HDFC Bank Complaints & Reviews

I bought a iphone 11 using hdfc credit card on 6 months emi on october 26, 2019 in iplanet store coimbatore.
They informed that i will be receiving 6000 cashback after 120 days. But i didn't receive it yet.
Please clarify how to get my cashback.
In hdfc customer care number, i not able to find services for cashback problem. Eva is also not supporting this one.

Apr 17, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Mar 16, 2020

HDFC Bank Customer Care's response Dear Customer,

We request you to provide us with the complete offer details received from the bank along with the header and footer and the transaction date, merchant name and amount by clicking on https://bit.ly/2Lzhyn3 to enable us to assist you. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Nadia
HDFC Bank Customer Assistance

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Address: Mumbai, Mumbai City, Maharashtra, 400054

Hi rs.885 was deducted from my account stating depository charges, without prior statement.

I am not even using my demat account for any of the transaction

While opening the account they said it will be free of charge,
You will not be charged for any services.

Can you please the state how should i go further with the process to reclaim the refund.

Apr 17, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Mar 17, 2020

HDFC Bank Customer Care's response Dear Customer,

Effective September 01, 2010, there is a revision in the ‘standard’ tariff with respect to the Annual Folio Maintenance Charges (FMC) from Rs. 500/- p.a. to Rs. 750/- p.a.
We have introduced a differential transaction-based FMC pricing model. Basis of this model, the FMC payable by you would be based on the various slabs applicable to the transactions made in your Demat account. This flexibility will give you an opportunity to reduce the FMC in the subsequent year, basis the level of transactions carried out in the current billing cycle (1 year prior to the levy of FMC).
Note: All transactions (Market, Off-Market, Demat and Remat) made over the current billing cycle would be considered for computing the subsequent year’s FMC. Presently Mutual Fund & Pledge related transactions made over the current billing cycle (1 year prior to the levy of FMC) would not be considered for computing the subsequent year’s FMC applicable for your Demat account
Please feel free to write to us using below URL further assistance http://bit.ly/34l0jLA Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

-Nadia
HDFC Bank Customer Assistance

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R

raghutheallrounder

Mar 16, 2020

Cancel my one assist membership of hdfc credit card ending 1514, name : Minima Gaddam, phno:[protected]
I don't want your service.which is going to debit 1899 rs on 13/03/2020.dont fool us any more.cancel immediately.

Reply

OneAssist Consumer Solutions Customer Care's response, Mar 29, 2020

Dear Minima Gaddam, We are sorry for the inconvenience caused. We request you to please send us your registered contact number or membership id on the given link https://www.research.net/r/CLC3YPM for us to cancel the plan - Nitesh, Team OneAsssit.

V

VaishaliWaykole

Mar 16, 2020

I have paid IMPS Rs 83800/- from HDFC account [protected] ( Belongs Nilesh Krishna Waykole) on date 26th Feb 2020 Ref NO: [protected] RRN NO: [protected] to VAISHALI NILESH WAYKOLE KOTAK CURRENT ACCOUNT[protected] IFSC : KKBK0000193

This not reflected in target account of DMI Finance
Thank u

Reply

K

kutumba rao

Mar 16, 2020

Evry time reject plz solve problems

I give lab address but I am stay office address I apply personal but evry time it rejected Plzzzzzz solve this problem sir

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Address: BRINDAVAN COLONY, TOWLICHOWKI, Hyderabad, Andhra Pradesh, 500008

My tag is registered on number [protected],

I have raised multiple complaint on hdfc fast tag from the date of purchase[i. E oct2019], that its not getting scanned at tolls.

I have called every week from last 3 months to get this solved, even raised a service request through hdfc fast tag login, only answer i used to get till date was that they are re-issuing a new tag with in a week,

This is very pathetic and unexpected service from hdfc, being a existing customer from 10 years with hdfc. I have preferred to go with hdfc for fast tag, but its very very bad experience.

Even asked for cancellation of fast tag and revert back money that is also not happening

Apr 17, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Mar 16, 2020

HDFC Bank Customer Care's response Dear Customer,

Please email at fastag.[protected]@insolutionsglobal.com or reach Fastag Team directly at [protected] for better assistance.

