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2.9
Updated: Mar 24, 2026
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R
Rohitkumawat21
Jun 11, 2020
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My account number - [protected]
I had opened savings account in hdfc aburoad (Rajasthan) 307026!

I am not satisfied with the kind of staff they have in hdfc bank aburoad ;zero staff behaviour, they don't know how to talk to their customers and don't know how to respond!

My complain (1) - i told them to give me visa platinum card and they forcefully gave me rupay card!

After few days they gave me visa card saying your rupay debit card amount will be reversed back in 10-12 days but till today it didn't!

2nd complain - i did international transaction and at transaction time i was charged 2.95 % debit card charges but i have been charged again 775 rs yesterday unknowingly.

Solve the matter and take care of hdfc aburoad staff as they are drowning the name of hdfc bank!

Rohit kumawat
[protected]
Verified Support
Jul 26, 2020
HDFC Bank Customer Care's response Dear Customer,

Hope your query has been resolved. In case you still have a follow up query, please click on https://bit.ly/2Lzhyn3 to submit the complete concern and we'll assist you as soon as possible. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

-Nadia
HDFC Bank Customer Assistance
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    S
    sushilxyz
    Jun 11, 2020
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    Address: 263/1 BHIMGARH KHERI PART-2,, Gurgaon

    Cash back not received on purchase of apple i phone vide hdfc bank credit
    Card ending 8140 from gurgaon outlets on[protected] despite assurance to be credited in card account within 120 days

    Please look into the matter and hope to resolve the issue
    HDFC Bank customer support has been notified about the posted complaint.
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      S
      sai_
      Jun 11, 2020
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      Hello, my account my blocked in a march without reason. If i go for bank they are not at all responding. This is the worst service from hdfc.
      HDFC Bank customer support has been notified about the posted complaint.
      View replies
      Dear Customer,

      We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

      -Anay
      HDFC Bank Customer Assistance
      Reply
      sai_'s [Complaint's author] reply, Jun 11, 2020
      Till now I dint receive any call from your side
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        S
        sai sompag
        Jun 11, 2020
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        Resolved

        Address: Mumbai colaba

        Dear sir/madam,

        I sai kumar a/c - [protected] ifsc - hdfc0000085. I here to complaint you about the deduction of my 956.15rs from account balance which was kept on hold by (Gefu) on 22 may 2020. From past 15 days i m trying to call the customer service but it's useless nothing is helpfull the call couldn't connect the customer care personal. And just tell me the reason y did the (Gefu) kept my amount on hold nd now it's showing 0.00rs on hold so we're did the amount and were the proper details of this deducted amount.
        I need a reply or call from customer personal as soon as possible.
        Thank you.
        Aug 7, 2021
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Jul 26, 2020
        HDFC Bank Customer Care's response         Dear Customer,

        Hope your query has been resolved. In case you still have a follow up query, please click on https://bit.ly/2Lzhyn3 to submit the complete concern and we'll assist you as soon as possible. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

        -Nadia
        HDFC Bank Customer Assistance
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          M
          Mustoorigovardhan Reddy
          Jun 11, 2020
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          I tried transaction of 50000 but it doesn't transfer to my account or receiver account
          HDFC Bank customer support has been notified about the posted complaint.
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            S
            Saurabhdnair
            Jun 11, 2020
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            Address: Pune

            On 2nd jan 2020, i purchased iphone xr and aipods from montana store pune through my hdfc debit card ending with 3963, where there was a cashback offer within 90 days for hdfc account holders. Its almost 6 months i have’nt received any cashback.
            Transaction details : iphone xr : [protected] (49900)
            Air pods : [protected] (14000)
            Please get this cash back cleared.
            Regards,
            Saurabh.

            I tried calling and mailing hdfc bank customer care multiple times but no response.
            Also when i visit the bank they ask me to contact customer care.
            Jun 11, 2020
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
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              A
              Ajayap
              Jun 11, 2020
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              I have received a message from hdfc bank "alert:rs.999.00 spent via credit card at amazon1258399 on[protected]:12:32:00 without pin/otp. Not you? Call [protected].
              I tried to call customer service but no response" i also checked my account and its showing me outstanding payment of rs.999. I want my money back as its a fraud transaction. Please help me out
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Jul 06, 2020
              HDFC Bank Customer Care's response               Dear Customer,

              We have reviewed your comments expressed and request you to write to cc.[protected]@hdfcbank.com along with the transaction details and dispute form available at the below link to enable us assist you.
              https://cutt.ly/UyXQ31b

              -Nadia
              HDFC Bank Customer Assistance.
              Jul 06, 2020
              Updated by Ajayap               Resolved
              View replies
              Reaolved
              Reply
              Shreyas Pathak's reply, Dec 28, 2020
              How was this resolved? Please help.
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                C
                Chanchal Bharti
                Jun 11, 2020
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                It’s been 90 days of purchase iphone. But i have not received my cashback of rs 6000 on the purchase of iphone using hdfc card payment
                HDFC Bank customer support has been notified about the posted complaint.
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                  C
                  Chanchal Bharti
                  Jun 11, 2020
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                  Address: Wz 1112 2nd floor rani bagh

                  I have not received my iphone 11 cashback
                  HDFC Bank customer support has been notified about the posted complaint.
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                    G
                    govind pathania
                    Jun 11, 2020
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                    Its been 90 days of purchased iphone 11, hdfc bank has 6000 cashback on purchase of iphone 11 but i have not received any cashback
                    HDFC Bank customer support has been notified about the posted complaint.
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                      K
                      Karthik18
                      Jun 11, 2020
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                      I purchased the iphone 11 on march 10, 2020 i haven’t received a cashback yet which was said to be credited to the card account within one month
                      HDFC Bank customer support has been notified about the posted complaint.
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                        A
                        Anshulgoel74
                        Jun 10, 2020
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                        Resolved

                        I have bought my iphone11 with hdfc bank debit card on 03/01/2020 in Panipat haryana. As mentioned by hdfc bank (To receive cashback of 6000 within 120 days from the transactional month end) i haven’t received my cashback till now, it is more than 120 days. I have asked in seller, they said to check with bank. Hope this issue gets resolved and cashback will be credited as soon as possible.
                        Jun 15, 2020
                        Complaint marked as Resolved 
                        Fff
                        HDFC Bank customer support has been notified about the posted complaint.
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                          H
                          Hardik Sabharwal
                          Jun 10, 2020
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                          Hi I have purchased an i phone 11 in january but till date my cashback is not credited . Which was to be credited within 120 days .I have been trying to call the customer care but its shutdown from last 3 months now and nowhere to reach for this complaint.

                          I have already mailed the support id but its been over a month no response is been given.
                          Kindly let me when will I receive it.

                          Thanks
                          Hardik Sabharwal
                          HDFC Bank customer support has been notified about the posted complaint.
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                            S
                            Shourya Misra
                            Jun 10, 2020
                            Resolved
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                            Resolved

                            I had purchased an iPhone 11 on 10th February, 2020 and it’s been over 120 days of the purchase and I haven’t received ₹6000 which I was entitled to as per their scheme.
                            Jun 16, 2020
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
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                              J
                              Janardhan Leela
                              Jun 10, 2020
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                              MCTF ATM Transaction

                              Sir 10000 deduct (Update: inr 10, 000.00 debited from my account on 10-june-2020. Info: mctf atw 10/06/2020 from my account.
                              I call to customer care they said you make a atm transaction of 10000rs. On 10/06/2020. At that time 10000 rs. Debited from my account and credited at the same time, but i didn't get any message of these transactions. And now they are saying that transaction have been made succesfully.
                              How is this possible.br...
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                              J
                              jhansi janas
                              from Delhi, Delhi
                              Jun 10, 2020
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                              Hi sir please help me just now I got a massage 10000 automatically debited
                              MCTF ATW but I didn't any ATM transactions please help me
                              HDFC Bank customer support has been notified about the posted complaint.
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                                S
                                Shatadru Das
                                Jun 10, 2020
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                                I bought my iphone11 with hdfc bank debit card on 5th january 2020. As mentioned by hdfc bank (To receive cashback of 6000 within 120 days from the transactional month end) i haven’t received my cashback till now, it is more than 120 days. Hope this issue gets resolved and cashback will be credited as soon as possible
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  S
                                  Sambath Raj
                                  Jun 10, 2020
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                                  Address: 369, Sai Sadan Bldg Main Rd, Kamaraj Nagar, Tamil Nadu 600071
                                  Website: netbanking.hdfcbank.com/netbanking

                                  Have to reset my net-banking pin. There are 2 options :

                                  1) registered number + debit card — i can't use this because i dont have the debit card.

                                  2) registered number + e-mail : now the problem is 3 digit otp comes to the registered number but the email never arrives, i dont know why is it happening. Why hdfc bank is incapable in this matter in the present modern world!
                                  HDFC Bank customer support has been notified about the posted complaint.
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                                    D
                                    dinesh chandra tayal
                                    Jun 10, 2020
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                                    Sir/Mam
                                    with reference to above my credit card is misused between 26/05/2020 and 09/06/2020. I came to know about it only on 9/06/2020 evening when I received a message that a transaction of Rs 4000/- has been done on PAyTM by using my card details. When i enquired on the given tollfree no they informed me that transaction were done regularly by using my card details but during this period i neither received any OTP or message mentioning the usage of the card while the card is with me. Please look into the matter and reimburse the debited amount to my account.
                                    Regards
                                    Dinesh Chandra Tayal
                                    HDFC Bank customer support has been notified about the posted complaint.
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                                      M
                                      Manu239595
                                      Jun 10, 2020
                                      Resolved
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                                      Resolved

                                      Website: Croma center

                                      Had purchased iphone 11 pro from croma store on 29th feb 2020 using my hdfc bank debit card, at the time of purchase there was a offer from bank for 6000 cash back after 120 days. But its been more than 120 days and i haven't received the cashback yet in my account, if the bank cannot process the services they extent then why should they bring on such scheme, just lemme know how best i can go ahead to resolve this issue.
                                      +1 videos
                                      Aug 11, 2021
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jun 10, 2020
                                      HDFC Bank Customer Care's response                                       Dear Customer,

                                      Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details. Please mention reference number TT[protected] for us to promptly respond to you via email.

                                      -Bejoy
                                      HDFC Bank Customer Assistance
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