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HDFC Bank Complaints & Reviews

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Updated: Oct 4, 2026
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HDFC Bank reviews & complaints page 448

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R
Rudradaman Chandel
May 23, 2020
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I have bought my iphone 11 with hdfc bank debit card on 13/02/2020 from reliance digital, habitat mall, mysore, karnatka. As mentioned by hdfc bank (To receive cashback of rupees 6000 within 90 days from the transactional month end). I haven’t received my cashback till now, it is more than 90 days. I have asked in reliance digital, they said to check with bank. Hope this issue gets resolved and cashback will be credited as soon as possible.
HDFC Bank customer support has been notified about the posted complaint.
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    Shubhu Singh Thakurr
    May 23, 2020
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    I am very disappointed with the charges and hold of the balance of 1750 hdfc bank who hold my balance of 1750 why please release my fund as soon as possible if you not process then i complaint to pm care.

    Ravi sooriyavashi
    My customer i'd[protected]
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      Jsprt99
      May 23, 2020
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      Address: India

      I had purchased my iphone 11 64 gb on 19/01/2020 by mode of hdfc bank credit card. At apple store they informed me that you will recieve your cashback of ₹6000 within 120 days in your credit card statement. But its been 126 days from purchase date i have not recieved my cashback yet. My 4th emi is been generated by bank but not yet they credited any cashback in my unbilled transactions also till now. So please take neccesary action against this and solve my problem as soon as possible.
      HDFC Bank customer support has been notified about the posted complaint.
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        Bunty Sanjay Nikam
        May 23, 2020
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        Address: Malegaon

        I have bought my iphone11 with hdfc bank debit card on 15/01/2020 in reliance digital store in malegaon. As mentioned by hdfc bank (To receive cashback of 6000 within 120 days from the transactional month end) i haven’t received my cashback till now, it is more than 120 days. I have asked in reliance digital store they said to check with bank. Hope this issue gets resolved and cashback will be credited as soon as possible. My contact number is [protected]
        HDFC Bank customer support has been notified about the posted complaint.
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          Dinakar Sekar
          May 23, 2020
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          Address: HDFC Home loan

          Hi due to this covid 19 i'm unable to pay my home loan, even i have submitted for moratorium as hdfc instructed. But still ach charges has been debited twice 1180 from my account, i need my money back in this pandemic situation, please help.
          HDFC Bank customer support has been notified about the posted complaint.
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            A
            Anarul Haque
            May 23, 2020
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            Address: Gwalior MP

            Cancellation of one assist mfee
            Hi,
            I am a hdfc bank credit card holder. The bank has auto debited rs. 1899/- from my credit card number ending with 1763 without my concern on date:06/12/2019. I am not interested about this service and don't want this one assist mfee membership any more.
            HDFC Bank customer support has been notified about the posted complaint.
            Dear Anarul, Please provide the details requested in this link http://survey.webengage.com/ws/~1qq44ps and our team will connect with you - Nitesh, Team OneAssista
            Anarul Haque's [Complaint's author] reply, Jun 8, 2020
            Don't solution my report
            Anarul Haque's [Complaint's author] reply, Jun 8, 2020
            Don't solution my report
            Please say what details.
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              Avaze
              May 23, 2020
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              Hi team,

              I haven't received the welcome kit though i opened my account on 16th apr'2020. Its the 23rd of may.. Not sure whats happening need this to be cared at earliest..
              HDFC Bank customer support has been notified about the posted complaint.
              Hi bro mine also same I opened 18 apr 2020
              Still never receive
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                M
                Mayank_007s
                May 23, 2020
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                Resolved

                I had purchased an iphone 11 using hdfc cashback offer on 21/01/2020.
                The offer stated that within 90 days the cashback will be credited in the bank account but it's already gone past more than 125 days yet i have not received the cashback and hdfc helpline are not providing sufficient details
                Its a fraud!. What is this? How can i get the cashback from them?
                Aug 6, 2021
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                May 24, 2020
                HDFC Bank Customer Care's response
                Dear Customer,

                Due to the prevailing COVID19 Pandemic situation, customers may experience a delay in receiving eligible cashback. Rest assured, for eligible transactions, cashback disbursements will be done within 30 days post the situation normalizes. We request your patience and support during these testing circumstances.

                -Nadia
                HDFC Bank Customer Assistance
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                  K
                  kandiban
                  May 23, 2020
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                  Resolved

                  A/c no: [protected]
                  Branch: parry's
                  Chennai
                  Contact no: [protected].

                  Why u holding the amount of rs, 1738
                  My company should be opened a account
                  Iam salaried person. Yours continuously deduction made how can survive. Due to corana time..
                  I feel very bad experience with yours bank.
                  Kindly quick to process following issues
                  Thanking you...
                  Aug 6, 2021
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  May 29, 2020
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  We would like to inform you that there are outstanding charges on your account to be recovered. Hence we request you to maintain sufficient balance in your savings account or transfer the same so that the charges can be recovered. For further assistance on the same, request you to visit your account branch.

