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HDFC Bank Complaints & Reviews

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Updated: Dec 16, 2025
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HDFC Bank reviews & complaints page 420

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M
Madhu329
May 15, 2020
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Hdfc bank are the one who directed me to one assist but really this company is not taking any request and auto payment mode is activated in my credit card. When i asked for the hdfc bank help they are not responsible.

I din't expect this irresponsible behaviour from hdfc

I'm using hdfc credit card since last 4 year card number ending with 6*6. My account is activated with one assist mfee and charged amount 1399 rs with out my knowledge. I want to cancel the unauthorized plan against my card, and also credit my money in my credit card which you have deducted in my credit card account.

Also this is unfair that you cannot deduct the amount from the credit card without prior notice through call/message.
And hdfc bank also has to recheck this issue with the auto payment modes.

This is the 2nd year i'm requesting again for the cancellation of this one assist plan. Please kindly take a notice and cancel the plan and repay my amount rs.1399 as soon as possible.

So request you to please cancel this activation against my credit card, and refund my money also.
HDFC Bank customer support has been notified about the posted complaint.
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    Taruni Pahuja
    May 15, 2020
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    I have purchased iphone 11 on 3/01/20 and still i have not received cashback amount its been 120 days but still i have not received the cashback. While purchasing i have made payment using my hdfc debit card but i have not received any cashback.
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      Ankitnagpal
      May 15, 2020
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      I purchased iPhone 11 using HDFC Credit card.

      Date: 1st Jan 2020
      Dealer: imagine, 242, 2nd Floor, Elante Mall, 160002
      Billing Amount paid : ₹70800

      Cashback of ₹6000 was to be credited to my account within 120 days but yet not recieved.

      I request the authorities to please take action for the same.
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        V
        Vedant Das
        May 15, 2020
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        I had purchased iPhone 11 on 1/12/2019 from Unicorn Infosolutions Pvt Ltd, Pacific Mall, Subhash Nagar, New Delhi. I haven't yet received the cashback of Rs 6000 as promised on the date of purchase. Although it was said that I would receive the amount within 120 days. Kindly provide some immediate resolution to this issue.
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          B
          BJGogoi
          from Mumbai, Maharashtra
          May 15, 2020
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          Address: Mumbai
          Website: HDFC BANK

          This private sector bank offers car loan, personal loan and insurance policies.
          They issue loans with interest rate completely misleading.
          They harrasses by offering loan with a misleading insurance policy.
          Interest rate is much higher than government banks.
          Solicites customers for buying insurance policies.
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            G
            Ganguly1991
            May 15, 2020
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            I bought iphone 11 on 28th december 2019 and as promised i have not received any cashback till now which obviously more than the given timeline i called previously too the banker said it will definitely be received prior 31st march i waited till 27th april then i mailed you in email address stated on site which is [protected]@hdfcbank.com which stated that due to ongoing covid 19 situation they will take longer to respond it’s now been 18days more than the given timeline again. Kindly explain when i will receive the amount or else don’t make fake offers like because right due to covid 19 situation you r are not taking calls as well for complaints.
            HDFC Bank customer support has been notified about the posted complaint.
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              Shahnawaztamboli313
              May 15, 2020
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              I m shahnawaz tamboli. The amount 1999rs has been debited from my credit card ending 3339 as membership fee. I don't want any membership so please cancel it as soon as possible and give me refund. It's a sincere request.
              My email is shahnawaztamboli313.[protected]@gmail.com
              My number is [protected]
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                R
                Ravi Gor
                May 15, 2020
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                Address: Andheri Ghatkopar road sakinaka behind metro station

                IRCTC has transfer me some amount but i still not receiving till now 25day then after i cantact irctc customercare they give me ARN no and telling me to plz contact you bank
                I have contact my Hdfc bank but they are not helping me

                ARN no 75120330121000344261799
                Mobile no [protected]
                +1 photos
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                  C
                  Cheaku0309
                  May 15, 2020
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                  Good day,

                  This email is about my loan emi which falls on 7th of every month, so what happend on 7th of everymonth my emi get deducted from my hdfc account any time within 24 hours, on the same days 07.05.2020, my emi has been deducted but amount was not sufficiaent, it happend in the morning and the amount was hold by bank, then it released automatically, in afternoon i maintained by balance but emi has not deducted so on 13.05.2020, i paid my emi through icici netbanking amount has been deducted but now in my saving account, it is showing negative balance which is equal to my loan emi.
                  Kindly check this and i am also attaching statement of my account and payment details.

                  Loan no.[protected]
                  Mobile no.-[protected]
                  +3 photos
                  HDFC Bank customer support has been notified about the posted complaint.
                  May 16, 2020
                  Updated by Cheaku0309
                  They marked it as resolved but i did not get any update on this.
                  Verified Support
                  May 21, 2020
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  We have checked our records and confirm that said payment is updated in your loan account. Please feel free to write to us using below URL further assistance: https://bit.ly/2AOccQA. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                  -Zubin
                  HDFC Bank Customer Assistance
                  May 21, 2020
                  Updated by Cheaku0309
                  Did you read my query?
                  I paid my loan EMI twice (Manually and Automatic). When I saw you guys are not responding so I paid loan EMI through HDFC net-banking source of payment used ICICI bank and statement already attached above, you can check. So my query is when I'll get my this amount back which I paid manually.
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                    D
                    May 18, 2020
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                    I bought an ipad on 11th dec 2019 and made the purchase on my hdfc debit card for 29, 000 rs. And was supposed to receive cashback of 3000 rs by 13th april, 120 days after the purchase. Its been a month and still i didnt get any cashback.
                    Getting ahold of customer care is also a bit on the hard side. The hdfc bank constantly disappoints me. I started moving assets to different bank altogether. If this cashback doesnt come through ill remove my account here.
                    HDFC Bank customer support has been notified about the posted complaint.
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                      H
                      haranadh111
                      May 15, 2020
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                      Resolved

                      I received sms from kotak mahendra bank that rs-1299/- deducted from my credit card to one assist plan. Without my permission.. I also got a mail from one assist team. I dont even know the company and this kind o[censored]nsolicited charging of my credit card and use of my card by the company is really a criminal act and the co.

                      Please deactivate and refund my money asap
                      May 15, 2020
                      Complaint marked as Resolved 
                      tddddddddddddddddddddddddddddddhd
                      HDFC Bank customer support has been notified about the posted complaint.
                      Dear customer, We regret the inconvenience caused. We never want our customers to feel this way. Kindly share your Membership Details or registered contact number on this link: http://survey.webengage.com/ws/~1qq44ps and we will deactivate the plan - Nitesh, Team OneAssist.
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                        R
                        Ram Kakani
                        May 15, 2020
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                        I have bought my iphone11 with hdfc bank debit card on 14/01/2020. As mentioned by hdfc bank (To receive cashback of 6000 within 120 days from the transactional month end) i haven’t received my cashback till now, it is more than 120 days. I have asked the shop owner, they said to check with bank. Hope this issue gets resolved and cashback will be credited as soon as possible.
                        HDFC Bank customer support has been notified about the posted complaint.
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                          kushal2507
                          May 15, 2020
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                          Resolved

                          I have purchased iPhone 11 from unicorn store and on receipt it was mentioned you will receive the Cashback 6000 within 120 days.
                          I have purchased on 11th January, 2020.
                          I have still not received my Cashback
                          +1 photos
                          Jun 22, 2020
                          Complaint marked as Resolved 
                          Na Not action taken resolved by other complaint
                          May 15, 2020
                          Updated by kushal2507
                          Attached the recipient in which it is mentioned about Cashback within 120 days
                          May 18, 2020
                          Updated by kushal2507
                          Any support here ????
                          May 20, 2020
                          Updated by kushal2507
                          Hi
                          I have already attached receipt and explained the all things.

                          Please help to raise it to concern HDFC department, waiting for 5 days and no response till now.
                          May 24, 2020
                          Updated by kushal2507
                          Hi team,

                          Could you please suggest of this complaint is forwarded to concern team ?

                          Thanks
                          May 26, 2020
                          Updated by kushal2507
                          Hi,

                          Please suggest if this complain is being forwarded or left at it is?
                          It has been more than 10 days and still not a single response

                          Could you please check it now ?
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                            M
                            Moshu
                            May 15, 2020
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                            I purchased iPhone 11 at 10 jan 2020 and I and should received 6000 cash back after 120 days that is 10 may and now it’s 15 may and I still didn’t received my money back and I am not able to contact Hdfc customer care due to covid-19. I purchased iPhone 11 from Pune, unicorn store, MG road
                            +1 photos
                            I received my cash back on 15 june
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                              A
                              akash3108
                              May 15, 2020
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                              Address: E-004 Prateek Laurel Sector 120 Noida

                              I have bought my iphone11 with hdfc bank debit card on[protected]. As mentioned by hdfc bank (To receive cashback of 6000 within 120 days from the transactional month end) i haven’t received my cashback till now, it is more than 120 days. I have asked in the agency, they said to check with bank. Hope this issue gets resolved and cashback will be credited as soon as possible.

                              As it is more than 135 days and i have not received my cash back.

                              Registered number with bank : [protected]
                              Registered mail with bank : nitin. [protected]@gmail.com

                              Alternate number : [protected]
                              HDFC Bank customer support has been notified about the posted complaint.
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                                lakshmi14
                                May 15, 2020
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                                I purchased iphone xr in the month of december 2019, 5th dec 2020.
                                There is a cahs back of 5000rs which is supposed to be credited back to my account after 120 days of purchase.

                                I have not received the cashback and i have also raised this issue with the ban and no one sees to respond to this query.

                                I have even attempted to call them and write to them and i have no soultion to this yet.
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  ramiseena
                                  May 15, 2020
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                                  Address: 12/84 seccond main road 3 rd block jayanagar bangalore
                                  Website: [email protected]

                                  I have taken consumer durable loan hdfc bank no — [protected] as per the amortization shedule instalment should start from 20-/11/2018 and last end instalment on 20/8/2019 on emi scheme from my sbi account. But your bank collected one extra instalment on 20/9/2019 the amount2319.24 which i requested yuo to re fund the amount extra collected. As per my bank statement i have never missed any instalment which i have paid promptly
                                  Thanking you
                                  Srinivasan b v
                                  [protected]
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Jul 18, 2020
                                  Updated by ramiseena
                                  I have registered an complaint on 15 may till it is not solved or no reply from u r side this is very bad
                                  I[censored] didnt re fund extra collected mone thinking of going to consumer court
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                                    smar9
                                    May 15, 2020
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                                    Address: Nagpur

                                    I brought a iphone Xr on 1st of January 2020 at nagpur, Maharashtra At the time of purchase there is an HDFC cashback offer on all apple iphone products and I brought iphone Xr .So I haven't received my HDFC cashback, and it been more at 120 days, so could you please check on this and please let me know when can I get my cashback back.
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                                      Glen Guia Rebelo
                                      May 15, 2020
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                                      I purchased an iPhone 11 on 12th of January 2020 and was supposed to receive 6000 cashback after 120 days which I have not received still
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                                        Shyam Sawalapurkar
                                        from Mumbai, Maharashtra
                                        May 15, 2020
                                        Resolved
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                                        Resolved

                                        mi revenue hold

                                        The hdfc bank has put a hold on my funds of rupees 600 as mi revenue hold through gefu, ac number is
                                        Cust id: 52463134

                                        The customer is not able to give any info on this. First of all it's hard to reach customer service because it takes a alot of time and the ivr options are very difficult and tricky to navigate, after all the effort the customer service is not helpful. You know in covid 19 what is the position of person...
                                        +1 photos
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