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HDFC Bank Complaints & Reviews

2.9
Updated: Dec 16, 2025
Complaints 32913
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Unresolved
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HDFC Bank reviews & complaints page 498

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M
MANISH GUPTA
from Gurgaon, Haryana
Jan 6, 2020
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Address: JAIPUR, Jaipur, Rajasthan, 302013

Dear sir,

I have apply for hdfc fastag on 22nd november and received confirmation mail "fastag will be received in next 7 working days.

But till the date i have note received my fastag sticker and customer care relationship is very poor.

My application no. Is hfr423916.

Please do the needful on urgest basis.

Regards
Manish gupta
[protected]
HDFC Bank customer support has been notified about the posted complaint.
Jan 16, 2020
Updated by MANISH GUPTA
not resolved till the time. could you please help me.
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    S
    sanjaylukhi
    Jan 6, 2020
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    Address: HDFC ltd, 104, FIRST FLOOR, SOLITAIRE BUILDING NEAR AMIN MARG JUNCTION, 150 Feet Ring Rd, Rajkot, Gujarat 360005, Rajkot, Gujarat

    I have applied for home loan balance transfer in hdfc and deposited rs.2400 aprox as processing fees. The loan application was rejected and it was told to me that processing fees will be refunded within a week (This was told on 28.12.2019) but till the time didn't receive the refund. Hdfc representative is not responding on the same.
    I have also lodge complain on hdfc portal on 23 dec, 2019 and the number is-hbl=[protected] but till not resolved.
    HDFC Bank customer support has been notified about the posted complaint.
    Jan 06, 2020
    Updated by sanjaylukhi
    My Contact number is [protected]
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      S
      sac0011
      Jan 6, 2020
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      Address: Surat, Gujarat, 394601

      I have received wrong fastag with the welcome kit. Tag no printed on tag and welcome kit are different. After calling many times they answered once saying that you need to mail them the issue details along with images of the tag. Which i have mailed but never got the reply even after several reminders.

      Below are the details of the account and images for reference
      Wallet id: [protected]
      Customer id:[protected]
      Mobile no : [protected]
      Last 4 digit of tag no on kit : 2784
      Last 4 digit of tag no on tag: 2783
      +3 photos
      HDFC Bank customer support has been notified about the posted complaint.
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        V
        Vineet Maini
        from Solan, Himachal Pradesh
        Jan 6, 2020
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        Address: Kalka, Panchkula, Haryana, 133302

        I have purchase alto car and company has provided me fast tag of hdfc bearing wallet id [protected].

        I am using since last 6-7 months. But every time i face problem as toll tax employees always says pl contact your bank as it is not working properly

        I wish to quit. I want to disable the same and kindly arrange to refund balance amount in the fast tab i. E. About 1100 rupees

        My mail id is suneel, [protected]@gmail.com
        My contact numbers are [protected], [protected]
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Jan 06, 2020
        HDFC Bank Customer Care's response
        Dear Customer,

        Please email at fastag.[protected]@insolutionsglobal.com or reach Fastag Team directly at [protected] for better assistance.

        -Anay
        HDFC Bank Customer Assistance
        Jan 08, 2020
        Updated by Vineet Maini
        Kindly send me the full mail ID so that I can mail to fast tag team
        How can I send on fastag.[protected]@insolutionsglobal.com

        Moreover you had mentioned toll free number[protected] to call for customer help but it always stated check the number you dialed and if i called 1033, they just clearly refuses to help me out with the comments that call on customer care which is not available

        It seems that you are just playing with customers and no one is there to help them out. I am asking for my problem and no one is there only assurance

        So please help me out otherwise i will be forced to move to consumer court. with all the correspondences and call details i have
        Jan 08, 2020
        Updated by Vineet Maini
        my mail id is

        suneel.[protected]@gmail.com
        Kindly revert on the same so that i can proceed ahead
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          B
          bhimsinghmanderna
          from Delhi, Delhi
          Jan 6, 2020
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          Address: HDFC BANK UKLANA MANDI, Hisar, Haryana, 125113

