HDFC Bank Complaints & Reviews

I'm sukhpal singh from ludhiana punjab
I applied for hdfc fastag online with payment of rs.500, application number hfr01358489 also uploaded the necessary supporting documents and vehicle registration certificate.
After that i received customer id & wallet id on 12/01/2020 through sms and email. Even my wallet was recharged for inr.300. But still i haven't received fast tag sticker.
The tollfree does not work and i'm struggling with fastag as it is going to be mandatory from 15th january onwards.
Mobile number [protected] and vehicle number pb 10 fu 0320

177 rs was debited two times from my account.
3rd party cash txn inc gst 020120-mir200 mir[protected]/01/20 177.00 -
This was debited on january 15th

3rd party cash txn inc gst 200120-mir200 mir[protected]/01/20 177.00

This was debited on 27th january

3rd party cash txn inc gst 130220-mir200 mir[protected]/02/20 177.00
This was debited on 15th feb.

This is totally ridiculous. How can y'all keep taking money like this.

Cancellation of one assist membership
I am a hdfc bank credit card holder. The bank has auto debited rs. 1899/- from my credit card number ending with 0787 without my concern on date:06/02/2020. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1899/-

Oneassist relationship number : 6234263
Name :v naresh
Mobile no. :- [protected]
Credit card number ending :- 0787

Cancellation of one assist membership


Complaint status
[feb 16, 2020]
Hdfc bank customer support has been notified about the posted complaint.
Complaint comments comments updated: jan 16, 2020
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Hi team,

My hdfc fastag application number is hfr845540.

I have applied on 19th dec 2019 and i have received the login credential. However, i have not received the fastag sticker.

I have sent the mails to "support. [protected]@sahaj.co.in" and called the customer but there is no response.

Kindly help me to get the fastag sticker.

My hdfc fastag amount got deducted at least 5 times inspite of my car not passing through toll gate. I complained the same to the customer care many times and sent a mail to fastag. [protected]@insolutionsglobal.com.
No reply yet. Fed up with their response, i removed the tag and purchased a new nhai tag at a pos. I am sharing my bad experience with hdfc bank so that at least others can be cautious with the misuse of their fastag

Submit a complaint
Cancellation of one assist membership
I am a hdfc bank credit card holder. The bank has charges rs.5000/- on my credit card number ending with 9059 without my concern on date:14/02/2020. Bank apply this one assist policy without my confirmation. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount and remove the applied charges rs.5000/-

Oneassist relationship number :?
Name :- aishwarya sanjay thakur
Mobile no. :- [protected]
Credit card number ending :- 9059

Hello sir,
I want to complain about hdfc fastag recharge wallet in which i had sone a recharge of 500 each twice one on 4.2.2020 and another on 5.2.2020 thru phone pe the amt has been deducted from my account but till today that is 15.2.2020 my wallet has not been updated. Tried to reach fastag no but line is always busy.

Pl. Do needful @the earliest.

Best regards

Amarkumar

On 22nd nov, at khalapur toll plaza as fasttag was going to be activated from 1st december we paid toll amount in cash and immediately we also got a message of deduction of rs173/- from fastag wallet. We immediately stopped the vehicle and approached toll booth. It was informed to us that we have to approach customer care of bank.
Please initiate refund of rs.173/- as i have paid toll twice.
I have tried complaining in hdfc fastag customer care several times but no reply. I have also send email to fastag. [protected]@insolutionsglobal.com several times but no reply from there also.
Hdfc fastag customer id[protected]
Wallet id - [protected]
Car registeration no - mh 03 dg 4546
Registered mobile no - [protected]
Registered email id - [protected]@yahoo.co.in

Myself viral pitroda
Branch - ghansoli
Sales officer corporate salary
First my regination date was 18 july 2019
And last working day was 17 august 2019
Then after 90 days i knew that they upload wrong date of 24 july 2019 so that's why they where not giving my salary and relieving letter bt mistake was them
Then after i have submitted new resignation letter of 24 july 2019
Please help me with this has its now such a long time its been 8 months
Didn't get reliving letter and salary till date their is no response regarding this has they told me to submit new relieving letter
Till date their is no response can you help me with
Do the needful
As soon as possible

My hdfc savings account has blocked state from last 1 year.
I recently did my re-kyc for the second time and also visited hdfc bank personally more than twice. I received sms saying my account status has been successfully changed from blocked to active. But when i do online transaction, following is the message received with transaction failure: there is a memo present on the debit account, transaction declined....

Sir/madam,
I would like to make urgent request regarding my pending of rs 2349 which i have ordered a shoes & returned the products due to some issues. According to amazon i have got refunded on 13, feb, 2020. Yet i dn't recieved into my account. So i will be really glad if you could helped me resolve it.
With regards
Kimnunnem simte

From last 15 days i m trying to get the reissue of fast tag but i m not getting the proper responce from the bank side. When we call on the customer care always there is new person - again tell him the complete detail then he replied that with in three working days you problem will be solve but not getting any solution.

Dear sir,

10 day before my car front glass broken. Now i replace new glass so that my fast tag also damaged. I immediately request on customer care for the new sticker and pay rs 100 also by transection. But till date we didnt receive the sticker.

I tried to call on customer care but not getting any response.

My customer id is ;[protected]
Wallet id :- [protected]
Vhickel no - hr 06 az 2759

The user reference number transection is[protected]
Rrn refrence number[protected]

Dated 30 jan 2020

Kindly deliver the new fast tag sticker on the following address as soon as possible:-

Sandeep kumar gupta
H. No -3, behind bus stand, sukhdev nagar, panipat-132103, haryana

Sandeep gupta

[protected]

I was applied for hdfc bank credit card. Application number is 20b[protected]n1 (Suresh chand) my all verifications has been done properly on my residence address but when the executive going on my office address he was going on wrong address and then call to me i was correct him to going right address but he is not came on my correct office address which was given by me in documents also and given wrong feedback to bank for wrong office address and application has been rejected due to his negligence.
Please find the below mention executive details.
Executive name is deepak
Contact no.- [protected]

I am a hdfc bank credit card holder. The bank has auto debited rs. 2599/- from my credit card number ending with 8768 without my concern on date:07/02/2020. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.2599/-

Oneassist relationship number : 3782845
Name :- sabareesh p h
Mobile no. :- [protected]
Credit card number ending :- 8768

On 14th feb when i traveled from mumbai to pune fastag got debited at khalapur rs 173 and at talegaon toll it is debited as 389 actually it should debited only 57/- attached is the transaction screenshot. I found that at talegaon toll plaza they have taken those extra money of 389 for class 12 vehicle which is 4-axel like truk. Requesting you to credit balance amount immediately in my fastag wallet. I feel they are doing this purposely to do these kind of digital fraud and government should keep close watch on such kind of transaction. Also i do not see any advantage o[censored]sing fastag instead of advantage it is giving extra headache to everyone.

Please do not share my private details and mobile number to any agency or any banks. I am continusly receiving calls. Please do not call for any products. Why you sharing all cibil related information to any agency by providing all my personal details. I do not want any calls from any bank. It gets irritated to me while receiving calls and sms. Please put in dnc.

Dear sir,

I recharged rs 500 to my hdfc fastag through phonepe on 8th feb 2020.
Rs 500 is deducted from phonepe (My sbi bank account) but it is not credited in my hdfc fastag wallet. It is almost 8 days. Still it is not credited.

I hereby enclosed the transaction document for your reference

Request you to please check and credit the amount (Rs 500).

Customer id:[protected]
Phone no:[protected]

Looking forward to hearing from you

With best regards
Venkatraj

Hi team,

I have still not received my refund?

Can you please check what is the status, i have attached email and documents for your reference, i have alraedy subited required documents at gr flr, express towers bldg, nariman point, mumbai, maharashtra 400021.

I am very upset that i am not getting correct answer from customer care complain number and from your front facing team.

I think i will need to go ahead and cancel my account as i feel its not safe to be with hdfc bank..

Complain number - mump[protected]
Account number - [protected]
Account holder name - snehal salian

I need a call back asap to know the status or else will need to put it on mouthshut.com and all social sites so that everyone is knows how hdfc works.

Regards
Snehal salian
[protected]

Rged rs.1899 on my hdfc credit card on 12/02/2020 without my permission. I want to cancel the unauthorized plan against my card, and also credit my money in my credit card which you have deducted in my credit card account without my permission.
So request you to please cancel this activation against my credit card, and refund my money also.

Credit card : hdfc - ending with 5238
Costomer id :[protected]
Contact no: [protected]
Amount charged : rs.1899

I got call from [protected] & [protected]. This person introduce himself from bajaj finance. He told me about interest free loan against hdfc life classic assure plus policy plan. He is telling me he is senior manager of loan dept. He told me about and convinced me fully on it.

By several follow up with these people they convinced me to get 10 times of loan of insurance value at 0% interest for ten years. Ie-if i will paid 50000 then bajaj finance will give rs 500000 for 10 years with 0% interest and benefit of insurance policy will go to bajaj finance.
First it sounds good to ear and any one will attract to it. But be aware of such type of calls.

I think these people are working for insurance company only and get policies from people by giving fake commitments. I have taken policy by paying premium of rs 50000/- for which i have promised that i will get loan of rs 5, 00, 000/- directly in my account. Three months over. No loan amount credited to my account. Now hdfc will not cancel my policy and for not to waste rs 50000/- i have to continue with this policy by paying policy premium for another two years.

Kindly register this complaint against these people. Contact nos of them i have already given. Kindly get back my first premium amount of rs 50, 000/- by cancelling this policy and also give punishment to such agencies.