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HDFC Bank Complaints & Reviews

2.9
Updated: Jul 8, 2026
Complaints 32958
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R
Ruhi Ragini
Jul 20, 2020
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Hi my nps account is frozen i had paid the first transaction through hdfc bank.
I got a mail saying "in this regard, we wish to inform you that your kyc was rejected by your bank/pop. We have not received the required documents as on 02-jul-2020.in order to complete your registration process, you are requested to submit the bank/pop verified enps registration form along with supporting documents (Like bank statements, etc.) to the below mentioned address."

Since nowadays sending document by post is difficult to the bank. Please provide a solution what is supposed to be done, any online solution to it.
HDFC Bank customer support has been notified about the posted complaint.
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    Vidhya Subramani
    Jul 20, 2020
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    Stmt chgs net-mbl incl gst 130720-mir[protected] this charge has been deduced from my account without informing. When i submit for statement, no message on changes applicable is informed. If it is informed, i won't submit it.
    HDFC Bank customer support has been notified about the posted complaint.
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      V
      VIJAY KUMAR BANDAM
      Jul 20, 2020
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      Address: LIFESTYLE STORE BEGUMPET , HYDERABAD

      My credit card no. [protected], cash back points rs. 2755 not received to date. Transaction of rs 27557 was made by me with lifestyle begumpet on 15th december, 2019. Purchase was made during offer period itself.
      Kindly look into and credit to my card account.
      Regards,
      B. Vijay kumar
      Mobile[protected]
      HDFC Bank customer support has been notified about the posted complaint.
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        R
        Rakiii
        from Mumbai, Maharashtra
        Jul 20, 2020
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        I had purchased watches at al kors in november 2019 and january 2020. I have not received my 90-day cashback for either of the products. This is frustrating as they aren't responding on their helpline numbers as well.
        HDFC Bank customer support has been notified about the posted complaint.
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          S
          satish nallapalle
          Jul 20, 2020
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          The transaction is currently not available for your account. Please contact our 24 hour call center for further assistance.
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            M
            mankuatrey89
            from Jodhpur, Rajasthan
            Jul 20, 2020
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            Dear team
            I have a credit card of hdfc bank. But due to lockdown and jobless i have paid half minimum amount of hdfc credit card. Due to covid 19 indian government are says that every customer are able to took moratorium. But hdfc bank not given moratorium to his customers. He behave very bad with his customers during recovery calling. My registered mobile number with hdfc bank is [protected].
            I request to give me only 10 days to pay your minimum due in credit card. But recovery agent asking me to send notice and recovery letter and inform to legal departments.
            Why they are not given rbi moratorium to persons who lost their jobs due to lockdown and covid 19
            Please take action against these persons
            HDFC Bank customer support has been notified about the posted complaint.
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              S
              Sukhi Yadav
              Jul 19, 2020
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              Hi team,
              I am sheela tiwari and i am account holder in hdfc bank. I forgot my password of net banking so i tried to reset it. There is two ways of resetting my password.
              1) through phone number and debut card however it's not possible in my case as i don't have debit card
              2) through email and phone number however i am not getting any otp mail.

              Please help
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                S
                Jul 19, 2020
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                Hdfc loan repayment schedule is not updated in the netbanking even after the interest percent is reduced more than a month.
                HDFC Bank customer support has been notified about the posted complaint.
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                  D
                  DEEPAK TAPADAR
                  Jul 19, 2020
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                  Address: S/o Bhola tapadar, Fatashil bazaar near Kali mandir

                  Dear sir i am existing customer of hdfc bank having saving account,
                  Account no. [protected]
                  Ifsc code - hdfc0002721, my fund 1003.19/- is on hold (Mirevenue hold through gefu) details of the hold amount, i don't know what to do even i approached with my bank branch they don't have details from where it was hold, so, sir kindly help me to release my fund i am going through a very tough financial crisis situation, pls help me.
                  HDFC Bank customer support has been notified about the posted complaint.
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                    P
                    Pintesh Parihar
                    Jul 19, 2020
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                    Please close debit card emi as the refund amount is already processed from the flipkart... And i didn't get any masg and update regarding this from last more than 15 days.
                    Please look into this matter and close debit card emi.

                    Registered contact number is [protected]
                    HDFC Bank customer support has been notified about the posted complaint.
                    Jul 19, 2020
                    Updated by Pintesh Parihar
                    Please check this Screen shot flipkart already processed the refund of INR 33490.please close debit card EMI.

