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HDFC Bank Complaints & Reviews

2.9
Updated: Apr 15, 2026
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HDFC Bank reviews & complaints page 474

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K
kim simte
Feb 19, 2020
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Address: Gurgaon, New Delhi, Delhi, 110029

Hello Sir/Madam,
Once again i would like to submit my regrets & inconvinience regarding the processed transfer refund from Amazon with Reference transaction No[protected]. I would be really thankful if you can resolved this in time.
With Regards
Kimnunnem Simte
Complaint ID : 2579349
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    H
    Harmesh222
    from Bathinda, Punjab
    Feb 19, 2020
    Resolved
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    Resolved

    The hdfc bank has put a hold on my funds of rupees 23.60 as mirevenue hold through gefu, ac number is
    Account number: [protected]
    Ifsc: hdfc0001327
    Branch: asandh
    The customer service is not able to give any info on this.
    First of all it's hard to reach customer service because it takes a alot of time and the ivr options are very difficult and tricky to navigate, after all the effort the customer service is not helpful
    Mar 29, 2020
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Feb 20, 2020
    HDFC Bank Customer Care's response
    Dear Customer,

    We would like to inform you that there is an outstanding charge on your account to be recovered. Hence we request you to maintain sufficient balance in your savings account or transfer the same so that the charges can be recovered. For further assistance on your outstanding charges, we request you to visit your account branch.

    -Zubin
    HDFC Bank Customer Assistance
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      Navensel
      Feb 19, 2020
      Resolved
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      Resolved

      Address: Chennai, Tamil Nadu

      I am currently in chennai and an hdfc account holder since past three years. Since i had required to use credit card, i applied for credit card and paid all the due bills correctly and kept my due bill balance as "zero". Currently i don't need credit card and i have asked to de-activate my credit card two weeks before at hdfc customer care and my relationship manager (Chengalpattu branch - [protected]). They asked me to pay the balance amount of rs 18573/ and asked me to call the customer care again. I payed 18473 and called the customer care again. They again asked me to pay rs 1/ (Very much frustrated). Then i again asked me to pay paid rs 143 and called customer care (+91 [protected]) and they asked me to download the form and send the request to another branch hdfc bank cards division, no 8, lattice road, thiruvanmiyur, chennai (Why they didn't ask me to approach this branch at my first call itself?). I have spoken to many support guys at hdfc credit card. Why each and every one is telling different things to simply deactivate my credit card. Today i again received a message from hdfc to pay "total due of rupees 470". I don't want to use this hdfc service any more and totally not satisfied with their customer support.
      Mar 25, 2020
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Feb 21, 2020
      HDFC Bank Customer Care's response
      Dear Customer,

      We are disappointed to understand that you are contemplating to discontinue your credit card relationship with us. Your relationship is important to us and we request you to reconsider your decision of closing the card account giving us an opportunity to be of continuous service to you. If you still wish to close the card account, we request you to forward us a duly signed letter seeking closure of credit card to the following address to enable us to do the needful. HDFC Bank Cards Division, PO BOX # 8654, Thiruvanmiyur P.O., Chennai 600 041. For security reasons, we would not be able to process your request received through e-mail / Post.

      -Nadia
      HDFC Bank Customer Assistance
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        S
        Sanjitmcet
        from Mumbai, Maharashtra
        Feb 19, 2020
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        Address: Shaktinagar , Dahisar East, Mumbai City, Maharashtra, 400068

        Hello,
        My name is sanjit das. I have corporate salary account (Custid[protected]. Wanted to open zero balance saving joint account with my wife at anandnagar, dahisar east
        Mumbai-400068 branch (Hdfc0000443). We visited there and met with mr. Nooralam khan and his assitance. We described our needs but due to absence of
        Original document, we came back and went there after 5 days. Then he told us that i will have to brind my original cheque book and need to provide 5k cheque.
        And again we came back and went there after 3/4 days with chque book. Then after waiting there almost 30 min, he told us that all the formalities has been
        Completed and i will get my new account within 7 working days. Then after 3 days, my wife (First applicant) receieved a call from that branch and were asked to
        Come again and sign another document which is addahr consent form which was missed to be signed in the previous day.

        So now can you imagine the lack of information these guys has? I though, this is very basic process they should know but it seems like inspite of working
        So many days, they are unknown of all the processes.

        Now i decided to not to provide any document and will not go with openning any account in this bank in near future.

        I wanted to bring this to your notice so that this type of harassment will not occur to anybody in near future.

