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HDFC Bank Complaints & Reviews

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Updated: Dec 16, 2025
Complaints 32889
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18416
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HDFC Bank reviews & complaints page 405

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A
Avinash Palghadmal
Jun 3, 2020
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I have update my international number on my hdfc nri account,
But i don't receive otp for online transaction.
HDFC Bank customer support has been notified about the posted complaint.
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    M
    Mohith Nayak
    Jun 3, 2020
    Resolved
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    Resolved

    Hdfc bank hold my balance of 1, 169 with the following reason "mirevenue hold through gefu" if this is because of does not maintaining minimum balance i want to clarify my account is salary account which should be zero balance account. The same amount on 29th of may 2020 got deducted once amount was credited into my account and again same amount was put in hold 03rd of june 2020. Couldn't able to connect to customer care also.
    Aug 9, 2021
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Jun 10, 2020
    HDFC Bank Customer Care's response
    Dear Customer,

    We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

    -Anay
    HDFC Bank Customer Assistance
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      S
      ShwetaTamang
      Jun 3, 2020
      Resolved
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      Resolved

      I bought my iphone11 with hdfc bank debit card on 04/02/2020 in imagine store - east orion mall bangalore. As advertised by imagine and hdfc bank (Of cashback of 6000 within 120 days from the transactional month end) i haven’t received my cashback till now, it is more than 120 days. I have asked in imagine store, they said to check with bank and now due to current situation there is no one responding to my calls.
      +1 photos
      Aug 10, 2021
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Jun 04, 2020
      HDFC Bank Customer Care's response
      Dear Customer,

      Due to the prevailing COVID19 Pandemic situation, customers may experience a delay in receiving eligible cashback.

      Rest assured, for eligible transactions, cashback disbursements will be done within 30 days post the situation normalizes.

      We request your patience and support during these testing circumstances.

      -Zubin
      HDFC Customer Assistance
      Verified Support
      Jun 10, 2020
      HDFC Bank Customer Care's response
      Dear Customer,

      Due to the prevailing COVID19 Pandemic situation, you may experience a delay in receiving your eligible cashback. Rest assured, for eligible transactions, cashback disbursements will be done within 30 days post the situation normalizes. We request your patience and support during these testing circumstances.

      -Nadia
      HDFC Bank Customer Assistance
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        V
        vasiraju pavan
        Jun 3, 2020
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        Hi,

        I have user car loan, the emi auto debit date 07th of every month, the emi debited on the date 07th may 2020 and on 14th may 2020 again debited emi amount as "manual hold charge". What this means when i will get back those amount.
        HDFC Bank customer support has been notified about the posted complaint.
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          K
          kashish___jain
          Jun 3, 2020
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          Resolved

          I have bought my iphone 11 with hdfc bank debit card on 19/01/2020 from a local shop in mumbai. As mentioned by hdfc bank (To receive cashback of rs. 6000 within 120 days from the transactional month end) i haven't received my cashback till now, it is more than 120 days hope this issue gets resolved and cashback will be credited as soon as possible.
          Jun 5, 2020
          Complaint marked as Resolved 
          Not yet resolved. no call no email no contact has been don till yet receiving fraud calls
          HDFC Bank customer support has been notified about the posted complaint.
          Adding hdfc slip.
          contact - [protected]
          Please contact me for further updates
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            M
            Manya Gugnani
            Jun 3, 2020
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            Address: India

            Hi - I bought an Iphone in Jan'20 and was supposed to receive a cashback of 6000 INR but still havent received it. It has been 6 months
            HDFC Bank customer support has been notified about the posted complaint.
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              9
              9.sukhbir
              from Jodhpur, Rajasthan
              Jun 2, 2020
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              Fastag not received till date, rs.500/- paid on 15/11/2019.
              Fastag application reference number hfr380599. No email received and amount deducted / paid from my account.
              I have applied for fastag, but a message flashed (Attached) that the fastag application pdf is sent to your registered email id. Unable to contact at [protected] as no response on this number, and no contact email for complaint.
              Rs. 500/- paid on 15/11/2019 but no confirmation email or any call received for fastag..
              +1 photos
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Jul 08, 2020
              HDFC Bank Customer Care's response
              Dear Customer,

              Please email at fastag.[protected]@insolutionsglobal.com along with the Registered Mobile Number & Email ID, Fastag Reference Number, and Vehicle Registration Number or reach Fastag Team directly at [protected] for better assistance.

