Claimed

HDFC Bank Complaints & Reviews

2.9
Updated: Oct 4, 2026
Complaints 32964
Resolved
18423
Unresolved
14541
Contacts

File a complaint to HDFC Bank

Having problems with HDFC Bank?

File a complaint and get it resolved by HDFC Bank customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

HDFC Bank reviews & complaints page 446

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
B
bairavi m
May 26, 2020
Report
Copy

We purchased i phone using hdfc credit card on jan 31, they promised us for a cashback within 3 months, but its more than 3 months, we haven't received any
HDFC Bank customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    B
    Born_thakur
    May 26, 2020
    Resolved
    Report
    Copy
    Resolved

    Address: Kalli pashchim branch.

    I am hdfc savings account holder and i charged for 177.00 rupees. I have no idea & i am completely shocked see plz solve my problem & i am not informed about the charges. I am a student and I've opened this account for better service but now I'm thinking that previous bank was better. I work hard to earn this money as I'm a student. I think i should closed my account & never be hdfc's customer again.
    Account number- [protected]
    Id[protected]
    Aug 5, 2021
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    May 31, 2020
    HDFC Bank Customer Care's response
    Dear Customer,

    We have checked our records and confirm that said chares are been debited towards cash deposit done on May 18, 2020 at KALLI PASHCHIM Branch. Please feel free to write to us using below URL further assistance http://bit.ly/2leGTHn. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

    -Nadia
    HDFC Bank Customer Assistance
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      S
      shalini mandal
      May 26, 2020
      Report
      Copy

      I have bought my iphone11 with hdfc bank debit card on 04/01/2020 in croma Janakpuri, delhi. As mentioned by hdfc bank (To receive a cashback of 6000 within 120 days from the transactional month-end) I haven’t received my cashback till now, it is more than 120 days. I hope this issue gets resolved and cashback will be credited as soon as possible. Please contact me for the details: shalini.[protected]@gmail.com
      HDFC Bank customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        S
        Sri Chiller
        May 26, 2020
        Report
        Copy

        I am a HDFC bank credit card holder . The bank has auto debited Rs. 1899/- from my credit card number ending with 9498 without my concern on date:28/04/2020. I am not interested about this service and don't want this membership any more. So, please cancel the membership and refund this debited amount of Rs.1899/-

        Name :- srinivasan
        Mobile No. :- [protected]
        Credit Card Number Ending :- 9498
        HDFC Bank customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          K
          kushal2507
          May 26, 2020
          Resolved
          Report
          Copy
          Resolved

          Hi
          I have purchased iPhone on 13 January 2020 and eligible for Cashback of Rs 6000
          It was clearly mentioned on receipt that 6000 will be credit within 120 days.

          It has been more than 120 and not Cashback came

          Please check what is the issue
          I tried to call on customer care but no response.

          I am attaching the receipt where it is mentioned that cask ack will be credited within 120 days.

          Please help on this issue
          Jun 22, 2020
          Complaint marked as Resolved 
          I got the Cashback after few days
          HDFC Bank customer support has been notified about the posted complaint.
          Jun 12, 2020
          Updated by kushal2507
          Hi
          Any update about the complaint status didn’t receive the cash back yet
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            X
            xy.zaid
            May 26, 2020
            Report
            Copy

            Why I have been charged in below transactions without my notice. Could you please let me know at the earliest.

            1. Dc intl pos txn markup+st[protected] charged 467.33
            2. Dc intl pos txn markup+st[protected] charged 6.25

            Regards,
            Mohammed Zaid
            HDFC Bank customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              P
              PriyankaPranay
              May 26, 2020
              Report
              Copy

              I have purchased iphone 11 on 28'th dec 2019 through my hdfc debit card and still not received cashback. It was supposed to be credited within 120 days.
              HDFC Bank customer support has been notified about the posted complaint.
              Can I please request to look into this and resolve this issue as soon as possible.
              Helpful
              Found this helpful?
              1 Comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                M
                Mehzabin Bharucha
                from Mumbai, Maharashtra
                May 26, 2020
                Report
                Copy

                Hi,
                I had received refund from aliexpress.
                They have provided with arn nos too stating refund is completed by i have not received the credit in my account.
                For 16 orders refund is completed but not received any amount.
                I have arn nos for 14 refunds. For 2 refunds aliexpress told me that bank has not issued.
                Bank has no way to contact them for these refunds.
                What should i do pls help me.
                HDFC Bank customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  Y
                  yjadhav28
                  May 26, 2020
                  Resolved
                  Report
                  Copy
                  Resolved

                  Address: pune

                  Hi,

                  I have bought my iphone11 with hdfc bank debit card on 08/12/2019 in unicorn aundh pune. As mentioned by hdfc bank (To receive cashback of 7000 within 120 days from the transactional month end) i haven’t received my cashback till now, it is more than 120 days. Hope this issue gets resolved and cashback will be credited as soon as possible.

                  Thank you
                  Aug 12, 2021
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  May 29, 2020
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  Due to the prevailing COVID19 Pandemic situation, customers may experience a delay in receiving eligible cashback.

                  Rest assured, for eligible transactions, cashback disbursements will be done within 30 days post the situation normalizes.

                  We request your patience and support during these testing circumstances.

                  -Nadia
                  HDFC Bank Customer Assistance
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    R
                    Rencycr
                    May 26, 2020
                    Report
                    Copy

                    I am rency chirakadavil rajan account holders of hdfc bank, in my account the balance shows as minus -4256 rupees. My account they hold mirevenue hold gfu rupees 7247 and balance amount 2990.48 rupees and the total balance showed minus 4256.in moratorium period they hold my existing balance so please rectify the problem asap. (Photo attached)
                    HDFC Bank customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      P
                      pooja gundewar
                      May 26, 2020
                      Report
                      Copy

                      Address: Pune
                      Website: Hdfc

                      Hello, i wanted to know why my account has been holding amount of 1081.73 rupees as as mirevenue hold through gefu. What kind of charges are these. I am using hdfc just because of its good service and now this happened to me. I want you guys to take look at my account once because i want my money back into my account asap. Else i have to take legal action against you.
                      My account details,

                      Account number[protected]
                      Branch - pimple nilakh, pune
                      Ifsc - hdfc0003982
                      HDFC Bank customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        S
                        sam_ailani
                        May 26, 2020
                        Report
                        Copy

                        I purchased an iphone through reliance digital and there was an offer of cashback worth 6000 on hdfc card payment via emi mode. At that point of time the billing person said it usually gets credited within 120 business days. It’s more than 120 days and i have not yet received any cashback.
                        HDFC Bank customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          S
                          Sambhav Singh
                          May 26, 2020
                          Report
                          Copy

                          Address: WZ-10, Bal Udhyan Road Uttam Nagar New Delhi 110059

                          Hi team, i am sambhav i have a bike loan account with hdfc which end on 5/8/2019 but till date i have not received the noc for my loan account. Request you to please help me.
                          HDFC Bank customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            K
                            KG Gulani
                            May 26, 2020
                            Report
                            Copy

                            Address: Indore, MP

                            I have bought my iphone11 with hdfc bank debit card on 22/01/2020 from aplle inspire store in indore. As mentioned by hdfc bank (To receive cashback of 6000 within 120 days) i haven’t received my cashback till now, it is more than 120 days. I have asked in local store, they said to check with bank. Hope this issue gets resolved and cashback will be credited as soon as possible.
                            HDFC Bank customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              D
                              debaditya84
                              May 26, 2020
                              Resolved
                              Report
                              Copy
                              Resolved

                              I had purchased iphone 11 pro from istudio gurgaon on 19/01/2020. As per the charge slip i was supposed to given a cashback of rs 7000 as part of the ongoing offer (Within 120 days from the last date of the transaction month). It has been more than 120 days and i am yet to receive the said cashack.

                              Transaction id : [protected]
                              Attached image of the charge slip
                              Aug 13, 2021
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              May 26, 2020
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                              -Anay
                              HDFC Bank Customer Assistance
                              I am unable to view the reference no provided by HDFC CC
                              Have filled up the link provided by HDFC customer care with all the relevant details and still not response till date. Cashback still not given.
                              cashback credited. plz remove attached photos and other details
                              Helpful
                              Found this helpful?
                              3 Comments
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                R
                                raman2727
                                from Jaitaran, Rajasthan
                                May 26, 2020
                                Report
                                Copy

                                Address: jaipur

                                Hdfc says they will credit our cashback once lockdown is over.
                                If thats so then why are you promoting your scam again to customers..?
                                Buy from hdfc creditcard and get cashback..? If we make our credit card payment late for 2 or 4 dyas then they will add hefty amount on that but they will give our cashback after 150 or 200 days and that's ok.!!!
                                I made purchase on 10/01/2020 and that time you didnt tell us if this day comes then bank will decide to make credit of our cashback to our cards.
                                If we knew about your this scam then we'd never ever buy from # hdfc card!!!
                                If you guys say that cashback will be credited after lockdown then brace yourself for flow of consumer court cases and drowning reputation of hdfc.
                                I'll make sure that you guys pay me for each and every day you make delay of my cashback... Even if i have you to drag you guys to high court or consumer court.
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                May 27, 2020
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                Due to the prevailing COVID19 Pandemic situation, customers may experience a delay in receiving eligible cashback. We appreciate your patience in the interim. For further clarification please share the chargeslip of the transaction.

                                -Zubin
                                HDFC Customer Assistance
                                May 29, 2020
                                Updated by raman2727
                                I have already shared my charge slip but there's no reply from your end
                                I have already shared my charged slip but there's no response from your end
                                Helpful
                                Found this helpful?
                                1 Comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  L
                                  Lara.0330
                                  May 25, 2020
                                  Report
                                  Copy

                                  Address: Everest world complex, Kolshet road

                                  I want to pay my remaining car loan amount and want to close the car loan as I have to go outside India in next 15 days.

                                  I want to give my car to my dad and want to transfer it to his name but I cant do that until car loan is closed. HDFC loan account site does not show allow to pay the remaining amount and does not allow to close the loan nor it shows loan transfer procedure or online transfer facility.

                                  I am trying to contact HDFC since 3-May-2020 (fb chat reference no. HBL[protected]; email complaint logged number - FB[protected]) but I get response that somebody will reply within 7 days but there is no response or call back. Please contact me. My loan account number is 5382003.

                                  Regards,
                                  Chand
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  May 25, 2020
                                  Updated by Lara.0330
                                  I would not prefer to visit the bank considering that few employees who are coming Covid positive are bank employees as exposure is more in bank and I want to keep myself safe as I have to do essential international travel soon.
                                  This is not the way banks should work during Covid-2019. Where world is moving digital and all companies have shifted to work from home culture, I don't understand whats the challenge in keeping representatives available on calls. Employees are not even answering to calls or HDFC FB chat box messages.

                                  May I know what should be done by customer in such helpless scenario ?
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    #
                                    #Samsingh
                                    May 25, 2020
                                    Report
                                    Copy

                                    I have bought my iphone11 with hdfc bank debit card on[protected]. As mentioned by hdfc bank (To receive cashback of 6000 within 120 days from the transactional month end) i haven’t received my cashback till now, it is more than 120 days. I have asked in apptronix, they said to check with bank. Hope this issue gets resolved and cashback will be credited as soon as possible.
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      K
                                      Khatri jaya
                                      from Coimbatore, Tamil Nadu
                                      May 25, 2020
                                      Report
                                      Copy

                                      To hdfc bank,

                                      I would like to inform you that it’s more than two years since i left hdfc securities. I’m no longer associate with the company or your hdfc salary account. without my permission how can the bank convert my salary account into savings account? Even they are not intimated verbally. I get statement in mail in which account balance is nil inspite of tht i am getting messages of non - maintenance charges it's so inappropriate.

                                      Name: jaya pradeep khatri
                                      Account no. [protected]
                                      Branch : hdfc bank, kamala mills compound, lower parel

                                      I am no longer using any of your hdfc services. I do not need this account due to personal inconvenience.
                                      It is showing negative balance due to your non maintenance charges still deducting money from this account a/c no: [protected]

                                      I had visited in nearest branch many a times but they had refused my request to close account through near by branch and it's not possible for me to travel to lower parel as i live very far (Ulhasnagar) this is really inappropriate and irresponsible behavior from a reputed hdfc bank.

                                      So i request you to kindly close my hdfc salary account a/c no: [protected] and do the waive off also because it’s no longer required since i left the company and i don’t want to continue with your services.

                                      I am requesting you to please consider this mail a final, closure of hdfc salary account a/c no: [protected]
                                      Your assistance in this regard will be highly appreciated (I am requesting you to please waive off the penalty).
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        D
                                        Deven0903
                                        May 25, 2020
                                        Report
                                        Copy

                                        Address: Banglare

                                        Have purchased an iphone xr with hdfc cash back scheme.

                                        Still have not received the cash back in my credit card.
                                        HDFC Bank customer support has been notified about the posted complaint.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit