HDFC Bank Complaints & Reviews

I did an imps transaction from my hdfc bank netbanking. The amount has also been debited from my saving account.in few minutes. I received the message "your money transfer of inr 10, 000.00 on 08-04-20 timed out due to technical reason. (Imps ref no.[protected]. If this transaction is not done by you, call [protected]."

I have checked the beniciary account but the amount has not been deposited. The amount is still not credited back in my saving account. Kindly look for an early refund please.

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Apr 14, 2020

HDFC Bank Customer Care's response Dear Customer,

If the transaction has timed out, the amount will be credited in the beneficiary account in 3-4 working days. Please check with beneficiary bank for further status of funds as the amount is not yet refunded to your account. If beneficiary denies receipt of funds, please share such email confirmation from beneficiary bank on grievance.[protected]@hdfcbank.com.

-Zubin
HDFC Bank Customer Assistance

Apr 17, 2020

Updated by hkp2015 Thanks for your reply.

Apr 17, 2020

Updated by hkp2015 I also made the complain on HDFC customer care. No reply has been received from that end but I received reply on this forum. Thanks.

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Without information some one robbed my money bloody hdfc bank this is u provide for security savings accounts
Plzzz pay back my mny 1000rs deducted tommorow I'll complaint police station about mctf atw

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I recently did my re-kyc for the second time and it has been more than a month and also visited hdfc bank personally more than twice. I received sms saying my account status has been successfully changed from blocked to active. But when i do online transaction, following is the message received with transaction failure: there is a memo present on the debit account, transaction declined....

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Address: Noida filmcity

Why my account in -884.wht is gefu explain me.

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Dear team,

Please check, i have opted for morotorium for my car loan instalment. My car number is pb10hd7785. My instalment is deducted from my savings account. I have opted to not to deduct the same. Refer screen shot attached with the pic.

Kindly find this through car number. Not sharing account details for security reason. Call me if required in other detail.

Regards
Sumeet kumar
[protected]

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Apr 09, 2020

HDFC Bank Customer Care's response Dear Customer,

Thank you for writing to us. In case, details provided by you were accurate and your EMI moratorium request has been successfully registered, we will refund the EMI deducted by 17th April 2020. Thank you for your patience. Stay Safe. Bank from Home! For further information please visit bit.ly/2UQCPe7.

-Anay
HDFC Bank Customer Assistance

Apr 17, 2020

Updated by Sumeet Kumar Bhandari Hello Anay,

Today is 17th and i have not get my refund till time. It's 9.36 PM in my watch. Can you please check this for me. And do theneedful for refund.

Apr 21, 2020

Updated by Sumeet Kumar Bhandari Dear Anay/Team Hdfc,

Can you please revert on this.. I have still not received my money in my account.

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Hello,

I have opted for monetorium of my personal loan of rs 5046 for next two months through ivr one week ago besides that you have debited the amount from the account.

I really dont understand then what is the use of opting the method of monetorium when you are least concerned about the request raised from your geniune customer.

I have to take care of my family financials and other expenses and even a penny less would effect my finance in this lockdown period.

I want my money to be refunded asap as its a tough finance situation period where everyone is going through.

Hope you got my point or i have to opt other options of escalting.

Thanks.

May 15, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Apr 09, 2020

HDFC Bank Customer Care's response Dear Customer,

Thank you for writing to us. In case, details provided by you were accurate and your EMI moratorium request has been successfully registered, we will refund the EMI deducted by 17th April 2020. Thank you for your patience. Stay Safe. Bank from Home! For further information please visit bit.ly/2UQCPe7.

-Anay
HDFC Bank Customer Assistance

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M

Muthukondu

Apr 18, 2020

I was supposed to get my refund on 17 April for my personal loan account no:55688948 but haven't recieved any refund as the money got deducted even after applying for monetorium.

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I am having a HDFC bank easy emi credit card, I don’t have any payment due etc.now these covid 19 days I tried to make the transactions then the bank declines the transactions, why it is happening like that??
My credit card ends with 7119.