              -Anay
              HDFC Bank Customer Assistance
              Mar 30, 2021
              Updated by 9.sukhbir
              Till date not received HDFC Fastag, paid Rs.500/- in Nov'2019.

              Jun 12, 2021
              Updated by 9.sukhbir
              not yet received fastag of hdfc
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                M
                mohitagarwal1101
                Jun 2, 2020
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                I have bought my iphone11 with hdfc bank debit card on 02/02/2020 in imagine store, kolkata. As mentioned by hdfc bank (To receive cashback of 6000 within 120 days from the transactional month end) i haven’t received my cashback till now, it is more than 120 days. I have asked in iphone store, they said to check with bank. Hope this issue gets resolved and cashback will be credited as soon as possible.

                Pls contact me at +[protected] for card information.
                HDFC Bank customer support has been notified about the posted complaint.
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                  B
                  BhavikaJa
                  Jun 2, 2020
                  Resolved
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                  Resolved

                  Hi. I have not received the cash back on purchase of my iphone 11 from my hdfc regalia cc on 2 feb 2020. It’s over 120 days. Please advise. I purchased the phone from unicorn outlet in infinity mall malad west
                  Jun 16, 2020
                  Complaint marked as Resolved 
                  HDFC has processed the cashback today
                  HDFC Bank customer support has been notified about the posted complaint.
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                    S
                    Sutlesh
                    Jun 2, 2020
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                    I bought the laptop from hdfc creditcard and there was the cashback offer. Its been 6 months now however i am still waiting for the cashback.
                    +1 photos
                    HDFC Bank customer support has been notified about the posted complaint.
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                      S
                      Sutlesh
                      Jun 2, 2020
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                      I bought iphone 11 from faridabad merchandiser. I was updated that i will receive a cashback within 120 days however its been 6 months, i am waiting for the cashback. I checked with the shopkeeper from which i bought the phone. He said that i have to contact the bank. I tried approaching custoner care however ivr not let me through. I never expect such hassel from the big service provider like hdfc bank.
                      +1 photos
                      HDFC Bank customer support has been notified about the posted complaint.
                      Jun 02, 2020
                      Updated by Sutlesh
                      Please find the correct invoice

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                        C
                        Chinmay Surya
                        Jun 2, 2020
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                        Address: Reliance Digital,Elante mall ,Chandigarh

                        I have brought my iphone 11 with hdfc bank debit card on 26/01/2020 from reliance digital, elante chandigarh. As mentioned by hdfc bank to receive cashback of ₹6000 within 120 days from the transaction month but i didn’t receive my cashback till now. It’s more than 120 days so i hope this issue will be resolved and cashback will be credited as soon as possible.
                        HDFC Bank customer support has been notified about the posted complaint.
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                          S
                          Shanthiny
                          Jun 2, 2020
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                          debiting amount under mctf transaction

                          My account has been debited under the mctf transaction on june 02, 2020, for the transaction i made on may 30, 2020, which got debited on the same day....
                          +1 photos
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                          Siddique Baasil
                          Jun 2, 2020
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                          I need to know for what rs 550 has been held in my account
                          HDFC Bank customer support has been notified about the posted complaint.
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                            B
                            Buveneswari V
                            Jun 2, 2020
                            Resolved
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                            Resolved

                            I am a hdfc bank diners club credit card holder. Account holder. I m not interested about this service anymore, kindly cancel my membership as soon as possible.

