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Updated: Aug 21, 2026
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S
Sunny Gayen
Jun 12, 2020
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It's been 142 days i have not received any cashback from from hdfc after purchasing new iphone 11 from apple store from my hdfc debit card. I couldn't reach the customer support as the option are limited.
HDFC Bank customer support has been notified about the posted complaint.
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    Seshu Babu Kavuru
    Jun 11, 2020
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    Address: Hyderabad

    I have purchased jewelry in reliance jewels on 8th december 2019 and there is an offer with hdfc credit card/debit card -
    I have done a transaction of rs 25000 each using my credit card and debit card and should get a cashback of rs. 2500 for credit card and 2500 reward points for debit card within 90 days.
    It's been 180 days since then, still, i didn't receive a cashback

    T&c-max cashback up to 2500 per card.

    Resolution - i am expecting my cashback as i have already completed 90 days.

    I have been trying to contact customer care from the last 3 months but couldn't.
    HDFC Bank customer support has been notified about the posted complaint.
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      R
      Rohitkumawat21
      Jun 11, 2020
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      My account number - [protected]
      I had opened savings account in hdfc aburoad (Rajasthan) 307026!

      I am not satisfied with the kind of staff they have in hdfc bank aburoad ;zero staff behaviour, they don't know how to talk to their customers and don't know how to respond!

      My complain (1) - i told them to give me visa platinum card and they forcefully gave me rupay card!

      After few days they gave me visa card saying your rupay debit card amount will be reversed back in 10-12 days but till today it didn't!

      2nd complain - i did international transaction and at transaction time i was charged 2.95 % debit card charges but i have been charged again 775 rs yesterday unknowingly.

      Solve the matter and take care of hdfc aburoad staff as they are drowning the name of hdfc bank!

      Rohit kumawat
      [protected]
      Verified Support
      Jul 26, 2020
      HDFC Bank Customer Care's response       Dear Customer,

      Hope your query has been resolved. In case you still have a follow up query, please click on https://bit.ly/2Lzhyn3 to submit the complete concern and we'll assist you as soon as possible. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

      -Nadia
      HDFC Bank Customer Assistance
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        S
        sushilxyz
        Jun 11, 2020
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        Address: 263/1 BHIMGARH KHERI PART-2,, Gurgaon

        Cash back not received on purchase of apple i phone vide hdfc bank credit
        Card ending 8140 from gurgaon outlets on[protected] despite assurance to be credited in card account within 120 days

        Please look into the matter and hope to resolve the issue
        HDFC Bank customer support has been notified about the posted complaint.
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          S
          sai_
          Jun 11, 2020
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          Hello, my account my blocked in a march without reason. If i go for bank they are not at all responding. This is the worst service from hdfc.
          HDFC Bank customer support has been notified about the posted complaint.
          View replies
          Dear Customer,

          We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

          -Anay
          HDFC Bank Customer Assistance
          Reply
          sai_'s [Complaint's author] reply, Jun 11, 2020
          Till now I dint receive any call from your side
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            S
            sai sompag
            Jun 11, 2020
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            Resolved

            Address: Mumbai colaba

            Dear sir/madam,

            I sai kumar a/c - [protected] ifsc - hdfc0000085. I here to complaint you about the deduction of my 956.15rs from account balance which was kept on hold by (Gefu) on 22 may 2020. From past 15 days i m trying to call the customer service but it's useless nothing is helpfull the call couldn't connect the customer care personal. And just tell me the reason y did the (Gefu) kept my amount on hold nd now it's showing 0.00rs on hold so we're did the amount and were the proper details of this deducted amount.
            I need a reply or call from customer personal as soon as possible.
            Thank you.
            Aug 7, 2021
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Jul 26, 2020
            HDFC Bank Customer Care's response             Dear Customer,

            Hope your query has been resolved. In case you still have a follow up query, please click on https://bit.ly/2Lzhyn3 to submit the complete concern and we'll assist you as soon as possible. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

            -Nadia
            HDFC Bank Customer Assistance
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              M
              Mustoorigovardhan Reddy
              Jun 11, 2020
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              I tried transaction of 50000 but it doesn't transfer to my account or receiver account
              HDFC Bank customer support has been notified about the posted complaint.
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                S
                Saurabhdnair
                Jun 11, 2020
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                Resolved

                Address: Pune

                On 2nd jan 2020, i purchased iphone xr and aipods from montana store pune through my hdfc debit card ending with 3963, where there was a cashback offer within 90 days for hdfc account holders. Its almost 6 months i have’nt received any cashback.
                Transaction details : iphone xr : [protected] (49900)
                Air pods : [protected] (14000)
                Please get this cash back cleared.
                Regards,
                Saurabh.

