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HDFC Bank Complaints & Reviews

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Updated: Mar 24, 2026
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HDFC Bank reviews & complaints page 420

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A
Alisharma
May 18, 2020
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Address: India

I bought iphone 11 on 31 Dec 2019, as per offer i suppose to het cashback of Rs 6000 after 120 days but I haven’t received it yet. In this covid situation i am not able to contact hdfc branch.
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    sakshit39874553
    May 18, 2020
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    Resolved

    Mctf atw transaction 10000 rs. deducted

    Address: sec - 41 village agahpur noida GBN.

    Sir 10000 deduct (Update: inr 10, 000.00 debited from a/c xx9211 on 15-may-20. Info: mctf atw 13/05 526099xxxxxx0480 ghaziaba.) from my account.
    I call to customer care they said you make a atm transaction of 10000rs. On 13/02/2020. At that time 10000 rs. Debited from my account and credited at the same time, but i didn't get any message of these transactions. And now they are saying that transaction have been made succesfully.br...
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    D
    DailyMusicMiles Vinay Mojes
    May 20, 2020
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    UPDATE : The complaint was resolved within couple of hours.
    THANKING HDFC BANK for instant response.
    no complaint now issue is resolved.
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      S
      Shaikh Zaid Ahmad
      May 18, 2020
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      Address: Lucknow

      I have purchased iphone 11 before 5 month from inspire apple store nagpur and was entitled for 6000 cashback, its been more than 5 months and i have not received cashback for the same i have called the pine labs once but they didn't resolve my problem so i am here for the complaint i also i have the bills and receipts for the same hoping for resolution
      HDFC Bank customer support has been notified about the posted complaint.
      its a fraud dont trust their calls
      it's a fraud don't trust them.
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        A
        AniketSingh0019
        from Chennai, Tamil Nadu
        May 18, 2020
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        I have not received Cashback of 6000 for an hp laptop purchased on 10% cashback offer. Its been more than 90 days. Also raised complaint on form but no response yet. HDFC is cheating customers with its false cashback claims.
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          A
          akanksha.agrawal
          May 18, 2020
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          I have been charged Rs. 999 for "AMAZON1258399" on 29 April 2020 in Mumbai without my authorisation, without a PIN and OTP. I did not authorise any such transaction on such day. I have learnt that many other HDFC Bank customers have been cheated similarly and yet the fraud continues. Please reverse the transaction.
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            G
            Giri.j
            May 18, 2020
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            I have bought my iphone11 with hdfc bank debit card on 27/12/2019 in reliance degital nirman vihar (Delhi). As mentioned by hdfc bank (To receive cashback of 6000 within 120 days from the transactional month end) i haven’t received my cashback till now, it is more than 120 days. I have asked in reliance digital, they said to check with bank. Hope this issue gets resolved and cashback will be credited as soon as possible.
            HDFC Bank customer support has been notified about the posted complaint.
            it's a fraud don't trust them.
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              Y
              yashwa
              May 18, 2020
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              Address: Mumbai

              I have bought my iphone11 with hdfc bank debit card on 13/02/20 in apptronix mumbai. As mentioned by hdfc bank (To receive cashback of 6000 within 95days from the transactional month end) i haven’t received my cashback till now, it is more than 120 days. I have asked in apptronix, they said to check with bank. Hope this issue gets resolved and cashback will be credited as soon as possible.
              HDFC Bank customer support has been notified about the posted complaint.
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                micky14vishal
                May 18, 2020
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                I have bought my iphone11 with hdfc bank debit card on 13/12/2019 in Faridabad. As mentioned by hdfc bank (To receive cashback of 6000 within 120 days from the transactional month end) i haven’t received my cashback till now, it is more than 120 days. . Hope this issue gets resolved and cashback will be credited as soon as possible.
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                  S
                  Santhana Bharathi
                  May 18, 2020
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                  Resolved

                  Amount 1000 is getting deducted with the description nwd dec chg (Atm withdrawal charges) eventhough my account was opened as salary account and was said there will be no sur charges for any no of withdrawals from atm other than hdfc. There were no intimation regarding the policy change if any also. This is very bad and unprofessionalism as a reputed worldwide bank shouldn't be doing this.
                  Aug 13, 2021
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  May 27, 2020
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  Request you to visit the below link to view the details of charges:- https://bit.ly/2XwIW8G.

                  -Zubin
                  HDFC Customer Assistance
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                    A
                    Alisharma
                    May 18, 2020
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                    Address: India

                    On 31 dec 2019 i have purchased iphone 11 i suppose to get cashback after 120 days but I haven’t received any cashback yet.
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                      A
                      Atulupad
                      from Delhi, Delhi
                      May 17, 2020
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                      Resolved

                      Address: PUNE

                      I have purchased apple iphone 11 vai cash back offer at hdfc credit card on 12.01.20 but till now didn't get my cash back amount of rs6000. 4month and 5days completed and i have already escalated to all concerns o[censored]ni from wher i have purchase and till now i have not revived any revert.
                      Invoice no : upe 19004806 dated 12.01.2020

                      Card no 524931*0358
                      Tid 41180838
                      Aug 12, 2021
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      May 24, 2020
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      We request you to share the chargeslip copy mentioning the transaction details to enable us to review and assist you accordingly.

                      -Zubin
                      HDFC Bank Customer Assistance
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                        A
                        Akashkamra
                        May 17, 2020
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                        Hi Team,

                        I have purchased iphone 11 in january which includes cashback offer of RS 6000/- on hdfc credit card. But, I have not recieved any kind of cashback till now. Also they are not allowing to talk to customer care on the calls.

                        Please help me out Asap.

