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HDFC Bank Complaints & Reviews

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Updated: Oct 4, 2026
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HDFC Bank reviews & complaints page 453

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D
Dibyadeep Dutta
from Surat, Gujarat
May 16, 2020
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Address: Manek Smruti, Tps Ii, Nehru Road, Vile Parle - Eastmumbaimaharashtra400 057

To whom so ever it may concern.

We ordered a product from amazon and paid through net banking, however the order got cancelled. The refund was initiated from amazon within 5 days of cancellation as discussed with amazon customer care, however the amount is still not credited to our account.
Order number:[protected].
Narration: cixwf44w6shjv9vqby-amazonseller
Cheque/ ref number:[protected]

This is not the first time that we have not received refunds from your bank even after 15 working days. We don't expect this kind of derogatory response from you. My account belongs to the corporate branch of hdfc mumbai.

We would appreciate if you could initiate the refund as soon as possible.
I hope you all understand this pandemic situation and the crisis.

I would expect a refund, for any clarification you can write an email or get in touch.
Customer id : 48389067
Aug 6, 2021
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
May 20, 2020
HDFC Bank Customer Care's response
Dear Customer,

We understand that you have also raised your concerns at HDFC Bank Support reference Number[protected] and you will receive a response from them to your e-mail ID.

Due to the prescribed protocols to curb the spread of COVID19, we are operating with limited staff. Under the circumstances, there may be a delay in our response. Please bear with us. In case of any urgent queries or requests you may also use our NetBanking and Mobile Banking services.

-Nadia
HDFC Bank Customer Assistance
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    A
    Abhishek K. L Srivastva
    May 16, 2020
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    Address: sonipat haryana

    I have hdfc saving account and get personal loan from hdfc bank i paid every month emi 2760 but once i cant maintains balance in account that time bounce my emi and bank charge me bounce charges with taxes and after one month they charge me 236 re for emi rtn charges and next every week they charged me emirtn charged. What is this charges and what is related this charge without massage hdfc alway problem complaint service and we not choice for other bank sal account.
    Aug 7, 2021
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    May 17, 2020
    HDFC Bank Customer Care's response
    Dear Customer,

    Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share with us your complete concern along with the required details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

    -Anay
    HDFC Bank Customer Assistance
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      S
      Shashimadhu
      May 16, 2020
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      The hdfc bank has put a hold on my funds of rupees 9729.00 as mi revenue hold through gefu, account details is
      Account number: [[protected]]
      Ifsc: hdfc0000523
      Branch: richmond road bangalor
      Account type: salary account
      The customer service is not able to give any info on this.
      First of all it's hard to reach customer service because it takes a a lot of time and the ivr options are very difficult and tricky to navigate, after all the effort the customer service is not helpful.
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      May 20, 2020
      HDFC Bank Customer Care's response
      Dear Customer,

      We would like to inform you that there is a outstanding charges [AMB, Insta alert etc...] on your account to be recovered.

      Hence we request you to maintain a sufficient balance in your savings account or transfer the same so that the charges can be recovered.

      For further assistance on your outstanding charges we request you to visit your account branch.

      -Nadia
      HDFC Bank Customer Assistance
      May 21, 2020
      Updated by Shashimadhu
      This is my salary account but with out my knowledge it was changed in to savings account,
      I left the job on oct 2019 but I will not able to maintain the minimum balance which is 10000, at present I m unemployed, I need to close the account without penalty against account minimum balance..
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        naman945
        May 16, 2020
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        I am very disappointed with hdfc bank as today on 16/05/2020 they have charged me rs. 12000 as due to corona condition when people are dying i was unable to maintain balance for my sip of rs. 11000. I have my salary account in this bank and i am using hdfc from my first salary. This very disappointed you have charged rs. 12000. If i were having that much of amount i found have payed rs. 11000 sip. I have saved it for come emergency. I still have faith in you, so kindly refund my rs. 12000 back in my account.
        HDFC Bank customer support has been notified about the posted complaint.
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          A
          ashu22sharma
          from Noida, Uttar Pradesh
          May 16, 2020
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          Address: Ompee Plaza Plot No 51 Flat No 2A Dharm Colony Palam Vihar Extension Gurugram Haryana 122017

