Claimed

HDFC Bank Complaints & Reviews

2.9
Updated: Mar 24, 2026
Complaints 32945
Resolved
18420
Unresolved
14525
Contacts

File a complaint to HDFC Bank

Having problems with HDFC Bank?

File a complaint and get it resolved by HDFC Bank customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

HDFC Bank reviews & complaints page 401

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
SBChatterjee
Jun 10, 2020
Resolved
Report
Copy
Resolved

Please cancel my oneassist membership from my card ending in 9049.
Aug 8, 2021
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Dear customer,
Please provide the details asked on the link http://survey.webengage.com/ws/~1qq44ps and our team shall cancel the plan and refund the amount.
Regards, Team OneAssist
Helpful
Found this helpful?
1 Comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    T
    Theofilla Paul
    Jun 10, 2020
    Report
    Copy

    Im not receiving otp mails to my registered email id. Receiving it in the mobile though.
    HDFC Bank customer support has been notified about the posted complaint.
    I too suffer from the same disease given by useless HDFC
    .
    I too suffer from the same dieases given by futile HDFC bank
    Helpful
    Found this helpful?
    2 Comments
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      K
      Kamau_Engineer
      Jun 10, 2020
      Resolved
      Report
      Copy
      Resolved

      Address: N202 JAde REsidency Wagholi Pune 412207

      I applied for hdfc bank fastag on 21 may 2020 and my wallet got created on 28th may 2020 but still i am waiting for my fastag delivery.

      I choose hdfc bank fastag because of my trust in hdfc brand but unfortunately as a customer i am loosing faith in the brand because of this tremendous delay.

      I tried to call 6-7 times on your customer care but every time either i am getting excuses like system not working or having huge pendency of month march.

      If this is the situation then why is it not supposed to inform customers initially at the time of signing up.

      Kindly cancel my request and refund the full amount of 500 inr deducted from my hdfc bank saving account.

      My application ref no. Hfr01567684

      Mobile no. [protected]

      Note: please resolved the same in 48 hour else i am going to launch complaint against hdfc bank fastag in consumer forum and

      Indian consumer complaint portal on the ground of false promise of delivery fastag within 7 working days.
      Aug 6, 2021
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Jul 26, 2020
      HDFC Bank Customer Care's response
      Dear Customer,

      Please email at fastag.[protected]@insolutionsglobal.com or reach Fastag Team directly at [protected] for better assistance.

      -Anay
      HDFC Bank Customer Assistance
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        L
        Lakshmikant Rai
        Jun 10, 2020
        Report
        Copy

        Due to covid-19 my train booking has cancle and from irtc they have refund my money on 27may 2020. But till now refund amount haven't come in my account from irtc they refund the money. Detail of refund transaction.
        Pnr:-[protected]
        Transaction id:-[protected]
        Bank refund txn id :-30001001490035175427175
        Refund type:- refund for cancellation
        Actual refund date :-27may, 2020
        Refund amount :-1605/-
        Settlement id :-[protected]
        HDFC Bank customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          D
          Dr. Rahul Kumar
          Jun 10, 2020
          Report
          Copy

          It is very much painful to explain that my fastag replacement request had been not completed in 3 months later i said to surrender and refund the amount it is almost 4 months of surrender fastag but refund i have not received
          They provided me mail id which is also not working
          Fastag. [protected]@installationglobal.com
          Wallet[protected]
          Customer i'd[protected]
          HDFC Bank customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            U
            urmila nayak
            Jun 10, 2020
            Report
            Copy

            I have applied for emi moratorium for the month june to august still my account debited on dated 10/6/2020

            Pls refund

            My request no is attached below
            HDFC Bank customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              G
              Gopal1901
              Jun 10, 2020
              Report
              Copy

              I have bought my iphone11 with hdfc bank debit card on 03/01/2020 as mentioned by hdfc bank (To receive cashback of 6000 within 120 days from the transactional month end) i haven’t received my cashback till now, it is more than 120 days. Hope this issue gets resolved and cashback will be credited as soon as possible.
              HDFC Bank customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                V
                vishnub7100
                Jun 10, 2020
                Resolved
                Report
                Copy
                Resolved

                I have bought my iphone11 with hdfc bank debit card on 13/01/2020 from reliance digital pune. As mentioned by hdfc bank (To receive cashback of 6000 within 120 days from the transactional month end) i haven’t received my cashback till now, it is more than 145 days. I have tried contacting the bank several times but i wasnt able to connect with them as there is no option now to talk with the customer care executive. I have registered two complaints for which i havent got any response even after 20 days. I have asked reliance digital, they said to check with bank. Hope this issue gets resolved and cashback will be credited as soon as possible.

