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HDFC Bank Complaints & Reviews

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Updated: Aug 21, 2026
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HDFC Bank reviews & complaints page 429

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L
Lazy Lump
from Delhi, Delhi
Jun 16, 2020
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Address: Mumbai

I purchased one iphone 11 pro from idestiny, bhubaneswar on 25th january 2020.
I still have not received the cashback of 6k. It is written in the bill that it would be credited within 120 days from the last billing cycle, which is this month. Still no cashback.

Please review and credit the cashback.
HDFC Bank customer support has been notified about the posted complaint.
When shall I expect the cashback?
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    KKBhanat
    Jun 16, 2020
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    I have bought iphone11 with hdfc bank credit card on 01/01/2020 in mapple store, ghatkoper, mumbai. As mentioned by hdfc bank (To receive cashback of 6000 within 120 days from the transnational month end) i haven’t received my cashback till now, it is more than 120 days. Hope this issue gets resolved and cashback will be credited as soon as possible.
    HDFC Bank customer support has been notified about the posted complaint.
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      S
      Shanu Syed
      from Hyderabad, Telangana
      Jun 16, 2020
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      Why this is happend to me i want to know what r the charges
      HDFC Bank customer support has been notified about the posted complaint.
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        K
        Karthik Srikanta
        Jun 16, 2020
        Resolved
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        Hi,
        My crn with hdfc is[protected] as an salary account. I need to know information about the charges of 613 rupees which are on hold under mirevenue hold through gefu. What is that charges. Your customer service is not accurate about that. So please provide the necessary information about the deduction charges.
        Thanking you
        Karthik s.
        Aug 9, 2021
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Dear Customer,

        We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

        -Anay
        HDFC Bank Customer Assistance
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          R
          Jun 16, 2020
          Resolved
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          Resolved

          Address: Kamala Mills

          Hdfc bank has hold so mi revenue hold through gefu. My cus i'd is 68432750. Today i saw they must have done many times in past
          Aug 9, 2021
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Dear Customer,

          We have checked our records and confirm that currently there is no amount on hold in your account.

          Please feel free to write to us using below URL further assistance https://bit.ly/2zGPMRa Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

          -Nadia
          HDFC Bank Customer Assistance
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            Pooja Talreja
            Jun 16, 2020
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            I am pooja talreja having account in hdfc bank as my account is shown in minus as i apply for moratrium then why my account is in minus i want all clear the minus amount as soon as possible from the bank
            HDFC Bank customer support has been notified about the posted complaint.
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              S
              Sravanthi Ch
              Jun 16, 2020
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              I got a message stating rs.199 deducted without otp, how could u deduct without otp.. Below is the sms received

              Alert:rs.199.00 spent via credit card xx5598 at amazon1258399 on[protected]:23:47:09 without pin/otp. Not you? Call [protected].
              HDFC Bank customer support has been notified about the posted complaint.
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                J
                Joshishivam
                Jun 15, 2020
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                Sir,
                Maine bike ke liye hdfc bank se lone
                Liye tha. Maine uske liye lone account ke liye request apply ki thi jo ki approve ho gai thi but kuch din baad bank se massege aaya ki apke form mai signature different hai, lockdown hone ke karan meri salary nhi mil pai isliye account mai paise nhi aa paye or isi vajah se account mai paise nhi dal paye.
                Par tab bhi vo cheque ko account mai dal diya gaya jabki mujhe signature ka massege bhi aaya tha and lockdown bhi tha
                Or iski ek complement maine twitter pe bhi ki thi uska reply bhi aaya tha but paise return nhi ho paya. Abhi tak
                And abhi fir se mere account se charge deduct kr liya gaya
                Sir yesa kyu kiya jaa raha hai
                Kya maine galti ki kya hdfc se lone leke
                Yesi conditions mai bhi yesa kiya jaa raha hai

