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HDFC Bank Complaints & Reviews

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Updated: Dec 9, 2025

Complaints 32881

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18416

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14465

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Address: Address: G1, Discoverer, IT Park, White Field Rd, White Field, Bengaluru, Karnataka 560066, Bangalore, Karnataka, 560066

I hold a hdfc salary account number ([protected]), yesterday amount of 1400 rupees was debited from my account without any notification. When i called up the hdfc customer service dep, i spoke with a manager (Srinath) who informed that he is not sure why this amount is debited and details of the same is not available, however he said he will go ahead a raise a compliant to the home branch (Hdfc, whitefield branch, bengaluru) asking them to get in touch tomorrow as it was sunday yesterday (26/1/2020). Till now there is no call or information available from the hdfc home branch.

+1 photos

Mar 8, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jan 27, 2020

HDFC Bank Customer Care's response Dear Customer,

Thanks for connecting with us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to submit the details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail. Once you receive the auto-generated acknowledgment, please forward the details of the date and amount of the transaction.

-Nadia
HDFC Bank Customer Assistance.

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Address: NA 35/1 amrita nagar kasavanahalli main road, Bangalore, Karnataka

Today on 27 of jan from my bank
Hdfc account rs 471.96 got deducted and i am not aware of that.in my bank account i had not opted for any auto deduction related to any payment till.
In the statement of narration it is showing as money got deducted for il & fs.
Please help me for this loss.
I am unable to find any support.
Regards
Sridhar

+1 photos

Mar 3, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jan 27, 2020

HDFC Bank Customer Care's response Dear Customer,

Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details and complete concern. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

-Nadia
HDFC Bank Customer Assistance

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They have detected 1899 from my card without any notification.. I want to cancel this plan. This is the first time i m facing this issue. I dont want this to happen. So kindly please resolve this problem. So that it will be easier for me to proceed further. Technical team must take care of this and also cancel this plan completely. I think i will find the solution for this issue.

HDFC Bank customer support has been notified about the posted complaint.

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Address: 679336

This is regarding the inconvenience & hassles faced by me due to the unprofessional & uncooperative behavior of the hdfc credit card department.
I'm being made to run pillar to pillar just for a simple request that i made regarding updation of my mobile number. They're just treating me like i'm playing some stupid game & they're giving me different tasks to do at various levels.
Two times i literally followed their laborious instructions word by word & even tried my best to somehow find a solution. But all i could achieve was another roadblock & a new set of instructions.
Even the govt banks now seem to be more organized than they are. I'm very sorry to say but those running the hdfc care do lack management skills.

Mar 1, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jan 27, 2020

HDFC Bank Customer Care's response Dear Customer,

We wish to inform you that your request received at our end was not processed for reason – Signature mismatch ie., the signature available in the written request does not match with the signature available in our bank records. Hence, we request you to send duly filled and signed fresh form for change in address details, Signature Declaration Form (SDF) which are available at the below link along with a self attested photo copy of KYC and address proof such as passport, driving license, aadhar card). Please forward the said documents to our communication address to review your request.
https://cutt.ly/erRmlGj
https://cutt.ly/XrRmzJZ
The Manager HDFC Bank Credit Cards, 8, Lattice Bridge Road, Thiruvanmiyur, Chennai - 600 041

-Nadia
HDFC Bank Customer Assistance

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Address: Chennai, Tamil Nadu

I applied for fastag on 21.11.2019 at their website. As there was no response and customer support i filed a complaint here and got the fastag with customer id and wallet details.

I am unable to register or login into hdfc fastag portal. It says initials shows valid details but unable to login or register further. It says no records. I have attached screenshot. Which consists of my wallet id and other details

I am fedup with hdfc the fastag process and service is so poor a leading bank.

I am trying to call the toll free number provided fastag applications since last two days but no one is answering or the number is continuously busy. It is very horrible service from hdfc. How can they have a number which is not working as the customer service number. Worst experience.

