Claimed

HDFC Bank Complaints & Reviews

2.9
Updated: Dec 16, 2025
Complaints 32898
Resolved
18416
Unresolved
14482
Contacts

File a complaint to HDFC Bank

Having problems with HDFC Bank?

File a complaint and get it resolved by HDFC Bank customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

HDFC Bank reviews & complaints page 493

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
N
Neeraj@007
Jan 10, 2020
Resolved
Report
Copy
Resolved

I have applied hdfc fastag through online and made payment of 500 rupees on 13 dec 2019. The reference number of the application is hfr01063955 and it is still not delivered in almost one month. Today i got a message that "hdfc fastag for the vehicle number has been replaced". But till now i didn't get the fastag in my hand.

There is no way to contact hdfc fastag guys as the customer care number given is busy or not being attended. I have been loyal member of hdfc and it is very bad sad experience with hdfc.

Plz help and save me from pathetic service.
Feb 18, 2020
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Jan 14, 2020
HDFC Bank Customer Care's response
Dear Customer,

For any further assistance you may write to us @ escalations.[protected]@1pay.in / fastag.[protected]@insolutionsglobal.com or call on[protected] or 1033.

-Zubin
HDFC Bank Customer Assistance
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    S
    Shiva Gupta
    Jan 14, 2020
    Report
    Copy

    Address: 226302

    Purchased a new Samsung M30s mobile from Amazon.in (8-Oct-2019) in which i was about to receive 10% cashback in 90 days.

    amazon + hdfc bank are giving 10% cashback offer in HDFC bank Credit/Debit Cards, payment done via HDFC bank Debit Card.

    almost 90 days are completed and no cashback is received till now.

    not getting any updates/resolutions from HDFC bank customer support.
    HDFC Bank customer support has been notified about the posted complaint.
    Jan 22, 2020
    Updated by Shiva Gupta
    still no updates from HDFC BANK
    Fastag application reference number - HFR01349894
    Attaching herewith the photocopy of Smart card of the Vehicle.
    Helpful
    Found this helpful?
    1 Comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      P
      PoulamiChakraborty
      Jan 10, 2020
      Resolved
      Report
      Copy
      Resolved

      I have gone to hdfc sonarpur branch to issue my new cheque book, they took all the details (Address, phone number) and asked me to wait for 11 days. It's been a month still i didn't receive the cheque book. Even the address also not updated correctly. My parents went 4 times to follow up but everytime they behaved rudely and still i didn't receive the cheque book. I'm really disappointed being a customer of hdfc bank as the employees behaved so badly.
      Feb 10, 2020
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Jan 10, 2020
      HDFC Bank Customer Care's response
      Dear Customer,

      Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern along with the necessary details. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

      -Anay
      HDFC Bank Customer Assistance
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        D
        Dev Tiwary
        Jan 10, 2020
        Report
        Copy

        Address: Veeranapalya, hbcs layout, nagavara, 560045

        Hi,
        My name is dev tiwary, hdfc account no [protected]

        I have an salaried account in hdfc anna nagar 3rd avenue chennai
        When i checked my account statement, i see a transaction of rs 1026 deducted from my bank account in the name of inter-brn cash chg incl gst

        I tried calling the telephone banking but there is no options to speak to customer care.
        HDFC Bank customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          M
          mahendra surana17
          Jan 10, 2020
          Report
          Copy

          Address: 28 usha nagar ,indore.m.p, Indore, Madhya Pradesh, 452009

          Fastag payment of rs.500 for three times has been debit from the hdfc bank but the application has been failed.
          The fastag issurance ref no. Are-hfr01296860, hfr01296742 and hfr1296742.

          The helpline no. Provided by hdfc i. E. [protected] is also not working.