                        Thanks
                        Akashdeep
                        [protected]@gmail.com
                        HDFC Bank customer support has been notified about the posted complaint.
                        Hi

                        Any update on the same request.
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                          Pranalish
                          May 17, 2020
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                          I have bought my iphone11 with hdfc bank debit card on 31/12/2019 from ispace panjim goa.
                          As mentioned by hdfc bank (To receive cashback of 6000 within 120 days from the transactional month end) i haven’t received my cashback till now, it is more than 120 days. I have asked in ispace they said to check with bank. Hope this issue gets resolved and cashback will be credited as soon as possible.
                          HDFC Bank customer support has been notified about the posted complaint.
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                            M
                            MansiGoel
                            May 17, 2020
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                            Resolved

                            I purchased an iphone 11 from 'unicorn infosolutions pvt ltd' in pune on 17th january 2020. Hdfc cash back offer was attached with it which promised to send rs. 6000 cash back on paying with hdfc issued debit/credit card within a span of 120 days which completed on 17th april 2020 but i still haven't received my cash back. Due to covid lockdown the customer care service is also affected and i cannot get to hdfc customer care to complain about the situation.
                            I purchased this phone with hdfc credit card ending with xxxx-xxxx-xxxx-5601 with emi of 6 months. I have already paid emi instalments of 4 months but the cash back has been processed to my account.
                            Also attaching the invoice of phone purchased.
                            Jun 16, 2020
                            Complaint marked as Resolved 
                            They have added my cashback today. Thanks
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            May 21, 2020
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            We wish to inform you that the cashback for the eligible transaction will be credited within 30 days after the completion of the prescribed protocols to curb the spread of COVID19.

                            -Nadia
                            HDFC Bank Customer Assistance
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                              Rks_1995
                              May 17, 2020
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                              Address: Moradabad, uttarpradesh

                              Im from moradabad (Up) and i purchased ipad 2019 model ipad air (7th gen) dated on 31/12/2019 from icrest apple store and on slip its written that a cashback of 3000 rs will be transferred to your account within 120 days and its now 17/05/2020 i. E. Around 138 days and i havent received any amount as the foresaid plan of partnership apple and hdfc promised which is clearly mentioned on my slip that i have with me! Though i have mentioned about all this to the manager of hdfc moradabad branch but there's no response (Via whatsapp)

                              Conclusion - there should be more clearity if one will be benefitting with your scheme (Apple and hdfc bank) and bank should be aligned to their cashback schemes or there will be distress among their customers.
                              @hdfcbankmoradabad
                              @hdfcbankmanagerdesk
                              @hdfcbankcustomer
                              HDFC Bank customer support has been notified about the posted complaint.
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                                N
                                nickzoot
                                May 17, 2020
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                                Today I received message where my hdfc bank credit card has been debited with amount 999
                                From Amazon1258399.
                                I want my money back. Already such cases have been updated. I am uploading the message here.
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                                  R
                                  rajguptaji
                                  from Noida, Uttar Pradesh
                                  May 17, 2020
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                                  I have used my card on a website to make a payment of 2 dollars. Due to
                                  Internet fraud, wevsite charged me rs. 7335.36/- during the transaction i have
                                  Refused voice confirmation from hdfc as i have seen that website charged me
                                  More. Hdfc ivr security fails. Now i am constantly following up hdfc bank to
                                  Stop the payment as i have a complaint immedialy after the incident. Website
                                  Merchant has claimed the amount in nov'2019. After providing all the proofs,
                                  Hdfc unable to stop the payment and hdfc contastly harassing me for the
                                  Recovery. I have all the proofs of emails which i am sending continuosly to
                                  Hdfc bank and website merchant. Initially for one or two mail website
                                  Merchant replied me and after that their website and email address is closed as
                                  It was an interney crime. I have made every credit card payment on time and
                                  Never did any delay or non payment. Please help me to resolve this issue. I can
                                  Provide all the proofs of payment through website screenshots, email etc. The
                                  Reason i am approaching you that case was pending with banking obdusmand.
                                  They have closed the case without any information. I am ready to pay, what
                                  Ever i have used. Due to internet fraud it is now rs, 7335.36 and bank is
                                  Increasing day bu day. Please help me.
                                  HDFC Bank customer support has been notified about the posted complaint.
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                                    R
                                    Ram Kakani
                                    May 17, 2020
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                                    Resolved

                                    I have bought my iphone11 with hdfc bank debit card on 14/01/2020. As mentioned by hdfc bank (To receive cashback of 6000 within 120 days from the transactional month end) i haven’t received my cashback till now, it is more than 120 days. I have asked the shop owner, they said to check with bank. Hope this issue gets resolved and cashback will be credited as soon as possible.
                                    Mobile no. Registered with account is [protected]
                                    Card no. 5419*4587
                                    Ram kakani
                                    Aug 12, 2021
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    May 20, 2020
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    Due to the prevailing COVID19 Pandemic situation, customers may experience a delay in receiving eligible cashback.

                                    Rest assured, for eligible transactions, cashback disbursements will be done within 30 days post the situation normalizes.

                                    We request your patience and support during these testing circumstances.

                                    -Nadia
                                    HDFC Bank Customer Assistance
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                                      dhiman_yog
                                      from Karnal, Haryana
                                      May 17, 2020
                                      Resolved
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                                      Resolved

                                      loan account closure is not updated on my cibil even after 5 years

                                      Address: Noida

                                      Hdfc bank has not updated my loan & credit card account status on my cibil account yet for the last 4-5 years. My following hdfc bank accounts were closed 4-5 years ago but it is showing as an active on my cibil account and is impacting my cibil score. These accounts are getting displayed as an active and with some amount as pending and impacting my cibil score but i paid all the money for these accounts on time and these accounts were closed...
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