HDFC Bank Complaints & Reviews

Hi team,

I have still not received my refund?

Can you please check what is the status, i have attached email and documents for your reference, i have alraedy subited required documents at gr flr, express towers bldg, nariman point, mumbai, maharashtra 400021.

I am very upset that i am not getting correct answer from customer care complain number and from your front facing team.

I think i will need to go ahead and cancel my account as i feel its not safe to be with hdfc bank..

Complain number - mump[protected]
Account number - [protected]
Account holder name - snehal salian

I need a call back asap to know the status or else will need to put it on mouthshut.com and all social sites so that everyone is knows how hdfc works.

Regards
Snehal salian
[protected]

Rged rs.1899 on my hdfc credit card on 12/02/2020 without my permission. I want to cancel the unauthorized plan against my card, and also credit my money in my credit card which you have deducted in my credit card account without my permission.
So request you to please cancel this activation against my credit card, and refund my money also.

Credit card : hdfc - ending with 5238
Costomer id :[protected]
Contact no: [protected]
Amount charged : rs.1899

I got call from [protected] & [protected]. This person introduce himself from bajaj finance. He told me about interest free loan against hdfc life classic assure plus policy plan. He is telling me he is senior manager of loan dept. He told me about and convinced me fully on it.

By several follow up with these people they convinced me to get 10 times of loan of insurance value at 0% interest for ten years. Ie-if i will paid 50000 then bajaj finance will give rs 500000 for 10 years with 0% interest and benefit of insurance policy will go to bajaj finance.
First it sounds good to ear and any one will attract to it. But be aware of such type of calls.

I think these people are working for insurance company only and get policies from people by giving fake commitments. I have taken policy by paying premium of rs 50000/- for which i have promised that i will get loan of rs 5, 00, 000/- directly in my account. Three months over. No loan amount credited to my account. Now hdfc will not cancel my policy and for not to waste rs 50000/- i have to continue with this policy by paying policy premium for another two years.

Kindly register this complaint against these people. Contact nos of them i have already given. Kindly get back my first premium amount of rs 50, 000/- by cancelling this policy and also give punishment to such agencies.

I am getting call from bank's recovery agency regarding my loan amount. There is a person named raj kumar who is prentending to be an employee of bank. He is harrasing me and using abusive language and threatning me that he will abuse my parents and my relatives as he has accessed my facebook account. This thing is now giving me mental tension and i am going through depression. I havent got enough money to pay my loan and i am ashamed for that. This is because o[censored]nstability in financial position. Please do something

I have ordered realme xt phone on oct14 2019 and there was a offer on hdfc debit card for 10%cashback upto 2000 inr. I have order the phone an amount of 16999 and for that i havent get any cashback. I have check with realme and they informed that thay have done from there side. After waiting more that 110 days still i haven't get my cashback. Customer care people also not responding properly.

Dear team,

I have lodged a service request in fasttag portal as it was not recharged my amount properly and deduction has been happend from my account.

I have been calling to customer care for more than a month and even raised service request was kept open since last couple of weeks.

This makes me the wrong belief on hdfc banking process. I didn't expect this poor and unworthy response from the team. Request to resolve my issue immediately.

Thanks,
Gopinath a

I received credit card statement today that rs1899/- deducted from my card ending 1307 to one assist membership fees hdfc customer rang information. I don't even know the company and this kind on solicited charging of my credit card and use my credit card by the company is really criminal act and the co. I don't want this type of acts in future. I want my money back. Don't dare again to do this.
Please deactivate and refund my money asap.
Name. Naganjaneyulu musinada
One assist membership no-3649812
Mobile-[protected]
Hdfc credit card xxxx1307

Respected sir,

I want to inform you that i visited hdfc bank branch to request mr. Vikas sharma to provide a copy of my resignation letter to receive my relieving letter. But he ignored my request every time and that is happening from year[protected].

I also submit my request directly to concern department to provide my relieving letter but they replied to provide resignation letter copy. I marked email to my branch manger vikas sharma but he didn't replied. I worked in hdfc bank railway road phagwara.

Please help me to provide my relieving letter as soon as possible.

Regards
Amanpal singh

I have shared my issue with customer support 5-6 times but they have not solved my problem yet and they have not sent any reply to me.Please provide a way to solve my problem.