          My fastag not received
          My fastag aplication ref. No-hfr01092387
          Custumer id[protected]
          My wallet id-[protected]
          Please update on email id bhimsingh. [protected]@gmail.com
          I apllied for fastag dt 17 dec.2019 but till i have only ref. No
          I also call on toll free no-[protected] but not pick
          My corrier adress is v. P. O gurana teh. Hansi distt. Hisar haryana
          HDFC Bank customer support has been notified about the posted complaint.
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            4
            4235
            Jan 6, 2020
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            Hello, I swiped my card in the store on 5th of January 2020 to purchase a phone and the amount was debited, but the transaction was failed. I even checked the last transaction slip on their swiping machine. It still was showing transaction failed. .the amount isn't credited to my account yet.can u please do the needful as soon as possible.
            +1 photos
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              B
              B Jhaveri
              Jan 6, 2020
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              Address: 380006

              With reference to the fastag account opened on 05.07.2018, we have still not received the physical fastag.

              We tried to contact toll free helpline but to no avail.

              We did not expect such pathetic user interface from hdfc bank where no customer service department contact details are mentioned. Unnecessarily we have face issue on toll plazas because of hdfc's irresponsibility.
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Jan 06, 2020
              HDFC Bank Customer Care's response
              Dear Customer,

              Please email us at fastag.[protected]@insolutionsglobal.com along with your mobile number, date of application, the application number and vehicle no. for further assistance.

              -Anay
              HDFC Bank Customer Assistance
              Jan 13, 2020
              Updated by B Jhaveri
              We have send the complaint on the suggested email id but so far no reply has been received.
              Jan 16, 2020
              Updated by B Jhaveri
              There is absolutely no contact from HDFC Bank regarding the complaint. I have send atleast 3 reminders on the email id given.
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                S
                sandypearl49
                Jan 6, 2020
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                Address: B-0805/0806, MARINA, CASA RIO, KALYAN SHIL ROAD, 421204

                Dear sir/madam,

                I have hdfc bank fastag but i have not received sms or email confirming customer id and wallet id for me to login to fastag portal.

                Pls provide the same on my registered email id and sms on my registered mobile number.

                Check attached photos of my fastag

                Regds
                Sandeep kadam
                [protected]
                +2 photos
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Jan 06, 2020
                HDFC Bank Customer Care's response
                Dear Customer,

                Please email at fastag.[protected]@insolutionsglobal.com or reach Fastag Team directly at [protected] for better assistance.

                -Anay
                HDFC Bank Customer Assistance
                Jan 06, 2020
                Updated by sandypearl49
                Email sent to mentioned id, also logged request on net banking portal still response not received

                Pls check
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                  D
                  Diksha Tickoo
                  Jan 6, 2020
                  Resolved
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                  Resolved

                  Address: 83/29A FLAT NO 21, FRIENDS APARTMENT, PATEL MARG MANSAROVER, Jaipur, Rajasthan, 302020

                  Hdfc has been putting my funds on hold for a reason 'mirevenuehold'. I am not sure what to do. I am tired of going to different branches and not getting any response from them. If someone can tell me what this means or if i have any unpaid charges so that i can pay them and get this cleared once and for all.
                  This is happening from a long time now. Everytime i go to the branch, they say they are emailing the mumbai team and ask me to come after some days. And again the same thing happens.
                  Feb 11, 2020
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Jan 08, 2020
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  Please visit below URL and submit complete details of your query for further assistance:

                  https://bit.ly/2ZYx5kF. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                  -Nadia
                  HDFC Bank Customer Assistance
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                    S
                    shiba.mahdi
                    Jan 6, 2020
                    Resolved
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                    Resolved

                    Address: Chawla Complex, 3rd floor, Devendra Nagar Main Rd, Sai Nagar, Raipur, Chhattisgarh 492001, Dehradun, Uttarakhand, 492004

                    We at hdfc ergo devendra nagar is facing problem of disposing garbage of the office on daily basis as the garbage collecting vehicle comes early in the morning in our area and the offices open only after 9:00 am. Hence we are bound to keep the garbage in premises for days and then dispose it off manually to some other place. Kindly suggest and resolve.
                    Jan 6, 2020
                    Complaint marked as Resolved 
                    HDFC ERGO General Insurance customer support has been notified about the posted complaint.
                    We understand that your complaint does not permit to HDFC ERGO General Insurance Company LTD
                    We understand that your complaint does not pertains to HDFC ERGO General Insurance company
                    My one assisment member is decliened.please
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                      A
                      amitjee23
                      Jan 6, 2020
                      Resolved
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                      Resolved

