HDFC Bank Complaints & Reviews

My tag is registered on number [protected],

I have raised multiple complaint on hdfc fast tag from the date of purchase[i. E oct2019], that its not getting scanned at tolls.

I have called every week from last 3 months to get this solved, even raised a service request through hdfc fast tag login, only answer i used to get till date was that they are re-issuing a new tag with in a week,

This is very pathetic and unexpected service from hdfc, being a existing customer from 10 years with hdfc. I have preferred to go with hdfc for fast tag, but its very very bad experience.

Even asked for cancellation of fast tag and revert back money that is also not happening

Sir
I tried to recharge my fastag (Hdfc) for rs.100 and rs 50, but both my transactions failed. But my bank account debited twice for the amount mentioned above. So please do the needful at your end

Rajinder pal
Hoshiarpur
Punjab

Yesterday ta 8:55am i have done a recharge 599 on my mobile
My recharge was not sucessful so i called custmer care at 2:14 pm. They told me that recharge has failed and u will get the refund, her name was anita. Afert full confirmation i have done rechare from amazon
But after two hours of that recharge i got anaother message by payzapp that your recharge ha been sucessfull
Now i have double recharge on by no.
For this quare i would request you to contact me
My registered mobile no. Is [protected]
My want my refund for this issue

I have bought my iphone11 with hdfc bank debit card on 10/2019 in cyber hub, gurgaon. As mentioned by hdfc bank (To receive cashback of 6000 within 120 days from the transactional month end) i haven’t received my cashback till now, it is more than 120 days. I have asked in apple store, they said to check with bank. Hope this issue gets resolved and cashback will be credited as soon as possible.

I have purchased iphone 11 on 10/19 from apple store cyber hub, gurgaon using my hdfc bank debit card on which i suppose to get rs. 6000.00 cashback after 120 days as claimed by apple & hdfc,
But till today its been more than 120 days & i have not yet received any cashback.
I have registered a complaint in this regard at apple store but they are least bothered about this,
Plz help.

I booked a ticket on upsrtc on 21/02/2020. But this was cancelled on journey date 28/02/2020 with 100% refund by upsrtc on 28/02/2020. This refund amount credited by upsrtc to hdfc upi on 03/03/2020. But hdfc not credit to my account yet.
My ticket no is 14665105 and atom txn id is[protected]
Refund txn id is 2621442
Bank ref no. [protected]
Refund ref no.[protected]
Refund date to hdfc bank 03/03/2020

I filed an application for hdfc fastag - hfr01481563. Called customer care number more than 10times, spoke to multiple people. Everytime they respond saying the tags are not dispatched, we are escalating, the tags will arrive within few days. Its been almost 2 months i cant get any progress on it.
Asked to cancel it, but they are saying they cant cancel once applied. No email id or online way to contact. The only option is to call the number [protected] and speak to those people

Hello hdfc. I purchased a ipad pro from croma retail mount road chennai on nov 6 2019 for rs 68000 using hdfc debit card.in the bill they mentioned you are eligible for cashback offer. And within 120 days you will receive cashback of 5000. But still now i have not received cashback. Please solve the issue asap. My number is [protected]. My email id [protected]@yahoo.com.

I have reacharged my fastag of rs.1000 from amazon pay through upi from my icici bank account on 13th march 2020, its not been updated in my fastag wallet, also i have to pay penalty on the toll plaza of rs.150
Customer id[protected]
Wallet id [protected]
Vehicle no. Up14dy0900
Mobile no. [protected]
Pls update my payment into my account asap.

I have hotlist my dinners black credit card last month with an instruction not to reissue card again, got a call back from crm team and i confirmed that i don’t want to continue with diners black card, further which i have not received any new card from hdfc bank, but today i got an sms that rs 5900 is due on my card, upon check statement received over my email, i got to know this is annual fee + 18% gst charged for the card which was hotlisted over a month ago, to a surprise last 4 digits of the card is not of card i was holding.

Not sure under which category i should tag this complaint?

Hi,
I have been waiting for my hdfc debit card which was dispatched on 6th, the airbill no. Awb [protected] but havn't received it has yet. Im trying to call on customer care number but its always answering machine. Very bad and irresponsible service.
Please let me know about my debit card, i have given my mobile no also.

Thanking you
Chandan

Hdfc bank without my authorization given the shaw acedemy 500rs from my account i need serious action to be taken against it how can you give anybody money without otp just like that i need my money back asap
On 13 march around 4 pm hdfc bank deducted 500rs from my account for online education withot my consent i didn't even click on the website and they gave them my pricious 500rs i made complaint in bank and no serious action from them do something about it and give back my money

My sip auto paytment date is 11 th of every month. But amount tried to debited from my account on 10 th of march. Due to insufficient balance payment not success and for this transaction hdfc bank debited 595 rs of penalty. If i dont maintain balance on 11 th of march which is tha actual paytment date i can accept tha penalty. But the mistake is not from my end and i lost my money.

As per rbi guidelines bank can’t levi any kind of charges on the salaried account under maintainability of the account they have put a hold of 500 today who know tomorrow it will be 10 k or something and for something like they haven’t responded to any kind of justified answer for it.
Hdfc bank
Ac : [protected]
Branch : first india palace
Ifsc hdfc0000280
Accounholder swapnil s wilson

Cancellation of one assist membership
I am a hdfc bank credit card holder. The bank has auto debited rs. 1299/- from my credit card number ending with 6523 without my concern on date:13/03/2020. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1299.
Thanks & regars,
Santosh verma

I purchased a triple door samsung refrigerator from reliance digital, madinaguda, chandannagar, hyderabad on 8.10.2020 with finance from hdfc.

At the time of purchase, staff of reliance digital told me that i will be getting cashback if i purchase through hdfc loan. Cashback offer was of rs.9000 from hdfc and rs.3000 from reliance digital.

They said the cashback benefits will be credited directly into my account on completion of 3 emis out of total 6 emis.
After debit of 3rd emi, i asked reliance staff ms. Yashoda and she assured i will get the benefit before 4th emi paid up.

Now even 5th emi paid up but still i did not get the cashback.

One mr ramu of hdfc from reliance digital showroom in madinaguda hyderabad spoke to me but hardly any use.

My name: t. Gopalakrishna sarma
Phone no.[protected]

I got a call from club factory customer care number ([protected]) about order refund money after long discuss, he told me to put card number in app my account side then suddenly i got debite massage of three transection 1500/, 9999/and 4999/ then. I blocked my card, but now bank is not taking any action insest of ask me to pay money, now please help me i can't pay 16500/

I have purchased 04 december 2019 reliance jewellery and there was 10% cashback if you pay through hdfc bank debit card but the cashback amount has not been credited in my account. It’s been a long time and no one is paying attention to my complaint neither hdfc. The cashback has not been credited in the account despite being more than 90 days.

This is VRUNANSHU Bhayani
I have called customer care number [protected] 2 times in two days for replacing my fastag.
I was told that a link would be sent on the registered mobile number through SMS and have to pay rs 100 through the link.
I'm waiting for the link since more then 24hrs.
Not able mail on their mail id

Dear team,

I have written earlier few months before complaining about the credit card team harassing me in whatsapp. (Thats for missing payment for a month)

In dec '19 - i couldnt do the payment because of personal reasons and health issues im going through - what ever salary i get goes by 5th of every month on loans and paying interests - left with nothing to survive (You can check my account statements).in this situation i asked the deputy manager - chennai branch (Mr. Manivannan r - and his mobile # [protected]). To arrange for a settlement and close this credit card, which he agreed if i pay that months minimum due - i clearing informed him that i can not continue paying this minimum amounts as its never ending and my overall due is growing endless. He agreed to arrange for the settlement - so i paid about 13 thousand on 31st jan 2020 hoping for the settlement to happen. But there was no update, instead the cc teams harrasment started again from last month. I explained to each and every representative the situation but no use - they were more like machines than humans.


Instead - my salary account is blocked and showing negative balance of -17k, i was not able to access even those few rupees which was left for my survival. I was put into embarrassment when i swiped by card last night in the super marker and i have return the food items bought. Today morning - the collection team had went to my old chennai address in the early hours (About 7am) where i dont stay anymore since i moved to bangalore and informing about my payment due to my relatives - can there be any more disgrace the bank can do to the customers than these??? I called mr. Manivannan - there is no response and called the credit card customer care and logged compliant as well (Reference # [protected])

I'm already going through stress and metal depression - can share my medical records if required. Im on medication and severe financial crisis for last one year. I can not handle this situation anymore and this email will hold as evidence for further investigations. If the bank continues to harass me - i may have to take actions for which the hdfc bank and credit card collections team will be responsible.

I want my salary account to be released and need a settlement and time to close my credit card.
Don't want any calls anymore from the cc team - if possible put me to do not call list and they can not whatsapp me (Please refer my earlier complaint on this) or visit my relatives home.

Would request you to take care of my concern and to take actions on the teams who were misleading me.