          I would like to know the status of the above issue and what further action or procedure can be done.
          HDFC Bank customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            M
            marina monteiro
            Jan 10, 2020
            Resolved
            Report
            Copy
            Resolved

            Address: Candolim, North Goa, Goa, 403515

            I hold a general poa of my friends. I handed over two passbooks of their account to hdfc employee candolim goa branch in july 2018. Both the passbooks have been lost in the bank. The bank has given me new passbooks with a few entries. I have been asking them for a financial statement since inception of the accounts so as to prove that i did not withdraw any money from the accounts. (In this power of attorney i have the power to open, close and manage accounts so i do not want them to think i have used their money).
            The hdfc bank refuses to give it to me. I have wasted so much time trying to get them to do the needful besides having gone through so much stress.
            Oct 30, 2021
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Jan 10, 2020
            HDFC Bank Customer Care's response
            Dear Customer,

            We'll just need a few details to help you. Please click on https://t.co/N2sk0voO2e to share the Branch details along with the required details. Visit here https://bit.ly/2Hqff0y for help with branch address. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

            -Anay
            HDFC Bank Customer Assistance
            Verified Support
            Jan 10, 2020
            HDFC Bank Customer Care's response
            Dear Customer,

            We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

            -Bejoy
            HDFC Bank Customer Assistance
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              B
              bossgt10
              Jan 10, 2020
              Resolved
              Report
              Copy
              Resolved

              Address: 411057

              Today date - 10/01/2020
              I have applied for fastag almost a month back (9/12/2019). Which they sent to i don't know which address in gwalior. Then i called custmare care (Maybe 30 or 31 dec 2019) and by god's grace and my patience. Finally got connected to 1 executive who assured me i will get it delivered in 3 to 4 working days.
              I have been continuously calling [protected] but phone is always busy.
              Such a pathetic service i didnt expect from hdfc.
              +1 photos
              Feb 11, 2020
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Jan 10, 2020
              HDFC Bank Customer Care's response
              Dear Customer,

              Please email at fastag.[protected]@insolutionsglobal.com to reach Fastag Team directly for better assistance.

              -Preethi
              HDFC Bank Customer Assistance
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                S
                sandeepj1972
                Jan 10, 2020
                Resolved
                Report
                Copy
                Resolved

                Address: Rajiv Nagar, Nashik, Nashik, Maharashtra, 422009

                I have applied for the fasttag from hdfc bank fastag portal on 10.12.2019 and paid required amount, but till date no communication is received from hdfc about delivery. When i inquired with local hdfc bank branch, they give me the link about getting status. When i checked with this link, it observed that, the fastag issued from your end but returned to your mumbai office again without informing/ calling me and the message from blue dart port is "returned to origin at shippers request.
                Request you to look into the matter and revert on urgent basis as it is almost one month over.
                Feb 18, 2020
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Jan 10, 2020
                HDFC Bank Customer Care's response
                Dear Customer,

                Please email at fastag.[protected]@insolutionsglobal.com along with your Application Number, Mobile number, Vehicle registration number and the date of the application or reach Fastag Team directly at [protected] for better assistance.

                -Anay
                HDFC Bank Customer Assistance
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  R
                  RAMESHBHAI PARMAR
                  Jan 10, 2020
                  Resolved
                  Report
                  Copy
                  Resolved

                  Address: A,438 saurabh park society,b/h - samtaflats,subhanpura,vadodara, Vadodara, Gujarat

                  Respected sir,

                  As above subject i did not received fastag.

                  i applied for fastag online through hdfc bank on date[protected]

                  Application no-hfr01217659

                  Application ref. No-hr[protected]

                  My customer id[protected]

                  wallet id[protected]

                  transection id[protected]

                  Dated[protected]



                  A message from bluedart

                  (Your hdfc fastag shipment is undelivered for address related issues. Please contact hdfc fastag for redelivery, else it will be returned to hdfc fastag within 6 days) was came on date 4-1-2020.

                  So blue dart said me to give docket number to collect fastag. I have no docket number.

                  during this exercise i found that by mistake wrong entry was done during filling in online form. So fastag not reached at my proper address (A - 438, saurabh park society, b/h - samta flats, p. O. - subhanpur, vadodara, gujarat. Pin - 390023.

                  Wrong entry was

                  (Full name:pawan virabhai society

                  Address:near santa flats, saurabh park society, subhanpura, vadodara-390023.)

                  i reached at hdfc bank, ellorapark branch, vadodara for same issue, he said me that he has no power to solve it.

                  so please correct my name and address as {full name-rameshbhai virabhai parmar, address - a-438, saurabh park society, b/h - samta flats, subhanpura, vadodara, gujarat, pin no -390023) and send me fastag to me early as possible.



                  r. V. Parmar
                  (Fastag applied for vehicle no-gj06db1095)
                  mob - [protected]
                  Feb 10, 2020
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Jan 10, 2020
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  For further assistance, you may write to us at escalations.[protected]@1pay.in or call on[protected].