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My name is jay arvind parekh and i have two personal loan with hdfc bank, the emi for the loans are rs 5953 and rs 1754 which are deducted on 7th of every month from my hdfc account, but today on 7th april 2020 none of my emi have been deducted from my account and there is enough balance in the account so i want to know why my emi for both the loans have not been deducted. I have not opted for the moratorium offered by the bank so why has...

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Hi, amazon.in initiated a refund of 450 rs on 25th of march. It usually takes 4 or 5 business days to receive the refund in the bank account, but i haven’t received so. I have checked my latest bank statement. I contacted amazon.in and they told me that the refund has been initiated from their side. They have mailed me the transaction id. Please help me get my refund. I tried to contact hdfc bank, but i couldn’t find where to send the complaint. I tried calling but my call got disconnected.

Apr 16, 2020

Complaint marked as Resolved

Refunded.

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Apr 13, 2020

HDFC Bank Customer Care's response Dear Customer,

Thanks for connecting with us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to submit the details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail. Once you receive the auto generated acknowledgment, please forward the screenshot of the email or SMS, along with registered mobile number and confirmation from the merchant.

-Nadia
HDFC Bank Customer Assistance

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Address: HDFC Bank, No 223, Dehradun Rd, Opposite Rama Palace, Adarsh Gram, Rishikesh, Uttarakhand 249201

Website: hdfcbank.com

I made a purchase from microsoft.com store of 5200 Rs on 24th March 2020 at 01:19 AM IST and cancelled the purchase and requested for refund back to my HDFC credit card. I have checked with Microsoft, Microsoft has processed the refund however the same is not reflecting on my credit card its been 15 days and i have not received the refund amount back in my credit card account..

HDFC Bank customer support has been notified about the posted complaint.

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I have bought my iphone11 pro max with hdfc bank debit card on 01/10/2019 in ipixel hubli. As mentioned by hdfc bank (To receive cashback of 7000 within 120 days from the transactional month end) i haven’t received my cashback till now, it is more than 120 days. I have asked in ipixel, they said to check with bank. Hope this issue gets resolved and cashback will be credited as soon as possible. I called bank 2 weeks ago, they said me to send a mail to customerservices. [protected]@hdfcbank.com. They havent replied to my mail still. Registered mobile number - [protected]

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Apr 18, 2020

HDFC Bank Customer Care's response Dear Customer,

We will definitely check into this. Kindly email us at - Grievance.[protected]@hdfcbank.com and restate your concern along with your account, contact, transaction details and copy of invoice and transaction charge slip so that we can investigate this further.

-Nadia
HDFC Bank Customer Assistance

Apr 20, 2020

Updated by The-Techie sorry what is mail id, its showing protected. please help

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I have a savings account with account number [protected] .
I have been charged with rs 702 which has been put on hold by hdfc bank. Reason is miREVENUE HOLD THROUGH GEFU on 4th April without any valid reason.
Plz tell me the reason.

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I need to get my otp in my gmail account as my mobile phone isnot in use currently.

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This is vanshuka sharma from nabha, punjab.

I didn't get any call from one assist executive to renew one assist membership.

But todat i got a message from your bank that
Your bank a/c *4302 will be debited for rs.1450 towards payment of hdfcbank creditcard ending 8894 on 11/apr/2020. Kindly ignore if paid.

Please deactivate this membership and don't debit this money from my account. Please don't forcefully activate this plan.

Aug 9, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

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OneAssist Consumer Solutions Customer Care

from Mumbai, Maharashtra

Apr 8, 2020

Dear Vanshuka, We were unable to find your case with the provided details. Kindly share your Membership Details on this link: https://www.research.net/r/CLC3YPM so that we can assist you accordingly - Swarali, Team OneAssist.

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Due to covid issue couldn’t able to maintain my account properly by ur hold my fund 1186 rs wt the hell is going on rbi say ur emi postponded to 3month bt still Ecs process as been process every day

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Address: Gonda

Website: www.hdfcbank.com

Flipkart refund Amount 7950 26 March credit but Amount not credit my Account.plz help me
Holder: AMIT KUMAR TIWARI
Account Number: [protected]
IFSC: HDFC0001901
Branch: GONDA
Flipkart refund reference no 596124 plz help me.
Show screen shot

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I was supposed to get a cashback of 7000 on a HDFC cashback offer within 3 months on a purchase of iPhone 11. I still have not received the cashback and its over 4 months now. I bought the iPhone 11 on 8th Dec, 2019. Sales invoice attached.

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Address: Delhi jasola vihar

Pradeep Kumar: Funds on Hold
Account Number: [protected]
As on Date: 7 Apr 2020
Amount Held By
HDFC Bank (for MiREVENUE HOLD THROUGH GEFU): ₹587.16

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Dear sir,
With reference to saving bank account in hdfc bank vide no. [protected], i am account holder with this bank and today dated 07.04.2020, debited my emi for rs 23525/- for which i have requested earlier for deferment as by opting morotarium benefit provided by bank and now unable to get my available balance in correct way, kindly remove debit lien in this account and acknowledge the same in my email id as [protected]@gmail.com or sms at my registered no. [protected].

May 15, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Apr 08, 2020

HDFC Bank Customer Care's response Dear Customer,

We are working on your concern vide Ref ID:[protected] and will revert to you within 5 working days.

-Nadia
HDFC Bank Customer Assistance

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S

Shweta Râm

Apr 8, 2020

I purchased iphone 11 on 30th dec its been 3 months I didn’t received my ₹6000 cashback I want urgent help!!

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There is an amount being held by bank itself since very long time.
There is regular transaction in my account every month.
Bank employees also couldn't give proper resolution.
Request release the fund immediately and give the proper clarification for hold the amount.

Account holder: souvik paul
Account number: [protected]
Ifsc: hdfc0000028
Branch: raghunathpur
Mmid:9240188

May 15, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Apr 14, 2020

Updated by Souvik77710 No feedback received

Verified Support

Apr 14, 2020

HDFC Bank Customer Care's response Dear Customer,

We would like to inform you that there is a outstanding charges [AMB, Insta alert etc...] on your account to be recovered.
Hence we request you to maintain a sufficient balance in your savings account or transfer the same so that the charges can be recovered.For further assistance on your outstanding charges we request you to visit your account branch. Please feel free to write to us using below URL further assistance https://bit.ly/2Lzhyn3. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Nadia
HDFC Bank Cusomer Assistance

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S

sidhdfc

from Hāora, West Bengal

Apr 7, 2020

Need urgent attention here, yesterday I did imps transaction through net banking from HDFC TO SBI.

Amount got debited while the amount didn't got credited to benificiary account showing status as PROCESSOR DOWN while checking the status of IMPS transaction in HDFC.

Kindly help.

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sidhdfc's reply, Apr 2, 2020

Need to understand how long will it take to get the refund.

S

shambhu matadmani

from Bengaluru, Karnataka

Apr 8, 2020

ALERT:Rs.199.00 spent via CREDIT Card xx6709 at AMAZON1258399 on[protected]:16:24:39 without PIN/OTP.Not you?Call [protected].

This transaction is not initiated by me. Please refund my amount

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H

hu1948

Apr 8, 2020

I submitted on line fast tag application no -HFR01558454 on[protected] & paid Rs 500/- (total fee as required ). SMS dt[protected] confirmed successful recharging & issue but the same has not been received by me so far .Kindly check up the matter & intimate accordingly .
Thanking you,
Yours sincerely,
( Hukam Chand Saini )

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hu1948's reply, Apr 1, 2020

subject - HDFC BANK -non-receipt of fast tag of car no- HR 02AT3366 .
-Other matter remains same as already submitted .

HDFC Bank Complaints & Reviews

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HDFC Bank reviews & complaints page 453

hdfc bank - imps transaction timed out error, money debited, no refund so far

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