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HDFC Bank Complaints & Reviews

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Updated: Aug 21, 2026
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HDFC Bank reviews & complaints page 446

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S
shalini mandal
May 26, 2020
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I have bought my iphone11 with hdfc bank debit card on 04/01/2020 in croma Janakpuri, delhi. As mentioned by hdfc bank (To receive a cashback of 6000 within 120 days from the transactional month-end) I haven’t received my cashback till now, it is more than 120 days. I hope this issue gets resolved and cashback will be credited as soon as possible. Please contact me for the details: shalini.[protected]@gmail.com
HDFC Bank customer support has been notified about the posted complaint.
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    Sri Chiller
    May 26, 2020
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    I am a HDFC bank credit card holder . The bank has auto debited Rs. 1899/- from my credit card number ending with 9498 without my concern on date:28/04/2020. I am not interested about this service and don't want this membership any more. So, please cancel the membership and refund this debited amount of Rs.1899/-

    Name :- srinivasan
    Mobile No. :- [protected]
    Credit Card Number Ending :- 9498
    HDFC Bank customer support has been notified about the posted complaint.
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      kushal2507
      May 26, 2020
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      Hi
      I have purchased iPhone on 13 January 2020 and eligible for Cashback of Rs 6000
      It was clearly mentioned on receipt that 6000 will be credit within 120 days.

      It has been more than 120 and not Cashback came

      Please check what is the issue
      I tried to call on customer care but no response.

      I am attaching the receipt where it is mentioned that cask ack will be credited within 120 days.

      Please help on this issue
      Jun 22, 2020
      Complaint marked as Resolved 
      I got the Cashback after few days
      HDFC Bank customer support has been notified about the posted complaint.
      Jun 12, 2020
      Updated by kushal2507
      Hi
      Any update about the complaint status didn’t receive the cash back yet
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        X
        xy.zaid
        May 26, 2020
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        Why I have been charged in below transactions without my notice. Could you please let me know at the earliest.

        1. Dc intl pos txn markup+st[protected] charged 467.33
        2. Dc intl pos txn markup+st[protected] charged 6.25

        Regards,
        Mohammed Zaid
        HDFC Bank customer support has been notified about the posted complaint.
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          PriyankaPranay
          May 26, 2020
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          I have purchased iphone 11 on 28'th dec 2019 through my hdfc debit card and still not received cashback. It was supposed to be credited within 120 days.
          HDFC Bank customer support has been notified about the posted complaint.
          Can I please request to look into this and resolve this issue as soon as possible.
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            M
            Mehzabin Bharucha
            from Mumbai, Maharashtra
            May 26, 2020
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            Hi,
            I had received refund from aliexpress.
            They have provided with arn nos too stating refund is completed by i have not received the credit in my account.
            For 16 orders refund is completed but not received any amount.
            I have arn nos for 14 refunds. For 2 refunds aliexpress told me that bank has not issued.
            Bank has no way to contact them for these refunds.
            What should i do pls help me.
            HDFC Bank customer support has been notified about the posted complaint.
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              Y
              yjadhav28
              May 26, 2020
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              Address: pune

              Hi,

              I have bought my iphone11 with hdfc bank debit card on 08/12/2019 in unicorn aundh pune. As mentioned by hdfc bank (To receive cashback of 7000 within 120 days from the transactional month end) i haven’t received my cashback till now, it is more than 120 days. Hope this issue gets resolved and cashback will be credited as soon as possible.

              Thank you
              Aug 12, 2021
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              May 29, 2020
              HDFC Bank Customer Care's response
              Dear Customer,

              Due to the prevailing COVID19 Pandemic situation, customers may experience a delay in receiving eligible cashback.

              Rest assured, for eligible transactions, cashback disbursements will be done within 30 days post the situation normalizes.

              We request your patience and support during these testing circumstances.

