HDFC Bank Complaints & Reviews

Address: Mumbai City, Maharashtra, 400018

I purchased an iphone almost 4 months back using my hdfc debit card opting for the 6000 rs cashback offer. The cashback was supposed to get credit within 120 days but its been more than that and i haven't recieved my cashback yet. Please help me with this. I have all the required bills with me and the hdfc customer care is not very easy to approach.

Apr 1, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Feb 26, 2020

HDFC Bank Customer Care's response Dear Customer,

We are working on your concern vide Ref ID:[protected] and will revert to you within 3 working days. -Zubin

-Nadia
HDFC Bank Customer Assistance

Verified Support

Feb 27, 2020

HDFC Bank Customer Care's response Dear Customer,

We would like to inform you that the applicable cashback of Rs. 6000.00 has been already posted to your loan account on[protected]. For further assistance you may click on https://bit.ly/2Lzhyn3 to submit the details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

-Nadia
HDFC Bank Customer Assistance

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M

Mahisara

Oct 15, 2020

I'm owning HDFC millenia debit card. I found that this card gives 2.5% cashback for online spent. But I have not received any points to redeem. Please help me out with this issue.

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R

RSB Multi

Aug 19, 2021

I purchased an Fridge almost 4 months back using my hdfc debit card opting for the 2500 rs cashback offer. The cashback was supposed to get credit within 90 days but its been more than that and i haven't recieved my cashback yet. Please help me with this. I have all the required bills with me and the hdfc customer care is not very easy to approach.

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P

Pandurang Divate

Oct 4, 2022

I purchased a macbook air on 4/09/2022 when HDFC was giving 6000 cashback on it but 4 months have passed but my cashback didn't credited
My transaction details are
Txn I'd - [protected]
Card owner name - shubham khairnar

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Dear sir/madam,

My name is ashishkumar patel having hdfc bank diners premium credit card.

I received an offer sms from hdfc bank : 15%cashback +10x reward points @amazon great indian festival (21-25th oct) via smartbuy! Use creditcard @hdfc bank festive treats! Hdfcbk.net/jv6dlpo t&c.

10x reward points and 5 % cashback offers applicable if transaction made on amazon or flipkart through smartbuy between 25th to 31st october 2019.

I have completed two transactions of rs 10490 and rs 1122 on 25th and 31st october 2019 respectively on amazon through smartbuy.

I have not received 10x reward points and 5% cashback till date. My registered mobile number with hdfc bank is [protected].

Transaction are available in statement but order i'd is not mentioned in statement. Now escalation team is asking for order i'd which is not mentioned in statement.

In this way, they are harrasing customers and doing cheating in place of providing offer benefits.

Please check and do the needful at the earliest.

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Feb 24, 2020

HDFC Bank Customer Care's response Dear Customer,

We request you to share the offer mailer/offer details along with the header and footer provided from the bank end and Click on https://bit.ly/2Lzhyn3 to enable us to review and assist you accordingly. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

Nadia
HDFC Bank Customer Assistance

Feb 25, 2020

Updated by ashish0470 Dear sir/madam,

I am unable to generate reference number from the link which you shared.

Kindly contact me on [protected]@gmail.com.

I have shared screenshot of both the offers.

My name is Ashishkumar Patel having hdfc bank diners premium credit card.

I received following sms from hdfc bank :

1) 15%cashback +10x reward points @amazon great indian festival (21-25th oct) via smartbuy! Use creditcard @hdfc bank festive treats! Hdfcbk.net/jv6dlpo t&c.

One more offer

2) Rs.500 CashBack just for you @HDFC Bank Festive Treats! To claim, spend Rs.3000 on Amazon/Flipkart from 19 to 31Oct on CreditCard xx3259 hdfcbk.net/a0oRMRv T&C

Still I have not received any benefit from HDFC bank regarding above offers.

I have completed two transactions of rs 10490 and rs 1122 on 25th and 31st october 2019 respectively on amazon through smartbuy.

I have not received 10x reward points and 5% cashback or Rs 500 cashback for second offer till date. My registered mobile number with hdfc bank is [protected].

Transaction are available in statement but order i'd is not mentioned in statement. Now escalation team is asking for order i'd which is not mentioned in statement.

In this way, they are harrasing customers and doing cheating in place of providing offer benefits.

Please check and do the needful at the earliest.

Mar 30, 2020

Updated by ashish0470 Reminder-1

Already I did the the steps and uploaded complain as you instructed.

Still I have not received resolution.

