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HDFC Bank Complaints & Reviews

2.9
Updated: Dec 16, 2025
Complaints 32901
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HDFC Bank reviews & complaints page 414

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S
Shubhu Singh Thakurr
May 23, 2020
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I am very disappointed with the charges and hold of the balance of 1750 hdfc bank who hold my balance of 1750 why please release my fund as soon as possible if you not process then i complaint to pm care.

Ravi sooriyavashi
My customer i'd[protected]
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    Jsprt99
    May 23, 2020
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    Address: India

    I had purchased my iphone 11 64 gb on 19/01/2020 by mode of hdfc bank credit card. At apple store they informed me that you will recieve your cashback of ₹6000 within 120 days in your credit card statement. But its been 126 days from purchase date i have not recieved my cashback yet. My 4th emi is been generated by bank but not yet they credited any cashback in my unbilled transactions also till now. So please take neccesary action against this and solve my problem as soon as possible.
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      Bunty Sanjay Nikam
      May 23, 2020
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      Address: Malegaon

      I have bought my iphone11 with hdfc bank debit card on 15/01/2020 in reliance digital store in malegaon. As mentioned by hdfc bank (To receive cashback of 6000 within 120 days from the transactional month end) i haven’t received my cashback till now, it is more than 120 days. I have asked in reliance digital store they said to check with bank. Hope this issue gets resolved and cashback will be credited as soon as possible. My contact number is [protected]
      HDFC Bank customer support has been notified about the posted complaint.
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        Dinakar Sekar
        May 23, 2020
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        Address: HDFC Home loan

        Hi due to this covid 19 i'm unable to pay my home loan, even i have submitted for moratorium as hdfc instructed. But still ach charges has been debited twice 1180 from my account, i need my money back in this pandemic situation, please help.
        HDFC Bank customer support has been notified about the posted complaint.
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          Anarul Haque
          May 23, 2020
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          Address: Gwalior MP

          Cancellation of one assist mfee
          Hi,
          I am a hdfc bank credit card holder. The bank has auto debited rs. 1899/- from my credit card number ending with 1763 without my concern on date:06/12/2019. I am not interested about this service and don't want this one assist mfee membership any more.
          HDFC Bank customer support has been notified about the posted complaint.
          Dear Anarul, Please provide the details requested in this link http://survey.webengage.com/ws/~1qq44ps and our team will connect with you - Nitesh, Team OneAssista
          Anarul Haque's [Complaint's author] reply, Jun 8, 2020
          Don't solution my report
          Anarul Haque's [Complaint's author] reply, Jun 8, 2020
          Don't solution my report
          Please say what details.
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            A
            Avaze
            May 23, 2020
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            Hi team,

            I haven't received the welcome kit though i opened my account on 16th apr'2020. Its the 23rd of may.. Not sure whats happening need this to be cared at earliest..
            HDFC Bank customer support has been notified about the posted complaint.
            Hi bro mine also same I opened 18 apr 2020
            Still never receive
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              M
              Mayank_007s
              May 23, 2020
              Resolved
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              Resolved

              I had purchased an iphone 11 using hdfc cashback offer on 21/01/2020.
              The offer stated that within 90 days the cashback will be credited in the bank account but it's already gone past more than 125 days yet i have not received the cashback and hdfc helpline are not providing sufficient details
              Its a fraud!. What is this? How can i get the cashback from them?
              Aug 6, 2021
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              May 24, 2020
              HDFC Bank Customer Care's response
              Dear Customer,

              Due to the prevailing COVID19 Pandemic situation, customers may experience a delay in receiving eligible cashback. Rest assured, for eligible transactions, cashback disbursements will be done within 30 days post the situation normalizes. We request your patience and support during these testing circumstances.

              -Nadia
              HDFC Bank Customer Assistance
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                K
                kandiban
                May 23, 2020
                Resolved
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                Resolved

                A/c no: [protected]
                Branch: parry's
                Chennai
                Contact no: [protected].

                Why u holding the amount of rs, 1738
                My company should be opened a account
                Iam salaried person. Yours continuously deduction made how can survive. Due to corana time..
                I feel very bad experience with yours bank.
                Kindly quick to process following issues
                Thanking you...
                +1 photos
                Aug 6, 2021
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                May 29, 2020
                HDFC Bank Customer Care's response
                Dear Customer,

                We would like to inform you that there are outstanding charges on your account to be recovered. Hence we request you to maintain sufficient balance in your savings account or transfer the same so that the charges can be recovered. For further assistance on the same, request you to visit your account branch.

