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2.9
Updated: Dec 16, 2025
Complaints 32888
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D
Dhamy
May 1, 2020
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Address: Kadayanallur main bazzar Hdfc atm

Today 1/5/2020 friday I went kadayanallur main bazaar ATM and tried to withdraw 2000 rupees from ATM and after given all the inputs its took some extra time and eventually says transaction time out but money was credited my accout
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    S
    Sk1986
    May 3, 2020
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    Address: 379 Gandhi nagar, Sakkanthi post

    Our credit card users. But our any without information debit the one assist charges rs: 2599/-. Please cancel our one assist membership and re credit our payment on immediately. Regards
    Senthilkumar
    [protected]
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      A
      [email protected]
      May 1, 2020
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      Address: ajeet Chauhan Chamba ghat solan

      Please cencil my one assist membership. that I am unable to pay Aval your this member ship any more.
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        K
        Krish Ahuja
        May 1, 2020
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        I have purchased iphone 11 on Dec 2 and as per the eligibility i should have gotten a cashback of rs6000 within 120 days. It’s been 122 days and i still have not received the cashback. The customer care is not resolving the issue since they are only taking card lost issues during lockdown. Please look into it.
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          S
          Shariq1892
          May 1, 2020
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          My name is shariq Khan, I have bought my apple ipad with hdfc bank debit card on 18/01/2020 from imagine store, select city walk mall, saket, new delhi. as mentioned by hdfc bank (To receive cashback of 3000 within 120 days of the transaction), i still haven’t received my cashback till now, it's been more than 120 days. I have asked in imagine Store, they said to check with bank.

          Hope this issue gets resolved and the cashback is credited as soon as possible as i am undergoing financial problems too due to lockdown
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          May 05, 2020
          HDFC Bank Customer Care's response           Dear Customer,

          Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

          -Anay
          HDFC Bank Customer Assistance.
          Jun 05, 2020
          Updated by Shariq1892           What should i mention in complaint reference number?
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            J
            JaishreeAgrawal
            May 1, 2020
            Resolved
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            Resolved

            Address: Hdfc bank Indore branch

            I have bought my iphone11 with hdfc bank credit card on 14/12/2019 in indore. As mentioned by hdfc bank (To receive cashback of 6000 within 120 days from the transactional month end) i haven’t received my cashback till now, it is more than 120 days. I have asked in the store, they said to check with bank. Hope this issue gets resolved and cashback will be credited as soon as possible.
            Aug 6, 2021
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            May 13, 2020
            HDFC Bank Customer Care's response             Dear Customer,

            Apologies for the inconvenience. Kindly write to grievance.[protected]@hdfcbank.com to share details of your issue & registered contact details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

            -Zubin
            HDFC Bank Customer Assistance
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              T
              Tanuj2k
              May 1, 2020
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              I purchased an iPhone 11 worth Rs. 63000 from Sheeba tel janak puri New Delhi on 31.Dec.2019 & today is 1st May 2020 I have still not received the promised cash back of Rs 6000. It has been over 120 days.

              Narration : POS 416021XXXXXX4261 SHEEBA TEL

              Ref : [protected]

              Thanks
              Tanuj
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                S
                Shree Dutta
                May 1, 2020
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                Address: Bangalore

                I have bought my iphone11 with hdfc bank debit card on 30/12/2019 in aptronix pmc bangalore. As mentioned by hdfc bank (To receive cashback of 6000 within 120 days from the transactional month end) i haven’t received my cashback till now, it is more than 120 days. I have asked in apptronix, they said to check with bank. Hope this issue gets resolved and cashback will be credited as soon as possible.
                HDFC Bank customer support has been notified about the posted complaint.
                May 04, 2020
                Updated by Shree Dutta                 Is there any update on the complaint?
                Verified Support
                May 04, 2020
                HDFC Bank Customer Care's response                 Dear Customer,

                We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                -Anay
                HDFC Bank Customer Assistance
                May 06, 2020
                Updated by Shree Dutta                 I have tried raising the complaint to HDFC bank site but there is no reference number getting generated for the same.
                That is why not able to fill up the above form. Please find the mail screenshot. And let me know.

