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HDFC Bank Complaints & Reviews

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Updated: Jun 7, 2026
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HDFC Bank reviews & complaints page 474

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R
Rakesh Alamsetty
Feb 20, 2020
Resolved
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Address: 560048

Today morning i got a message from hdfc "dear customer mandate reference no: hdfc[protected] issued to lic housing finance ltd with value rs. 95000.00 and frequency mnth is received today for processing.in case of any issue please get in touch with your branch." i did availed home loan from lic recently but i'm not sure what this message mean. When called hdfc customer care, i was told it's an insurance offer from hdfc and there is nothing to panic. Please let me know if this is correct. If so, please change the message context to something more meaningful.
Mar 23, 2020
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Feb 20, 2020
HDFC Bank Customer Care's response
Dear Customer,

We wish to inform you that, HDFC Bank Ltd. and HDFC Ltd. are two different entities. From the contents of your e-mail, we understand that your query/ concerns pertain to home loan applied/availed with HDFC LTD. and not HDFC Bank Ltd.

Hence, we have in good faith forwarded your query/concerns to HDFC Ltd. authorities for further course of action.

You are henceforth requested to be in touch with HDFC LTD. for resolution of your query/complaint through (URL / Link - https://bit.ly/2kE5Efw) for any Queries / Feedback / Complaints pertaining to HDFC LTD.

-Anay
HDFC Customer Assistance
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    Revathy Revz
    Feb 20, 2020
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    I am a hdfc bank credit card holder. The bank has auto debited rs. 2199/- from my credit card number ending with 2752 without my concern on date:03/08/2017. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.2199/-

    Oneassist relationship number : 10060350
    Name :- revathy d
    Credit card number ending :- 2752
    HDFC Bank customer support has been notified about the posted complaint.
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      S
      Shahbaz Baadi
      Feb 20, 2020
      Resolved
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      Address: Pratap Road, Wankaner, Rajkot, Gujarat, 363621

      Hello my name is shahbaz badi and i'm working at wankaner hdfcbank as bso i'm working as casa officer but here my superior makes me do clark's work and force me to stay their after 7pm the person who haress the most is branch manager amit bhatt (Code:-a2391) and deputy manager surpalsinh zala (Code:-s34004) they continuously haress me for that i have also record about their behavior as proof so kindly guide. It seems they are going to make me leave my job. Kindly guide me as soon as possible
      Feb 22, 2020
      Complaint marked as Resolved 
      When Surpalsinh received call from form he told me that forum person says bank staff related issue is not there part of work and manager told me to file case against me because I file a complain in forum after that we had interaction about this Surpalsinh and me that I will take my complain back and he told me that when HR calls I should say that our misunderstanding has been solved with this conversation he assured me that this will not happen again so I should take back my complain
      HDFC Bank customer support has been notified about the posted complaint.
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        Shahbaz Baadi
        Feb 20, 2020
        Resolved
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        Address: Pratap Road, Wankaner, Rajkot, Gujarat, 363621

        Hello my name is shahbaz badi and i'm working at wankaner hdfcbank as bso i'm working as casa officer but here my superior makes me do clark's work and force me to stay their after 7pm the person who haress the most is branch manager amit bhatt (Code:-a2391) and deputy manager surpalsinh zala (Code:-s34004) they continuously haress me for that i have also record about their behavior as proof so kindly guide.
        Feb 22, 2020
        Complaint marked as Resolved 
        When Surpalsinh received call from form he told me that forum person says bank staff related issue is not there part of work and manager told me to file case against me because I file a complain in forum after that we had interaction about this Surpalsinh and me that I will take my complain back and he told me that when HR calls I should say that our misunderstanding has been solved with this conversation he assured me that this will not happen again so I should take back my complain
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Feb 20, 2020
        HDFC Bank Customer Care's response
        Hi,

        Please share your employee code, supervisor's name, office location & contact on exit.[protected]@HDFCBank.com. We'll get back!