-Anay
HDFC Bank Customer Assistance

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S

Suraj Rangre

Mar 16, 2020

Without any reason decline my credit card application i completely all formality regarding Credit. card msg me aproved i check online track but decline please help me this regard and tell me reason of decline credit card

Reply

Suraj Rangre's reply, Mar 10, 2020

Without any reason decline my credit card application i completely all formality regarding Credit. card msg me aproved i check online track but decline please help me this regard and tell me reason of decline credit card

A

Aruñ Tèjå

from Delhi, Delhi

Mar 16, 2020

Hello, i need to get refund of amazon prime, they had done wid the process, the officials of amazon are saying that hdfc bank is not accepting the refund, the transaction is
Given below

Transaction Id 393Tcfb1GauCemE76S1W
Please solve this issue,

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R

reply2lalit

from Bikaner, Rajasthan

Mar 16, 2020

It is brought to your notice that i had purchased an iphone 11 pro max 256GB on[protected]. i had been been entitled for Rs. 7000/- cashback for the same in a period of 120 days. but till no i.e. on[protected], i have not received any cashback. so it is requested to look into the matter. payment was done by my HDFC debit card.

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A

ameer.khan

from Delhi, Delhi

Mar 17, 2020

the issue was raised against fast tag, and the issue resolved stating to reach fast tag only,

Do you want me to laugh and jump with your reply, too bad service from HDFC, Sir, if you have read my issue, you could have acted better. i am keep on calling, emailed multiple times to fast tag as per your directing but nothing is happening

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Address: House NO 69 Hoshiarpur Enclave, PO Kakkon Dasuya Road, Hoshiarpur, Punjab, 146001

Sir
I tried to recharge my fastag (Hdfc) for rs.100 and rs 50, but both my transactions failed. But my bank account debited twice for the amount mentioned above. So please do the needful at your end

Rajinder pal
Hoshiarpur
Punjab

Apr 17, 2020

Complaint marked as Resolved

Mar 15, 2020

Updated by amarrajinder please do the needful

Verified Support

Mar 17, 2020

HDFC Bank Customer Care's response Dear Customer,

Thanks for connecting with us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to submit the details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

-Nadia
HDFC Bank Customer Assistance

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S

Shreya Sathish

Mar 16, 2020

Hello,

This is informing you that three days back around â‚¹6000/- rupees deducted from my account without knowing me. This completely fraud and security breach. I need an explanation about this issue.
Mob : [protected]

Reply

_

_pri_

Mar 16, 2020

I have misplaced my food card & I want to issue one.
I wanted the balance amount to be transferred to new card.
Kindly connect asap.
My mail id: priyanka.[protected]@tcs.com

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Yesterday ta 8:55am i have done a recharge 599 on my mobile
My recharge was not sucessful so i called custmer care at 2:14 pm. They told me that recharge has failed and u will get the refund, her name was anita. Afert full confirmation i have done rechare from amazon
But after two hours of that recharge i got anaother message by payzapp that your recharge ha been sucessfull
Now i have double recharge on by no.
For this quare i would request you to contact me
My registered mobile no. Is [protected]
My want my refund for this issue

Apr 20, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Mar 16, 2020

HDFC Bank Customer Care's response Dear Customer,

We apologize about your recent experience. Please share your registered contact details and transaction details at the below given link. http://bit.ly/2aJ9wGW with the ref ID PZ[protected] in the comment box for us to track it.

-Anay
HDFC Bank Customer Assistance

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L

Lara D'Souza

Mar 16, 2020

I have issued a cheque and the amount has already been debited from corporation bank account but is not showing in HDFC because it says invalid cheque. What do I do

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K

kavi118 r

Mar 16, 2020

I am a HDFC bank credit card holder . The bank has auto debited Rs. 1899/-
from my credit card number ending with 2254 without my concern on date:09/03/2020. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of Rs.1899/-

Reply

K

Kick Starter

Mar 16, 2020

I don't know about these changes and I checked that about charges it shows mirevenue hold through gefu but I don't know about that and last month also same thing happened and my account balance got deducted by this charges I request to please remove from my account.

