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HDFC Bank Complaints & Reviews

2.9

Updated: Feb 20, 2026

Complaints 32944

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18420

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14524

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Address: Chennai, Tamil Nadu

I have try to purchase mobile from mibikwik app by hdfc crdit card. But payment failed. Amount deducted and credited back on 26th jan 2020. But on 1st feb 2020 its shows again the same amount as emi conversion and processing fee. As aggregator emi - offus. I didn't use that amount. It shows as unbilled amount. I want to know when this will be resolved.

Mar 14, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Feb 03, 2020

HDFC Bank Customer Care's response Dear Customer,

We wish to inform you that EMI of Rs26, 017.75 has been preclosed as per your request. For any further queries, we request you to contact our Phone Banking officers at any of our Phone Banking numbers mentioned in the following URL https://cutt.ly/PrOfody

-Zubin
HDFC Bank Customer Assistance

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Address: New delhi, New Delhi, Delhi, 110044

Updated by bajrangjadhav, Feb 02, 2020

Dear sir /madam,

I had already complaint dated 7th Dec 2019, but HDFC bank not given proper response why??
I am facing so many problem financial, family etc...
I am request you please reslow my problem in early Refund &LoNe [protected]
Thank you.
Complaint comments Add a Comment Updated: Feb 2, 2020
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Mar 4, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Feb 02, 2020

HDFC Bank Customer Care's response Dear Customer,

We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern, the last four digits of your Credit Card No., along with the registered mobile number & email ID. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance

Verified Support

Feb 02, 2020

HDFC Bank Customer Care's response Dear Customer,

We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance

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M

meedais

Feb 3, 2020

My hdfc fastag has more than 700 in balance but still can not use it as the toll person says its blacklisted. now my money is blocked. can you enlighten me as to what purpose my blocked money is serving in fastag account if it can not be used at a toll.

K

Kishan C

from Pune, Maharashtra

Feb 3, 2020

Dear Team

I would like to tell you that since 1 year im not using my credit card, ,

infarct i closed that last year still im getting mail that i have due amount

my card ending number is 9789 HDFC credit card

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Address: New Delhi, Delhi

HDFC Bank customer care IVR system is so difficult and pathetic that getting connected to a representative to explain your problem is like penetrating a high-security red alert zone where you will have to go through almost endless points of checking and still no surety that you will reach to your destination. :)
I am confused if you have put in place such a great service to help your customers or to torture them.
What is the problem if a customer will get access to a representative in just one or two click/tap?
You can believe that you have implemented a great IVR system but for us, this system is- time-consuming, torturing, leading to frustration, and it is not creating any value to us at all.
Salute to your teams for implementing such a system that creates little or no value to us but increase our BP, anger, and frustrations. :)

Mar 4, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Feb 02, 2020

HDFC Bank Customer Care's response Dear Customer,

We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance

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V

Vjjoshi

Feb 3, 2020

I applied for fastag 03.11.2019 and my application reference no is HFR314667 but I did not received my fastag till 30.01.2020, when I contact to customer care they did not give me a satisfaction reason, I am facing many problems due to fastag.

M

Mukesh Singh Fartyal

Feb 3, 2020

Mukesh Singh Mobile No-[protected]
My Credit card accounts not closed till now after submitted credit card closure form on dated 13 jan 2020

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I have sent an written letter to HDFC bank in Chennai to remove my office number attached to my credit card as they are getting number of calls. But the bank respond as this request can't be processed. This is the worst service I had ever seen. How com you guys will contact to my office people with my name, I want my office number removed, if not I am going to cancel my card as this is the worst service.

Venkatesh Yadavalli
[protected]@gmail.com
[protected]

Mar 4, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Feb 02, 2020

HDFC Bank Customer Care's response Dear Customer,

We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance

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Address: AVA Road, Gopala Krishna Residency, East Godavari, Andhra Pradesh, 533106

Cancellation of One Assist Membership
I am a HDFC bank credit card holder . The bank has auto debited Rs. 1899/- from my credit card number ending with 0954without my concern on date:31/01/2020. I am not interested about this service and don't want this membership any more.. then refunded the amount .But again did this .I am so inconvenience with that. So cancel the membership and refund this debited amount of Rs.1899/-

HDFC Bank customer support has been notified about the posted complaint.

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Address: Mumbai City, Maharashtra, 400053

I've been receiving calls from HDFC bank and its associates (insurance, credit card, etc.) for over a year now.

I've asked the callers and on HDFC online pages (Twitter) to remove my contact details from their database.

Even after repeated requests the incessant calling does not stop. The HDFC social media team wants me to save the hundreds of numbers which call on behalf of HDFC for making a complaint.

The calls come on all times and on all days including weekends.

HDFC Bank customer support has been notified about the posted complaint.

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Address: D no 5-129/A,Rayapudi,Thullur,Guntur, Guntur, Andhra Pradesh, 522237

Cancellation of One Assist Membership
I am a HDFC bank credit card holder . The bank has auto debited Rs. 1399/- from my credit card number ending with 2726 without my concern on date:31/01/2020. I am not interested about this service and don't want this membership any more. I have already intimated last year also. then refunded the amount .But again did this .I am so inconvenience with that. So cancel the membership and refund this debited amount of Rs.1399/-

OneAssist Relationship Number : 3672943
Name :- GANTA AJAY KUMAR
Mobile No. :- [protected]
Credit Card Number Ending :- 2726

HDFC Bank customer support has been notified about the posted complaint.

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My self Viral Pitroda
Employee code- 209360
Supervisors name - dharmendra paride
Office location- hdfc bank ghansoli branch
CONTACT number- [protected]
Hdfc bank corporate salary as sales officer
I am excited employee of hdfc Bank .My last working day is 17.08.2019.i have not received my salary and also till date i didn't get reliving letter .
As soon as possible do the needful.
Is their any update regarding this
I had submitted the new resignation letter to gansoli branch

Mar 13, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Feb 03, 2020

HDFC Bank Customer Care's response Dear Customer,

We request you to write to the email ID Exit.[protected]@hdfcbank.com for further details.
-Zubin
HDFC Bank Customer Assistance

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Address: Jaipur, Rajasthan, 302017

I returned three orders, among these two orders I returned on 22nd and another one on 25 th . For the first two order refund has been initiatiated on 22 nd and 23rd respectively and for the last order refund had been initiatiated on 25 th. After that I got notifications that it may take maximum of 3 to 5 business days to get reflected in your account.. I waited for 7 days and called Amazon customer service they said wait for tomorrow. When I called again they sait your refund has been declined and, again we are Resubmitting your refund.
Amazon and my partner bank is just playing football with me...
My bank is HDFC Jagatpura branch
My name-Trilochan Medhi
Ac no-[protected]
Please Help me and penalize them, whoever found to be guilty Amazon or HDFC bank

Mar 6, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Feb 03, 2020

HDFC Bank Customer Care's response Dear Customer,

We regret any inconvenience you may have faced. Request you to write us using the below URL http://bit.ly/2lDvZLk with your account number, date & amount of refund, refund reference number and the reference id TT[protected]. A bank representative shall contact you as soon as we receive this information. We would also like to caution you against posting sensitive information such as your Account number / Mobile number on a public forum.

-Zubin
HDFC Bank Customer Assistance

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Hello
I had sent a mail to [protected]@hdfcbank.com on 30/04/2019. But i haven't recieved any response from the bank
I have also pasted the content of the email below for your reference
The email was sent from the email address ([[protected]@gmail.com])

[protected]
Hello sir
Please send me a copy of the "no objection certificate" for the settlement that was done on my hdfc bank credit card#...

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26 found this helpful

Hi,

I don't understand what is taking so long for a simple reply and reversal when i have already given the proof as well.

Did not expect this from hdfc. Call me if need be for any clarification. Please note first mail was written on 11th jan 2020 and today is 31st jan 2020.

Awaiting your response.

Aamir farook
[protected]
[protected]@rediffmail.com

Mar 3, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Feb 01, 2020

HDFC Bank Customer Care's response Dear Customer,

Please email at fastag.[protected]@insolutionsglobal.com or reach Fastag Team directly at [protected] for better assistance.

-Manoj
HDFC Bank Customer Assistance

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I have lost my hdfc food card on november 7th, 2019 and i called hdfc customber care and blocked my hdfc food card ([protected]).
On the upcoming months (November, december and january) payslips, food card amount has been credited to my blocked food card from my salary, which i saved in company portal.

Now i have applied and received my new hdfc food card ([protected]) but i didn't receive the amount debited from salary ((November, december and january) in my new food card.

Old hdfc food card balance is also not transferred to new hdfc food card.

Please look into the case on high priority and do the needful.