        -Anay
        HDFC Bank Customer Assistance
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          U
          Umar Niyazi
          Feb 20, 2020
          Resolved
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          Address: TALAB I KALAN HOUSE 1159, 191112

          How can an individual be set as relationship manager without informing account holder of concern branch and the person who is mannerless and misbehave during conversation on phone calls and now i request higher authorities of hdfc kindly take action against this person and depromote him from his job so that a common account holder of hdfc branch should not suffer.
          Mar 23, 2020
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Feb 20, 2020
          HDFC Bank Customer Care's response
          Dear Customer,

          We are working on your concern vide RE:'HBL=[protected]' and will revert to you within 3 working days.

          -Zubin
          HDFC Bank Customer Assistance
          I am not receiving any otp on doing neft/ imps neither via hdfc mobile banking app nor via hdfc net banking on laptop
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            V
            Venkatã Chiluvuri
            Feb 19, 2020
            Resolved
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            Resolved

            Address: L B Nagar, 500074

            Imps transaction was done on hdfc bank application to icici bank on 18/02/2020 11:03 am able to see acknowledged of transaction as successfull followed by confirmation sms saying xxxxx amount has been debitted. Since then amount has not been credited to beneficiary account.

            Called customer care/phone banking officer they have infromed to wait for 2 to 3 works. I never had this situation and most critically the amount is urgent for medical requirement for my mother.
            Mar 23, 2020
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Feb 20, 2020
            HDFC Bank Customer Care's response
            Dear Customer,

            We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TW[protected] along with the requested details for us to help you with the solution.

            -Anay
            HDFC Bank Customer Assistance
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              D
              Dinesh Satss
              Feb 19, 2020
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              Address: cont no ; 9080841842, 632002

              I Have Purchase Laptop 6/10/2019 At Reliance Mart Vellore Tamilnadu,
              HDFC Offer 10% Cash back Both Debit & Credit With in 90days

              But Right Now 100Days Gone I have Not Got Any Updated Regarding This Issue & Many Time Complain to HDFC & Reliance mart But No Proper Response Form HDFC Bank & Reliance Mart ..

              AM Real Unhappy With the HDFC Bank ( Because Of Poor Reponses )

              Many Time I have Directly Gone To Register The Issue at HDFC Bank ( Officer Line, Vellore, Tamil Nadu ) But Very Uneducated Employee Are Working There I Think They Don't Know About Cash Back Details .

              So Pls Chk & Update My issue weather Is Offer is really Available or Not From the Bank

              pls chk my attached statement file
              HDFC Bank customer support has been notified about the posted complaint.
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                K
                kim simte
                Feb 19, 2020
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                Address: Gurgaon, New Delhi, Delhi, 110029

                Hello Sir/Madam,
                Once again i would like to submit my regrets & inconvinience regarding the processed transfer refund from Amazon with Reference transaction No[protected]. I would be really thankful if you can resolved this in time.
                With Regards
                Kimnunnem Simte
                Complaint ID : 2579349
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                  H
                  Harmesh222
                  from Bathinda, Punjab
                  Feb 19, 2020
                  Resolved
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                  Resolved

                  The hdfc bank has put a hold on my funds of rupees 23.60 as mirevenue hold through gefu, ac number is
                  Account number: [protected]
                  Ifsc: hdfc0001327
                  Branch: asandh
                  The customer service is not able to give any info on this.
                  First of all it's hard to reach customer service because it takes a alot of time and the ivr options are very difficult and tricky to navigate, after all the effort the customer service is not helpful
                  Mar 29, 2020
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Feb 20, 2020
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  We would like to inform you that there is an outstanding charge on your account to be recovered. Hence we request you to maintain sufficient balance in your savings account or transfer the same so that the charges can be recovered. For further assistance on your outstanding charges, we request you to visit your account branch.

