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HDFC Bank Complaints & Reviews

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Updated: Mar 24, 2026
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HDFC Bank reviews & complaints page 411

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G
grana601
from Gurugram, Haryana
May 31, 2020
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Hdfc customer support is very bad. They mark my complain as resolved without resolving my issue. There is no call from hdfc credit team. And if you are calling to hdfc executive and senior sale executive they are not picking your phone. Sales person only completing their target. And when you applied in hdfc after that there is no support from hdfc. I have applied in hdfc for home loan. On the time of applying executive told me loan will approve with in 7 days. But after applying and paying processing fee there is no proper response from hdfc. I don't know what is going on. 10 june is last date of disbursement to builder after that builder will charge me interest. But there is no call from their side. Hdfc customer support is very bad. I do not think my loan will approve and disburse on time. And i have to pay interest amount to builder. I do not recommend to any one to apply in hdfc if they need urgent loan. Now what can i do i don't know. Please solve my issue.

My loan file no. Is[protected]
Mobile no. [protected]
Aug 8, 2021
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
May 31, 2020
HDFC Bank Customer Care's response
Dear Customer,

"we wish to inform you that, HDFC Bank Ltd. and HDFC Ltd. are two different entities. From the contents of your e-mail, we understand that your query/ concerns pertain to home loan applied/availed with HDFC LTD. and not HDFC Bank Ltd.

Hence, we have in good faith forwarded your query/concerns to HDFC Ltd. authorities for further course of action.

You are henceforth requested to be in touch with HDFC LTD. for resolution of your query/complaint through (URL / Link - https://bit.ly/2kE5Efw) for any Queries / Feedback / Complaints pertaining to HDFC LTD."

-Anay
HDFC Bank Customer Assistance
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    swatik158
    May 31, 2020
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    I contacted irctc about my refund issue. They said that their refund is processed and money will be reflected in bank account within 3 to 5 days. Its been more than a week since my amount isn't refunded. I contacted irctc and they told me to ask from the bank end. Kindly help me.
    HDFC Bank customer support has been notified about the posted complaint.
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      A
      Aveel Zaidi
      May 31, 2020
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      I bought iphone 11 with hdfc credit card. As per the norms i was supposed to get my ₹6000 cashback within 120 days. It has been more than 120 days but i haven’t received my cashback yet.
      HDFC Bank customer support has been notified about the posted complaint.
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        R
        Rini94
        from Chennai, Tamil Nadu
        May 31, 2020
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        Address: Chennai

        I have been charged rs. 1180 in my credit card for a renewal fee. This is the card which was sent to me after i received a call from hdfc bank. I was told that the card was free with absolutely no fee whatsoever. I asked again and again if there were any conditions and i was told there was no fee since i had a salary account with a company that was associated with hdfc bank.

        This card was sent to me as an upgrade to an existing credit card that i had which was actually free and i had been using for a couple of years.

        One day i received a call from hdfc bank that they'd send me an upgraded card and there'd be no charges as usual, as an offer for those with salary accounts.

        Now i have been charged rs. 1180.

        I have sent 4 emails, filed on complaint form, sent messages on twitter but no reply at all. The bill is due tomorrow.
        HDFC Bank customer support has been notified about the posted complaint.
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          Address: Dhuri, Punjab

          Hi,
          I am a hdfc account holder in this month i have 2time
          "brn cash txn chgs incl gst" of "177.00"
          If you did not help me otherwise i will with other bank...
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          Anant Shinde
          from Mumbai, Maharashtra
          May 30, 2020
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          Address: Amabad Nashik

          Today 30th, may 2020 we were in in hdfc cidco nashik branch for cash withdrawal. We have preferred account in nashikrd branch.
          They branch maneger & trailers person kept us waiting 25 minute without reason even we are first in que they attend other customer and ask us to wait
          We were agree to pay withdrawal charges also
          Maneger was cheat chatting not given clearance till we ask question

          Its simple harassments they have no write to remove from que. Are they have?
          You are not beggar we have our money with your bank. Hdfc bank is using my money free

          I want to no reason of this
          Why should we register criminal complaint & in consumer protection forum also.
          HDFC Bank customer support has been notified about the posted complaint.
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            Nirav Shrivastav
            from Vadodara, Gujarat
            May 30, 2020
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            I have sufficient balance on my account on emi date but emi was not debited,
            Now at the end of the month after passing 23days since last emi date company deducted same amount as name stated loan manual hold charges.

            Hdfc bank let me clear i have full month account statement and the amount remains more than emi amount
            HDFC Bank customer support has been notified about the posted complaint.
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              A
              arundevk
              May 30, 2020
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              Address: malappuram kerala

              Iam arun iam open a new account @ hdfc bank malappuram branch that time iam account oppening exicutive or staff some delay to cheak presanting that time staff is tell thats note a problem. One day iam direct go to bank and give a complint to close cust id but that time that bank one staff badly behaved me. That the reson iam give complint to bank manager. But manager not respond so iam call opening staff and tell mater. That time staff tell you return give kit and close bank account. After iam stop my cheak that the reson cheq returnd. After bankn staff kiran call me after tell close accound that time iam asked to kiran please give managor number that time kiran cheat me he give another number and tell thats manager number. Iam a fool that time iam trust kiran iam share my detail fot that number. That 2 peoples are cheat me. After iam tel today night iam return give kit but that day iam full busy. That the reson iam not nk after tommarow 30/052020 kiran and 2 friends come my home after tellsigh this form. He try to beat me that the reson iam sighned all forms after kiran tell you give a request to accounbt closing. After kiteam menaty torture me. Hdfc bank isr dangher bank. Please enquairy and take a actiuon i request to you
              HDFC Bank customer support has been notified about the posted complaint.
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                Swati Agarwal 111
                May 30, 2020
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                I called customer care to report a fraud transaction and in return they blocked my account, debit card and net banking.
                I went to bank and completed all formalities to resume the same and they said it will be activated same day after 4 pm

                Today 3 days have passed but everything is still blocked, my emi's gets deducted on 1 of every month and now they will be bounced and i will be levied a penalty. Who is responsible for the same, why take so much time to activate the account again.
                HDFC Bank customer support has been notified about the posted complaint.
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                  PANNEERSELVAM E
                  May 30, 2020
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                  Fastag token despatch address change

                  Dear sir my hdfc fastag wallet id [protected]. My fastag token (Sticker) despatched to my chennai address. But not delivered by bluedart courier and returned to your office. Presently i am in trichy (Tiruchirappalli) due to employment. Kindly resent to the following address.

                  E panneerselvam
                  A4/20 bhel township
                  Kailasapuram, trichy - 620 014
                  Tamil nadu.
                  Thanks...
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                  kanmani kumaresan
                  May 30, 2020
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                  On 29/5/2020 i maintain some amount of ₹1300 for my emi on 2nd june 2020. But today 30/5/2020 i check with my balance it seems only ₹899.
                  ₹400 of my amount hold through this mirevenue gefu. I download my account statement there is no reflection of this holding amount so now how can i process my payment. Atleast you give a intimation or awareness about this it's your mistake only..
                  HDFC Bank customer support has been notified about the posted complaint.
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                    Rashmi2187
                    May 30, 2020
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                    I have bought my iphone11 with hdfc bank CC on 27th jan 2020 from imagine Bangalore. As mentioned by hdfc bank (To receive cashback of 6000 within 120 days from the transactional month end) i haven’t received my cashback till now, it is more than 120 days. I have asked in Imagine, they said to check with bank. Hope this issue gets resolved and cashback will be credited as soon as possible.
                    HDFC Bank customer support has been notified about the posted complaint.
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                      Avinash Bhagwat Gopal
                      May 30, 2020
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                      I have purchased iphone from unicorn store on 05/01/2020 and was entitled for 6000 cashback within 120 days of transaction. It’s been 5 months now but cashback not credited to my credit card for emi ref#09999999980107000302863
                      HDFC Bank customer support has been notified about the posted complaint.
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                        Ajaykumar0814
                        May 30, 2020
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                        Address: lajpat nagar, delhi

                        I had purchased macbook on 12.01.2020 with an offer of cashback of rs. 7000 within days upon transaction being made through hdfc debit or credit card. The transaction of rs. 93900 was made by me through my debit hdfc debit card ending with 4917. However, till date no cashback has been received.in fact, i tried to reach customer care numbers no redressal of my issues. I had also registered complaint through designated email of hdfc but no response. This has become frustrating. Kindly look into the issue and provide resolution. My customer id is 68172088
                        HDFC Bank customer support has been notified about the posted complaint.
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                          Aravind A7
                          May 30, 2020
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                          I have purchased iphone 11 on jan 2. As promised by hdfc i haven't received the cash back till now.
                          HDFC Bank customer support has been notified about the posted complaint.
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                            Tanish Agarwal
                            May 30, 2020
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                            I had purchased an iphone 11 at aptronix sarath capital city, hyderabd through hdfc debit card bearing invoice no. Sccti/1920/739, invoice date[protected] for which i am entitled to receive a cashback of 6000 within 120 days from hdfc as per the offer mentioned from the date of purchase but its been 6 months i haven't received any cashback from hdfc. Please rectify the issue at the earliest.
                            HDFC Bank customer support has been notified about the posted complaint.
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                              Rambabu Chandragiri
                              May 30, 2020
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                              Resolved

                              One assist membership was auto renewed with out my concern and charged my credit card 1714.
                              Pls cancel this and refund the charges, iam not interested and i clearly informed the executive not to auto renewal.

                              Rgds
                              Chandragiri rambabu.
                              Aug 9, 2021
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Dear customer, Please provide your details on this link and we shall look into this http://survey.webengage.com/ws/~1qq44ps - Nitesh, Team OneAssist
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                                Šåńdÿ Ŕâwāt
                                May 30, 2020
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                                The bank has auto debited rs. 1899/- from my debit card number ending with 0646 without my concern on date:28/05/2020. I am not interested about this service and don't want this service any more. So cancel the membership and refund this debited amount of rs.1899/-
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  Subhranil Ghosh
                                  May 30, 2020
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                                  I tried to book indigo flight ticket. The booking failed, but money was deducted from my account.
                                  HDFC Bank customer support has been notified about the posted complaint.
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                                    Anarul Haque
                                    May 29, 2020
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                                    Resolved

                                    Address: 514 ad regiment c/o 56 apo

                                    I'm a hdfc bank acct holder. The has debited rs 885/- from my acct ending no 2130 on 06 jan 2020. I'm a soldier and my acct is dsp acct. So 2x atm card issue to me without annual charge but the bank has been debited the amt. So please refund the above amt to my acct.
                                    Jun 8, 2020
                                    Complaint marked as Resolved 
                                    No action in my complain
                                    HDFC Bank customer support has been notified about the posted complaint.
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