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                      A
                      Adarsh1615
                      Jul 19, 2020
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                      Address: Delhi

                      Hdfc bank customer service is very worst service in bank.in my credit card from last 7 to 8 month monthly statement is coming with offus emi and i never took any emi on my card from last 7 to 8 month and for that i have contact there customer care to many time but they never response. I want to know why are you charging me offus emi.
                      HDFC Bank customer support has been notified about the posted complaint.
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                        E
                        English With Ashish Raj
                        Jul 19, 2020
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                        Address: S/O: Shankar Lal, House Number 146, Rajendra Ward Number 1,Sihora, Jabalpur, Sihora(MP), Madhya Pradesh, 483225, N/A

                        Hi,
                        This is ashish shankarlal banshkar.
                        Hdfc a/c#: [protected]
                        Credit card: xx2977
                        I want to state that for amezon1258399, every month rs. 199 is spent via credit card xx2977. I have tried to stop it from my end, but nothing is working. I never set any auto payment for this. I want to stop this payment immediately, so kindly help me out.

                        Thanks & regards
                        Ashish banshkar ([protected]@gmail.com)
                        HDFC Bank customer support has been notified about the posted complaint.
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                          N
                          Nancy90
                          Jul 19, 2020
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                          I have paid two embassy fee from my credit card of total amount - 13, 254 and 13356. I have also cleared my credit card bills regarding this transaction on time. But few days later i noticed hdfc bank entitled two loans against me without any prior notice. Even i have cleared my all dues. Kindly resolve this issue. I have no bills to clear but bank shows i have. This is completely wrong.
                          HDFC Bank customer support has been notified about the posted complaint.
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                            D
                            Deepanita Angel
                            Jul 19, 2020
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                            Address: Koramangla 6th block

                            Hi,

                            I have tried sending mail to the customer support. Haven't received the hdfc welcome kit yet. It's mire than 3weeks. Everytime the bank executive says, you'll receive it asap. 24th July is the atm OTP activation last date. I am so worried. Don't know what are the people upto. And y they would take so much of time. Have never experienced anything like this ever before.
                            HDFC Bank customer support has been notified about the posted complaint.
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                              B
                              bindutushar
                              Jul 18, 2020
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                              Address: gv gents gandhi road mahindra word city chengalpettu pincode 603002

                              In my Hdfc account debited automatically money in this month[protected] is debited money automatically almost 300 Rs in one day... and next second day[protected] is debited money automatically 900 Rs... and the Third day means[protected] is debited money automatically 600 Rs ... in three days total money is =1700rs money is debited ...
                              HDFC Bank customer support has been notified about the posted complaint.
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                                R
                                Rajneet Dogra
                                Jul 18, 2020
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                                Address: Green avenue , Amritsar

                                My self Rajneet Dogra account holder of your bank HDFC.
                                BRANCH -Green avenue, Amritsar
                                Ifsc code- HDFC0001407
                                ACCOUNT(PROTECTED)
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  M
                                  Mr J Khan
                                  Jul 18, 2020
                                  Resolved
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                                  Resolved

                                  महोदय/महोदया,

                                  मैं, जावेद, शंकर नगर एक्सटेंशन कृष्णा नगर दिल्ली का निवासी हूँ और आपको सूचित करना/बताना चाहता हूं क्योंकि मुझे दिनांक 01/05/2020 की सुबह अपने फोन पर एक संदेश मिलता है और जब मैं संदेश पढ़ता हूं, तो मुझे पता चलता है कि मुझे रु 2, 00, 000/- इंस्टा जंबो लोन मिला है जबकि मैंने इंस्टा जंबो लोन के लिए आवेदन नही किया। जब में कृष्णा नगर बैंक जाता हु और ये सारी बात बताता हु तो बैंकर मुझे एक ई-मेल ID और एक फ़ोन नंबर देता है मगर बैंक से कोई हल नही निकलता और ना ही फ़ोन नंबर से फिर में ई-मेल पर मेल करता हु।

                                  वे यह मेल ID customerservices.[protected]@hdfcbank.com और फ़ोन नंबर [protected] है

                                  उसके बाद फिर मुझे एक ई-मेल मिलता है जिसमे यह लिखा होता है हमारे ग्राहक सेवा कार्यकारी अधिकतम 12 से 14 कार्य दिवसों में जवाब देंगे। मगर मुझे कोई जवाब नही मिलता मैंने दूसरी मेल डाली उसका भी कोई जवाब नही मिला इंस्टा जंबो ऋण को रद्द करने के लिए तीसरा अनुस्मारक ई-मेल करता हु फिर भी मुझे कोई जवाब नही मिला इसमे मई का पूरा महीना निकल जाता है मुझे इस इंस्टा जंबो लोन की जरूरत नही है मुझे लोन के लिए फोन आते थे लेकिन मैंने कोई भी ऐसा बटन नही दबाया ताकि लोन का आवेदन किया जा सके और मै कॉल काट देता था

                                  यह आपको सूचित करना है कि जिस ऋण के लिए आवेदन नही किया गया है उसे तुरंत रद्द करवा दे और बिना किसी चार्ज के HDFC बैंक इसको वापस ले।
                                  में नही चाहता कि मेरे अकाउंट से कोई भी अमाउंट कटे और में नही चाहता की मेरा सिबिल स्कोर खराब हो इस लोन के चकर में।

