HDFC Bank Complaints & Reviews

A email was send to hdfc fastag team (Fastag. [protected]@insolutionsglobal.com) on 15-nov-2019 for updation of vehicle number (Customer id[protected] with relevant documents.

Till date (27-dec-2019) vehicle number is not updated.

Had contacted customer care on 10-dec-2019 and 27-dec-2019 for followup on same. Customer care executive confirmed receipt of email and informed that changes would be implemented soon....

I have applied hdfc fastag through online and made payment of 500 inr (200 for Deposit amount, 200 topup amount & 100 issuance fee). The reference number of the application is HFR01179892. I have uploaded signed copy of the final document and rc/aadhaar and since then there is no update.

Kindly process the request as soon as possible...

I had received mail from fastag@hdfcbank.net.
Confirming that my application number hfr424699 has been processed and fastag has been issued on nov 23, 2019 and your fastag has been issued successfully. Your customer id is[protected] and wallet id is [protected]. But till date i am yet to receive the tag, i have been trying to reach the customer care number but that doesn't work.. Please help on priority and advice what should...

We puchased 2 fastag's through the hdfc website as we are existing customers who own current account, multiple salary account and savings account

Trusting it will be a smooth process if done through hdfc, we initiated the process and paid the required fees for 2 tags on november 30, 2019. Our application number is hfr811779

We have been calling[protected] everyday however there is no answer despite being on...

I haven't received the fastag from hdfc fastag even after a month of applying. They claim to send it in 15 days!! The wallet is loaded with 300 rs for each tag on dec 6th. The customer care no. Doesnt work and there is no way we can connect with them and raise complaint. No proactive information or update on when i'll receive my fastags.

I am surprised that its hdfc who has this level of service. They should introspect....

I have applied for fastag for my personnel car on dated: 11.12.2019 through hdfc bank fastag. But regret to state that till date i have not received my fastag or any other information regarding deapatch detail. My application no - hfr01041663. At the time of application it shows that you will get your tag within 07 working dads.

Please give me appropriate confirmation regarding my application....

I applied online for HDFC Fastag on 21st Dec'19 & paid Rs 500/ online.
My Fastag application no. is HFR01218550.
My Fastag customer id is[protected]
Till date I have not received my Fastag. I have tried to contact helpline number also. But it shows busy 24x7.
Please help....

To HDFC Bank Credit card manager,
Hyderabad.

I have got a call from HDFC bank for Credit card about a month ago, they told me about the offers and benefits then asked about my salary details. After confirming my eligibility for Credit card there representative visited my place filling in form and took all my required documents. Couple of days later i got SMS with my ref number. then got 2 3 verification calls one my...

I had booked the fasttag almost at starting of dec 2019. But i couldn't see any sign of delivery. My reference number for the transaction is[protected]. Tryed to reach no response. Kindly reach me at below mentioned email address if any further information required. Email - dys. [protected]@gmail.com. Kindly i request you to throw some light on that, let me know the status of my order. Any approx delivery date??...

I had applied fastag online on hdfc website date 26 nov 2019 i got wallet id and customer id on my registered mail id and also i have received confirmation email that i will get fastag sticker in 7 working days. 30 days gone but fastag not yet received. I have tried many times to call on customer care number [protected]. Mostly this number busy and some time not answaring the phone. Some time i connected call and told them that fastag not...

Applied for hdfc fastag online with payment of rs.500, also uploaded the necessary supporting documents and vehicle registration certificate.
After that i received customer id & wallet id on 10/12/2019 through sms and email. Even my wallet was recharged for inr.300. But still i haven't received fast tag sticker.
The tollfree does not work and i'm struggling with fastag as it is going to be mandatory from 15th dec onwards....

*** I AM ALWAYS AVAILABLE ON EMAILS. PLEASE DO NOT CONTACT ME ON CALL***

HDFC Complaint ID's:
[protected]
[protected]
[protected]
11011799
HBL=[protected]
11033306

I am an existing HDFC Bank Credit Card and HDFC Bank Account(s) holder. I have been associated with your Bank for 7+ years, and had only good things to say about you.

I have had numerous Credit...

Hi Team
I have not received the fastag card even after account is generated successfully. I do not see any hdfc link where I can track the delivery status.
my account details:
* Customer Id ::[protected]
* Wallet Id :: [protected]

Your FasTag has been issued successfully. Your Customer Id is[protected] and Wallet Id is [protected]. Please visit https://fastag.hdfcbank.com/RetailRoadUserLogin/Index...

On 27th of 2019 i had applied online via hdfc bank fastag portal for the fastag. However due to the error in the online system 3 times payment of rs.500/- got debited from my saving account. Surprisingly against those 3 payment 2 application generated. I. E. Hfr646384 & hfr646210. Next day i had launched the complaint with all the necessary evidences through concern branch. Case number is 10805943. After 10 days i got the fastag against the...

Hi I have applied for fastag from HDFC, My fastag application number is : HFR01172552 on 17/12/2019. I have received a email from HDFC bank prepaid cards stating that application has been received and reference number is HR[protected] and representatives will get in touch soon but it has been a week and i have not received call from any representative and not even a single update regarding application status. I tried reaching customer...

Car no. Is hr05aq5883
Mob no. Is [protected]
User id for fastag is[protected]
Wallet no. Is [protected]
Transaction reference no. Is [protected]

I applied for fastag on 13th november and then i received a message on 23rd november with the details mentioned above and received a message on 27th november that my fastag will be dispatched within 3-4 days. But still not dispatched....

I had taken a consumer durable loan to buy refrigerator amounting 47500. At the time of buying I was said 5% cashback from HDFC bank. The cashback should be processed in 90 days. But the cashback was not processed so when inquired the customer representatives said that they did not have such offer. But I shared the proof of delivery order from HDFC Bank stating the offer. Still they are not proceeding with the cashback and not giving any...

I applied for a FASTAG through online on 9TH DEC 2019, I paid INR 500 for that but didn't get any ID or FASTAG coupon till yet, my application no HFR967656, pls check it and give me the FASTAG asap. thank you...

I have given complaint ragarding my fastag. Till now no response from the concerned authorities...
I have a fastag which is linked to HDFC bank. It shows the tag is suspended and wallet is freezed because this i am not able to use this.
I have raised the complaint at the toll free number many times but no use at all. Also its shows that the login for the same fastag is blocked. Not able to do anything.
I request HDFC...

I have paid for fastag via online portal and the HDFC application number is HFR593356, which was paid on 26 November 2019

I have not received any notification on the delivery after a month. The customer helpline # published by HDFC is not reachable at all. There is no email address provided by HDFC bank to contact them on this subject and get it resolved.
I would like to get my fastag against the application # HFR593356...