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HDFC Bank Complaints & Reviews

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Updated: Oct 4, 2026
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S
salim.khan25
Jun 29, 2020
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I was transferring 25k using imps. Money is deducted from my account however, same is not credited to beneficiary's account. I received a message that says your imps transaction is timed-out. There is no way to reach out to hdfc. I have tried creating service requests multiple time but did not receive a response. I want this to be looked at asap.
HDFC Bank customer support has been notified about the posted complaint.
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    Sanjeevdhanbad
    Jun 29, 2020
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    Address: Kaushalya Apartment , Third Floor , flat no. 2B, Babudih Dhanbad Jharkhand

    Dear sir,
    My name is sanjeev shashank resident of dhanbad, jharkhand. I have availed a consumer loan purchased an oled tv. My loan account is havin an outstanding of rs. 65, 000/-.in the month of dec2019 i suffered high infection in my kidney which needed a serious cost effective treatment which made my financial status in negative, then came the lockdown time in which i lost my job, now after the lockdown, in the month of june 16th mr. Ratan visited me and threatened me very softly, and said we are having closing by 30th june i need the payment any how otherwise be prepared for the consequences my person will visit you what ever the goods will be available that will be picked up he took a selfie also with me.. On 29th june by 8.30 pm two recovery personal from recovery agency visited my house and asked for payment, i requested them for time, they caled on mr. Ratan and made me talk to ratan sahab, he threatened me for payment and said that tomorrow i am coming to your house who so ever will be available by that time will face the consequences physically and your dignity will be spoiled. I am tortured, whereas i repeatedly requested for two months time to close my account full and final settlement. But was not heard and threatened repeatedly. Myself and my family is in danger of getting lost my dignity and prestige
    I request you to help me out as i have regained my job and promises to close my account within two months. I request you kindly help me and save me from dire consequence as per threatening given to me. If anything happens to me medically it will be directly put on your department and mr. Ratan and associates.

    Regards
    Sanjeev shashank
    [protected]
    [protected] (Wife)
    HDFC Bank customer support has been notified about the posted complaint.
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      G
      gowri45
      Jun 29, 2020
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      Address: Beingaluru

      Hi Sir/Madam

      During May 2019, I have taken person loan in whitefield branch, bangalore.personal loan number is 68220542 and
      loan amount is 13 lakhs and monthly emi I paid was 31, 269. the person who processed this application is prasad.
      while taking personal loan, he promised after one year there will be no pre closure charges and hence we paid additional 2% to 13% interest
      i.e totally 15% interest. June 18th 2020 I closed the loan but they charged pre closure charge of 52552 as
      no foreclosure charges reflected in my account as committed by the banker during the loan processing time. We have paid 12 months EMI with 15% interest and now charged again 4.52% of the balance which is Rs52552.
      I feel cheated as I lost the hard earned amount in this COVID situation. I want my 52552 refunded as its huge amount which is severely affecting my current financial condition.
      I am mentally depressed and this is considered as fraud / cheating from bank. HDFC has its name and I hold salary account, multiple accounts as a classic customer.
      this sort of bad experience will make me to opt me out. Expecting immediate response from your end

      Thanks & Regards,
      Suganya
      HDFC Bank customer support has been notified about the posted complaint.
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        K
        Kaustav894u
        Jun 29, 2020
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        Hdfc bank has put a hold on my funds of rupees 1174.86 as mi revenue hold through gefu,
        The customer service is not reachable at anypoint in time.

        First of all it's hard to reach customer service because it takes a alot of time and the ivr options are very difficult and tricky to navigate, after all the effort the customer service is not helpful

        Emailing support.hdfcbank.com is of no use as well. No response other than system generated acknowledgement.