When I applied for the first time in HDFC Bank For Personal Loan, I gave all my documents to the bank that were Genuine. But when the verification for my loan went to my landlord, he told to the verification person that I should not get the loan done on my rent agreement. So that verification person went to the bank and gave a false report. The bankers have updated that my karyanama(Rent Agrrement) is fake. But I had got my landlord signed on that Rent Agreement. That kirayanama(Rent Agreement) was Genuine. I want 'the signature of that Rent Agreement to be verified' and I want to be out from this problem. I am facing this problem when I have no fault.

Hello Sir,

It was horrible that experienced before might be this mail will find helpful for me and u will consider it.
If not then I will take certain actions for this issue and raise till Consumer forum and HDFC Social Media Platforms hence seeking Positive Response.

On 11/02/2020 at night I received a call from HDFC Mumbai it was an Internet call might be yes it's authorized and I feel that.
Number was : +[protected]
Time: 7:59 PM ( Done Call For 43min22seconds )
Received Call on : [protected]

A lady was in a call, and it was Regarding the OverDraft Facility of HDFC bank. Saying there is offered in Overdraft Limit for you.
As I had some sort of knowledge regarding this before so I asked some questions to her regarding this and other facilities and she was not mature enough to answer the questions.

So she handover the call to one of her colleagues and then finally I have a long conversation on it with that guy.

That man convinced me to Opt the OD limit but it was useless to me as I already have a Credit card and I am Already Earning much so it's useless | Why I am saying it you will find the answer below?

As that person gained my trust because he was not having the complete information as he was not that much trained as his senior mentioned later after the mistake.

He said me to log in from my Laptop Netbanking of HDFC and opt it and he says the Processing Fees of 1180/- and 100/- Stamp Duty Charge that is Total amount of 1280/- will be deducted from your 25k Limit of Overdraft and Rest Amount[protected] = 23720/-)
will be credited in your account and also I was like how this is possible.

Such a Good limit as if it's free to me as I have to not to pay anything from my pocket as he mentioned and he says the rest charge will be there as per the interest when u will use that amount on daily basis that I agree and also this feature will be for 1 year and approx amount 25k Will be like loan available every time for this 1 year
So anyone will opt it and no will say NO to it.

But I was in concerned and for this, I Confirmed with that guy and asked 100 times for the same processing fees and charges (That whether it will deduct from my pocket or from OD limit he mentioned Always OD Limit)
is it true that it will be deducted from OD Limit he always says yes - "Lock kardo Sir Yehi he." and he also confirmed from his senior and other colleagues too.

So I did the procedure on my own and on my laptop as he was explaining side by side the procedure to complete.
but I remember in the procedure they asked me to place their employee number and branch number and two-three fields to get some good benefits out of it as they are employees of HDFC for reference purposes.

The main Thing after this happen successfully actually that person given the call to Its higher Person Named Nilesh and He said that he will talk to the product team and will get back to me earliest and he also mentioned
that he will send this issue which was by mistake by his employee and he accepts too to the higher team and product team (This all Conversation i have in my call recording in my phone).

So Main issue in Simple Language is:-
-- They gave Me Wrong Information for The Offer and instead of the money cut from OD limit is deducted from my Pocket or account of HDFC.

Solution Or The things that I want from HDFC is:-
-- Please get back to me earliest with the solution I don't want the OD limit revert back and revert back my Deducted amount.
-- Or If the OD limit is not possible to revert then please give back my money and deduct that amount(1280/-) from the OD limit as mentioned by your employee.

DETAILS FOR REFERENCE:-

My Account Details :-
HDFC A/c Number :- [protected]
Customer Number :[protected]
Name :- Anuj Jhawar
Email :- [protected]@gmail.com
Phone :- [protected]
IFSC Code :- HDFC0001240

** What I have In Proof that is a Call Recording and The Senior Employee Number of HDFC and Name (As he mentioned):-
Name:- Nilesh
Employee Number:- N7398
-- And For more details You can find the OD Limit Details and The Reference Details that the person mentioned me to enter and u can find the details of the employee from there.
-- Also The Call Number I Mentioned in above and The Time of Call You can find the details from there in Your Records and Track it and find Your Recording and Take Action Accordingly i[censored] don't trust your loyal Customer.

Hello i have open a hdfc salary account in month of january 30th january 2020. Hdfc bank deducted my balance 11.80 out of which rs-3 is deducted and 8.80 balance keep it on hold fund showing it mi revenue charges hold through gefu. What is this salary account is always open as zero balance then why hdfc bank deducted fund & keep it hold as mi revenue charges as gefu. Please reslove my issues i below the attached screenshot related to my account.