                -Nadia
                HDFC Bank Customer Assistance
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                  S
                  Skhanaddam
                  May 23, 2020
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                  Hi
                  I am hdfc bank credit card holder
                  I used 1032 rupees on 26/27 april 2020 from my credit card last month and then paid the bill on the due date and now my card is showing 548 rupees again due and i have not got any message as to what the bill is.
                  Name :- saddam khan
                  Creditcard number ending:- 6072
                  HDFC Bank customer support has been notified about the posted complaint.
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                    S
                    Sm77
                    from Ponnampet, Karnataka
                    May 23, 2020
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                    I have written more than 6 mail, also drop a letter to branch, but still no reply. No response from customer service. Per day i am getting at least three call for loan, but for my issue you don't have time. Since last two month i am trying to connect with your team, but no response from side. Is that kind of service we are expecting.
                    HDFC Bank customer support has been notified about the posted complaint.
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                      Ankitp786
                      May 22, 2020
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                      Address: Gr Flr, Kh No 832, Pargana Barhar Ghorawal Sonbhadra-231210

                      I am a hdfc bank credit card holder. The bank has auto debited rs. 1299/- from my credit card number ending with 6764 without my concern on date:12/05/2020. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs. 1309/-
                      My registered mobile no.[protected]
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                        Uday57
                        May 22, 2020
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                        I booked american airlines travel tickets for me and my spouse to visit usa using my hdfc credit card on 25th feb 2020. The value of the tickets was rs.2, 61, 536/- for the planned trip in april 2020. This credit card transaction appeared in hdfc card statement dated 17.03.2020. The total dues of this statement was paid on 04.04.2020.

                        Due to the prevailing coronavirus pandemic we have cancelled our travel and requested american airlines for refund of the ticket value. American airlines had confirmed that two refunds each for 130768.00 inr were refunded to my hdfc master card ending in 8965 on 28 april 2020 and requested me to contact the bank/card company. They also provided the reference number a-152349ae-d1c5-4f06-b8c5-225e21a65bb6, for this transaction in order to track the refund. I have written mail to my hdfc bank relationship manager providing the transaction reference and he confirmed me that mail was sent to the concerned department to expedite the refund amount. It is already been more than 20 days passed and i am yet to receive the refund amount in my hdfc bank credit card.

                        I have no other option now except to lodge a complaint for the abnormal delay in posting the refund transaction by the hdfc mastercard to my credit card account. I am losing heavy interest since it is a high value transaction. May the concerned authorities look into this and arrange immediate posting of the refund amount in my account?

                        Thank you,

                        Udayachandran ramamoorthy
                        +1 photos
                        HDFC Bank customer support has been notified about the posted complaint.
                        May 22, 2020
                        Updated by Uday57
                        Please post this complaint
                        Verified Support
                        May 29, 2020
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        Due to the prescribed protocols to curb the spread of COVID19, we are operating with limited staff. This will result in a delay in our response to your email. Our Customer Service Executives will respond within a maximum of 12 to 14 working days.The reference no. for your query is[protected]

                        -Nadia
                        HDFC Bank Customer Assistance
                        Jun 15, 2020
                        Updated by Uday57
                        I raised the complaint on 22nd May 2020 and it was acknowledged by HDFC Bank Customer Care on 29th May 2020. Till date the issue is not resolved and I did not get any further update from them.
                        Jun 22, 2020
                        Updated by Uday57
                        I am still waiting to hear from HDFC Customer care regarding the steps taken in resolving my complaints. Please respond on "top priority"
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                          ahmed murtuza zafar
                          May 22, 2020
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                          Address: Bangalore

