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HDFC Bank Complaints & Reviews

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Updated: Dec 16, 2025
Complaints 32889
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HDFC Bank reviews & complaints page 412

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S
Sambhav Singh
May 26, 2020
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Address: WZ-10, Bal Udhyan Road Uttam Nagar New Delhi 110059

Hi team, i am sambhav i have a bike loan account with hdfc which end on 5/8/2019 but till date i have not received the noc for my loan account. Request you to please help me.
HDFC Bank customer support has been notified about the posted complaint.
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    KG Gulani
    May 26, 2020
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    Address: Indore, MP

    I have bought my iphone11 with hdfc bank debit card on 22/01/2020 from aplle inspire store in indore. As mentioned by hdfc bank (To receive cashback of 6000 within 120 days) i haven’t received my cashback till now, it is more than 120 days. I have asked in local store, they said to check with bank. Hope this issue gets resolved and cashback will be credited as soon as possible.
    HDFC Bank customer support has been notified about the posted complaint.
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      debaditya84
      May 26, 2020
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      Resolved

      I had purchased iphone 11 pro from istudio gurgaon on 19/01/2020. As per the charge slip i was supposed to given a cashback of rs 7000 as part of the ongoing offer (Within 120 days from the last date of the transaction month). It has been more than 120 days and i am yet to receive the said cashack.

      Transaction id : [protected]
      Attached image of the charge slip
      +1 photos
      Aug 13, 2021
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      May 26, 2020
      HDFC Bank Customer Care's response
      Dear Customer,

      Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

      -Anay
      HDFC Bank Customer Assistance
      I am unable to view the reference no provided by HDFC CC
      Have filled up the link provided by HDFC customer care with all the relevant details and still not response till date. Cashback still not given.
      cashback credited. plz remove attached photos and other details
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        R
        raman2727
        from Jaitaran, Rajasthan
        May 26, 2020
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        Address: jaipur

        Hdfc says they will credit our cashback once lockdown is over.
        If thats so then why are you promoting your scam again to customers..?
        Buy from hdfc creditcard and get cashback..? If we make our credit card payment late for 2 or 4 dyas then they will add hefty amount on that but they will give our cashback after 150 or 200 days and that's ok.!!!
        I made purchase on 10/01/2020 and that time you didnt tell us if this day comes then bank will decide to make credit of our cashback to our cards.
        If we knew about your this scam then we'd never ever buy from # hdfc card!!!
        If you guys say that cashback will be credited after lockdown then brace yourself for flow of consumer court cases and drowning reputation of hdfc.
        I'll make sure that you guys pay me for each and every day you make delay of my cashback... Even if i have you to drag you guys to high court or consumer court.
        +1 photos
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        May 27, 2020
        HDFC Bank Customer Care's response
        Dear Customer,

        Due to the prevailing COVID19 Pandemic situation, customers may experience a delay in receiving eligible cashback. We appreciate your patience in the interim. For further clarification please share the chargeslip of the transaction.

        -Zubin
        HDFC Customer Assistance
        May 29, 2020
        Updated by raman2727
        I have already shared my charge slip but there's no reply from your end
        I have already shared my charged slip but there's no response from your end
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          L
          Lara.0330
          May 25, 2020
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          Address: Everest world complex, Kolshet road

          I want to pay my remaining car loan amount and want to close the car loan as I have to go outside India in next 15 days.

          I want to give my car to my dad and want to transfer it to his name but I cant do that until car loan is closed. HDFC loan account site does not show allow to pay the remaining amount and does not allow to close the loan nor it shows loan transfer procedure or online transfer facility.

          I am trying to contact HDFC since 3-May-2020 (fb chat reference no. HBL[protected]; email complaint logged number - FB[protected]) but I get response that somebody will reply within 7 days but there is no response or call back. Please contact me. My loan account number is 5382003.

          Regards,
          Chand
          HDFC Bank customer support has been notified about the posted complaint.
          May 25, 2020
          Updated by Lara.0330
          I would not prefer to visit the bank considering that few employees who are coming Covid positive are bank employees as exposure is more in bank and I want to keep myself safe as I have to do essential international travel soon.
          This is not the way banks should work during Covid-2019. Where world is moving digital and all companies have shifted to work from home culture, I don't understand whats the challenge in keeping representatives available on calls. Employees are not even answering to calls or HDFC FB chat box messages.

