HDFC Bank Complaints & Reviews

I had bought my Iphone XR in the last week of December through HDFC credit card as there was an offer of 10 percent cashback it. I was told that I will receive a cashback within 90 days of the purchase m. It has been 4 months, I haven't received my cashback yet. Please look into this as soon as possible. Thankyou

I got a message from amazon1258399 that I have spent 999 via credit card without pin .but I have not used .please help me out asap
Thanks
Bhuvnesh kumar
Email I’d:- [protected]@gmail.com

We regret to inform you that we could not complete your transaction. For more details, please contact your nearest HDFC Bank Branch, or our PhoneBanking service. You can also write to us at : https://leads.hdfcbank.com/applications/webforms/apply/HDFC_CustomerCenter/Custo...⇄

Customer id: [removed]

Registered mobile number: [removed]

Dear sir/mam,

I had done transaction using debit card ending 4600 on various platforms, these transactions got cancelled since the orders couldn’t be fulfilled due to covid19, hence the company reversed the payment& asked me to wait for 7-10days for it to reflect in my bank account, now its more than 27days in some case still the refund money hasn’t reflected in my bank account in spite of it being processed, i have every details possible and confirmation email that refund has been processed from their end, i also contacted the branch a few weeks back to verify and have provided every details to track the refund including arn number for reverse payment but haven’t got any response, the payment gateway gave confirmation about successful refund issue from their end (Email attached), also i have attached my bank statement till today, please verify:

Please note, the refund has been issued by both flipkart and med life for all 4 orders, also arn no, bank reference number i have received from the payment gateway, for refund mentioned below, but the reversed amount has not yet reflected in my bank account.

1. Order or8911qeb-001a on medlife (Refund issued)

Refund amount pending to reflect in bank: 1039rs (Partial pending)

Arn no: 85215220081011405901179

Payment gateway: tpsl/paynimo

Transaction id: [protected]

Bank reference id: [protected]

Merchant transaction id: mlor8911qeb001a5c1

Unique transaction id : eulfc78nojhdrchv3mp

Transaction date:14/03/2020

Transaction amount: 2927.26

Medlife reference id: 25281275

Refund date/amount:21/03/2020/ 1888.26 (Received in bank account)

Refund date/amount:24/03/2020/ 1039.00 (Not received yet)

2. Order or8911qeb-006a on medlife (Refund issued)

Refund amount pending to reflect in bank: 1035rs (Complete)

Arn: 85215220109015206549796

Transaction id: [protected]

Bank reference id: [protected]

Merchant transaction id: mlor8911qeb006a1c1

Transaction date:21/03/2020

Transaction amount: 1035.0

Medlife reference id: 25803067

Refund date/amount:15/04/2020/ 1035.00 (Not yet received)

3. Order od[protected] on flipkart via

Payzapp (Refund issued)

Refund amount pending to reflect in bank: 1199rs (Complete)

Transaction date:19/03/2020

Transaction amount: 1199.0

Reference numbers:[protected]

Bank transaction id :[protected]ef24pa3

Refund date/amount:01/04/2020/ 1199.00 (Not yet received)

4. Order or8911qeb-008a on medlife (Refund issued)

Refund amount pending to reflect in bank: 380rs (Partial)

Arn no: 85215220100014939484214

Payment gateway: tpsl/paynimo

Transaction id: [protected]

Bank reference id: [protected]

Merchant transaction id: mlor8911qeb008a3c1

Transaction date:23/03/2020

Transaction amount: 570.00

Medlife reference id: 25672581

Refund date/amount:07/04/2020/ 190.00 (Received)

Refund date/amount:22/04/2020/ 380.00 (Not received yet)

I had written to [protected]@hdfcbank.com with following case id, not received any response yet

:[protected],[protected],[protected],[protected],[protected],[protected]
[protected] they replied once but no update

Ingram grivience number:1992266

Along with this email i have attached

1. Filled card holder dispute form with email confirmations.

2. Updated bank account statement.

Please verify the same.

Thank you

Received call from hdfc bank for continuing credit card service with them from [protected]. After saying I want to discontinue the service he used abusing language and disconnect the call.
How can they use such abusing language to the customer which not interested to continue the service at all.

The hdfc bank has put a hold on my funds of rupees 2839 as mi revenue hold through gefu, ac number is
Account number: [protected]
Ifsc: hdfc0004170
Branch: husnabad
The customer service is not able to give any info on this.
First of all it's hard to reach customer service because it takes a alot of time and the ivr options are very difficult and tricky to navigate, after all the effort the customer service is not helpful

I had done a recharge of 7697 through my debit card i requested for the refund from the company .I received sms from the company that my fund have been credited but it is not yet credited in my account.

Hello team,

I have purchased an iphone 11 128 gb from imagine store at mgf metropolitian mall, m g road, gurgaon on 14th dec 2018. I had opted for 6 months hdfc no cost emi which offered me 6000 rupees cashback within 3 months.
It has been more than 3 months now and i have not received any cashback.
Request you to credit the amount as promised.

Please find below additional details:

Invoice no: ggn1909pi0385
Invoice date: 14th dec 2019.
Model: mwm22hn/a iphone 11, 128gb white

Dear team,

Please check, i have opted for morotorium for my car loan instalment. My car number is pb10hd7785. My instalment is deducted from my savings account. I have opted to not to deduct the same. Refer screen shot attached with the pic.

Kindly find this through car number. Not sharing account details for security reason. Call me if required in other detail. Even after banks confirmation i will refund back the deducted emi on 17th. I still not recived any penni. Refer screen shot.

Regards
Sumeet kumar
[protected]

Monotorium enabled without permission and received bill of Rs. 65000 which is not spend by me.ans moreover ask pay immediately, tried customer care so many times and paid Rs. 20000 already so that there will not be any dispute later on and also levied late fees also unnesseaey kindly call back and solve this on urgent basis as I have never had any dispute with HDFC CC always pay my bills on time. Tree times I said no no for moratorium still they enabled it ams don't know why they are asking for Rs. 64500/

Hello,

My name is sonu ashoklal lakhwani, hdfc ac number - [protected], member id[protected], my account showing negative balance of ₹2219.07 for mirevenue hold through gefu, kindly revert this and provide my pending balance back in my account as i have done no such transaction. Because of negative balance i my afarid o[censored]sing my account.

I did not select one assist on my credit card but the amount debited from my account pls refund the amount by cancel that one assist fee and do needful pls dont recomend these types of fees without knowledge of customer. I did not understand the situation i can't able to connect your customer care so pls do refund the amount fastly and dine before 10/05/2020 do update the statement

Dear team,

I opened a new current account in your talcher branch hdfc bank on 4th april but till date i didn't received the welcome kit. As a requested to you please let me know when i received my welcome kit in my home address. Welcome kit dispatch message not received yet. I go to branch but your representative was told due to corona virus the welcome kit delayed for despatch. I already inquiry in postal and courier there was no welcome kit.
Regards
M s enterprises
Mob no - [protected]

This is to inform you that i've been wrongly charged by hdfc bank for my card ending with 7713.

2950rs charged of annual fees being showing on my statement even though my card was free lifetime...

Seriously, relationship with hdfc bank has not been so good so far..

Their executive told me before applying credit card, that credit card would be lifetime free, you don't need to pay a single annual fees..

Then why i'm being showing 2950rs annual fees, which is wrongly by all means.

1st hdfc bank, charged me 589 rs for not reason,

Now, hdfc cc department, deliberately charged me 2950..

Either they have to waived off this amount or i'm going to end my relationship with hfdc..

Because so far hdfc service is not good at all.

Below i'm attaching screenshot of lifetime free card...

Also i applied thru netbanking, on my netbanking page, it clearly showing lifetime free credit card if i apply before 30 nov, 19..

I'm not expected such services from company like hdfc...

Kindly inform them to reverse that such amount which they never admitted to charge..

Hi team,

I have received the following sms from hdfc bank.

Dear customer mandate reference no: hdfc00000000xxxxxxxx issued to bharti axa life insurance co. Ltd with value of rs. 60000.00 and frequency adho is received today for processing.in case of any issue please get in touch with your branch.

I have not given any request & how come i am getting such messages and due to covid - 19 lock-down i am able to contact the bank

Please rectify this and revert with immediate action.

Thanks

Ii had homeloan with pnbhousing before 2 year while taking homeloan they give me HDFC life insurance but still they doesn't provide insurance document.

Account Holder: SHARAD SHANKAR JHA
Account Number: [protected]
IFSC: HDFC0004369
Branch: ASYST PARK SECTOR V
MMID:9240223
Hdfc bank has put a hold on my saving account of rs 725 as Mirevenue hold through gefu.
I want my money asap

I bought iphone 11 worth 64990 from apptronix hyderabad on 15/12/19.
As per the ongoing offer i used my hdfc credit card to avail a cashback of amount 5000 within 120days.
Its been more than the given time period and still haven’t received the cashback. Tried contacting the customer support team but unable to reach because limited number of agents available due to lockdown.
Look into it, this is very frustrating and not a good customer service.

Thanks,
Piyush

I have purchased an iPhone 11 on 25th of December 2019 and as per the offer I was supposed to receive a cashback of Rs.6000 which is not received from HDFC

Dear hdfc team,

My self amar gupta and account number is [protected] on month of october i was purchase product on emi and emi tenure is 6 months.

I already paid complete emi of this product and my last emi paid date is 2 march 2020. After that application showing emi due is pending of rupees 2844.

Note : please find below attachment of bank statement for your reference.

Request you to please do the needful on high priority.

Amar gupta

+91 [protected]