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2.9
Updated: Aug 21, 2026
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N
NarinderSinghSahdev
May 29, 2020
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Have been offered life time free hdfc credit card with number 485498xxxxxx7934 with conditions that i have to make 4 transactions of minimum 500/- each every month for three consecutive months.
I did all the required transaction but still bank charged me 2500/- annual fee and 450/- igst towards annual fee.
I requested the bank for reversal of these charges and received a mail from bank stating that reversal of charges has been approved and will be credited to card account shortly, but still nothing has been credited even after 20 days of email.
Reference number [protected] was provided by bank in this regard.

Please look into the matter and try to solve the issue at earliest
HDFC Bank customer support has been notified about the posted complaint.
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    S
    sushilxyz
    May 29, 2020
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    Address: 263/1 BHIMGARH KHERI PART-2,, Gurgaon

    Cash back rs 6000/- not received on purchase of i phone on[protected] vide credit card ending 8140 from gurgaon
    HDFC Bank customer support has been notified about the posted complaint.
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      B
      Bora Karunakar
      May 29, 2020
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      Address: Bangalore

      The hdfc bank has put a hold on my funds of rupees 2876.67 as mi revenue hold through gefu,
      Hdfc account :[protected]
      Ifsc code: hdfc0009100
      Vip road, visakhapatnam
      The customer service is not able to give any info on this.
      First of all it's hard to reach customer service because it takes a a lot of time and the ivr options are very difficult and tricky to navigate, after all the effort the customer service is not helpful
      HDFC Bank customer support has been notified about the posted complaint.
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        O
        Oindrila Dey
        May 29, 2020
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        My current account is showing a negative balance as held by the bank through mirevenue hold through gefu.

        Difficult to reach customer care service.

        What is this negative balance about.
        What to do about it.
        HDFC Bank customer support has been notified about the posted complaint.
        View replies
        same issue. please reach out if you make any headway
        Reply
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          R
          Raja2020
          May 29, 2020
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          Address: 15/31 TIRUVANNAMALAI

          Iam raja d worked as a hdfc employee id:124845, iam resigned my job last year may-2018, did not recieved my releaving letter kindly provide my releaving letter as soon as possible copy to below my mail id raja. [protected]@gmail.com
          HDFC Bank customer support has been notified about the posted complaint.
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            A
            Adit2612
            May 29, 2020
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            I have bought my iphone11 with hdfc bank debit card on 09/02/2020 from aggarwal telecom, delhi. As mentioned by hdfc bank (To receive cashback of 6000 within 120 days from the transactional month end) i haven’t received my cashback till now, as it is almost 120 days and i am paying my emis timely as well so i have asked the retailer, they said to check with bank. Hope this issue gets resolved and cashback will be credited as soon as possible
            HDFC Bank customer support has been notified about the posted complaint.
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              D
              Debojit Rocker
              from Mumbai, Maharashtra
              May 29, 2020
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              Hi, i order a product from aliexpress but due to some reason the order was cancelled. Which in turn aliexpress processed the refund.. But till now i have received the amount.
              Please clear the refund and credit the amount
              HDFC Bank customer support has been notified about the posted complaint.
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                A
                anshulasap
                May 29, 2020
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                Address: 537/1, Ranipur, Sudama Nagar, Post- Garha, Jabalpur

                The hdfc bank has put a hold on my funds of rupees Rs.29 as mi revenue hold through gefu, account details is
                Acount Holder Name : Anshul Patel
                Account number: [protected]
                Ifsc: HDFC0009413
                Branch: MANAYATA TECH PARK EMBASSY BLOCK
                Account type: salary account
                The customer service is not able to give any info on this.
                First of all it's hard to reach customer service because it takes a a lot of time and the ivr options are very difficult and tricky to navigate, after all the effort the customer service is not helpful.
                HDFC Bank customer support has been notified about the posted complaint.
                View replies
                Hi Anshul,

                I've the same issue!!
                My current account is showing a negative balance of 29rs as held by the bank through MiREVENUE HOLD THROUGH GEFU.

