Claimed

HDFC Bank Complaints & Reviews

2.9
Updated: Dec 16, 2025
Complaints 32898
Resolved
18416
Unresolved
14482
Contacts

File a complaint to HDFC Bank

Having problems with HDFC Bank?

File a complaint and get it resolved by HDFC Bank customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

HDFC Bank reviews & complaints page 411

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Shinesh P
from Tiruvalla, Kerala
May 28, 2020
Report
Copy

Address: Unity Plaza Building, NH Bypass, Vadakara

I am struck with login to the mobile banking facility of hdfc bank, i already talked to the relationship manager, they are saying to change my email address, which cost 100 rs. The email address i provided during the bank registration is never changed and i am not willing to change my email address and what if the new email address provided also didnt receive the otp?
Please restore the service as it was working earlier at the earliest.
HDFC Bank customer support has been notified about the posted complaint.
I missed to add, surprisingly I am receiving the bank statements and other offers in the same email address
Lalit Mohan Tripathi's reply, Mar 12, 2021
Me too same problem facing. Raised complain today about same issue. Suffering by HDFC bank from 2 months (more than 2 months actually). There can be some problem, but why HDFC bank dont admit or care their customers?
Its really pathetic situation.
Helpful
Found this helpful?
1 Comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    P
    Parveen Sangroya
    May 28, 2020
    Report
    Copy

    I have bought my iphone11 with hdfc bank debit card on 11/01/2020 in apptronix yamunanagar (Hr). As mentioned by hdfc bank (To receive cashback of 6000 within 120 days from the transactional month end) i haven’t received my cashback till now, it is more than 120 days. I have asked in apptronix, they said to check with bank. Hope this issue gets resolved and cashback will be credited as soon as possible.
    HDFC Bank customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      M
      MohammadGufran
      May 28, 2020
      Report
      Copy

      Address: SN 5/6/7, Jalaram Ashish Society Devidayal Rd, Devidayal Marg, opp. Raj Hospital, Mulund West, Mumbai, Maharashtra 400080

      Funds on hold
      Account number: [protected]
      As on date: 27 may 2020
      Amount held by
      Hdfc bank (For mirevenue hold through gefu): ₹718.52
      The customer service is not able to give any info on this.
      First of all it's hard to reach customer service because it takes a a lot of time and the ivr options are very difficult and tricky to navigate, after all the effort the customer service is not helpful.
      How can be recovered my amount?
      I need my amount current situation
      And in lockdown situation i am already ask hdfc bank relationship coustomer care person about non maintain amount charge he said in 3 month can't detect any charge... So why hold my amount
      HDFC Bank customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        A
        Avinash Buragohain
        May 27, 2020
        Report
        Copy

        Address: A.K Azad Road Harimal Complex 2nd Floor

        Dear sir the hdfc bank has put an amount on hold, i am not able to work for the lockdown as i work night shift in a bpo
        +1 photos
        HDFC Bank customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          P
          PriyankaPranay
          May 27, 2020
          Report
          Copy

          I have bought my iphone11 with hdfc bank debit card on 28/12/2019 in Vijay Sales. As mentioned by hdfc bank (To receive cashback of 6000 within 120 days from the transactional month end) i haven’t received my cashback till now. I have asked in Vijay sales, they said to check with bank. Hope this issue gets resolved and cashback will be credited as soon as possible.
          +1 photos
          HDFC Bank customer support has been notified about the posted complaint.
          May 30, 2020
          Updated by PriyankaPranay
          Can I please request to look into this complaint and try to resolve as soon as possible.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            As i have withdrawn 10000 on 21/05/2020 from ujjain and same has been debited on same day but 0n 26 may bank also debited of rs 10000 by name of "mctf atw 21/05 517725xxxxx2791 ujjain". I have not withdrawn any amount since 21/05. And i am also not in ujjain since 23 may. It means this is double debit of 10000 which is withdrawn in 21/05. Kindly solve the issue and credit 10000 in my account....
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy
            P
            prakash sumo
            May 27, 2020
            Report
            Copy

            I made a transaction in 22 Dec 2019 at triplicane Peter England showroom purchased 5000 for clothes.7.5% cashback is not received till now after 90 day completion