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G

geeta solanki

from Vadodara, Gujarat

Mar 16, 2020

Dear all
I want my UAN number for my employee code R10877 working in April 2014 year kindly provide as soon as possible on
Locations surat Gujarat
[protected]@yahoo.com email id

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Address: Room No 15, V-20/67 DLF Phase 3, 122002

I have bought my iphone11 with hdfc bank debit card on 10/2019 in cyber hub, gurgaon. As mentioned by hdfc bank (To receive cashback of 6000 within 120 days from the transactional month end) i haven’t received my cashback till now, it is more than 120 days. I have asked in apple store, they said to check with bank. Hope this issue gets resolved and cashback will be credited as soon as possible.

Apr 15, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Mar 15, 2020

HDFC Bank Customer Care's response Dear Customer,

Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details. Please mention reference number TT[protected] for us to promptly respond to you via email.

-Bejoy
HDFC Bank Customer Assistance

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C

chandra mauli srivastav

Mar 16, 2020

Hi,
Myself Chandra mauli srivastava
Amount of rs 1416.01 has put on hold at 22.jan.2020 from my account without any reason. When did it will be cleared?
I want my money back asap

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R

ravi_iis

from Hyderabad, Telangana

Mar 16, 2020

My savings account was kept under hold. Please request bank to release from hold. I'm not able to use my savings account.

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Address: Room No 15, V-20/67 DLF Phase 3, 122002

I have purchased iphone 11 on 10/19 from apple store cyber hub, gurgaon using my hdfc bank debit card on which i suppose to get rs. 6000.00 cashback after 120 days as claimed by apple & hdfc,
But till today its been more than 120 days & i have not yet received any cashback.
I have registered a complaint in this regard at apple store but they are least bothered about this,
Plz help.

Apr 29, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Mar 15, 2020

HDFC Bank Customer Care's response Dear Customer,

We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the offer details along with your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance

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I booked a ticket on upsrtc on 21/02/2020. But this was cancelled on journey date 28/02/2020 with 100% refund by upsrtc on 28/02/2020. This refund amount credited by upsrtc to hdfc upi on 03/03/2020. But hdfc not credit to my account yet.
My ticket no is 14665105 and atom txn id is[protected]
Refund txn id is 2621442
Bank ref no. [protected]
Refund ref no.[protected]
Refund date to hdfc bank 03/03/2020

Apr 22, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Mar 15, 2020

HDFC Bank Customer Care's response Dear Customer,

We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the transaction details along with your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Team MobileBanking
HDFC Bank Customer Assistance

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I filed an application for hdfc fastag - hfr01481563. Called customer care number more than 10times, spoke to multiple people. Everytime they respond saying the tags are not dispatched, we are escalating, the tags will arrive within few days. Its been almost 2 months i cant get any progress on it.
Asked to cancel it, but they are saying they cant cancel once applied. No email id or online way to contact. The only option is to call the number [protected] and speak to those people

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Mar 16, 2020

HDFC Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. The delay is due to the exceptional surge in applications received from customers. We are arranging for processing on priority and you will receive dispatch details via SMS once the tag is dispatched. Kindly write to escalations.[protected]@1pay.in or contact Fastag Helpline at[protected] in case of any clarification or assistance.

-Zubin
HDFC Bank Customer Assistance

Mar 16, 2020

Updated by boopathi_d The above response is what I hear from customer care over phone for the past one month. Now Im hearing the same here as well. I applied on Feb 7th., its Match 16 today. I have been calling customer care from Feb 21 onwards and hearing exact same response as you mentioned above. Its total nonsense & pathetic customer support from HDFC.

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B

boopathi_d

Mar 16, 2020

The above response is what I hear from customer care over phone for the past one month. Now Im hearing the same here as well. I applied on Feb 7th., its Match 16 today. I have been calling customer care from Feb 21 onwards and hearing exact same response as you mentioned above. Its total nonsense & pathetic customer support from HDFC.

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Address: Chennai Broadway, Chennai, Tamil Nadu, 600108

Hello hdfc. I purchased a ipad pro from croma retail mount road chennai on nov 6 2019 for rs 68000 using hdfc debit card.in the bill they mentioned you are eligible for cashback offer. And within 120 days you will receive cashback of 5000. But still now i have not received cashback. Please solve the issue asap. My number is [protected]. My email id [protected]@yahoo.com.

