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2.9
Updated: Dec 16, 2025
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J
Johndoe2345
from Samalkha, Haryana
Jun 3, 2020
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The amount was deducted from my account but the payment was failed twice. When will i get my money back?
HDFC Bank customer support has been notified about the posted complaint.
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    J
    Johndoe2345
    from Samalkha, Haryana
    Jun 3, 2020
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    The amount was deducted from
    An online transaction but the payment was failed twice
    HDFC Bank customer support has been notified about the posted complaint.
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      R
      rg4535
      Jun 3, 2020
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      I have bought my iphone11 with hdfc bank credit card on 04/02/2020 from unicorn infosolutions. As mentioned by hdfc bank (To receive cashback of 6000 within 120 days from the transactional month end) i haven’t received my cashback till now, 120 days are completed now . I have asked in unicorn infosolutions, they said to check with bank. Hope this issue gets resolved and cashback will be credited as soon as possible.
      +1 photos
      HDFC Bank customer support has been notified about the posted complaint.
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        M
        Mradulika
        from Bengaluru, Karnataka
        Jun 3, 2020
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        I have bought my iphone11 with hdfc bank debit card on 01/01/2020 from
        Iplanet-apple premium resellers, inorbit mall, whitefields, bengaluru, karnataka - 560066
        As mentioned by hdfc bank (To receive cashback of 6000 within 120 days from the transactional month end) i haven’t received my cashback till now, it is more than 120 days. I have asked in store, they said to check with bank. Hope this issue gets resolved and cashback will be credited as soon as possible.
        HDFC Bank customer support has been notified about the posted complaint.
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          I
          ikalra
          Jun 3, 2020
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          Hi,
          I had purchased an iphone11 on 26th Jan, 2020 which was eligible for a cashback of INR 6000 within 120 days. This has still not been processed & there is no way to contact the customer care.
          HDFC Bank customer support has been notified about the posted complaint.
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            B
            Bittu R Menon
            from Bengaluru, Karnataka
            Jun 3, 2020
            Resolved
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            Resolved

            Dear team,

            I am not interested in one assist membership which will expire on 13th of june every year. For last few years even after complaining the bank is auto debiting the amount which i am not at all interested. I am requesting you to cancel my membership as soon as possible.

            Name: bittu r menon
            Diners club miles card ending on 6852
            Aug 6, 2021
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            View replies
            Dear Bittu,
            Fill the form on this link http://survey.webengage.com/ws/~1qq44ps and our team will assist you with - Nitesh, Team OneAssist
            Reply
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              B
              bdneyulu
              Jun 3, 2020
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              Address: Sri Laxmi SilksSAREES Shop No 135 P.V.T Market Kothapet, Saroornagar

              My pos is probulm isuue is a pos not charged in cable attached
              Tid no 28180772
              HDFC Bank customer support has been notified about the posted complaint.
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                P
                prabhu1004
                Jun 3, 2020
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                The hdfc bank has put a hold on my funds of rupees 624.98 as mi revenue hold through gefu, the customer service is not able to give any info on this.
                First of all it's hard to reach customer service because it takes a alot of time and the ivr options are very difficult and tricky to navigate, after all the effort the customer service is not help full.
                HDFC Bank customer support has been notified about the posted complaint.
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                  A
                  Avinash Palghadmal
                  Jun 3, 2020
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                  I have update my international number on my hdfc nri account,
                  But i don't receive otp for online transaction.
                  HDFC Bank customer support has been notified about the posted complaint.
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                    M
                    Mohith Nayak
                    Jun 3, 2020
                    Resolved
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                    Resolved

                    Hdfc bank hold my balance of 1, 169 with the following reason "mirevenue hold through gefu" if this is because of does not maintaining minimum balance i want to clarify my account is salary account which should be zero balance account. The same amount on 29th of may 2020 got deducted once amount was credited into my account and again same amount was put in hold 03rd of june 2020. Couldn't able to connect to customer care also.
                    Aug 9, 2021
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Jun 10, 2020
                    HDFC Bank Customer Care's response                     Dear Customer,

                    We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                    -Anay
                    HDFC Bank Customer Assistance
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                      S
                      ShwetaTamang
                      Jun 3, 2020
                      Resolved
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                      Resolved

                      I bought my iphone11 with hdfc bank debit card on 04/02/2020 in imagine store - east orion mall bangalore. As advertised by imagine and hdfc bank (Of cashback of 6000 within 120 days from the transactional month end) i haven’t received my cashback till now, it is more than 120 days. I have asked in imagine store, they said to check with bank and now due to current situation there is no one responding to my calls.
                      +1 photos
                      Aug 10, 2021
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Jun 04, 2020
                      HDFC Bank Customer Care's response                       Dear Customer,

                      Due to the prevailing COVID19 Pandemic situation, customers may experience a delay in receiving eligible cashback.

                      Rest assured, for eligible transactions, cashback disbursements will be done within 30 days post the situation normalizes.

                      We request your patience and support during these testing circumstances.

                      -Zubin
                      HDFC Customer Assistance
                      Verified Support
                      Jun 10, 2020
                      HDFC Bank Customer Care's response                       Dear Customer,

                      Due to the prevailing COVID19 Pandemic situation, you may experience a delay in receiving your eligible cashback. Rest assured, for eligible transactions, cashback disbursements will be done within 30 days post the situation normalizes. We request your patience and support during these testing circumstances.