                      Address: ROAD NO 1D ,VKIA BRANCH JAIPUR, Jaipur, Rajasthan, 302012

                      Respected sir... I amit upadhyay holding an account in hdfc bankpune and my wife usha pareek also having the bank account in same branch. Hdfc deducted amount of 5646.25 against credit card which was never used by us we already complaint once we received msg from hdfc in 7 month before one of employee mr kapil said that time it is false msg and no any amount will be debited in your account do not worry about this. I thank him for that time after one month same msg received from hdfc bank then i contact mr kapil again he said to us no problem its system fault i force him then why we are receiving the same msg from hdfc bank he said to me now no msg will come in your mobile after one month now hdfc deducted the 5646.25 in my wife account and my wife is getting harrased by aperson named mr. Kapil who claims to b working with your bank. Now i whatspp him but now he is saying your money will be credited on monday now we are getting harrased not only by him but by other member named mr bajaj branch manager from vkia jaipurbranch!

                      Please tell me how to go about with this as one is not bother about my complaint. This is not my first experience in this bank befor it hdfc deducted regularly some amount from my saving account without any reason every time mr kapil saying your amount will be credited after some time but results was same as this time.
                      Feb 10, 2020
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Jan 06, 2020
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details, charges details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                      -Anay
                      HDFC Bank Customer Assistance
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                        R
                        rajanikant pathk
                        Jan 6, 2020
                        Resolved
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                        Resolved

                        Address: Kamala mill compounds lower parel, Mumbai City, Maharashtra

                        My self rajanikant ramprashad pathak my pf amount doesn't provided by hbl global pvt ltd. Ihave sends form but not provide any information pls provide my pf amount by my address 235a
                        Wanichall adenwala compounds gd ambekar road parel mumbai no 12. My mobile no.[protected]. Sir pls send my pf amount. Pls as soon provide my pf amount. By your department
                        Feb 10, 2020
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Jan 06, 2020
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                        -Anay
                        HDFC Bank Customer Assistance
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                          M
                          manojshamily
                          Jan 6, 2020
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                          Address: Kayamkulam, 690502

                          Sir I am Manoj G, I have an personal loan account no.62016798 . On 27 Dec 2019 i am closed the loan an amount of 252622. But after that an emi for to the month of Jan has deducted from my account.Please credit the deducted amount in my sbi account, this is for your information and necessary action please.

                          By
                          Manoj G
                          HDFC Bank customer support has been notified about the posted complaint.
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                            D
                            Deepesh Kashiv
                            Jan 6, 2020
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                            Address: Lig 304 Kittyani Colony, Mandsaur, Madhya Pradesh, 458001

                            Dear hdfc/hbl team
                            I was employed of hbl global pvt ltd
                            A lot of try u am not able to contact to hbl global
                            Please provide me my pf no, my details as blew
                            Name - deepesh kashiv
                            Date of joining - april 2006/-
                            Employee code - hbl/ap/d02157
                            Hdfc bank ltd
                            Branch mandsaur
                            Post - promotional executive

                            Thanks & regards
                            Deepesh kashiv
                            [protected]
                            HDFC Bank customer support has been notified about the posted complaint.
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                              M
                              Mujeeburrahman
                              from Ernakulam, Kerala
                              Jan 6, 2020
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                              Address: 500008

                              Even though i have not taken my car out of my home in hyderabad since 28/12, there have been two debits on my wallet - one on 01/01/20 for rs 260/- and another on 31/12/19 for rs 110/-. I called up the customer care number and the executive instructed me to send an email of the transactions along with photos of my vehicle and rc.

                              I sent the email to fastag. [protected]@insolutionsglobal.com on january 2nd and followed up again on january 4th. There is at least no acknowledgement to any of my emails.

                              Pathetic customer support by the hdfc fastag team.
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Jan 06, 2020
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              Please email at fastag.[protected]@insolutionsglobal.com or reach Fastag Team directly at [protected] for better assistance.