                            My card number no.- 368357xxxx6341
                            Name: buveneswari v
                            Aug 7, 2021
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Dear Buveneswari, Please fill the details on this link http://survey.webengage.com/ws/~1qq44ps so that we can assist you - Nitesh, Team OneAssist
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                              S
                              SaurabhSrivastava_1993
                              Jun 2, 2020
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                              Today morning i transfered 6000 on 31st may 2020 from my hdfc app to my other bank of baroda account via imps. Amount debited from my hdfc bank account but not credited after more than 48 hours to my bank of baroda account. Status shows processor down. How to get refund? Please help me out. As it was utmost important for me, i feel harassed and helpless. Will bank repay me the amount?
                              HDFC Bank customer support has been notified about the posted complaint.
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                                I
                                iyerbh
                                Jun 2, 2020
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                                Hi all,

                                I had purchased iphone11 from croma on january-26-2020. As per the offer there was a flat cash back of rs 6000/- also specified in the bill to be credited within 120 day. Now its more than 120 day and i have not received the cash back. On calling hdfc bank i was asked for offer details and was said the marketing team will check and revert before 08-jun-2020.
                                I feel the bank should now about its offer and not tell customer that it would check and inform. It create a doubt on the customers mind.
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  A
                                  acsaxena
                                  Jun 2, 2020
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                                  I have bought my iphone11 with hdfc bank credit card on 07/01/2020 in pune from apple store. As mentioned by hdfcbank (To receive cashback of 6000 within 120 days from the transactional month end) i haven’t received my cashback till now, it is more than 120 days. Hope this issue gets resolved and cashback will be credited as soon as possible.
                                  HDFC Bank customer support has been notified about the posted complaint.
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                                    N
                                    Nag99
                                    Jun 2, 2020
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                                    Respected sir/madam,

                                    Greetings!!

                                    I've made a transaction to vendor 1mg by using hdfc bank credit card through payment gateway: paytm rs. 2498/- on 08.04.2020 successfully.

                                    Due to unavailability of the product the order got cancelled on the same day itself and the refund amount rs. 2498/- has been initiated by the vendor 1 mg with reference no: rrn/refund id: 20200409111212801300168384265857591 on 09.04.2020.

                                    Since then, i was waiting for the refund amount to my account, unfortunately the same is did not get credited to my account even after more than a month.

                                    I had raised a complaint to hdfc bank and called to customer care multiple times but no one is there to address my problem, i'm not sure about that, whether the bank is having customer care service or not?, if the bank is having customer care service to serve their customers, definately some one should have responded by this time from hdfc bank's end.

                                    Would request you to kindly check this complaint and get back my refund amount to my account at the earliest.

                                    Thank you,

                                    Best regards,
                                    Nagaraju n.
                                    [protected]
                                    [protected]
                                    HDFC Bank customer support has been notified about the posted complaint.
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                                      J
                                      Jakki Naveen
                                      Jun 2, 2020
                                      Resolved
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                                      Resolved

                                      Address: ADILABAD HDFC PERSONAL BANKER BEARING CONTACT NUMBER 9848799297

                                      I am komire sunitha account holder adilabad hdfc bank bearing account number : [protected], this is to informin you that irresponsible and disrespect answer given by adilabad hdfc bank personal banker for my debit card activation quary, i am very unsatisfied with your services, and want to close my account as soon as possible because of arrogant attitude of adilabad hdfc personal banker bearing contact number : [protected].

                                      Regards
                                      Komire sunitha
                                      [protected]
                                      +3 photos
                                      Aug 7, 2021
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jun 09, 2020
                                      HDFC Bank Customer Care's response
                                      Dear Customer,

                                      We sincerely apologise for delay in respond to your query. Your query has been shared with concerned team for further action. Do note, due to the current COVID-19 situation and to prevent further spread of the virus, we are operating with limited staff. It may take us some time to get back to you. We request your patience and support under these unprecedented circumstances.

                                      -Nadia
                                      HDFC Bank Customer Asssistance
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