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Updated: May 26, 2026
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M
Manishleo01
Jun 7, 2020
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I have purchased an iphone 11 on 25th january 2020 which is guaranteed of 6000rs cashback within 120days
But still i have not received my cashback.
HDFC Bank customer support has been notified about the posted complaint.
No support is notify, remarks is done for your own satisfaction, I am suffering still
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    denipatel188
    Jun 7, 2020
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    I have purchased an Iphone 11 on 28th january 2020 using hdfc debit card on hdfc bank’s offer 6000rs cashback using its debit card.

    According to bank’s condition, cashback must be deposited in tha account within 120 days from the date of purchase, but i haven’t received cashback even after 120 days.

    For the reference, i m attaching the receipt of payment.

    Please resolve my query as soon as possible.
    Jun 9, 2020
    Complaint marked as Resolved 
    hjv nvmn
    HDFC Bank customer support has been notified about the posted complaint.
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      Madhav Middha
      Jun 7, 2020
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      I didn’t have received cashback of iphone 11 I have bought on 15 jan 2020 they said your cashback credit into your account after 120 days but i have didn’t receive
      HDFC Bank customer support has been notified about the posted complaint.
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        ravi prakash chaubey
        Jun 7, 2020
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        Address: VILLAGE DADRA POST TIKAPUR DISTRICT AZAMGARH

        Hi i m last month paid my loan agreement no 38253555 full outstanding

        But bank is not provide my noc

        And cibill is show loan is active
        Jun 8, 2020
        Complaint marked as Resolved 
        My email is [email protected] Mob no9265554721
        HDFC Bank customer support has been notified about the posted complaint.
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          Bilashna
          Jun 7, 2020
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          Address: Bangalore, Karnataka.

          I purchased iphone 11 (64gb) on 4th jan, 2020. And i was suppose to receive cashback of rs.6000 with 120 days. But, i did not received it yet. Tried to contact bank customer service but no success. Please resolve this asap
          HDFC Bank customer support has been notified about the posted complaint.
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            Kuhu Chauhan
            Jun 7, 2020
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            Address: near by U.C.O Bank
            Website: Ad hoc statement charge

            Ad hoc statement charge rs.118 & rs.590 have been deducted on 06 jun 2020 from my hdfc salary account without any information.

            How can bank deduct money without any acknowledgement

            So i need clarification from bank or reverse my ₹708 to my account.

            Ref no.- mir[protected].
            Ref no.- mir[protected]

            Narration - adhoc stmtchgs incl gst 070520-mir[protected], 200520-mir[protected]
            Value date - 06 jun 2020
            HDFC Bank customer support has been notified about the posted complaint.
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              khannap
              Jun 7, 2020
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              Address: a92 chanakaya place street no 16 ,25 feet road janakpuri 110059

              I have multiple loans with hdfc bank including one auto loan, one personal loan, one insta loan on my credit card and i have one joint account with my mother in hdfc on which i have a jumbo loan. I have applied moratorium for all 4 loans in april for the same i have received a confirmation from hdfc bank on my registered email id (April 3)

              Dear uma, we have received your morotorium request and reference number for the same is dmo[protected].
              Dear poornima, we have received your morotorium request and reference number for the same is dmo[protected].
              Dear poornima, we have received your morotorium request and reference number for the same is dmo[protected]

              Dear poornima, we have received your morotorium request and reference number for the same is dmo[protected]

              But till now still, all the installments are hitting into my account. My account is in negative right now and not able to avail moratorium for the coming months.

              Tried contacting hdfc bank multiple times but not able to connect with any customer care executive.
              Please help me out and let me know how can i proceed legally in this case.

              My customer id 60755024
              Name poornima
              Phone number [protected]
              Aug 7, 2021
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Aug 02, 2020
              HDFC Bank Customer Care's response
              Dear Customer,

              We note that our team has responded to you through email on July 17, 2020 vide email Interaction ID: HBL=[protected]. In case of any further clarification or assistance, please feel free to reply to us on email.

              -Nadia
              HDFC Bank Customer Assistance
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                Palak ray
                Jun 7, 2020
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                I want to cancel my one assist membership on my credit card. They are charging me with membership fees without my permission or consent. I do not need this membership plan.
                HDFC Bank customer support has been notified about the posted complaint.
                Dear Palak,
                Please submit your details on this link http://survey.webengage.com/ws/~1qq44ps and we will cancel your plan - Nitesh, Team OneAssist
                Dear Palak,
                please submit your details on this link http://survey.webengage.com/ws/~1qq44ps and we shall assist you with the same - Nitesh, Team OneAssist
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                  awork2327
                  Jun 7, 2020
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                  Address: Bangalore India

                  I purchased an iphone 11 on the 16th of jan'20 and i am to receive 6000 cashback within the first 120 days. I have thus far not received any cashback.
                  HDFC Bank customer support has been notified about the posted complaint.
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                    Niteshkaushik
                    Jun 7, 2020
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                    Address: Hdfc New Delhi