                          I have bought my iphone11 with hdfc bank debit card on 1/26/2020 in apptronix bangalore. As mentioned by hdfc bank (To receive cashback of 6000 within 120 days from the transactional month end) i haven’t received my cashback till now, it is more than 120 days. I have asked in apptronix, they said to check with bank. Hope this issue gets resolved and cashback will be credited as soon as possible.
                          HDFC Bank customer support has been notified about the posted complaint.
                          Account information
                          Name : Suhail Ahmed Shariff
                          Ac no.[protected]
                          Ifsc code.HDFC0004697
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                            Ajay_sarode
                            May 22, 2020
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                            Have bought my iphone11 with hdfc bank credit card on 10/10/2019 in pai international electronics ltd bangalore. As mentioned by hdfc bank (To receive cashback of 6000 within 120 days from the transactional month end) i haven’t received my cashback till now, it is more than 120 days. I have asked in pai international electronics bangalore, they said to check with bank. Hope this issue gets resolved and cashback will be credited as soon as possible.
                            HDFC Bank customer support has been notified about the posted complaint.
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                              Praveen Talikoti
                              May 22, 2020
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                              Unnecessary finance charges applied to my credit card. Please check and review it. Each transaction i am paying 500+ finance charges.

                              I want to know why you people deduction so much money
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                                faisimmu
                                from Chennai, Tamil Nadu
                                May 22, 2020
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                                Last January 2020 I buyer iphone 11.but still now i did not received cash from HDFC.In janvary month I buyed iphone 11 using my HDFC bank debiit card with cash bach offer.they said cash back will be deposited with in 120 days.but still now i did not received any cash back
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                                  K Nikki
                                  from Bengaluru, Karnataka
                                  May 22, 2020
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                                  Address: 40/436 A, Eswar Nagar

                                  Good evening

                                  My credit card balance actually is 27k change and today i spent around 10k, so balance should be 17k know. But. It is showing only 10k chnage. Please help me wht to do? And it is shown wrong unbilled amount as 11, 297. Please help me.. And i got
                                  Aggregator emi-offus.
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                                    Satya mounika
                                    May 22, 2020
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                                    Address: Hyderabad
                                    Website: www.hdfcbank.com

                                    I bought an iphone from aptronix showroom on[protected].i have not received my cash back till now
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                                      anzspices
                                      May 22, 2020
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                                      Address: Mahuva-364290

                                      I have to reset my net-banking pin. There are 2 options :

                                      1) registered number + debit card — i can't use this because i have the debit card, but i have not created it's otp (By that green otp method)

                                      2) registered number + e-mail : now the problem is 3 digit otp comes to the registered number but the email never arrives, i dunno why is it happening.
                                      HDFC Bank customer support has been notified about the posted complaint.
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                                        Prashant Chowdhury
                                        from Chennai, Tamil Nadu
                                        May 22, 2020
                                        Resolved
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                                        Resolved

                                        Address: Ghatkopar, Mumbai

                                        Hi, i haven't receive the cash back of rs 6000 for iphone 11 purchase on 12 jan 2020. Purchase amount was converted to emi and 3 emi transaction is over. It has crossed 120 days. Tried to call in call center but due to lockdown there was no option in ivr. Also raised complain via hdfc portal but no response. Can you please check and revert.
                                        First name: prashant
                                        Last name: chowdhury
                                        Customer id: 8178623
                                        Loan account number: [protected]
                                        +1 photos
                                        Jun 16, 2020
                                        Complaint marked as Resolved 
                                        Finally receive the cash back after raising complain to HDFC directly.
                                        HDFC Bank customer support has been notified about the posted complaint.
                                        May 24, 2020
                                        Updated by Prashant Chowdhury
                                        guys someone named Dipak Sharma contacting me on Sunday from various number [protected] / [protected] / [protected]. Is he from Consumer complain team? as he mentioned he is and he has all info about this complain. Sorry but i am finding it fishy as who works on Sunday and why same person calling me from different number everytime.
                                        Verified Support
                                        May 27, 2020
                                        HDFC Bank Customer Care's response
                                        Dear Customer,

                                        Due to the prevailing COVID19 Pandemic situation, customers may experience a delay in receiving eligible cashback. We appreciate your patience in the interim. For further clarification please share the chargeslip of the transaction.

                                        -Zubin
                                        HDFC Customer Assistance
                                        May 27, 2020
                                        Updated by Prashant Chowdhury
                                        Thanks Zubin. Please find chargeslip attache again. Same was attached with first request.

                                        Jun 12, 2020
                                        Updated by Prashant Chowdhury
                                        Any update on this case??
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