                                  मेरे मोबाइल पर फिर से एक और मैसेज आता है जिस में HDFC Bank Credit Card loan ending With 7854 और इसको मेरे सेविंग अकाउंट से लिंक किया है ऐसा मैसेज आया और फिर मैंने अपना सेविंग अकाउंट चेक किया तो लिंक हो चूका था फिर भी तीन ई-मेल करने के बाद भी ये HDFC बैंक ऋण प्रक्रिया आगे बढ़ाए जा रहा है ये HDFC बैंक की तो जबरदस्ती वाली बात हो गई।

                                  में ये चाहता हु इसको रिमूव किया जाये जब मैंने इंस्टा जंबो लोन लेने के लिए आवेदन नही किया। तो ये जबरदस्ती क्यो दिया जा रहा है कृप्या करके इसको वापस करवाए और ये भी बताना चाहता हु कि में जब भी कस्टूमर केयर पर फ़ोन करता हु covid 19 की जानकारी के बाद फ़ोन कट जाता है जिससे की कस्टूमर केयर पर भी मेरी बात नही हो सकी और में बैंक भी गया फिर में अपनी सारी प्रॉब्लम बताता हु तो वो कहते है कि एचडीएफसी बैंक पहाड़गंज ऋण शाखा जाओ ये बात HDFC बैंक महिला कॉलोनी गान्धी नगर शाखा की बात है मेरी प्रॉब्लम का समाधान नही हुआ।

                                  इंस्टा जंबो लोन के लिए मैंने चौथा, पांचवां, छठा, सातवाँ, आठवाँ रिमाइंडर भी डाला ईमेल पर मगर मुझे कोई जवाब नही मिला।

                                  अतः श्रीमान जी से निवेदन है कि इस सन्दर्भ उचित कार्यवाही करने की कृपा करें।

                                  प्रार्थी नाम :- Javed
                                  पता :- H. No. 29, Street no. 12, Shankar Nagar Extn.,
                                  Krishna Nagar Delhi - 110051
                                  Mob. :- [protected]
                                  Nov 17, 2020
                                  Complaint marked as Resolved 
                                  Meri koi Problem solve nhi hui ... abhi bhi vahi problem hai
                                  HDFC Bank customer support has been notified about the posted complaint.
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                                    J
                                    jpmewada
                                    Jul 18, 2020
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                                    Address: Ahmedabad
                                    Website: www.hdfcbank.com/fastag

                                    Rs. 270 has been deducted from my HDFC Fastag wallet without travelling through any toll gate.
                                    I have sent mail and called two time to HDFC Fastag customer care number but no one is bother to taking care about the issue.

                                    Name: Jayesh
                                    Wallet Id:[protected]
                                    Ph. No: [protected]
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                                      B
                                      bisho
                                      Jul 18, 2020
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                                      Address: V-07 ,VISHAL GARDEN, CHAKAN ,PUNE

                                      Dear sir
                                      Now we are pay last month my min. Amount 1200 instead of 1131 /-
                                      My total amount was due to 11838 /- as per calculation 10638 /- balances pending + finances charge + emi +??
                                      Now today got my bill 12270/- how u can calculated for created this bill,
                                      Please u can be explain??
                                      We are searching my statement on hdfc credit card login we wont be found why??
                                      Please correct the bill before mentioned any kind of extra charge bill to be remove before created final statement u know well due to covid-19 finical situation is not good then why put extra charge i[censored] used please share and uploading statement on hdfc login
                                      We have attached my june - bill detail ref. To information

                                      Acc-xxxxxxxxxx2481
                                      Cont-[protected]
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                                        R
                                        Romeo xD
                                        Jul 18, 2020
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                                        Address: Veer kunwar Singh colony, Dhobhi ghat gali no.6

                                        It's almost 2 weeks now i have opened my account in 802101 buxar branch. I have requested for cheque book it has been delivered but my welcome kit that contains my debit card has not been delivered. Customer care people are saying it will be delivered to you within 2 weeks but now it's almost 20 days please do something
                                        HDFC Bank customer support has been notified about the posted complaint.
                                        it's almost 2 weaks now after i have opened my online savings account.i have completed my kyc also.but i didnt receive my welcome kit yet.can anybody tell what will be the reason
                                        Welcome kit has not arrived due to address related issue. Can you please help me out in changing the delivery address.

                                        Phone no: [protected]
                                        Hi,
                                        I have opened an account in Bommanahally branch, my welcome kit has been redirected to Bommanahally branch and they are saying CPV has to be done for the same. I am following up the bank personnel since 10days for verification and to collect my welcome kit. Please resolve the issue at the earliest
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