Please close my hdfc fastag account and provide refund. I lost my patience.

+1 photos

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jan 27, 2020

HDFC Bank Customer Care's response Dear Customer,

Please email at fastag.[protected]@insolutionsglobal.com or reach Fastag Team directly at [protected] for better assistance.

-Anay
HDFC Bank Customer Assistance

Jan 28, 2020

Updated by Pradhe13 There is no proper response for the email also. Please close my fastag account and provide refund

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Address: DARRI ROAD, KORBA, MANGAL BHAWAN, Korba, Chhattisgarh, 495678

On friday me and my son went to the bank for new currency after the telephonic conversation.
My son went to the bank 3-4 times but the employee of the bank provide wrong information to my son.
After that we went to the bank around 5:15pm we are only just talking there to the wise branch manager sir 2-3 employee provide us the wrong information to my son at that time branch manager was not available there he is just sitting on his
Cabine.
After that he suddenly come from his cabine and starting shouted very loudly, talking very badly and rudely.
It's a kindly request you to watch the cctv footage between 5:15pm to 5:pm and take necessary actions

Mar 2, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jan 27, 2020

HDFC Bank Customer Care's response Dear Customer

We are working on your concern vide Ref ID:[protected] and will revert to you within 5 working days.

-Nadia
HDFC Bank Customer Assistance

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My hdfc bank auto loan account number 42387057

I have paid the overdue emis and there is only one installment left. But i and my wife received a notice about overdue emis that have not been paid. Please look into the matter.

The one installment that is left would be paid as soon as possible

There is only one installment left and that too would be paid soon. Please look into the incident.

+1 photos

Feb 27, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jan 27, 2020

HDFC Bank Customer Care's response Dear Customer,

We understand that our official, Mr. Gedela Surya Narayana had spoken to you and resolved your queries.

-Nadia
HDFC Bank Customer Assistance.

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This is to inform you that on 7th january, 2020 the toll have been deducted twice from the fastag at the dankuni toll plaza amounting rs. 85. I have called the customer care of hdfc fastag but they told me to mail at fastag. [protected]@insolutionsglobal.com and the refund will be initiated within 48hrs, but its been 4 days now and still no refund is initiated. So kindly initiate the refund as soons as possible.

Feb 27, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jan 27, 2020

HDFC Bank Customer Care's response Dear Customer,

Please email at fastag.[protected]@insolutionsglobal.com or reach Fastag Team directly at [protected] for better assistance.

-Anay
HDFC Bank Customer Assistance

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Address: C-12/25 yamuna vihar, New Delhi, Delhi, 110053

Hi,

Rs 177 deducted from my hdfc bank account bcz i have deposited rs 30000 in non home branch and even when i deposited the amount in bank nobody informed me about the same and when i called customer care they said it's already mentioned in hdfc bank website. So if a person is having 3 bank account in different bank then they should check bank website everyday.

Feb 27, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jan 27, 2020

HDFC Bank Customer Care's response Dear Customer,

Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Zubin
HDFC Bank Customer Assistance

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Address: 560045

Complaint #2080685

During atm withdrawal using sbi atm money was deducted fro my account but was not dispensed. I use another atm to withdraw money. To report this when i called the customer care i was told that as per the system the amount was dispensed but the atm did not dispense the money. Then i had to use another atm. I can provide more details if needed.

I am not sure if the confusion is between these two transactions. On the same day there were two deductions from my account but money was dispensed only once.

Mar 3, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Jan 27, 2020

Updated by Srikanth BM The reference number for each transaction are different. First one was a failed transaction second one dispensed money. Both at different ATMs.