                Attached my invoice copy for your reference.

                Paymentrefno#[protected]
                Tax invoice#[protected]
                Jun 16, 2020
                Complaint marked as Resolved 
                After registering my complaints over here I have received several spam calls asking me that have you filled in any complaints regarding CashBack. When I said I did and asked them when will i get my money they said you will get it today itself but you have to forward one sms to them. Then only they will be able to process it. When I checked the sms it was upi%#@&#% this kind of msg. Then they callled me several times asking me to forward the sms which I didn’t. So our informations are getting leaked from here and is not confidential as it t seems. I request everyone who to look for these kind of spam callers and not to do anything they ask l. The bank never ask . And one funny thing is that they said they will put the money to my debit card. When I asked why they were like blah blah. So beware guyz. And I don’t know if it’s through this platform or not I got my cashback to my credit card. Thanks
                HDFC Bank customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  S
                  Sundaranarayanan Ramachandran
                  Jun 10, 2020
                  Report
                  Copy

                  I have purchased iphone 11 from poorvika mobiles, kanthanchanvadi, chennai on 31/01/2020 using my hdfc bank credit card. I have been notified about an offer of 6000 inr cash back after 120 days of last day of transaction month. Now, the date have been crossed, but no cash back have been added into my account. Requesting relevant person to have a look into this and do the needful.
                  HDFC Bank customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    1
                    1990tessie
                    Jun 10, 2020
                    Report
                    Copy

                    Seriously do you think people have funds to pay loans? What does moratorium mean when one is literally struggling to bring food on the table. I’m a member of your bank and i have no job hence no funds to pay my loans and credit cards. Instead of moratorium can’t an option be given of grace period until you get a job because i have lost my job and i’m struggling to get one. I was pregnant due to which i had to quit my job because of my standing job. When i started looking out for a backend job literally i was not hired due to my pregnancy to which the company did not tell me directly but it’s quite evident. After my delivery i had to go through lockdown and even worst i couldn’t get myself a job, however since i’m a makeup artist i used to freelance. Now due to the foreseen circumstances i can’t even freelance. I’ve been borrowing funds from relatives and friends just to fulfill my family needs. Hope there is a consideration for such circumstances. I hope to find a solution rather than just increase in my interest rates for non payment. Please allow me some grace period at least until i get a secured job and i assure you to pay my debts faithfully. Thank you.
                    HDFC Bank customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      S
                      SURAJ PONIA
                      Jun 10, 2020
                      Report
                      Copy

                      Bank deduct my 2000rs
                      HDFC Bank customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        G
                        Gajenderk
                        Jun 9, 2020
                        Report
                        Copy

                        I bought iphone 11 on 5 feb 2020. I havent received the cash back till now.
                        As per offer policy i have completed 120 days.
                        Please look into the concern.
                        Regards
                        Gajender
                        HDFC Bank customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          S
                          sagarsoni91
                          Jun 9, 2020
                          Report
                          Copy

                          I have purchased iphone 11 via hdfc cashback scheme. They promised to disburse the cashback within 120 days.

                          But 120 days have passed and no cashback was received.
                          HDFC Bank customer support has been notified about the posted complaint.
                          Same situation with me. Customer support is not available. What you are going to do now?
                          Helpful
                          Found this helpful?
                          1 Comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            R
                            RajdeepSam21
                            from Mumbai, Maharashtra
                            Jun 9, 2020
                            Report
                            Copy

                            Hdfc is guilty of sending my credit card statements and submitting them in the hands of a third party despite beingf aware of my address change.

                            They then proceeded to charge me pealty and interest for not paying credit card dues, despite their fault in not giving me thee credit card statements.

                            On complaint, they sent me the credit cart proof of delviery which shows that hdfc submitted my personal details and credit card statement for two months to someone else and obtained their signature. They did not even take a mobile number.

                            I have these proofs with me.