                  -Nadia
                  HDFC Bank Customer Assistance
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                    S
                    Skhanaddam
                    May 23, 2020
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                    Hi
                    I am hdfc bank credit card holder
                    I used 1032 rupees on 26/27 april 2020 from my credit card last month and then paid the bill on the due date and now my card is showing 548 rupees again due and i have not got any message as to what the bill is.
                    Name :- saddam khan
                    Creditcard number ending:- 6072
                    HDFC Bank customer support has been notified about the posted complaint.
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                      S
                      Sm77
                      from Ponnampet, Karnataka
                      May 23, 2020
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                      I have written more than 6 mail, also drop a letter to branch, but still no reply. No response from customer service. Per day i am getting at least three call for loan, but for my issue you don't have time. Since last two month i am trying to connect with your team, but no response from side. Is that kind of service we are expecting.
                      HDFC Bank customer support has been notified about the posted complaint.
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                        Ankitp786
                        May 22, 2020
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                        Address: Gr Flr, Kh No 832, Pargana Barhar Ghorawal Sonbhadra-231210

                        I am a hdfc bank credit card holder. The bank has auto debited rs. 1299/- from my credit card number ending with 6764 without my concern on date:12/05/2020. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs. 1309/-
                        My registered mobile no.[protected]
                        HDFC Bank customer support has been notified about the posted complaint.
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                          Uday57
                          May 22, 2020
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                          I booked american airlines travel tickets for me and my spouse to visit usa using my hdfc credit card on 25th feb 2020. The value of the tickets was rs.2, 61, 536/- for the planned trip in april 2020. This credit card transaction appeared in hdfc card statement dated 17.03.2020. The total dues of this statement was paid on 04.04.2020.

                          Due to the prevailing coronavirus pandemic we have cancelled our travel and requested american airlines for refund of the ticket value. American airlines had confirmed that two refunds each for 130768.00 inr were refunded to my hdfc master card ending in 8965 on 28 april 2020 and requested me to contact the bank/card company. They also provided the reference number a-152349ae-d1c5-4f06-b8c5-225e21a65bb6, for this transaction in order to track the refund. I have written mail to my hdfc bank relationship manager providing the transaction reference and he confirmed me that mail was sent to the concerned department to expedite the refund amount. It is already been more than 20 days passed and i am yet to receive the refund amount in my hdfc bank credit card.

                          I have no other option now except to lodge a complaint for the abnormal delay in posting the refund transaction by the hdfc mastercard to my credit card account. I am losing heavy interest since it is a high value transaction. May the concerned authorities look into this and arrange immediate posting of the refund amount in my account?

                          Thank you,

                          Udayachandran ramamoorthy
                          HDFC Bank customer support has been notified about the posted complaint.
                          May 22, 2020
                          Updated by Uday57
                          Please post this complaint
                          Verified Support
                          May 29, 2020
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          Due to the prescribed protocols to curb the spread of COVID19, we are operating with limited staff. This will result in a delay in our response to your email. Our Customer Service Executives will respond within a maximum of 12 to 14 working days.The reference no. for your query is[protected]

                          -Nadia
                          HDFC Bank Customer Assistance
                          Jun 15, 2020
                          Updated by Uday57
                          I raised the complaint on 22nd May 2020 and it was acknowledged by HDFC Bank Customer Care on 29th May 2020. Till date the issue is not resolved and I did not get any further update from them.
                          Jun 22, 2020
                          Updated by Uday57
                          I am still waiting to hear from HDFC Customer care regarding the steps taken in resolving my complaints. Please respond on "top priority"
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                            A
                            ahmed murtuza zafar
                            May 22, 2020
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                            Address: Bangalore

                            I have bought my iphone11 with hdfc bank debit card on 1/26/2020 in apptronix bangalore. As mentioned by hdfc bank (To receive cashback of 6000 within 120 days from the transactional month end) i haven’t received my cashback till now, it is more than 120 days. I have asked in apptronix, they said to check with bank. Hope this issue gets resolved and cashback will be credited as soon as possible.
                            HDFC Bank customer support has been notified about the posted complaint.
                            Account information
                            Name : Suhail Ahmed Shariff
                            Ac no.[protected]
                            Ifsc code.HDFC0004697
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                              A
                              Ajay_sarode
                              May 22, 2020
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                              Have bought my iphone11 with hdfc bank credit card on 10/10/2019 in pai international electronics ltd bangalore. As mentioned by hdfc bank (To receive cashback of 6000 within 120 days from the transactional month end) i haven’t received my cashback till now, it is more than 120 days. I have asked in pai international electronics bangalore, they said to check with bank. Hope this issue gets resolved and cashback will be credited as soon as possible.
                              HDFC Bank customer support has been notified about the posted complaint.
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                                Praveen Talikoti
                                May 22, 2020
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                                Unnecessary finance charges applied to my credit card. Please check and review it. Each transaction i am paying 500+ finance charges.

                                I want to know why you people deduction so much money
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                                  faisimmu
                                  from Chennai, Tamil Nadu
                                  May 22, 2020
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                                  Last January 2020 I buyer iphone 11.but still now i did not received cash from HDFC.In janvary month I buyed iphone 11 using my HDFC bank debiit card with cash bach offer.they said cash back will be deposited with in 120 days.but still now i did not received any cash back
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                                    K Nikki
                                    from Bengaluru, Karnataka
                                    May 22, 2020
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                                    Address: 40/436 A, Eswar Nagar

                                    Good evening

                                    My credit card balance actually is 27k change and today i spent around 10k, so balance should be 17k know. But. It is showing only 10k chnage. Please help me wht to do? And it is shown wrong unbilled amount as 11, 297. Please help me.. And i got
                                    Aggregator emi-offus.
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                                      Satya mounika
                                      May 22, 2020
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                                      Address: Hyderabad
                                      Website: www.hdfcbank.com

                                      I bought an iphone from aptronix showroom on[protected].i have not received my cash back till now
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                                        anzspices
                                        May 22, 2020
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                                        Address: Mahuva-364290

                                        I have to reset my net-banking pin. There are 2 options :

                                        1) registered number + debit card — i can't use this because i have the debit card, but i have not created it's otp (By that green otp method)

                                        2) registered number + e-mail : now the problem is 3 digit otp comes to the registered number but the email never arrives, i dunno why is it happening.
                                        HDFC Bank customer support has been notified about the posted complaint.
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