              -Nadia
              HDFC Bank Customer Assistance
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                R
                Rencycr
                May 26, 2020
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                I am rency chirakadavil rajan account holders of hdfc bank, in my account the balance shows as minus -4256 rupees. My account they hold mirevenue hold gfu rupees 7247 and balance amount 2990.48 rupees and the total balance showed minus 4256.in moratorium period they hold my existing balance so please rectify the problem asap. (Photo attached)
                HDFC Bank customer support has been notified about the posted complaint.
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                  pooja gundewar
                  May 26, 2020
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                  Address: Pune
                  Website: Hdfc

                  Hello, i wanted to know why my account has been holding amount of 1081.73 rupees as as mirevenue hold through gefu. What kind of charges are these. I am using hdfc just because of its good service and now this happened to me. I want you guys to take look at my account once because i want my money back into my account asap. Else i have to take legal action against you.
                  My account details,

                  Account number[protected]
                  Branch - pimple nilakh, pune
                  Ifsc - hdfc0003982
                  HDFC Bank customer support has been notified about the posted complaint.
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                    S
                    sam_ailani
                    May 26, 2020
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                    I purchased an iphone through reliance digital and there was an offer of cashback worth 6000 on hdfc card payment via emi mode. At that point of time the billing person said it usually gets credited within 120 business days. It’s more than 120 days and i have not yet received any cashback.
                    HDFC Bank customer support has been notified about the posted complaint.
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                      Sambhav Singh
                      May 26, 2020
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                      Address: WZ-10, Bal Udhyan Road Uttam Nagar New Delhi 110059

                      Hi team, i am sambhav i have a bike loan account with hdfc which end on 5/8/2019 but till date i have not received the noc for my loan account. Request you to please help me.
                      HDFC Bank customer support has been notified about the posted complaint.
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                        KG Gulani
                        May 26, 2020
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                        Address: Indore, MP

                        I have bought my iphone11 with hdfc bank debit card on 22/01/2020 from aplle inspire store in indore. As mentioned by hdfc bank (To receive cashback of 6000 within 120 days) i haven’t received my cashback till now, it is more than 120 days. I have asked in local store, they said to check with bank. Hope this issue gets resolved and cashback will be credited as soon as possible.
                        HDFC Bank customer support has been notified about the posted complaint.
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                          debaditya84
                          May 26, 2020
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                          I had purchased iphone 11 pro from istudio gurgaon on 19/01/2020. As per the charge slip i was supposed to given a cashback of rs 7000 as part of the ongoing offer (Within 120 days from the last date of the transaction month). It has been more than 120 days and i am yet to receive the said cashack.

                          Transaction id : [protected]
                          Attached image of the charge slip
                          Aug 13, 2021
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          May 26, 2020
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                          -Anay
                          HDFC Bank Customer Assistance
                          I am unable to view the reference no provided by HDFC CC
                          Have filled up the link provided by HDFC customer care with all the relevant details and still not response till date. Cashback still not given.
                          cashback credited. plz remove attached photos and other details
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                            R
                            raman2727
                            from Jaitaran, Rajasthan
                            May 26, 2020
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                            Address: jaipur

                            Hdfc says they will credit our cashback once lockdown is over.
                            If thats so then why are you promoting your scam again to customers..?
                            Buy from hdfc creditcard and get cashback..? If we make our credit card payment late for 2 or 4 dyas then they will add hefty amount on that but they will give our cashback after 150 or 200 days and that's ok.!!!
                            I made purchase on 10/01/2020 and that time you didnt tell us if this day comes then bank will decide to make credit of our cashback to our cards.
                            If we knew about your this scam then we'd never ever buy from # hdfc card!!!
                            If you guys say that cashback will be credited after lockdown then brace yourself for flow of consumer court cases and drowning reputation of hdfc.
                            I'll make sure that you guys pay me for each and every day you make delay of my cashback... Even if i have you to drag you guys to high court or consumer court.
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            May 27, 2020
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            Due to the prevailing COVID19 Pandemic situation, customers may experience a delay in receiving eligible cashback. We appreciate your patience in the interim. For further clarification please share the chargeslip of the transaction.

                            -Zubin
                            HDFC Customer Assistance
                            May 29, 2020
                            Updated by raman2727
                            I have already shared my charge slip but there's no reply from your end
                            I have already shared my charged slip but there's no response from your end
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                              L
                              Lara.0330
                              May 25, 2020
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                              Address: Everest world complex, Kolshet road

                              I want to pay my remaining car loan amount and want to close the car loan as I have to go outside India in next 15 days.

                              I want to give my car to my dad and want to transfer it to his name but I cant do that until car loan is closed. HDFC loan account site does not show allow to pay the remaining amount and does not allow to close the loan nor it shows loan transfer procedure or online transfer facility.

                              I am trying to contact HDFC since 3-May-2020 (fb chat reference no. HBL[protected]; email complaint logged number - FB[protected]) but I get response that somebody will reply within 7 days but there is no response or call back. Please contact me. My loan account number is 5382003.

                              Regards,
                              Chand
                              HDFC Bank customer support has been notified about the posted complaint.
                              May 25, 2020
                              Updated by Lara.0330
                              I would not prefer to visit the bank considering that few employees who are coming Covid positive are bank employees as exposure is more in bank and I want to keep myself safe as I have to do essential international travel soon.
                              This is not the way banks should work during Covid-2019. Where world is moving digital and all companies have shifted to work from home culture, I don't understand whats the challenge in keeping representatives available on calls. Employees are not even answering to calls or HDFC FB chat box messages.

                              May I know what should be done by customer in such helpless scenario ?
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                                #Samsingh
                                May 25, 2020
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                                I have bought my iphone11 with hdfc bank debit card on[protected]. As mentioned by hdfc bank (To receive cashback of 6000 within 120 days from the transactional month end) i haven’t received my cashback till now, it is more than 120 days. I have asked in apptronix, they said to check with bank. Hope this issue gets resolved and cashback will be credited as soon as possible.
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  Khatri jaya
                                  from Coimbatore, Tamil Nadu
                                  May 25, 2020
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                                  To hdfc bank,

                                  I would like to inform you that it’s more than two years since i left hdfc securities. I’m no longer associate with the company or your hdfc salary account. without my permission how can the bank convert my salary account into savings account? Even they are not intimated verbally. I get statement in mail in which account balance is nil inspite of tht i am getting messages of non - maintenance charges it's so inappropriate.

                                  Name: jaya pradeep khatri
                                  Account no. [protected]
                                  Branch : hdfc bank, kamala mills compound, lower parel

                                  I am no longer using any of your hdfc services. I do not need this account due to personal inconvenience.
                                  It is showing negative balance due to your non maintenance charges still deducting money from this account a/c no: [protected]

                                  I had visited in nearest branch many a times but they had refused my request to close account through near by branch and it's not possible for me to travel to lower parel as i live very far (Ulhasnagar) this is really inappropriate and irresponsible behavior from a reputed hdfc bank.

                                  So i request you to kindly close my hdfc salary account a/c no: [protected] and do the waive off also because it’s no longer required since i left the company and i don’t want to continue with your services.

                                  I am requesting you to please consider this mail a final, closure of hdfc salary account a/c no: [protected]
                                  Your assistance in this regard will be highly appreciated (I am requesting you to please waive off the penalty).
                                  HDFC Bank customer support has been notified about the posted complaint.
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                                    D
                                    Deven0903
                                    May 25, 2020
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                                    Address: Banglare

                                    Have purchased an iphone xr with hdfc cash back scheme.

                                    Still have not received the cash back in my credit card.
                                    HDFC Bank customer support has been notified about the posted complaint.
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                                      Debojit Rocker
                                      from Mumbai, Maharashtra
                                      May 25, 2020
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                                      Hi, i order a product from aliexpress but due to some reason the order was cancelled. Which in turn aliexpress processed the refund.. But till now i have received the amount.
                                      Plz credit the amount.
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      The refund is not cleared...plz credit it asap
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                                        raman2727
                                        from Jaitaran, Rajasthan
                                        May 25, 2020
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                                        I have purchased iphone xr on 10/01/2020 with cashback offer of 5000rs on hdfc credit card but its been more than 120 days and i haven't received it yet.
                                        I'm struggling to get my 5000rs cashback. 5000rs is a big amount for me in this scenario. Please don't fall for hdfc offers... They will never credit your cashback and you have to go through all the pain as i am going through.
                                        HDFC Bank customer support has been notified about the posted complaint.
                                        i wasn't expecting this pathetic reply from ### bank!
                                        they are saying when lockdown period will be over within that 30 days they will credit our cashback money!!!
                                        so that means if lockdown extends for 3 to 6 more months then they wont credit our cashback but they are promoting
                                        to use hdfc credit card to avail cashback. HDFC is FULL of SCAMS so please lodge a complaint to consumer court to get your cashback or forget it...!
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