Apr 25, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Mar 16, 2020

HDFC Bank Customer Care's response Dear Customer,

Kindly email us at - Grievance.[protected]@hdfcbank.com along with your account and contact details and also attach a copy of the bill/charge-slip so that our team can check and reply to you on priority. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

-Zubin
HDFC Bank Customer Assistance

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Address: Govindpuram, Ghaziabad, Ghaziabad, Uttar Pradesh, 201014

I have reacharged my fastag of rs.1000 from amazon pay through upi from my icici bank account on 13th march 2020, its not been updated in my fastag wallet, also i have to pay penalty on the toll plaza of rs.150
Customer id[protected]
Wallet id [protected]
Vehicle no. Up14dy0900
Mobile no. [protected]
Pls update my payment into my account asap.

Apr 16, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Mar 15, 2020

Updated by Abhishek Saxena1 Paid money to : Hdfc Bank Ltd Fastag
Paid to : netc.[protected]@hdfcbank
Date : 02:13 PM, 13 Mar 2020
Amount : â‚¹1000.00
Status : Success
Remarks : Recharge for UP14DY0900 FASTag
Bank Reference ID :[protected]
Transaction Id : APLAP1tdlFECkziAMPFajJ9OVDmqWs37zVV

Verified Support

Mar 16, 2020

HDFC Bank Customer Care's response Dear Customer,

We request you to write to our Fasttag team @ escalations.[protected]@1pay.in or call on[protected], in order to get the details of your Fasttag Wallet.

-Nadia
HDFC Bank Customer Assistance

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I have hotlist my dinners black credit card last month with an instruction not to reissue card again, got a call back from crm team and i confirmed that i don’t want to continue with diners black card, further which i have not received any new card from hdfc bank, but today i got an sms that rs 5900 is due on my card, upon check statement received over my email, i got to know this is annual fee + 18% gst charged for the card which was hotlisted over a month ago, to a surprise last 4 digits of the card is not of card i was holding.

Not sure under which category i should tag this complaint?

Apr 17, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Mar 15, 2020

HDFC Bank Customer Care's response Dear Customer,

Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern along with the details of the charges. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance

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Address: 3rd Floor, No. 38/4, Outer Ring Rd, adjacent to Dell EMC2, Doddanekundi, 560048

Hi,
I have been waiting for my hdfc debit card which was dispatched on 6th, the airbill no. Awb [protected] but havn't received it has yet. Im trying to call on customer care number but its always answering machine. Very bad and irresponsible service.
Please let me know about my debit card, i have given my mobile no also.

Thanking you
Chandan

Apr 16, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Mar 15, 2020

HDFC Bank Customer Care's response Dear Customer,

We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected]along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance

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Address: Yavatmal, Maharashtra, 445001

Hdfc bank without my authorization given the shaw acedemy 500rs from my account i need serious action to be taken against it how can you give anybody money without otp just like that i need my money back asap
On 13 march around 4 pm hdfc bank deducted 500rs from my account for online education withot my consent i didn't even click on the website and they gave them my pricious 500rs i made complaint in bank and no serious action from them do something about it and give back my money

Apr 21, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Mar 14, 2020

Updated by momo33222 i have also blocked my card and the bank will be taking money for the new card 265rs from me ..i already got cheated and now they will take money from me because of what they did ...its very wrong i want my new card without charges at least

Verified Support

Mar 16, 2020

HDFC Bank Customer Care's response Dear Customer,

We have received your complaint vide Docket Number: MUMP[protected] and the matter is currently under investigation. Our Team will reply to you on email within 12 working days. We request your patience in the interim.

-Zubin
HDFC Bank Customer Assistance

Verified Support

Mar 18, 2020

HDFC Bank Customer Care's response Dear Customer,

We are working on your concern vide Ref ID: MUMP[protected] and will revert to you within 7 working days.

-Nadia
HDFC Bank Customer Assistance

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My sip auto paytment date is 11 th of every month. But amount tried to debited from my account on 10 th of march. Due to insufficient balance payment not success and for this transaction hdfc bank debited 595 rs of penalty. If i dont maintain balance on 11 th of march which is tha actual paytment date i can accept tha penalty. But the mistake is not from my end and i lost my money.

Apr 16, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Mar 15, 2020

HDFC Bank Customer Care's response Dear Customer,

Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern along with the details of the charges. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance

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As per rbi guidelines bank can’t levi any kind of charges on the salaried account under maintainability of the account they have put a hold of 500 today who know tomorrow it will be 10 k or something and for something like they haven’t responded to any kind of justified answer for it.
Hdfc bank
Ac : [protected]
Branch : first india palace
Ifsc hdfc0000280
Accounholder swapnil s wilson

Apr 29, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Mar 16, 2020

HDFC Bank Customer Care's response Dear Customer,

We would like to inform you that there is an outstanding charge [ACH return charges...] on your account to be recovered.

Hence we request you to maintain a sufficient balance in your savings account or transfer the same so that the charges can be recovered.

For further assistance on your outstanding charges, we request you to visit your account branch.

-Zubin
HDFC Bank Customer Assistance

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S

Swapnilswilson

Mar 17, 2020

Zubin,
Can you tell me the process how to close the account since this is something HDFC doing with everyone and I working from last 6 year and banks has never charged me for something like this I am satisfied not this looks like justified I need callback from you guys I need close my credit card and the account as well ! My no is [protected]

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Address: house no 588 , 1B Block-D Sangam Vihar, 110080

Cancellation of one assist membership
I am a hdfc bank credit card holder. The bank has auto debited rs. 1299/- from my credit card number ending with 6523 without my concern on date:13/03/2020. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1299.
Thanks & regars,
Santosh verma

HDFC Bank customer support has been notified about the posted complaint.

Mar 16, 2020

Updated by rchander23 Account/Customer ID: [protected]
Registered Contact Details/Email ID: ramchander.[protected]@rediffmail.com
Credit Card Number: [protected]

Cancellation of One Assist Membership
I am a HDFC bank credit card holder . The bank has auto debited Rs. 1399/- from my credit card number ending with 6523 without my concern on date:13/03/2020. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of Rs.1399.
Thanks & Regards,
Santosh Verma

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Address: HDFC Staff in Reliance Digital Showroom in Madinaguda Hyderabad, Ranga Reddy, Andhra Pradesh, 500049

I purchased a triple door samsung refrigerator from reliance digital, madinaguda, chandannagar, hyderabad on 8.10.2020 with finance from hdfc.

At the time of purchase, staff of reliance digital told me that i will be getting cashback if i purchase through hdfc loan. Cashback offer was of rs.9000 from hdfc and rs.3000 from reliance digital.

They said the cashback benefits will be credited directly into my account on completion of 3 emis out of total 6 emis.
After debit of 3rd emi, i asked reliance staff ms. Yashoda and she assured i will get the benefit before 4th emi paid up.

Now even 5th emi paid up but still i did not get the cashback.

One mr ramu of hdfc from reliance digital showroom in madinaguda hyderabad spoke to me but hardly any use.

My name: t. Gopalakrishna sarma
Phone no.[protected]

HDFC Bank customer support has been notified about the posted complaint.

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Address: Bapat wadi,rukhmini Nagar Amravati, Amravati, Maharashtra, 444606

I got a call from club factory customer care number ([protected]) about order refund money after long discuss, he told me to put card number in app my account side then suddenly i got debite massage of three transection 1500/, 9999/and 4999/ then. I blocked my card, but now bank is not taking any action insest of ask me to pay money, now please help me i can't pay 16500/

HDFC Bank customer support has been notified about the posted complaint.

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I have purchased 04 december 2019 reliance jewellery and there was 10% cashback if you pay through hdfc bank debit card but the cashback amount has not been credited in my account. It’s been a long time and no one is paying attention to my complaint neither hdfc. The cashback has not been credited in the account despite being more than 90 days.

Mar 13, 2020

Complaint marked as Resolved

My contact no. 8437403364

Apr 20, 2020

Updated by Gaganshar Issue not resolve 1month 7 days ho gaye hai...

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