                  -Nadia
                  HDFC Bank Customer Assistance
                  I’m gurvinder Singh .my complaint against courier man, he say’s to me I cannot come at ur home u come and receive the parcel so u should take the action against courier man .this is my courier no [protected]
                  Helpful
                  Found this helpful?
                  1 Comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    F
                    frombeyond
                    Jan 10, 2020
                    Resolved
                    Report
                    Copy
                    Resolved

                    Address: 411001

                    I have applied for a fastag through hdfc bank on 26-nov-19. The confirmation said i will receive the fastag within 7 working days. I have not received the tag up to date. I have called the hdfc bank fastag helpline on [protected] multiple times and i have repeatedly been told it will reach me within few days. However, the tag has still not been received.
                    Feb 10, 2020
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Jan 10, 2020
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    Please email at fastag.[protected]@insolutionsglobal.com for better assistance.

                    -Anay
                    HDFC Bank Customer Assistance
                    I have registered for my fasttag application No : HFR831887.

                    I got email regarding the customer ID and recharge done on card.

                    But no further communication have received regarding the issue of card.

                    When it will be dispatched.

                    Please do the needful

                    Regards,
                    Sumathi
                    Helpful
                    Found this helpful?
                    1 Comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      J
                      Jamp
                      Jan 10, 2020
                      Report
                      Copy

                      Address: Mumbai City, Maharashtra, 400009

                      I have applied for the fasttag from hdfc bank fastag portal. I have already paid all the charges of rs. 500/- i have just received customer id & wallet id but the physical fastag is not received from bank and their customer service number is also not reachable. They have not provided alternate contact or email id for grievance.
                      Appln no. Hfr975352 on 9/12/19
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Jan 10, 2020
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      We request you to write to us at escalations.[protected]@1pay.in or call on[protected] for any further assistance required with regards to your Fastag status.

                      -Nadia
                      HDFC Bank Customer Assistance
                      Jan 11, 2020
                      Updated by Jamp
                      I am not able to view the contact details provided in the response.
                      I have not received my Fastag yet. Its been almost a month, since I have applied for Fasttag through HDFC online banking portal.

                      Below are my HDFC Fastag reference details:

                      Fastag reference ID: [protected]

                      Please do the needful at the earliest.
                      There is no intimation regarding my application processing. I have.applied more than 7.days before. I.request to immediately confirm.my application status. It was a big mistake to.apply online. Nobody is picking up 24 hour contact no. given for query. Pls treat it as most urgent.
                      My hdfc fasttag havent received i applied on 30 november but upto now no response.i received sms on 4th saying fast tag issued successfully with customer id[protected] but upto now i havent received what is this
                      I have applied for fastag on 4.12.2019. Still awaiting for the application to be processed. The application reference nos. are HFC890783 AND HFC890410.

                      DO NOT GIVE TOLL FREE NUMBER WHEN YOU DO NOT WANT TO SPEAK TO THE CLIENT AND RESOLVE THE PROBLEM.

                      WHAT DO U EXPECT US TO DO NOW?DID NOT EXPECT THIS SORT OF EXPERIENCE FROM HDFC BANK.
                      Dear,
                      i have applied for fastag before 10-12 days. But i didn't received till time. Kindly provide as soon as possible.
                      Customer id[protected]
                      contact number- [protected]
                      Hi i had applied for fastag through hdfc bank on26th nov havent received till today 14th nov
                      Tracking no: [protected]
                      Customer id :[protected]
                      Helpful
                      Found this helpful?
                      6 Comments
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        K
                        Kiran Nair R
                        Jan 10, 2020
                        Resolved
                        Report
                        Copy
                        Resolved

                        The bank has charged me rs 100 for depository charges on demat account which isn't using by me for years. I have enquired the same about their office at sl plaza, palarivattom kochi on[protected]. But have not got any solution. Also, they said some around 2300rs charges are still their in demat account and it will deduct from my bank account once their is credit. Please take the needful action or let me know what needs to be done from my side.
                        Bank cust id: 32601714
                        Mar 4, 2020
                        Complaint marked as Resolved 
                        HDFC Securities customer support has been notified about the posted complaint.
                        Jan 10, 2020
                        Updated by Kiran Nair R
                        I dont wish to use this and not using the hdfc demat dervices.. kindly waive off the unnecessary charges and close demat account immediately.
                        Verified Support
                        Feb 01, 2020
                        HDFC Securities Customer Care's response
                        Dear Customer

                        Greetings from HDFC Securities Ltd !!!