                    This is the 5th time i am complaining about this.
                    Hdfc never keeps their promise
                    Dont get fooled by theri 6000 cashback scheme
                    Its been 4 months. They have not provided me cashback. Whenever i make complaint. They send me auto generated e-mails but never resolve them
                    HDFC Bank customer support has been notified about the posted complaint.
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                      mkkaur24
                      Jun 7, 2020
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                      I had bought an iphone 11 on the scheme where i was entitled a cashback of 6000/- within 120 days of transaction. It’s been 120 days and i still haven’t received it yet.
                      HDFC Bank customer support has been notified about the posted complaint.
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                        S
                        sunil2tall
                        from Bengaluru, Karnataka
                        Jun 7, 2020
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                        Even after raising a request for moratorium for loan no. 93443443, you guys have hold the amount for the remaining balance, my account is showing - ve balance now
                        HDFC Bank customer support has been notified about the posted complaint.
                        moratorium reference no DMO[protected]
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                          Sunil Shah59
                          Jun 6, 2020
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                          I have purchased iphone 7 in october 2019 via hdfc credit card and i was supposed to receive cash back of rs 5000 within 30 days. I haven’t received the cash back yet.
                          HDFC Bank customer support has been notified about the posted complaint.
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                            Sunil Shah59
                            Jun 6, 2020
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                            Charges are levied to my credit card without my consent.
                            HDFC Bank customer support has been notified about the posted complaint.
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                              deodwarika
                              Jun 6, 2020
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                              I have bought iphone 11 on 23 jan 20 using hdfc bank credit card. Till now i have not received any cash back even after 120 days.
                              I tried to talk to hdfc credit card customer care but no one is attending the call. I also tried to talk with bank representatives but they are not able to help me. Please do the needful.

                              Brahm deo mishra
                              HDFC Bank customer support has been notified about the posted complaint.
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                                vExact
                                Jun 6, 2020
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                                Hi there,

                                I today purchased an item from ebay using from hdfc forex card... Unfortunately the seller account was compromised so i would not be receiving the item i paid money for...

                                The transaction is currently in pending state... Please help it not getting settled or file a chargeback...

                                Reply asap... £400 at stake.
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  RaviKumarxxx
                                  Jun 6, 2020
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                                  Address: bangalore

                                  On 24.03.2020 at nigh 11:00 o'clock, almost 24 trasanction amounting rs. 4706/- was done by some google *octro. I have not done these transactions. Just then i received a call from hdfc bank asking whether i did these trasanction or not. I said no. I card got blocked instantly.

                                  For refund of my debited amount i called several time to customer care of hdfc bank. They say recovery team will contanct within 2 days but no body called me till date. It is very difficult to directily contact hdfc customer care executived because of lengthy computer generated option. If calls get connected also then no positive response. Till date i have not recieved my money. I left with no option but to complain at banking ombudsman.

                                  Ravi kumar
                                  [protected]
                                  HDFC Bank customer support has been notified about the posted complaint.
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                                    Umesh Chander Soni
                                    Jun 6, 2020
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                                    This is reference to policy no: 17645708 and 17634462. I wish to inform you that i had purchased both two policies (First[protected] hdfc life super saving plan 20/05/2015) and (Second[protected] hdfc sl progrowth super ii 26/05/2015), which both have lock in period of 2 years from date of issued as per your employee. Same has been expired on 26/05/2018. I was unable to pay the premium, contacted the your chandigarh office and send many emails for refund of amount and chandigarh area manager anuj mathur [protected] and duputy manager supriya [protected] was told that the both policies has got a lock in period of 5 years, now 5 years are over but still i m not getting my amount back despite of repeated visit to your branch. Your agents just cheat us making false commitments to sell the policies. Kindly look into the matter and make arrengent for the refund of my matured amount in the form of cheque or dd. Or i have to move to the consumer court for the same.
                                    HDFC Bank customer support has been notified about the posted complaint.
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                                      Amir Ahmedi
                                      from Nakur, Uttar Pradesh
                                      Jun 6, 2020
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                                      wrong mandate without knowledge

                                      Please consider this as an official request for de-activating this on my account as i have not approved this mandate. Please see the message below:

                                      "dear customer mandate reference no: hdfc[protected] issued to future generali life insurance co ltd with value rs. 31700.00 and frequency adho is received today for processing.in case of any issue please get in touch with your branch".

                                      Please cancel this mandate...
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                                      thepandeysoni
                                      Jun 6, 2020
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                                      I have bought my iphone11 with hdfc bank debit card on 1st february, 2020 in apple store logix mall, noida, sector -32. As mentioned by hdfc bank (To receive cashback of 6000 within 120 days from the transactional month end) i haven’t received my cashback till now, it is more than 120 days. I have asked to store, they said to check with bank. Hope this issue gets resolved and cashback will be credited as soon as possible.
                                      HDFC Bank customer support has been notified about the posted complaint.
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