                              -Anay
                              HDFC Bank Customer Assistance
                              Jan 06, 2020
                              Updated by Mujeeburrahman
                              Dear Anay,

                              Please read the problem statement thoroughly.

                              I clearly mentioned that I am not receiving any response from fastag.[protected]@insolutionsglobal.com
                              Jan 09, 2020
                              Updated by Mujeeburrahman
                              Where are you now team? Why this silence?
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                                N
                                Natesh Narasimha Murthy Narasimhamurthy
                                from Mau, Uttar Pradesh
                                Jan 6, 2020
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                                Address: 342, CQAL layout, Sahakaranagar, 560092

                                My name is natesh. Customer of hdfc bank. Through my customer id applied for fastag on november. My reference number is hfr 602504. Even in december first week wallet and customer id also generated. But sticker till now not received. Already complained once. Even went to bank but no response. Please send sticker immediately or return my 500 rupees. I vl go to consumer court if you people not send the fastag sticker. Requesting you third time please send the sticker.
                                HDFC Bank customer support has been notified about the posted complaint.
                                Jan 06, 2020
                                Updated by Natesh Narasimha Murthy Narasimhamurthy
                                Only notified is not necessary please take action. Wallet I'd created over one month ago. Where is sticker
                                Verified Support
                                Jan 07, 2020
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                We regret any inconvenience you may have faced. Request you to write us using below URL https://tinyurl.com/y3yf4b3w with your application number, vehicle number, Register phone number, and the reference id TT[protected]. A bank representative shall contact you as soon as we receive this information.

                                We would also like to caution you against posting sensitive information such as your Account number / Mobile number on a public forum.

                                -Nadia
                                HDFC Bank Customer Assistance
                                Jan 08, 2020
                                Updated by Natesh Narasimha Murthy Narasimhamurthy
                                Hell with this link. Not taking fastag and no option of this. Just asking reference number. What should I mention. Hell with you people. Lost 500 Rs.
                                For opening account, personal banker are not supportive as well as not giving proper information. No value for the customer.
                                Hi My reference number is HFR646787 I applied for fastag on 27-Nov-2019 it hasn’t been even dispatched till date many time I called even mailed regarding same but no customer care responsiveness...!!! Its really pathetic experience...!!! Kindly take some responsibility
                                Hi I have forgot my HDFC food card PIN number. Could you please help me to reset the PIN number.

                                Card No ends with: 5767
                                I got my Fastag sticker when I bought my new car but haven't received any welcome email. I'm not able to register for Fastag and it's been 2 months. The customer care number provided is absolutely useless as no one ever picked up, even for an hour. I need to register fastag, if there's anyone who pays attention to these complaints, please revert.
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                                  K
                                  kaviarasan a
                                  Jan 7, 2020
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                                  I have applied hdfc fastag through online and made payment of 500 inr (200 for security amount & 100 as the top up amount). The reference number of the application is HR[protected] i have uploaded signed copy of the final document and rc/aadhaar and since then there is no update.

                                  There is no way to contact hdfc fastag guys as the customer care number given is busy or not being attended.

                                  I have been with hdfc for 3 years now (Saving acc, cc, loans, hdfc life) and this is the worst moment with them.
                                  The purpose of applying online is faster processing otherwise would have applied and got it in any toll gates. Please update on the status.
                                  HDFC Bank customer support has been notified about the posted complaint.
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                                    D
                                    DrManMohan Sharma
                                    from Delhi, Delhi
                                    Jan 6, 2020
                                    Resolved
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                                    Resolved

                                    Address: Block C-1, H. No. 591, FF, Palam Vihar, 122017

                                    I have applied hdfc fastag through online and made payment of 300 inr (200 for security amount & 100 as the top up amount). The reference number of the application is hfr01271324. I have uploaded document and since then there is no update.

                                    There is no way to contact hdfc fastag guys as the customer care number given is busy or not being attended.