          May I know what should be done by customer in such helpless scenario ?
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            #Samsingh
            May 25, 2020
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            I have bought my iphone11 with hdfc bank debit card on[protected]. As mentioned by hdfc bank (To receive cashback of 6000 within 120 days from the transactional month end) i haven’t received my cashback till now, it is more than 120 days. I have asked in apptronix, they said to check with bank. Hope this issue gets resolved and cashback will be credited as soon as possible.
            HDFC Bank customer support has been notified about the posted complaint.
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              K
              Khatri jaya
              from Coimbatore, Tamil Nadu
              May 25, 2020
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              To hdfc bank,

              I would like to inform you that it’s more than two years since i left hdfc securities. I’m no longer associate with the company or your hdfc salary account. without my permission how can the bank convert my salary account into savings account? Even they are not intimated verbally. I get statement in mail in which account balance is nil inspite of tht i am getting messages of non - maintenance charges it's so inappropriate.

              Name: jaya pradeep khatri
              Account no. [protected]
              Branch : hdfc bank, kamala mills compound, lower parel

              I am no longer using any of your hdfc services. I do not need this account due to personal inconvenience.
              It is showing negative balance due to your non maintenance charges still deducting money from this account a/c no: [protected]

              I had visited in nearest branch many a times but they had refused my request to close account through near by branch and it's not possible for me to travel to lower parel as i live very far (Ulhasnagar) this is really inappropriate and irresponsible behavior from a reputed hdfc bank.

              So i request you to kindly close my hdfc salary account a/c no: [protected] and do the waive off also because it’s no longer required since i left the company and i don’t want to continue with your services.

              I am requesting you to please consider this mail a final, closure of hdfc salary account a/c no: [protected]
              Your assistance in this regard will be highly appreciated (I am requesting you to please waive off the penalty).
              HDFC Bank customer support has been notified about the posted complaint.
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                D
                Deven0903
                May 25, 2020
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                Address: Banglare

                Have purchased an iphone xr with hdfc cash back scheme.

                Still have not received the cash back in my credit card.
                HDFC Bank customer support has been notified about the posted complaint.
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                  D
                  Debojit Rocker
                  from Mumbai, Maharashtra
                  May 25, 2020
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                  Hi, i order a product from aliexpress but due to some reason the order was cancelled. Which in turn aliexpress processed the refund.. But till now i have received the amount.
                  Plz credit the amount.
                  +1 photos
                  HDFC Bank customer support has been notified about the posted complaint.
                  The refund is not cleared...plz credit it asap
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                    R
                    raman2727
                    from Jaitaran, Rajasthan
                    May 25, 2020
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                    I have purchased iphone xr on 10/01/2020 with cashback offer of 5000rs on hdfc credit card but its been more than 120 days and i haven't received it yet.
                    I'm struggling to get my 5000rs cashback. 5000rs is a big amount for me in this scenario. Please don't fall for hdfc offers... They will never credit your cashback and you have to go through all the pain as i am going through.
                    HDFC Bank customer support has been notified about the posted complaint.
                    i wasn't expecting this pathetic reply from ### bank!
                    they are saying when lockdown period will be over within that 30 days they will credit our cashback money!!!
                    so that means if lockdown extends for 3 to 6 more months then they wont credit our cashback but they are promoting
                    to use hdfc credit card to avail cashback. HDFC is FULL of SCAMS so please lodge a complaint to consumer court to get your cashback or forget it...!

                    HDFC is doing big scam with cashback offers! - Comment #3686253 - Image #0
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                      G
                      Glen Guia Rebelo
                      May 25, 2020
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                      I purchased an iphone 11 from ispace panjim goa on the 12th of january 2020 by swiping my hdfc debit card and was supposed to get a cash back of 6000/- after 120 days which was on 11th may 2020. My transaction id is [protected]. I have still not received the cashback. It has been more than 120 days please help me resolve this. Thank you
                      +1 photos
                      HDFC Bank customer support has been notified about the posted complaint.
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                        S
                        SonuN
                        May 25, 2020
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                        Address: Bangalore

