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Bankshdfc bankpay zapp wallet - recharge successful but amount not generate to mobile no.
Hdfc bank — pay zapp wallet - recharge successful but amount not generate to mobile no.
2 reviews
Chennai, tamilnadu, india
Gmguru
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I have recharged my jio no. [protected] with 399 on 13th november through hdfc pay zapp. I have get message for successful transaction and amount deducted for same from my debit card but i have not get any recharge amount and also not get any successful recharge message on my mobile phone. Please solve my problem as soon as possible and refund my money asap
Transaction details
Amount - 399
13 nov 2017
Narration - pos 405988xxxxxx6817 pay zapp bill pay pos debit
Cheque/ref. No.[protected]
Mobil number – [protected]
Email – gurav. [protected]@gmail.com
Pay zapp wallet - recharge successful but amount not generate to mobile no.
Pay zapp wallet - recharge successful but amount not generate to mobile no.
Updated by gmguru, nov 13, 2017
My email id - gurav.[protected]@gmail.com
Complaint comments 1 comment updated: nov 14, 2017
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Comments
Hdfc bank customer careverified
Nov 14, 2017
Verified support
Dear customer,
For us to look into your concern. Request you to provide us your registered contact details and issue details on the below link bit. Ly/2aj9wgw with the ref id pz[protected] in the comment box for us to track it.
Anay,
Hdfc customer service assistance.
Reply
Dashrath sapkale
1 minutes ago
I have recharged my vodafone no. [protected] with 399 on 12 april through hdfc pay zapp. I have get message for successful transaction and amount deducted for same from my debit card but i have not get any recharge amount and also not get any successful recharge message on my mobile phone. Please solve my problem as soon as possible and refund my money asap
Transaction details
Amount - 399
12 april 2020
Narration - pos 097xxxxxx756 pay zapp bill pay pos debit
Txn. Id - [89544439]
Mobil number – [[protected]]
Email – [protected]@gmail.com
May 14, 2020
Complaint marked as Resolved
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Apr 13, 2020
HDFC Bank Customer Care's response Dear Customer,
We'll look into that for you. Please provide your registered contact details and transaction details at the below given link: http://bit.ly/2aJ9wGW with the ref ID PZ[protected] in the comment box for us to track it. We'll sort this out for you.
-Anay
HDFC Bank Customer Assistance