Account/Customer ID: Credit card 3608xxxx3259
Registered Contact Details/Email ID: [protected]
Credit Card Number: 3608xxxx3259

Dear sir/madam,

My name is ashishkumar patel having hdfc bank diners premium credit card.

I received an offer sms from hdfc bank : 15%cashback +10x reward points @amazon great indian festival (21-25th oct) via smartbuy! Use creditcard @hdfc bank festive treats! Hdfcbk.net/jv6dlpo t&c.

10x reward points and 5 % cashback offers applicable if transaction made on amazon or flipkart through smartbuy between 25th to 31st october 2019.

I have completed two transactions of rs 10490 and rs 1122 on 25th and 31st october 2019 respectively on amazon through smartbuy.

I have not received 10x reward points and 5% cashback till date. My registered mobile number with hdfc bank is [protected].

Transaction are available in statement but order i'd is not mentioned in statement. Now escalation team is asking for order i'd which is not mentioned in statement.

In this way, they are harrasing customers and doing cheating in place of providing offer benefits.

Please check and do the needful at the earliest.

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Last year, i opened a demat account and branch manager of hdfc bank, mr bhupinder singh behal promised that this account is completely free of cost and charges for opening account was also reversible. After so much efforts and calling, finally it was reversed. Now, again 885.00 rs (Trans no :[protected] debited from my account[protected] on 12 feb 2020 as depository charges. I request to you to please refund my amount. Following are the...

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Address: F NO 104 SAIRAJENDRA APTS, BANK OF BARODA CLY, GANDHINAGAR, 500080

Fastag not delivered even after a month and cancel request also pending for 7days, not able to apply at other vendors as npci blacklisted vehicle#
Have send mail a week ago, when they said it will do done in 4days, yesterday they said need to do it with otp and done that as well, they said its closed, but i still its same error am getting - blacklisted by npci etc, kindly help me cancel hdfc fasatag and get the amount refunded.
Have raised ticket with hdfc sr[protected].

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Feb 21, 2020

HDFC Bank Customer Care's response Dear Customer,

Please email at fastag.[protected]@insolutionsglobal.com or reach Fastag Team directly at [protected] for better assistance.

-Anay
HDFC Bank Customer Assistance

Feb 24, 2020

Updated by gopalakalle Hi Anay,

As I have already updated here on 21st Feb, I have already mailed to that mail id, can you please suggest what can be done now ?
It's still showing my vehicle as blacklisted because of your in capabilities I am stuck and not able to purchase Fastag for last more than a month !!!

regads
Gopal

Feb 25, 2020

Updated by gopalakalle today also they are saying wait for this week. Am not sure how can HDFC simply lock us like this, am not able to apply else where, after they are incapable of delivering fastag they are proving they are also not capable of simple canceling it.
Kindly suggest whom can we approach to get rid of this problem.

regards
Gopalkrishna kalle

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G

gopalakalle

Feb 21, 2020

Have mailed to that mail id on 13th Feb asking to cancel as per their customer care suggestion, after waiting for two weeks but they didn't cancel. When called yesterday they said I have to do it with OTP, still it's not cancelled...am not able to apply anywhere.

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Address: Chennai, Tamil Nadu

I am a hdfc bank credit card holder. The bank has auto debited rs. 1899/- from my credit card number ending with 0330 without my concern on date:20/02/2020. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1899/-

Oneassist relationship number : 10088172
Mobile no. :- [protected]
Credit card number ending :- 0330

HDFC Bank customer support has been notified about the posted complaint.

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Address: 110093

I had applied for hdfc home loan and paid a processing fee of ₹5900 but hdfc couldn't fullfill my requirements and any amount was not sanctioned and other that i had applied with another bank and successfully sanctioned and disbursed. Then i asked hdfc to refund my processing fee they said please drop mail on trailing mail and i did that but after several reminders and complaint on hdfc website and grivelance but there is no response and update from there side.
I request to refund my processing fee of ₹5900/- please get in touch with me on [protected]

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Address: B-442, Street no.-1, Ashok Nagar, Delhi, New Delhi, Delhi, 110093

I had applied for hdfc home loan and paid a processing fee of ₹5900 but hdfc couldn't fullfill my requirements and any amount was not sanctioned and other that i had applied with another bank and successfully sanctioned and disbursed. Then i asked hdfc to refund my processing fee they said please drop mail on trailing mail and i did that but after several reminders and complaint on hdfc website and grivelance but there is no response and update from there side.
I request to refund my processing fee of ₹5900/-