                Difficult to reach Customer care service.

                What is this negative balance about.
                What to do about it

                Did you get any solution?
                Reply
                anshulasap's [Complaint's author] reply, May 30, 2020
                Hi Oindrila,
                I am yet to receive any reply from the bank, also am unable to reach the customer care support executive due to current ongoing covid19 situation.
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                  A
                  Amit Sawarkar
                  May 29, 2020
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                  Dear team,
                  My balance is showing wrong. Actually my money has been hold by you 259.88 by mistake. So please unhold my money fast so i can withdraw my money. This is a humble request to you. My balance is showing 1440.23 ruppes why? Please help me fast regarding that i am requesting you.
                  HDFC Bank customer support has been notified about the posted complaint.
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                    U
                    Udaisidhu
                    May 29, 2020
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                    I have brought 2 iphone 11s on my debit card. One on 5 jan and one on 11 jan. Since then it has been more than 120 days
                    And i haven't received a cashback on them.
                    Hdfc bank promised a cashback of 6000/- on each of them.
                    HDFC Bank customer support has been notified about the posted complaint.
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                      N
                      nitin rungta
                      May 29, 2020
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                      I want to complain about my demat rm. From preet vihar branch, new delhi.

                      His name is krishna. He is the least interested person in the world. Passes fake news to me and i have already complained to the branch directly in few occassions.
                      In numerous occasions when i have contacted him. He has tried to pass me fake news and has given me stupid excuses.

                      Lately he has started spamming in whatsapp. Even when i have asked him to stop. Since 2 years he has never made one call or anything or inquired about my investment health.

                      I want a disciplinary action taken against him.

                      I want to close my demat account and transfer all shares to zerodha, as a 'closure cum transfer'.
                      HDFC Bank customer support has been notified about the posted complaint.
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                        G
                        grana601
                        from Gurugram, Haryana
                        May 29, 2020
                        Resolved
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                        Resolved

                        I have applied in hdfc for home loan. On the time of applying executive told me loan will approve with in 7 days. But after applying and paying processing fee there is no proper response from hdfc. I don't know what is going on. Hdfc credit team told me they will call me with in 2 days but today is 6th day there is no call. 10 june is last date of disbursement to builder after that builder will charge me interest. Every time when I called they told me they will call tomorrow. But there is no call from their side. Hdfc customer support is very bad. I do not think my loan will approve and disburse on time. And i have to pay interest amount to builder. I do not recommend to any one to apply in hdfc if they need urgent loan. Now what can I do i don't know. Please solve my issue.

                        My loan file no. is[protected]
                        Mobile no. [protected]
                        Aug 13, 2021
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        May 30, 2020
                        Updated by grana601                         What is this. How this complain matk as resolved. There is no call from hdfc. Then how this is mark as resolved. My issue is not resolve yet amd this complain is mark as resolved. I will raise issue again
                        Verified Support
                        Jun 01, 2020
                        HDFC Bank Customer Care's response                         Dear Customer,

                        We wish to inform you that, HDFC Bank Ltd. and HDFC Ltd. are two different entities. From the contents of your e-mail, we understand that your query/ concerns pertain to home loan applied/availed with HDFC LTD. and not HDFC Bank Ltd.

                        Hence, we have in good faith forwarded your query/concerns to HDFC Ltd. authorities for further course of action.

                        You are henceforth requested to be in touch with HDFC LTD. for resolution of your query/complaint through (URL / Link - https://bit.ly/2kE5Efw) for any Queries / Feedback / Complaints pertaining to HDFC LTD.

                        -Anay
                        HDFC Bank Customer Assistance
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                          S
                          Shådąn Çhaudhary
                          May 29, 2020
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                          Address: Meerut

                          I have bought my iphone11 with hdfc bank credit card on 09/01/2020 in i delta meerut as mentioned by hdfc bank (To receive cashback of 6000 within 120 days from the transactional month end) i haven’t received my cashback till now, it is more than 120 days. I have asked in i delta meerut they said to check with bank. Hope this issue gets resolved and cashback will be credited as soon as possible.
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          May 29, 2020
                          HDFC Bank Customer Care's response                           Dear Customer,

                          Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                          -Anay
                          HDFC Bank Customer Assistance
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                            D
                            Debjyotixx
                            May 29, 2020
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                            Resolved

                            Hi team,
                            My name is debjyoti sarkar. On 16th may there was an unauthorised deduction of 1816.83 rs from my salary account. Which shows mi revenue hold through gefu held by hdfc on the statement. I am unaware of the reason of the deduction, and would like to know why is this amount held from my account. I tried contacting the customer service but there was no response.

                            I would be great full if you could please check this asap and let me know the exact reason.

                            Thanks
                            May 29, 2020
                            Complaint marked as Resolved 
                            Nothing is resolved actually. I need my money back.why you guys marked it resoved?
                            HDFC Bank customer support has been notified about the posted complaint.
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                              M
                              Merin George
                              May 29, 2020
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                              The hdfc bank has put a hold on my find of rupees 845 as mirevenue hold through gefu,
                              Account no. : [protected]
                              Ifsc code : hdfc0000094
                              Branch : mangalore
                              The customer service in not able to give any info on this.
                              First of all it, s hard to reach customer service becauseit takes a alot of time and the ivr option are very difficult and trickly to navigate, after all the effort the customer service is not helpful
                              HDFC Bank customer support has been notified about the posted complaint.
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                                N
                                N Kalyana Chakravarthi
                                May 28, 2020
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                                Resolved

                                Address: GUNTUR

                                Dear team,

                                Please resolve the below, which is hdfc sb- salaried account.

                                Funds on Hold
                                Account Number: [protected]
                                As on Date: 28 May 2020
                                Amount Held By
                                HDFC Bank (for MiREVENUE HOLD THROUGH GEFU): ₹3, 493.32

                                Regards
                                Nerella Kalyana Chakravarthi
                                Cell [protected]
                                Aug 10, 2021
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                May 29, 2020
                                HDFC Bank Customer Care's response                                 Dear Customer

                                Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                -Anay
                                HDFC Bank Customer Assistance
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                                  H
                                  harshitha.b.r
                                  May 28, 2020
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                                  The bank has charged me rs 826.27 for depository charges on demat account on 18th may which isn't used by me ever. Please take the needful action or let me know what needs to be done from my side. Reference number as provided by the bank.
                                  HDFC Bank customer support has been notified about the posted complaint.
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                                    R
                                    Ritulgoti
                                    May 28, 2020
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                                    I purchased iPad on 2nd feb 2020 but still I didn’t receive Cashback. Time given was 90 days
                                    HDFC Bank customer support has been notified about the posted complaint.
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                                      W
                                      win07
                                      May 28, 2020
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                                      Address: Bangalore

                                      Ever since the covid 19 lockdown I've noticed extra charges/fees levied to each transaction. For example for a transaction of Rs.110 they are charging me Rs245. This has been going on for the last 2-3 months. Because of the lockdown I'm not able to contact them.
                                      I also noticed that I'm being charged igst of around Rs 700 per month. I'm not a merchant just a retail consumer. Why am I being charged this amount. Please resolve this ASAP.
                                      HDFC Bank customer support has been notified about the posted complaint.
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                                        S
                                        Swaroop Honrao
                                        May 28, 2020
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                                        Address: Pune

                                        I have purchased iphone 11pro on 9th jan 2020 with hdfc debit card and availed 6000 cashback offer but till today that is 28 may 2020 i have not received the cashback.
                                        HDFC Bank customer support has been notified about the posted complaint.
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