        Thanks,
        Sanjit
        HDFC Bank customer support has been notified about the posted complaint.
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          V
          varshitha rani
          Feb 19, 2020
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          Resolved

          I am a hdfc bank credit card holder. The bank has auto debited rs. 1899/- from my credit card number ending with 6470 without my concern on date:12/02/2020. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1899/-

          Oneassist relationship number : 6269678
          Name :- gaggalapalli varshitha rani
          Credit card number ending :- 6470
          Mar 2, 2020
          Complaint marked as Resolved 
          I want to continue after Knowing it's benefits
          HDFC Bank customer support has been notified about the posted complaint.
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            N
            nitu3011
            Feb 19, 2020
            Resolved
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            Address: 122011

            Today (19feb2020) i got call from so called shreya aggarwal (Cell [protected]), hdfc life representative informing that my policy 11540895 confirming my current residential address is unpaid since 2012 and is terminating if not reinstated by 6 pm today. I am totally unaware of any such policy and i could hear this rep calling from some call center, wherein i could over hear that they are also talking to other customers giving same details.in turn i was given contact number of their regional manager amit kakkar to be connected at [protected] to get this matter sorted and reinstated before 6 pm today. I called up amit kakkar and he told me to text him my date of birth alond with name and that he will check and revert. Since i am already customer of hdfc life with another policy number - i called up servicing number to validate this information and they confirmed that this policy number does not belong to me. I would like hdfc to look into this and reconfirm this to be a fraud call.
            Mar 23, 2020
            Complaint marked as Resolved 
            HDFC Life customer support has been notified about the posted complaint.
            Verified Support
            Feb 20, 2020
            HDFC Life Customer Care's response
            Hi, kindly inform the customer to address any unresolved concern of policyholder kindly inform the policyholder to write to us at [protected]@hdfclife.com from registered email id.
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              V
              Vishal Thali
              Feb 18, 2020
              Resolved
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              Resolved

              Address: 207/ B, Nirmal Apartment,Louiswadi,, Green Road, Thane, Maharashtra, 400604

              Hi,

              I had transacted at the louis philippe store in thane on 20th october'19. I was supposed to recieve the cashback at 7.5 % within 90 days. It has been more than 90 days and no cashback recieved. On checking with the customer care, they ask me to send them the confirmation recieved from the store on the cashback. The bank has a tie up with the store and they happen to just avoid the customer with no answers at all.
              Mar 23, 2020
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Feb 21, 2020
              HDFC Bank Customer Care's response
              Dear Customer,

              We request you to share the charge slip reflecting the transaction to enable us to assist you.

              -Nadia
              HDFC Bank Customer Assistance.
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                N
                Nandhinisomu
                Feb 18, 2020
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                Address: Tirupur, Tamil Nadu, 641654

                I have applied hdfc fastag through online and made payment of 500 inr on 11 feb 2020. The reference number of the application is hfr01492529. I have uploaded signed copy of the final document and rc/aadhaar and since then there is no update.

                I didnt received my fastag yet, but i got a mail saying fastag is issued.

                I want to know the status of my application and when fastag will be delivered to me?
                Mar 21, 2020
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Feb 19, 2020
                HDFC Bank Customer Care's response
                Dear Customer,

                 Your application has been received at our end & you will receive the Tag in 15 working days from the date of wallet creation. The dispatch details of the tag will be shared with you via SMS.  

                -Anay
                HDFC Bank Customer Assistance    
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                  amandeep4991
                  Feb 18, 2020
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                  I am a hdfc bank credit card holder. The bank has auto debited rs. 1899/- from my credit card number ending with 6214 without my concern on date:18/02/2020. I am not interested about this service and don't want this membership. So cancel the membership and refund this debited amount of rs.1899/-

                  Name :- amandeep kaur
                  Credit card number ending :- 6214
                  HDFC Bank customer support has been notified about the posted complaint.
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                    R
                    RAJENDRANATH UDATHU
                    Feb 18, 2020
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                    Address: D/NO: 7/530, TURLAPATHI VARI STREET, GODUGUPETA, Krishna, Andhra Pradesh, 521001

                    I am a hdfc bank credit card holder. The bank has auto debited rs. 1299/- from my credit card number ending with 9990 without my concern on date:18/02/2020. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1299/-

                    Oneassist relationship number : 6297731
                    Name :- rajendranath
                    Mobile no. :- [protected]
                    Credit card number ending :- 9990
                    HDFC Bank customer support has been notified about the posted complaint.
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                      S
                      Sumitjain007
                      Feb 18, 2020
                      Resolved
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                      Resolved

                      Address: Cybercity, Gurgaon, India, Gautam Buddh Nagar, Uttar Pradesh, 201306

                      I opened eNPS and selected HDFC as my POP.
                      Deposited Rs. 500.71 (INR) as contribution. It shows at eNPS portal that KYC has not done yet by HDFC and there is zero contribution in my NPS account.
                      Date of transaction: 15 Feb 2020
                      Mode of payment: Netbanking
                      Transaction Details:[protected]SBIEPYNATIONALPENSIO
                      Cheque/ Reference:
                      [protected]
                      Amount: INR 500.71

                      NPS PRAN Number:[protected]
                      Apr 1, 2020
                      Complaint marked as Resolved 
                      HDFC Securities customer support has been notified about the posted complaint.
                      Verified Support
                      Feb 29, 2020
                      HDFC Securities Customer Care's response
                      Dear Customer

                      Greetings from HDFC Securities Ltd !!!

                      We understand that you have opted for enps account through nsdl portal and currently the account is in freez status. In order get the kyc verified, you are requested to contact the bank to which your enps account is linked.

                      We are also raising this concern from our end with the respective channel.

                      Regards
                      Customer Care
                      HDFC Securities Ltd
                      Regret the inconvenience caused. Request you to please register your grievance at https://npscra.nsdl.co.in/Log-your-grievance.php or call us on[protected]
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                        M
                        murugesan mottaiyan
                        Feb 18, 2020
                        Resolved
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                        Resolved

                        Address: A-204 BREN UNITY APARTMENTS, CHINNAPANAHALLI MAIN ROAD, 560037

                        Dear Sir/Madam,

                        Please note I was using the credit card (#[protected]) and I did see lot of false billing happening, hence decided to cancel card.
                        I spoke to one of your credit card payment collecting team member and said I would like to close and cancel the credit card on 31st Oct.
                        Also paid outstanding payment of Rupees 150, 000.00 on 24th and 31st Oct-2019 and I had broken the card (pic attached) I have never used the card after that.

                        Again I got some dues and paid Rupees 52823.00 assuming there may be unbilled.

                        Still I am getting credit card statement for outstanding and dues.

                        Can someone help me to get this credit card cancelled and closed.
                        Mar 22, 2020
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Feb 19, 2020
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        We note that you seek clarification regarding your credit card. We request you to contact our Phone Banking officers at the below URL for further assistance http://bit.ly/2yIf512

                        -Nadia
                        HDFC Bank Customer Assistance
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                          A
                          A W
                          from Boisar, Maharashtra
                          Feb 18, 2020
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                          Address: Shivkala apartment , Boisar west., Thane, Maharashtra, 401506
                          Website: no

                          Muje boisar west branch se 2017 me ms.Anu madam ne credit card life time free he aisa batakar diya tha, aur feb-2018 me mere a/c se 590rs debit kiye . Bank me jakar maine complaint ki aur credit card cancel karne ko kaha lekin bank se kaha gaya ki aap customer care se baat karke cancel kar lijiye. Customer care se baat karne pe kaha ki aap ki credit limit kam he use badhakar 75, 000 kar denge aur aapko mediclaim ki policy leni padegi to credit card life time free ho jaayega aur fir se mere a/c se feb-2019 me 590rs debit kiye. Mera credit card dec-2019 me lost ho gaya he aur mene netbanking se compaint ki he phir bhi mere a/c se feb-2020 me 590rs debit huye .Muje applicable fee structure or annual membership fee or renewal fee ke bare me koi jankari nahi di gayi thi .Muje card free he batakar aur koi bhi chharges nahi lagega aisa jhoot batakar muje card diya tha . Maine credit card ke liye dobara apply nahi kiya tha fir bhi bank ne new card issue kar diya . Mera card bank ne cancel nahi kiya aur mera debit kiya hua rs. Interest ke saath refund nahi kiya.
                          Hdfc bank
                          boisar west
                          A.R.Wade
                          old credit card last 4 digit – 3837
                          new credit card last4 digit - 7832
                          HDFC Bank customer support has been notified about the posted complaint.
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                            M
                            Molay Pal
                            Feb 18, 2020
                            Resolved
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                            Resolved

                            Address: Kolkata, West Bengal

                            Date: 18.02.2020

                            To
                            The Manager,
                            HDFC Bank,
                            Gillander House,
                            8, Netaji Subhash Road,
                            1st, Floor, B.B.D Bagh,
                            Kolkata – 700001.

                            Sub: Consumer Durable Loan.

                            Ref: A/c No – [protected].

                            Dear Sir,

                            With ref. above it may please be noted that I had taken the above referred loan from your Bank and have already made repayment of 12 no. EMI’s by December, 2019. Out of my 12 EMI’s, 1st 3 Nos. were collected by your representative. Due to non- availability of your representative to collect the EMI’s, balance 9 nos. have been paid by myself in cash thru your Bank. But now I am continuously getting massage that Rs. 475/- is still pending.

                            I would therefore request you to do the needful to stop the proceeding as I have already made all the EMI’s in full.

                            Thanking you and looking forward for your immediate action.

                            Yours faithfully,
                            Molay Pal
                            Feb 18, 2020
                            Complaint marked as Resolved 
                            Sub: Consumer Durable Loan. Ref: A/c No – 1013810002368731. Dear Sir, With ref. above it may please be noted that I had taken the above referred loan from your Bank and have already made repayment of 12 no. EMI’s by December, 2019. Out of my 12 EMI’s, 1st 3 Nos. were collected by your representative. Due to non- availability of your representative to collect the EMI’s, balance 9 nos. have been paid by myself in cash thru your Bank. But now I am continuously getting massage that Rs. 475/- is still pending. I would therefore request you to do the needful to stop the proceeding as I have already made all the EMI’s in full. Thanking you and looking forward for your immediate action. Yours faithfully, Molay Pal
                            HDFC Bank customer support has been notified about the posted complaint.
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                              Pavithra Manohar
                              Feb 18, 2020
                              Resolved
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                              Resolved

                              An amount of 542 was held by hdfc. This account of mine is an zero balance account started years ago. Why this amount is been held? Per month an amount of 250 to 300 is been deducted by hdfc for all sought of lame reason.
                              You guys really plundering money in all means. Tried calling and the ivr takes forever to reach an agent. Theres no clear explanation for the money deducted too
                              Mar 22, 2020
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Feb 18, 2020
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                              -Anay
                              HDFC Bank Customer Assistance
                              Verified Support
                              Feb 18, 2020
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                              -Anay
                              HDFC Bank Customer Assistance
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                                abhi30489
                                Feb 18, 2020
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                                Address: Thermax Ltd , Plot No. 90-92, BG Block, MIDC, Bhosari, Pune, Maharashtra 411026, Pune, Maharashtra, 411033

                                Hi Team,

                                I got Debit on My Credit Card on 18-Feb-2020 at 12.27 of Amount 930.30 which i have not done.
                                Kindly resolve the issue. I want to get a refund this amount

                                Register Emai address - [protected]@gmail.com
                                Register mobile Number - [protected]

                                Regards,

                                ABHIJEET DALE
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                                  cyril.2711
                                  Feb 20, 2020
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                                  Address: 560043

                                  I have created a fastag account on 13th January 2020 from the HDFC portal. It took for ever to send the sticker. Since I had to travel, I found from my friend that Paytm deliver is quickly. In-fact paytm delivered it in just two days. Therefore requested for refund as I took the tag from an another provider. Even as I write this complaint i'm still waiting to hear from fastag.

                                  When called the customer service number, they speak like machines and don't respond correctly, instead put the call on hold and ask me call back as there system is down or would tell write an email to fastag.[protected]@insolutionsglobal.com. Which I have written, but no response.

                                  When I try to call back they keep telling either system down time or ask me to wait 15 days, 15 working days, wait for the DD will be sent etc is the response. It is so traumatic to speak to these machines which is waste of time.

                                  HDFC Refund reference number SR[protected]

                                  Customer ID is[protected] and
                                  Wallet Id is [protected] from HDFC Bank Limited
                                  HDFC Bank customer support has been notified about the posted complaint.
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                                    angelo17
                                    Feb 17, 2020
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                                    two wheeler noc not received

                                    Address: 403510

                                    I had cleared my two wheeler bike loan in the year 2007. Till now i haven't received the noc from centurion bank of punjab. Loan number ltw[protected]. How can i receive the noc? Bcoz i need to change the owner. The bike is still under centurion bank of punjab. So i can't even the transfer to another person name. Kindly solve my issue. Thank you...
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                                    skumarj7
                                    Feb 17, 2020
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                                    Address: 627011

                                    Demat account was opened by the telecaller one day and said it would be free but every year for last 4 years depository charges has been deducted but not used a single time but depository charges of 950rs has been deducted every year.
                                    This is first time i checking the account statement and found it has been deducted for 5 years including this year and i didn't even use the demat account for a single time
                                    Please let me know how can i revert it. 2219799
                                    HDFC Bank customer support has been notified about the posted complaint.
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                                      Bimal Eranazhath
                                      Feb 17, 2020
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                                      I am a hdfc bank credit card holder. The bank has auto debited rs. 2999/- from my credit card number ending with 0907 without my concern on date:28/02/2020. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.2999/-

                                      Oneassist relationship number :752684
                                      Name :- bimal e b
                                      Mobile no. :- [protected]
                                      Credit card number ending :- 0907
                                      HDFC Bank customer support has been notified about the posted complaint.
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