                                    I have been with hdfc for 7 years now (Saving acc, cc, loans, hdfc life) and this is the worst moment with them.
                                    The purpose of applying online is faster processing otherwise would have applied and got it in any toll gates. Please update on the status.
                                    Feb 12, 2020
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jan 06, 2020
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    After the submission of your application, you will receive your Tag within 15 working days. The dispatch details of the tag will be shared with you via SMS.

                                    -Anay
                                    HDFC Bank Customer Assistance
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                                      P
                                      PRODIPTO LAHIRI
                                      Jan 5, 2020
                                      Resolved
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                                      Resolved

                                      Address: 560066

                                      I have received a message from hdfc bank "alert:rs.464.26 spent via credit card x at amazon1258399 on[protected]:17:18:59 without pin/otp. Not you? Call [protected]." i also checked my account and its showing me outstanding payment of rs.464.26. I dont have any idea what transaction is this. I want information about this and i dont know where to get it.
                                      Feb 7, 2020
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jan 06, 2020
                                      HDFC Bank Customer Care's response
                                      Dear Customer,

                                      We have reviewed your comments expressed with regard to your credit card. You may write to us at cc.[protected]@hdfcbank.com and we shall assist you.

                                      -Nadia
                                      HDFC Bank Customer Assistance
                                      I applied FAst tag through HDFC BANK successfully and reference number is
                                      HFR871432

                                      Already more than 15days passed but FAST tag is not received.
                                      HDFC tool free number of fast tag is always found busy
                                      KIndly look in to matter and support
                                      Fastag not received yet application number HFR01034040

                                      amount deducted without otp - Comment #3621179 - Image #0
                                      Dear sir,
                                      My a/c ledger balance 14/12/2019 is shown so please help to me.
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                                        E
                                        emareace
                                        Jan 5, 2020
                                        Resolved
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                                        Resolved

                                        Address: Toli chowki, Hyderabad, Hyderabad, Andhra Pradesh, 500008

                                        I have to reset my net-banking pin. There are 2 options :

                                        1) registered number + debit card — i can't use this because i have lost and blocked my debit card

                                        2) registered number + e-mail : now the problem is 3 digit otp comes to the registered number but the email never arrives, i dunno why is it happening.

                                        Ps: this used to work earlier, i have had reset my ipin by this method multiple times earlier.
                                        Feb 5, 2020
                                        Complaint marked as Resolved 
                                        HDFC Bank customer support has been notified about the posted complaint.
                                        Verified Support
                                        Jan 05, 2020
                                        HDFC Bank Customer Care's response
                                        Dear Customer,

                                        We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                        -Anay
                                        HDFC Bank Customer Assistance
                                        Myntra refund my money 2868 rs
                                        But I still didnot get the money
                                        Myntra give me bank reference number:
                                        74056639359935866900571
                                        Kindly help me
                                        Urgently
                                        Email id: [protected]@gmail.com
                                        Mobile no: [protected]

                                        changing expired netbanking password - Comment #3620533 - Image #0
                                        Dear team

                                        I have received courier but inside of courier no fast tag available .blank cover received .kindly send fast tag on urgent basis.

                                        Ac no - [protected]
                                        Wallet id - [protected]
                                        Hi,

                                        Still I have not received my hdfc fastag sticker.

                                        user id[protected].

                                        Regards,

                                        Suresh. M
                                        Hi,

                                        Last month from my HDFC account 354.00 rupees deducted for AMB CHRG INCL GST FOR NOV2019-MIR[protected]. I am maintaining the minimum balance 10, 000 in my account. What is the reason for money deduction. And what is AMB CHRG INCL GST FOR NOV2019-MIR[protected] please explain. Customer Id 70820870

                                        Regards
                                        lakshmi.
                                        Please cancel the one assist membership it has auto deducted 1899 in my bank account and also showing now -4569 in bank account currently i am not interested in this plan please cancel it
                                        Hi Team,

                                        I have got the Fastag card but no welcome email and hence no Wallet ID. Not sure with this pathetic infrastructure why government is going ahead with all these things. Really pathetic planning and execution.
                                        Actually company had opened salary account and i left job within short span of time and hdfc bank had converted salary accont into saving account and both account had negative balance, but i want to close both account on immediate basis so kindly help me to close the account.
                                        Credit card account se 29960 rupaye nikaalne. 8/06/2019
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