Verified Support

Jan 28, 2020

HDFC Bank Customer Care's response Dear Customer,

We take this opportunity to update you on your complaint regarding the transaction in the account. In this case, the acquiring bank has provided us with a representment claim (that is proof of transaction)stating that the transaction was successful. Please feel free to write to us using below URL further assistance https://cutt.ly/QrR3ECh Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

-Nadia
HDFC Bank Customer Assistance

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Address: arumbakkam chennai, 600106

I am moovendhan muthaiyan of hbl global pvt ltd. I joined @ 1 dec 2019. My details furnished below for your kind reference.

Now i would like to get my salary & pf settlement. Kindy send me the details of the
Same and send the pf settlement application also. And where to send & what are the documents requried. Plz send to my email id

Name: moovendhan muthaiyan
Employee code : m29798
Mail id : [protected]@gmail.com
Mob: [protected]

Mar 8, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Jan 26, 2020

Updated by Moove Maddy my salary not get till date on 26 jan 2020 so please forward processing . my salary please my kindly requesting this application .

Verified Support

Jan 28, 2020

HDFC Bank Customer Care's response Dear Customer,

Request you to write to the email ID Exit.[protected]@hdfcbank.com for further issues.

-Nadia
HDFC Bank Customer Assistance

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Address: dabur india limited manakpur, 174101

My name is Suresh Kumar and my credit card number was [protected] and due to some family health problems I could not make payment timely and my credit card was blocked permanently . Now I want my card to be deleted from my cibil account too orr reactivate again please

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Address: Village bhanala, Post office and tehsil kangra, 176206

I had purchased a mi tv using hdfc cashback offer on 25/10/2019 on flipkart site. It was 10% cash back by using hdfc debit card and 5% by using hdfc smart but.
My debit card number is [protected]. My transction reference number is [protected].
The offer stated that within 90 days the cashback will be credited in the bank account i have not received the cashback.

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jan 27, 2020

HDFC Bank Customer Care's response Dear Customer,

We confirm that the cashback for the eligible transactions will be credited by end of January 2020. The cashback will be given in the form of reward points. Please follow the below process for redemption of Cashback points through Netbanking:

Login using Customer ID and Password > Click on Debit Cards > Click on Enquire > CashBack Enquiry and Redemption> Select an account > Continue > Confirm total points to be redeemed.

Eligible CashBack requests through Netbanking or Phonebanking will be processed and credited within 2 working days to the same account for which CashBack is requested.

-Nadia

HDFC Bank Customer Assistance

Feb 05, 2020

Updated by Yogesh jamwal Despite of bank's commitment of crediting my cashback by the end of january, I had received only 5% cashback by payzapp. But at the time of my purchase the offer was 10% cashback on hdfc card +5% cashback if I purchase using hdfc smartbuy.

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I applied for the hdfc fastag through online on 31st dec 19. The application number was hfr01270910. I got a message from hdfc fastag that my fastag was undelivered and asked to contact the hdfc fastag. I was not able to reach the number and always busy. I was available in the house and none of them called me about the fastag delivery. Need this to be resolved as soon as possible.

Mar 14, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jan 27, 2020

HDFC Bank Customer Care's response Dear Customer,

We request you to write to us at escalations.[protected]@1pay.in or call on[protected] for any further assistance required with regards to your Fastag status.

-Nadia
HDFC Bank Customer Assistance

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Kalai777

Jan 27, 2020

I am not able to view the contact details. It shows escalations.[protected]@1pay.in
It is very annoying.

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Amount rs 30 got deducted twice (60rs) with the description nwd dec chg (Atm withdrawal charges) eventhough my account was opened as salary account and was said there will be no sur charges for any no of withdrawals from atm other than hdfc.