Dear sir.
This is my loan id —
Loan account no:41621389 and my concern is that in my federal bank account amount is sufficient but loan emi yet not deducted. I just want to know the reason. There is no mistake from my side yet so there should be no late fee or amount deducted.

I am paying my loan starting to yet easily so what problem is going on this time
To day sms will come to my number
. Dear customer. This is a reminder that an amount of rs.5, 703.00 is overdue on your hdfc bank auto loan 41621389. Fees and charges payable amount to rs.719.00. Please ignore if you have already paid.
Please response soon.

I used my debit card in uae and i got charged for the amount (Product i bought) but i also got charged for adj dt why i am i getting charged for it
Card type international card (Mastercard).?

Main issue : - pur adj dt,. Dc intl pos txn markup

Please explain.
And can i use any other card just to avoid this type of charges incoming future???
Please let me know....

A calller name hr. Shivani singh and ronit kapoor ask me to send money in behalf of registraion and joining in hdfc bank siliguri.. I have given the fees of 1850 at first then after interview they again ask me to deposit 4999.. After that payment the numbers are switched off and they r not giving me any other informations.. Please helo me. Regarding my money..

I received a message by hdfc bank that, "ur transaction on hdfc bank debit/atm card has been credited/reversed by paypal on 09/02/2020.
But when i checked online on hdfc account no amount has been credited. What should i do? When will i get the amount credited to my account?
Please solve this problem as soon as possible. Waiting for the response.

To,
The customer service team,
Hdfc bank, credit card division
Kindly note that my previous hdfc credit card no [protected] was lapsed in the month
Of may 2019. During may 2019 i have used previous hdfc prirority pass against card
No [protected] for lounge access costing rs 1885+gst. After the month of may
2019 my old hdfc card [protected] expired.
Since i was transferred to bangalore on 21st february 2019 from gandhinagar, gujarat to
Bangalore so new hdfc card 430570xxxxxx2943 returned undelivered &
Returned to hdfc only.
Till now i have not received new hdfc credit card 430570xxxxxx2943.
Now, hdfc card department harassing me continuously over phone, letter asking an hefty amount of
Rs 16576.
Enclosed letter from lawyer of hdfc and copy of my previous card asking me to pay rs 16576.11.
This charge is against a lounge access cost of rs 1885 occurred in the month of may 2019. Even
Hdfc downgrade my cibil score too. Since i have did not have new hdfc card, so i am not able to
Pay rs 1885 + gst in june 2019.
Why should i pay rs 16576.11 in place of rs 1885+gst without my fault.
It was communicated to hdfc so many times but nothing happen.

Now i need your help.

Regards,

Deb kumar kar
Email: [protected]@gmail.com
Mobile: [protected]

Some bank employees are very rudely behavior with customer when card was despatched without verification and hdfc bank employees behavior is very rudely they say you do anything anywhere I don't care do complaint please i hope give me such a good response bank employees SM name is Parth

Cancellation of one assist membership
I am a hdfc bank credit card holder. The bank has auto debited rs. 1899/- from my credit card number ending with 0057 without my concern on date:10.02.2020. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1899/-

Oneassist relationship number :
Name :- hansraj manohar gujar
Mobile no. :- [protected]
Credit card number ending :- 0057

Respected sir,
My account balance is rs.2932 on feb 3 and the ecs cheque amount rs.2874 but the cheque is returned by bank side

Again my account balance is rs. 2932 on feb 4 and the ecs amount is rs.2874 but returned by the bank side

And now my account balance is rs. 3232 on feb 6 and the ecs amount is rs.2874 and also returned by the bank side

What's wrong with the bank side.. Kindly solve this issue and now finance side asking rs.972 extra for the cheque bounce who is responsible for this..

Here i attached my bank statement and complaint letter given to bank..

There is no action taken by the bank also

Hdfc bank — eaw - amount deducted


Amount 29.5 is getting deducted with the description eaw dec chg (Atm withdrawal charges) on dated 11.02.2020 eventhough my account was opened as salary account and was said there will be no sur charges for any no of withdrawals from atm other than hdfc. There were no intimation regarding the policy change if any also. This is very bad and unprofessionalism as a reputed worldwide...