            In my statement Peter England represent as a Madhura fashion
            +1 photos
            HDFC Bank customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              G
              GosaviD
              May 27, 2020
              Report
              Copy

              Dear sir,
              The hdfc bank has put a hold on my funds of rupees rs. 6880 mi revenue hold through gefu, ac number is
              Ac holder name. Deepak chandrakant gosavi
              Account number: [protected]
              Ifsc: hdfc0000825

              I request you to investigate upon my concern and resolve my issue as soon as possible
              HDFC Bank customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                S
                SatyamShrivastava1
                May 27, 2020
                Report
                Copy

                Dear hdfc team,

                On 25/01/2020 i had bought iphone 11 under the offer of rs 6000 cashback. Still i have not received the same also no customer service of hdfc is there to support on this topic.
                Request hdfc to resolve this issue at the earliest.
                +1 photos
                HDFC Bank customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  G
                  Gchadha7
                  May 27, 2020
                  Resolved
                  Report
                  Copy
                  Resolved

                  Here i would like to draw the attention of those who hire HR for hiring new employees.
                  Recently i applied for job in HDFC bank through their own portal. Hence i got selected and they given me the HR name n its phone no.
                  So when i called this HR. He said there will be a paid training for 2 days and salary was offered 27500INR In hand. In this era of covid-19, i accepted the offer.
                  Next day he called me and issued a training appointment letter in bank and told me to come after 2 days.
                  Again next day, he called me again and said the company require a police verification certificate. I said no problem. I visited delhi police online services and started filling forms with norms.
                  In that form they require company requiring letter for verification. When i called back HR for asking the same that police website requirement he said he will arrange it.
                  After that they he is not answering my call nor replying my text.

                  Here i want to my answer from HDFC bank. In this period when the people who are unemployed and trying to get a job. Why they are playing with our poverty and insulting our hopes. Who gave you the right to do fraud commitments with the candidates?

                  I want my answer

                  Below are the details of that fraud HR

                  Name: kamal Yadav
                  Phone no. +[protected]
                  +1 photos
                  Aug 10, 2021
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  May 31, 2020
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  We regret any inconvenience you may have faced. Request you to write us using the URL https://bit.ly/2RP5ZcJ with your application number, Complete address contact details, scan copy of letter received. A bank representative shall contact you as soon as we receive this information We would also like to caution you against posting sensitive information such as your Account number / Mobile number on a public forum. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                  -Nadia
                  HDFC Bank Customer Assistance
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    A
                    Abhishekpat2312
                    May 27, 2020
                    Resolved
                    Report
                    Copy
                    Resolved

                    Address: Indira nagar, bangalore, Karnataka

                    The amount of 2469 was deducted from my account as an auto payment to amazon pay later (Capital float) refund of failure transaction to capital float on 05/05/2020 ref no. [protected]. It was debited from my account but not credited to beneficiary account because of service provider failure. On talking with capital float they informed they have not receive the money and it has stuck on bank server and neither credited to capital float nor reversed back to my account. Its been already more than 20 days now. I have been raising lot of complaints with hdfc but i do not know whats taking so much of time to resolve my complaint. Kindly look into the matter
                    Thanks,
                    +1 photos
                    Aug 6, 2021
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    May 31, 2020
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    We regret any inconvenience you may have faced. Request you to write us using the URL https://bit.ly/2RP5ZcJ with your application number, Complete address contact details, scan copy of letter received. A bank representative shall contact you as soon as we receive this information We would also like to caution you against posting sensitive information such as your Account number / Mobile number on a public forum. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                    -Nadia
                    HDFC Bank Customer Assistance
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      A
                      Abhishekpat2312
                      May 27, 2020
                      Resolved
                      Report
                      Copy
                      Resolved

                      Address: Indira nagar, bangalore, Karnataka

                      The amount of 2469 was deducted from my account as an auto payment to amazon pay later (Capital float) refund of failure transaction to capital float on 05/05/2020 ref no. [protected]. It was debited from my account but not credited to beneficiary account because of service provider failure. On talking with capital float they informed they have not receive the money and it has stuck on bank server and neither credited to capital float nor reversed back to my account. Its been already more than 20 days now. I have been raising lot of complaints with hdfc but i do not know whats taking so much of time to resolve my complaint. Kindly look into the matter
                      Thanks,