                Kripya kuch help kijiye
                HDFC Bank customer support has been notified about the posted complaint.
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                  A
                  akkukannu
                  Jun 15, 2020
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                  Dear Sir

                  I have purchased iphone XR on 31st Jan 2020 from Jio digital Store, Panipat and there is a cash back of 5000 on that time and it has been more than 130 days but I still didn't received my hdfc cashback and also there is no customer support to talk to when I try to contact them.
                  Jun 16, 2020
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Jun 15, 2020
                  Updated by akkukannu
                  Pl do needful for this as soon as possible
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                    S
                    sibuuu
                    Jun 15, 2020
                    Resolved
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                    Resolved

                    Dear HDFC Support Team,

                    I have purchased Apple iPhone 11 Max on 01.01.2020, and for the same I was supposed to get cash back of 6K INR from HDFC within 120 days of purchase.

                    However it’s almost 6 months, I am yet to receive any cash back from HDFC. Kindly process the cash back at the earliest.

                    Regards,
                    Shiva.
                    Jun 16, 2020
                    Complaint marked as Resolved 
                    Resolved.
                    HDFC Bank customer support has been notified about the posted complaint.
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                      S
                      sibuuu
                      Jun 15, 2020
                      Resolved
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                      Resolved

                      Dear support team,

                      I have purchased apple iphone 11 max on 01.01.2020, and for the same i was supposed to get cash back of 6k inr from hdfc within 120 days of purchase.

                      However it’s almost 6 months, i am yet to receive any cash back from hdfc. Kindly process the cash back at the earliest.

                      Regards,
                      Shiva.
                      Jun 16, 2020
                      Complaint marked as Resolved 
                      Resolved
                      HDFC Bank customer support has been notified about the posted complaint.
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                        B
                        bader unnisa
                        from Hyderabad, Telangana
                        Jun 15, 2020
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                        Address: 17-6-50/2 DABEERPURA

                        Name : baderunnisa
                        Reg mob no : [protected]
                        Acc last 4 digits : 7877
                        HDFC Bank customer support has been notified about the posted complaint.
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                          Raj Selarka
                          Jun 15, 2020
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                          I had purchased an iphone on 2nd february ‘20 from an authorised seller, using hdfc credit card due to their scheme of - ₹5k flat cashback. It has been more than 120 days now; however, i haven’t received my cashback.
                          HDFC Bank customer support has been notified about the posted complaint.
                          No action yet. Totally disappointing. Please get in touch asap.
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                            A
                            akkukannu
                            Jun 15, 2020
                            Resolved
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                            I have bought my iphone XR with hdfc bank credit card on 30/01/2020 in jio digital store Panipat . As mentioned by hdfc bank (To receive cashback of 5000 within 120 days from the transactional month end) i haven’t received my cashback till now, it is more than 120 days. I have asked in apptronix, they said to check with bank. Hope this issue gets resolved and cashback will be credited as soon as possible.
                            Jun 16, 2020
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
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                              A
                              avinashrai190
                              Jun 15, 2020
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                              Address: 488 Gali No 1 Basai Enclave Gurgaon, haryana

                              Getting below error while breaking the fixed deposit:

                              We are unable to liquidate your fixed deposit since the source account from which your fd was originally booked is closed/blocked. Please visit your hdfc bank branch for liquidating the fixed deposit.
                              HDFC Bank customer support has been notified about the posted complaint.
                              Dear Customer,

                              We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                              -Anay
                              HDFC Bank Customer Assistance
                              Can you please share your contact details so that I can call you.

                              Also, due to covid I can not visit Branch to liquidate the fixed deposite.
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                                M
                                meghnagupta28
                                Jun 15, 2020
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                                I have purchased my iphone 11 on 27 september 2019 from delhi, netaji subhash palace.
                                I had made payment from my hdfc debit card but still have not yet received any cashback for my phone.
                                I was told that it will be credited in 120 days of purchase but still i have not yet received anything.
                                Product serial : [protected]
                                Please clarify the thing or do i need to provide any other information?
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  Miqdad Km
                                  Jun 15, 2020
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                                  Hi Team,

                                  As per the subject, my account ([protected]) has been debited twice as ACH debit charges even though I have applied for moratorium extension. Hence request you to reverse the ACH debit charges of 590*2 = 1, 180.