                May 11, 2020
                Updated by Shree Dutta                 There is no update from HDFC bank or any of their customer services. We are getting calls for Credit cards and loans, but for complaints there is no service at all from the bank side. This issue is being unattended for more than a week now. Can I get any update from bank officials here asap.
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                  S
                  Shallu kaur
                  May 1, 2020
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                  Address: Vikas Puri delhi

                  I want my pf
                  Ec no S56230
                  Shallu kaur
                  Dob 17/04/1994
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                    B
                    bangareppa h
                    May 1, 2020
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                    I have personal loan in hdfc bank since jan 2020 repayment wef feb 2020 but mine ecs rejected by sponsor bank b coz of sign different but i had paid repayment through payzapp and phone pay. How to solve this problem..
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                      P
                      pritamc_sctn
                      May 1, 2020
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                      Resolved

                      mirevenue hold through gefu

                      Address: Kolkata

                      The hdfc bank has put a hold on my funds of rupees 1170.00 as mi revenue hold through gefu, account details is
                      Account number: [protected]
                      Ifsc: hdfc0000530
                      Branch: rashbehari avenue
                      Account type: salary account
                      The customer service is not able to give any info on this.
                      First of all it's hard to reach customer service because it takes a a lot of time and the ivr options are very difficult and tricky...
                      +1 photos
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                      88 other people found this review helpful
                      88 found this helpful
                      20 Comments
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                      N
                      nisargtrivedi
                      May 1, 2020
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                      I purchased hp laptop from vijay sales maninagar branch, ahmedabad on 22.01.2020. At the time of purchase we have been told that there is the scheme of 10% cashback on hdfc credit cards and i also received the sms for the same advertisement. Cashback was supposed to be received within 90 days. But now its been almost 4 months i. E. 120 days and still i haven’t received the cashback of 10% on my purchased amount.
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      May 08, 2020
                      HDFC Bank Customer Care's response                       Dear Customer,

                      We wish to inform that the cashback for eligible transaction will be credited within days after the completion of the prescribed protocols to curb the spread of COVID19.

                      -Nadia
                      HDFC Bank Customer Assistance
                      Jun 10, 2020
                      Updated by nisargtrivedi                       I purchased hp laptop from vijay sales maninagar branch, ahmedabad on 22.01.2020. At the time of purchase we have been told that there is the scheme of 10% cashback on hdfc credit cards and i also received the sms for the same advertisement. Cashback was supposed to be received within 90 days. But now its been almost 4 months i. E. 120 days and still i haven’t received the cashback of 10% on my purchased amount.
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                        A
                        Akshay1905
                        May 1, 2020
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                        Resolved

                        I bought my iphone11 with hdfc bank credit card on 25/12/2019 from Shreeji Fones, Thane. As per the hdfc bank cashback policy, cashback should be received within 120 days. but i haven’t received my cashback till now, it is more than 120 days. Please help me with this issue.
                        +1 photos
                        May 7, 2020
                        Complaint marked as Resolved 
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                          S
                          Sunil Wable
                          from Daman, Daman and Diu
                          May 1, 2020
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                          Address: Nasik

                          Since last three month HDFC is charging various unknown charges every month.
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                            S
                            shahr57
                            from Ahmedabad, Gujarat
                            May 1, 2020
                            Resolved
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                            Resolved

                            Address: ahmedabad

                            I have bought my iphone11 with hdfc bank credit card on 13/12/2019 at ahmedabad. As mentioned by hdfc bank (To receive cashback of 6000 within 120 days from the transactional month-end) i haven’t received my cashback till now, it is more than 120 days. I have asked in my store too, they said to check with bank. Hope this issue gets resolved and cashback will be credited as soon as possible.
                            +1 photos
                            Aug 6, 2021
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            May 04, 2020
                            HDFC Bank Customer Care's response                             Dear Customer,

                            Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                            -Anay
                            HDFC Bank Customer Assistance
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                              K
                              Kalyan chowdary chava
                              May 1, 2020
                              Resolved
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                              Resolved

                              I have bought my iphone11 with hdfc bank debit card on 19th dec 2019 in eham digital, trivandrum. As mentioned by hdfc bank (To receive cashback of 6000 within 120 days from the transactional month end) i haven’t received my cashback till now, it is more than 120 days. I have asked in store, they said to check with bank. Hope this issue gets resolved and cashback will be credited as soon as possible.
                              +1 photos
                              May 7, 2020
                              Complaint marked as Resolved 
                              HDFC Team just added the cashback
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              May 05, 2020
                              HDFC Bank Customer Care's response                               Dear Customer,

                              We understand that you have also raised your concerns at HDFC Bank Support Vide reference Number[protected] and you will receive a response from them to your e-mail ID. Due to the prescribed protocols to curb the spread of COVID19, we are operating with limited staff. Under the circumstances, there may be a delay in our response. Please bear with us. In case of any urgent queries or requests you may also use our NetBanking and Mobile Banking services.

                              -Nadia
                              HDFC Bank Customer Assistance
                              May 06, 2020
                              Updated by Kalyan chowdary chava                               Thanks Nadia, will wait for the reply
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                                S
                                Shubhronil
                                May 1, 2020
                                Resolved
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                                Resolved

                                I have bought my iphone xr with hdfc bank debit card on 22/12/2019 from imagine (Systematic media) kolkata. As mentioned by hdfc bank (To receive cashback of 5000 within 120 days from the transactional month end) i haven’t received my cashback till now, it is more than 120 days. I tried to contact with the bank but no response was given as they just put the call on hold when i called.
                                +1 photos
                                Aug 7, 2021
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                May 05, 2020
                                HDFC Bank Customer Care's response                                 Dear Customer,

                                Due to the prevailing COVID19 Pandemic situation, you may experience a delay in receiving your eligible cashback.

                                Rest assured, for eligible transactions, cashback disbursements will be done within 30 days post the situation normalizes.

                                We request your patience and support during these testing circumstances.

                                Please feel free to write to us using the following URL further assistance http://bit.ly/2leGTHn. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                                -Nadia
                                HDFC Bank Customer Assistance
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                                  A
                                  Adhil Salman
                                  May 1, 2020
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                                  Address: HDFC BANK

                                  Sir
                                  I have bought iphone xr and eligible for a cash back of rs 5000, which will be credited to my account between 120 days
                                  The given period is over and i didn’t get any cash back till now
                                  Iam very much disappointed by this action by the bank ..
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                                    N
                                    Niraj Sahani
                                    May 1, 2020
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                                    I purchased an iphone 11 on 29/11/2019 from croma store (Mumbai - phoenix mills). As per the offer i was supposed to get a cash back of inr 6000 within 120 days. Now it’s more than 120 days (I. E 155 days to be precise which is more than a month delay) and i still haven’t got the cash back. I tried to get in touch with the customer services but again no luck. I've attached the invoice copy for the same for more details. Hope this issue gets resolved soon and i receive my cash back.
                                    +1 photos
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    May 10, 2020
                                    HDFC Bank Customer Care's response                                     Dear Customer,

                                    We are fully sensitized to your feedback and assure you that same has been shared with the concerned as appropriate. Click on https://bit.ly/2Lzhyn3 to enable us to review and assist you accordingly.Please mention reference number TT[protected] along with the requested details for us to help you with the solution

                                    -Nadia
                                    HDFC Bank Customer Assistance
                                    HDFC Bank Customer Assistance.
                                    May 14, 2020
                                    Updated by Niraj Sahani                                     Hi
                                    I can't generate a reference number as there is no option from the dropdown tab which is relevant to my complain. kindly advice on the same. I've attached a screenshot for more clarification.

                                    View replies
                                    Hi
                                    I can't generate a reference number as there is no option from the dropdown tab which is relevant to my complain. kindly advice on the same.
                                    Reply
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                                      M
                                      Manibh Prakash
                                      May 1, 2020
                                      Resolved
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                                      Resolved

                                      Dear maám/sir,
                                      I was told by your representatives that there will be no annual charge for your card and they have taken numerous documents at the time of making this credit card. Also when i talked to your customer care executives regarding this and further cancellation of the card, then she told me to deposit only the minimum amount of 420/- and said that this will be returned later. But nothing was done.
                                      This is not expected by a reputed bank like you. Please note that all these events create a very bad impression in my mind and will refrain in future to be associated with your system of banking any way if it happens like this. Please revert my charges or cancel my card.
                                      With regards-
                                      Manibh prakash
                                      Aug 8, 2021
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      May 05, 2020
                                      HDFC Bank Customer Care's response                                       Dear Customer,

                                      We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the last four digits of your Credit Card No., registered mobile number & email ID for us to help you with the solution.

                                      -Anay
                                      HDFC Bank Customer Assistance
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