          Credit Card No. [protected]
          Name: Ashish Kumar Sharma
          Contact No: [protected]

          This is with reference to my closed credit card, please share NOC for the same
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            S
            shina2997
            May 16, 2020
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            I have not received cashback of 6000 after i bought i phone11 on 24/12/19. It is very disappointing because it is been more than 120 days and the customer service does not respond. Help soon.
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              M
              Moshin4s
              May 16, 2020
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              Resolved

              I am a hdfc bank credit card holder. The bank has auto debited rs. 1399/- from my credit card number ending with 9505 without my concern on date:12/05/2020. I am not interested about this service and don't want this one assist mfee membership any more. So cancel the membership and refund this debited amount of rs.1399/- otherwise file a case at district consumer court.
              Thanks
              Moshin
              [protected]
              Aug 9, 2021
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Dear Moshin, We are sorry for the inconvenience caused. Please provide your registered contact number or membership ID on the given link http://survey.webengage.com/ws/~1qq44ps and we shall look into the matter - Nitesh, Team OneAssist
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                K
                Kartik Kapur
                May 16, 2020
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                I bought an iPhone XR on 4th-Jan-2020 with my credit card. I was entitled for a cashback of INR 5000 with a 6 Month EMI option. As of today, it's been 5 months and I haven't received any cashback.

                My Details are -
                Kartik Kapur
                [protected]
                [protected]@hotmail.com
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                  NarinderSinghSahdev
                  May 18, 2020
                  Resolved
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                  Address: HDFC bank, Amritsar, Punjab, India

                  Received a refund from aliexpress.com with following details

                  ARN no. 15276320092001265431936
                  Amount: 2244
                  Dated:[protected]

                  Refund from aliexpress.com not credited in my card with last four digits 0687

                  More than 40 days have been passed but still refund is not credited

                  Please look into the matter and solve the issue at the earliest.
                  May 29, 2020
                  Complaint marked as Resolved 
                  Received refund
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                    S
                    soulfulbear
                    May 16, 2020
                    Resolved
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                    Resolved

                    Hello, i had purchased iphone 11 from the imagine store, ub city, bengaluru on 11th february and was supposed to receive the cashback of inr 6000/- within 120 days of my purchase.
                    However, it has been more than that, and the amount has neither been credited to my account and neither is it showing up on the "cashback enquiry" page on my hdfc netbanking account.
                    Moreover, there is no way for me to contact the bank through digital platforms or lodge a complaint via call.
                    I hope the consumer complaints forum will look into the matter and help me resolve it asap.

                    Thank you and regards,
                    Aug 11, 2021
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    May 18, 2020
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    Due to the prevailing COVID19 Pandemic situation, customers may experience a delay in receiving eligible cashback. Rest assured, for eligible transactions, cashback disbursements will be done within 30 days post the situation normalizes. We request your patience and support during these testing circumstances.

                    -Nadia
                    HDFC Bank Customer Assistance
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                      Toppo
                      May 16, 2020
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                      Address: Gurgaon

                      Hi team,

                      I was using credit card for good 3yrs and above but due to financial issues i had to settle my credit card payment. My outstanding amount was of 58000 but the bank settled it to 45000 without any discussion... They said this is what the policy is nowadays... I agreed and paid my settlement amount in 6 installments starting from dec'19 till may'20... I am still receiving credit card bills which isn't updated and still showing around 25000 outstanding... After depositing last installment the bank personal said u will receive noc via mail... But i am yet to receive it... And my account still showing 6000 negative balance... Please help.
                      HDFC Bank customer support has been notified about the posted complaint.
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                        Faraazmail
                        May 16, 2020
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                        Address: Vikrant khand gomti nagar lucknow
                        Website: Hdfcbank.com

                        Hi . After opting for moratorium on 8th april after paying my emi on 7th april . My account is in negative now and 3800 rupees are deducted by bank, i have mailed support HDFC and to nodal office up east as well .
                        Please refund my amount as quickly as possible.
                        May 16, 2020
                        Updated by Faraazmail
                        If you can arrange a call from hdfc bank representative i can explain my problem there . Can't write who thing here . My information can be seen by others
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                          Rajeevchat
                          May 16, 2020
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                          Address: Hdfc bank smriti nagar bhilai

                          Plz send me the salary slip on this mail I'd [protected]@gmail.com
                          Employee code 234166
                          Designation-Branch Sales Officer
                          Branch code-2440
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                            Profit Hands
                            May 16, 2020
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                            Address: kunal belleza, 201/a, bavdhan, near lmd chowk,pune,maharastra ,india

                            On 11/12/19 i have purchase pro11 from Nyasa kothrud Store
                            invoice number - tikot/1920/3545
                            invoice date - 14/12/2019
                            Its been 6 moth now no cash back is credited
                            I have been duped for 6k from Nyasa Apple store
                            please take appropriate actions
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                              S
                              sarthak neema
                              May 16, 2020
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                              I have bought my iphone7 with hdfc bank credit card on 01/03/2019 in chennai. As mentioned by hdfc bank (To receive cashback of 3000 within 120 days from the transactional month end) i haven’t received my cashback till now. I have asked in showroom, they said to check with bank. Hope this issue gets resolved and cashback will be credited as soon as possible.
                              HDFC Bank customer support has been notified about the posted complaint.
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                                Jayjeet Sandhu
                                May 16, 2020
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                                Address: Iconcept apple sector 20 chandigarh

                                I have bought an apple iPhone 11 from i currents sector 20 chandigarh in October and till date i have not received the cashback of ₹6000 as claimed by apple it's been 7-8 months now it's really not appreciated please see to it
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                                  T
                                  Thakur Shivam Singh Shivam
                                  May 16, 2020
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                                  Address: Mumbai

                                  Dear Sir,
                                  Plz Resolve This Problem
                                  pf PassBook copy Not available

                                  Shivam singh
                                  Imp-237392
                                  Uan[protected]
                                  May 16, 2020
                                  Updated by Thakur Shivam Singh Shivam
                                  Pf PassBook copy Not available
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                                    Caira
                                    May 16, 2020
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                                    I have bought my iphone11 with hdfc bank debit card on 10/01/2020 from electro world in gip noida. As mentioned by hdfc bank that i will receive cashback of 6000 within 120 days from the transactional month end but i haven’t received my cashback till now, it is more than 120 days. I have even contacted the bank they said that they will escalate this issue but nothing happened. My cashback still not received. Hope this issue gets resolved and cashback will be credited as soon as possible.
                                    HDFC Bank customer support has been notified about the posted complaint.
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                                      Madhu329
                                      May 15, 2020
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                                      Hdfc bank are the one who directed me to one assist but really this company is not taking any request and auto payment mode is activated in my credit card. When i asked for the hdfc bank help they are not responsible.

                                      I din't expect this irresponsible behaviour from hdfc

                                      I'm using hdfc credit card since last 4 year card number ending with 6*6. My account is activated with one assist mfee and charged amount 1399 rs with out my knowledge. I want to cancel the unauthorized plan against my card, and also credit my money in my credit card which you have deducted in my credit card account.

                                      Also this is unfair that you cannot deduct the amount from the credit card without prior notice through call/message.
                                      And hdfc bank also has to recheck this issue with the auto payment modes.

                                      This is the 2nd year i'm requesting again for the cancellation of this one assist plan. Please kindly take a notice and cancel the plan and repay my amount rs.1399 as soon as possible.

                                      So request you to please cancel this activation against my credit card, and refund my money also.
                                      HDFC Bank customer support has been notified about the posted complaint.
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                                        Taruni Pahuja
                                        May 15, 2020
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                                        I have purchased iphone 11 on 3/01/20 and still i have not received cashback amount its been 120 days but still i have not received the cashback. While purchasing i have made payment using my hdfc debit card but i have not received any cashback.
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