Feb 21, 2020

Updated by Gauravjai19 Please get it touch with me on [protected]

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Address: Saryan Singh Cplx, Main Bazar, RS Pura, Jammu Cantonment, Jammu and Kashmir 181102, 181102

Hello sir my name is paropkar singh my account number is [protected] and my mobile number registered is [protected] sir i am open account in hdfc bank branch in r. S pura jammu sir before open account in hdfc bank a bank employee tell me if you maintain the balance for 3 months credit card issue to you after 3 months but now 5months over i apply credit card 2 times they are rejected bcz no c. P. V done by branch officer nw i m apply 3rd time and i m so scar bcz if this time c. P. V was not done my credit card reject once again kindly help me plz call to bank branch for done my c. P. V as soon as possible i hope you solve my problem thanks sir plz help me immediately

Mar 30, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Feb 25, 2020

HDFC Bank Customer Care's response Dear Customer,

We can help you with that. Please click on https://bit.ly/2Lzhyn3 to submit the complete 16 digit application reference number to review and assist you accordingly. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

-Manoj
HDFC Bank Customer Assistance

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Address: Jaipur, Rajasthan, 302012

I have received an sms, "dear customer mandate reference no: hdfcxxcxxxxxxxxxxx issued to hdfcltd with value rs. 40000.00 and frequency mnth is received today for processing.in case of any issue please get in touch with your branch." i dont know what is it and no bank offcial explained it for me. I paid everthing as per due date. Whenever i call to bank offcials they just say "checking sir, let you know".. While applying the application, all bank offcials were putting thier efforts to complete monthly sales target.. Now nobody pays attention for customer's issues..

Mar 27, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Feb 21, 2020

HDFC Bank Customer Care's response Dear Customer,

We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Preethi
HDFC Bank Customer Assistance

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Address: Nagpur, Maharashtra, 440018

I have purchased iphone 11 on 11/10/19 from apple store nagpur using my hdfc bank debit card on which i suppose to get rs. 6000.00 cashback after 120 days as claimed by apple & hdfc,
But till today its been more than 120 days & i have not yet received any cashback.
I have registered a complaint in this regard at apple store but they are least bothered about this,
Plz help.

Mar 24, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Feb 22, 2020

HDFC Bank Customer Care's response Dear Customer,

We are working on your concern vide Ref ID:[protected] and will revert to you within 4 working days. -Zubin

-Bejoy
HDFC Bank Customer Assistance

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Address: Kurnool, Andhra Pradesh, 518002

I hold a hdfc fastag for my four wheeler and i have received a mail notification from hdfc fastag ([protected]@hdfcbank.net) that my account has been debited for rs.285 for adjustment entry on 1/20/2020 6:25:15

Immediately i contacted customer care and raised complaint regarding this to enquire and refund the money as i have not performed any travel on that day.
I have been asked to drop a mail to fastag. [protected]@insolutionsglobal.com with all details.

I have sent mail on 21/01/2020 but i have not received any response for 20 days. So i called again to the customer care and asked the status of my complaint. They asked me to send mail with all details again and so i have sent mail again on 09/02/2020. Also i have raised a service request on hdfc fastag website on 28/01/2020 with sr no sr[protected] and sequence no 30219. This is also still in open status and i believe there is no proper customer service setup for fastag customers to handle these complaints.

And unfortunately either the hdfc bank or npci are ready to address this issue and help to resolve it.

There is no escalation process also for these complaints. Attaching the screenshot of the transaction history of my fastag account which doesnt show any details of this manual adjustment entry transaction.

Mar 24, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Feb 22, 2020

HDFC Bank Customer Care's response Dear Customer,

Request you to write to https://bit.ly/2v5fP1S mentioning the Fastag reference number, transaction details, and the attachment to enable us to check and assist further. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

-Zubin
HDFC Bank Customer Assistance

Jan 20, 2021

Updated by udayknl89 This issue is not yet resolved by HDFC bank even after an year.

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Address: ROOM NO. 10, DURGA NAGAR CLY, J. V LINK ROAD, Mumbai City, Maharashtra, 400060

Dear team, after working for 2 and half years in hdfc bank, 1 thing that has really not changed is their harrassment,..

This harrassment is in various ways... One of the way is by letting their employees seated late for no reason, without any work,.. Its just a complete harrassment towards their employees.

It's so dissapointing that one side management says that every staffs will leave on time and strict action will be taken against them, and on the other hand the same management is least bothered to know whether their commitments are in place or not,

I used to work in andheri west, shoppers stop branch and you can see it yourself that still the harrassment is on and will go on..

I wanted to bring to your notice so that we all leave on time and can spare atleast some time with our family afterall we all are humans and we all need some peace of mind.

Need some positive feedback on this, thanks.

Regards,
Anup singh,
[protected]

Mar 22, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Feb 20, 2020

HDFC Bank Customer Care's response Dear Sir,

Please share your employee code, supervisor's name, office location & contact on exit.[protected]@HDFCBank.com. We'll get back.

-Preethi
HDFC Bank Customer Assistance

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Address: 500055, Hyderabad, Andhra Pradesh

I have got a personal loan from hdfc bank last month. I have paid my emi through UPI for last month as my ach mandate form was rejected due to signature mismatch. I got a letter from your side last month, stating that ach mandate rejected. Then i dropped a mail to [protected]@hdfcbank.com. But no one responded.
I unable to go to the bank due to personnel problem. I need online support to resolve the problem. Please do needful to resolve...

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Address: Sikanderpur, DLF Phase 3, Sector 26, Gurugram, Haryana 122002, Faridabad, Haryana, 122002

I bought amazfit GTR watch from Amazon on 20 Jan 2020. but somehow I didn't like the watch and I refund that watch on 28 January 2020 . after that I had a word with Amazon telecaller name is gurpreet . she told me your amount which is 10099 rupees . will be refunded back in my account and she told mee before transferring amount will give you confirmation call so that you can confirm you want that amount in your Amazon wallet ya in your account from which I have made a payment . but I didn't get any call and they have made a payment in some other account which is not belongs to me .
Bank name is "HDFC Bank "
IFSC CODE- HDFC000679
refund reference number[protected]
refund order ID[protected]
I don't know about this bank account even I have confirmed with my family member this bank account number is not belongs to anyone . I hope you will resolve my problem as soon as possible

Mar 24, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Feb 21, 2020

HDFC Bank Customer Care's response Dear Customer,

Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details. Please mention reference number TT[protected] for us to promptly respond to you via email.

-Bejoy
HDFC Bank Customer Assistance

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Address: Saryan Singh Cplx, Main Bazar, RS Pura, Jammu Cantonment, Jammu and Kashmir 181102, Jammu, Jammu and Kashmir, 181102

Hello sir my name is PAROPKAR Singh My Account Number is [protected] And My Mobile Number Registered is [protected] sir I am open account in hdfc bank Branch in R.s pura Jammu sir Before open account in hdfc bank A Bank employee Tell me If you maintain the balance for 3 months Credit card issue to you after 3 months But Now 5months over I Apply Credit card 2 times they Are Rejected Bcz No C.P.V Done by Branch Officer Nw I m apply 3rd time And I M So scar Bcz If This Time C.P.V was Not Done My Credit card Reject Once again Kindly help me Plz Call To Bank Branch For Done my C.p.v As Soon As possible I Hope You Solve my Problem Thanks Sir plz help me immediately

Mar 27, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Feb 21, 2020

Updated by Paropkar singh No update

Verified Support

Feb 24, 2020

HDFC Bank Customer Care's response Dear Customer,

We have noted the concerns expressed in your post. In this regard, we are unable to trace your recent application records with the details provided in your post. Having said this, we request you to provide the following details by visiting the given link https://bit.ly/2Lzhyn3 to enable us to do the needful. 1. Name as mentioned on the application form 2. Date on which the application was submitted 3. Place where the application was submitted 4. E-mail address & City of residence 5. Name and contact details of the executive who collected the application. 6. Mode of application (online link or website details). 7. 16 digit alpha number application reference number. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

-Zubin
HDFC Bank Customer Assistance

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Address: 490023

Dear sir
I have salary account of HDFC bank since 4 years and some days ago DMAT account had opened without any intimation and rs 1299/- deducted from my account and i did not aware that means some one cheat to me and open trading account.
i am not satisfied frome the service of the HDFC bank.
i am not interested in trading account, so please refund my ammout(1299/-).

Mar 23, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Feb 21, 2020

HDFC Bank Customer Care's response Dear Customer,

Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details. Please mention reference number TT[protected] for us to promptly respond to you via email.