                        I had purchased an iphone 11 from reliance digital in bangalore on jan 26, 2020 using by hdfc debit card.. It's been 120 days, but i haven't received the cashbook of 6000/- as per the offer. The call to hdfc customer care is not getting through.
                        HDFC Bank customer support has been notified about the posted complaint.
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                          Mariappan Santhosh
                          May 25, 2020
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                          Have not received 6000 for the purchase made on hdfc credit card (Iphone 11) even after 120 days
                          HDFC Bank customer support has been notified about the posted complaint.
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                            Prasenjit Majee
                            May 25, 2020
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                            The hdfc bank has put a hold on my funds of rupees 565.00 as mirevenue hold through gefu.
                            Account no: [protected]
                            Ifsc: hdfc 0000771
                            Branch: bilaspur
                            The bank did not notify me before or after holding my funds. I came to know only after checking my account balance. For your information it's a salary account and can be maintained at zero balance. Nobody response in mail and phone banking.
                            HDFC Bank customer support has been notified about the posted complaint.
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                              C
                              CA Akash Malaviya
                              May 25, 2020
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                              My complaint no."hbl=[protected]"

                              I was approached by one of credit card selling team member from mumbai of hdfc bank explaining terms and conditions of regalia first credit card. As per explanation given by him, first year membership fees will be waived off if the card holder during first 3 months of issuance has minimum 4 transactions amounting to rs. 500 each.

                              After issuance of card dated 03/01/2020, i again received a call from hdfc bank inquiring for receipt of credit card. Over the call, i again confirmed the above mentioned points and he told me exactly the same thing as the earlier selling member has briefed me. If they have a system of recordable line, they can cross check it from recorded calls on my no. [protected].

                              After all these confirmations and briefing, i could not able to ascertain that how am i billed with this first year membership fees amounting to rs.1, 180/- when i followed all the terms and conditions? I also attached details of charges and status of payments in below attachment.

                              I also lodged complaint on customerservices. [protected]@hdfcbank.com but did not received any response even when my due date of payment is 06/06/2020.in my opinion this is case of mis-selling and due to this customer should not suffer.

                              It needs to be waived off as soon as possible before due date of bill. Please help to resolve the same.
                              My mail id: akashmalviya. [protected]@gmail.com.
                              My complaint no.:"hbl=[protected]" on hdfc mail.
                              I'm not sharing my card no. Or a/c no. On this platform.
                              Please contact on my mail if require any further information.

                              Ca akash malviya
                              +1 photos
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Jun 01, 2020
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              Kindly note, we are operating with limited staff as part of the preventive measures for COVID-19. This may result in a delay in our response to your email. Our Customer Service Executives will respond within a maximum of (7) working days. In case your query requires further investigation and takes a longer time, we will keep you informed on the time required for resolution.

                              -Zubin
                              HDFC Customer Assistance
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                                nayak8658
                                May 25, 2020
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                                But still now my problem not solved by bank, money debited from my account but in emi status it is showing unpaid for may month.
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  Darshan1920
                                  from Panaji, Goa
                                  May 24, 2020
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                                  I got withdraw refund from iq option site to my bank account through debit card. But that funds not credited yet in my account.
                                  Arn 1: 75332990133002230840190
                                  Arn 2: 75332990133002230840208
                                  Arn 3: 75332990133002230851643
                                  Pls help me with that problem
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  It was Resolved By Merchent Site.It was Slowed Process!! But Ok for Responces 👍👍👍👍.
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                                    Kusum304
                                    May 24, 2020
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                                    I have bought iphone 11 on 26 january 2020 and till date i have not got the cashback.
                                    HDFC Bank customer support has been notified about the posted complaint.
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                                      Kathir2111
                                      May 24, 2020
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                                      Resolved

                                      Welcome kit not received

                                      I open new savings account at anathandavapuram branch in mayiladuthurai on apr 18 2020 still i never received welcome kit /debit card i went down and ask branch in charge he is not responsive and said call customer care i call many times i cannot get the officers to talk any idea when i receive my debit cards or any possibility can i get from the branch...
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                                      rsvasan10
                                      from Chennai, Tamil Nadu
                                      May 24, 2020
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                                      Purchased a tv at croma store using hdfc bank card. Cashback was 5% of the product value and was capped at 2500 rupees.

                                      As per the policy it'll take 90days for the cashback to be credited but it's well over 3 months and it's not credited yet.
                                      HDFC Bank customer support has been notified about the posted complaint.
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