                      -Nadia
                      HDFC Bank Customer Assistance
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                        V
                        vasiraju pavan
                        Jun 3, 2020
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                        Hi,

                        I have user car loan, the emi auto debit date 07th of every month, the emi debited on the date 07th may 2020 and on 14th may 2020 again debited emi amount as "manual hold charge". What this means when i will get back those amount.
                        HDFC Bank customer support has been notified about the posted complaint.
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                          K
                          kashish___jain
                          Jun 3, 2020
                          Resolved
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                          Resolved

                          I have bought my iphone 11 with hdfc bank debit card on 19/01/2020 from a local shop in mumbai. As mentioned by hdfc bank (To receive cashback of rs. 6000 within 120 days from the transactional month end) i haven't received my cashback till now, it is more than 120 days hope this issue gets resolved and cashback will be credited as soon as possible.
                          Jun 5, 2020
                          Complaint marked as Resolved 
                          Not yet resolved. no call no email no contact has been don till yet receiving fraud calls
                          HDFC Bank customer support has been notified about the posted complaint.
                          View replies
                          Adding hdfc slip.
                          contact - [protected]
                          Reply
                          Please contact me for further updates
                          Reply
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                            M
                            Manya Gugnani
                            Jun 3, 2020
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                            Address: India

                            Hi - I bought an Iphone in Jan'20 and was supposed to receive a cashback of 6000 INR but still havent received it. It has been 6 months
                            HDFC Bank customer support has been notified about the posted complaint.
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                              9
                              9.sukhbir
                              from Jodhpur, Rajasthan
                              Jun 2, 2020
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                              Fastag not received till date, rs.500/- paid on 15/11/2019.
                              Fastag application reference number hfr380599. No email received and amount deducted / paid from my account.
                              I have applied for fastag, but a message flashed (Attached) that the fastag application pdf is sent to your registered email id. Unable to contact at [protected] as no response on this number, and no contact email for complaint.
                              Rs. 500/- paid on 15/11/2019 but no confirmation email or any call received for fastag..
                              +1 photos
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Jul 08, 2020
                              HDFC Bank Customer Care's response                               Dear Customer,

                              Please email at fastag.[protected]@insolutionsglobal.com along with the Registered Mobile Number & Email ID, Fastag Reference Number, and Vehicle Registration Number or reach Fastag Team directly at [protected] for better assistance.

                              -Anay
                              HDFC Bank Customer Assistance
                              Mar 30, 2021
                              Updated by 9.sukhbir                               Till date not received HDFC Fastag, paid Rs.500/- in Nov'2019.

                              Jun 12, 2021
                              Updated by 9.sukhbir                               not yet received fastag of hdfc
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                                M
                                mohitagarwal1101
                                Jun 2, 2020
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                                I have bought my iphone11 with hdfc bank debit card on 02/02/2020 in imagine store, kolkata. As mentioned by hdfc bank (To receive cashback of 6000 within 120 days from the transactional month end) i haven’t received my cashback till now, it is more than 120 days. I have asked in iphone store, they said to check with bank. Hope this issue gets resolved and cashback will be credited as soon as possible.

                                Pls contact me at +[protected] for card information.
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  B
                                  BhavikaJa
                                  Jun 2, 2020
                                  Resolved
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                                  Resolved

                                  Hi. I have not received the cash back on purchase of my iphone 11 from my hdfc regalia cc on 2 feb 2020. It’s over 120 days. Please advise. I purchased the phone from unicorn outlet in infinity mall malad west
                                  Jun 16, 2020
                                  Complaint marked as Resolved 
                                  HDFC has processed the cashback today
                                  HDFC Bank customer support has been notified about the posted complaint.
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                                    S
                                    Sutlesh
                                    Jun 2, 2020
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                                    I bought the laptop from hdfc creditcard and there was the cashback offer. Its been 6 months now however i am still waiting for the cashback.
                                    +1 photos
                                    HDFC Bank customer support has been notified about the posted complaint.
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                                      S
                                      Sutlesh
                                      Jun 2, 2020
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                                      I bought iphone 11 from faridabad merchandiser. I was updated that i will receive a cashback within 120 days however its been 6 months, i am waiting for the cashback. I checked with the shopkeeper from which i bought the phone. He said that i have to contact the bank. I tried approaching custoner care however ivr not let me through. I never expect such hassel from the big service provider like hdfc bank.
                                      +1 photos
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Jun 02, 2020
                                      Updated by Sutlesh                                       Please find the correct invoice

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                                        C
                                        Chinmay Surya
                                        Jun 2, 2020
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                                        Address: Reliance Digital,Elante mall ,Chandigarh

                                        I have brought my iphone 11 with hdfc bank debit card on 26/01/2020 from reliance digital, elante chandigarh. As mentioned by hdfc bank to receive cashback of ₹6000 within 120 days from the transaction month but i didn’t receive my cashback till now. It’s more than 120 days so i hope this issue will be resolved and cashback will be credited as soon as possible.
                                        HDFC Bank customer support has been notified about the posted complaint.
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