                I tried calling and mailing hdfc bank customer care multiple times but no response.
                Also when i visit the bank they ask me to contact customer care.
                Jun 11, 2020
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
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                  A
                  Ajayap
                  Jun 11, 2020
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                  I have received a message from hdfc bank "alert:rs.999.00 spent via credit card at amazon1258399 on[protected]:12:32:00 without pin/otp. Not you? Call [protected].
                  I tried to call customer service but no response" i also checked my account and its showing me outstanding payment of rs.999. I want my money back as its a fraud transaction. Please help me out
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Jul 06, 2020
                  HDFC Bank Customer Care's response                   Dear Customer,

                  We have reviewed your comments expressed and request you to write to cc.[protected]@hdfcbank.com along with the transaction details and dispute form available at the below link to enable us assist you.
                  https://cutt.ly/UyXQ31b

                  -Nadia
                  HDFC Bank Customer Assistance.
                  Jul 06, 2020
                  Updated by Ajayap                   Resolved
                  View replies
                  Reaolved
                  Reply
                  Shreyas Pathak's reply, Dec 28, 2020
                  How was this resolved? Please help.
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                  1 found this helpful
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                    C
                    Chanchal Bharti
                    Jun 11, 2020
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                    It’s been 90 days of purchase iphone. But i have not received my cashback of rs 6000 on the purchase of iphone using hdfc card payment
                    HDFC Bank customer support has been notified about the posted complaint.
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                      C
                      Chanchal Bharti
                      Jun 11, 2020
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                      Address: Wz 1112 2nd floor rani bagh

                      I have not received my iphone 11 cashback
                      HDFC Bank customer support has been notified about the posted complaint.
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                        G
                        govind pathania
                        Jun 11, 2020
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                        Its been 90 days of purchased iphone 11, hdfc bank has 6000 cashback on purchase of iphone 11 but i have not received any cashback
                        HDFC Bank customer support has been notified about the posted complaint.
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                          K
                          Karthik18
                          Jun 11, 2020
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                          I purchased the iphone 11 on march 10, 2020 i haven’t received a cashback yet which was said to be credited to the card account within one month
                          HDFC Bank customer support has been notified about the posted complaint.
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                            A
                            Anshulgoel74
                            Jun 10, 2020
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                            Resolved

                            I have bought my iphone11 with hdfc bank debit card on 03/01/2020 in Panipat haryana. As mentioned by hdfc bank (To receive cashback of 6000 within 120 days from the transactional month end) i haven’t received my cashback till now, it is more than 120 days. I have asked in seller, they said to check with bank. Hope this issue gets resolved and cashback will be credited as soon as possible.
                            Jun 15, 2020
                            Complaint marked as Resolved 
                            Fff
                            HDFC Bank customer support has been notified about the posted complaint.
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                              H
                              Hardik Sabharwal
                              Jun 10, 2020
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                              Hi I have purchased an i phone 11 in january but till date my cashback is not credited . Which was to be credited within 120 days .I have been trying to call the customer care but its shutdown from last 3 months now and nowhere to reach for this complaint.

                              I have already mailed the support id but its been over a month no response is been given.
                              Kindly let me when will I receive it.

                              Thanks
                              Hardik Sabharwal
                              HDFC Bank customer support has been notified about the posted complaint.
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                                S
                                Shourya Misra
                                Jun 10, 2020
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                                Resolved

                                I had purchased an iPhone 11 on 10th February, 2020 and it’s been over 120 days of the purchase and I haven’t received ₹6000 which I was entitled to as per their scheme.
                                Jun 16, 2020
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  J
                                  Janardhan Leela
                                  Jun 10, 2020
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                                  Sir 10000 deduct (Update: inr 10, 000.00 debited from my account on 10-june-2020. Info: mctf atw 10/06/2020 from my account.
                                  I call to customer care they said you make a atm transaction of 10000rs. On 10/06/2020. At that time 10000 rs. Debited from my account and credited at the same time, but i didn't get any message of these transactions. And now they are saying that transaction have been made succesfully.
                                  How is this possible.
                                  Now 10000 rs. Have been deducted from my account as mctf atw transaction.
                                  Sir pls revert asap.
                                  HDFC Bank customer support has been notified about the posted complaint.
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                                    J
                                    jhansi janas
                                    from Delhi, Delhi
                                    Jun 10, 2020
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                                    Hi sir please help me just now I got a massage 10000 automatically debited
                                    MCTF ATW but I didn't any ATM transactions please help me
                                    HDFC Bank customer support has been notified about the posted complaint.
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                                      S
                                      Shatadru Das
                                      Jun 10, 2020
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                                      I bought my iphone11 with hdfc bank debit card on 5th january 2020. As mentioned by hdfc bank (To receive cashback of 6000 within 120 days from the transactional month end) i haven’t received my cashback till now, it is more than 120 days. Hope this issue gets resolved and cashback will be credited as soon as possible
                                      HDFC Bank customer support has been notified about the posted complaint.
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                                        S
                                        Sambath Raj
                                        Jun 10, 2020
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                                        Address: 369, Sai Sadan Bldg Main Rd, Kamaraj Nagar, Tamil Nadu 600071
                                        Website: netbanking.hdfcbank.com/netbanking

                                        Have to reset my net-banking pin. There are 2 options :

                                        1) registered number + debit card — i can't use this because i dont have the debit card.

                                        2) registered number + e-mail : now the problem is 3 digit otp comes to the registered number but the email never arrives, i dont know why is it happening. Why hdfc bank is incapable in this matter in the present modern world!
                                        HDFC Bank customer support has been notified about the posted complaint.
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