                        As this pertains to depository charges, we request you to connect with HDFC Bank Depository unit at [protected]@hdfcbank.com" or call on 61606161 ext -5.

                        We have also raised this from our end.

                        Regards
                        Customer Care
                        HDFC Securities Ltd
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          T
                          tamil gowtham
                          Jan 10, 2020
                          Resolved
                          Report
                          Copy
                          Resolved

                          I have applied for the fasttag from hdfc bank fastag portal. I have already paid all the charged but i didn't got any response from hdfc. I have just received customer id & wallet id but the physical fastag is not received from bank and their customer service number is also not reachable. They should provide a tracking number or sms which clarify the current status of fastag.
                          Feb 10, 2020
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Jan 10, 2020
                          Updated by tamil gowtham
                          reference no. is HR[protected]
                          Verified Support
                          Jan 10, 2020
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          Please email at fastag.[protected]@insolutionsglobal.com or reach Fastag Team directly at [protected] for better assistance.

                          -Anay
                          HDFC Bank Customer Assistance
                          Sir, i send 32450rs by phonpy app date 19/1/2019to hdfc bank bhilwara rajasthan phonepay give me tranction id but your branch say we not pind. It.i concet many time but they not suppot only say we not find
                          HFR01094934 is a application no. dated 14.12.2019

                          Where is fast tag soft copy

                          my id [protected]@ymail.com

                          mobile no. [protected]

                          As per your massage in my mail I have not received any Fast Tag soft copy

                          And what about Insurance Rs. 100 Pls. explain in details

                          Ambrish
                          My fast tag Application NO. is HFR599326 wallet id created on 30th Nov But there is no dispatch status.
                          I have Applied for Fastag Id Number[protected] and Wallet ID [protected]. It has been more than fifteen days and I still haven't received my fastag yet.
                          Apply hdfc fasttag online ..amount deducted rs 500 and recd mail from bank your fasttag issue and recharge 300rs successfully ..but still i am not recd fasttag . apply on 1'dec'19 ..more than 14 days gone ..still not recd.

                          Application no - HFR832351

                          already mail to hdfcfasttag ..but not recd reply ..kindly check n revert back ..asap
                          the mail id you mentioned is not complete. please mention the complete mail id without "[Protected]".
                          Helpful
                          Found this helpful?
                          6 Comments
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            N
                            Nicks7755
                            Jan 10, 2020
                            Report
                            Copy

                            Cancellation of One Assist Membership
                            I am a HDFC bank credit card holder . The bank has auto debited Rs. 1899- from my credit card number ending with 9912 without my concern on date:07/01/2020. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of Rs.1899
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              Anil Prajapati sukhdev
                              from boisar, Maharashtra
                              Jan 10, 2020
                              Report
                              Copy

                              Address: BHIMNAGAR, 2ND GALI , NEAR KALLU FLOOR MILL , BOISAR PALGAHR MAHARASHTRA 401501, Thane, Maharashtra, 401501

                              Hdfc bank mirevenue hold by gefu
                              1000.

                              Hdfc bank charges are very high and they have no right to do this

                              Very high amb charges

                              Very high credit card charges

                              This bank is looting indian common man this bank is wrost bank i hate this bank always they charge high penelty

                              I request government to take strictly action on hdfc bank

                              Branch. Boisar
                              Pin. 401501
                              HDFC Bank customer support has been notified about the posted complaint.
                              I opened my bank account in kot ise khan branch but i did not receive my welcome kit
                              Hi,

                              I have applied for my Fastag and received SMS also on 11th Dec 2019. Post that I have not received any update on this.

                              Application reference number is - HFR[protected]

                              Regards
                              Rajib
                              Dear Sir,
                              I m HDFC Bank saving account holder & applied online on 9th Dec-2019 for Fastag. Still there is no email communication/or received any welcome kit.
                              My application reference No . HFR 971174

                              Please inform the status of same
                              I have applied for the fasttag from hdfc bank fastag portal. I have just received customer id & wallet id but the physical fastag is not received from bank and their customer service number[protected] is also not reachable. HDFC personnel banker also showing helpless in this matter.