-Bejoy
HDFC Bank Customer Assistance

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Address: Pratap Road, Wankaner, Morbi, Gujarat, Rajkot, Gujarat, 363621

Hello my name is shahbaz badi and i'm working at wankaner, pratap road, wankaner athdfcbank as bso. My employee id is 227595. I'm working as casa officer but here my superior makes me do clark's work and force me to stay their after 7pm the person who haress the is branch manager amit bhatt (Code:-a9530) and the one who is mostly harresing me and making branch manager do same is deputy manager surpalsinh zala (Code:-s34004) they continuously haress me for that i have also record about their behavior as proof so kindly guide.
My employee id:227595
Superior name: surpalsinh zala
Surpalsinh id code:s34004
Location: hdfcbank, pratap road, wankaner, morbi, gujarat

Feb 22, 2020

Complaint marked as Resolved

When Surpalsinh received call from form he told me that forum person says bank staff related issue is not there part of work and manager told me to file case against me because I file a complain in forum after that we had interaction about this Surpalsinh and me that I will take my complain back and he told me that when HR calls I should say that our misunderstanding has been solved with this conversation he assured me that this will not happen again so I should take back my complain. Thou he mailed HR regarding me but I am not sure about content but from my side I believe in him and request to mark my complain as resolved.

HDFC Bank customer support has been notified about the posted complaint.

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Dear team, i have requested fast tag though the hdfc site with my application no:hfro1400314, its on jan 18. Not response till now from team after that even though email say 7 working days. I called customer care this week last week also before last week, they keep on telling its is not dispatched wait for 1 more 7 working days. I really got pissed off with this request and there is no clue whom to approach. Kindly assit....

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Address: Bavdhan, Pune, 411021

I had purchased redmi note 8 pro from mi store (Fc road, pune) on 21st oct 2019. I was told that if i pay the amount by hdfc bank card, i will be eligible for a cashback of rs1500 /- which will be credited within 90 days (30 days). More than 120 days have passed but did not receive the cashback yet. I have invoice and payment slip (Which clearly mentions that i am eligible for cashback of rs 1500/-) with me. Request to provide the cashback as soon as possible.

My email id: shrikant. [protected]@hotmail.com

Mar 23, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Feb 20, 2020

HDFC Bank Customer Care's response Dear Customer,

Kindly write to http://bit.ly/30tUNFG along with the offer details and the payment slip, to enable us to check and assist further. we are working on your concern vide Ref ID: TT[protected] and will revert to you within 3 working days.

-Nadia
HDFC Bank Customer Assistance

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I was harassed on call by an hdfc employee saying i have to make payment for credit card. I had already paid my credit card bills. This person ([protected]) called me on behalf of hdfc bank and spoke to me in a very rude manner. She asked me to pay for the credit card bill which was not even mine. It is a miss from the agent but what about the misbehaviour. I kindly request the forum to look into this issue.

Mar 27, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Feb 20, 2020

HDFC Bank Customer Care's response Dear Customer,

We request you to contact our Debt manager at[protected]/67268002. Alternatively, please feel free to write to us at PriorityRedressalRPM.[protected]@hdfcbank.com, we shall assist you.

-Zubin
HDFC Bank Customer Assistance

HDFC Bank Complaints & Reviews

File a complaint to HDFC Bank

HDFC Bank reviews & complaints page 473

didn't receive cash back

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credit card offer of october-2019

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depository charges

fastag not delivered even after a month and cancel request also pending for 7, days blacklisted vehicle#

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cancellation of one assist membership

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processing fee is not refunded since last 1 month

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processing fee is not refunded

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credit card rejected 2 times no c. p. v done by branch

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direct payment

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iphone 11 cashback not received

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fastag manual adjustment entry

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late sitting

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ach mandate rejected

amazon payment charge disputing

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hdfc bank credit card

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refund process

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complaint regarding harassment with employee

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fastag request is cheating me without results

did not receive cashback

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misbehaviour by hdfc employee

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HDFC Bank Complaints & Reviews

File a complaint to HDFC Bank

HDFC Bank reviews & complaints page 473

didn't receive cash back

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credit card offer of october-2019

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depository charges

fastag not delivered even after a month and cancel request also pending for 7, days blacklisted vehicle#

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cancellation of one assist membership

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processing fee is not refunded since last 1 month

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processing fee is not refunded

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credit card rejected 2 times no c. p. v done by branch

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direct payment

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iphone 11 cashback not received

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fastag manual adjustment entry

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late sitting

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ach mandate rejected

amazon payment charge disputing

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hdfc bank credit card

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refund process

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complaint regarding harassment with employee

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fastag request is cheating me without results

did not receive cashback

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misbehaviour by hdfc employee

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