Regards,
Chitra

Mar 3, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Feb 01, 2020

HDFC Bank Customer Care's response Dear Customer,

Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern along with the Card No. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Manoj
HDFC Bank Customer Assistance

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Address: cyber city, 122002

When i open my account, there is a new deduction again. It is called mirevenue. So a total amount of 210 has been deducted. Why it happens all the time? How am i suppose to keep up with all these deductions? I'm not a salaried person and try very hard to earn a decent amount. With all these deductions it made me went depression. And i'm tired of complaining again and again. I want to close my hdfc account but i cannot due to standing personal loan which i paid rs.13049 every month. Your hdfc bank maintenance is too high and way out of your league. But i have no other option due to personal loan. Please refund my money. Please help me. Please do the needful

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Address: 600090

On jan 31 and feb 12, 2020 two sms received for debits of rs 728 (Apple.com) and rs 169 for amazon in my mobile phone (+91 [protected]).
I have not authorised for the same. Need clarification.
I hold a regalia card linked to mobile for sms alerts and hold an imperia account with hdfc bank r a puram chennai.
All relevant information's like card no. Bank account no, are linked to my
Mobile [protected]
Regards
T n sraghavan

Mar 5, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Feb 03, 2020

HDFC Bank Customer Care's response Dear Customer,

We have reviewed your comments and request you to send us the duly filled and signed form which is available in our web site under the following path to cc.[protected]@hdfcbank.com to enable us to do the needful: Forms Center > Credit Cards > Cardholder Dispute Form

-Zubin
HDFC Bank Customer Assistance

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Address: 600062

I got a call from hdfc agent rajan - [protected], [protected] and informed that he is from perungudi branch. He forced me to take bharat axa life insurance and told me that he will offer me loan with the bond sheet. So i paid 26000 for insurance but now he is not at all responding.. It's my fault but this should not happen to others. So kindly please help me on this.. He should be punished.

HDFC Life customer support has been notified about the posted complaint.

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I got a message from hdfc about ach debit mandate of 60000. However, my home emi is 30000.

The message is as follows:
Ach debit mandate registered for rs. 60000 /- in a/c no. Xxxxxxxxx41869 for hdfcltd with umrn no. Hdfc[protected].

Please clarify what this is about. I have attached the relevant screenshot. Also if you can suggest, where else i can raise s complaint.

HDFC Bank customer support has been notified about the posted complaint.

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Hi,

I checked that rs 1899 is deducted from hdfc credit card for one assist which i have not taken or do intend to. Please return the money and permanently stop the service so that no such money is deducted.

Consumer id: 72979510

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It is always a problem getting otp when we do online banking. Other banks send both by sms and by email. But not hdfc. I have complained many times to my relationship manager with no action. Today 3 transactions for purchase of mutual fund failed due to not getting otp. Also there is no provision for 'resend otp' as in other banks. Very frustrating..

Mar 3, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jan 31, 2020

HDFC Bank Customer Care's response Dear Customer,

Thanks for connecting with us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to (https://bit.ly/2Lzhyn3%C2%A0to) to submit the details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail. Once you receive the auto-generated acknowledgment, please forward the screenshot of the error or SMS.

-Nadia
HDFC Bank Customer Assistance

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Hi,

Recently, hdfc bank allowed bajaj finserv to fraudulently debit an amount of rs. 117 from my hdfc account that was used for a loan that was settled in sept' 19.

The transaction id : bajaj finemi-bf111218_[protected] on 16 jan 2020 from hdfc account without information is done with a malicious intent and broken the contract agreement during the loan process.

I would like to receive my amount back of i would be forced to take a legal route and sue both hdfc bank & bajaj finserv for rs. 1 lac.

Regards,
Ankit pareek

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jan 31, 2020

HDFC Bank Customer Care's response Dear Customer,

We regret any inconvenience you may have faced since the said amount is debited from BAJAJ FINE kindly contact them for further assistance. Please feel free to write to us using below URL further assistance
https://cutt.ly/krY3dF6.Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

-Zubin
HDFC Bank Customer Assistance

Jan 31, 2020

Updated by apareek3 How can someone just deduct money from my account and I get a cold response from your side. I would like to escalate the matter.

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Address: 560102

I have lost my user id, customer id and wallet id of my fastag account with hdfc. Hence i cannot log in and recharge my fastag account. Could you please provide the steps to get my user id/customer id/wallet id of my fastag account?

I tried a couple of ways as listed below without any success.
The forgot user id link provided is not working in the hdfc fastag account.
The contact number provided in the hdfc fastag account always says busy for the past 2 days.

Mar 4, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jan 31, 2020

HDFC Bank Customer Care's response Dear Customer,

Please email at fastag.[protected]@insolutionsglobal.com or reach Fastag Team directly at [protected] for better assistance.

-Bejoy
HDFC Bank Customer Assistance

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