun 8, 2020
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                      Kindly inform to you how do i withdraw excess charged on my credit card. I am hdfc credit card holder. My credit card number ×××××××××1460 my credit card statement as on date 18/04/2020 will be excess charged sum of rs - 159. 62 + 159.62 and another one 18/03/2020 will be excess charged sum of rs - 201. 60 + 201.60
                      So as above amount withdraw & how do i withdraw excess on my credit card. Thanks

                      My name - a ravi
                      [protected]@gmail.com
                      My mobile number - [protected]
                      My date of birth - 08/07/1966
                      My credit card - 3683××××××1460
                      HDFC Bank customer support has been notified about the posted complaint.
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                        S
                        spoonia
                        Jun 8, 2020
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                        Address: 2 sundaridevi appartment chiturkut jaipur 302021

                        Please note that i applied for hdfc credit card and got reference no : [protected]r4 i got all verification done at my office and residence too. I got multiple calls at office too for verification. Today got checked in hdfc link showing track your card application. Found the reason as follows. Application reference number [protected]r4 status disapproved who called us for credit card and we never gone to hdfc for the same. Aakriti agarwal, executive called and we given all papers and verification also done positively. I called customer care and they are not giving any reason for rejection. As per rbi guideline circular no - rbi/[protected]/100 bod. Fsd. Bc.23/24.01.011/2008-09 dated[protected]. Hdfc bank should give us reason or else we also file complaint in rbi and bank ombudsman. We want reason for rejection as it will hit my cibil. My cibil was all clear and i got personal loan too on same address. If we will not find reason for rejection, we will file case in consumer court. It is my dignity which got effected and i am fully made up my mind for filing legal case against hdfc. I never had any credit card or liabilities from any bank in the past. Please provide reason or else i will file case in consumer court. Regards sunil kumar [protected] & [protected] please suggest me what is next process. And where exactly my application got disapproved. Hoping positive response.
                        Aug 13, 2021
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Jul 25, 2020
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        Hope your query has been resolved. In case you still have a follow up query, please click on https://bit.ly/2Lzhyn3 to submit the complete concern and we'll assist you as soon as possible. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                        -Anay
                        HDFC Bank Customer Assistance
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                          Akkibishta
                          Jun 8, 2020
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                          Mirerevenue from gefu has been hold my amount inr 1003 and it's really bad for me every month this org has been hold my amount request u kindly help me in this
                          +1 photos
                          HDFC Bank customer support has been notified about the posted complaint.
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                            R
                            Rupanjali d
                            Jun 8, 2020
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                            I had brought a i phone for which i was ensured by hdfc through an offer that i will be provided a cashback of rs 5000 within 120days. Its been more than 150days and i havent received any cashback. This is very unprofessional and i expect the cashback asap.
                            HDFC Bank customer support has been notified about the posted complaint.
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                              A
                              Aditya Bajaj 0202
                              Jun 8, 2020
                              Resolved
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                              Resolved

                              Address: S-3, Jayanti Bazar, MI Road, Jaipur-302001

                              I (Aditya bajaj) have purchased i phone xr on 23.01.2020 from satyam electronic, jayanti bazar, jaipur. There was an offer of rs. 5000 cash back on payment through hdfc bank debit card and i made the payment from hdfc bank debit card amounting to rs. 48100/- but till date cash back of rs. 5000/- is not received although more than 120 days have been passed.
                              Tid no.40932214
                              Bill no. 5685
                              +1 photos
                              Aug 5, 2021
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Jul 25, 2020
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              Hope your query has been resolved. In case you still have a follow up query, please click on https://bit.ly/2Lzhyn3 to submit the complete concern and we'll assist you as soon as possible. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                              -Anay
                              HDFC Bank Customer Assistance
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                                G
                                guru11122019
                                Jun 8, 2020
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                                Resolved

                                Address: G-132, DTC Colony,Harinagar

                                Dear sir/madam

                                I aman rathore bought an iphone xr on 13/01/2020, paid via hdfc debit card, and it was told by customer representative that i’m entitle for cash back of ₹5000/- within 120 days and same was written on slip/receipt.

                                But it’s being almost 5 months and still received nothing.

                                Please do the needful

                                Contact no. [protected]
                                +1 photos
                                Aug 6, 2021
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Jul 25, 2020
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                Hope your query has been resolved. In case you still have a follow up query, please click on https://bit.ly/2Lzhyn3 to submit the complete concern and we'll assist you as soon as possible. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                                -Anay
                                HDFC Bank Customer Assistance
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                                  B
                                  boddupally venki
                                  from Mumbai, Maharashtra
                                  Jun 8, 2020
                                  Resolved
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                                  Resolved

                                  hdfc bank complaint about brn cash txn chgs incl gst charge

                                  Address: hdfc bank banglore

                                  Hi,

                                  I am hdfc account holder, from the last two month my account got deducted 177rs ("brn cash txn chgs incl gst") 3times. I didn't receive any message or alert from you when i checked my account statement i came to know about this. I am disappointed with this kind of behaviour about not informing the customer. I am still confused about this deduction.

                                  Regards,
                                  Hdfc customer...
                                  +1 photos
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                                  B
                                  Balaji Krish
                                  Jun 8, 2020
                                  Resolved
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                                  Resolved

                                  Address: Balaji.g.k,Shevapet, salem,tamilnadu-636002

                                  Hi,
                                  I purchased cloth at life style on 11/10/2019.
                                  The amount value rs.29554/-. That amount i swiped by hdfc debit card. That time 10% offer cash back was on going.
                                  The cashback is still not received. I call customer care 3 times and complainted that issues. No response past 7 months.
                                  I am not still receive the cashback points.
                                  So please do the need ful for me.
                                  Aug 13, 2021
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jul 25, 2020
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  Hope your query has been resolved. In case you still have a follow up query, please click on https://bit.ly/2Lzhyn3 to submit the complete concern and we'll assist you as soon as possible. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                                  -Anay
                                  HDFC Bank Customer Assistance
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                                    The Maverick
                                    from Powai, Maharashtra
                                    Jun 8, 2020
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                                    Dir dbt chg incl gst is mentioned in passbook and 118 rs debited. I m not understanding why this charge was occurred.
                                    This kind of attitude from bank is completely looting n cheating the customer.
                                    HDFC Bank customer support has been notified about the posted complaint.
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                                      S
                                      Sajeevs81
                                      from Mumbai, Maharashtra
                                      Jun 8, 2020
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                                      I have purchased a fastag from hdfc (Online) in december 2019
                                      It was not working from beginning (Not reading in toll plaza)
                                      I had raised complaint in their customer care over phone many times, each time they asked me to try again in toll plaza and let them know
                                      At last on may 20, 2020 they asked me to send email to fastag. [protected]@insolutionsglobal.com, i sent email (Attached the photo of fastag sticker). But i didn't get any reply from their side,
                                      Again i called them many times to know status of my complaint, most of times they are saying their site is down so could not check, at last on june 1st they told me it will be solved in 24 hrs and i will get a call back from their side. Till now no reply.
                                      Jun 08, 2020
                                      Updated by Sajeevs81
                                      Here below my Wallet id:
                                      [protected]
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