                                  Its been so dissaponting as you have not kept a track on my moratorium extension and made me to raise a complaint. Seeking swift resolution.
                                  HDFC Bank customer support has been notified about the posted complaint.
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                                    H
                                    Heena Amrhin
                                    Jun 15, 2020
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                                    Resolved

                                    I had bought an iphone 11 in corona using the hdfc offer on march 1 2020. It’s been more than 90 days and i still have not received the cash back
                                    Please resolve this asap
                                    Jun 15, 2020
                                    Complaint marked as Resolved 
                                    It was resolved within 3 hours. Great response! :)
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Also the store name is croma. Autocorrect xD
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                                      A
                                      AnuSri9
                                      Jun 15, 2020
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                                      Date of Incident:[protected]
                                      Full Description of HDFC BANK CREDIT CARD Dispute:
                                      FIR Number:254/CCPS/CYB/2020
                                      Brief facts of the case are that, on 22.02.2020 at 1700 hours received a complaint from Srikanth A
                                      R/o Kondapur, In which he stated that, he got a call from [protected] on[protected] informing that
                                      there is an job offer available in Vizag with pakage of 5 Lacs PA. And, asked the complainant to register
                                      online from their job portal “CAREERWORK.ONLINE” for Rs. 10 as registration fee. He paid the amount from HDFC BANK CREDIT CARD
                                      through job portal which has went to PayTM page, which shown as transaction failed. So, they asked him the
                                      failed transaction OTP of which he provided and they have spent for 2 OTPs Rs. 15289/-, 15000/- Transaction
                                      done to Mobikwik. 2nd OTP Rs. 15000 Transaction done to Mobikwik. they again asked him to provide OTP to
                                      refund the amount he have provided 1st Rs. 15000 & 2nd Rs. 15000 Transaction done Mobikwik .The call has
                                      been transferred to another person who has informed him that there was issue with the portal so your
                                      amount got deducted. He told that he will help in refunding the total amount of Rs. 60000 and when he has
                                      asked him for his bank mail id. He provided, they has informed him that to provide the OTP which he denied
                                      to inform. He got message with OTP at 05:34 PM for Rs.52, 500 at gifztcardsindiainPayU which he not
                                      provided which got declined. On that he realized that it is fraud they were cheaed by him in the name job
                                      total amount lost of Rs 60289/- and requested for taking legal action against the unknown accused person.
                                      Hence the FIR.
                                      Received on[protected] at 1700 hours:

                                      I have send numerous mails in relation with disputed credit card to cc.[protected]@hdfcbank.com & [protected]@hdfcbank.com for enquiry for my disputed credit card. No response from bank officials since the dispute has been submitted to bank on[protected]. Without stating the investigation status the mails are being sent to pay disputed amount of Rs.60k. Need investigation report how long did it go? I have submitted FIR copy & disputed form to HDFC Bank over several mails.

                                      I require the Disputed amount been paid by bank and I don't require any payment related mails for disputed amount further.
                                      HDFC Bank customer support has been notified about the posted complaint.
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                                        S
                                        Shovit Sharma
                                        Jun 15, 2020
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                                        Address: Time square building Hdfc bank vidhadhar nagar Jaipur

                                        Dear team

                                        Please help and other complne id give me my query this my account hdfc bank and account debit 590*7=4130 and narration ach debit return charges i apply moratorium covid 19 and my emi bounce and this 3rd class bank debit my account 4130 really this bank rabbish and i send mail and call but don't respond this bank plz help and refund this amount
                                        HDFC Bank customer support has been notified about the posted complaint.
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