1. Why there is no intimation about this deduction?? No sms, nothing.
This is what makes me pissed off.

2. No intimation regarding the policy change if any also. This is very bad and unprofessionalism as a reputed worldwide bank shouldn't be doing this

3. Need the reason why you deducted 60 rs for atm withdrawal or amount credited back to my account.

Feb 29, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jan 25, 2020

HDFC Bank Customer Care's response Dear Customer,

We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance

Verified Support

Jan 27, 2020

HDFC Bank Customer Care's response Dear Customer,

We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance

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Address: Chennai, 600063

My account was debited with 118 rupees without my knowledge for "stop cheque chgs incl gst 180120" i dont know what is this deduction for. And i havn't give a cheque to any one for which this deduction is made. I want my money back. How can bank deduct the amount from my account without providing any information to me. This deduction was made on 24 jan 2020.

Feb 29, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jan 29, 2020

HDFC Bank Customer Care's response Dear Customer,

We understand our branch manager Mr. P Sunitha has contacted you and addressed your issues relating to waiver of charges.

For any further assistance and for all your Banking needs, you may please contact your Branch Manager Mr. P Sunitha on[protected].

-Zubin
HDFC Bank Customer Assistance

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Address: 500059

I placed an order in myntra using hdfc debit card and money 2587.82 got deducted from my account. Then i placed return request and the refund process is initiated from myntra's end and i should receive my refund by 20 january 2020. But i didn't get my money. Then i contacted myntra and they even gave me the bank reference number [protected]. Please transfer my money 2587.82 into my debit card as soon as possible

Mar 1, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jan 25, 2020

HDFC Bank Customer Care's response Dear Customer,

We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance

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Address: SUNRISE SPORTS INDIA PVT LTD 6TH FLOOR SALCON AURUM DISTRCT CENTRE JASOLA, New Delhi, Delhi, 110025

Hi, this is pertaining to my c-c -[protected], i found that every month bank charges me an additional amount (Int & charges). Every month statement int get cumulate on statement, being a regular customer made the payment also, didn't do default with bank. Later on asking for intrest. Now from my side i cannt not pay any further charge on this card, so better have to stop relation with bank.

Mar 10, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jan 27, 2020

HDFC Bank Customer Care's response Dear Customer,

We wish to inform you that, payment of at least the minimum amount due towards the card outstanding needs to be received by the bank to ensure that the card account is active and available for usage. Further, to avoid levy of finance charges and late payment charges, payment of the total outstanding needs to reach the bank by the payment due date. Specific to your card account, we are not in receipt of complete payments towards the outstanding as per the statement due date and in view of the same, bank charges as applicable were levied to your credit card account. Hence, we request you to effect payment towards the total amount due within the payment due date to avoid levy of bank charges. You may refer to the below link for details of the same.
https://tinyurl.com/y2lm4699

-Zubin
HDFC Bank Customer Assistance

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Address: Shillong, East Khasi hills District, Meghalaya, East Khasi Hills, Meghalaya, 793001

My employee code - r6858 supervisor's name - subhrajyoti ghosh, office location - shillong & contact on exit - [protected], rupak. [protected]@hdfcbank.com.
Please provide me the pf account number to withdraw my pf amount along with the pf account withdrawal form to claim the same and let me know the last working day of the hdfc bank to filled up the same date in the pf withdrawal form. This is my kind request to you for providing this as early as possible,

Feb 29, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Jan 25, 2020

Updated by Rupak Deka Please provide the PF account number against my employee code was R6858 as I have resigned from the job in 2014. I was working in Shillong location in transportation group as assistant manager. So please help me to get the PF withdrawal form to claim my PF amount.kindly help me regarding my issue.

Verified Support

Jan 27, 2020

HDFC Bank Customer Care's response Dear Customer,

Request you to write to Exit.[protected]@hdfcbank.com for any assistance on the same.

-Zubin
HDFC Bank Customer Assistance

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Address: HDFC MG Road Branch, Bangalore, Karnataka

Hello.
Hdfc bank has charged rs177 on 24-jan - 2020. This is applicable only if you make more than 4 cash transactions.
I have made only two cash transactions this month but i'm still being charged rs177.
Please check my jan month's statement attached here

Moreover they don't even send us a message while charging this amount. This is such a cheap move.

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