                  -Zubin
                  HDFC Bank Customer Assistance
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                    N
                    Navensel
                    Feb 19, 2020
                    Resolved
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                    Resolved

                    Address: Chennai, Tamil Nadu

                    I am currently in chennai and an hdfc account holder since past three years. Since i had required to use credit card, i applied for credit card and paid all the due bills correctly and kept my due bill balance as "zero". Currently i don't need credit card and i have asked to de-activate my credit card two weeks before at hdfc customer care and my relationship manager (Chengalpattu branch - [protected]). They asked me to pay the balance amount of rs 18573/ and asked me to call the customer care again. I payed 18473 and called the customer care again. They again asked me to pay rs 1/ (Very much frustrated). Then i again asked me to pay paid rs 143 and called customer care (+91 [protected]) and they asked me to download the form and send the request to another branch hdfc bank cards division, no 8, lattice road, thiruvanmiyur, chennai (Why they didn't ask me to approach this branch at my first call itself?). I have spoken to many support guys at hdfc credit card. Why each and every one is telling different things to simply deactivate my credit card. Today i again received a message from hdfc to pay "total due of rupees 470". I don't want to use this hdfc service any more and totally not satisfied with their customer support.
                    Mar 25, 2020
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Feb 21, 2020
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    We are disappointed to understand that you are contemplating to discontinue your credit card relationship with us. Your relationship is important to us and we request you to reconsider your decision of closing the card account giving us an opportunity to be of continuous service to you. If you still wish to close the card account, we request you to forward us a duly signed letter seeking closure of credit card to the following address to enable us to do the needful. HDFC Bank Cards Division, PO BOX # 8654, Thiruvanmiyur P.O., Chennai 600 041. For security reasons, we would not be able to process your request received through e-mail / Post.

                    -Nadia
                    HDFC Bank Customer Assistance
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                      S
                      Sanjitmcet
                      from Mumbai, Maharashtra
                      Feb 19, 2020
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                      Address: Shaktinagar , Dahisar East, Mumbai City, Maharashtra, 400068

                      Hello,
                      My name is sanjit das. I have corporate salary account (Custid[protected]. Wanted to open zero balance saving joint account with my wife at anandnagar, dahisar east
                      Mumbai-400068 branch (Hdfc0000443). We visited there and met with mr. Nooralam khan and his assitance. We described our needs but due to absence of
                      Original document, we came back and went there after 5 days. Then he told us that i will have to brind my original cheque book and need to provide 5k cheque.
                      And again we came back and went there after 3/4 days with chque book. Then after waiting there almost 30 min, he told us that all the formalities has been
                      Completed and i will get my new account within 7 working days. Then after 3 days, my wife (First applicant) receieved a call from that branch and were asked to
                      Come again and sign another document which is addahr consent form which was missed to be signed in the previous day.

                      So now can you imagine the lack of information these guys has? I though, this is very basic process they should know but it seems like inspite of working
                      So many days, they are unknown of all the processes.

                      Now i decided to not to provide any document and will not go with openning any account in this bank in near future.

                      I wanted to bring this to your notice so that this type of harassment will not occur to anybody in near future.

                      Thanks,
                      Sanjit
                      HDFC Bank customer support has been notified about the posted complaint.
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                        V
                        varshitha rani
                        Feb 19, 2020
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                        I am a hdfc bank credit card holder. The bank has auto debited rs. 1899/- from my credit card number ending with 6470 without my concern on date:12/02/2020. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1899/-

                        Oneassist relationship number : 6269678
                        Name :- gaggalapalli varshitha rani
                        Credit card number ending :- 6470
                        Mar 2, 2020
                        Complaint marked as Resolved 
                        I want to continue after Knowing it's benefits
                        HDFC Bank customer support has been notified about the posted complaint.
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                          N
                          nitu3011
                          Feb 19, 2020
                          Resolved
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                          Resolved

                          Address: 122011

                          Today (19feb2020) i got call from so called shreya aggarwal (Cell [protected]), hdfc life representative informing that my policy 11540895 confirming my current residential address is unpaid since 2012 and is terminating if not reinstated by 6 pm today. I am totally unaware of any such policy and i could hear this rep calling from some call center, wherein i could over hear that they are also talking to other customers giving same details.in turn i was given contact number of their regional manager amit kakkar to be connected at [protected] to get this matter sorted and reinstated before 6 pm today. I called up amit kakkar and he told me to text him my date of birth alond with name and that he will check and revert. Since i am already customer of hdfc life with another policy number - i called up servicing number to validate this information and they confirmed that this policy number does not belong to me. I would like hdfc to look into this and reconfirm this to be a fraud call.
                          Mar 23, 2020
                          Complaint marked as Resolved 
                          HDFC Life customer support has been notified about the posted complaint.
                          Verified Support
                          Feb 20, 2020
                          HDFC Life Customer Care's response
                          Hi, kindly inform the customer to address any unresolved concern of policyholder kindly inform the policyholder to write to us at [protected]@hdfclife.com from registered email id.
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                            V
                            Vishal Thali
                            Feb 18, 2020
                            Resolved
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                            Resolved

                            Address: 207/ B, Nirmal Apartment,Louiswadi,, Green Road, Thane, Maharashtra, 400604

                            Hi,

                            I had transacted at the louis philippe store in thane on 20th october'19. I was supposed to recieve the cashback at 7.5 % within 90 days. It has been more than 90 days and no cashback recieved. On checking with the customer care, they ask me to send them the confirmation recieved from the store on the cashback. The bank has a tie up with the store and they happen to just avoid the customer with no answers at all.
                            Mar 23, 2020
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Feb 21, 2020
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            We request you to share the charge slip reflecting the transaction to enable us to assist you.

                            -Nadia
                            HDFC Bank Customer Assistance.
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                              Nandhinisomu
                              Feb 18, 2020
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                              Resolved

                              Address: Tirupur, Tamil Nadu, 641654

                              I have applied hdfc fastag through online and made payment of 500 inr on 11 feb 2020. The reference number of the application is hfr01492529. I have uploaded signed copy of the final document and rc/aadhaar and since then there is no update.

                              I didnt received my fastag yet, but i got a mail saying fastag is issued.

                              I want to know the status of my application and when fastag will be delivered to me?
                              Mar 21, 2020
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Feb 19, 2020
                              HDFC Bank Customer Care's response
                              Dear Customer,

                               Your application has been received at our end & you will receive the Tag in 15 working days from the date of wallet creation. The dispatch details of the tag will be shared with you via SMS.  

                              -Anay
                              HDFC Bank Customer Assistance    
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                                amandeep4991
                                Feb 18, 2020
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                                I am a hdfc bank credit card holder. The bank has auto debited rs. 1899/- from my credit card number ending with 6214 without my concern on date:18/02/2020. I am not interested about this service and don't want this membership. So cancel the membership and refund this debited amount of rs.1899/-

                                Name :- amandeep kaur
                                Credit card number ending :- 6214
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  RAJENDRANATH UDATHU
                                  Feb 18, 2020
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                                  Address: D/NO: 7/530, TURLAPATHI VARI STREET, GODUGUPETA, Krishna, Andhra Pradesh, 521001

                                  I am a hdfc bank credit card holder. The bank has auto debited rs. 1299/- from my credit card number ending with 9990 without my concern on date:18/02/2020. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1299/-

                                  Oneassist relationship number : 6297731
                                  Name :- rajendranath
                                  Mobile no. :- [protected]
                                  Credit card number ending :- 9990
                                  HDFC Bank customer support has been notified about the posted complaint.
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                                    Sumitjain007
                                    Feb 18, 2020
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                                    Address: Cybercity, Gurgaon, India, Gautam Buddh Nagar, Uttar Pradesh, 201306