                      Email id:- abhishek. [protected]@gmail.com
                      +1 photos
                      Aug 12, 2021
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      May 27, 2020
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                      -Anay
                      HDFC Bank Customer Assistance
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        S
                        SatyamShrivastava1
                        May 27, 2020
                        Report
                        Copy

                        Dear hdfc,

                        I bought iphone 11on 25th jan, 2020 under offer of rs 6000 cashback. It's been more than 120 days now & i haven't received the cashback till yet.
                        Please resolve the issue at the earliest.
                        HDFC Bank customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          L
                          learner's guild
                          May 27, 2020
                          Resolved
                          Report
                          Copy
                          Resolved

                          Address: Jaipur Rajasthan

                          I have bought iphone 11 pro max on hdfc debit card on january 25 2020. I was supposed to get 7500 rs cashback with in 120 days but i haven't received any cashback. It's been more than 120 days.
                          May 29, 2020
                          Complaint marked as Resolved 
                          Not resolved
                          HDFC Bank customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            N
                            Nagesh Sonone
                            from Ponda, Goa
                            May 26, 2020
                            Report
                            Copy

                            I am seeing 590rs deducting from account several times periodically in some days. I don't have any auto payment the best i know. I am not able understand this transaction without any information provided in this regard.
                            HDFC Bank customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              B
                              BhavikaJa
                              May 26, 2020
                              Resolved
                              Report
                              Copy
                              Resolved

                              Hi. I have not received the cash back on purchase of my iphone 11 from my hdfc regalia cc on 2 feb 2020. It’s over 120 days. Please advise. I purchased the phone from unicorn outlet in infinity mall malad west
                              Jun 16, 2020
                              Complaint marked as Resolved 
                              Resolved by HDFC
                              HDFC Bank customer support has been notified about the posted complaint.
                              Hello! This has not been resolved. I do not see an updated cash back of Rs 6000 on my HDFC regalia first CC. Please review and update
                              Helpful
                              Found this helpful?
                              1 Comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                B
                                bairavi m
                                May 26, 2020
                                Report
                                Copy

                                We purchased i phone using hdfc credit card on jan 31, they promised us for a cashback within 3 months, but its more than 3 months, we haven't received any
                                HDFC Bank customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  B
                                  Born_thakur
                                  May 26, 2020
                                  Resolved
                                  Report
                                  Copy
                                  Resolved

                                  Address: Kalli pashchim branch.

                                  I am hdfc savings account holder and i charged for 177.00 rupees. I have no idea & i am completely shocked see plz solve my problem & i am not informed about the charges. I am a student and I've opened this account for better service but now I'm thinking that previous bank was better. I work hard to earn this money as I'm a student. I think i should closed my account & never be hdfc's customer again.
                                  Account number- [protected]
                                  Id[protected]
                                  +1 photos
                                  Aug 5, 2021
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  May 31, 2020
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  We have checked our records and confirm that said chares are been debited towards cash deposit done on May 18, 2020 at KALLI PASHCHIM Branch. Please feel free to write to us using below URL further assistance http://bit.ly/2leGTHn. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                                  -Nadia
                                  HDFC Bank Customer Assistance
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    S
                                    shalini mandal
                                    May 26, 2020
                                    Report
                                    Copy

                                    I have bought my iphone11 with hdfc bank debit card on 04/01/2020 in croma Janakpuri, delhi. As mentioned by hdfc bank (To receive a cashback of 6000 within 120 days from the transactional month-end) I haven’t received my cashback till now, it is more than 120 days. I hope this issue gets resolved and cashback will be credited as soon as possible. Please contact me for the details: shalini.[protected]@gmail.com
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      S
                                      Sri Chiller
                                      May 26, 2020
                                      Report
                                      Copy

                                      I am a HDFC bank credit card holder . The bank has auto debited Rs. 1899/- from my credit card number ending with 9498 without my concern on date:28/04/2020. I am not interested about this service and don't want this membership any more. So, please cancel the membership and refund this debited amount of Rs.1899/-

                                      Name :- srinivasan
                                      Mobile No. :- [protected]
                                      Credit Card Number Ending :- 9498
                                      +1 photos
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit