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Updated: Dec 16, 2025
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Nitine Soni
Apr 15, 2020
Resolved
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I had made a transaction of 30 dollars on 10th april 2020 and it was an otp based transaction on my debit card, for which the money was deducted immediately from my account.

But on 13th april 2020, 2277. 54 (30$) was deducted from my account and it says mctf. I fail to understand why the money has been deducted twice.

Kindly do the needful as soon as possible.

Regards
Nitine soni
+2 photos
May 25, 2020
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Apr 21, 2020
HDFC Bank Customer Care's response Dear Customer,

As per our records, the said amount was claimed by merchant hence the amount was deducted from your account in case of any such dispute, please arrange for an email confirmation from a merchant on grievance.[protected]@hdfcbank.com regarding non-receipt of funds for further assistance.

-Nadia
HDFC Bank Customer Assistance
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    S
    swamy aavula
    from Delhi, Delhi
    Apr 15, 2020
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    Address: Hyderabad

    I am hdfc credit card holder from my credit card without my concern rs 1899 is Auto debited I am not interested towards assist so immediately refund the amount the credit card ending is 3626
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      K
      [email protected]
      Apr 15, 2020
      Resolved
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      Resolved

      Address: Plot no 93 shop no 5 akshar building moti nagar Vaishali Nagar Jaipur-302021

      Dear sir.
      Maine mere cradit card pr 40, 000/- ka loan approval karwaya tha bt uska cheque muje ab tk receive nahi huaa h or mere cradit card me loan approved dikha raha h jabki muje ab tk payment cradit nhi huaa h or maine aapke call center pr bhi kaie baar contact krne ki kosis ki bt phone nahi laga h... Or mai 18 apr ko bill generate hone wala h usme yadi loan ka payment aata h to mai use jama nahi karaunga...

      Thanks
      Kailash chand gurjar
      [protected]@gmail.com
      +91-[protected].
      Aug 7, 2021
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Apr 25, 2020
      HDFC Bank Customer Care's response       Dear Customer,

      We wish to inform you that Insta Jumbo loan #56516893 booked on[protected] for Rs.40000 same was canceled on[protected] due to (COVID 19) unable to dispatch the Demand Draft to customer. The relevant credit will reflect in your May 2020 statement.

      -Zubin
      HDFC Bank Customer Assistance
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        K
        Kanithan
        Apr 15, 2020
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        I used my debit card to purchase online and after sometime I got it refunded it's been three weeks since I made the purchase and I haven't got my refund. I got the refund confirmation mail from the merchant side on the day of purchase. I was told by the merchant that I would receive the refund within 5-12 days but it's going to be a month now
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          G
          Git Esh Sheetal Ganpat
          Apr 15, 2020
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          Dear team,

          I dont know how they charg the amount of RS. mirevenue hold through gefu Amount if RS 3021.43/- please look into it i dont know why they charg that much amount. Please realase the payment.
          +1 photos
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            K
            Kannakumar
            Apr 14, 2020
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            999 spent via credit card my credit card amount cutting.refund my amount
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              B
              Bhupend33354585
              Apr 14, 2020
              Resolved
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              Resolved

              fake emi deducting

              Address: Credit Cards GSTIN : 33AAACH2702H2Z6

              Hi hdfc team

              I am a customer of hdfc bank.

              I am using hdfc bank last 2 years salary account.

              I am very upset about hdfc bank credit card services. I see from last 2 months MARCH and APRIL 2020 statements there are multiple charges are applicable to the given statement. I see there are multiple entries which are in accurate they CHARGED wrongly.

              Plz send my current statement...
              +2 photos
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              M
              Manoj Banthia
              Apr 14, 2020
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              I got charged of 4200 INR from my credit card by kay Richey without my knowledge
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                C
                Cute Baby's
                Apr 14, 2020
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                Website: [email protected]

                I got charged of 4500 INR from my credit card without any knowledge
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                  G
                  Git Esh Sheetal Ganpat
                  Apr 14, 2020
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                  Dear team,

                  I dobt know how they charg the amount of RS. mirevenue hold through gefu Amount if RS3021.43/- please look into it i dont know why they charg that much amount.
                  +1 photos
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                    S
                    Shravan Kanajal
                    Apr 14, 2020
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                    transaction has been credited/reversed

                    Ur transaction on HDFC Bank DEBIT/ATM Card ending 2960 for Rs. 6775.09 has been credited/reversed
                    by www.oyorooms.c on...
                    +1 photos
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                    K
                    Kamalteja Akurathi
                    Apr 14, 2020
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                    Address: Benz circle, Vijayawada

                    I bought iPhone 11 on 13/01/2020 in bigc, Vijayawada.They said that cashback of 6000 will be credited after 90 days of purchase.But it’s been 92 days, the cashback not yet received.Please resolve my problem
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                      M
                      mannat bhandari
                      Apr 14, 2020
                      Resolved
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                      Resolved

                      I had bought a new iPhone 11 on 04/12/2019 but I haven’t received the cashback yet. Its been more than 4 months now.
                      I was expecting a cashback of 6000 until April first week but the amount hasn't been credited yet. The customer support email is invalid.
                      I have the receipt of the purchase and I will share it once the complaint goes forward
                      +1 photos
                      May 16, 2020
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Apr 15, 2020
                      HDFC Bank Customer Care's response                       Dear Customer,

                      Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share with us your complete concern along with the required details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                      -Anay
                      HDFC Bank Customer Assistance
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                        Akashshah26
                        Apr 14, 2020
                        Resolved
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                        Resolved

                        Hi,

                        I would like to know about charges of 654.70 rs charged as MiREAVENUE HOLD THROUGH GEFU. The amount of 654.70 is in hold Position, due to Lock-down situation I can understand that it may happen in delay, request you to credit amount post Lockdown.Kindly review my account details and let me clarify for the same is it credited to my account, or debited (if any)? Give me detail clarification for the same.
                        +1 photos
                        Jun 1, 2020
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Apr 24, 2020
                        HDFC Bank Customer Care's response                         Dear Customer,

                        We would like to inform you that there is an outstanding charge [AMB, Insta alert etc...] on your account to be recovered.
                        Hence we request you to maintain a sufficient balance in your savings account or transfer the same so that the charges can be recovered. For further assistance on your outstanding charges, we request you to visit your account branch. Please feel free to write to us using below URL further assistance: https://bit.ly/3515T7e. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                        -Zubin
                        HDFC Bank Customer Assistance
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                          A
                          Asif5670
                          Apr 14, 2020
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                          I have total outstanding 2, 70, 000. when i was go for settlement for bank one lakh ten thousand. 1, 10, 000 paid at time of date and remaining amount paid after the three months 7800. still iam getting legal notice.

                          card number :- [protected]
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                            S
                            Subarna Mukherjee
                            Apr 14, 2020
                            Resolved
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                            Resolved

                            I had brought an iphone 11 from uni shop at pune in the month of december 2019. I was supposed to get 6000 cash back within 120 days but my april statement has come and don’t see any mention of the same. This is mine 4 installment and have not received the cash back.

                            It was expected that the cashback would be come into mine account/cc by april statement.

                            Contact num:[protected]

                            Resolution:- process mine cashback which was promised while buying the phone.

                            Can somebody look into it.

                            Thanks
                            May 7, 2020
                            Complaint marked as Resolved 
                            Received Cashback on 4th May 2020
                            HDFC Bank customer support has been notified about the posted complaint.
                            Apr 18, 2020
                            Updated by Subarna Mukherjee                             Is there any update on the issue
                            Apr 27, 2020
                            Updated by Subarna Mukherjee                             Dear Team,

                            Did you receive any update.

                            Thanks
                            May 07, 2020
                            Updated by Subarna Mukherjee                             Received Cashback
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                              N
                              NishaRajput12
                              Apr 14, 2020
                              Resolved
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                              Resolved

                              I have ordered food from zomato but the order was cancelled and it has refunded my money but it is not credited in my account. It is already more than 15 days. Zomato informed that they have refunded to my bank and this is my reference number 75503720089039202079090. But the amount is still not credited to my account. I need my money back.

                              Kindly act as soon as possible
                              +1 photos
                              Apr 16, 2020
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Apr 15, 2020
                              HDFC Bank Customer Care's response                               Dear Customer,

                              Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details. Please mention reference number TT[protected] for us to promptly respond to you via email.

                              -Bejoy
                              HDFC Bank Customer Assistance
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                                P
                                P_Dhirendra
                                Apr 14, 2020
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                                Resolved

                                Address: Lucknow

                                I have bought my iphone11 with hdfc bank debit card on[protected] at ganpati mobile, ashok marg, lucknow. (Tid:[protected]. As mentioned by hdfc bank (To receive cashback of 6000 within 120 days from the transactional month end), i haven’t received my cashback till now, it is more than 120 days. I have asked in ganpati mobile, they said to check with bank. Hope this issue gets resolved and cashback will be credited as soon as possible. Request to kindly take an appropriate action to make cashback for the said transaction pl asap.
                                May 16, 2020
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Apr 15, 2020
                                HDFC Bank Customer Care's response                                 Dear Customer,

                                Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share the required details along with the offer details, transaction details, and complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                -Preethi
                                HDFC Bank Customer Assistance
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                                  A
                                  ashishkkrn
                                  Apr 14, 2020
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                                  Address: Palghar

                                  Hello,

                                  I have bought iphone11 pro with hdfc bank credit card on 06/12/2019 from unicorn infosolution pvt. Ltd. (Authorized apple seller) in andheri - west, mumbai.
                                  As mentioned on transaction slip by hdfc bank (To receive cashback of 6000 within 120 days from the transaction month end) but now it's almost 120 days over & i haven’t received my cashback till now. I have asked the seller, they said to check with bank.

                                  I hereby request you to kindly do check this issue gets resolved and credit my cashback at earliest.

                                  Regards,
                                  Ashish
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Apr 14, 2020
                                  HDFC Bank Customer Care's response                                   Dear Customer,

                                  We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                  -Anay
                                  HDFC Bank Customer Assistance
                                  Apr 14, 2020
                                  Updated by ashishkkrn                                   To complete the requisite details, require Complain reference number.

                                  plz help with it.
                                  Apr 20, 2020
                                  Updated by ashishkkrn                                   Awaiting your revert.
                                  May 06, 2020
                                  Updated by ashishkkrn                                   Hello HDFC Bank,

                                  You guys are not bother to resolve customer's issue rather than to focus on cross selling your products.

                                  Please do need this on priority.

                                  Regards,
                                  Ashish
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                                    R
                                    Reena reddy Gopidi
                                    Apr 14, 2020
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                                    I have purchased iphone 11 on date 09/12/19 from imagine apple store Hyderabad and was entitled for 6000 cashback, its been more than 4 months and i have not received cashback for the same i did write an email to the customer care but no update so i am here for the complaint i also i have the bills and receipts for the same hoping for resolution
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