                                    I opened eNPS and selected HDFC as my POP.
                                    Deposited Rs. 500.71 (INR) as contribution. It shows at eNPS portal that KYC has not done yet by HDFC and there is zero contribution in my NPS account.
                                    Date of transaction: 15 Feb 2020
                                    Mode of payment: Netbanking
                                    Transaction Details:[protected]SBIEPYNATIONALPENSIO
                                    Cheque/ Reference:
                                    [protected]
                                    Amount: INR 500.71

                                    NPS PRAN Number:[protected]
                                    Apr 1, 2020
                                    Complaint marked as Resolved 
                                    HDFC Securities customer support has been notified about the posted complaint.
                                    Verified Support
                                    Feb 29, 2020
                                    HDFC Securities Customer Care's response
                                    Dear Customer

                                    Greetings from HDFC Securities Ltd !!!

                                    We understand that you have opted for enps account through nsdl portal and currently the account is in freez status. In order get the kyc verified, you are requested to contact the bank to which your enps account is linked.

                                    We are also raising this concern from our end with the respective channel.

                                    Regards
                                    Customer Care
                                    HDFC Securities Ltd
                                    Regret the inconvenience caused. Request you to please register your grievance at https://npscra.nsdl.co.in/Log-your-grievance.php or call us on[protected]
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                                      M
                                      murugesan mottaiyan
                                      Feb 18, 2020
                                      Resolved
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                                      Resolved

                                      Address: A-204 BREN UNITY APARTMENTS, CHINNAPANAHALLI MAIN ROAD, 560037

                                      Dear Sir/Madam,

                                      Please note I was using the credit card (#[protected]) and I did see lot of false billing happening, hence decided to cancel card.
                                      I spoke to one of your credit card payment collecting team member and said I would like to close and cancel the credit card on 31st Oct.
                                      Also paid outstanding payment of Rupees 150, 000.00 on 24th and 31st Oct-2019 and I had broken the card (pic attached) I have never used the card after that.

                                      Again I got some dues and paid Rupees 52823.00 assuming there may be unbilled.

                                      Still I am getting credit card statement for outstanding and dues.

                                      Can someone help me to get this credit card cancelled and closed.
                                      Mar 22, 2020
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Feb 19, 2020
                                      HDFC Bank Customer Care's response
                                      Dear Customer,

                                      We note that you seek clarification regarding your credit card. We request you to contact our Phone Banking officers at the below URL for further assistance http://bit.ly/2yIf512

                                      -Nadia
                                      HDFC Bank Customer Assistance
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                                        A W
                                        from Boisar, Maharashtra
                                        Feb 18, 2020
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                                        Address: Shivkala apartment , Boisar west., Thane, Maharashtra, 401506
                                        Website: no

                                        Muje boisar west branch se 2017 me ms.Anu madam ne credit card life time free he aisa batakar diya tha, aur feb-2018 me mere a/c se 590rs debit kiye . Bank me jakar maine complaint ki aur credit card cancel karne ko kaha lekin bank se kaha gaya ki aap customer care se baat karke cancel kar lijiye. Customer care se baat karne pe kaha ki aap ki credit limit kam he use badhakar 75, 000 kar denge aur aapko mediclaim ki policy leni padegi to credit card life time free ho jaayega aur fir se mere a/c se feb-2019 me 590rs debit kiye. Mera credit card dec-2019 me lost ho gaya he aur mene netbanking se compaint ki he phir bhi mere a/c se feb-2020 me 590rs debit huye .Muje applicable fee structure or annual membership fee or renewal fee ke bare me koi jankari nahi di gayi thi .Muje card free he batakar aur koi bhi chharges nahi lagega aisa jhoot batakar muje card diya tha . Maine credit card ke liye dobara apply nahi kiya tha fir bhi bank ne new card issue kar diya . Mera card bank ne cancel nahi kiya aur mera debit kiya hua rs. Interest ke saath refund nahi kiya.
                                        Hdfc bank
                                        boisar west
                                        A.R.Wade
                                        old credit card last 4 digit – 3837
                                        new credit card last4 digit - 7832
                                        HDFC Bank customer support has been notified about the posted complaint.
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