        Please reinstate my money ASAP.
        HDFC Bank customer support has been notified about the posted complaint.
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          L
          Lakum Pankaj
          Jun 29, 2020
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          Address: Rajoda, Bavla baliyadav nagar Rajoda

          Please may noc letter regarding for receiving HDFC Bank Ltd
          HDFC Bank customer support has been notified about the posted complaint.
          Jun 29, 2020
          Updated by Lakum Pankaj
          Please may noc letter regarding

          Jun 29, 2020
          Updated by Lakum Pankaj
          Ok
          Jun 29, 2020
          Updated by Lakum Pankaj
          Please
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            K
            krishan8966
            Jun 29, 2020
            Resolved
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            Resolved

            I have bought my iphone11 with hdfc bank debit card on 11/02/2020 from Imagine Tresor MGF mall gurugram, haryana. As mentioned by hdfc bank (To receive cashback of 6000 within 120 days from the transactional month end) i haven’t received my cashback till now, it is more than 140 days. I have asked in the store, they said to check with bank. Hope this issue gets resolved and cashback will be credited as soon as possible. Contact No. [protected]
            Jul 1, 2020
            Complaint marked as Resolved 
            Its a fruad website dont trust it.
            HDFC Bank customer support has been notified about the posted complaint.
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              G
              gauravagarwal398
              Jun 29, 2020
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              I have around ₹814 on hold by HDFC. I do not have any information ad to why my funds have been put on hold. This is the second time this has happened. I have received no intimation regarding the same. Please help me understand why the amount is on hold?

              Account number: [protected]
              Name: Gaurav Agarwal
              HDFC Bank customer support has been notified about the posted complaint.
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                ashilike
                Jun 29, 2020
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                With reference with your trailing mail and several complaints from customer care executives, my query reference no. Is [protected] & [protected]. I have paid all the hdfc card statement outstanding dues as you replayed on mail conversation on dated 26 may 2020, so please refund my financial charges as discussed on the trail mail at the earliest. Please reverse the rs.6, 580.40 statement of april 2020. Because i have been using an hdfc credit card for a long time and i avoid paying finance charges. But this time they struggle full for livelihood due to covid-19 lockdown. It is a gesture of goodwill that you consider ending my finance charge and would like to refund & reflect the amount on my credit card account. I am very much disappointed because nobody solved my problem after i have cleared all the outstanding dues. If you do not reversal my amount rs. 6580.40, i will deactivate my hdfc credit card as well as bank account very soon.
                Ashish shukla[protected], [protected]
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Jun 29, 2020
                HDFC Bank Customer Care's response
                Dear Customer,

                Please confirm the HBL reference number you have received along with the acknowledgment mail to enable us to check and assist further.

                -Zubin
                HDFC Customer Assistance
                Jun 30, 2020
                Updated by ashilike
                RE:'HBL=[protected]' Web - Credit Card - Charges Related - How is the finance charge calculated

                Jun 30, 2020
                Updated by ashilike
                As you required HBL acknowledge number is (HBL=[protected]' Web - Credit Card - Charges Related)

                Jul 03, 2020
                Updated by ashilike
                Dear Mr. Zubin,

                Could you please share an update related to my query registered. In the email HDFC person committed and promised to me through mail and telephonic conversation then after that you denied to reverse overdue charges amount in my HDFC credit card.

                Please solve my problem at the earliest, and acknowledge for the same.

                Ashish
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                  abhirupdas086
                  Jun 29, 2020
                  Resolved
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                  Resolved

                  I have got a salary account in hdfc bank and signed up for ecs for my car loan emi’s from sbi bank. Everything was going fine until i took deferment on my car loan in sbi due to covid situation. But due to some glitch (As communicated by sbi), they tried to do ecs for the month of june. And due to low balance the money couldn’t go through. And after 10 days, i saw this ach debit return charges in my statement. Also i’ve been trying to reach out to inform about deferment well in advance but not able to get through any phone banking officer. And now even when these charges have been imposed, i’m still trying to cal them about this but still the call drops after i select 9 on ivr to speak to a phone banking officer. Need this to solve urgently. And need guidance on how to get these charges back. Please assist. Have been waiting on this for a month now.
                  Aug 6, 2021
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Jul 01, 2020
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  We have shared your comment with the concerned team and our branch officials will get in touch with you at the earliest. We request your patience in the interim.

                  -Zubin
                  HDFC Customer Assistance
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                    I
                    Indumathy Suresh
                    Jun 28, 2020
                    Resolved
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                    Resolved

                    Hi,
                    I have received a message from hdfc bank stating that "alert: 365rs spent via credit card xx7577 at hotstar1436370 on[protected]:21:5416 without pin/otp not you"? I didnot register my card with any hot star etc... My money got debited from my credit card account... Am not using that.. Please credit my money... I want my money back to my account
                    Please take the action as soon as possible.
                    Thank you.
                    Aug 10, 2021
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Jul 01, 2020
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    We have reviewed your comments expressed and request you to write to cc.[protected]@hdfcbank.com along with the transaction details and dispute form available at the below link to enable us to assist you https://bit.ly/38knetG

                    -Zubin
                    HDFC Bank Customer Assistance
                    Hi,
                    I have received a message from hdfc bank stating that "alert: 365rs spent via credit card xx7577 at hotstar1436370 on[protected]:21:5416 without pin/otp not you"? I didnot register my card with any hot star etc... My money got debited from my credit card account... Am not using that.. Please credit my money... I want my money back to my account
                    Please take the action as soon as possible.
                    Thank you.

                    Masudal Hossain
                    Return my money
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                      rahul poojari
                      Jun 28, 2020
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                      Amount wrongly deducted under dc intl pos txn markup + st from my act without my notice from june 1st till date.

                      I've used debit card once for transaction via binomo trading app and now my binomo account is closed and its one months and till hdfc bank is debiting the amount every week.

                      As per my understanding this is "txn - transaction. Markup - foreign currency markup. St - service tax. It is the foreign currency markup charges charged to your card for doing swiping your card at an international location.... Hdfc bank charges 3.5 of the transaction amount as a fee for using your debit card for a transaction in foreign currency."
                      HDFC Bank customer support has been notified about the posted complaint.
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                        B
                        Bency Anthony
                        Jun 28, 2020
                        Resolved
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                        Resolved

                        Address: IFSC Code : HDFC0000080 Branch: Worli Sea Face Mumbai

                        The hdfc bank has put a hold on my funds of rupees ₹2, 089.70 as mirevenue hold through gefu, account details is
                        Account number: [protected]
                        Ifsc code : hdfc0000080
                        Branch: worli sea face
                        Account type: salary account

                        The customer service is not able to give any info on this.
                        First of all it's hard to reach customer service because it takes a lot of time and the ivr options are very difficult and tricky to navigate, after all the effort the customer service is not helpful.

                        Funds on hold
                        Account number: [protected]
                        As on date: 28 jun 2020
                        Amount held by
                        Hdfc bank (For mirevenue hold through gefu): ₹2, 089.70
                        Aug 11, 2021
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Jul 01, 2020
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        We have reviewed your comments expressed and request you to contact our debt management executives at[protected] or write to us at: PriorityRedressalRPM.[protected]@hdfcbank.com to enable us to assist you.

                        -Zubin
                        HDFC Bank Customer Assistance
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                          K
                          K.s.Rajesh
                          Jun 28, 2020
                          Resolved
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                          Resolved

                          Address: Kamaraj nagar, Avadi , Chennai 600071

                          The hdfc bank has put a hold on my funds of rupees 1766.96 as mi revenue hold through gefu, account details is
                          Name : raji. K
                          Account number: *3262
                          Ifsc: hdfc0000751
                          Branch: pattabiram
                          Account type: salary account
                          The customer service is not able to give any info on this.
                          First of all it's hard to reach customer service because it takes a a lot of time and the ivr options are very difficult and tricky to navigate, after all the effort the customer service is not helpful.
                          Aug 7, 2021
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Jun 29, 2020
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details. Please mention reference number TT[protected] for us to promptly respond to you via email.

                          -Bejoy
                          HDFC Bank Customer Assistance
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                            Kavipriya97
                            Jun 28, 2020
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                            I paid eb bill through amazon. But my transaction got reversed immediately and i got a msg from hdfc bank that amount in credited to my account. I checked my online statement and it's not reflected in my account. When will it be recredited to my amount? Will it ever get reflected in my account?

                            Ur transaction on hdfc bank debit/atm card ending 6835 for rs. 770.00 has been credited/reversed by amazon on[protected]:20:50:18
                            HDFC Bank customer support has been notified about the posted complaint.
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                              Jun 28, 2020
                              Resolved
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                              Resolved

                              Hi, my name is ankit mishra and i bought my iphone 11 in the month of november 2019 on 3rd and they asked me to wait for the cashback offer days which is 120days but today sitting in the month of june, i have still not got my cashback! This is the worst service i have ever experienced as it should be credited from bank side and now i need to contact for my cashback!!! Please look into this urgently and escalate this issue on a higher level!
                              Aug 13, 2021
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Jun 29, 2020
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                              -Anay
                              HDFC Bank Customer Assistance
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                                RajeshJindal123456789
                                Jun 28, 2020
                                Resolved
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                                Resolved

                                I got my hdfc regalia credit card on 9.6.2020. But my credit card auto debit rs.1399 on 26.6.2020 on account of one assist mfee without my knowledge and even without any message of deduction. This shows that the bank is ceating and making fool. Kindly help me to get refund rs.1399 charged without any reason. My contact number is[protected].
                                Aug 7, 2021
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Dear Rajesh,
                                We regret the inconvenience caused to you. Please provide your registered contact number or membership id on this link http://survey.webengage.com/ws/~1qq44ps or you can also drop these details on our Twitter DM or Facebook inbox and we shall look into this matter on a priority - Nitesh, Team OneAssist
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                                  himanshupaliya
                                  Jun 28, 2020
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                                  Booked two flights at ixigo portal where there was an offer of 10% cashback (Max. 3000) on payments via hdfc bank debit cards.
                                  So i booked two flights on 16/12/20119 (One for rs. 11335 and another for rs. 18908) for which i would have received 10% cashback (Max 3000) within 90 working days from the date of booking confirmation but till date i am yet to receive the cashback.

                                  Please credit the cashback and resolve the issue.

                                  Regards,
                                  Himanshu
                                  [protected]
                                  HDFC Bank customer support has been notified about the posted complaint.
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                                    Francies david
                                    Jun 28, 2020
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                                    Address: N0.59 kakan nagar 3th cross street adambakam chenai 600088

                                    Cancell and refund my money back to my credit card

                                    Iam francies david
                                    Iam hdfc credit card holder
                                    My card endng num 3706
                                    My register mob [protected]
                                    Mail id [protected]@gmail.com

                                    Kindly iam want to cancel the one assist mfee activation policy from my credit card endng 3706
                                    I have not requested to avail this policy.
                                    Please cancel my policy i don't want to continue this plan and please refund my money back in credit card.
                                    My mobile number is [protected]

                                    Already iam make cal to customer care and im send mail to hdfc complaint website
                                    But no respnce
                                    Kindly cancel the plan and refund my money befre the july 6/07/2020
                                    My credit card payment date before that clear and slove the problem
                                    And
                                    Iam hdfc salary acount holder
                                    If the cant cancel means
                                    Surely im closure my acount
                                    Everythng kindly slove that prblm

                                    Cancel the plan and dont make anymoney in my credit card ending 3706

                                    Please do this as soon as possible.

                                    Thanks
                                    Francies david
                                    Email id: [protected]@gmail.com
                                    [protected]
                                    HDFC Bank customer support has been notified about the posted complaint.
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                                      Vikash Sherpa
                                      Jun 28, 2020
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                                      Address: Shillong, Meghalaya

                                      Dear team,

                                      I have an outstanding amount due to the bank that i have to pay the bank and i am willing to pay but please make this convenient for me. I cannot pay the principal amount in one go. You have put a lien of 81000 in my account which is huge for me to pay in one time. Please remove the lien from my savings account. I get less salary and i am the only working person in family. Last month also my whole salary was deducted and if you continue deducting every month than i will be in a worst situation.

                                      Please set up a monthly emi plan for me so i can clear the dues and also save for my monthly family expenses.

                                      Ac no - [protected]
                                      HDFC Bank customer support has been notified about the posted complaint.
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                                        A
                                        asha sanghvi
                                        from Mumbai, Maharashtra
                                        Jun 28, 2020
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                                        Address: Mumbai

                                        From march onwards all documents and agreements signed with processing fees.
                                        Thay not reply
                                        I complained than 15 times through mail
                                        But they all r sleeping or effected by virus
                                        HDFC Bank customer support has been notified about the posted complaint.
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