                            They have exposed my financial details when these should have been protected.
                            HDFC Bank customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              G
                              Gopal2616
                              Jun 9, 2020
                              Resolved
                              Report
                              Copy
                              Resolved

                              I have bought my iphone11 with hdfc bank debit card on 03/01/2020 As mentioned by hdfc bank (To receive cashback of 6000 within 120 days from the transactional month end) i haven’t received my cashback till now, it is more than 120 days.Hope this issue gets resolved and cashback will be credited as soon as possible.
                              Jun 10, 2020
                              Complaint marked as Resolved 
                              Idk
                              HDFC Bank customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                P
                                Pradip Santra
                                Jun 9, 2020
                                Report
                                Copy

                                I had applied for a credit card though hdfc bank few months ago, meanwhile hdfc couldn't send me the card due to covod - 19 lockdowm. The delivery address was my office address,

                                Last month hdfc had send it to me through blue dart courier to my office, the awb no. For my card was - [protected]

                                It has not been delivered to me as due to the coronavirus outbreak my office is still closed. Kindly look into this matter and send my card back to my mailing address, which is my residential address.

                                My application reference number is 20c[protected]e1. Please resolve the issue quickly.

                                :
                                [protected]s2
                                HDFC Bank customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  J
                                  Report
                                  Copy

                                  Hello sir,

                                  I have deposited 50 USD in IQ Option ( Trading app) on[protected] on day time and I withdraw the same amount 50 USD from IQ Option to My bank account[protected] night). After 2 days[protected], I received my money and after some time it is automatically deducted from my account without my knowledge and there is no reference number, nothing mentioned .it is not credited to my iq option account also, where the money gone I don't know. Kindly solve the issue. I have tried to contact your customer care but they are also not picking. I'm NRI, now in Saudi Arabia . So please help me to get out of this issue .
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Jun 10, 2020
                                  Updated by [email protected]
                                  Kindly refund the deducted amount of 3786.50
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    U
                                    uniqueYogesh99
                                    Jun 9, 2020
                                    Report
                                    Copy

                                    Address: PACE mumbai bhandup

                                    Dear hdfc,

                                    I praise the way you guys are working, i really impress as you guys are following orthodox systems as well you guys creating your own systmems, which is out the box
                                    Buy are you aware about the company who are working with you as resourcing partner

                                    One of the company pace, md name is harneet
                                    Ceo-mr hariharan
                                    What the hell is happening with the employees in that company. How they are breaking the rules as well humanity.
                                    Neither salary is as per guidelines. Nor working hours
                                    A lot of additional il-logical system they have as, last sunday u must work on
                                    Salary day is 7 of every month but still employees are salary less

                                    Specially in these days
                                    Guys this mail is regarding pace but guys, pace is not a company, but hdfc reputation is getting down

                                    I dont care if they guys shoot me just because of this message
                                    But i will do my duty
                                    You may go through my name and address, i dont care, coz my intention is to do something good belong to humanity and i want your company in top of the world

                                    I have been an interpreneur, so i can understand the pain of a business loss
                                    And i m saving you from that pain

                                    And this fight will not stop if you will not take any action, even i will include u with those devils and animals
                                    I having a big hope with u

                                    Good luck guys
                                    Keep going

                                    Regards
                                    Yogesh singh
                                    E-code is 70037
                                    [protected]
                                    [protected]@gmail.com
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Company name : pace setters business solutions private limited

                                    Owner name : hariharan sir(CEO), Harneet mam(MD)

                                    Business head : paromita mam(overall pan India)

                                    Branche : ( mumbai {Bhandup},

                                    Noone is responding and more than 10 employees are still suffering just because of this unprofessional company !
                                    Helpful
                                    Found this helpful?
                                    1 Comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      V
                                      VISHAKHA BHURAT
                                      Jun 9, 2020
                                      Report
                                      Copy

                                      Address: Pune

                                      I i have purchased iphone 11 on[protected] but did nt receive. Cashback of 6000/- as per the offer. Please help
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        H
                                        Himanshu Dhiman20
                                        Jun 9, 2020
                                        Report
                                        Copy

                                        Bought an i phone11 under scheme where i was suppose to get 6000 cashback within 120 days of purchase.

                                        But more than 120 days have passed and still have not received any cashback as promised.
                                        HDFC Bank customer support has been notified about the posted complaint.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit