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Updated: Dec 16, 2025
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A
Arushipuri
May 13, 2020
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I have bought my iphone11 pro with hdfc bank debit card on 20 december 2019 in delhi. As mentioned by hdfc bank (To receive cashback of 6000 within 120 days from the transactional month end) i haven’t received my cashback till now, it is more than 120 days. I have asked in store, they said to check with bank. Hope this issue gets resolved and cashback will be credited as soon as possible.
HDFC Bank customer support has been notified about the posted complaint.
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    A
    Abrar Ajaz
    May 13, 2020
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    I have bought my iphone11 with hdfc bank debit card on 20/02/2020 in delhi. As mentioned by hdfc bank (To receive cashback of 6000 from the transactional month end) i haven’t received my cashback till now, it has been so many days now. I even asked unicorn, they said to check with bank. Hope this issue gets resolved and cashback will be credited as soon as possible.
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    May 14, 2020
    HDFC Bank Customer Care's response     Dear Customer,

    Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details. Please mention reference number TT[protected] for us to promptly respond to you via email.

    -Bejoy
    HDFC Bank Customer Assistance
    May 16, 2020
    Updated by Abrar Ajaz     Which which category do I have to raise concern for cash back

    May 16, 2020
    Updated by Abrar Ajaz     The link you gave, in that under which category do I have raise my concern for cash back
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      T
      Tanay Mondal
      from Howrah, West Bengal
      May 13, 2020
      Resolved
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      Resolved

      Date: 10 May 2020, Time: 5:30 PM
      I tried to withdraw money from ATM using my debit card. But the transaction was unsuccessful. So money got reversed immediately (Got messages as well). I tried again but happened same thing.
      Ref No:
      1. 942117 (Deduct), 942117 (Reverse), Amount: 2000 RS
      2. 942124 (Deduct), 942124 (Reverse), Amount: 2000 RS

      Date: 12th May 2020.
      On 12th May there were 2 deductions of 2000 each with narration in both of them "MCTF ATW 10-05 `Card No` Howrah" without any ref no.

      Those are two unauthorized transactions by HDFC Bank.
      Please reverse those amount ASAP.
      Ac No: [protected]
      +2 photos
      Aug 14, 2021
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      May 15, 2020
      HDFC Bank Customer Care's response       Dear Customer,

      We are working on your concern vide Ref ID: 2153713 and will revert to you within 7 working days.

      -Nadia
      HDFC Bank Customer Assistance
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        K
        Khantofiq
        May 13, 2020
        Resolved
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        Resolved

        Address: 62, Prime Estate Colony Jagatpura

        The hdfc bank has put a hold on my funds of rupees 562.52 as mi revenue hold through gefu, ac number is
        Account number: [protected]
        Ifsc: hdfc0002604
        Branch: yousufguda
        The customer service is not able to due to Covid 19.
        it takes a alot of time and the ivr options are very difficult and tricky to navigate. So pls process asap.
        +1 photos
        Aug 9, 2021
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        May 20, 2020
        HDFC Bank Customer Care's response         Dear Customer,

        We sincerely apologise for delay in respond to your query. Your query has been shared with concerned team for further action.
        Do note, due to the current COVID-19 situation and to prevent further spread of the virus, we are operating with limited staff. It may take us some time to get back to you. We request your patience and support under these unprecedented circumstances.

        -Nadia
        HDFC Bank Customer Assistance
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          V
          Veena golchha
          May 13, 2020
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          I am a HDFC Bank credit card holder.The bank has auto debited rs.1399 from my credit card ending 4583 with out my concern on dated 20.03.2020. I am not interested about this service and don't want any more. So please cancel the membership and refund this debited amount of rs. 1399
          +1 photos
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            M
            Mukund7415
            May 13, 2020
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            I bought an iphone 11 on 04 Dec 2019 paying through my hdfc bank debit card. As per the offer, I was entitled to a cash back of Rs 6000 within 120 days from 31 Dec . The last date for which was 30 April 2020. But I have not recieved the cashback amount till date ie 13 may 2020
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              S
              Siri MK
              May 13, 2020
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              Address: Mumbai Nariman Point

              I had bought an iPhone 11 on 26th Jan 2020 using HDFC card and was supposed to get a cash back in 4 months. I’m willing to know when will I receive cash back since only 12 days are left to the completion of 4 months. Please resolve and help me with the issue
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                A
                Ajay Nani 2
                from Hyderabad, Telangana
                May 14, 2020
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                My account number [protected] Hdfc salary account
                My account balance is showing hold of 607 mirevenue Hold through Gefu what is this means please help me and how to remove this hold.
                How can i remove this hold and what is this hold
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                  L
                  Lizdu
                  May 13, 2020
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                  I have bought my iphoneX with hdfc bank debit card on 26/1/2020 in Mumbai. As mentioned by hdfc bank (To receive cashback of 6000 within 120 days from the transactional month end) i haven’t received my cashback till now, it is more than 120 days. Hope this issue gets resolved and cashback will be credited as soon as possible.
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                    A
                    ankit_jain98
                    May 12, 2020
                    Resolved
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                    Resolved

                    I have purchased an apple iphone 11 128 gb from imagine store at mgf metropolitian mall, m g road, gurgaon on 03 dec 2019. I have done the payment from hdfc bank debit card so i am eligible for the 6000 rupees cashback that were supposed to be credited in my account after 120 days from the last date of transaction month.
                    It has been more than 120+ days now and i have not received any cashback.
                    Kindly credit my cashback asap.
                    +1 photos
                    May 19, 2020
                    Complaint marked as Resolved 
                    In a span of 1 week, I got my cashback😃
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    May 13, 2020
                    HDFC Bank Customer Care's response                     Dear Customer,

                    Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                    -Anay
                    HDFC Bank Customer Assistance
                    May 13, 2020
                    Updated by ankit_jain98                     I used the complaint reference no. that I received in the subject line of the complaint reply mail in the form(given in the link) but it is saying that it is invalid. Kindly help in this.
                    Attaching screenshots FYI.

                    May 17, 2020
                    Updated by ankit_jain98                     every time I generate a Complaint Reference no. & fill it in the mentioned link it says it as invalid. Please check and help. And for god sake, plz reply.
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                      R
                      Raunaq Agarwal
                      May 12, 2020
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                      didn't receive account opening kit

                      I haven’t received the account opening kit. It has been a couple of months since I have opened an account in HDFCBank. I have several emails to HDFCBank regarding the issue but to no avail. My registered mobile no. Is [protected]. Please look into the matter....
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                      A
                      Arjun27
                      May 12, 2020
                      Resolved
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                      Resolved

                      This is regarding the credit card of hdfc i have been using.
                      The card has been expired long back but the credit card department keeps charging the interest and other fees without issuing a new card.
                      The complaint via phone number does not work at all and also the web link does not work.
                      The request for a new card was simply dismissed saying the signature was not correct.
                      Am trying to close the account at one shot but the bank keeps additional fees.
                      Need justice or a fair deal to close the issue.
                      Kindly help.
                      Aug 6, 2021
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      May 12, 2020
                      HDFC Bank Customer Care's response                       Dear Customer,

                      Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share with us your complete concern along with the required details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                      -Anay
                      HDFC Bank Customer Assistance
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                        Y
                        Yasaswi1206
                        May 12, 2020
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                        I cannot find my debit card emi loan number under NetBanking, the status of debit card emi loan also not in NetBanking.

                        I am calling them they are not responding, I gone through mail loan support. No reply from them.

                        Please provide me the solution.
                        May 12, 2020
                        Updated by Yasaswi1206                         Account Number:[protected]
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                          G
                          Girija2011
                          May 12, 2020
                          Resolved
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                          Resolved

                          Funds on hold
                          Account number: [protected]
                          As on date: 12 May 2020
                          Amount held by
                          Hdfc bank (For mirevenue hold through gefu): ₹431.22
                          Without any information any thing they have kept money on hold and debited from my account without any message of deduction... Like this how many times they have done this time i noticed what about if i haven't noticed how many times they might have done like this...
                          +1 photos
                          May 12, 2020
                          Complaint marked as Resolved 
                          Already provided my mail id. Again my mail id is [email protected] I want reverse my my money back to my account. If they don't back my money i will close my account immediately.
                          HDFC Bank customer support has been notified about the posted complaint.
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                            N
                            Neelam Mandavia
                            from Agra, Uttar Pradesh
                            May 12, 2020
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                            I am staying for a longer period abroad
                            However not receiving any otps on my international number after multiple retries and failed transactions.
                            This is happening from two days. I had the last OTP received on Apr 12 after that I did not receive any OTP. Could you check why?
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                              A
                              Amrik41
                              May 12, 2020
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                              Respected Sir, I have already submit a request for EMI Moratorium but my EMI for the month of April and may deducted from My Account, my reference no is DMO[protected] and DMO[protected].
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                                S
                                Sorav Rana
                                May 12, 2020
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                                Resolved

                                I want to unblock my account.
                                Dur to some unauthorised transactions, i had to block my hdfc bank account.
                                The customer care executive says to get it done at the nearest hdfc bank and the bank says to get it done by the customer care.
                                I have called the customer care several times and all they do is transfer them, put the call on hold and eventually the hung up without resolving the issue.
                                How am i supposed to unblock my hdfc bank account.
                                Aug 14, 2021
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                May 15, 2020
                                HDFC Bank Customer Care's response                                 Dear Customer,

                                As per our records, your account number ending with 842 has been already activated. You may operate your account without hassle.

                                -Zubin
                                HDFC Bank Customer Assistance
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                                  P
                                  pranav123456789
                                  May 12, 2020
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                                  Dear Sir/Madam,

                                  I had purchased an apple product on 30th of December 2019 using HDFC Debit Card.
                                  As per the scheme I was supposed to get the cashback within 120 days of purchase worth Rs. 5000/-
                                  It’s almost been more than 150 days kindly address the issue as soon as possible.

                                  Regards,
                                  Anurag Gunjal
                                  +91-[protected]
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                                    V
                                    vikastrivedi1990
                                    May 12, 2020
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                                    Hello Team,

                                    i did not recieved cashback of 10% after 90 days also which is done in reliance jewels and having ongoing offer for same in november.

                                    Please help me with it

                                    Thanks
                                    Vikas Trivedi
                                    [protected]
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                                      H
                                      Hirav Sonani
                                      May 11, 2020
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                                      My main concern is I bought iPhone 11, on credit card with sceme of 6000 cash back, I dint received any cash back which was said to me in 120 days, you will get an EMI of 5650 but still you guys deducted 11650, I am really very disappointed by your service, I use to think you are the one with standards very first Time I used your service
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