                              My customer id for fastag is :[protected].
                              I have paid for hdfc fastag. But till date have not received any update on the same. The toll free number is also not reachable. Hdfc branch is not able to help
                              What can be done my application number is HFR01030627 .please help me resolve as i am not able to apply alternatively.
                              6th December I got confirmation from Bank that FASTTAG is issued but till date same is not received neither any dispatch communication.

                              Call centre number is 24 hours in busy mode

                              .Dear Customer, your FASTag has been issued successfully. Your Customer Id is[protected] and Wallet Id is [protected]. HDFC Bank Limited
                              Dear hdfc, its nearly going to be a month inspite of mailing u and reminding thousand times i have still not received my fastag.if bank does not have time to reply then i can send u a lock and key... kindly refund my money back...if bank does not value cash customer then we also dont neeed bank...
                              I am not setisfy your bank

                              Pls refund my bank balance

                              From Baba bakala sahib Amritsar

                              Punjab

                              Pin cod 143202

                              Contect no [protected]
                              Helpful
                              Found this helpful?
                              8 Comments
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                देवेंद्र गौतम
                                Jan 10, 2020
                                Resolved
                                Report
                                Copy
                                Resolved

                                Hi,

                                Pls update my permanent vehicle no on fast tag no[protected].

                                Temp vehicle no: dl9tmp2029
                                Permanent vehicle no: hr26eb4190
                                Fasttag customer i'd:[protected]

                                Registration copy attached herewith for your reference.

                                Regards,
                                Davinder gauttam
                                Hand phone# [protected]
                                +1 photos
                                Feb 10, 2020
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Jan 10, 2020
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                We regret any inconvenience you may have faced request you to contact our customer care team at[protected]Toll-Free) and raise request you may also email @ at escalations.[protected]@1pay.in

                                -Zubin
                                HDFC Bank Customer Assistance
                                I have applied HDFC online fastag. Reference number is HFR602504. applied one month before. When you are giving. Customer ID generated but not received. Please send or I have to get it from other source.
                                Please provide reply
                                I have applied for Fast tag through HDFC bank on 04th Dec'2019 but not able to track as no tracking available for that.

                                As due time has already passes surprisingly no tracking mechanism has developed by HDFC Bank. whenever you try to contact customer care phone number always busy.

                                Regards,
                                Amar Kant
                                I have applied fastag hdfc
                                reference number HFR01033829
                                may i know the status?
                                Greetings.
                                I applied for HDFC fastag by 30-November through online. I received a mail stated Tag issued successfully by 05-December 2019. But, still i didn't receive my Fastag kit. Kindly do the needful.
                                Please note my customer Id is[protected].
                                tariq1881's reply, Dec 21, 2019
                                Resolved...
                                Fastag kit received in 20 days after booking. To track the item check in the below link
                                http://bit.ly/2YzB9a3
                                I ordered fastag from hdfc site at 1 of december but i did not recieved any fastaga till yet. I m trying to contact bank trought contact no who given us [protected] but number is continuesly busy.
                                I received My customer ID[protected], on 06/12/2019, but still I have not received Fastag sticker
                                Dear Sir/Madam
                                Please find the attached details received from HDFC. but not yet reached to us.

                                application no--HFR799884
                                customer id[protected]
                                wallet id[protected][protected].

                                successfully recharged on 12/06/19.
                                car no- ka25mb4383
                                Handsome period of time has elapsed, still to get the conformation mail, what to talk about Fastag..

                                Pathetic... is the word, which can best describe service rendered by hdfc.
                                Fastag customer id[protected] was processed 5th dec...no fast tag issued so far...no valid customer care contact available nor tracking in website..
                                Helpful
                                Found this helpful?
                                9 Comments
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  K
                                  Kashshivam
                                  from Ludhiana, Punjab
                                  Jan 10, 2020
                                  Report
                                  Copy

                                  Account/customer id: [protected]
                                  Registered contact details/email id: [protected]@gmail.com

                                  I have applied hdfc fastag through online on dt[protected] and made payment of 500 inr (200 for security amount & 300 as the top up amount). The reference number of the application is hfr865763. There is no update.

                                  There is no way to contact hdfc fastag guys as the customer care number given is busy or not being attended. No tracking link found

                                  I have been with hdfc for 8 years now (Saving acc, cc, loans, hdfc life) and this is the worst moment with them.
                                  The purpose of applying online is faster processing otherwise would have applied and got it in any toll gates. Please update on the status. ([protected])
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    P
                                    Prabhanjan Sharma
                                    Jan 9, 2020
                                    Report
                                    Copy

                                    Address: #106 A Block, DS Max Silver nest Best County 2 near Sambhram college, Bangalore, Karnataka, 560097

                                    The Credit Card jumbo loan has been debited twice from the account. I had already paid the EMI but it got deducted again automatically where I had never activated auto pay for that, please look into the issue as I have other commitments which is pending and my account balance is in negative. This may affect my cibil score. So please do the need quickly and credit the amount back to my account.
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      S
                                      Sunny7702
                                      Jan 9, 2020
                                      Resolved
                                      Report
                                      Copy
                                      Resolved

                                      Address: S/O SATPAL GURUSAR JODHA GURUSAR, SRI MUKTSAR SAHIB GURUSAR JODHE KA, Sri Muktsar Sahib, Punjab, 152115

                                      I have applied for the fastag from hdfc bank fastag portal. I have already paid all the charged but i didn't got any response from hdfc. I have just received customer id & wallet id but the physical fastag is not received from bank and their customer service number is also not reachable. They should provide a tracking number or sms which clarify the current status of fastag.
                                      Feb 10, 2020
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jan 10, 2020
                                      HDFC Bank Customer Care's response
                                      Dear Customer,

                                      Please note your Fastag has been returned from dispatch since your address is unlocatable. We request you to write to us at escalations.[protected]@1pay.in or call on[protected] for any further assistance required with regards to your Fastag status.

                                      -Nadia
                                      HDFC Bank Customer Assistance.
                                      I have applied fast tag through hdfc on 29th Nov, I have recieved the account details and wallet information, but I have not received the fast tag still now.

                                      My application no HFR729636
                                      I have purchased Fastag from HDFC bank on 30th Nov, reference number - HFR817635. It says pdf will be sent to registered mail id but no pdf received.
                                      On 5th Dec received wallet/online account details. Kindly update the dispatch details of FASTAG sticker.
                                      Anuka Chatterjee's reply, Dec 17, 2019
                                      HDFC team, any update please. Applied for Fastag on 30th Nov then on 5th Dec got wallet details but still waiting for physical sticker. Kindly update.
                                      Hi Sri

                                      Hi this is bharath customer I'd 64109019 my credit card number [protected]
                                      I requested to stop one assist mfee service with out information to customer ur charging so much of amount place refund my amount to me previous year only informed to customer care but they not concerned about this so pls do need full till.
                                      I am a HDFC bank credit card holder . I am not interested about this service and don't want this membership any more. So cancel the membership.

                                      OneAssist Relationship Number : 8034836
                                      Name :- AsHish kumar
                                      Mobile No. :- [protected]
                                      Credit Card Number Ending :- 4464
                                      Dear Ashish,

                                      Greetings from OneAssist!!!

                                      We are sorry to see you go.

                                      We have forwarded your details to our team and you should expect a call within 24 hours. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

                                      We would also like to advise you to delete all the personal details posted in your complaint, as the information provided on this site can be viewed publicly and can also be misused.

                                      Future communications will be done on your registered email id. We request you to write to us at our registered email id which is [email protected] in case of any query.

                                      We appreciate your patience in the interim.

                                      Regards

                                      Team OneAssist
                                      Dear sir/madam,

                                      I have applied for hdfc fastag.in which while doing payment it charged me rs. 500. Though i made the payment but after that, it was displayed on the screen that pdf will be sent on my mail id. But i did not received any mail.
                                      Also kindly provide the status of the fastag application with reference number HFR01033171...
                                      Helpful
                                      Found this helpful?
                                      5 Comments
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        V
                                        Report
                                        Copy

                                        Address: Muzaffarnagar, Uttar Pradesh, 251001

                                        I applied for fastag only from HDFC portal using my cust id payment deducted from my credit card ending 129 but fastag not received. Application reference no HFR01151521 for UP12AF9009 it as per application it should be received within week but no reply from toll fee number not respond

                                        VIKAS KUMAR SHARMA
                                        [protected]
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit